SATO 10e - Manual

SATO 10e

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Table of Contents:

  • Page 3 – TABLE OF CONTENTS; INTRODUCTION
  • Page 7 – SATO M10e Service Manual; PROVIDES INFORMATION THAT, IF UNHEEDED, MAY
  • Page 8 – GENERAL DESCRIPTION; Printer Programming Reference; THEORY OF OPERATION
  • Page 9 – Correct signals initiates print head activity.
  • Page 10 – SWITCHES AND INDICATORS; SWITCHES
  • Page 12 – CONNECTION PORTS
  • Page 13 – TECHNICAL DATA; PHYSICAL CHARACTERISTICS
  • Page 14 – CHARACTER FONT CAPABILITIES
  • Page 17 – INTERFACE SPECIFICATIONS; INTERFACE TYPES; flow control protocols. See these sections for more details.
  • Page 18 – DTR; IEEE1284 PARALLEL INTERFACE
  • Page 19 – Signals required for ieee 1284 mode.
  • Page 20 – RS232 SERIAL INTERFACE; SPECIFICATIONS
  • Page 21 – operates in a manner similar to
  • Page 22 – flow control are constructed in the same way; LOCAL AREA NETWORK (LAN) OPTIONAL INTERFACE
  • Page 23 – BI-DIRECTIONAL COMMUNICATIONS; STREAM IDENTIFICATION
  • Page 24 – hexadecimal) is returned if there are no errors and a NAK
  • Page 25 – ACCESSORIES INSTALLATION; LABEL CUTTER INSTALLATION
  • Page 27 – 1 Configure the printer for cutter accessory operation.; PCMCIA MEMORY EXPANSION; IF USING A TOOL TO REMOVE THE EEPROM CHIP, ENSURE
  • Page 28 – When the printer emits an audible beep, release the LINE key.; LCD DISPLAY: ADVANCED MODE
  • Page 29 – INTERFACE MODULE UPGRADE
  • Page 31 – PRINTER CONFIGURATION; DIP SWITCH PANELS; Sets the printer to receive either 7 or 8 data bits for each byte; SETTING; ON
  • Page 33 – PRINTER SET UP; Selects between direct thermal printing on thermally sensitive
  • Page 36 – When Back-Feed is enabled, the printer will position the last; External Signal Interface:; Allows an external device to initiate a label print for
  • Page 37 – Allows the applicator to reprint the current label in; DEFAULT SETTINGS
  • Page 38 – POTENTIOMETER ADJUSTMENTS; Press the FEED key to cease printing when complete.; SOFTWARE DEFAULT SETTINGS
  • Page 39 – Repeat steps 4 and 5 until a label is fully released from the liner.; LCD PANEL CONFIGURATION
  • Page 41 – ADVANCED MODE; Displays the firmware during the initialization.
  • Page 42 – SET CALENDAR; Day - Press the LINE key to increase and the FEED key to decrease the; LCD DISPLAY
  • Page 43 – TRUETYPEFONTCOPY
  • Page 44 – COMPLETED
  • Page 46 – Note: Formatting the Memory will destroy any stored data.; SERVICE MODE
  • Page 47 – GAP
  • Page 50 – COUNTERS MODE; meters) stored in the counter will be displayed. The maximum is 8.
  • Page 51 – TEST PRINT SIZE; Note: This screen will not be displayed for the Memory Test Label.; INITIALIZING; DEFAULT SETTING
  • Page 53 – USER DOWNLOAD
  • Page 54 – HEX DUMP MODE; ONLINE; and power the printer off and then back on.
  • Page 55 – TROUBLESHOOTING; ERROR SIGNALS; ERROR LED
  • Page 56 – TROUBLESHOOTING TABLE
  • Page 59 – RS232 SERIAL INTERFACE TROUBLESHOOTING; While checking the hex dump printout, look for OD; UNIVERSAL SERIAL BUS (USB) INTERFACE TROUBLESHOOTING; NEVER CONNECT OR DISCONNECT INTERFACE CABLES
  • Page 60 – PARALLEL INTERFACE TROUBLESHOOTING
  • Page 61 – LAN ETHERNET INTERFACE TROUBLESHOOTING; If the printer does not come up ready; : Ensure the printer is powered on, all cables are; If the printer comes up ready but will not print:; There is a problem with the interface
  • Page 62 – TCP/IP TROUBLESHOOTING; printer
  • Page 63 – NETWARE TROUBLESHOOTING
  • Page 64 – Ensure the NetWare user limits have not been exceeded.; WINDOWS NT/LAN SERVER TROUBLESHOOTING; ipaddress
  • Page 65 – Restart the system and add the HP JetAdmin service.; DIAGNOSTIC LABEL PRINTING; Power on the printer.
  • Page 66 – Place the printer in the off-line mode by pressing the LINE key.; TP TEST MODULE USAGE; NOTE: Refer to Figure 6-2 for the correct Test Module position.; DIAL
  • Page 67 – RIBBON SENSOR OPERATION VERIFICATION; Access the dip switches located on the Operator Panel.
  • Page 68 – 0 Press the ENTER key to select and advance to the next display.
  • Page 69 – REPLACEMENT PROCEDURES; PRINT HEAD REPLACEMENT
  • Page 70 – ROLLER BELT REPLACEMENT; Switch off the printer and disconnect the power supply cord.
  • Page 71 – Reattach right housing cover, restore power, and test cycle.; RIBBON BELT REPLACEMENT
  • Page 72 – PLATEN ROLLER REPLACEMENT
  • Page 73 – 0 Apply timing belt (1) onto its pulleys and adjust its tension.; NOTE: A properly nested platen roller will spin freely.
  • Page 74 – FEED ROLLER REPLACEMENT
  • Page 75 – MAIN CIRCUIT BOARD REPLACEMENT
  • Page 76 – 8 Test cycle, and reattach housing covers.; INTERFACE BOARD REPLACEMENT
  • Page 77 – RIBBON DRIVE BOARD REPLACEMENT; Figure 7-8a, Ribbon Drive Board Replacement
  • Page 78 – Figure 7-8b, Ribbon Drive Board Replacement
  • Page 79 – MEMORY CARD REPLACEMENT; aligned with their respective slots.
  • Page 80 – POWER SUPPLY REPLACEMENT
  • Page 81 – Ensure the power switches are in the on position.
  • Page 82 – POWER SUPPLY FUSE REPLACEMENT
  • Page 83 – CIRCUIT BOARD FUSE REPLACEMENT; Complete the Factory Reset procedure as provided in this manual.; NOTE: Section 9 contains the Factory Reset procedures.
  • Page 84 – DRIVE MOTOR REPLACEMENT; Switch off the printer and disconnect the power supply cord.
  • Page 85 – RIBBON MOTOR REPLACEMENT
  • Page 87 – AUTO-LOAD SENSOR REPLACEMENT
  • Page 88 – LABEL-OUT SENSOR REPLACEMENT
  • Page 89 – Figure 7-16, Label Gap Sensor Replacement
  • Page 91 – 4 Install media and test cycle to ensure a proper function.; RIBBON SENSOR REPLACEMENT
  • Page 92 – CUTTER REPLACEMENT
  • Page 94 – CUTTER SENSOR REPLACEMENT; THE WIRING HARNESS WITH THE GREY AND BLUE
  • Page 95 – Restore power and test cycle to ensure proper function.; EEPROM CHIP REPLACEMENT
  • Page 97 – ADJUSTMENT PROCEDURES; PRINT HEAD POSITION; Figure 8-1, Print Head Position Adjustment
  • Page 98 – When properly positioned, retighten the set screws.; PRINT HEAD ALIGNMENT; Figure 8-2, Print Head Alignment Adjustment
  • Page 99 – RIBBON WRINKLE ADJUSTMENTS; Load printer with media and ribbon stock as necessary.; NOTE: Allow a couple of labels to print for each adjustment.
  • Page 100 – 0 Retighten set screw (6) while holding ribbon guide in place.
  • Page 101 – ROLLER BELT ADJUSTMENT; Switch off power and disconnect power supply cord.
  • Page 102 – RIBBON BELT ADJUSTMENT
  • Page 103 – PAPER GUIDE ADJUSTMENT
  • Page 104 – PITCH SENSOR ADJUSTMENT; Turn the dial of the PITCH (VR3) potentiometer midway of the scale.; VR9 POTENTIOMETER ADJUSTMENT WILL AFFECT ALL
  • Page 105 – 2 Turn the dial of the VR9 potentiometer (3) midway of the scale.; LCD DISPLAY: FACTORY MODE
  • Page 106 – 8 Confirm that NONE is displayed and press ENTER.; EYE-MARK SENSOR ADJUSTMENT; NOTE: Repeat the above steps should NONE not be displayed.
  • Page 108 – LABEL GAP SENSOR ADJUSTMENT
  • Page 109 – AUTO LOAD SENSOR ADJUSTMENT
  • Page 111 – PAPER END SENSOR ADJUSTMENT
  • Page 112 – OFFSET LABEL STOP POSITION ADJUSTMENT; Turn the OFFSET (VR2) potentiometer dial midway of the scale.
  • Page 113 – LCD DISPLAY ADJUSTMENT
  • Page 115 – FACTORY RESETS; FACTORY SETTINGS / TEST PRINT; Release the LINE and FEED keys upon hearing a beep.
  • Page 116 – Verify that the counters on the test print have reset to 0.0 km.; CLEAR HEAD COUNTERS; Place the DSW2-4 in the Off position
  • Page 117 – CLEAR CUTTER COUNTER; Press the ENTER key to advance to the next display.
  • Page 118 – CLEAR EEPROM; Use the CURSOR keys to advance to the next display.
  • Page 121 – DIAGRAMS & SCHEMATICS; HOUSING COVER REMOVAL & INSTALLATION
  • Page 122 – MEDIA & RIBBON LOADING
  • Page 123 – BLOCK DIAGRAM
  • Page 124 – PRINTING OPERATIONAL SEQUENCE; Figure 10-4, Printing Operational Sequence; Printer
  • Page 125 – ACCESSORIES & SENSORS LOCATION; Platen Roller; Print Head; Cutter Assembly; PRINTER TOP VIEW
  • Page 126 – PRINT REFERENCE POSITION; PAPER FEED DIRECTION
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PN 9001113A

M10e

Thermal Transfer Printer

SERVICE

MANUAL

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Summary

Page 3 - TABLE OF CONTENTS; INTRODUCTION

PN 9001113A TABLE OF CONTENTS INTRODUCTION General Description 1-2 Theory Of Operation 1-2 Switches And Indicators 1-4 Connection Ports 1-6 TECHNICAL DATA Physical Characteristics 2-1 Power 2-1 Enviromental 2-1 Print 2-1 Media 2-1 Ribbon 2-2 Sensing 2-2 Interface Modules 2-2 Processing 2-2 Character...

Page 7 - SATO M10e Service Manual; PROVIDES INFORMATION THAT, IF UNHEEDED, MAY

SATO M10e Service Manual PN: 9001113A Page 1-1 1 INTRODUCTION This manual is laid out consistent with the product discussed and provides all of the informationrequired for general printer configuration, troubleshooting, and maintenance. For specializedprogramming, refer to the Programming Manual loc...

Page 8 - GENERAL DESCRIPTION; Printer Programming Reference; THEORY OF OPERATION

Section 1: Introduction SATO M10e Service Manual PN: 9001113A Page 1-2 GENERAL DESCRIPTION The M-10e printer is a wide carriage thermal printer designed specifically to address the need forlarge high resolution labels. It can print labels as large as 10.5 inches wide x 16.5 inches highwith a resolut...

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