Page 3 - Environmental Issues; Trademarks and copyright
TANDBERG Gateway 3 Environmental Issues Thank you for buying a product which contributes to a reduction in pollution and thereby helps save the environment. Our products reduce the need for travel and transport and thereby reduce pollution.Our products have either no or few consumable parts (chemica...
Page 4 - Operator Safety Summary
4 TANDBERG Gateway Operator Safety Summary For your protection, please read these safety instructions completely before operating the equipment and keep this manual for futurereference. The information in this summary is intended for operators. Carefully observe all warnings, precautions and instruc...
Page 5 - Contents
TANDBERG Gateway 5 I MPORTANT P LEASE READ THIS SECTION CAREFULLY FOR OPTIMAL SYSTEM SET - UP . Contents Introduction ........................................................................................ 7 The TANDBERG Gateway .........................................................................
Page 7 - Introduction
TANDBERG Gateway 7 Introduction Introduction The TANDBERG Gateway enables sites on IP and sites on ISDN to participate in meetings with each other withthe quality and reliability found in all TANDBERG equipment. IP Services and Procedures • Service Prefix. • Dial Parameters. New Integrated Expresswa...
Page 10 - Front view; The TANDBERG Gateway
10 TANDBERG Gateway Introduction Front view The front of the gateway contains 24 Light Emitting Diodes (LEDs) organized in three groups. These diodesprovide information about PRI-line status, LAN (Ethernet) connection and power. The TANDBERG Gateway Red Alarm or Loss of signal (LOS) indicates that t...
Page 11 - Rear view; GATEWAY Capacity – typical scenarios (4 Mbps option)
TANDBERG Gateway 11 Introduction Rear view The back panel provides four PRI interfaces, two LAN interfaces and one RS 232 interface located together withthe power switch/connector and four cooling fans. T HE ‘LAN 2’ CONNECTOR IS NOT USED . F OR MORE DETAILS ON CAPACITY , SEE ‘A PPENDIX 3: C APACITY ...
Page 12 - Precautions; Installation; Unpacking
12 TANDBERG Gateway Installation Precautions • Never install telephone wiring during a lightning storm.• Never install telephone jacks in wet locations unless the jack is specifically designed for wet locations.• Never touch uninstalled telephone wires or terminals unless the telephone line has been...
Page 13 - Installation site preparations
TANDBERG Gateway 13 Installation Installation site preparations • Make sure that the gateway is accessible and that all cables can be easily connected.• For ventilation: Leave a space of at least 10cm (4 inches) behind the gateway’s rear panel and 10cm (4 inches) in front of the front panel. • The r...
Page 14 - Connecting cables; Power cable
14 TANDBERG Gateway Installation Connecting cables Power cable Connect the system power cable to an electrical distribution socket. ISDN PRI cables For each of the four PRI interfaces, the E1/T1 cable should be connected to a CSU (Channel Service Unit). You willneed a CSU between your gateway and th...
Page 15 - Gateway Configuration; the ‘PRI Configuration’ and the ‘ISDN Dial in Configuration’ section.
TANDBERG Gateway 15 Installation Gateway Configuration The gateway requires some basic configurations before it can be used. It will be necessary to find the IP-addressand program the ISDN-PRI Line numbers. To do this configuration, follow the instructions below: 1. Connect the RS232 cable between t...
Page 16 - Accessing the gateway
16 TANDBERG Gateway Installation GW Accessing the gateway You may access the gateway by entering the IP-address of the gateway in a standard WEB-browser. You willthen be asked to enter a password. It is not necessary to enter ‘User Name’. The default password for thegateway is ‘TANDBERG’. Remember t...
Page 17 - Using the Gateway; Call Overview; GW Calls
TANDBERG Gateway 17 Installation Using the Gateway The following Web-page, called ‘Overview’ will be shown when the correct password has been entered andshows all calls currently active through the gateway. Call Overview GW Calls Shows each active call through the gateway. [Idle] No call is active. ...
Page 18 - Encryption (Secure conference; Duration
18 TANDBERG Gateway Using the Gateway E NABLING ENCRYPTION WILL REDUCE THE CAPACITY OF THE GATEWAY . NOTE Source / Destination Source shows the Status of the incoming call to the gateway, the number and which network the incoming call isusing. Destination shows the Status of the outgoing call from t...
Page 19 - Actions; Status
TANDBERG Gateway 19 Using the Gateway Actions When a call is active, the Administrator or Operator has the possibility to disconnect the call, or transfer the callfrom one IP endpoint to another. Disconnect Gateway Call Will disconnect the selected gateway call. A confirmation window will be shown. ...
Page 20 - Usage; ISDN Numbers
20 TANDBERG Gateway Using the Gateway Usage The usage bar shows the current status of all the available resources (CPU, ISDN channels and number of calls) When the Resource Usage reaches the “Busy on Load”-limit, the gateway will try to route outgoing IP calls toother gateways. This is done to maint...
Page 21 - Dial from ISDN; IVR
TANDBERG Gateway 21 Dial from ISDN Dial from ISDN The gateway supports four different ISDN Dial In services: • IVR • IVR + TCS4 • DID • Hotline Any of these services can be enabled or disabled, but at least one must be enabled for incoming call routing totake place. In order to enable parallel incom...
Page 22 - DID
22 TANDBERG Gateway Dial from ISDN IVR + TCS-4 IVR + Terminal Control Session 4 (TCS-4) is an extention dial-in method that combines IVR with TCS-4. In thismode the extention number can be indicated with IVR (see above) or TCS-4 signaling. TCS-4 allows an ISDN based videoconferencing endpoint to dia...
Page 23 - Hotline; Sequence of Services
TANDBERG Gateway 23 Dial from ISDN • The gateway starts to call the IP endpoint and the “Call proceeding” picture and sound are activated. • When the call is connected audio and video are transmitted through the gateway. Hotline Hotline is a service that allows incoming ISDN calls on a dedicated ISD...
Page 24 - Dial from IP
24 TANDBERG Gateway Dial from IP Dial from IP IP endpoints and MCUs can call out through the gateway by using one of the H.323 services defined on thegateway. H.323 Services H.323 Service prefixes are used for IP endpoints toaccess the ISDN network. Up to twenty prefixes canbe defined, but we recomm...
Page 26 - Bridging IP Islands
26 TANDBERG Gateway Features Bridging IP Islands Organizations that uses IP based video conferencing internally in their LAN but not for external purposes can becalled “IP Islands”. If a user in one IP island wants to call another user in another IP island, both organizationshave to be connected wit...
Page 27 - The Expressway Solution
TANDBERG Gateway 27 Manage the Phone Book The Expressway Solution IP based video conferencing between organizations has been hindered by two major barriers: · Firewalls which block audio and video traffic.· Lack of a common dial plan for IP based video conferencing. The Expressway solution solves bo...
Page 29 - Manage the Phone Book; Add new entry
TANDBERG Gateway 29 Features Manage the Phone Book By selecting the ‘Phone Book’ tab, you can add new or edit existing Phone Book entries in the gateway. The Phone Book can be used when Transferring calls from one IP endpoint to another and can contain up to 99single entries. They are listed alphabe...
Page 30 - Edit Entry; Delete
30 TANDBERG Gateway Manage the Phone Book Edit Entry By selecting an existing Entry in the Phone Book and then pressing the ‘Edit’ button, you will be able to edit theselected entry. The same fields as for the ‘Add New Entry’ will be available. Save The entry will be updated with the changes made. C...
Page 31 - View System Status; PRI Status
TANDBERG Gateway 31 System Status View System Status To view current gateway status, open ‘System Status’ as shown in the figure below. If a site has been disconnected, the cause code can be viewed by pressing the link next to the PRI channel thatwas disconnected. See next page for a cause code exam...
Page 32 - Example of Location Codes:
32 TANDBERG Gateway System Status Example of Location Codes: A videoconferencing endpoint was connected to channel 1 and 2 on PRI Line 1. The status shows disconnectedwith the cause code 2 : 16. The first part ( 2 ) is the Cause Location code and describes the origin of the causecode. Example of ISD...
Page 33 - System Information
TANDBERG Gateway 33 System Status H.323 Status To view H.323 gatekeeper status, open ‘H.323 Status’ as shown in the figure below. GW IP Address Shows the IP address of the gateway. H.323 Gatekeeper Status Shows status and IP address of the Gatekeeper, the gateway is registered to.‘Inactive’ means th...
Page 34 - Available Resources
34 TANDBERG Gateway System Status Available Resources To view available resources on the gateway, open ‘Available Resources’ as shown in the figure below.
Page 35 - Configure the Gateway; System Configuration; PRI Configuration
TANDBERG Gateway 35 Configure the Gateway Configure the Gateway To configure the gateway, open ‘System Configuration’ and ‘Gateway Configuration’. Shown in the figure below isthe ‘System Configuration’. System Configuration PRI Configuration To configure the PRI, select ‘System Configure - PRI’ as s...
Page 38 - Interface Configuration
38 TANDBERG Gateway Configure the Gateway Interface Configuration This section configures each of the four PRI interfaces individually. There is one column for each PRI Interface.However, if PRI Trunk Grouping is enabled, the number range for PRI 1 will also apply for PRI 2, 3 and 4. Number Range St...
Page 39 - Channel Hunting
TANDBERG Gateway 39 Configure the Gateway Channel Hunting Should be used if your PRI is limited e.g.: • If only channels 1 through 18 are digital, and the rest are analogue. Use Low = 1, High = 18.• If you have a PRI with only 12 channels. Set Max channel to 12. Max Channels Indicates the maximum nu...
Page 40 - IP Configuration; Configuration
40 TANDBERG Gateway Configure the Gateway IP Configuration To configure the IP settings on the gateway, open ‘IP’ as shown in the figure below. Configuration IP Address Assignment DHCP: Dynamic Host Configuration Protocol can be selected when a DHCP server is present.Static IP Address, Static IP Sub...
Page 44 - QoS Mode Configuration
44 TANDBERG Gateway Configure the Gateway QoS Mode Configuration Diffserv is used to define which priority audio, video, data and signaling packets should have in an IP network. Thepriority ranges from 0 to 63 for each type of packets. Precedence is used to define which priority audio, video, data a...
Page 45 - Dataport Configuration
TANDBERG Gateway 45 Configure the Gateway Dataport Configuration To configure the Data port on the gateway, open ‘Dataport’ as shown in the figure below. Dataport Configuration is used to configure the RS 232 serial port on the gateway. If you want to connect a PC tothe dataport, you must ensure tha...
Page 46 - SNMP Configuration
46 TANDBERG Gateway Configure the Gateway SNMP Configuration SNMP (Simple Network Management Protocol) is used for monitoring and configuring different units in a network.The gateway’s SNMP Agent responds to requests from SNMP Managers (a PC program etc.). SNMP traps aregenerated by the agent to inf...
Page 47 - Miscellaneous Configuration; Services
TANDBERG Gateway 47 Configure the Gateway Miscellaneous Configuration To configure the miscellaneous settings on the gateway, open ‘Misc’ as shown in the figure below. Configuration To change the system name of the gateway, enter the new system name in the ‘System Name’. Password To change the syste...
Page 49 - Software Upgrade; Software Option
TANDBERG Gateway 49 Configure the Gateway Software Upgrade Software upgrade is where new software to the gateway can be installed from. It also shows current softwareversion and the gateway’s hardware serial number. System Information Software Version Shows the currently installed Software version. ...
Page 50 - File Management
50 TANDBERG Gateway Configure the Gateway File Management The File Management allows viewing or changing of pictures and sounds shown to the caller when connecting tothe gateway. To view/hear the currently installed files, press the name of the ‘File’ on the left side of the window. The file willthe...
Page 51 - ISDN Dial In Configuration
TANDBERG Gateway 51 Configure the Gateway ISDN Dial In Configuration The ISDN Dial In Configuration allows you to configure and enable the ISDN services used to access your IPendpoints. Configuration Extension Dial In Select between Off, IVR, IVR + TCS-4: Off: Incoming calls will not be allowed, exc...
Page 53 - Direct Inwards Dialing
TANDBERG Gateway 53 Configure the Gateway Calls above the Max. Bandwidth will be downspeeded to thecall rate specified in Max. Bandwidth. Calls below the Max. Bandwidth will be connected at the requested call rate. Direct Inwards Dialing When DID is enabled, all incoming calls within the PRI number ...
Page 54 - Description
54 TANDBERG Gateway Configure the Gateway H.323 Services H.323 Service prefixes are used for IP endpoints to access the ISDN network. Up to twenty prefixes can bedefined, but we recommend using one single prefix for simplicity. Default H.323 Services are ‘0’ for Video calls and ‘1’ for Telephone cal...
Page 57 - Gateway Features
TANDBERG Gateway 57 Configure the Gateway Gateway Features Experience has shown that some features - even though they are standardized - might cause interoperabilityproblems with legacy video conferencing products. If you disable features on this page, the gateway can be usedas a filter to ensure in...
Page 59 - Appendices; Appendix 1: Using the file system
TANDBERG Gateway 59 Appendices Appendices Appendix 1: Using the file system It is possible to access a file system within the TANDBERG GATEWAY by using ftp:DOS-window: ftp <IP-address of gateway>, or Web-browser: ftp:// <IP-address of gateway> Description of the different folders user - ...
Page 60 - Appendix 2: Declaration of Conformity
60 TANDBERG Gateway Appendices Appendix 2: Declaration of Conformity
Page 61 - Gateway capacity - calculation
TANDBERG Gateway 61 Appendices Appendix 3: Capacity Gateway capacity - calculation The total capacity in the gateway is defined by the following rules: 1) A maximum of 8 video calls and 8 telephone calls. 2) Software version defines maximum ISDN bandwidth: 2 Mbps -> Maximum ISDN bandwidth is 1920...
Page 62 - Index
62 TANDBERG Gateway Index Index A Accessing the gateway 16 Actions 19 Add new entry 29 Authentication 7, 43 Available Resources 34 B Bandwidth Option Key 49 Battery handling 3 Baudrate 45 BONDING 36 Border Controller 7, 28, 43 C Cables 14 Call Overview 17 Call Transfer 19 Capacity 61 Channel Hunting...
