Page 3 - Environmental Issues; Trademarks and copyright
TANDBERG Videoconferencing System 3 Environmental Issues Thank you for buying a product which contributes to a reduction in pollution and thereby helps save the environment. Our products reduce the need for travel and transport and thereby reduce pollution.Our products have either none or few consum...
Page 4 - Operator Safety Summary
4 TANDBERG Videoconferencing System Operator Safety Summary For your protection, please read these safety instructions completely before operating the equipment and keep this manual for futurereference. The information in this summary is intended for operators. Carefully observe all warnings, precau...
Page 5 - Contents
TANDBERG Videoconferencing System 5 Contents Introduction ........................................................................................ 7Menu structure ................................................................................... 8The TANDBERG 550 Videoconferencing System .............
Page 7 - Introduction
TANDBERG Videoconferencing System 7 Introduction I N THIS GUIDE , WE ’ VE INCLUDED HELPFUL TIPS AND NOTES . T HEY APPEAR LIKE THIS ONE . TIP * - option. To check which options are installed, press MENU and the Quick key ‘System Info’.TF- TANDBERG first. This User Manual is provided to help you make ...
Page 8 - Menu structure
8 TANDBERG Videoconferencing System Menu structure The on-screen menu structure is shown below. Press the M ENU key on the remote control to enter or leave the Main Menu. Press U P /D OWN /L EFT /R IGHT to navigate. Press O K to select. OK Call Quality Main Menu System Info Call Status Test Subsyste...
Page 9 - At a glance — the TANDBERG 550 system
TANDBERG Videoconferencing System 9 The TANDBERG 550Videoconferencing System At a glance — the TANDBERG 550 system Remote Control Microphone Camera Codec
Page 10 - Camera
10 TANDBERG Videoconferencing System Camera The built-in camera includes a high quality colour camera with a fast pan/tilt/zoom action. The camera iscontrolled by the system’s infra-red remote control and operates pan/tilt and zoom. Codec The Codec is the heart of the system. The main task for the C...
Page 11 - Precautions; Installation; Unpacking
TANDBERG Videoconferencing System 11 Installation Precautions • Never install telephone wiring during a lightning storm.• Never install telephone jacks in wet locations unless the jack is specifically designed for wet locations.• Never touch uninstalled telephone wires or terminals unless the teleph...
Page 12 - Connecting cables
12 TANDBERG Videoconferencing System Installation Connecting cables 1. Microphone cable • Connect the microphone to the microphone cable. • Connect the microphone cable to the microphone input on the TANDBERG 550. 2. Monitor cable(s) Scart (Europe): • Connect the Scart adapter to one of the Scart co...
Page 14 - Power on; Select Audio/Video input on monitor
14 TANDBERG Videoconferencing System Installation Power on Power on the monitor and use the monitor remote control to select the Audio/Video input used (refer to yourmonitor manual). If you are using S-video from the system, remember to select S-Video input to avoid a blackand white picture. Select ...
Page 15 - System configuration
TANDBERG Videoconferencing System 15 Installation System configuration • Switch the system on by activating the power switch on the system. • After the system has performed a self-test routine, product logo and a ‘Welcome’ menu will be displayed on the monitor. connect menu P RESS M ENU ON THE REMOT...
Page 16 - LAN configuration
16 TANDBERG Videoconferencing System Installation LAN configuration • Press M ENU on the remote control. Select the menu ‘ Terminal Settings ’, then ‘ LAN Settings ’ . Specify the necessary LAN settings according to the instructions from your LAN administrator. If there is anH.323 Gatekeeper present...
Page 17 - Getting started; Welcome menu
TANDBERG Videoconferencing System 17 Getting started Getting started System start-up Your system should be in standby mode. When in standby mode, pressing any key or picking up the remotecontrol will wake up the system. An incoming call will also wake up the system. If the system does not respond, m...
Page 18 - Basics
18 TANDBERG Videoconferencing System Getting started Basics The system’s most commonly used functions are accessible directly from the remote control by single keypresses. In addition, the user interface is represented by on-screen menus. Individual items within the menus andlists can be selected by...
Page 19 - Making and ending calls; Making a call
TANDBERG Videoconferencing System 19 Getting started Making and ending calls Making a call To make a call, enter the number or the IP-address of the unit you wish to call using the Dialing keys andpress C ONNECT . ISDN call The system will, by default, try to connect using Quality: Auto (see table o...
Page 22 - Selecting / setting default network
22 TANDBERG Videoconferencing System Getting started Selecting / setting default network To select a specific network, press the ‘ Net ’ Quick Key when you are in the dial menu.: 1 Highlight the network to be used in your call. 2 Press ‘ Select ’ to select network or press ‘ Set as Default ’ to set ...
Page 23 - Answer a call; End a call; Correcting keying mistakes
TANDBERG Videoconferencing System 23 Getting started Answer a call To answer a call, press C ONNECT . Manual answer of a call is needed if the autoanswer facility is switched off. See ‘ Utilities ’ in ‘ Advanced use ’ . End a call To end a call, press D ISCONNECT . Correcting keying mistakes To dele...
Page 24 - Directory
24 TANDBERG Videoconferencing System Getting started To find an entry, key in the first letter, for example T, and scroll with the up/down arrows. To dial the selected entry press C ONNECT . To edit the selected number before dialing, press OK (only point-to-point entries) . Directory The directory ...
Page 25 - Add New Entry; Edit Entry
TANDBERG Videoconferencing System 25 Getting started Add New Entry When selecting ‘ Add New Entry ’, an empty directory entry is displayed: 1 Move to ‘ Name ’ and enter characters using the number keys on your remote control (as on mobile phones). Use ‘0’ to enter ‘space’, use ‘#’ to switch between ...
Page 26 - Do Not Disturb / Sleep Mode; General use; Adjusting volume
26 TANDBERG Videoconferencing System General use Do Not Disturb / Sleep Mode Press any Quick key when not in a call to activate the Quick Menu. When Do Not Disturb is activated, the system will not accept any incoming calls. The caller will hear a busytone when calling this unit. A status line will ...
Page 27 - On Screen Symbols
TANDBERG Videoconferencing System 27 General use This symbol will be shown when the microphone is muted/turned off. It will also start to flash if audio isdetected in the room during a call. When the system is On Air in a Multisite conference, this symbol will be shown. When Sleep Mode is selected, ...
Page 28 - Selecting video sources; Controlling the Main Camera; Moving / zooming camera
28 TANDBERG Videoconferencing System General use Selecting video sources Press: to select the video source to be transmitted to the far end. ‘Main cam’ will activate the main camera. ‘Aux’, ‘doc cam’ and ‘vcr’ will activate the auxiliary video input. ‘Pc’ will activate PC Presenter (VNC). doc cam ma...
Page 29 - Voice Activated Camera Positioning
TANDBERG Videoconferencing System 29 General use Voice Activated Camera Positioning Through Voice Activated Camera Positioning and the use of two microphones, the camera will automatically viewthe speaker. Setup Before using camera tracking, the camera positions used must be stored at presets P7 (Mi...
Page 30 - Presets; Selecting presets
30 TANDBERG Videoconferencing System General use Presets The preset buttons enable you to pre-store up to ten different settings. Each preset is able to store: • Video source • Camera position, pan/tilt/zoom/brightness (if Main Camera) Selecting presets To select a pre-stored camera position, audio ...
Page 32 - Sending and receiving snapshots; Sending a snapshot
32 TANDBERG Videoconferencing System General use Sending and receiving snapshots When a snapshot is sent, received or requested, it will be stored in the graphics memory. When a new image issent or received, the old image will be erased. When disconnecting the call, the image will be erased. Sending...
Page 33 - External MCU control functions
TANDBERG Videoconferencing System 33 General use External MCU control functions A Multipoint Control Unit (MCU) enables several sites to participate in the same conference. An MCU conference can have different modes: Voice Switched means that the image of the person currently speaking will be broadc...
Page 34 - Quick Menu
34 TANDBERG Videoconferencing System General use Quick Menu P RESS ANY Q UICK KEY WHEN IN A MULTIPOINT CONFERENCE TO ACTIVATE THE Q UICK M ENU . This menu provides access to the most commonly used MCU functions. If ‘ Request Floor ’ is selected, ‘Request Floor’ will change to ‘Release Floor’. If ‘ V...
Page 36 - Text Chat / Closed Captioning
36 TANDBERG Videoconferencing System General use Web-interface It is possible to access and maintain the system remotely via a local area network (LAN) using a standard Web-browser. Connect your system to a local area network. Configure your codec: • Press MENU, select ‘ Terminal Settings ’, ‘ LAN S...
Page 37 - T.120 and other PC applications; Streaming; PC SoftPresenter; Snapshots
TANDBERG Videoconferencing System 37 General use T.120 / data Dataport 1 COM port T.120 and other PC applications A PC can be connected to the system using a serial cable. This will enable interactive editing, file transfer andapplication sharing between two computers. Appropriate communication soft...
Page 38 - Main menu; Menu Password; Advanced use
38 TANDBERG Videoconferencing System Advanced use Main menu The menu system can be used to select available functions and utilities for the system. To enter the menu system and the main menu, press the M ENU key. You may leave the menu system at any time by pressing the M ENU key. Menu Password It i...
Page 39 - Call quality; Audio
TANDBERG Videoconferencing System 39 Advanced use Call quality The Call Quality menu allows you to select the preferred quality of your call. D UE TO ACTIONS OR LIMITATIONS AT THE FAR END YOU MAY NOT ALWAYS BE ABLE TO ACHIEVE THE SELECTIONS YOU WANT . Audio Auto Optimized audio quality depending on ...
Page 40 - Utilities; Autoanswer; Far end camera control
40 TANDBERG Videoconferencing System Advanced use Utilities Autoanswer On : The system will automatically answer all incoming calls. On+MicOff : The system will automatically answer all incoming calls and switch the microphone off whenthe call is connected. Press M IC O FF to switch the microphone o...
Page 42 - Web Snapshots; Auto Request Floor
42 TANDBERG Videoconferencing System Advanced use Web Snapshots The system is able to generate JPEG snapshots and provide them to the world outside by request (as ‘http get’ orvia ftp). See Appendix 5 for descriptions of the possible snapshot files. On : Snapshots generation is enabled. Off : Snapsh...
Page 47 - LAN Settings
TANDBERG Videoconferencing System 47 Advanced use Address Address is defined as the IP-address of a streaming client, streaming server or a multicast address. Giving anaddress in the range 224.0.0.1-239.255.255.255 will broadcast the stream to any host that has joined thespecified multicast group. S...
Page 51 - Advanced H.323 Settings
TANDBERG Videoconferencing System 51 Advanced use NAT NAT, Network Address Translation, is used in small LAN’s, often home offices, when a PC and avideoconferencing system is connected to a router with NAT support. NAT support in the videoconferencingsystem enables proper exchange of audio/video dat...
Page 52 - QoS Type
52 TANDBERG Videoconferencing System Advanced use IP Precedence Used to define which priority audio, video, data and signalling should have in the network. Higher numbers indicatehigher priority. The priority ranges from 0(off) - 7 for each type of packets . Diffserv Used to define which priority Au...
Page 53 - IP Settings
TANDBERG Videoconferencing System 53 Advanced use IP Settings IP-assignment DHCP (Dynamic Host Configuration Protocol) can be selected when a DHCP server is present. DHCP: IP-address, IP-subnet mask and Gateway are not used because these parameters are assigned bythe DHCP server. Static: The codec’s...
Page 55 - Wireless LAN Settings
TANDBERG Videoconferencing System 55 Advanced use Wireless LAN Settings SSID (Service Set Identification) Example “WLANNETWORK”. Defines a local network id for this wireless region. It must be the same for all endpoints and the access point. An endpoint will find the access point if the SSID is corr...
Page 57 - SNMP Settings
TANDBERG Videoconferencing System 57 Advanced use NOTE SNMP Trap Host SNMP (Simple Network Management Protocol) is used for monitoring and configuring different units in a network.The codec’s SNMP Agent responds to requests from SNMP Managers (a PC program etc.). SNMP traps are generated by the agen...
Page 58 - Audio Settings; Video Call Alert Tone / Alert Volume
58 TANDBERG Videoconferencing System Advanced use Audio Settings Video Call Alert Tone / Alert Volume Different ringing tones may be selected. You may also select different volume levels for the ringing tone. AudioIn Mode Mic: If a microphone is connected to AudioIn (through a microphone amplifier),...
Page 59 - Echo Control; Key Tones
TANDBERG Videoconferencing System 59 Advanced use Echo Control Room Size This setting allows optimization of the echo canceller to the acoustic size of the room. Hard walls, many windowsetc. might require higher settings than expected. Carpets, curtains etc. might require lower settings. Adjust thes...
Page 60 - VGA Settings
60 TANDBERG Videoconferencing System Advanced use VGA Settings VGA Out To enhance the local video quality, a VGA monitor may be connected. Main : Should be used if you want to use a VGA monitor as your main monitor. Video outputs 1&2 willbe disabled. Off : Should be used if you want to use a TV ...
Page 61 - VNC Settings
TANDBERG Videoconferencing System 61 Advanced use Address The IP-address of the PC with the VNC software installed. To find the IP-address of a PC running Windows 2000,select ‘Command Prompt’ from the Startup-menu. Then type ‘ipconfig’ and press ENTER. Display Number The display number for VNC is 0 ...
Page 62 - Call Settings; Incoming telephone calls; Fallback to telephony
62 TANDBERG Videoconferencing System Advanced use Call Settings Incoming telephone calls On : The system will accept incoming telephone calls. Off : The system will not accept incoming telephone calls. This is useful to prevent incoming calls fromsystems other than videoconferencing systems. Fallbac...
Page 63 - Encryption Mode
TANDBERG Videoconferencing System 63 Advanced use * Optional feature Encryption (Secure Conference)* Auto The system will try to set up calls using encryption. Point to point calls: If the far end system supports encryption, the call will be encrypted. If not, thecall will proceed without encryption...
Page 64 - Network Profiles; Max Call Length
64 TANDBERG Videoconferencing System Advanced use Network Profiles This menu defines the settings listed when pressing the Quick key ‘ Net: ’ while in the dial menu. Max Call Length This feature will automatically end both incoming and outgoing calls when the call time exceeds the ‘Max CallLength’ s...
Page 66 - Dataport configuration
66 TANDBERG Videoconferencing System Advanced use Modem mode Allows you to control the system externally via a PC as in Control Mode. Once a call is established, Dataport 1will automatically switch to Data mode. When the call disconnects, Dataport 1 switches back to Control Mode. T.120 Provides a da...
Page 67 - Language; Software Options
TANDBERG Videoconferencing System 67 Advanced use Language The system supports 11 different languages for its on-screen menus. Select the preferred language, and then press OK to save. Software Options The system requires a valid option key to activate Security (contains Secure Conference AES) and/o...
Page 68 - Diagnostics; System info; Channel status
68 TANDBERG Videoconferencing System Advanced use Diagnostics Allows testing of individual system components and displays the current system settings. OK System info Select ‘ System Info ’ to view system numbers, line status, software version and other useful information. Channel status Comprehensiv...
Page 70 - Restore defaults; Call status
70 TANDBERG Videoconferencing System Advanced use Please contact your TANDBERG representative for further information. Restore defaults You may restore all system settings to the factory default using this function. T HIS DEFAULT SETTING WILL NOT AFFECT YOUR C ALL D IRECTORY INFORMATION , N ETWORK T...
Page 71 - Test subsystem; View current settings
TANDBERG Videoconferencing System 71 Advanced use Test subsystem You can test the different subsystems of your videoconferencing equipment. Far End Loop (ISDN only) SetLocal: This system will loop all incoming audio and video. · The far end will see its own video and hear its own audio.· The local s...
Page 72 - Peripheral Equipment; Interfaces
72 TANDBERG Videoconferencing System Peripherals Peripheral Equipment Using the optional peripheral devices outlined in this chapter and the many others available, you will be able tobuild your own applications for use with the TANDBERG 550, thereby better integrating the system into yourbusiness en...
Page 74 - Document camera; Tracker
74 TANDBERG Videoconferencing System Peripherals Document camera A document camera can be used for showing text, diagrams and a variety of graphical material as well as smallthree-dimensional objects. To use a document camera with your system: • Connect the document camera to the ‘Video in’ input on...
Page 75 - Appendices
TANDBERG Videoconferencing System 75 Appendices Appendices Appendix 1: Security The TANDBERG Videoconferencing Unit has several features both to protect from unauthorized use and systemaccess: Access Code: When ‘Access Code’ is enabled, the user will be asked to enter an access code before he/she is...
Page 78 - Appendix 2: Using the file system
78 TANDBERG Videoconferencing System Appendices Appendix 2: Using the file system It is possible to access a file system within the TANDBERG system by using ftp:DOS-window: ftp <IP-address of codec>, or Web-browser: ftp:// <IP-address of codec> Description of the different files all.prm ...
Page 80 - Appendix 3: Declaration of Conformity
80 TANDBERG Videoconferencing System Appendices Appendix 3: Declaration of Conformity
Page 81 - Index
TANDBERG Videoconferencing System 81 Index Index A Access Code 20, 62, 75Add New Entry 25Adjusting volume 26Advanced ISDN settings 45Advanced use 38AES 63, 77Alert Speaker 58Audio outputs 73quality 39setup 58 Auto BRI Config 43Autofocus 28 B Basics 18Battery handling 3Boot up Logo 79 C Cables 12Call...
