Page 3 - SpeedTouchTM; User’s Guide
Page 4 - Document Information
Copyright Copyright ©1999-2005 THOMSON. All rights reserved. Distribution and copying of this document, use and communication of its contents is not permitted without written authorization from THOMSON. The content of this document is furnished for informational use only, may be subject to change wi...
Page 5 - Contents
Contents E-DOC-CTC-20051017-0142 v1.0 i Contents About this User’s Guide .............................................. 1 1 Getting to know your SpeedTouch™ ......................... 3 1.1 SpeedTouch™ LED Behaviour ........................................................ 4 1.2 Accessing your SpeedTo...
Page 9 - About this User’s Guide; Used symbols; note
About this User’s Guide 1 E-DOC-CTC-20051017-0142 v1.0 About this User’s Guide Used symbols The following symbols are used in this User’s Guide: Terminology Generally, the SpeedTouch™536 (v6) (i) will be referred to as SpeedTouch™ in this User’s Guide. Documentation and software updates THOMSON cont...
Page 11 - Chapter 1; Getting to know your SpeedTouchTM; Introduction; With the SpeedTouchTM536; Installation; This User’s Guide will help you configuring your SpeedTouchTM.; Before you begin
3 E-DOC-CTC-20051017-0142 v1.0 Chapter 1 Getting to know your SpeedTouch™ 1 Getting to know your SpeedTouch™ Introduction With the SpeedTouch™536 (v6) (i) Residential ADSL Gateway you can build a secure home or small office network, connecting devices via Ethernet and/or USB and surf the Internet at...
Page 12 - SpeedTouchTM LED Behaviour
4 E-DOC-CTC-20051017-0142 v1.0 Chapter 1 Getting to know your SpeedTouch™ 1.1 SpeedTouch™ LED Behaviour Front panel LEDs The SpeedTouch™ is equipped with a number of LEDs on its front panel, indicating the state of the device during normal operation. The following table shows the meaning of the diff...
Page 13 - Accessing your SpeedTouchTM; Access methods; Your SpeedTouchTM is accessible in one of the following ways:; Access Method; Web browser
5 E-DOC-CTC-20051017-0142 v1.0 Chapter 1 Getting to know your SpeedTouch™ 1.2 Accessing your SpeedTouch™ Access methods Your SpeedTouch™ is accessible in one of the following ways: Access Method Can be used to Web browser Configure your SpeedTouch™ via HTTP or HTTPS. For more information, see “1.2.1...
Page 14 - To access the; Home
6 E-DOC-CTC-20051017-0142 v1.0 Chapter 1 Getting to know your SpeedTouch™ 1.2.1 Access via the Web Interface To access the SpeedTouch™ via the Web interface Proceed as follows: 1 Open a Web browser. 2 In the address bar, type your SpeedTouch™’s IP address or DNS host name ( http://speedtouch.lan or ...
Page 15 - A Telnet session
7 E-DOC-CTC-20051017-0142 v1.0 Chapter 1 Getting to know your SpeedTouch™ 1.2.2 Access via CLI To access the SpeedTouch™ via the Command Line Interface (CLI) You can access the Command Line Interface (CLI) via: A Telnet session This requires a TCP/IP connection between the host from which the Telnet...
Page 16 - To start a Telnet; telnet
8 E-DOC-CTC-20051017-0142 v1.0 Chapter 1 Getting to know your SpeedTouch™ To start a Telnet session Proceed as follows: 1 Open a telnet application. 2 Connect to your SpeedTouch™. 3 Enter your SpeedTouch™ security user name and password. As soon as you have opened a session to the CLI, the SpeedTouc...
Page 17 - ftp; File system structure; root
9 E-DOC-CTC-20051017-0142 v1.0 Chapter 1 Getting to know your SpeedTouch™ 1.2.3 Access via FTP To access the SpeedTouch™ via theFile Transfer Protocol (FTP) You can access the file system of the SpeedTouch™ via the File Transfer Protocol (FTP), in order to: Restore or back up configuration files, te...
Page 19 - FTP file transfer; bin; Quote site command; Example: To execute the CLI command; hash
11 E-DOC-CTC-20051017-0142 v1.0 Chapter 1 Getting to know your SpeedTouch™ FTP file transfer To allow correct file transfers, set the transfer mode to “binary”: at the ftp prompt, type bin and press ENTER. Example. Quote site command All the CLI commands can be executed from within an FTP session. O...
Page 20 - Toolbox > Remote Assistance; Toolbox > Remote Assistance
12 E-DOC-CTC-20051017-0142 v1.0 Chapter 1 Getting to know your SpeedTouch™ 1.2.4 Remote Assistance To access the SpeedTouch™ remotely You can make your SpeedTouch accessible from the Internet with regard to remote support. In this way, you can allow your help desk to access your SpeedTouch™ remotely...
Page 21 - Chapter 2; Local Network Setup; Device settings; “ Configure” on page 74
13 E-DOC-CTC-20051017-0142 v1.0 Chapter 2 Local Network Setup 2 Local Network Setup Introduction The SpeedTouch™ offers you the following local networking solutions: Ethernet USB (v1.1) Device settings Once you have connected a device, you can personalise its settings. For more information, see “ Co...
Page 22 - Local network; “1.1 SpeedTouchTM LED Behaviour” on page 4; Once you have connected a device, you can personalise its settings.
14 E-DOC-CTC-20051017-0142 v1.0 Chapter 2 Local Network Setup 2.1 Ethernet Local network The Ethernet port on the back panel allow you to connect the SpeedTouch™ to an existing 10 or 100Base-T Ethernet network or one (or more) computer(s) with an installed Ethernet card. Standard wiring procedure Us...
Page 23 - Supported operating
15 E-DOC-CTC-20051017-0142 v1.0 Chapter 2 Local Network Setup 2.2 USB Supported operating systems USB connectivity on the SpeedTouch™ is supported for the following operating systems: Microsoft Operating Systems: Microsoft Windows 98SE Microsoft Windows Millennium Microsoft Windows 2000 Microsoft Wi...
Page 24 - To install Windows USB
16 E-DOC-CTC-20051017-0142 v1.0 Chapter 2 Local Network Setup To install Windows USB drivers The first time you connect the SpeedTouch™ to your computer through the USB port, you will be prompted for a USB driver as soon as you plug the USB cable into the computer. You can find the required USB driv...
Page 25 - To verify USB; Mac OS X will automatically recognise the detection of a new port.; OK; In the Network window, click; Apply Now; “ Device settings” on page 13
17 E-DOC-CTC-20051017-0142 v1.0 Chapter 2 Local Network Setup To verify USB connectivity in Windows The SpeedTouch™ USB connection is represented as a local network interface. You can easily check this interface by opening the Network Connections window from Windows’ Control Panel. To install Mac US...
Page 27 - Chapter 3; Internet Connectivity Dial-In Clients; Depending on the configuration of the SpeedTouchTM you may have:; Connection protocols; Windows XP
19 E-DOC-CTC-20051017-0142 v1.0 Chapter 3 Internet Connectivity Dial-In Clients 3 Internet Connectivity Dial-In Clients Introduction If you want to set up initial Internet connectivity using the Home Install Wizard on the Setup CD or the embedded Easy Setup, refer to the provided Installation and Se...
Page 28 - clients; “3.1 SpeedTouchTM Web Pages” on page 21; Broadband host PPPoE
20 E-DOC-CTC-20051017-0142 v1.0 Chapter 3 Internet Connectivity Dial-In Clients Embedded PPP dial-in clients The SpeedTouch™’s embedded PPP dial-in client allows you to establish an Internet connection for computers residing on your local network, using only one computer of the network to control th...
Page 29 - SpeedTouchTM Web Pages; “1.2.1 Access via the Web Interface” on page 6; Connect
21 E-DOC-CTC-20051017-0142 v1.0 Chapter 3 Internet Connectivity Dial-In Clients 3.1 SpeedTouch™ Web Pages Introduction As the SpeedTouch™ Web pages are controllable from any Operating System with an installed Web browser, the method to establish PPP sessions described later, can be used on any compu...
Page 30 - Terminating an Internet
22 E-DOC-CTC-20051017-0142 v1.0 Chapter 3 Internet Connectivity Dial-In Clients Terminating an Internet session Proceed as follows to close an active PPP connection: 1 Go to the SpeedTouch™ Web pages. 2 Click Disconnect at the appropriate broadband connection. The SpeedTouch™ embedded PPP dial-in cl...
Page 31 - Internet Gateway Device Control Agent; “ SpeedTouchTM not detected by UPnPTM or IGD Control; Starting an Internet
23 E-DOC-CTC-20051017-0142 v1.0 Chapter 3 Internet Connectivity Dial-In Clients 3.2 Internet Gateway Device Control Agent Introduction Windows XP users can easily establish PPP sessions, thanks to the Windows XP Internet Gateway Device (IGD) Discovery and Control Client that allows you to control th...
Page 32 - Internet connection
24 E-DOC-CTC-20051017-0142 v1.0 Chapter 3 Internet Connectivity Dial-In Clients Internet connection status As long as the SpeedTouch™ embedded PPP dial-in client is connected, you can view the connection status and some counters by double-clicking the Internet Connection icon in the Network Connecti...
Page 33 - Chapter 4; SpeedTouchTM Web Interface; Embedded; See
25 E-DOC-CTC-20051017-0142 v1.0 Chapter 4 SpeedTouch™ Web Interface 4 SpeedTouch™ Web Interface Embedded The SpeedTouch™ comes with embedded Web pages, providing an interface to the software installed on the device. It allows easy setup and management of the SpeedTouch™ via your Web browser from any...
Page 34 - Navigation components
26 E-DOC-CTC-20051017-0142 v1.0 Chapter 4 SpeedTouch™ Web Interface 4.1 Navigation Navigation components The SpeedTouch™ Web interface consists of the following components: Menu Language Bar Navigation Bar Notification Area Tasks Menu Tasks Navigation bar Notification area Language bar
Page 35 - Menu items; Collapsing and
27 E-DOC-CTC-20051017-0142 v1.0 Chapter 4 SpeedTouch™ Web Interface 4.1.1 Menu Menu items The menu is located on the left side of the page and consists of the following menu items: SpeedTouch : Provides basic information on the SpeedTouch™. Broadband Connection : Allows you to view/configure your br...
Page 36 - Language bar
28 E-DOC-CTC-20051017-0142 v1.0 Chapter 4 SpeedTouch™ Web Interface 4.1.2 Language Bar Language bar The language bar is located under the SpeedTouch™ logo and allows you to change the language of the SpeedTouch™ Web interface. ! The language bar will only be shown if more than one language is availa...
Page 37 - Navigation bar; View the current position on the SpeedTouchTM Web interface.; Help; to view a summary of the current status or configuration.; Details; to view more detailed information on the current status or; Configure; to change the current settings.
29 E-DOC-CTC-20051017-0142 v1.0 Chapter 4 SpeedTouch™ Web Interface 4.1.3 Navigation Bar Navigation bar The navigation bar is located at the top of the page and allows you to: View the current user name.Click this name to change your password or switch to another user. View the current position on t...
Page 38 - Notification area; Navigation Bar
30 E-DOC-CTC-20051017-0142 v1.0 Chapter 4 SpeedTouch™ Web Interface 4.1.4 Notification Area Notification area The notification area is located under the Navigation Bar and is used to display: Error messages, indicated by a red traffic light. Warnings, indicated by an orange traffic light. Informatio...
Page 39 - Tasks; list. These tasks will guide you to the page
31 E-DOC-CTC-20051017-0142 v1.0 Chapter 4 SpeedTouch™ Web Interface 4.1.5 Tasks Tasks To allow a quick configuration of your SpeedTouch™, some pages may offer you a number of related tasks in the Pick a task list. These tasks will guide you to the page where you can perform the selected task.
Page 40 - SpeedTouchTM home
32 E-DOC-CTC-20051017-0142 v1.0 Chapter 4 SpeedTouch™ Web Interface 4.2 Home SpeedTouch™ home page The SpeedTouch™ home page gives you a short overview of all the configurable aspects of the SpeedTouch™: SpeedTouch Broadband Connection Toolbox Home Network
Page 41 - The SpeedTouch menu; The SpeedTouch page; Information
33 E-DOC-CTC-20051017-0142 v1.0 Chapter 4 SpeedTouch™ Web Interface 4.3 SpeedTouch The SpeedTouch menu The SpeedTouch menu consists of the following items: Information Configuration Event Logs The SpeedTouch page The SpeedTouch page gives you some basic information on the SpeedTouch™: Product Inform...
Page 42 - The; page summarizes important information on your SpeedTouchTM.
34 E-DOC-CTC-20051017-0142 v1.0 Chapter 4 SpeedTouch™ Web Interface 4.3.1 Information Information The Information page summarizes important information on your SpeedTouch™. You may need this information when you contact your helpdesk.
Page 43 - Easy Setup Wizard; In the left menu, click; In the; Pick a task; Easy Setup; wizard will now guide you through the configuration of your
35 E-DOC-CTC-20051017-0142 v1.0 Chapter 4 SpeedTouch™ Web Interface 4.3.2 SpeedTouch™ Easy Setup Easy Setup Wizard The Easy Setup Wizard helps you to configure your SpeedTouch™ Internet connection. Proceed as follows to configure the SpeedTouch™ using the SpeedTouch™ Easy Setup wizard: 1 In the left...
Page 44 - Restarting your
36 E-DOC-CTC-20051017-0142 v1.0 Chapter 4 SpeedTouch™ Web Interface 4.3.3 Restart Restarting your SpeedTouch™ Proceed as follows: 1 In the left menu, click SpeedTouch . 2 In the Pick a task list, click Restart .The following message appears: 3 Click Yes, restart my SpeedTouch . The SpeedTouch™ resta...
Page 45 - Overview; “4.3.2 SpeedTouchTM Easy Setup” on page 35
37 E-DOC-CTC-20051017-0142 v1.0 Chapter 4 SpeedTouch™ Web Interface 4.3.4 Configuration Overview The Overview page displays the current configuration of your SpeedTouch™. Details The Details page displays more detailed information on the current configuration of your SpeedTouch™. Configure The Confi...
Page 48 - Event Logging
40 E-DOC-CTC-20051017-0142 v1.0 Chapter 4 SpeedTouch™ Web Interface 4.3.7 Event Logs Event Logging The Event Logs page summarizes the last events recorded on your SpeedTouch™. Recorded Events The Recorded Events table gives you an overview of the last event logs that have been recorded since the Spe...
Page 49 - Broadband Connection; DSL Connection; The Broadband
41 E-DOC-CTC-20051017-0142 v1.0 Chapter 4 SpeedTouch™ Web Interface 4.4 Broadband Connection The Broadband Connection menu The Broadband Connection menu consists of following menu items: DSL Connection Internet Services The Broadband Connection page The Broadband Connection page gives you a short st...
Page 51 - to view basic information on your DSL connection.; Click; to view more detailed information on your DSL connection.
43 E-DOC-CTC-20051017-0142 v1.0 Chapter 4 SpeedTouch™ Web Interface 4.4.2 DSL Connection Overview Click Overview to view basic information on your DSL connection. Details Click Details to view more detailed information on your DSL connection.
Page 52 - Internet Services; link
44 E-DOC-CTC-20051017-0142 v1.0 Chapter 4 SpeedTouch™ Web Interface 4.4.3 Internet Services Internet Services information The Internet Services page displays information on your Internet Connection(s). To view more detailed information on a specific connection, click the View more link of the corres...
Page 53 - Accessing the Internet
45 E-DOC-CTC-20051017-0142 v1.0 Chapter 4 SpeedTouch™ Web Interface 4.4.4 Internet Service Settings Accessing the Internet Service Settings page Proceed as follows: 1 In the Broadband Connection menu, click Internet Services. 2 Click the View more link of the Internet service you want to view. Overv...
Page 54 - The Toolbox menu
46 E-DOC-CTC-20051017-0142 v1.0 Chapter 4 SpeedTouch™ Web Interface 4.5 Toolbox The Toolbox menu The Toolbox menu consists of the following menu items: Remote Assistance Allows you to make your SpeedTouch™ accessible for remote support. Game & Application Sharing Allows you to share services and...
Page 55 - Enabling Remote
47 E-DOC-CTC-20051017-0142 v1.0 Chapter 4 SpeedTouch™ Web Interface 4.5.1 Remote Assistance Enabling Remote Assistance The Remote Assistance page allows you to make your SpeedTouch™ accessible for remote support. Proceed as follows to use remote assistance: 1 If necessary, type a password in the Pas...
Page 58 - Accessing the Defined
50 E-DOC-CTC-20051017-0142 v1.0 Chapter 4 SpeedTouch™ Web Interface 4.5.3 Defined Games & Applications Accessing the Defined Games & Applications page Proceed as follows to access the Defined Games & Applications page: 1 In the Toolbox menu, click Game & Application Sharing . 2 In th...
Page 60 - Creating a new game or; Game
52 E-DOC-CTC-20051017-0142 v1.0 Chapter 4 SpeedTouch™ Web Interface 4.5.5 New Game or Application Creating a new game or application Proceed as follows: 1 In the Toolbox menu, click Game & Application Sharing . 2 In the Pick a task list, click Create a new game or application .The following wind...
Page 61 - Parental Control; Deny access to a specific web site; Content levels
53 E-DOC-CTC-20051017-0142 v1.0 Chapter 4 SpeedTouch™ Web Interface 4.5.6 Parental Control Parental Control The SpeedTouch™ allows you to block/allow particular Web sites: Based on the Web site’s URL. Based on the Web site’s content. By redirecting a Web site to another Web site. Overview The Overvi...
Page 62 - Deny access to a
54 E-DOC-CTC-20051017-0142 v1.0 Chapter 4 SpeedTouch™ Web Interface Deny access to a specific Web site Use this feature if: Allow is selected under Action for Unknown Sites. Block is selected under Action for Unknown Sites and you want to make an exception on an allow rule. For example: you are allo...
Page 63 - Redirecting all Web; Level” on page 57
55 E-DOC-CTC-20051017-0142 v1.0 Chapter 4 SpeedTouch™ Web Interface Redirecting all Web sites Proceed as follows: 1 Type “*” in the Web Site box. 2 Click Redirect in the Action list . 3 Type the URL of the Web site you want to redirect to (for example “mycompany.com/internetpolicy.htm”) in the Redir...
Page 64 - Accessing this page
56 E-DOC-CTC-20051017-0142 v1.0 Chapter 4 SpeedTouch™ Web Interface 4.5.7 Web Filtering Activation Accessing this page Proceed as follows: 1 In the Toolbox menu, click Parental Control . 2 In the Pick a task list, click Activate Web Filtering License . Web Filtering Activation page This page you can...
Page 65 - Toolbox
57 E-DOC-CTC-20051017-0142 v1.0 Chapter 4 SpeedTouch™ Web Interface 4.5.8 Content Level Accessing the Content Level page Proceed as follows: 1 In the Toolbox menu, click Parental Control . 2 Click Configure . 3 Click the Edit link of the content level you want to edit. Overview The Content Level pag...
Page 66 - Content level creation
58 E-DOC-CTC-20051017-0142 v1.0 Chapter 4 SpeedTouch™ Web Interface 4.5.9 New Content Level Accessing the New Content Level page On this page you to create a new content level. Proceed as follows to access this page: 1 In the Toolbox menu, click Parental Control . 2 In the upper right corner, click ...
Page 67 - Content level definition
59 E-DOC-CTC-20051017-0142 v1.0 Chapter 4 SpeedTouch™ Web Interface Content level definition Only Web sites that match the selected content level will be allowed. Proceed as follows: 1 If you want to: Allow a category:Select the check box next to the category name. Allow an entire group:Select the c...
Page 68 - About the firewall
60 E-DOC-CTC-20051017-0142 v1.0 Chapter 4 SpeedTouch™ Web Interface 4.5.10 Firewall About the firewall The firewall allows you to secure traffic from and to the SpeedTouch™. There are different security levels, depending on the degree of security you need. Overview The Overview page summarizes the o...
Page 69 - Details of a security
61 E-DOC-CTC-20051017-0142 v1.0 Chapter 4 SpeedTouch™ Web Interface Details of a security level To view the details of the currently active security level: 1 In the Toolbox menu, click Firewall . 2 Click the Details link. Following information is provided per rule that is part of the security level ...
Page 70 - Action; that should be done on traffic for which the security rules; Accept; : to allow the traffic to pass; Deny; Apply
62 E-DOC-CTC-20051017-0142 v1.0 Chapter 4 SpeedTouch™ Web Interface 6 Select an Action that should be done on traffic for which the security rules applies: Accept : to allow the traffic to pass Deny : to drop the traffic (without notification) Count : to let the traffic pass, but count it (Hits) 7 C...
Page 71 - Intrusion Detection; page shows you the intrusions you are protected against.; Protected Intrusions; table shows the number of times the SpeedTouchTM
63 E-DOC-CTC-20051017-0142 v1.0 Chapter 4 SpeedTouch™ Web Interface 4.5.11 Intrusion Detection Intrusion Detection Your SpeedTouch™ protects your network against malicious intrusions. The Intrusion Detection page shows you the intrusions you are protected against. The Protected Intrusions table show...
Page 72 - Dynamic DNS
64 E-DOC-CTC-20051017-0142 v1.0 Chapter 4 SpeedTouch™ Web Interface 4.5.12 Dynamic DNS Dynamic DNS The Dynamic DNS service allows you to assign a dynamic DNS host name (for example john.dyndns.org) to a broadband connection even if it is using a dynamic IP address. As soon as the device gets a new I...
Page 74 - User
66 E-DOC-CTC-20051017-0142 v1.0 Chapter 4 SpeedTouch™ Web Interface WAN_Admin This user can perform only WAN related configurations via any access channel from any origin. User This user has access to the GUI (Overview pages, remote assistance) via HTTP or HTTPS access channel from LAN origin only. ...
Page 75 - Editing a user account
67 E-DOC-CTC-20051017-0142 v1.0 Chapter 4 SpeedTouch™ Web Interface 4.5.14 Edit User Editing a user account Proceed as follows: 1 In the Toolbox menu, click User Management . 2 Under Local User Data , click the name of the user you want to edit. The Edit User page appears. On this page, you can: Cli...
Page 76 - The Default User page
68 E-DOC-CTC-20051017-0142 v1.0 Chapter 4 SpeedTouch™ Web Interface 4.5.15 Change Default User The Default User page On this page you can change the default user. If users browse to the SpeedTouch™ Web pages, they will be automatically logged on with this account. Changing the default user Proceed a...
Page 77 - Adding users
69 E-DOC-CTC-20051017-0142 v1.0 Chapter 4 SpeedTouch™ Web Interface 4.5.16 Add User Adding users Proceed as follows: 1 In the Toolbox menu, click User Management . 2 In the Pick a task list, click Add new user . 3 The Add User page appears. 4 Under User definition you can configure: The name of the ...
Page 78 - Home Network Menu; Home Network; menu consists of the following items:
70 E-DOC-CTC-20051017-0142 v1.0 Chapter 4 SpeedTouch™ Web Interface 4.6 Home Network Home Network Menu The Home Network menu consists of the following items: Devices Allows you the view/configure the devices detected on your local network. Interfaces Allows you to view/configure the interfaces that ...
Page 79 - The Home Network
71 E-DOC-CTC-20051017-0142 v1.0 Chapter 4 SpeedTouch™ Web Interface The Home Network page The Home Network page gives you an overview of your SpeedTouch™ network. Viewing client information If you click on a client you can: View the client’s network settings. Configure the client’s network settings ...
Page 81 - Accessing the device; “4.5.4 Game or Application Definition” on page 51
73 E-DOC-CTC-20051017-0142 v1.0 Chapter 4 SpeedTouch™ Web Interface 4.6.2 Device Settings Accessing the device settings page Proceed as follows: 1 In the Home Network menu, click Devices . 2 In the Detected Device(s) list, click the name of the device you want to view. Overview The Overview page dis...
Page 82 - Change the device information.
74 E-DOC-CTC-20051017-0142 v1.0 Chapter 4 SpeedTouch™ Web Interface Configure The Configure page allows you to: Change the device information. Allow a game or service running on this device to be initiated from the Internet.
Page 84 - Interfaces overview; Interfaces; page gives you an overview of the interfaces used on your
76 E-DOC-CTC-20051017-0142 v1.0 Chapter 4 SpeedTouch™ Web Interface 4.6.4 Interfaces Interfaces overview The Interfaces page gives you an overview of the interfaces used on your SpeedTouch™. If you want to know more about the network settings of a specific interface, click the name of the interface ...
Page 86 - DHCP Pool page
78 E-DOC-CTC-20051017-0142 v1.0 Chapter 4 SpeedTouch™ Web Interface 4.6.6 DHCP Pool DHCP Pool page On the DHCP Pool page, you can create/change a DHCP pool. Accessing the DHCP Pool page Proceed as follows: 1 In the Home Network menu, click Interfaces . 2 Click the name of the interface which DHCP po...
Page 87 - Components of the
79 E-DOC-CTC-20051017-0142 v1.0 Chapter 4 SpeedTouch™ Web Interface Components of the DHCP Pool page The following settings are available for configuration: Interface : The SpeedTouch™ interface to which the DHCP pool applies. Start Address : The start IP address of the DHCP server’s address pool. E...
Page 89 - Chapter 5; Troubleshooting; or contact your service provider.; Topics; General SpeedTouchTM Troubleshooting
81 E-DOC-CTC-20051017-0142 v1.0 Chapter 5 Troubleshooting 5 Troubleshooting Introduction This chapter suggest solutions for problems you may encounter while installing or configuring y our SpeedTouch™. If the suggestions do not resolve the problem, look at the support pages on http:// www.speedtouch...
Page 90 - General SpeedTouchTM Troubleshooting; If none of the LEDs light up, make sure that:
82 E-DOC-CTC-20051017-0142 v1.0 Chapter 5 Troubleshooting 5.1 General SpeedTouch™ Troubleshooting SpeedTouch™ does not work If none of the LEDs light up, make sure that: The SpeedTouch™ is plugged into a power socket outlet. You are using the correct power supply for your SpeedTouch™ device. The Spe...
Page 91 - LAN LED does not light up; The LAN cable is securely connected to the 10/100Base-T port.
83 E-DOC-CTC-20051017-0142 v1.0 Chapter 5 Troubleshooting 5.1.1 Ethernet Troubleshooting LAN LED does not light up Make sure that: The LAN cable is securely connected to the 10/100Base-T port. You are using the correct cable type for your Ethernet equipment, that is UTP CAT5 with RJ-45 connectors.
Page 92 - UPnPTM on Windows XP Systems; SpeedTouchTM not
84 E-DOC-CTC-20051017-0142 v1.0 Chapter 5 Troubleshooting 5.2 UPnP™ on Windows XP Systems SpeedTouch™ not detected by UPnP™ or IGD Control Client Check the following: Make sure the UPnP™ and Internet Gateway Device Control Client Networking components are added to your Windows XP system. Your comput...
Page 93 - Adding IGD Discovery
85 E-DOC-CTC-20051017-0142 v1.0 Chapter 5 Troubleshooting Adding IGD Discovery and Control Your Windows XP system is able to discover and control Internet Gateway Devices (IGD), like the SpeedTouch™ on your local network. Therefore it is recommended to add the IGD Discovery and Control client to you...
Page 94 - Reset to Factory Defaults; Resetting your; Software reset
86 E-DOC-CTC-20051017-0142 v1.0 Chapter 5 Troubleshooting 5.3 Reset to Factory Defaults Resetting your SpeedTouch™ You might consider a reset to factory defaults as described below. You can choose between: Software reset Hardware reset A reset to factory default settings deletes the configuration pr...
Page 96 - Additional help is available online at
E-D O C -C T C-200 51017- 0142 v1. 0 Need more help? Additional help is available online at www.speedtouch.com ©T HOMS ON 2 0 0 5 . A ll rights re serv ed.