TANDBERG 2200 - Manual

9 Using a video endpoint to watch recordings You may watch recordings stored on the IP VCR using an H.323 or SIP video endpoint. There are a number of ways to connect to the IP VCR; refer to the sections below for details of the options available to you: • Connecting directly using a phone number • ...

10 Entering a PIN If you connect to a protected recording, you will be presented with the PIN entry screen, and will hear audio prompts playing. Use your endpoint's numeric keypad to enter the PIN, followed by #. (Note that some endpoints require you to activate the keypad before dialing, for exampl...

11 To skip quickly backwards though a recording (fast rewind): 1. Change the camera control to “far”. 2. Use the left control to engage rewind mode. The video will rapidly rewind, skipping several seconds backwards at a time, and the playback time will be shown in the corner of the screen. 3. When y...

12 Using an auto attendant Your system administrator may have set up an auto attendant for you to use to view stored recordings. An auto attendant presents you with a menu from which you can choose a recording to watch. For further information about watching and creating recordings, refer to the doc...

14 Using streaming to view recordings The Codian IP VCR supports streaming, which involves sending recorded media (audio and video) to a remote computer, allowing the user to watch and listen to the recording. To view a recording using streaming: 1. Go to Recordings . 2. Click Watch next to a stored...

15 Using the IP VCR to make a recording The IP VCR allows you to create recordings in a number of different ways. These include recording conferences on the MCU, recording single video endpoints non-interactively and via the recording console, and transparent recording of point-to-point calls with a...

16 Automatically recording a conference on a Codian MCU There are a number of different ways in which you can configure your IP VCR and MCU to record conferences that take place on the MCU. The following are described here: • Configuring the MCU to call the IP address of the IP VCR • Using gatekeepe...

17 Note that if you are intending to use this method frequently with the same folder, it will be quicker to configure the recording ID as an endpoint on the MCU. The procedure is the same as when you configure an H.323 endpoint on the MCU. For more information, on the MCU, go to Endpoints > Add H...

18 Non-interactive recording of an endpoint Depending on the configuration of the IP VCR, you may be able to make recordings non-interactively. That is, once connected to the IP VCR, recording takes place automatically, and with no feedback to the user. If you would prefer to have more feedback when...

19 6. Press Call endpoint or Call selected endpoint . 7. Answer the call on the video endpoint. Recording will start. Controlling the recording The nature of non-interactive recording is that the user has little or no control over recording. When you have finished recording, simply hang up the call ...

20 Using the recording console The recording console allows you to make recordings interactively. That is, it allows you to monitor the recording while it is in progress, to check that the view is as you require. Refer to the sections below for further information on using the recording console: • C...

21 Status A status indication is displayed in the bottom left-hand corner of the recording console. It shows the current state of recording. When you first enter the recording console, the status indication will show paused . Recording length The length of the recording is shown in the bottom right-...

23 Calling out from the IP VCR As well as using your video endpoint to call into the IP VCR in order to make and watch recordings, you may also perform both of these functions using the IP VCR to call out to your endpoint. The sections below explain how to call out from the IP VCR to make and watch ...

24 Understanding the playback and recording parameters pages Whether calling out to play back or to record, you must specify which endpoint you wish to call. The Playback parameters and recording parameters pages are very similar. Refer to the table below for details: Field Field description Usage t...

25 strongly favor a resolution of at least 25 frames per second. • Favor sharpness : the IP VCR will use the highest resolution that is appropriate for what is being viewed. • Balanced : the IP VCR will select settings that balance resolution and frame rate (where the frame rate will not be less tha...

26 H.239 (content channel video) support The H.239 protocol allows the Codian IP VCR to support an additional video stream to or from each connected H.323 endpoint. Thus, there are potentially 3 media streams between each H.323 endpoint and the IP VCR: audio, main video and H.239 video. In general, ...

27 Creating customized MPEG and Windows Media Video format files The MPEG and WM Converter Tool is a tool that converts .codian files to MPEG-1 or Windows Media Video (.wmv) format. It is available from the Support area at www.codian.com . The MPEG and WM Converter Tool enables you to create MPEG vi...

28 Understanding the recordings list The Recordings list displays information about stored recordings. To view the recordings list, go to Recordings > Recording list . See the tables below for an explanation of the fields that display. Stored recordings are one of: • recordings that have been mad...

29 currently viewing. up option to go up one level in the folder hierarchy. To view a list of stored recordings in a folder, click the name of the folder. Stored recordings The Stored Recordings table displays a list of all recordings stored in the folder that you are currently viewing. The followin...

30 the registration, or n/a if no identifier is set. (see Configuring gatekeeper settings ). To register a recording with a SIP registrar, the IP VCR must be configured with a SIP registrar (see Configuring SIP settings ). Length The length of the recording. Recorded at The time at which a recording...

31 Viewing and updating recording details To view recording information for a particular recording, use your browser to view the IP VCR web interface, and go to Recordings . Locate the recording you are interested in using the Stored recordings list, and click on its name. The recording information ...

32 Recording status Full details of a recording are shown here. Refer to the table below for more information on the fields displayed: Field Field description Usage tips Time of recording Displays the time and date when this recording was started or uploaded. Duration Displays the length of the reco...

33 To permanently remove this recording from the IP VCR, click Delete this recording . Any active connections to this recording will be terminated. To transcode this recording for streaming, click Transcode to streaming format . Note that you can configure the IP VCR to automatically transcode and s...

34 Transferring recordings Although you can make and view recordings with the IP VCR you are not restricted to watching only recordings made with the IP VCR. Neither must you use the IP VCR to watch recordings you have made. Refer to the sections below for how to transfer recordings to and from the ...

35 To download a recording from the IP VCR follow these steps: 1. Use your browser to view the IP VCR web interface, and go to Recordings . 2. Browse the folder hierarchy to locate the recording you want to download and click on its name 3. The Recording details page will be displayed (see Viewing a...

36 Understanding the folder list The Folder list displays the hierarchy of folders on the IP VCR. Folders are used to group stored recordings together in a convenient manner. Stored recordings are one of: • recordings that have been made using the IP VCR • recordings that have been uploaded to the I...

37 2. Click the delete folder link next to the name of the folder that you want to delete. Note that when you delete a folder, any recordings stored on the IP VCR inside the folder are moved to the top level folder and are not themselves deleted. (Note that any externally stored recordings inside a ...

38 Adding and updating folders To add or update a folder: 1. Go to Recordings > Folders : o To create a new folder, click the create sub folder link next the folder hierarchy in which you want to create a new folder o To update and existing folder, click the configuration link next to the folder ...

40 the folder hierarchy. the folder without logging in. A publically accessible folder can be PIN protected or not. The list of publically accessible folders on the Streaming-only interface provides no indication of folder hierarchy. Therefore, any folders with the same name will be indistinguishabl...

42 Storing recordings externally About external storage Any IP VCR folder (including the root) can be configured to link to an external Network File System (NFS) location. Recordings in a folder configured to link to an NFS location can either physically be stored on the IP VCR or in the NFS locatio...

43 H.323 gatekeeper registration of externally stored recordings Each IP VCR folder that links to an external location has a separate "Register external recordings with gatekeeper" setting. When this is selected, each external recording retains its own H.323 gatekeeper and SIP registration o...

44 Understanding the connections list The Connections list displays information about all recordings and playbacks currently in progress, as well as calls to the auto attendant. To view the Connections list, go to Connections . See the table below for an explanation of the fields that display: • Act...

45 Viewing connection status Extended details about active connections may be viewed on the connection status page. To view these: 1. Go to Connections . 2. Click a connection name to display the connection status page. An overview of the connection status is shown on this page. Basic connection det...

46 Viewing a connected endpoint's display When watching a recording, you can monitor the playback shown on a user's video endpoint. You may also monitor the display when making point-to-point recordings. The monitor display is not available for streaming playback connections. To monitor the display:...

47 Viewing a connected endpoint's camera When making a recording, you can control the viewing angle, zoom and focus of the camera on your video endpoint. These settings are not available for streaming playback connections. To customize the view: 1. Go to Connections . 2. Click a connection name to d...

48 Viewing a connected endpoint's audio signals In general, the audio settings are for advanced troubleshooting. Audio settings are not available for streaming playbacks. You can view these settings by selecting this option: 1. Go to Connections . 2. Click a connection name to display the connection...

49 Viewing a connected endpoint's media statistics You may view statistics about the video and audio streams to and from the IP VCR while making and watching recordings. The statistics are not available for streaming playback connections. To view the connection statistics: 1. Go to Connections . 2. ...

52 VCR to this endpoint. Frame rate The frame rate of the video stream currently being sent to the endpoint. Temporal/spatial A number that represents the tradeoff between video quality and frame rate. A smaller number implies that the IP VCR prioritizes sending quality video at the expense of a low...

54 Viewing a connected endpoint's diagnostics You may view diagnostics for an endpoint's connection to the IP VCR while making and watching recordings. The diagnostics are not available for streaming playback connections. To view the diagnostics: 1. Go to Connections . 2. Click a connection name to ...

55 Displaying the endpoint list To display the Endpoint List, go to Endpoints . The Endpoint List displays all endpoints that have been configured within the IP VCR. To add a new H.323 endpoint, select Add H.323 . To add a new SIP endpoint, select Add SIP . To delete configured endpoints, check the ...

56 Configuring H.323 endpoints You can configure H.323 endpoints to work with the IP VCR by choosing Endpoints > Add H.323 . This makes it easier to call out to endpoints because you can choose names from a list rather than adding network addresses. Refer to the table below for tips on adding an ...

57 • Favor sharpness : the IP VCR will use the highest resolution that is appropriate for what is being viewed • Balanced : the IP VCR will select settings that balance resolution and frame rate (where the frame rate will not be less than 12 frames per second) Transmitted video resolutions Choose th...

58 Configuring SIP endpoints To configure the SIP endpoints to work with the IP VCR, go to Endpoints > Add SIP . Refer to the table below for tips on adding a SIP endpoint to the IP VCR. After entering the settings, click Add endpoint . Field Field description Usage tips Name The name of the endp...

59 Transmitted video resolutions Choose the setting for transmitted video resolutions from the IP VCR to this endpoint. This setting overrides the unit-wide setting on the Settings > Connections page. Retain the default setting ( use box-wide setting ) unless you are experiencing problems with th...

60 Displaying the gateway list You can configure the Codian IP VCR to work with one or more H.323 gateways. The IP VCR can then effectively call through these configured gateways to one or more endpoints which are registered with the gateway but would not be reachable directly from the IP VCR. For e...

61 Adding and updating gateways You can configure the Codian IP VCR with one or more H.323 gateways: • To add an H.323 gateway, go to Gateways > Add new H.323 gateway . After entering the settings described below, click Add H.323 gateway . • To update an existing H.323 gateway, go to Gateways and...

62 Displaying the built-in gatekeeper registration list The IP VCR contains a built-in gatekeeper with which devices can register multiple IDs. IDs can be numbers, H.323 IDs (e.g. Fredsendpoint) or prefixes. Up to 25 devices can be registered without a feature key. Feature keys can be purchased to i...

63 unknown IDs send (or not to send) LRQs regarding unknown IDs to its neighbor(s). Choose from the options: • Disabled : The IP VCR will only respond to LRQs about IDs registered with itself. It will not forward LRQs about IDs that are not registered with itself to neighboring gatekeepers. • Enable...

64 The Registration view shows the summary per device (also known as the registrant), while the ID view shows individual registrations. This means that registrations from the same device are not necessarily listed together in the ID view but the view can be sorted by Registrant or Index to help you ...

65 System defined users The IP VCR is pre-configured with two user accounts ("admin" and "guest"), but you can also add other users (see Adding and updating users ). Refer to the table below for descriptions of the pre-configured users. User ID Description Usage tips admin The IP VCR...

67 User privilege levels Every configured user in the IP VCR has an associated privilege level. There are four defined privilege levels which determine the amount of control the user has over the IP VCR and its settings. Refer to the table below for details. Privilege level Access administrator The ...

68 • View recordings via streaming ( Recordings ) recording list only Users with this privilege level can: • Change their own profile ( Profile ) • View the list of stored recordings ( Recordings ) The recordings list shows any configured E.164 numbers, and so is useful for finding out what number t...

69 Displaying the user list The User list gives you a quick overview of all configured users on the IP VCR and provides a brief overview of some of their settings. To display this list, go to Users . Refer to the table below for assistance. Field Field description User ID The log-in name that the us...

70 Adding and updating users You can add users to and update users on the IP VCR. Although most information is identical for both tasks, some fields differ. The IP VCR supports up to 200 users. Adding a user To add a user: 1. Go to Users . 2. Click Add new user . 3. Complete the fields referring to ...

71 Updating your user profile You can make some changes to your user profile. To do this, go to Update user profile . Refer to the table below for tips. Field Field description More information Name Your name, which identifies you to other users. Changing this field does not change your log-in User ...

72 Configuring network settings To configure the network settings on the IP VCR and check the network status, go to Network > Port A or Network > Port B . The IP VCR has two Ethernet interfaces, Port A and Port B . The configuration pages for the two interfaces look and behave similarly, and s...

73 Secondary name server (DNS) Identifies an optional second name server. Domain name (DNS suffix) Specifies an optional suffix to add when performing DNS lookups. This can allow you to use non-fully qualified host names when referring to a device by host name instead of IP address. For example, if ...

74 Duplex Identifies the connection duplex mode: • Full duplex Both devices can send data to each other at the same time • Half duplex Only one device can send to the other at a time The duplex setting must match that of the device to which this port is connected. You only need to select this option...

75 Configuring IP routes settings If the Video Firewall feature is enabled (see Upgrading the firmware ), you will need to set up one or more routing settings to control how IP traffic flows in and out of the IP VCR. It is important that these settings are configured correctly, or you may be unable ...

76 Adding a new IP route To add a new route, first enter the details using the table below for reference. When you are satisfied with the details entered, click Add IP route to make the addition. If the route already exists, or aliases (overlaps) an existing route, you will be prompted to correct th...

77 If a manually configured route specifies Port B (for example) and that port is disabled, packets matching that route will not be automatically routed via Port A, but discarded. You should take care to avoid this situation. Current IP status This table shows the current default gateway and name se...

78 Configuring IP services To configure IP services, go to Network > Services . Use this page to control the type of services that may be accessed via Ethernet Ports A and B. You might use this if one Ethernet port is connected to a network outside your organization's firewall, and you wish to re...

81 Configuring SNMP settings To configure monitoring using SNMP, go to Network > SNMP . The IP VCR sends out an SNMP trap when the device is shut down or started up. The SMNP page allows you to set various parameters; when you are satisfied with the settings, click Update SNMP settings . Note tha...

82 Trap receiver addresses 1 to 4 Enter the IP address or hostname for up to four devices that will receive both the general and the authentication failure traps. The traps that are sent by the IP VCR are all SNMP v1 traps. You can configure trap receivers or you can view the MIB using a MIB browser...

83 Configuring QoS settings To configure Quality of Service (QoS) on the IP VCR for audio and video, go to Network > QoS . QoS is a term that refers to a network's ability to customize the treatment of specific classes of data. For example, QoS can be used to prioritize audio transmissions and vi...

84 • Bits 0-2 set IP precedence (the priority of the packet). • Bit 3 sets delay: 0 = normal delay, 1 = low delay. • Bit 4 sets throughput: 0 = normal throughput, 1 = high throughput. • Bit 5 sets reliability: 0 = normal reliability, 1 = high reliability. • Bits 6-7 are reserved for future use and c...

85 Displaying and resetting system time The system date and time for the IP VCR can be set manually or using the Network Time Protocol (NTP). To configure Time settings, go to Settings > Time . System time The current system date and time is displayed. If you do not have NTP enabled and need to u...

86 Configuring encryption settings You can configure the IP VCR to record encrypted conferences on an MCU and encrypted calls from H.323 endpoints, and to encrypt the connection when playing back a recording to an H.323 endpoint. Notes: • An encrypted recording can be later played back to an endpoin...

87 Configuring global connection settings You can modify the global connection settings for the IP VCR choosing by Settings > Connections . However, many of these values can be overwritten by other IP VCR or endpoint settings. • Connection settings • Advanced settings Connection settings Refer to...

88 to restrict transmitted video resolutions for all endpoints. Default bandwidth from IP VCR Identifies the network capacity (measured in bits per second) used by the media channels established by the IP VCR to a single participant. When the IP VCR makes a call to an endpoint, the IP VCR chooses th...

91 Use recording or folder name as caller / called ID When selected, the recording or folder name is used for the ID instead of the default device name. When selected, for calls in to the IP VCR the called ID will be: • the recording's name for calls directly to a recording for play back • the defau...

92 Configuring gatekeeper settings To configure gatekeeper settings, go to Settings > Gatekeeper . You can configure the IP VCR to use a gatekeeper, which can make it easier for end-users to watch and make recordings using directory numbers rather than requiring them to know the IP address or hos...

94 the registration prefix is "99", then the recording will be registered with the gatekeeper with a gatekeeper ID of "992222" • register as a service prefix : the numbers are used as a service prefix for the IP VCR on the gatekeeper. That means that any number beginning with the pre...

95 Deregister recording prefixes when all recording ports are in use When selected, configured recording prefixes (both the Prefix for IP VCR registrations if used as a service prefix and the Point to point call incoming prefix set for any folders) will be deregistered when all recording ports are i...

96 VCR registrations for all registrations from the IP VCR. table above. Play back prefix Displays the prefix registered with the gatekeeper for playing back stored recordings. For more information about this prefix, refer to the table above. Active registrations page If you click details , shown ne...

97 IP VCR gatekeeper registration behavior This is a summary of the gatekeeper registration behavior on the IP VCR. It also explains how you can use a gatekeeper for load balancing. Choice of registered IDs With the exception of point-to-point prefixes (which are explained below), gatekeeper usage s...

98 1. If the Prefix for IP VCR registrations has been configured and the called number starts with that prefix, then the IP VCR tries to match the rest of the called ID number (i.e. the part after the prefix) to a recording's Numeric ID or to one of the folder IDs. 2. If a Play back prefix has been ...

100 Configuring SIP settings SIP calls will select the audio and video codecs to use from those allowed on the Settings > Connections page, unless the call is with a endpoint configured with a Custom codec (refer to Configuring SIP endpoints for more information). Refer to this table for assistan...

102 Configuring H.239 settings These settings affect the behavior of the IP VCR with regard to H.239. H.239 is the protocol that allows for an additional video channel (known as the content channel) alongside the main video channel in a video-conferencing call; for example, a user may wish to record...

103 Adding a custom auto attendant banner You can add a custom banner image to the auto attendant configured on the IP VCR as follows: 1. Go to Settings > Banner . 2. Set the banner up using the table below to determine the most appropriate settings. 3. Click Update . Field Field description Usag...

104 Configuring recording settings You may customize a variety of the recording settings for the IP VCR to most closely fit your needs. To view and change the recording settings, choose Settings > Recording . When you have finished editing any of the fields, click Apply changes to make them take ...

105 • Side-by-side • Loudest speaker with small picture-in-picture • Loudest speaker with large picture-in-picture speakers will exchange places depending on who is speaking. Multicast transmit IP address range Use these fields to specify the range of multicast addresses to which the IP VCR may send...

108 Upgrading the firmware If you need to upgrade the firmware or activate features on the IP VCR, refer to these topics: • Upgrading the main IP VCR software image • Upgrading the loader software image • Enabling IP VCR features Upgrading the main IP VCR software image The main IP VCR software imag...

109 Enabling IP VCR features The IP VCR requires activation before most of its features can be used. (If the IP VCR has not been activated, the banner at the top of the web interface will show a prominent warning; in every other respect the web interface will look and behave normally.) Advanced IP V...

110 Shutting down and restarting the IP VCR It is sometimes necessary to shut down the IP VCR, generally to restart as part of an upgrade (see Upgrading the firmware ). You should also shut down the IP VCR before intentionally removing power from the IP VCR. Shutting down the IP VCR will cause all p...

111 Displaying general status The General Status displays an overview of the IP VCR status. To access this information, go to Status > General. Refer to the table below for details of the information displayed Field Field Description System status Model The specific Codian IP VCR model. Serial nu...

112 Displaying recording status The Recording status displays the status of stored recordings and recordings being played back. To access this information, go to Status > Recording. Many of the fields show the current value, the highest value attained (in parentheses), and the maximum value the f...

114 Displaying hardware health status The Health Status displays information about the hardware components of the IP VCR. To access this information, go to Status > Health. To reset these values, click Clear . Refer to the table below for assistance in interpreting the information displayed. Fiel...

115 Working with the event logs If you are experiencing complex issues that require advanced troubleshooting, you may need to collect information from the IP VCR logs. Typically, you will be working with Codian Technical Support who can help you obtain these logs. Event log The last 2000 status mess...

117 Logging using syslog You can send the Event log to one or more syslog servers on the network for storage or analysis. To configure the syslog facility, go to Events > Syslog In this section: • Syslog settings • Using syslog Syslog settings Refer to this table for assistance when configuring S...

118 • 22 - local use 6 (local6) • 23 - local use 7 (local7) Using syslog The events that are forwarded to the syslog receiver hosts are controlled by the capture filter. To define a syslog server, simply enter its IP address and then click Update syslog settings . The number of packets sent to each ...

119 SIP: Advanced SIP implementation The IP VCR implements SIP as defined in RFC 3261. Any product wishing to establish SIP calls with the IP VCR should implement INVITE, ACK, BYE, and CANCEL messages along with responses from 1xx to 6xx. The IP VCR acts as a client and does not return 5xx and 6xx r...

120 Customizing the user interface In this section: • Controlling the auto-refreshing of status pages on the IP VCR • Controlling the display of thumbnail preview images • Customizing voice prompts on the IP VCR The IP VCR provides you with options for customizing the voice prompts, the viewing of t...

121 The customization of voice prompts is controlled via the web interface. Go to Settings > User interface . Refer to the sections below for details of the options available and for a description of the information displayed: • Using default US English voice prompts • Uploading a customization p...

122 Viewing the available voice prompts You may review the voice prompt customizations available in the table headed Installed voice prompts . The Installed voice prompts list displays all voice prompt customizations, providing details for those which have alternatives uploaded. Because these lists ...

123 If you upload a file that is not in this format, the upload may fail or the voice prompt may sound distorted when heard by users. Use an audio editing package of your choice to make any conversions required. See Making the best possible recordings for how to obtain the best possible voice prompt...

124 You may wish to delete all customizations. To do this, press Delete all . Remember that you may revert to the default set of voice prompts without needing to delete any alternative customizations (see Using default US English voice prompts ). Voice prompt specification Below is a complete list o...

125 Volume Record prompts using a relatively constant loudness of voice. Although it may take some trial and error, the best recordings will result from speaking loud enough that the voice is recorded loudly compared to any residual background noise, but not so loudly that it sounds distorted when p...

126 Customization: More information There are three customization levels on the unit (for voice-prompts, web interface, help pages, and text messages): • the factory default files that are provided in US English • localization files that are sometimes installed by a reseller • customized voice promp...

127 Backing up and restoring the configuration You can save the configuration of the IP VCR to a file that you can store away from the unit. If necessary this file can be used to restore the configuration of the unit. To back up the configuration: 1. Ensure that the FTP service is enabled on the Net...

128 Network connectivity testing The Network connectivity page can be used for troubleshooting issues that arise because of problems in the network between the IP VCR and a remote video conferencing device being called (or a device from which a user is attempting to call the IP VCR). The Network con...

129 Configuring SSL certificates If the IP VCR has the Secure management (HTTPS) feature key installed, and you enable the secure web service on the Network > Services page, you will be able to access the web interface of the IP VCR using HTTPS. The IP VCR has a local certificate and private key ...

130 Contact details and license information Please refer to the following sections for details of where to get further help and for additional software license information: • Codian • Software licenses Codian The Codian IP VCR firmware is Copyright © Codian 2003-2008 except where specifically mentio...

131 1. Redistributions of source code must retain the above copyright notice, this list of conditions and the following disclaimer. 2. Redistributions in binary form must reproduce the above copyright notice, this list of conditions and the following disclaimer in the documentation and/or other mate...

135 THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT. IN NO EVENT SHALL THE AUTHORS OR COPYRIGHT HOLDERS BE LIABLE FOR ANY CLAIM, DAMAGES OR...