Sharp MX-M310 - Manual

6 ENVIRONMENTAL INFORMATION The products that meet the ENERGY STAR ® guidelines carry the logo shown above. The products without the logo may not meet the ENERGY STAR ® guidelines. USING THE MANUAL This machine has been designed to provide convenient copying features in a minimum amount of office sp...

7 CONVENTIONS USED IN THIS MANUAL Explanation of words and illustration • This operation manual refers to the Reversing Single Pass Feeder as the "RSPF". • The illustrations in this manual show the MX-M260/MX-M310 with the optional reversing single pass feeder (MX-RP10) and the optional job ...

8 MAIN FEATURES High-speed laser copying • First-copy time* is only 4.8 seconds (MX-M260) or 4.5 seconds (MX-M310).• Copying speed is 26 copies/min. (MX-M260) or 31 copies/min. (MX-M310). This is ideal for business use and provides a big boost to workplace productivity. * First-Copy time may vary de...

9 1 Chapter 1 BEFORE USING THE MACHINE This chapter contains basic information that should be read before using the machine. PART NAMES AND FUNCTIONS Exterior Reversing single pass feeder (RSPF) (optional) Place the original(s) that you wish to scan face uphere. (p.24) Document cover (optional) Plac...

10 BEFORE USING THE MACHINE Interior Bypass tray Regular paper and special paper (such as transparency film) can be fed from the bypass tray. (p.19) Bypass tray extension Pull out the bypass tray extension before placing paper in the bypass tray. (p.19) Toner cartridge lock release lever Use to unlo...

11 BEFORE USING THE MACHINE 1 OPERATION PANEL Touch panel The machine status, messages and touch keys are displayed on the panel. The display will show the status of printing, copying or network scanning according to the mode that is selected. For details see the next page. Mode select keys and indi...

12 BEFORE USING THE MACHINE TOUCH PANEL Using the touch panel [Example 1] Items on the touch panel are selected by touching the key associated with the item. A beep will sound to confirm that the item was selected and the key will be highlighted.* A double-beep is sounded when an invalid key is touc...

14 POWER ON AND OFF The power switch is located on the left side of the machine. POWER ON Turn the power switch to the "ON" position. • When the power switch is turned to the "ON" position, the message "WARMING UP. A COPYING JOB CAN BE SET NOW." will appear in the message dis...

15 BEFORE USING THE MACHINE 1 INITIAL SETTINGS The machine reverts to the initial settings when it is first turned on, when the [CLEAR ALL] key ( ) is pressed, or the preset "auto clear time" elapses after the last copy is made in any mode. When the machine reverts to the initial settings, a...

16 LOADING PAPER When a tray runs out of paper, a message appears in the touch panel. Load paper in the tray. PAPER The specifications for the types and sizes of paper that can be loaded in the paper trays are shown below.For best results, use only SHARP recommended paper. * 1 A5 (5-1/2" x 8-1/2...

17 BEFORE USING THE MACHINE 1 Special papers Follow these guidelines when using special papers. Envelopes Do not use the following envelopes (Misfeeds will occur.).• Envelopes with metal tabs, clasps, strings, holes, or windows. • Envelopes with rough fibers, carbon paper, or glossy surfaces. • Enve...

18 BEFORE USING THE MACHINE LOADING PAPER Make sure that the machine is not copying, printing, or printing a received fax, and then follow these steps to load paper. Loading the paper in the paper tray 1 Pull out the paper tray until it stops. If you are loading the same size of paper as was loaded ...

19 BEFORE USING THE MACHINE 1 Loading paper in the bypass tray 1 Unfold the bypass tray. To enable correct detection of the paper size, be sure to pull out the bypass tray extension. 2 Set the paper guides to the copy paper width. 3 Insert the copy paper (print side down) all the way into the bypass...

21 BEFORE USING THE MACHINE 1 Setting the paper type in the bypass tray Use either of the following two methods to set the bypass tray's paper type setting. From the [SYSTEM SETTINGS] key 1 Load paper in the bypass tray as explained in "Loading paper in the bypass tray" (p.19). 2 Press the [...

22 2 Chapter 2 COPY FUNCTIONS This chapter explains basic copying functions such as normal copying, reduction or enlargement, and exposure adjustment. MAIN SCREEN OF COPY MODE The main screen of copy mode shows messages, keys, and settings that are used for copying. Touch a key to make a selection. ...

23 2 NORMAL COPYING COPYING FROM THE DOCUMENT GLASS 1 Open the document cover/RSPF and place the original face down on the document glass. [How to place the original] Align the corner or the original with the tip of the arrow ( ) at the left rear corner of the glass as shown in the illustration. 2 C...

24 COPY FUNCTIONS COPYING FROM THE RSPF 1 Make sure that an original has not been left on the document glass and then close the RSPF. If an original remains on the document glass after a copy was made, "REMOVE THE ORIGINAL FROM THE DOCUMENT GLASS." will appear in the touch panel. 2 Adjust th...

25 COPY FUNCTIONS 2 POINTS TO NOTE WHEN MAKING COPIES Document glass and RSPF • Paper in a different orientation from the original can be selected if the auto paper select or auto image function has been selected. In this case, the image of the original will be rotated. • When copying a book or an o...

26 COPY FUNCTIONS Copying originals of mixed length (Mixed feeding) When using the RSPF, originals of mixed length can be fed together as long as the width of the originals is the same.To copy originals of mixed length, follow these steps: 1 Touch the [SPECIAL MODES] key. 2 Touch the key and then th...

27 COPY FUNCTIONS 2 BYPASS FEED (special paper) The bypass tray must be used to feed special papers such as transparency film and labels. The bypass tray can also be used to feed standard copy paper. 1 Place the original(s). (p.23, p.24) 2 Insert the paper (print face down) all the way into the bypa...

28 AUTOMATIC TWO-SIDED COPYING Two originals can be automatically copied onto both sides of a single sheet of paper. When the RSPF is used, two-sided copies of two-sided originals can easily be made. USING THE DOCUMENT GLASS 1 Place the original on the document glass. (p.23) 2 Touch the [2-SIDED COP...

29 COPY FUNCTIONS 2 5 Make sure that a suitable paper size is automatically selected, or select another size using the [PAPER SELECT] key. 6 Select the number of copies and any other desired copy settings, and then press the [START] key ( ). The original for the front side is scanned. 7 Remove the f...

30 EXPOSURE ADJUSTMENT SELECTING THE ORIGINAL IMAGE TYPE AND MANUALLY ADJUSTING THE EXPOSURE [AUTO] is selected by default for automatic adjustment of the exposure according to the original. If you wish to specify the original image type or manually adjust the exposure, place the original in the RSP...

31 2 REDUCTION/ENLARGEMENT/ZOOM There are three ways to enlarge and reduce copies: ● Automatic ratio selection according to the paper size ........................... AUTOMATIC RATIO SELECTION (below) ● Specifying a ratio with the reduce key, enlarge key, or zoom key .................. MANUAL RATIO ...

32 COPY FUNCTIONS MANUAL RATIO SELECTION There are five (four) preset reduction ratios and five (four) preset enlargement ratios.In addition, the [ZOOM] keys ( , ) can be pressed to select the ratio in increments of 1%. 1 Place the original(s). (p.23, p.24) 2 Touch the [COPY RATIO] key. 3 Use the [M...

35 2 INTERRUPTING A COPY RUN A copy run can be temporarily interrupted to allow another copy job to be performed. When the other job is finished, the copy run will resume using the original copy settings. 1 Press the [INTERRUPT] key ( ) to interrupt the copy run. The [INTERRUPT] key ( ) blinks until...

36 3 Chapter 3 CONVENIENT COPY FUNCTIONS This chapter explains special finishing functions and other convenient functions. COPY FINISHING FUNCTIONS This section explains the sort, group, and offset functions, as well as the staple sort function which is used to staple output collated with the sort f...

38 CONVENIENT COPY FUNCTIONS STAPLE SORT (when the finisher (MX-FN13) is installed) This function collates the copies, staples each set, and delivers the sets to the offset tray. The staple sort function can only be used when a finisher is installed. ORIENTATION OF THE ORIGINAL AND STAPLING POSITION...

40 SPECIAL MODES When the [SPECIAL MODES] key in the main screen of copy mode is touched, the special modes screen will appear. This screen contains the following special function keys. [MARGIN SHIFT] key (p.42) Use this to shift the image on the copy paper to create binding margins. [ERASE] key (p....

42 CONVENIENT COPY FUNCTIONS MARGIN SHIFT COPY The margin shift function is used to automatically shift the text or image on the copy paper approximately 10 mm (1/2") in its initial setting. 1 Touch the [MARGIN SHIFT] key in the special modes screen. The margin shift setting screen will appear.T...

43 CONVENIENT COPY FUNCTIONS 3 ERASE COPY The erase function is used to erase the shadow lines on copies that are produced when copying thick originals or books. The erase modes that can be selected are shown below. The erase width is initially set to 10 mm (1/2"). EDGE ERASE Eliminates shadow l...

44 CONVENIENT COPY FUNCTIONS DUAL PAGE COPY The dual page copy function produces separate copies of two adjoining pages on the document glass. It is especially useful when copying books and other bound documents. [Example] Copying the right and left pages of a book 1 Touch the [DUAL PAGE COPY] key i...

45 CONVENIENT COPY FUNCTIONS 3 PAMPHLET COPY The pamphlet copy function is used to arrange copies in the proper order for centre-stapling and folding into a booklet. Two original pages are copied onto each side of the copy paper, such that a total of four pages are copied onto each sheet.This functi...

46 CONVENIENT COPY FUNCTIONS JOB BUILD MODE Use this function when you need to copy more originals than can be placed in the RSPF at once. (The maximum number of originals that can be placed in the RSPF at once is 100.) Example: Copying 130 sheets (A4 (8-1/2" x 11") size originals) 1 Touch t...

47 CONVENIENT COPY FUNCTIONS 3 MULTI SHOT COPY The multi shot copy function is used to copy two or four originals onto one sheet of copy paper in a specified order. Example: Copying four originals onto one sheet of paper (Page number: 4 in 1 ( ), layout: ( )) • When using the multi shot copy functio...

48 CONVENIENT COPY FUNCTIONS ORIGINAL SIZE If you wish to use the paper other than the automatically selected original size, original size setting is specified by the special modes. The mix feeding setting (p.26) is also selected here. 1 Touch the key and then touch the [ORIGINAL SIZE] key in the sp...

49 CONVENIENT COPY FUNCTIONS 3 COVER COPY Cover copy mode is used to add a cover to the front or back, or both the front and back, of a multipage document.To use cover copy mode, the RSPF must be used. Copying onto a cover Not copying onto a cover One-sided originals Back cover (no copying) Front co...

52 CONVENIENT COPY FUNCTIONS CARD SHOT The front and back of a card can be copied onto one sheet of paper.This function is convenient for making copies for certification purposes and helps save paper. • Copying is only possible on standard size paper.• The image cannot be rotated when using this fun...

54 4 Chapter 4 NETWORK SCANNER FUNCTION INTRODUCTION The network scanner expansion kit enables the machine to be used as a network scanner. * Memory can be added by installing a commercially available 128 MB or 256 MB memory module (144-pin SDRAM SODIMM). For more information, consult your dealer. •...

57 NETWORK SCANNER FUNCTION 4 ABOUT THE WEB PAGE When you access the Web page in the machine, the following page will appear in your browser.A menu frame appears on the left side of the page. When you click an item in the menu, a screen appears in the right frame that allows you to establish setting...

58 NETWORK SCANNER FUNCTION BASIC SETTINGS FOR NETWORK SCANNING Click "Network Scanning" in the menu frame, and then establish the required settings. These settings should only be established by the network administrator.For detailed explanations of the procedures for establishing settings, ...

59 NETWORK SCANNER FUNCTION 4 SMTP SERVER AND DNS SERVER SETTINGS SMTP is used to transmit e-mail that is sent using Scan to E-mail or Scan to FTP (Hyperlink). To use these transmission methods, your SMTP server settings must be configured. Configuring SMTP server settings 1 Click "Services"...

61 NETWORK SCANNER FUNCTION 4 PROGRAMMING CUSTOM INDEX NAMES Stored destinations appear as one-touch keys in the Address book screen of the touch panel (p.71). Each stored destination appears in the ABC (alphabetical) index, and can also be included in one of the six custom indexes (note that these ...

62 NETWORK SCANNER FUNCTION SETTING UP DESTINATION INFORMATION To store the name and address of a destination in a one-touch key, click "Destination" in the Web page menu frame. "Destination" can also be used to edit or clear stored destinations. (p.66)A total of 200 destinations can...

63 NETWORK SCANNER FUNCTION 4 Storing destinations for Scan to FTP 1 Click "Destination" in the menu frame. 2 Click "FTP". 3 Enter the destination information. For detailed explanations of the procedures for establishing settings, click "Help" in the menu frame. 4 When you ha...

64 NETWORK SCANNER FUNCTION Storing destinations for Scan to Desktop The destination for Scan to Desktop is stored by the Sharp Network Scanner Tool Setup Wizard when "Network Scanner Tool" is installed in your computer. For this reason, there is no need to store the Scan to Desktop destinat...

66 NETWORK SCANNER FUNCTION Editing and deleting programmed transmission destinations To edit or delete programmed destinations, click "Destination" in the menu frame of the Web page. 1 Click "Destination" in the menu frame of the Web page. 2 In the Destinations List, click the check...

67 NETWORK SCANNER FUNCTION 4 STORING THE SENDER INFORMATION (Scan to E-mail) Use this procedure to store the sender information (sender name and e-mail address) that appears when you send an image by Scan to E-mail. Up to 200 senders can be stored (only one sender can be selected for a transmission...

69 NETWORK SCANNER FUNCTION 4 RESTRICTING USE OF THE NETWORK SCANNER FUNCTION (USER AUTHENTICATION) Use of the network scanner function can be restricted by means of user passwords stored in an LDAP server. Settings required for user authentication To implement user authentication, the following set...

70 INITIAL SCREEN OF SCANNER MODE The condition setting screen of scanner mode is displayed by pressing the [SCAN] key (refer to the operation manual for copier) while the copy mode, print mode, fax mode, or job status screen appears in the touch panel.If user authentication is enabled, the initial ...

71 NETWORK SCANNER FUNCTION 4 Address book screen Touch the [ADDRESS BOOK] key in the condition setting screen (previous page) to display the screen shown below at right.Destinations stored using the Web page are grouped in indexes ( ) according to the letter entered in "Initial" for each de...

72 SENDING AN IMAGE BASIC TRANSMISSION METHOD 1 Make sure the machine is in scanner mode. When the [SCAN] key light is on, the machine is in scanner mode. If the light is not on, press the [SCAN] key.If user authentication is enabled, you must log in. (p.69) 2 Load the original. For detailed informa...

74 NETWORK SCANNER FUNCTION TRANSMISSION METHODS FOR SCAN TO E-MAIL The destination for a Scan to E-mail transmission can be selected from the address book or entered manually. You can also use an e-mail address stored on an LDAP server. It is possible to select multiple destinations for a Scan to E...

75 NETWORK SCANNER FUNCTION 4 Sending an image by selecting an e-mail address in an LDAP server To use an LDAP server, the LDAP server settings must be configured in the Web page. 1 Perform steps 1 through 6 of "BASIC TRANSMISSION METHOD". (p.72) 2 Touch the [ADDRESS BOOK] key. The address b...

78 SCANNING SETTINGS (ORIGINAL SIZE, QUALITY, RESOLUTION, FILE FORMAT, AND SEND SETTING) When sending an image, you can change the original scan size, quality, resolution, file format, and file name. MANUALLY SETTING THE SCANNING SIZE If you load an original that is not a standard size, or if you wi...

79 NETWORK SCANNER FUNCTION 4 SELECTING THE QUALITY You can adjust the quality manually to match the type of original. After loading the original in scanner mode, follow the steps below. The factory default settings are "TEXT/PHOTO" for the image quality, and "AUTO" for the density. ...

80 NETWORK SCANNER FUNCTION SELECTING THE RESOLUTION The resolution for scanning an original can be selected. Load the original in scanner mode and then follow the steps below. The factory default setting for the resolution is "300 dpi". Change the resolution 1 Touch the [RESOLUTION] key. 2 ...

81 NETWORK SCANNER FUNCTION 4 SELECTING THE FILE FORMAT You can select the format of the image file that will be created (file type, compression mode, and pages per file). The factory default settings are "TIFF" for the file type, "MMR (G4)" for the compression mode, and "ALL"...

82 NETWORK SCANNER FUNCTION CHANGING THE SEND SETTINGS The file name of the scanned image can be changed.When performing Scan to E-mail, the subject and sender can also be changed.If the send settings are not changed, these items are entered automatically using the information stored in the Web page...

85 4 PREPARATIONS FOR METADATA TRANSMISSION SETTINGS REQUIRED IN THE WEB PAGES All settings related to metadata are configured in the Web pages. (Administrator rights are required.)To configure metadata settings, click [Metadata Settings] in the Web page menu frame. Storing Metadata Sets Store the i...

86 TRANSMITTING METADATA Follow the steps below to select a metadata set, enter each item, and perform metadata transmission. 1 Touch the [DATA ENTRY] key. 2 Touch the key of the metadata that you wish to use. 3 Touch the [OK] key. 4 The keys of the items stored in the metadata set will appear. Touc...

88 NETWORK SCANNER FUNCTION METADATA FIELDS The following three types of metadata are included in the XML file that is transmitted. ● Data automatically generated by the machine: These data are always included in the XML file and are automatically stored on your computer. ● Previously defined fields...

89 4 CHECKING THE IP ADDRESS To check the IP address of the machine, print out the settings list from the operation panel of the machine. 1 Press the [SYSTEM SETTINGS] key. The system settings screen will appear. 2 Touch the [LIST PRINT] key. 3 Touch the [PRINTER TEST PAGE] key. 4 Touch the [PRINTER...

90 5 Chapter 5 SYSTEM SETTINGS (GENERAL) SYSTEM SETTINGS The system settings let you adjust certain features of the machine to better suit your needs.The system settings consist of settings that are used by general users, and settings that can only be configured by an administrator of the machine.Th...

91 SYSTEM SETTINGS (GENERAL) 4 4 4 4 5 GENERAL PROCEDURE FOR SYSTEM SETTINGS 1 Press the [SYSTEM SETTINGS] key. 2 Touch the key of the desired setting. The setting screen will appear. Each of the system settings is explained on the following pages.The [TRAY SETTINGS] key is selected in the following...

92 SYSTEM SETTINGS (GENERAL) SETTINGS Total count The total page count display shows the following counts: • The total count shows the combined output total of the copy, fax, and printer functions. • Total number of copies and printed pages• Number of pages fed through the RSPF• Number of two-sided ...

93 5 JOB PROGRAM MEMORY If you frequently use the same settings for copy jobs, you can store in the settings in a job program. Up to 10 job programs can be stored, and the programs are retained even when the power is turned off. By storing frequently used copy settings in a program, you can eliminat...

95 5 AUDITING MODE When auditing mode is enabled, a count is kept of the number of pages printed or copied by each account (maximum of 100 accounts). The counts can be viewed whenever necessary. COPYING WHEN AUDITING MODE IS ENABLED When auditing mode is enabled, the following account number entry s...

96 6 Chapter 6 SYSTEM SETTINGS (ADMINISTRATOR) PURPOSE OF THE ADMINISTRATOR SETTINGS The administrator settings in the system settings are used by the administrator of the machine to customize certain features of the machine to better meet the needs of users.This chapter explains administrator setti...

97 6 USING THE ADMINISTRATOR SETTINGS 1 Press the [SYSTEM SETTINGS] key. 2 Touch the [ADMINISTRATOR SETTINGS] key. 3 Use the numeric keys to enter the five-digit administrator password. Each time a digit is entered, the dash (-) that indicates the digit will change to an asterisk ( ). 4 Touch a key ...

98 SYSTEM SETTINGS (ADMINISTRATOR) KEYS USED IN ADMINISTRATOR SETTINGS Example: Auditing mode When a checkbox ( ) appears in front of a setting, a checkmark ( ) will appear when the checkbox is touched. This indicates that the setting is enabled. If a checkbox with a checkmark ( ) is touched, the ch...

99 6 ADMINISTRATOR SETTING LIST GENERAL PROGRAMS PROGRAMS FOR COPY MODE The administrator settings that can be accessed depend on the optional equipment that is installed. Note Program name Factory default settings Page ACCOUNT CONTROL AUDITING MODE Disabled 103 TOTAL PAGES PER ACCOUNT — 103 RESETTI...

101 SYSTEM SETTINGS (ADMINISTRATOR) 6 ADMINISTRATOR SETTING MENU The administrator settings are arranged in the following menu.Refer to this menu when enabling or disabling the settings that are explained beginning on page 103.* Some programs contain an additional level of settings (setting screen)....

103 6 GENERAL PROGRAMS This chapter explains administrator settings that are common to all functions of the multifunction system (copy function, fax function, printer function, and network scanner function). ACCOUNT CONTROL "ACCOUNT CONTROL" consists of the following programs. ● AUDITING MOD...

104 SYSTEM SETTINGS (ADMINISTRATOR) ACCOUNT NUMBER CONTROL This program is used to store, delete, and change account numbers for AUDITING MODE. A maximum of 100 account numbers can be stored. ● Storing a new account number To store a new account number, touch the [ENTER] key and then use the numeric...

105 SYSTEM SETTINGS (ADMINISTRATOR) 6 ENERGY SAVE "ENERGY SAVE" provides the following four programs to reduce your power costs. From an environmental perspective, this also helps conserve natural resources and reduce pollution. ● AUTO POWER SHUT-OFF ● AUTO POWER SHUT-OFF TIMER ● PREHEAT MOD...

106 SYSTEM SETTINGS (ADMINISTRATOR) OPERATION SETTINGS The "OPERATION SETTINGS" are related to basic operation of the machine and consist of the following programs: ● AUTO CLEAR SETTING ● MESSAGE TIME SETTING ● KEYS TOUCH SOUND ● TOUCH KEY OPERATION SETTING ● DISABLE INTERRUPT PRINT JOB ● ST...

107 SYSTEM SETTINGS (ADMINISTRATOR) 6 STREAM FEEDING MODE (When an RSPF is enabled) Use this program to enable stream feeding mode.When this mode is enabled and originals are scanned from the RSPF, an original can be added to the RSPF within 5 seconds after the previous original is fed, and be autom...

109 SYSTEM SETTINGS (ADMINISTRATOR) 6 CHANGE ADMINISTRATOR PASSWORD This program is used to change the administrator password that must be entered to configure the administrator settings. When the machine is first used, the administrator of the machine should change the administrator password that w...

110 PROGRAMS FOR COPY MODE This chapter explains the administrator settings that are used for copy mode. COPY SETTINGS "COPY SETTINGS" consists of the following programs: ● INITIAL STATUS SETTINGS ● ROTATION COPY SETTING ● EXPOSURE ADJUSTMENT ● AUTO PAPER SELECTION SETTING ● SETTING A MAXIMU...

111 6 PROGRAMS FOR PRINT MODE This chapter explains administrator settings that are used for the printer function. These programs can only be configured on models that have the printer function. PRINT SETTINGS DEFAULT SETTINGS These programs allow you to change certain default settings for the print...

112 SYSTEM SETTINGS (ADMINISTRATOR) INTERFACE SETTINGS The "INTERFACE SETTINGS" are used to monitor and set limits for the data that is sent to the machine’s USB port or network port. The settings consist of the following programs: ● HEXADECIMAL DUMP MODE ● I/O TIMEOUT ● USB PORT EMULATION S...

113 SYSTEM SETTINGS (ADMINISTRATOR) 6 PORT SWITCHING METHOD (When the PRINTER EXPANSION KIT is installed) This program is used to set the method for switching printer ports.The machine can use the following three printer ports: • USB port• Network port The factory default setting is "SWITCH AT E...

114 SYSTEM SETTINGS (ADMINISTRATOR) ENABLE EtherTalk This program must be enabled to use the machine on a network that uses EtherTalk protocol.This program is initially enabled (factory default setting). ENABLE NetBEUI This program must be enabled to use the machine on a network that uses NetBEUI pr...

115 6 PROGRAMS FOR NETWORK SCANNER MODE This chapter explains administrator settings that are used for the network scanner function. These programs can only be configured on models that have the network scanner function. SCANNER SETTINGS The "SCANNER SETTINGS" consist of the following progra...

116 7 Chapter 7 TROUBLESHOOTING AND MAINTENANCE This chapter describes troubleshooting and maintenance such as misfeed removal, replacing the toner cartridge and cleaning the machine. DISPLAY MESSAGES.......................................................................................................

117 5 DISPLAY MESSAGES If one of the following messages appears in the display, take prompt action as instructed by the message. Message Cause and solution Page ENTER YOUR ACCOUNT NUMBER. Auditing mode is enabled. Enter your account number. 58 A MISFEED HAS OCCURRED. Remove the misfeed as explained ...

119 5 TROUBLESHOOTING If you experience difficulty using the machine, check the following troubleshooting guide before calling for service. Many problems can be easily resolved by the user. If you are unable to solve the problem using the troubleshooting guide, turn off the power switch, unplug the ...

121 TROUBLESHOOTING AND MAINTENANCE 5 Paper feeding problems Problem Cause and solution Page When using paper fed from the bypass tray, the copied image is skewed. The number of sheets placed on the bypass tray exceeds the maximum number. → Do not place more than the maximum number of sheets. 16 The...

122 TROUBLESHOOTING AND MAINTENANCE Image quality problems Problem Cause and solution Page Copies are too dark or too light. The image of the original is too light or too dark. → Select the correct original image type in the exposure setting and adjust the copying exposure. 30 The copying exposure i...

125 TROUBLESHOOTING AND MAINTENANCE 5 DISPLAY MESSAGES If one of the following messages appears in the display, promptly take action as instructed by the message. Error codes If a transmission error occurs when you send a scanned image, a message informing you of the error and an error code will app...

126 TROUBLESHOOTING AND MAINTENANCE IF YOUR E-MAIL IS RETURNED If a Scan to E-mail is not successfully transmitted, an e-mail informing you of this fact is sent to the sender selected at the time of transmission. If this happens, read the e-mail and determine the cause of the error, and then repeat ...

127 5 MISFEED REMOVAL When a misfeed occurs during copying, the message "MISFEED HAS OCCURRED." will appear in the touch panel and printing will stop. ● If the misfed paper tears during removal, remove the torn pieces. Take care not to touch the photoconductive drum while removing the pieces...

128 TROUBLESHOOTING AND MAINTENANCE MISFEED IN THE RSPF 1 Remove the misfed original. Check sections A, B, and C in the illustration at left and remove the misfed original. Section A Open the document feeder cover and carefully remove the misfed original from the document feeder tray.Close the docum...

129 TROUBLESHOOTING AND MAINTENANCE 5 MISFEED IN THE BYPASS TRAY 1 Carefully pull the misfed paper out. 2 Open and close the side cover. Make sure that the misfeed message is cleared.The message can also be cleared by opening and closing the front cover.If the message is not cleared, see "A. Mis...

130 TROUBLESHOOTING AND MAINTENANCE 4 Close the front cover and side cover. Make sure that the misfeed message is cleared. B: Misfeed in the fusing area 1 Open the bypass tray and the side cover. 2 Press and pull it open gently on both sides of the front cover. 3 Turn the roller rotating knob in the...

131 TROUBLESHOOTING AND MAINTENANCE 5 MISFEED IN THE CENTRE TRAY Remove the paper by pulling it into the centre tray. MISFEED IN THE UPPER PAPER TRAY Make sure that there is no misfed paper in the machine before pulling the tray out. (p.129) 1 Lift and pull out the upper paper tray and then remove t...

132 TROUBLESHOOTING AND MAINTENANCE MISFEED IN THE LOWER PAPER TRAY ● Make sure that there is no misfed paper in the machine before pulling the tray out. (p.129) ● Use the following procedure to remove misfeeds that occur in the 500-sheet paper feed unit or 2 x 500-sheet paper feed unit. 1 Open the ...

133 TROUBLESHOOTING AND MAINTENANCE 5 MISFEED IN THE UPPER EXIT AREA(when a job separator tray kit or finisher (MX-FN13) is installed) If a job separator tray kit or a finisher is installed, a misfeed may occur in the upper exit area. 1 Open the upper right side cover. 2 Gently pull the misfed paper...

134 REPLACING THE TONER CARTRIDGE To check how much toner remains in the toner cartridge (p.137), hold down the [COPY] key. The amount of toner remaining will appear in the display. When less than 25% of the toner remains, obtain a new toner cartridge as soon as possible. When "READY TO COPY. (P...

135 5 STAPLE CARTRIDGE REPLACEMENT (when the finisher (MX-FN13) is installed) When the staple cartridge runs out of staples, a message will appear in the operation panel. Follow the procedure below to replace the staple cartridge. Replacing the staple cartridge 1 Open the cover. 2 While pressing the...

136 TROUBLESHOOTING AND MAINTENANCE Removing staple jams Follow the steps below to remove a staple jam. 1 Open the cover. 2 While pressing the lever over to the left, slide the finisher to the left until it stops. Gently slide the finisher until it stops. 3 Lower the staple case release lever and re...

137 5 CHECKING THE TONER QUANTITY AND TOTAL COUNT The approximate quantity of toner remaining and the total count can be displayed as explained below. ● The total count shows the combined output total of the copy, fax, and printer functions. Checking the total count and toner quantity Hold down the ...

138 TROUBLESHOOTING AND MAINTENANCE Cleaning the scanning glass for RSPF (only when an RSPF is installed) If white or black lines appear in copies made with using the RSPF, use the provided glass cleaner to clean the scanning glass for RSPF. 1 Open the RSPF and take out the glass cleaner. 2 Clean th...

139 8 Chapter 8 PERIPHERAL DEVICES AND SUPPLIES Optional equipments and supplies are explained in this chapter. To purchase optional equipment and supplies contact your authorised service representative. PERIPHERAL DEVICES * 1 Requires installation of the NETWORK SCANNER EXPANSION KIT (MX-NSX1). * 2...

140 PERIPHERAL DEVICES AND SUPPLIES FINISHER (MX-FN13) The finisher is equipped with the offset function, which offsets each set of output from the previous set.In addition, each set of sorted output can be stapled. Part names The following parts can be accessed when the finisher is open. (1) Offset...

142 PERIPHERAL DEVICES AND SUPPLIES REVERSING SINGLE PASS FEEDER The reversing single pass feeder (RSPF) can automatically feed multi-page documents.If the RSPF is installed, two-sided originals can be copied automatically without having to manually turn them over. Part names Specifications * When p...

143 9 Chapter 9 APPENDIX SPECIFICATIONS Model MX-M260 MX-M310 Type Digital Multifunction System, Desktop Photoconductive type OPC drum Document glass type Fixed Copy system Dry, electrostatic transfer Originals Sheets, bound documents Originals size Max. A3 (11" x 17") Copy size Max. A3 (11&...

145 7 SPECIFICATIONS FOR NETWORK SCANNER * Multiple e-mail addresses (up to 100) can be stored as a group. Note that this may reduce the maximum number of destinations (normally 200) that can be stored. Scanning margins When scanning an original, the area indicated in the following diagram cannot be...

146 INDEX Symbols [#/P] key .......................................................11, 93, 94 2 - 8 2 x 500-sheet paper feed unit ................132, 139, 141256MB expansion memory board ..........................139[2-SIDED COPY] key ...................................22, 28, 29500-sheet paper fee...

Trademark acknowledgments The following trademarks and registered trademarks are used in conjunction with the machine and its peripheral devices and accessories.• Microsoft ® , Windows ® , Windows ® 98, Windows ® Me, Windows NT ® 4.0, Windows ® 2000, Windows ® XP, Windows Server ® 2003, Windows Vist...

154 TO THE ADMINISTRATOR OF THE MACHINE (Separate this page from the manual and keep it in a safe place.) Factory default passwords When accessing the system settings, the administrator password is required to log in with administrator rights. The system settings can be configured in the Web pages a...

Attention: Your product is marked with this symbol. It means that used electrical and electronic products should not be mixed with general household waste. There is a separate collection system for these products. A. Information on Disposal for Users (private households) 1. In the European Union Att...

Connectors Caution: This connector is only intended for service purposes.Any connection to this terminal may cause malfunctions of the copy machine. Instruction for service technician: The cable length for the service terminal has to be less than 3 m (10 feet). RSPF connector Finisher connector USB ...