Sony computer - Manual

Turning on the computer To open and turn on the computer 1. Slide the cover release latch and lift the cover while holding the bottom of the computer firmly. Opening the Com puter 2. Press the power button until the power indicator turns on. Turning on the Com puter If you continue to press the powe...

Using the Battery Your computer, depending on the model you purchased, may come equipped with one battery bay and one multipurposebay that supports a second battery. If your computer comes with two bays, you can purchase a second rechargeablebattery to extend your computing time. For information on ...

Using a second battery To insert a second battery 1. If another device is in the multipurpose bay, remove that device. 2. Insert the battery into the multipurpose bay. When the computer uses the second battery, the Battery 2indicator turns on. Inserting the Second Battery 3. Slide the weight saver i...

To remove the second battery 1. Make sure the Battery 2 indicator is off and the Battery 1 indicator is on or the computer is connected to ACpower. If the Battery 2 indicator is on: 1. Double-click the CPU icon or Profile icon , depending on the model you purchased. The PowerPanel dialog box appears...

Conserving Battery Power You may use the power saving modes and PowerPanel utility to conserve battery power. Conserving battery power maysignificantly extend your computing time, depending on how you use your computer. P a g e 9

Using power saving modes In addition to the normal operating mode, which allows you to turn off specific devices, your computer has two distinctpower saving modes: Standby and Hibernate. Use the Standby and Hibernate power saving modes to override a powerprofile setting and initiate immediate action...

Using PowerPanel utility The PowerPanel utility enables you to select and customize a predefined power management profile to conserve batterylife. The following table describes all the predefined power management profiles in PowerPanel. You can customize thesettings for all the following profiles, e...

Locating battery information You can view the remaining battery charge and miscellaneous battery information on the Battery Information toolbar, thePowerProfile window, and the Power Meter window. The Battery icons that appear on the Battery Information toolbar and PowerPanel window indicate the cur...

Inserting a battery To insert a battery 1. Lift the lid of the computer. 2. Push the battery bay cover down to open it. The battery bay cover swings out but does not detach from thecomputer. Opening the Battery Bay 3. Slide the battery into the battery bay. If the computer is on, it automatically de...

Removing a battery If you are not using the computer for an extended period of time, remove the battery from the computer to avoid damagingthe battery. Remove the battery when the computer is off. To remove a battery 1. Make sure the computer is off. 2. Push the battery bay cover down to open it. 3....

Charging a battery You will need to charge the battery if battery power drops below 10 percent or you have not used the battery for a longtime. The lithium-ion battery supplied with your computer may be recharged at any time, whether you wait until the batteryis completely or partially discharged. C...

Notes on batteries  Never leave the battery in temperatures above 140°F (60°C), such as under direct sunlight or in a car parked in thesun.  While the battery is in use or being discharged, the battery heats up. This is normal and is not cause for concern.  Keep the battery away from heat sources...

Using Audio-Video Features Using Special Buttons Your VAIO ® computer is equipped with several audio- and video-oriented function buttons: Volume Up, Volume Down, and Magnify screen. P a g e 2 1

About the special buttons The following information shows where the special buttons are located, and briefly describes their functionality. Special Buttons Number Type of Button 1 Volume Down. The Volume Up and Down buttons control the audio output on your computer. 2 Volume Up. The Volume Up and Do...

Using i.LINK Digital Video Recorders You can connect a digital video (DV) recorder, such as an i.LINK ® 1 digital video camera recorder, to the i.LINK ® S400 (IEEE 1394) port on your computer. The i.LINK digital-video camera recorder is an external device that enables you to record andview digital i...

Connecting an i.LINK digital video recorder You can connect an i.LINK digital video (DV) recorder when the computer is on or off. Connecting the DV recorder when thecomputer is in a power saving mode (Standby or Hibernate) may cause the computer to malfunction. Before you connect an i.LINK digital v...

Disconnecting the i.LINK digital video recorder You can disconnect the digital video recorder while the computer is on or off. Simply unplug the i.LINK cable from the i.LINKport on the computer. Disconnecting the cable when the computer is in a power saving mode (Standby or Hibernate) maycause the c...

Using a digital video camera recorder Your computer comes with preinstalled driver software that is compatible with most Sony digital video camera recorders. Ifyou purchased a camera that comes with its own driver software, install these drivers before you use the camera. To view images You can view...

Using Computer Monitors and Projectors You can connect an external display (such as a computer monitor or a projector) to your computer. P a g e 2 8

Connecting a computer monitor Your computer can display images to the computer screen (LCD), to an external computer monitor, or to both the LCD andexternal monitor while your computer is on. To connect a computer monitor 1. Make sure the computer monitor is plugged into an AC outlet. 2. Plug the di...

Connecting a multimedia device Connecting a Com puter Monitor You can connect a multimedia device, such as a multimedia computer monitor or projector, to your computer. Connecting amultimedia device enables you to display images on your computer screen (LCD), the multimedia device, or both. For info...

4. Press the Fn + F7 key combination to toggle the display between your computer, the monitor, or both. See Selecting a display for more information. See the guide that accompanied your projector for more information on its installation and use. P a g e 3 1

Selecting a display You can connect external displays to your computer while it is on. When you connect an external display (projector,computer monitor, or TV) to your computer, you can switch the display between the computer screen (LCD), the externaldisplay, or both, using shortcut keys. Shortcut ...

Disconnecting a computer monitor or projector You can disconnect the external computer monitor or projector by unplugging the monitor (VGA) cable from your computer'sport. Disconnecting the external display when the computer is in a power saving mode (Standby or Hibernate) may causethe computer to m...

Using Speakers Your computer comes with built-in stereo speakers. If you wish to enhance the sound quality of your computer, you canpurchase and connect external speakers. If you want to purchase speakers, make sure the speakers are designed forcomputer use. You can shop Sony online at http://www.so...

Connecting speakers You can connect speakers to your computer to enhance the sound quality of your computer. Do not place floppy disks on the speakers. The speakers' magnetic field may damage the data stored on the floppy disks. To connect speakers to your computer 1. Turn down the volume of the spe...

Disconnecting speakers You can disconnect external speakers when the computer is on or off. Simply unplug the speaker cable from the Headphone jack on the computer. P a g e 3 6

Adjusting the volume To adjust the volume for playing CDs and DVDs, use the Volume icon on the Windows ® taskbaror the Volume Up and Down buttons. Adjusting the volume for playing CDs or DVDs does not adjust the volume for recording sound files. You can only adjust the recording volume in the Record...

Enabling the audio feature If you do not hear sound when playing a CD or DVD, you may need to enable the audio feature. To enable the audio feature 1. Click Start on the Windows ® taskbar, and click Control Panel . 2. Click Performance and Maintenance , and click System . The System Properties windo...

Using Microphones You can connect an external microphone to your computer to enhance the sound input to your computer. Make sure yourmicrophone is designed for computer use. If you wish to purchase a microphone, shop Sony online at http://www.sonystyle.com/vaio or contact your local retailer. P a g ...

Connecting a microphone Plug the microphone cable into the Microphone jack 1 on the computer. Connecting a Microphone 1 A protruding dot loc ated next to the M ic rophone jac k dis tinguis hes this jac k from the H eadphone jac k. P a g e 4 0

Disconnecting a microphone You can disconnect an external microphone when the computer is on or off. Simply unplug the microphone cable from the Microphone jack on the computer. P a g e 4 1

Internet and Network Connections Internet Connections This section describes the basic steps for setting up your dial-up or Ethernet connection to the Internet. The NewConnection Wizard guides you through the process of connecting to the Internet and choosing an Internet service provider(ISP) or set...

Setting up a dial-up Internet connection Before you can connect to the Internet, you need to connect your computer to a telephone line via a telephone cable (notsupplied). Once you set up your telephone cable, you're ready to connect to the Internet. To connect a telephone cable 1. Locate the Modem ...

Setting up an Ethernet Internet connection Your computer accommodates both 10BASE-T and 100BASE-TX Ethernet connections, with data transfer speeds of between10 and 100 Mbps. To connect an Ethernet cable 1. Locate the Ethernet port on your computer. For location information, see "Locating Control...

Customizing your Internet connection The Internet Properties dialog box enables you to change the way you view the Internet. You can change your home page,fonts, language, and colors. You can also regulate content and set browsing preferences. To open the Internet Properties dialog box 1. Click Star...

Network Connections With a Sony computer, you can easily set up or connect to a variety of networks. The New Connection Wizard and NetworkSetup Wizard make it easy to gain access to networks (LANs) using wireless, Ethernet, or dial-up connections. For more information about networking, click Start ,...

Using Ethernet and dial-up connections For setting up local area networks (LANs), Ethernet is a widely installed technology. Your computer accommodates both10BASE-T and 100BASE-TX Ethernet connections, with data transfer speeds of between 10 and 100 Mbps. To connect to a local area network using a t...

3. Click Next . If you are prompted to the Local Information dialog box, follow the on-screen instructions. 4. Click Connect to the network at my workplace , and then click Next . 5. Follow the on-screen instructions. 6. Ask your network administrator for the detailed settings and devices needed to ...

Using wireless network connections (selected models only) A wireless local area network (LAN) is a network in which you can connect to a LAN through a wireless (radio) connection.You can opt to purchase a Sony Wireless LAN Access Point to set up a LAN. The wireless LAN access point is designed for b...

5. Type the name of the network you want to connect to in the Network name (SSID) box. (The name should be no more than 32 ASCII characters.) 6. Make sure the Data encryption (WEP enabled) check box is selected. 7. Click to cancel the The key is provided for me automatically check box. 8. Type a net...

Checking your network connection status Whether you have a wireless, Ethernet, or dial-up connection, you can check the status of that connection. To check your network connection status 1. Click Start on the taskbar, and click Control Panel , Network and Internet Connections , and Network Connectio...

CDs and DVDs Inserting and Ejecting CDs or DVDs Avoid using adhesive labels to identify your CDs or DVDs. Adhesive labels may damage the optical drive if they come off while the disc is in the drive. To insert a disc 1. Turn on the computer or exit a power saving mode (Standby or Hibernate) if one i...

Copying and Playing CDs and DVDs Your computer plays and records CDs and DVDs, depending on the model you purchased. Check your specifications for thetype of optical drive installed on your computer and use the table below to see which types of media your optical drivesupports. Optical Drive Media (...

Playing CDs Before you play an audio CD, you may need to enable your computer's audio feature. To enable the audio feature 1. Click Start on the Windows ® taskbar, and then click Control Panel , Performance and Maintenance , and System . The System Properties dialog box appears. As a shortcut, you c...

Copying files to CDs Before you copy files to a CD-RW or CD-R disc, read the following notes to avoid a computer malfunction and ensure thebest results:  Deactivate the screen saver and exit anti-virus software.  Deactivate memory-resident disc utilities to avoid data loss.  Disable the FindFast ...

Do not strike or shake the computer while writing data to a disc. 1 T he read/write drive letter des ignation may vary, depending on your s y s tem's hardware c onfiguration. P a g e 6 6

Playing DVDs You can play DVDs in your computer's optical drive and view the video on your computer screen or on a TV. P a g e 6 7

Connecting your computer to a TV Your computer is equipped with an A/V OUT jack, which enables you to connect your computer to a TV. To locate the A/VOUT jack on your computer, see "Locating Controls and Ports" in the "Setting Up" chapter of your printed VAIO ® Computer Quick Start. ...

Playing DVDs on a TV Connect the external optical drive if you plan to use one. To play a DVD 1. Close all open programs. 2. Disable the screen saver and the virus checker. 3. If you are using battery power, set the power management profile to DVD. Follow these steps: 1. Close all open programs. 2. ...

Disconnecting your computer from a TV Simply unplug the audio-video (AV) cable from the A/V OUT jack on the computer. P a g e 7 0

Playing DVDs on your computer Your computer is equipped with an optical drive that enables you to watch DVDs and most DVD-R discs on your computer. To play a DVD while using AC power 1. Close all open programs. 2. Insert the DVD into the optical drive. 3. Open a preinstalled DVD program, such as Win...

Copying files to DVDs (on selected models only) Use the table shown on Copying and Playing CDs and DVDs to see which type of DVD media your computer supports. To copy files to a DVD-R or DVD-RW 1. Connect the AC adapter to the computer. See Connecting the AC adapter for more information. 2. Insert t...

Computer Features Using the Touch Pad A pointing device called a touch pad is located in front of the keyboard. You can point to, select, drag, and scroll objects onthe screen using the built-in touch pad. P a g e 7 3

Describing the touch pad Locating the Touch Pad Touch Pad Action Description Sliding one finger Equivalent to using a mouse to place the pointer on an item. Tapping once Equivalent to pressing the left button once. Tapping twice Equivalent to pressing the left button twice. Sliding one finger while ...

Using Memory Stick Media Your VAIO ® computer is equipped with a Memory Stick ® slot that supports certain types of Memory Stick ® media. P a g e 7 6

About Memory Stick media Memory Stick ® media are a compact, portable, and versatile data storage media designed for exchanging and sharing digital data with compatible devices. The following types of Memory Stick media are available, but compatibility with your computercan vary.  MagicGate Memory ...

Inserting Memory Stick media Before using Memory Stick ® media, back up important data. The media slot accommodates only one Memory Stick media at a time. To insert Memory Stick media 1. Insert the Memory Stick media with the arrow facing up and toward the Memory Stick media slot. Inserting the medi...

Viewing the contents Depending on the model you purchased, the Sony Memory Stick window may appear when you insert a Memory Stick ® media. From this window, you can choose to view, print, copy or organize your Memory Stick images or data. If the SonyMemory Stick window does not appear when you inser...

Write-protecting Memory Stick media Memory Stick ® media is designed with a write-protect tab to protect data from accidental erasure or overwriting. Move the tab to the right or left to set or release write-protection. When the write-protect tab of the Memory Stick media is set toLOCK, data cannot ...

Formatting Memory Stick media Memory Stick ® media is formatted for immediate use when you purchase it. If you need to reformat Memory Stick media, use the Memory Stick Formatter that is provided with the media. For more information about using Memory Stick Formatter, referto Formatter Help. Formatt...

Removing Memory Stick media If the Memory Stick ® media is removed prematurely, a blue screen with a message may appear prompting you to continue or exit. Reinsert the media into the slot and press Enter to continue. This enables the media to finish reading or writing data. To remove Memory Stick me...

Using PC Cards Your computer includes one or more PC Card slots. A PC Card enables you to connect devices such as an optical drive,floppy disk drive, or Network Interface Card (NIC). See your VAIO ® Computer Specifications for the type of PC Card that is compatible with your computer. These slots ar...

Inserting PC Cards To insert a PC Card 1. Make sure the front label of the PC Card is facing up. 2. Push the PC Card gently into the slot. The system automatically detects the PC Card. Do not force a PC Card into the slot; this may damage the connector pins. When a PC Card is inserted, do not place ...

Removing PC Cards You can remove PC Cards while the computer is on or off. PC Cards draw power from the computer when they are insertedinto the PC Card slot, whether or not you use the card. If you are not using your PC Card and you are using a battery as a power source, remove the PC Card from the ...

Using the Multilingual User Interface Language Option (Microsoft ® Windows ® XP Professional only) After you have initially setup your new VAIO ® computer, you can change the language displayed in Microsoft ® Windows ® XP Professional operating system. The multilingual user interface (MUI) language ...

Changing the Window Design of Sony Programs This feature changes the appearance, such as color, of certain Sony programs. To change the window design 1. Click Start , and then Control Panel . 2. In the left panel, click Switch to Classic View . 3. Double-click UI Design Selector . 4. Click << ...

Printer Connections Your computer is compatible with many popular printers. However, to ensure the best performance, printers must becompatible with the Microsoft ® Windows ® operating system installed on your computer. P a g e 8 9

Connecting a USB Printer You can connect a universal serial bus (USB) printer to your computer. The new hardware wizard enables you to easilyinstall the printer software, but some printers require separate driver software installation. See the instructions thataccompanied your printer for more infor...

Disconnecting a Printer You can disconnect the printer cable when the computer is on or off. Disconnecting a printer when the computer is in apower saving mode (Standby or Hibernate) may cause the computer to malfunction. To disconnect a printer  Unplug the printer cable from the computer. P a g e ...

Connecting a Parallel Printer You can connect a parallel port printer to your computer or port replicator, if applicable. The new hardware wizard enablesyou to easily install the printer software, but some printers require separate driver software installation. See theinstructions that accompanied y...

Port Replicators Locating Ports and Jacks A port replicator is a device that attaches to your notebook and contains additional jacks and ports, such as USB ports. Aport replicator may come with your computer, depending on the model you purchased. If you wish to purchase a portreplicator, shop Sony o...

Connecting a Port Replicator Connect a port replicator to the computer while the computer is off. Use the AC adapter (not the battery) to power thecomputer while it is connected to a port replicator. Moving the computer with the port replicator attached could disconnect the AC adapter or power cord,...

Disconnecting a Port Replicator To disconnect a port replicator 1. Close any active programs to prevent data loss. 2. Turn off the computer and disconnect the power cord. 3. Pull the release latches on each side of the port replicator to release the computer from the port replicator. Releasing a Com...

Mice and Keyboards Using the Keyboard Although your computer's keyboard is very similar to a typewriter's keyboard, you can use the additional keys on thecomputer's keyboard to perform specific computer-related tasks. P a g e 9 8

Keyboard descriptions Key Description The numeric keypad contains the keys found on a typical calculator. Use the numeric keypad to type numbers or perform mathematical calculations, such as addition and subtraction. Numbers appear on the front bevelededge of the numeric keys. Press the Num Lock key...

Windows key combinations Key combination Function +F1 Displays the VAIO Help and Support Center window. +Tab Switches the selected button on the taskbar. +D Displays the desktop. +E Displays the My Computer window. +F Displays the Search Results window, where you can find a file or folder. This is t...

Indicator lights Indicator Function Power Turns on when the power to the computer is on, blinks in Standby mode, and turns off when the computer is in Hibernate mode or off. Battery Turns on when the computer is using battery power, blinks when the battery is running out of power, double-blinks when...

Fn key combinations Key combination Function Fn+F3 Toggles the built-in speakers off and on. Fn+F4 Adjusts the built-in speaker volume. An on-screen display appears notifying you when a change occurs. To increase volume, press the Fn + F4 keys and then press the or key. To decrease volume, press the...

Connecting External Mice and Keyboards Your computer is compatible with many popular mice and keyboards. To function properly, the device you connect must becompatible with the Microsoft ® Windows ® operating system installed on your computer. Page 104

Connecting a mouse or keyboard If you connect the mouse or keyboard when the computer is on, you may need to restart the computer for it to recognizethe device. To connect a USB mouse or keyboard to your computer 1. Plug the USB cable into the USB port . See "Locating Controls and Ports" in ...

Disconnecting a mouse or keyboard You can disconnect a USB or PS/2 mouse or keyboard when the computer is on or off. Disconnecting the mouse or keyboardwhen the computer is in a power saving mode (Standby or Hibernate) may cause the computer to malfunction. To disconnect a mouse or keyboard  Unplug...

Memory Upgrades Before you upgrade your computer's memory, make sure you read the safety information in Precautions and Procedures. For the type of module and amount of memory installed on your computer, see the Welcome page to view the VAIO ® Computer Specifications. Page 107

Precautions and Procedures Sony recommends that memory upgrades be performed by an authorized Sony Service Center. To find the nearest center or agent, go to: http://www.sony.com/pcsupport . The procedures described below assume familiarity with the general terminology associated with personal compu...

Removing and Installing Memory Modules Make sure you read the safety information in Precautions and Procedures before you remove or install a memory module. When installing a memory module, do not open the module package until you are ready to install it. The package protectsthe module from Electros...

Confirming Added Memory Capacity After you've installed a new memory module, make sure the operating system recognizes it. To check your system's memory 1. Turn on the computer. 2. Click Start on the Windows ® taskbar, point to All Programs , and then point to Sony Notebook Setup . 3. Select Sony No...

Floppy Disk Drives Using a Floppy Disk Drive You can connect a floppy disk drive to your computer. The floppy disk drive enables you to read or write data to a floppydisk. Page 112

Connecting a floppy disk drive You can connect a floppy disk drive when your computer is on or off. Connecting the drive when the computer is in a powersaving mode (Standby or Hibernate) may cause the computer to malfunction. To connect a USB floppy disk drive 1. Close any active programs to prevent...

Inserting and removing floppy disks To write data to a disk, use one that is not write-protected or disable the write-protect feature. The floppy disk drive cannotwrite data to a disk if it is inserted into the drive improperly. To insert a floppy disk 1. Hold the floppy disk with the label facing u...

Protecting floppy disks  Do not open the shutter manually or touch the surface of the floppy disk.  Keep floppy disks away from magnets, direct sunlight, and heat sources. Page 116

Disconnecting a floppy disk drive You can disconnect a USB floppy disk drive when the computer is on or off by simply disconnecting the USB cable from thecomputer. Disconnecting the drive when the computer is in a power saving mode (Standby or Hibernate) may cause thecomputer to malfunction. Page 11...

Storing a floppy disk drive Fold the floppy disk drive cable and connector into the side compartment on the floppy disk drive. Storing a Floppy Disk Driv e P a g e 1 1 8

Troubleshooting Computer What do I do if my computer won't start?  Make sure the computer is securely plugged into a power source and turned on. Make sure the power indicatorshows the power is on.  Make sure the battery is inserted properly and charged.  Make sure the floppy disk drive (if applic...

What do I do if a BIOS error appears when my computer starts? If the message "Press <F1> to resume, <F2> to setup" appears at the bottom of the screen, follow these steps: 1. Press the F2 key . The BIOS Setup menu appears. 2. Set the date (month/day/year). Press Enter . 3. Press ...

Why won't my computer enter Standby or Hibernate mode? Your computer may become unstable if the operating mode is changed before the computer completely enters Standby orHibernate. To restore the computer to normal operating stability: 1. Close all open programs. 2. Restart the computer. Follow thes...

Why is the sound of my computer's fan so loud? The computer's fan may be running at a high speed to cool the CPU. By lowering the CPU speed, you also lower the speedand noise level of the computer's fan. If your computer comes with the PowerPanel utility 1 , use it to lower the CPU speed. If your co...

Why don't my changes appear on the computer screen (LCD)? You may need to refresh the computer screen. Press and hold the Windows key , and press D twice. Page 128

Battery How do I know when the battery is charged? To determine the remaining battery charge, see Locating battery information. Page 129

When is the computer using AC power? When the computer is directly connected to the AC adapter, it uses AC power, even if a battery is installed. Page 131

When should I recharge the battery?  When the battery level falls below 10 percent.  When both the battery and power indicators blink.  When you have not used the battery for a long time. Page 132

When should I replace the battery? If the battery power is still low after charging it, the battery may be reaching the end of its life and should be replaced. Page 133

Should I be concerned that the installed battery is warm? No, it is normal for the battery to be warm when it is powering the computer. Page 134

Can my computer enter Hibernate mode while using battery power? Your computer can enter Hibernate mode while using battery power, but some software programs and peripheral devicesprevent the system from entering Hibernate mode. If you are using a program that prevents the system from enteringHiberna...

Why doesn't my computer enter Hibernate mode? You may first need to enable Hibernate mode. Follow these steps: 1. Click Start on the Windows ® taskbar, and click Control Panel . 2. Click Performance and Maintenance , and click Power Options . The Power Options Properties window appears. 3. Select th...

Audio/Video Why can't I use the DV recorder? You may not be able to use the DV recorder, and the message DV equipment seems to be disconnected or turned off may appear because the i.LINK 1 cable is not securely plugged into the ports on the computer or camera. Unplug the connectors, and plug them in...

Internet Why doesn't my modem work?  Make sure the telephone cable is securely plugged into the Modem jack on the computer and the wall jack.  Make sure the telephone cable is working. Plug the cable into an ordinary telephone and listen for a dial tone.  Make sure the telephone number the progra...

Why is my modem connection slow? Your computer is equipped with a V.90 compatible modem. Many factors may influence modem connection speed, includingtelephone line noise or compatibility with telephone equipment, such as fax machines or other modems. If you think yourmodem is not connecting properly...

Networking Why can't my computer connect to a wireless LAN access point?  Connection availability is affected by distance and obstructions. You may need to move your computer away fromobstructions or closer to any access point you may be using.  Make sure the Wireless LAN switch on the computer on...

Why is the data transfer speed slow?  The wireless LAN data transfer speed is affected by distance and obstructions between devices and access points.Other factors include device configurations, radio conditions, and software compatibility. To maximize the datatransfer speed, move your computer awa...

How do I avoid data transfer interruptions?  When your computer is connected to an access point, data transfer interruptions may occur when using large filesor if the computer is in close proximity to microwaves and cordless telephones.  Move the computer closer to the access point.  Make sure th...

Can I connect to an IEEE 802.11a device? Computers with built-in wireless LAN support the IEEE 802.11b standard only. Devices connecting to a wireless LAN usingthe IEEE 802.11a standard cannot connect to devices using the IEEE 802.11b standard. Page 148

Microphone Why doesn't my microphone work? If you are using an external microphone, make sure the microphone is turned on and is properly plugged into the Microphone jack on the computer. Page 150

Mouse What do I do if the computer doesn't recognize the mouse?  Make sure the mouse is securely plugged into the port.  Restart the computer with the mouse connected to the computer. Page 152

What do I do if the pointer doesn't move when I use the mouse?  Make sure another mouse is not installed.  If you are playing a disc, press the Ctrl + Alt + Delete keys simultaneously to stop playback and restart the computer.  If you still cannot use the pointer, restart the computer. You can re...

Speakers Why won't my speakers work?  Make sure the speakers are properly connected and the volume is turned up loud enough to hear sound.  Your speakers may not be designed for computer use.  If the speakers have a mute button, set the button to off.  If the speakers have a volume control, make...

Why can't I hear sound from my speakers?  If the computer is using battery power, make sure the battery is properly inserted and is charged.  If you are using a program that has its own volume control, make sure the volume control is properly set. See thatprogram's help guide for more information....

Why do I hear noise distortion while listening to music with speakers or headphones? You may experience noise distortion while listening to music with speakers or headphones if the CPU control is set toAutomatic Profile Selection. If your computer is using battery power, use the preinstalled PowerPa...

Touchpad What do I do if the touch pad does not work?  Try restarting your computer. Follow these steps: 1. Press the Windows key . 2. Press U . The Turn off computer window opens. 3. Press R to restart the computer.  If the computer does not restart, 1. Press the Ctrl + Alt + Delete keys simultan...

CDs and DVDs How do I maintain CDs and DVDs?  Avoid touching the surface of the disc with your fingers. Fingerprints and dust on the surface of the disc may causereading errors.  Try using canned compressed air to clean dusty discs.  Do not clean the disc with solvents (such as benzine, thinner, ...

Why does my computer freeze when I try to read a disc?  The disc your computer is trying to read may be dirty or damaged. Follow these steps: 1. Restart the computer by clicking Start , Turn Off Computer , and Restart . 2. Eject the disc from the optical drive. 3. Examine the disc for dirt or damag...

What do I do if the drive tray won't open?  Make sure the computer is on.  Press the Eject button on the optical drive.  If the Eject button does not work, click Start on the Windows ® taskbar, and click My Computer . Right click the optical drive icon, and select Eject from the shortcut menu.  ...

What do I do if the optical drive isn't playing my CD or DVD properly?  Make sure the disc was inserted into the drive with the label facing up.  Make sure the necessary program(s) is installed according to the manufacturer's instructions.  If the CD or DVD is dirty or damaged, the computer will ...

Why can't I view the entire DVD video display on a TV screen? The display resolution may not be properly set. To adjust the display resolution, see Selecting a display for more information. It is recommended that you adjust the display resolution to 1024 x 768 or smaller, depending on the size ofthe...

How do I adjust the image on the TV screen? Use the controls on your external display to adjust the image. See the help guide that accompanied your display for moreinformation. Page 169

How do I change the video resolution on the TV screen? The video may not appear on the entire TV screen if your computer resolution is set larger than 1024 x 768. Adjust thevideo resolution to 1024 x 768 or smaller. If you are using the A/V Out jack, plug the audio-video (AV) cable into the computer...

Memory Stick Why can't I open my image files? You may need to reformat your Memory Stick media. Formatting Memory Stick media erases all data, including music data, previously saved to it. Before you reformat Memory Stick media, back up important data and confirm that the media does not contain file...

Why can't I save music files onto my Memory Stick media?  Only MagicGate Memory Stick media can be used with copyright protected data, such as music.  Copyright protected music cannot be checked out to any Memory Stick media other than MG Memory Stick media.  Using recorded music requires permiss...

How do I prevent damage to the Memory Stick media?  Do not use the media in locations that are subject to static electricity or electrical noise.  Do not touch the media connector with your finger or metallic objects.  Do not attach labels other than the supplied label to a media.  Do not bend, ...

How do I extend the life of the Memory Stick media?  Use the supplied storage case. See the instructions that came with your media for more information on its use.  Do not use or store the media in a location that is subject to:  Extremely high temperatures, such as in a car parked in the sun  D...

PC Cards Why doesn't my PC Card work?  Make sure the PC Card is inserted properly. See Inserting PC Cards for more information.  Make sure the PC Card is compatible with the Microsoft ® Windows ® operating system installed on your computer.  See the instructions that accompanied your PC Card. You...

Why doesn't my computer recognize attached devices? For some PC Cards, if you alternate between normal power operation and the Standby or Hibernate modes while the cardis inserted into the PC Card slot, the computer may not recognize the PC Card or the connected device. Restart yourcomputer. Page 18...

Printing Why can't I print a document?  Make sure the printer is on, and the printer cable is securely connected to the ports on your printer and computer.  Make sure the printer is compatible with the Microsoft ® Windows ® operating system installed on your computer.  You may need to install the...

Floppies Why doesn't the Safely Remove Hardware icon appear on the taskbar when the drive is connected? The computer does not recognize the floppy disk drive. First, make sure the USB cable is properly connected to the USBport. If you need to secure the connection, wait a few moments for the compute...

Why is the drive unable to write data to a floppy disk? Make sure the floppy disk is properly inserted in the drive. See Inserting and removing floppy disks for instructions on how to insert the disk properly. If the disk is inserted properly and you are still unable to write data to it, the disk ma...