Page 2 - SAFETY PRECAUTIONS
S AFETY P RECAUTIONS S TRATO S TEAM C OUNTERTOP S TEAMER SAFETY PRECAUTIONS Before installing and operating this equipment, be sure everyone involved in its operation is fully trained and aware of precautions. Accidents and problems can be caused by failure to follow fundamental rules and precaution...
Page 3 - NTRODUCTION; RETAIN THIS MANUAL FOR FUTURE REFERENCE.; Location of Serial Plates
S TRATO S TEAM C OUNTERTOP S TEAMER I NTRODUCTION I NTRODUCTION Congratulations! You have purchased one of the finest pieces of heavy-duty commercial cooking equipment on the market. You will find that your new equipment, like all Southbend equipment, has been designed and manufactured to meet the t...
Page 4 - PECIFICATIONS; NOTICE; LEARANCES; WARNING; IMENSIONS
S PECIFICATIONS S TRATO S TEAM C OUNTERTOP S TEAMER S PECIFICATIONS NOTICE Local codes regarding installation vary greatly from one area to another. The National Fire Protection Association, Inc., states in its NFPA 96 latest edition that local codes are the “authority having jurisdiction” when it c...
Page 5 - Dimensions
S TRATO S TEAM C OUNTERTOP S TEAMER S PECIFICATIONS Figure 2 Dimensions CONNECTION: ¼” COMPRESSION, COLD WATERPRESSURE: 30 TO 60 PSI TOTAL DISSOLVED SOLIDS (TDS): 60 PPM OR LESS HARDNESS: 2 GRAINS (35 PPM) OR LESS pH: 7.0 to 7.5 MAXIMUM FILL CAPACITY: 0.87 GAL ELECTRIC CABLE ENTRY HOLE O WNER ’ S M ...
Page 6 - To meet warranty requirements, the water supply must be as follows:
S PECIFICATIONS S TRATO S TEAM C OUNTERTOP S TEAMER E LECTRICAL R EQUIREMENTS One fused electrical connection is required to the terminal board of each steamer. All steamers are shipped per customer order, three phase or single phase. (A kit is available for field conversion to three phase or single...
Page 7 - PERATION; NOTICE: WATER SPECIFICATION; pH; TARTUP; CAUTION; Pan specifications are shown on page 4.; HUTDOWN
S TRATO S TEAM C OUNTERTOP S TEAMER O PERATION O PERATION NOTICE: WATER SPECIFICATION To meet warranty requirements, supply water must meet the following specification: Total Dissolved Solids (TDS) ............60 PPM or less Hardness...........................................2 Grains (35 PPM) or les...
Page 8 - Controls; Power; OFF; Control Lever
O PERATION S TRATO S TEAM C OUNTERTOP S TEAMER Figure 3 Controls 45 40 35 30 25 20 15 10 5 0 50 55 60 TIMER OFF Power OFF ON Control Lever Turn to ON to cook. Steamerwill reach cooking temperaturein about 4 minutes. Turn to OFFto shut down or to conservewater and electricity duringidle periods. Time...
Page 9 - OOKING
S TRATO S TEAM C OUNTERTOP S TEAMER O PERATION C OOKING T IPS • Schedule cooking of fresh vegetables so that they will be served soon after they are cooked. If it is necessary to prepare them in advance, they can be plunged into cold water, drained thoroughly and held under refrigeration until neede...
Page 10 - UGGESTED; Product Quantity
O PERATION S TRATO S TEAM C OUNTERTOP S TEAMER S UGGESTED C OOKING T IMES These cooking times are for general guidance only. Differences in food quality, size, shape, thickness, freshness, load size, and desired degree of doneness must be taken into consideration and adjustments made in time, if nec...
Page 11 - Shut off the steamer before cleaning or performing maintenance.; AILY; DO NOT USE steel wool or other metallic pads in the steamer.
S TRATO S TEAM C OUNTERTOP S TEAMER C LEANING & M AINTENANCE C LEANING & M AINTENANCE WARNING Shut off the steamer before cleaning or performing maintenance. Southbend appliances are sturdily constructed of the best materials and are designed to provide durable service when treated with ordi...
Page 13 - NSTALLATION; National Electrical Code ANSI/NFPA 70-latest edition; EXHAUST FANS AND CANOPIES:
S TRATO S TEAM C OUNTERTOP S TEAMER I NSTALLATION I NSTALLATION CAUTION Do not locate steamer adjacent to any high heat or grease producing piece of equipment, such as a range top, griddle, fryer, etc., that could allow radiant heat to raise the exterior temperature of the steamer body above 130°F (...
Page 14 - IMMEDIATELY INSPECT FOR SHIPPING DAMAGE; If the steamer is to be installed on legs, go to Step 2a.; TEP; A set of four legs is packed with steamers ordered with legs.; Note that the front legs are different than the rear legs.; Attach Legs
I NSTALLATION S TRATO S TEAM C OUNTERTOP S TEAMER S TEP 1: U NPACKING IMMEDIATELY INSPECT FOR SHIPPING DAMAGE All containers should be examined for damage before and during unloading. The freight carrier has assumed responsibility for its safe transit and delivery. If damaged equipment is received, ...
Page 15 - or Dow Corning; Installation on Countertop
S TRATO S TEAM C OUNTERTOP S TEAMER I NSTALLATION S TEP 2 B : A TTACH TO C OUNTERTOP If the steamer is to be installed on a countertop or other surface without using legs, the steamer must be sealed to the surface to prevent any water, grease, etc., from accumulating under the steamer. The steamer c...
Page 16 - Location of Connections and Vents
I NSTALLATION S TRATO S TEAM C OUNTERTOP S TEAMER Figure 6 Location of Connections and Vents S TEP 3: D RAIN C ONNECTION The drain outlet is located on the back of the steamer, as shown in Figure 6. The drain connector on the steamer is 1" NPT female. Position the steamer near, but not on top of...
Page 17 - Water Drain; Pressure; Water Connection
S TRATO S TEAM C OUNTERTOP S TEAMER I NSTALLATION Figure 7 Water Drain 90° Air Gap Air Gap Air Gap StandPipe Floor Drains S TEP 4: W ATER C ONNECTION WARNING Do not connect steamer to a hot water line. A hot water connection will damage the steamer. NOTICE To meet warranty requirements, the supply w...
Page 19 - Electrical Connection
S TRATO S TEAM C OUNTERTOP S TEAMER I NSTALLATION S TEP 6: E LECTRICAL C ONNECTION WARNING: THE STEAMER IS PROVIDED WITH A THREE-PRONG GROUNDING PLUG. THE OUTLET TO WHICH THIS PLUG IS CONNECTED MUST BE PROPERLY GROUNDED. IF THE RECEPTACLE IS NOT THE PROPER GROUNDING TYPE, CONTACT AN ELECTRICIAN. DO ...
Page 20 - Check the installation of each steamer, as follows:
I NSTALLATION S TRATO S TEAM C OUNTERTOP S TEAMER S TEP 7: C HECK THE I NSTALLATION Check the installation of each steamer, as follows: 1. Check that all screws and bolts are tightened. 2. Check that the gas, electrical, water, and drain connections have been made correctly. 3. Check that the steame...
Page 21 - ERVICE; A description of how the steamer operates appears on the next page.
S TRATO S TEAM C OUNTERTOP S TEAMER S ERVICE S ERVICE WARNING ADJUSTMENTS AND SERVICE WORK MAY BE PERFORMED ONLY BY A QUALIFIED TECHNICIAN WHO IS EXPERIENCED IN, AND KNOWLEDGEABLE WITH, THE OPERATION OF COMMERCIAL COOKING EQUIPMENT. TO ASSURE YOUR CONFIDENCE, CONTACT YOUR AUTHORIZED SERVICE AGENCY F...
Page 22 - Troubleshooting Flowchart, Procedure, or Wiring Diagram
S ERVICE S TRATO S TEAM C OUNTERTOP S TEAMER T ROUBLESHOOTING F LOWCHARTS , P ROCEDURES , AND W IRING D IAGRAMS Find the symptom below that corresponds to the malfunction, then turn to the corresponding page. Follow the flowchart on that page until the problem is solved. Troubleshooting Flowchart, P...
Page 23 - How the Steamer Operates
S TRATO S TEAM C OUNTERTOP S TEAMER S ERVICE Figure 10 How the Steamer Operates O WNER ’ S M ANUAL 1185290 P AGE 23 OF 50
Page 24 - Steamer Not Heating Up, “Power” Light Is Not Lit
S ERVICE S TRATO S TEAM C OUNTERTOP S TEAMER Figure 11 Steamer Not Heating Up, “Power” Light Is Not Lit Steamer not heating up, “Power” light not lit. DISCONNECT POWER AT CIRCUIT BREAKER Remove right side panel for access. Reconnect power at circuit breaker. Turn lever to “ON” position and close doo...
Page 26 - Buzzer Does Not Come On When Timer Runs Out
S ERVICE S TRATO S TEAM C OUNTERTOP S TEAMER Figure 13 Buzzer Does Not Come On When Timer Runs Out Buzzer does not come on when timer runs out. DISCONNECT POWER AT CIRCUIT BREAKER Disconnect buzzer lead wires from the timer. Replace timer. Replace buzzer. Timer OK? No Yes Remove right side panel for...
Page 27 - Hot Surface Ignitor Glows Red, But Burners Not On
S TRATO S TEAM C OUNTERTOP S TEAMER S ERVICE Figure 14 Hot Surface Ignitor Glows Red, But Burners Not On Hot surface ignitor glows red, but burners not on. Open valve. Is manual shutoff valve open? No Yes Replace transformer. Replace ignition module. Position ignitor correctly? Replace gas valve. Is...
Page 28 - Hot Surface Ignitor Does Not Glow Red
S ERVICE S TRATO S TEAM C OUNTERTOP S TEAMER Figure 15 Hot Surface Ignitor Does Not Glow Red Hot surface ignitor does not glow red. Replace transformer. No Yes Check connections to ignition Module. Replace ignitor module. Replace ignitor. Check wiring to ignitor. Is there 24V present at input to ign...
Page 29 - Not All Burners Ignite
S TRATO S TEAM C OUNTERTOP S TEAMER S ERVICE Figure 16 Not All Burners Ignite Not all burners ignite. Adjust gas pressure to correct level. Align burners and orifices. Make sure burner orifice are clear and the correct size. Natural Gas #54, Propane #64 are installed. Is orifice correctly aligned wi...
Page 30 - Burner Lights But Goes Out Within a Few Seconds
S ERVICE S TRATO S TEAM C OUNTERTOP S TEAMER Figure 17 Burner Lights But Goes Out Within a Few Seconds NOTE: Ignitor will glow approximately 5 seconds. If burner does not ignite, ignition module will try three times and then lock out. Burner lights but goes out within a few seconds. Replace ignition...
Page 31 - Symptom Possible
S TRATO S TEAM C OUNTERTOP S TEAMER S ERVICE Symptom Possible Cause Cure Slow start up or poor cooking performance Low gas pressure Oven requires 4” WC gas pressure minimum measured at the manifold pressure tap for natural gas, and 11” WC for L.P. No power to gas valve Check for 24V from ignition bo...
Page 32 - Power Switch Check; DISCONNECT POWER AT CIRCUIT BREAKER.; properly actuating when the lever moves.
S ERVICE S TRATO S TEAM C OUNTERTOP S TEAMER Figure 18 Power Switch Check 1. DISCONNECT POWER AT CIRCUIT BREAKER. 5. Remove right side panel. 6. Turn control lever from OFF to ON and then from ON to OFF while looking to see that the power switch is properly actuating when the lever moves. 7. Disconn...
Page 33 - Timer and Buzzer Check; Inside of Control Panel; Disconnect from the timer the wire that leads to the buzzer.
S TRATO S TEAM C OUNTERTOP S TEAMER S ERVICE Figure 19 Timer and Buzzer Check Buzzer Timer 1 3 Inside of Control Panel Ohms Continuity 1. DISCONNECT POWER AT CIRCUIT BREAKER. 2. Remove right side panel. 3. Set timer for one minute and allow to time out. If timer does not run, then replace timer. 4. ...
Page 34 - Door Switch Check; switch when the rod moves.
S ERVICE S TRATO S TEAM C OUNTERTOP S TEAMER Figure 20 Door Switch Check 1. DISCONNECT POWER AT CIRCUIT BREAKER. 2. Remove right side panel. 3. Open and close the steamer’s door while looking to see that the door switch actuator rod actuates the door switch when the rod moves. 4. Disconnect the wiri...
Page 35 - High-Limit Thermostats Check; Allow cavity bottom to cool before performing this test.; Disconnect remaining high-limit thermostat wires B11 and B12.
S TRATO S TEAM C OUNTERTOP S TEAMER S ERVICE Figure 21 High-Limit Thermostats Check 1. Allow cavity bottom to cool before performing this test. 2. DISCONNECT POWER AT CIRCUIT BREAKER. 3. Remove left side panel. 4. Disconnect wire B4 from left (as shown above) high-limit thermostat. 5. Disconnect wir...
Page 36 - Water Solenoid Check; Disconnect wires B6 and B7 from water solenoid lead wires.
S ERVICE S TRATO S TEAM C OUNTERTOP S TEAMER Figure 22 Water Solenoid Check Ohms Volts 1. DISCONNECT POWER AT CIRCUIT BREAKER . 2. Remove right side panel. 3. Disconnect wires B6 and B7 from water solenoid lead wires. 4. Place test probes into water solenoid lead wires as shown above. 5. Resistance ...
Page 38 - ARTS
S ERVICE S TRATO S TEAM C OUNTERTOP S TEAMER P ARTS The following parts diagrams list and show serviceable parts. For parts not listed, contact a Southbend Authorized Parts Distributor or a Southbend Authorized Service Agency. Parts Diagram Page Structural Parts 39 Door Assembly Parts 41 Door Switch...
Page 39 - Structural Parts
S TRATO S TEAM C OUNTERTOP S TEAMER S ERVICE Structural Parts See drawing on following page. Quantity* Key Part Number 3D 5D Description 1 1 1 8 5 0 2 6 1 - STRG-3D DOOR ASSEMBLY (see page 41 for individual parts) 1 1 8 5 1 2 2 - 1 STRG-5D DOOR ASSEMBLY (see page 41 for individual parts) 2 1 1 8 5 0...
Page 41 - Door Assembly Parts
S TRATO S TEAM C OUNTERTOP S TEAMER S ERVICE Figure 25 Door Assembly Parts 3 4 1 2 5 6 7 8 9 10 13 14 11 12 15 16 17 18 19 Note: The entire door, assembled, can be ordered (see page 39). Key Part Number Qty Description 1 1 1 7 7 3 1 7 1 LATCH ASSEMBLY 2 1 1 7 7 3 4 4 4 SCREW, #10-24 X 3/4 SLOTTED HE...
Page 42 - Door Switch Parts
S ERVICE S TRATO S TEAM C OUNTERTOP S TEAMER Figure 26 Door Switch Parts 3 4 1 2 5 6 7 8 Note: The entire door switch, assembled, can be ordered (see page 39). Key Part Number Qty Description 1 1 1 8 5 0 7 0 1 ARM, DOOR SW SWING STRATOSTEAM 2 1 1 8 5 0 7 1 1 BRACKET W/A, STRATOSTEAM, DOOR SWITCH 3 1...
Page 43 - Control Panel Parts
S TRATO S TEAM C OUNTERTOP S TEAMER S ERVICE Figure 27 Control Panel Parts 3 1 2 4 6 7 8 9 10 13 14 11 12 15 16 17 19 20 18 5 Key Part Number Qty Description 1- 17 1 1 8 5 0 3 9 1 CONTROL PANEL ASSEMBLY (assembled) 1 1 1 7 0 3 3 7 1 KNOB 2 1 1 8 5 0 5 8 1 POLYPANEL, CONTROL 3 1 1 8 5 0 3 8 1 PANEL, ...
Page 44 - Burner Assemblies, Thermocouple, and Ignition Module
S ERVICE S TRATO S TEAM C OUNTERTOP S TEAMER Figure 28 Burner Assemblies, Thermocouple, and Ignition Module Quantity* Key Part Number Description 1 1 1 8 5 2 1 2 4 IR BURNER ASSEMBLY, NATURAL GAS 1 1 8 8 6 5 1 4 IR BURNER ASSEMBLY, PROPANE 2 1 1 8 5 2 3 7 1 BURNER BOX, STRATOSTEAM GAS 3 1 1 8 3 2 0 ...
Page 45 - Water Train Parts
S TRATO S TEAM C OUNTERTOP S TEAMER S ERVICE Water Train Parts See drawing on following page. Key Part Number Qty Description 1 1 1 6 6 8 0 0 2 UNION, STRAIGHT 2 1 1 7 3 2 1 8 1 FITTING, 3/8 NPT X 3/8 CC ELBOW 3 1 1 7 4 6 2 0 1 SPRAY NOZZLE 4 1 1 7 4 9 3 3 1 SOLENOID WATER VALVE (240 VAC) 4 1 1 8 5 ...
Page 47 - Cabinet Base Parts
S TRATO S TEAM C OUNTERTOP S TEAMER S ERVICE Cabinet Base Parts See drawing on following page. Key Part Number Qty Description 1 1 1 8 3 9 9 3 2 PANEL, 24" SS DOOR 2 1 1 8 3 9 8 9 2 LINING, 24" SS DOOR 3 1 1 8 3 9 8 7 2 HANDLE, CATCH DOOR * 1 1 8 2 6 3 7 2 CATCH, MAGNETIC, SGS 4 1 1 8 3 9 8 ...
Page 50 - StratoSteam; Southbend
S TRATO S TEAM C OUNTERTOP S TEAMER StratoSteam Countertop Steamer Models STRG-3D and STRG-5D A product with the Southbend name incorporates the best in durability and low maintenance. We all recognize, however, that replacement parts and occasional professional service may be necessary to extend th...
