TANDBERG 550MXP - Manual

D1372102_T550_MXP_User_Manual vi Contact us If you have any questions, comments or suggestions, please see the Online Support service at www.tandberg.net It is also possible to send a fax or mail to the attention of: Product and Sales Support TANDBERG P.O. Box 92 1325 Lysaker Norway Tel: +47 67 125 ...

User Manual vii Table of Contents 1 Introduction ............................................................................................................................... 1 1.1 At a Glance ............................................................................................................

1 1 Introduction The TANDBERG 550 MXP provides essential video features for face to face meetings for small groups and offices with the quality and reliability found in all TANDBERG equipment. Audio Quality High-performance audio provides a richer, more complete visual communication experience. The ...

1 2 Installation Precautions:  Never install communication wiring during a lightning storm.  Never install jacks for communication cables in wet locations unless the jack is specifically designed for wet locations.  Never touch uninstalled communication wires or terminals unless the telephone lin...

D1372102_T550_MXP_User_Manual 8 2.1 Unpacking and Mounting The TANDBERG 550 MXP consists of the following items:  Videoconferencing system with built-in camera  Table Microphone  Remote Control  Batteries  User Manual on CD  Cables Place the system centrally, on top of the monitor, close to th...

Installation 9 2.2 Connecting Cables 1. Microphone cable  Connect the microphone to the microphone cable.  Connect the microphone cable to microphone input 1 on the system. 2. Monitor cable(s) Scart (Europe):  Connect the Scart adapter to one of the Scart connectors on your monitor. Scart (Europe...

D1372102_T550_MXP_User_Manual 12 2.3 Monitor Configuration Power on Power on the monitor and use the monitor remote control to select the Audio/Video input used (refer to the monitor manual). If using S-video from the system, remember to select S-Video input to avoid a black and white picture. Selec...

Installation 13 2.4 System Configuration The system must be configured for each installation unless TANDBERG Management Suite (TMS) is used to configure the system. Configuration settings can be made via the system menu. Navigate through the menu system using the arrow keys and OK. Remember to press...

1 3 General Use Wake up the system When the system is not in use, it is in standby mode and the screen(s) are black. Wake up the system by picking up the remote control. An incoming call or pressing any key on the remote control will also wake up the system. If the system does not respond:  Make su...

General Use 17 3.1 The Welcome Screen When the system is switched on, the welcome screen will be displayed. The welcome screen presents the menu and displays your main camera image in the background (main camera is system default). The ISDN/IP numbers and the system name are displayed in the upper r...

D1372102_T550_MXP_User_Manual 18 3.2 Using the Remote Control The system is controlled with a remote control. Think of the remote control as a mobile phone with number keys and call keys. Use the arrow keys and OK to navigate the menu. The system ’ s most commonly used functions are also accessible ...

D1372102_T550_MXP_User_Manual 20 3.2.1 Navigation Arrow keys and OK Navigate in the menu with the arrow keys on the remote control. The orange selector on screen shows the selected item. Press OK to select. Cancel key In the main menu, pressing Cancel (X) will hide the menu. If the menu is hidden, b...

D1372102_T550_MXP_User_Manual 22 3.2.3 Layout The layout of the screen can either be shown as Picture in Picture (PIP) or Picture outside Picture (POP) when displaying more than one video image. The behaviour of the Layout button is dependent on the Picture Layout setting in Screen Settings . 3.2.3....

General Use 23 3.2.4 Mic Off To mute the microphone during a call, press the Mic off button. An on-screen indicator appears in the upper right corner when the microphone is off. In a call, if audio is detected, the on-screen symbol will start to flash. Pressing the Mic off button one more time will ...

General Use 25 3.2.6 Number and Letter keys Pressing a number key when outside a call will bring up the call menu. W hen in a call, the number keys are used for Camera Presets. Press a number and go to the corresponding Camera Preset (see Camera Presets ). However, when having an input field where n...

D1372102_T550_MXP_User_Manual 26 3.2.7 Touch Tones If wanting to dial extension numbers during a call, press the Touch tones button to activate the number keys, otherwise the number keys will activate the corresponding camera presets. An indicator will tell that Touch tones are enabled. Finish with ...

General Use 31 3.5.1 Place Video Call In the Make a Call menu enter the Dial Number either: 1. Manually, or 2. Select the book symbol in order to display the Phone Book and select a conference participant. When dialing manually, toggle between ABC/abc by pressing the # button on the remote control a...

D1372102_T550_MXP_User_Manual 32 3.5.2 Place Telephone Call In the Make a Call menu enter the Dial Number either: 1. Manually, or 2. Select the book symbol in order to display the Phone Book and select a conference participant, see Phone Book for details. When entering a Dial Number manually, toggle...

General Use 33 3.5.3 Call Settings The Call Settings specifies the quality of the call. Each call will be set up with the Default Call Settings if the settings are not altered. In this case the field is named Default Call Settings. If the settings for some reason are altered for the current particip...

D1372102_T550_MXP_User_Manual 34 3.5.4 Streaming Streaming lets you broadcast your meeting to participants on web. The web participants can listen to the meeting, see snapshots, but not participate themselves. Snapshots of current stream (if MultiSite), selfview, far end and DuoVideo streams are acc...

D1372102_T550_MXP_User_Manual 36 3.6 Answer an incoming call How to answer an incoming call:  To accept an incoming call, press the OK button or the green Call button on the remote control. How to reject an incoming call:  To reject an incoming call, select the Reject icon and press the OK button,...

General Use 39 3.8.1 Delay Standby for 1 hour Delay Standby for 1 hour postpones the system from entering standby mode for 1 hour. This function is useful when using the monitors for a local presentation to prevent the system from automatically blanking the monitors. It is also possible to postpone ...

D1372102_T550_MXP_User_Manual 40 3.8.2 Delay Standby for 3 hours Delay Standby for 3 hours postpones the automatic standby mode for 3 hours. This function is useful when using the monitors for a local presentation to prevent the system from automatically blanking the monitors. It is also possible to...

General Use 41 3.8.3 Do Not Disturb To prevent the system from accepting any incoming calls, the function Do Not Disturb has to be activated. The caller will hear a busy tone when calling the system. The monitor will be black when Do Not Disturb is active, see figure below. End Do Not Disturb by pre...

D1372102_T550_MXP_User_Manual 44 3.9.1 Call Log The Call Log lists Last Number Dialed, Missed Calls and Call History allows the user to see which calls that are made in the past. The lists contain a maximum of 30 numbers and the numbers are stored in these lists until the system is restarted. If the...

General Use 45 3.9.2 My Contacts My Contacts are the locally stored contacts on the system. This means that it is possible to add new contacts and edit or delete existing contacts. My Contacts can store up to 200 contacts. How to make a call using My Contacts: 1. Find the desired contact using the a...

General Use 47 3.9.2.1 Add New Contact The New Contact function is available from My Contacts . Add a new contact to My Contacts by: 1. Select the New Contacts button to open the New Contacts dialog box. 2. Enter Name by using the letter keys on the remote control. Input will automatically be interp...

D1372102_T550_MXP_User_Manual 48 3.9.2.2 New MultiSite Contact (Optional feature*) The New MultiSite Contact function is available from My Contacts . It is possible to pre-define the participants of a conference meeting as a MultiSite Contact. All participants in the MultiSite Contact will then be c...

D1372102_T550_MXP_User_Manual 50 3.9.2.3 Edit Contact The Edit Contact function is available from My Contacts . How to edit a contact in the Local Phone Book: 1. Select the contact that is to be edited. 2. Press the left arrow on the remote control, followed by the down arrow until the Edit Contact ...

General Use 51 3.9.2.4 Delete Contact The Delete Contact function is available from My Contacts . How to delete a contact: 1. Select the contact that is to be deleted. 2. Press the left arrow on the remote control, followed by the down arrow until the Delete Contact icon is selected. The Delete Cont...

D1372102_T550_MXP_User_Manual 52 3.9.3 Global Contacts When selecting Phone Book the phone book opens showing the Global Contacts below the folders Last Number Dialled, Missed Calls, Call History and My Contacts. Global Contacts are available if the system is connected to an external management syst...

D1372102_T550_MXP_User_Manual 54 3.9.3.2 Search The phone book can contain an unlimited amount of global contacts. Using search makes it easier to find the wanted contact. How to search in the Global Phone Book: 1. Select the Search icon. 2. Enter search text in the dialogue box that appears and pre...

General Use 55 3.9.3.3 Copy Contact to My Contacts The Copy Contact to My Contacts function is available from the Last Number Dialed, Missed Calls, Call History and Global Contacts folders, see Phone Book for details. It may be wise to copy contacts that are often used to My Contacts. Note that the ...

General Use 57 3.10.1 Move Camera It is possible to move the camera with the remote control or via the menu. Moving the camera directly with the remote control When the menu is hidden, the arrow keys will work on the camera. If the menu is displayed, press the Cancel button on the remote control to ...

D1372102_T550_MXP_User_Manual 58 3.10.2 Far End Control Far End Control allows you to control your conference partner ’ s camera. Far End Camera Control is useful if e.g. it is not possible to see what a participant at the far end is writing on their white board. Use Far End Control to move the far ...

D1372102_T550_MXP_User_Manual 60 3.10.4 TANDBERG Tracker How to save presets for the TANDBERG Tracker: 1. Select which camera preset to be used on the TANDBERG Tracker. 2. Move the camera to the desired position to store on the tracker. 3. Select Move Camera - Save New Preset in the menu. 4. All cam...

General Use 61 3.10.5 Picture Control Focus, Brightness and White balance are set for auto focus, auto brightness and auto white balance by default. If you need to set focus, brightness and white balance manually, go to Picture Control in the Camera Control menu. Focus Auto Auto focus continuously u...

D1372102_T550_MXP_User_Manual 62 3.10.6 Camera Tracking Through Camera Tracking and the use of two or three microphones, the camera can automatically position itself on the current speaker. Before using camera tracking, the camera positions used must be stored at Preset 7 (Mic1) and Preset 8 (Mic2)....

D1372102_T550_MXP_User_Manual 64 3.11.1 Presentation Key The quickest way to show a presentation is to use the presentation key on the remote control. The presentation key is used to start and stop a presentation. The presentation key will display PC (default*) or the last used presentation source. ...

General Use 65 3.11.2 Presentation Menu The Presentation menu offers you all available video sources; Main Camera, PC, Document Camera, VCR, AUX and VNC. All these sources can be used as Main Video Stream or Dual Video Stream (Duo Video / H.239). Not all systems has all video sources available, see ...

General Use 67 3.11.4 PC Soft Presenter and VNC (Optional feature) PC SoftPresenter is used to display PC images on your system without using a VGA cable (PC Presenter). The system and your PC must be connected to the same LAN. In addition, VNC (Virtual Network Computing) server software must be ins...

General Use 69 3.11.6 Take New Snapshot The system can take a snapshot of your live video. Snapshot is handy when you are in a call with a system that does not support Dual Stream. Use Snapshot to show a snapshot of your presentation and continue the meeting with main camera. How to use snapshot: Yo...

D1372102_T550_MXP_User_Manual 70 3.11.7 Display Snapshot The system stores the last sent or received Snapshot. The snapshot is deleted automatically after the call. How to display snapshots: 1. To view a stored snapshot, first choose the Snapshot header. 2. Select Display Snapshot in the Presentatio...

General Use 71 3.12 Conference Services A Multipoint Control Unit (MCU) enables several sites to participate in the same conference. During an MCU conference, the status line will provide information about the conference. You can make a multipoint conference in different ways. The Conference Service...

D1372102_T550_MXP_User_Manual 74 3.12.1 Request Floor and Release Floor When requesting floor, your video will be broadcasted in full screen to all other participants in the conference. Request Floor is useful when you want to speak or display something in front of all participants. Release Floor wh...

General Use 75 3.12.2 Conference Layout (Only supported by TANDBERG MultiSite*) With a TANDBERG MultiSite you can choose between the layouts: Auto Split, 4 Split, 5+1 Split and Voice Switched view. Auto Split displays all participants on the screen simultaneously. 4 Split displays the 4 last speakin...

D1372102_T550_MXP_User_Manual 76 3.12.3 Terminal Names Choose Terminal Names to see a list of the participants of the MultiSite conference. Press Cancel to go back.

General Use 77 3.12.4 Chair Control (Not supported by TANDBERG MCU, TANDBERG MPS or MultiSite) As chairman, you have access to more MultiSite Services. Select Chair Control to assume the role of chairman of the conference. Select Release Chair to end the role as chairman. A Chair indicator appears w...

General Use 79 3.12.6 View Site and End View (Not supported by TANDBERG MCU or MultiSite) View Site allows you to view any participant in the conference regardless of whom having floor and chair. Choose End View to go back to normal.

D1372102_T550_MXP_User_Manual 80 3.12.7 Disconnect Participant Disconnect Participant allows the chairman to disconnect any participant in the conference. In a multipoint call, this is equivalent to disconnecting a participant from the end call menu.

General Use 81 3.12.8 Terminate Meeting Terminate Meeting allows the chairman to terminate the conference altogether. In a MultiSite call, this is equivalent to pressing End All Calls from the end call menu.

D1372102_T550_MXP_User_Manual 84 3.13.1 Diagnostics Diagnostics allows testing of individual system components and displays the current system settings. Diagnostics contain:  System Information  Call Status  Channel Status  System Selftest  View Administrator Settings  IP Address Conflict Chec...

D1372102_T550_MXP_User_Manual 96 3.13.2 Text Chat While in an ISDN or IP call to another system supporting Text Chat (T.140), select Text Chat from the Control Panel. Enter text in the displayed window. How to use Text Chat: 1. Choose Text Chat from the Control Panel to open the Text Chat window. 2....

General Use 97 3.13.3 Audio Demo Note that the Audio demo will only appear in the User Guide if a Digital Natural Audio Module is connected to the codec.

General Use 99 3.13.5 Restart Restart the system by pressing the Restart button. You are prompted with a dialog box saying: Do you want to restart the system? Press OK to restart, press Cancel (X) to abort.

D1372102_T550_MXP_User_Manual 100 3.13.6 User Guide The on screen user guide takes you through a quick step-by-step introduction to videoconferencing. It gives the user basic skills in how to use the system.

1 4 Administrator Settings Administrator Settings contain all the settings of the system. Making changes to Administrator Settings will change the behavior of the system. It is recommended to password protect the access to Administrator Settings to prevent occasional users from making crucial change...

D1372102_T550_MXP_User_Manual 102 4.1 General Settings When installing the system, go through the General Settings menu to ensure that you have the right settings for your system, see System Configuration. General Settings contain:  Language  System Name  Autoanswer  Max Call Length  Phone Book...

Administrator Settings 103 4.1.1 Language The system supports 15 different languages for its on-screen menus; English, German, French, Norwegian, Swedish, Italian, Spanish, Portuguese, Chinese Simplified, Chinese Traditional, Japanese, Russian, Korean, Finnish and Thai. Select the preferred language...

D1372102_T550_MXP_User_Manual 104 4.1.2 System Name System Name identifies the system:  On the welcome page.  During an MCU conference call.  When using the Web-interface.  When the codec is acting as an SNMP Agent.  Towards a DHCP server.  H323 ID. Other systems can call in using this name in...

D1372102_T550_MXP_User_Manual 106 4.1.4 Max Call Length This feature will automatically end both incoming and outgoing calls when the call time exceeds the specified Max Call Length. Max Call Length can have the following values: 0-999 (minutes), where 0 means off.

Administrator Settings 107 4.1.5 Phone Book Settings Phone Book On Phone Book is available in the menu. Off Phone Book is hidden from the menu and is unavailable for users. IP address Enter the IP address of the management system that provides the Phone Book. Path The Path indicates the function of ...

D1372102_T550_MXP_User_Manual 108 4.1.6 Permissions Permissions contains settings for incoming telephone Calls, Far End Control, Remote Software Upgrade and Fallback to Telephony. Access Code An access code will help you control the use of the system. All users must enter a code to identify themselv...

Administrator Settings 117 4.2.1 Menu Timeout In Call Main menu appears on the bottom line of the screen. Set Menu Timeout In Call to On if you want the menu to time out automatically when you are in a call. On The menu will time out automatically after 15 seconds if there is no activity on the remo...

D1372102_T550_MXP_User_Manual 118 4.2.2 Welcome Menu The Welcome Menu contains the Main Menu, System Status, your System Name and dial in numbers. On The Welcome Menu is shown when the system wakes up from standby mode. Off The Welcome Menu is not shown when the system wakes up from standby mode. Pr...

Administrator Settings 119 4.2.3 Welcome Picture The Welcome Picture is what you see in the background of the welcome menu. Selfview Selfview is shown in the background of the welcome menu. In most cases this means that main camera is displayed and you can see the video image of yourself. Off No pic...

D1372102_T550_MXP_User_Manual 120 4.2.4 Logo It is possible to upload a company logo to the system. For more information about how to upload a Logo, see Appendix 6 . Set the Logo settings to On to display the logo. On Choose On if you want the company logo to appear in the background of the welcome ...

Administrator Settings 121 4.2.5 Menu on TV The Menu on TV setting decides if the menu shall be displayed on the TV screen or not. For optimal layout of the menu, Menu on TV should be Off if Menu on PC is On and vice versa. On The menu is available on the TV screen. Off The menu is not available on ...

D1372102_T550_MXP_User_Manual 122 4.2.6 Menu on PC The Menu on PC setting decides if the menu shall be displayed on the PC (VGA screen) screen or not. For optimal layout of the menu, Menu on TV should be Off if Menu on PC is On and vice versa. On The menu is available on the PC screen. Off The menu ...

Administrator Settings 123 4.2.7 Balloon Help It is possible to enable / disable the balloon help window. On Choose On if you want help text windows to appear. Off There will be no help text window.

D1372102_T550_MXP_User_Manual 124 4.2.8 Display Welcome Text The welcome text displays your system name and dial in numbers by default. It is possible to hide this information by choosing Display Welcome Text Off. On Welcome text is displayed on the welcome menu. Off Welcome text is not displayed on...

Administrator Settings 125 4.2.9 Welcome Text You can change the welcome text to any text you like, instead of the default text. Remember that Display Welcome Text must be On to be able to edit the welcome text.

D1372102_T550_MXP_User_Manual 126 4.2.10 Administrator Password It is recommended to put an Administrator Password on the system. The Administrator Password can be maximum 5 digits long. The Administrator Password dialog box will pop up when you choose Administrator Settings from the Control Panel. ...

Administrator Settings 127 4.3 Presentation Settings Presentation Settings contain:  H.239  Startup Video Source  Presentation Source  Snapshot Source  Auto-Display Snapshot  PIP Appearance  PIP Placing  VNC Settings

Administrator Settings 129 4.3.2 Startup Video Source The Startup Video Source is the video source on display when the system wakes up from standby mode. If you use Main Camera as start up source, the system will start with Main Camera every time the system wakes up from standby, regardless of what ...

D1372102_T550_MXP_User_Manual 130 4.3.3 Presentation Source The Presentation Source is connected to the Presentation button on the remote. Pressing the Presentation button will put the Presentation Source on display. Presentation Source is PC by default*. You can change the Presentation Source to an...

Administrator Settings 131 4.3.4 Snapshot Source When you take a Snapshot, you get a snapshot of the Snapshot Source. Current is the default Snapshot Source. This means that you take a snapshot of the video source that is currently active. You can change the Snapshot Source to any video source. In t...

D1372102_T550_MXP_User_Manual 132 4.3.5 Auto-Display Snapshot Select Auto to automatically display a received snapshot. Turn Auto-Display Snapshot Manual if you wish not to have them displayed on the screen when they are sent or received. The snapshots will be sent and received, but not displayed. W...

Administrator Settings 133 4.3.6 PIP Appearance A Picture in Picture (PIP) is a smaller picture placed in one of the corners of the screen. The PIP enables you to see an extra picture in your video conference. Auto PIP Auto means that Picture In Picture will appear automatically when it is suitable....

D1372102_T550_MXP_User_Manual 134 4.3.7 PIP Placing PIP Placing lets you decide where the PIP shall appear. You can of course move the PIP with the Layout button on the remote anytime. Top Right PIP is placed in the Top Right corner. Bottom Right PIP is placed in the Bottom Right corner. Bottom Left...

Administrator Settings 135 4.3.8 VNC Settings VNC Settings is necessary when using a VNC presentation. See chapter PC Soft Presenter and VNC for more information on how to use VNC. Address The IP-address of the PC with the VNC software installed. To find the IP-address of the PC, place the mouse poi...

Administrator Settings 137 4.4.1 Video Algorithm The system will automatically select the best video algorithm based on the video source and the capabilities of the remote system. Use this menu to disable video algorithms in case you have interoperability issues calling other systems. H.264 Bandwidt...

D1372102_T550_MXP_User_Manual 138 4.4.2 Audio Algorithm The system will automatically select the best audio algorithm based on the call rate and the capabilities of the remote system. Use this menu to disable audio algorithms in case you want to remove “ low quality ” audio, or if you have interoper...

Administrator Settings 139 4.4.3 Natural Video Choosing Natural Video will enable 60 fields* per second true interlaced picture for high motion video. The use of Natural Video requires the H.263+ and H.263++ video protocols. Natural video will be disabled in H.323 MultiSite calls and in H.320 Contin...

Administrator Settings 141 4.4.5 Video Quality The different video sources need different Video Quality Settings. Main Camera, VCR, AUX and Split Screen have Motion as default. PC, Document Camera and VNC have Sharpness as default. Motion Optimized for smooth motion video (CIF/SIF for low bandwidths...

Administrator Settings 147 4.5.1 Inputs Mic 1 and Audio input 2 By default, both inputs are enabled. Just plug in an audio source and it is active. Audio inputs that are On will automatically be mixed. Unconnected inputs will automatically be muted. Select Off to prevent audio/noise from connected b...

D1372102_T550_MXP_User_Manual 148 4.5.2 Output Level Settings The audio out is intended for connection to televisions or audio amplifiers. Digital mode (SPDIF) is supported when configuring the output to SPDIF mode by the web interface or dataport/XML. Adjust the audio output level to the loudspeake...

Administrator Settings 149 4.5.3 Alert Tones and Volume Video Call Alert Tone and Telephone Alert Tone To help distinguish between incoming video calls and ordinary telephone calls, it is recommended to use different ringing tones for video calls and telephone calls. Alert Volume You may change the ...

Administrator Settings 151 4.6.1 MCU Status Line On The MCU indicator will be displayed and provide information about the conference. Off The MCU indicator will not be displayed. Auto The MCU indicator will be displayed for a few seconds and then timed out. W hen grabbing the remote control, the ind...

D1372102_T550_MXP_User_Manual 152 4.6.2 Web Snapshots The system is able to generate JPEG snapshots and provide them to the world outside by request (as ‘ http get ’ or via ftp). See Appendix 6 for descriptions of the possible snapshot files. On Snapshots generation is enabled. Off Snapshots generat...

Administrator Settings 155 4.7.1 Encryption (Country specific) Auto The system will try to set up calls using encryption. Point to point calls: If the far end system supports encryption (AES or DES), the call will be encrypted. If not, the call will proceed without encryption. MultiSite calls*: In o...

D1372102_T550_MXP_User_Manual 156 4.7.2 Encryption Mode Auto The system will try to use the most secure encryption - AES, dependent on the capabilities of the other sites. For sites that do not support AES encryption, DES encryption will be tried. AES The system will try to use AES with 128 bits enc...

Administrator Settings 157 4.7.3 Passwords Administrator Password, IP Access Password, Streaming Password, VNC Password, Access Code and Remote Software Upgrade password are duplicated from their respective menus. Using the Security menu gives you a quick way to change all passwords of the system.

Administrator Settings 159 4.8.1 ISDN-BRI Settings To make sure your system will work properly using ISDN-BRI, make the following settings: 1. Set ISDN switch type 2. Enter ISDN line numbers (+ SPIDs if required) 3. Disable unused lines Some software versions do not support 6 ISDN lines, therefore s...

Administrator Settings 161 4.8.2 LAN Settings LAN Settings contain:  IP Settings  H.323 Settings  SIP Settings  Wireless LAN Settings  SNMP Settings  IP Services  Quality of Service

D1372102_T550_MXP_User_Manual 162 4.8.2.1 IP Settings IP Settings Remember to restart the system after making changes to IP Settings. This can be done by selecting the “ Save and Restart ” at the bottom of the IP setting menu. Changes in IP Settings menu will not have any effect before the system is...

D1372102_T550_MXP_User_Manual 164 DNS Settings DNS Server 1-5 DNS Server defines the network addresses for DNS servers. Up to 5 addresses may be specified. If the network addresses are unknown, please contact your administrator or Internet Service Provider. DNS Domain Name DNS Domain Name is the def...

Administrator Settings 167 CallManager Settings CallManager IP This is the CallManager IP-address that is used if you specify H.323 Call Setup: CallManager.

D1372102_T550_MXP_User_Manual 168 Advanced H.323 Settings The Advanced H.323 Settings only have an effect if they are supported by your IP infrastructure. NAT NAT, Network Address Translation, is used when a PC and a videoconferencing system are connected to a router with NAT support. NAT support in...

D1372102_T550_MXP_User_Manual 170 4.8.2.3 SIP Settings Mode On Setting the SIP mode to on will enable the system for incoming and outgoing SIP calls. Off Setting the SIP mode to off will disable incoming and outgoing SIP calls from the system. Display Name The Display name part of the SIP Address (U...

Administrator Settings 171 Server Address The Server Address is the manually configured address for the outbound proxy and registrar. It is possible to use a fully qualified domain name, or an IP address. The default port is 5060 for TCP and UDP, but another one can be provided. Server Address: <...

D1372102_T550_MXP_User_Manual 178 4.8.3 Network Profiles This menu consists of 7 network profiles; a prefix can be added for each profile. If you add a prefix to a profile, this prefix will automatically be added in front of the number being dialed. Example: 0 is added as a Call Prefix to the 2nd pr...

Administrator Settings 179 4.8.4 Data Port The system provides up to two standard RS232 serial ports to allow a computer to be connected for data transfer and control purposes. Note that when connecting to a PC the connecting cable must be a straight through RS232 cable. Baud Rate, Parity, Databits ...

D1372102_T550_MXP_User_Manual 180 4.9 Restore Default Settings Restore Default Settings will restore all administrator settings. Note that this will not affect your Call Directory information, Network Type, Line Setup numbers or your SPID numbers.

1 5 Peripheral Equipment Using the optional peripheral devices outlined in this chapter and the many others available, you will be able to build your own applications for use with the system, thereby better integrating the system into your business environment. This chapter will explain how to conne...

D1372102_T550_MXP_User_Manual 182 5.1 Interfaces 5.1.1 Video 2 Video Inputs  1 video input used by the built-in camera.  1 video input supporting composite signals through RCA connectors. Levels:  Composite: 1 Vpp, 75 ohm  S-Video (Y/C):  Y: 1 Vpp, 75 ohm  C (PAL): 0.3 Vpp, 75 ohm  C (NTSC): ...

D1372102_T550_MXP_User_Manual 186 To connect the system to BRI, use the ISDN cable provided by TANDBERG (or a standard BRI cable). The pinout of the S/T interface is: BRI Pinout Pin-3 TX+ Pin-4 RX+ Pin-5 RX- Pin-6 TX- 5.1.4 Data port The data port(s) are implemented as Digital Circuit Terminating Eq...

Peripheral Equipment 189 5.4 Additional Cameras Extra fixed Cameras You can connect extra fixed cameras to your system, for example, a whiteboard camera. Connect the video output of the additional camera to one of the available Video inputs on the system. Note that additional controllable cameras ar...

D1372102_T550_MXP_User_Manual 190 5.5 Additional Microphones If your environment is such that you require more than one microphone for your room, e.g. you have a whiteboard at a distance from your table microphone, it is possible to connect additional microphones to your system. See Appendix 4 for m...

Peripheral Equipment 191 5.6 The TANDBERG DNAM The TANDBERG Digital Natural Audio Module*:  Audio In: S/PDIF or Analog  Differential In: Differential Mono input (Analog).  Pinout: 1 GND, 2 and 3 signal  Loop out: W ill always give a mono analog output of the input. Even with S/PDIF in, this outp...

Peripheral Equipment 193 5.7 Stereo Speaker Kit Note that the following applies only for systems with a stereo S/PDIF output. The Stereo Speaker Kit provides an pair of floor-standing loudspeakers in addition to the built-in DNAM . Using these speakers will enable stereo functionality in your system...

D1372102_T550_MXP_User_Manual 196 5.10 XGA Monitors and Projectors (Optional) The system can be delivered with optional single or dual TV/XGA monitors. It can also be connected to any DVI/VGA/PAL or NTSC display. Note that this requires a system with minimum one DVI-I output.

Peripheral Equipment 199 5.13 Extended Display Identification Data (EDID) Extended Display Identification Data (EDID) is a VESA standard data format that will allow the system to communicate its capabilities, including vendor information like the supported VGA-formats and frequency range limits to a...

1 6 Appendices Appendices:  Appendix 1: Technical Specification  Appendix 2: Bandwidth Information  Appendix 3: Environmental considerations  Appendix 4: Guidelines for setting up videoconferencing rooms  Appendix 5: Security  Appendix 6: Using the file system  Appendix 7: Web Interface  App...

D1372102_T550_MXP_User_Manual 202 Appendix 1 Technical Specification Contact your TANDBERG representative for a Technical Specification for TANDBERG 550 MXP or download from www.tandberg.net . PRODUCT RELIABILITY / MTBF The predicted reliability is expressed in the expected random Mean Time Between ...

Appendices 203 Appendix 2 Bandwidth information for TANDBERG endpoints Model 8000MXP, 7000MXP 6000MXP, Maestro Bandwidth Point to point ISDN / IP Standard: 1920 / 4096 Standard: 768 / 3072 Option: 1920 / 4096 MultiSite Total: 6144kbps 6x1152 video + 5 audio 5x1536 video + no audio 4x1920 video + 5 a...

D1372102_T550_MXP_User_Manual 206 Appendix 3 Environmental considerations This section explains how to carry out basic adjustments and simple tests to ensure that you send and receive the best possible image and audio quality when using your system. Iris control and lighting By default the system ca...

Appendices 209 Appendix 5 Security The system has several features both to protect from unauthorized use and system access: Access Code: When Access Code is enabled, the user will be asked to enter an access code before he/she is able to make a call. The system will verify if the entered access code...

D1372102_T550_MXP_User_Manual 212 Appendix 6 Using the file system It is possible to access a file system within the TANDBERG system by using ftp: DOS-window: ftp <IP-address of system>, or Web-browser: ftp:// <IP-address of system> Description of the different files: all.prm all setting...

Appendices 213 Appendix 7 Web Interface It is possible to access and maintain the system remotely via a local area network (LAN) using a standard Web-browser. Connect your system to a LAN with a Network cable. How to configure your system for web interface: 1. Open Administrator Settings and choose ...

D1372102_T550_MXP_User_Manual 214 Appendix 8 (Not available on all TANDBERG systems) Connecting the system to PRI/T1 Using CSU adapter Connecting the system to the ISDN network via the E1/T1-interface using an Adtran T1 ESF CSU ACE or equivalent CSU, will allow up to 1.54 Mbps connection. The E1/T1-...

Appendices 217 Appendix 11 (Not available with set top systems) WAVE II Camera Pinouts and Connectors 8-PIN RJ (shielded modular jack): This connector is used for the power and control signals to the main camera. Pin-8 +12V (presence when connected in daisy chain) Pin-7 GND Pin-6 GND Pin-5 RXD (in) ...

Appendices 221 Appendix 13 Cisco CallManager registration Configuring an H.323 client on the CallManager 4.0 The registration of a H.323 client in CallManager is supported on the CallManager (CCM) 4.0 software and forward. 1. To configure the CallManager with an H.323 client, log on to the administr...

D1372102_T550_MXP_User_Manual 222 Appendix 14 Diagnostic Tools for IP To use these tools, will require using a PC and setting up a telnet session towards the system. Q.931 To show Q.931 trace during a call you need to issue the command ‘ syslog on ’ .One can get traces for RAS, Q.931 and H.245 with ...

D1372102_T550_MXP_User_Manual 224 Appendix 15 System Upgrade Before starting the software upgrade of the TANDBERG MXP system, please make sure to have the new software file, (for instance s050000F30.pkg) and the Release Key for this software available. Your TANDBERG Partner will provide this for you...

Appendices 229 Appendix 16 Declaration of Conformity Contact your TANDBERG representative for a Declaration of Conformity.

1 7 Index A Access Code......................................85, 108 Additional microphone ............................. 190 Administrator Password ........................... 126 Alert Speaker ........................................... 149 Alert Tones and Volume .......................... 149 Allo...

1 8 Glossary # 199 AV1: External input for the TANDBERG/LOEWE monitor. 2nd monitor: The second monitor of your videoconferencing system. The second monitor is normally placed on the right side of the first monitor. 4CIF: 4 times CIF, 704x576 pixels 4SIF: 4 times SIF, 704x480 pixels A AACLD: Advanced...