Page 2 - Trademarks and Copyright
TANDBERG Content Server User Manual ii Trademarks and Copyright All rights reserved. This document contains information that is proprietary to TANDBERG. No part of this publication may be reproduced, stored in a retrieval system, or transmitted, in any form, or by any means, electronically, mechanic...
Page 4 - Environmental Issues
TANDBERG Content Server User Manual iv Environmental Issues Thank you for buying a product, which contributes to a reduction in pollution, and thereby helps save the environment. Our products reduce the need for travel and transport and thereby reduce pollution. Our products have either none or few ...
Page 5 - Operator Safety Summary
User Manual v Operator Safety Summary For your protection, please read these safety instructions completely before operating the equipment and keep this manual for future reference. The information in this summary is intended for operators. Carefully observe all warnings, precautions and instruction...
Page 8 - End-User License Information
TANDBERG Content Server User Manual viii End-User License Information IMPORTANT: THE USER MANUAL CD FOR THIS PRODUCT CONTAINS IMPORTANT TERMS AND CONDITIONS INCLUDING END USER LICENSE AGREEMENTS. THE LICENSE AGREEMENTS SHOULD BE READ PRIOR TO USE. USE OF THIS PRODUCT CONSTITUTES ACCEPTANCE OF THE TE...
Page 9 - Table of Contents
User Manual ix Table of Contents End-User License Information ....................................................................................................... viii 1 Introduction......................................................................................................................
Page 11 - Introduction
1 Introduction The TANDBERG Content Server is the latest addition to the TANDBERG product range which provides users with a quick and easy way to record video meetings and view them live or on-demand from their computers. Features at a glance: Large scale content creation from multiple concurrent ...
Page 12 - Installation
TANDBERG Content Server User Manual 2 2 Installation Precautions: Never install communication wiring during a lightning storm. Never install jacks for communication cables in wet locations unless the jack is specifically designed for wet locations. Never touch uninstalled communication wires o...
Page 14 - Connecting cables
TANDBERG Content Server User Manual 4 4. Insert the Content Server into a 19” rack, and secure with screws in the front (four screws). 2.2 Connecting cables LAN cable Connect a LAN cable from the ‘LAN 1’ connector on the Content Server to your network. The LAN 2, 3 and 4’ connectors are not used and...
Page 15 - IP Address Setting Configuration
5 2.3 IP Address Setting Configuration The Content Server requires the IP Address Settings to be configured before it can be used. IP Address Configuration can be made using the LCD Panel. The default IP Address configuration is DHCP. It is recommended that administrators change the configuration to...
Page 20 - General Use; Restart and shutdown
TANDBERG Content Server User Manual 10 3 General Use TANDBERG Content Server The Content Server will always be turned on and be available to record conference calls. The unit itself should not be available to users at anytime. If the system does not respond: Check the LCD panel to determine if the...
Page 21 - Restoring the Content Server
11 3.1.1 How to restart the Content Server 1. Press Enter to display the Main Menu screen. 2. From the Main Menu screen, use the Up or Down arrow to select Commands . 3. Press Enter to confirm your selection. 4. From the Commands menu, use the Up or Down arrow to select Restart and press Enter. 5. Y...
Page 23 - Administrator Settings
13 4 Administrator Settings To view the Administrator Settings, click the Log in button then enter your administration username and password. When you are successfully logged in, the screen will display the Welcome <username> message as displayed below, with menu items now available according ...
Page 58 - Real Media
TANDBERG Content Server User Manual 48 • Real Media Up to three writers are permitted for a Real Media template (this means that three outputs are allowed to be generated for this format). The Real Media format does not allow for live streaming direct from the TANDBERG Content Server. File Output Fi...
Page 68 - Software Upgrade
TANDBERG Content Server User Manual 58 4.5 Software Upgrade The ‘Software Upgrade’ page allows administrators to view the software version, device serial number, and option keys installed on the TANDBERG Content Server. The Content Server software can easily be upgraded by adding option keys and ins...
Page 69 - Creating and Editing Content
59 5 Creating and Editing Content The TANDBERG Content Server enables users with ‘Owner’ and ‘Administrator’ privileges to record video calls by dialing out from the web interface and to edit their recorded content. Owners and Administrators need to log in to the Content Server to create and edit th...
Page 71 - Creating Conferences
61 5.1 Creating Conferences Click on the Create Conference text link in the menu bar. Enter the following details about the Conference: Title The name of the conference that participants will see Description Details about the conference to be displayed beneath the Title in the Conference list Keywor...
Page 78 - Editing Conferences
TANDBERG Content Server User Manual 68 5.2 Editing Conferences Click on the Edit link to the right of the Conference name to edit its contents. Only Owners and Administrators can edit conferences. Owners can edit their own conferences. Administrators can edit all conferences.
Page 87 - Dialing in to the Content Server
77 6 Dialing in to the Content Server Users can record their calls by dialing in to the Content Server from H.323 devices. Depending on the options of the Content Server, up to 5 lines can be used to record calls. Each of these lines will have its own unique H.323 ID or E.164 alias that users can di...
Page 89 - Scheduling a Call with TMS
79 6.1 Scheduling a Call with TMS To schedule a call, go to the Book Meeting Room screen in TMS. Fill in the fields for the meeting room booking with: Conference Title Date of the booking Room to be used Start and End time of the meeting. To Record and Stream the Conference, select the ‘ Record and ...
Page 90 - Viewing Content
TANDBERG Content Server User Manual 80 7 Viewing Content Users can access a list of available conferences and access the public conferences. They can also access password protected conferences if the administrator or owner has emailed them the password for the conference. A user’s view may look simi...
Page 102 - Recorded Conferences
TANDBERG Content Server User Manual 92 7.1.5.3 Conferences Views The three types of conference views are recorded, live and scheduled. Recorded Conferences These conferences were live but have been recorded and are now viewable at any time. To view one of the types of conferences, click on the “View...
Page 103 - Scheduled Conferences
93 Scheduled Conferences Happen at a later date. There is no conference content to view but the title, description and scheduled date and time will be displayed. 7.1.5.4 Titles and Details By default, conferences will show their titles and description details. Click the “View Titles” button to see t...
Page 105 - Appendices
95 8 Appendices Appendix 1 – LED panel menu structure Appendix 2 – Compatibility Appendix 3 – Troubleshooting guide Appendix 4 – Example XML File Appendix 5 – TANDBERG Content Server port assignment
Page 107 - Appendix 2 – Compatibility
97 Appendix 2 – Compatibility Platform Browser version Streaming content format 1. Check the platform, browser and browser version, then select the appropriate streaming format for content creation and playback as per the compatibility matrix below: OS Browser QuickTime Windows Media Real Media Nets...
Page 109 - Dialing out from the Content Server interface - Create Conference
99 Appendix 3 – Troubleshooting guide Dialing out from the Content Server interface - Create Conference Message Solution Please enter an address for your call. Ensure that you have typed a valid IP address, H.323 ID or E.164 alias address in the Call Information: Address field Call State: PARTY_NOT_...
Page 111 - Appendix 4 - Example XML File
101 Appendix 4 - Example XML File An example of a XML file for a Transcoding Line template which results in three formats at two bitrates each (six outputs). <job title="TCS Triple Play Default" readonly="true" job_description="TCS Default three format triple play"> <...