Samsung WD16J9845KG - User Manual

Safety information English 5 These warning signs are here to prevent injury to yourself and others. Please follow them explicitly.Please follow them explicitly.After reading this manual, store it in a safe place for future reference. Read all instructions before using the appliance. As with any equi...

Safety information Safety information English 6 4. If the supply cord is damaged, it must be replaced by the manufacturer, its service agent or similarly qualified persons in order to avoid a hazard. 5. The new hose-sets supplied with the appliance are to be used and that old hose-sets should not be...

Safety information Safety information English 8 To minimize the risk of fire in a tumble dryer, the following should b observed CAUTION Items that have been spotted or soaked with vegetable or cooking oil constitute a fire hazard and should not be placed in a tumble dryer. Oil-affected items can ign...

Safety information English 9 Items such as foam rubber(latex foam), shower caps, waterproof textiles, rubber backed articles and clothes or pillows fitted with foam rubber pads should not be dried in th tumble dryer. Fabric softeners, or similar products, should be used as specified by the fabric so...

Safety information Safety information English 10 Critical installation warnings WARNING The installation of this appliance must be performed by a qualified technician or service company.• Failure to do so may result in electric shock, fire, an explosion, problems with the product, or injury. The app...

Safety information English 11 Do not install this appliance in a location where gas may leak.• This may result in electric shock or fire. Do not use an electric transformer.• This may result in electric shock or fire. Do not use a damaged power plug, damaged power cord, or loose wall socket.• This m...

Safety information Safety information English 12 If the appliance generates a strange noise, a burning smell, or smoke, unplug the power plug immediately and contact your nearest service centre.• Failure to do so may result in electric shock or fire. In the event of a gas leak (such as propane gas, ...

Safety information English 13 • Damage to the power cord may cause a short-circuit, fire and/or electric shock. Do not attempt to repair, disassemble, or modify the appliance yourself.• Do not use a fuse (such as copper, steel wire, etc.) other than a standard fuse.• When the appliance needs to be r...

Safety information Safety information English 14 • If the washing machine is used when it is flooded because of a draining problem, it may result in electric shock or fire. Insert the laundry into the washing machine completely so that the laundry does not get caught in the door.• If laundry gets ca...

Safety information English 15 (*): Woollen bedding, rain covers, fishing vests, ski pants, sleeping bags, diaper covers, sweat suits, and bicycle, motor cycle and car covers, etc.• Do not wash thick or hard mats even if the washing machine mark is on the care label. This may result in injury or dama...

Safety information Safety information English 16 • This may result in problems with the washing machine. Do not use natural hand-washing soap for the washing machine.• If it hardens and accumulates inside the washing machine, it may result in problems with the product, discolouration, rust, or bad o...

Installation English 17 Installation Follow these instructions carefully to ensure proper installation of the washing machine and to prevent accidents when doing laundry. What’s included Make sure all the parts are included in the product package. If you have a problem with the washing machine or th...

Installation Installation English 18 Spanner Bolt caps Drain hose Hose guide Cold water hose Hot water hose Cable tie Anti-slip pads NOTE • Bolt caps : The provided number (3 to 6) of bolt caps depends on the model. • Hot water hose : Applicable models only. • The appearance of the machine and provi...

Installation English 19 Installation requirements Electrical supply and grounding • AC 220 - 240 V / 50 Hz fuse or circuit breaker is required. • Use an individual branch circuit specific to the washing machine. To ensure proper grounding, the washing machine comes with a power cord featuring a thre...

Installation Installation English 20 Flooring For best performance, the washing machine must be installed on a solid floor. Wood floors may need to be reinforced to minimize vibration and/or unbalanced loads. Carpeting and soft tile surfaces are not a good resistance to vibrations and may cause the ...

Installation English 21 Step-by-step installation STEP 1 Select a location Location requirements:• Solid, level surface without carpeting or flooring that may obstruct ventilation• Away from direct sunlight• Adequate room for ventilation and wiring• The ambient temperature is always higher than the ...

Installation Installation English 22 3. Close all plastic bolt caps on the rear of the washing machine. WARNING Packaging materials can be dangerous to children. Dispose all packaging material (plastic bags, polystyrene, etc.) out of children’s reach. WD16J9845KG_DC68-03474E-01-EN.indd 22 2016/3/3 1...

Installation English 23 STEP 3 Adjust the levelling feet 1. Gently slide the washing machine into position. Excessive force may damage the levelling feet. 2. Level the washing machine by manually adjusting the levelling feet. The levelling feet can be loosened using the provided spanner. 3. When lev...

Installation Installation English 24 STEP 4 Connect the water hose The provided hose adaptor may differ with the model. This step guides you through connecting the connector-type adaptor. If you are provided with the screw-type adaptor, go to 7. A B Connect the water hose to the water tap. 1. Remove...

Installation English 25 E 6. While holding down part (E) , connect the water hose to the adaptor. Then, release part (E) . The hose fits into the adaptor with a clicking sound. 7. If you are using a screw type of water tap, use the provided screw-type adaptor to connect to the water tap as shown. 8....

Installation Installation English 26 9. Open the water tap and check if there are any leaks around the connection areas. If there are water leaks, repeat the steps above. WARNING If there is a water leak, stop operating the washing machine and disconnect from the electrical supply. Then, contact a l...

Installation English 27 For models with an additional hot water inlet: 1. Connect the red end of the hot water hose to the hot water inlet on the back of the machine. 2. Connect the other end of the hot water hose to the hot water tap. CAUTION As the hot water temperature can only be controlled by h...

Installation Installation English 28 STEP 5 Connect the drain hose A 1. Press the catches of the clamp (A) and insert the drain hose into the clamp. C B 2. Insert the drain hose into the extension hose (C) of the washing machine firmly by pressing the catches of the clamp. Then, release them to fix ...

Installation English 29 STEP 6 Position the drain hose The drain hose can be positioned in the following ways. ln a sink drain pipe The drain pipe must be above the sink siphon so that the end of the hose is at least 60 cm above the floor. ln a drain pipe The drain pipe should be between 60 cm and 9...

Before you start English 30 Before you start When the washing machine turns on for the first time, you must first set the initial settings. You can change these settings later. For more information, see the Settings section. Initial settings STEP 1 Set the current time and date 1. Tap the arrow butt...

Before you start English 31 STEP 3 Set the Auto Update Auto Update updates the firmware automatically for improved performance and/or to fix known bugs through communication with the update server. Once the firmware is updated, some functions of the washing machine may not be available depending on ...

Before you start Before you start English 32 Laundry guidelines STEP 1 Sort Sort the laundry according to these criteria: • Care Label: Sort the laundry into cottons, mixed fibres, synthetics, silks, wools, and rayon. • Colour: Separate whites from colours.• Size: Mixing different sized items togeth...

Before you start English 33 STEP 4 Determine the load capacity Do not overload the washing machine. Overloading may cause the washing machine to not wash properly. For the load capacity for the type of clothing, see page 43 . NOTE When washing bedding or bedding covers, the wash time may be lengthen...

Before you start Before you start English 34 Detergent drawer guidelines The washing machine provides a four-compartment dispenser: two compartments for manual input, and the other two for auto dispensing. With Auto Detergent and Auto Softener enabled, the washing machine dispenses an adequate amoun...

Before you start English 35 To apply or refill the detergent or fabric softener manually C D 1. Slide open the detergent drawer. 2. Apply an appropriate amount of detergent to the Auto Detergent compartment (C) . 3. If necessary, apply an appropriate amount of fabric softener to the Auto Softener co...

Operations English 36 Operations User interface 04 05 06 07 11 01 02 10 03 08 09 A B 12 C Main screen A. Current cycle Displays the current cycle. B. Cycle time Displays the estimated time the cycle takes to complete. C. End time Displays the estimated time the current cycle finishes. 01 Cycle tiles...

Operations Operations English 38 Notification bar Wi-Fi status Indicates the connectivity of a Wi-Fi network. Door Lock If this icon is on, the door is locked to prevent the door from being opened during operation. Add Door If this icon is on, you can stop this operation of the machine and put addit...

Operations English 39 Wi-Fi Displays the connectivity of a Wi-Fi network. Door Lock If this icon is on, the door is locked to prevent the door from being opened during operation. Add Door If this icon is on, you can stop this operation of the machine and put additional laundry into the drum. Auto Di...

Operations Operations English 40 Simple steps to start 1 4 2 3 1. Open the door, and then put your laundry into the drum. 2. Close the door, and then press Power to turn the washing machine on. 3. Select a cycle. The default cycle is Cotton. Tap the left or right arrows to scroll to the desired cycl...

Operations English 41 Cycle selection Tap the Cycle icon ( ) to display the Cycle screen. On the Cycle screen, you can scroll through 18 available cycles to choose from. Tap the left or right arrows to scroll through the cycles. You can also access the Last Setting and My Cycle screen. Cycle Tap to ...

Operations Operations English 42 My Cycle The My Cycle screen displays your saved cycles. You can select one of these cycles for the current cycle. You can also edit and delete saved cycles. To access the My Cycle screen 1. On the Cycle screen, tap My Cycle . Your saved cycles appear. 2. To select a...

Operations English 43 Cycle overview Cycle Description & Max load (kg) Cotton Regular wash for cottons, bed linens, table linens, underwear, towels, or shirts. The washing time and the rinse count are automatically adjusted according to the load. MAX Energy Saving For washing small amounts of la...

Operations Operations English 44 Cycle Description & Max load (kg) Sanitize For colorfast fabrics and heavily soiled laundry. This cycle heats the supplied water up to 60 °C to remove stains. 9 Dedorization Removes bad odors from the laundry. 1 Air Sanitize Removes bad odors and bacteria from th...

Operations English 45 Special features AddWash When the AddWash indicator is on, you can stop operation of the machine and put additional laundry or softener into the drum. The Add Door opens by more than 130° for easy access. 1. Press START/PAUSE to stop operation. 2. Press the upper area of the Ad...

Operations English 47 Settings Child Lock To prevent accidents by children or infants, Child Lock locks all controls except for the Power button after a cycle or operation begins. The lock remains active after you restart the machine. To activate the Child Lock 1. Tap the + icon to access the Quick ...

Operations Operations English 48 Wi-Fi You can control the washing machine on your smartphone through a wireless network. To establish a wireless connection 1. Tap Settings > Wi-Fi . The AP search screen appears. 2. Tap or slide the bar to On . The machine searches for available APs, which will b...

Operations English 49 Brightness To adjust the brightness of the LCD screen, tap Settings , and then slide the Brightness bar to the left or right. Volume To adjust the volume, tap Settings , and then slide the Volume bar to the left or right. Time setting To change the date and/or time 1. Tap Setti...

Operations Operations English 50 Samsung Smart Home app The Samsung Smart Home app enables you to access and control the washing machine on the move.For details about the app, visit the website specified on the last page of this manual, and download the Quick Guide. Installation 1. Visit Google Play...

Operations English 51 NOTE • If you run the app without being logged in, you will see the Account guidance screen. Once logged in, you can change your account settings in Settings > Account . • Samsung smartphone users can automatically log into the app once registering their account in Settings ...

Operations Operations English 52 NOTE Some features of this service may not be available on the washing machine. Samsung Smart Home Washing Machine app Control and monitor the washing machine both home and on the move. 1. Register the washing machine to the Samsung Smart Home app. 2. To enable remot...

Maintenance English 53 Maintenance Keep the washing machine clean to prevent deteriorated performance and to preserve its life cycle. Drum Clean Perform this cycle regularly to clean the drum and to remove bacteria from it.Press POWER to turn on the washing machine. 1. On the main screen, tap the le...

Maintenance Maintenance English 54 Emergency drain In case of a power failure, drain the water inside the drum before taking out the laundry. 1. Power off and unplug the washing machine from the electrical outlet. 2. Gently press the top area of the filter cover to open. B 3. Put an empty, spacious ...

Maintenance English 55 Cleaning Surface of the washing machine Use a soft cloth with a nonabrasive household detergent. Do not spray water onto the washing machine. Add Door A 1. Open the Add Door. 2. Use a wet cloth to clean the Add Door. - Do not use cleaning agents. Discoloration may occur. - Use...

Maintenance Maintenance English 56 Mesh filter Clean the mesh filter of the water supply hose once or twice a year. 1. Turn off the washing machine, and unplug the power cord. 2. Close the water tap. 3. Loosen and disconnect the water supply hose from the back of the washing machine. Cover the hose ...

Maintenance English 57 Pump filter It is advisable to clean the pump filter 5 or 6 times a year to prevent its clogging. A clogged pump filter may reduce the bubble effect. A 1. Turn off the washing machine, and unplug the power cord. 2. Drain the remaining water inside the drum. See the “ Emergency...

Maintenance Maintenance English 58 Detergent drawer B A 1. While holding down the release lever (A) on the inner of the drawer, slide open the drawer. 2. Remove the compartment cover by holding and pulling back part (B) . C 3. Remove the Liquid softener container (C) as shown. 4. Clean the drawer co...

Maintenance Maintenance English 60 Recovery from freezing The washing machine may freeze when it drops below 0 °C. 1. Turn off the washing machine, and unplug the power cord. 2. Pour warm water over the water tap to loosen the water supply hose. 3. Disconnect the water supply hose, and soak it in wa...

Troubleshooting English 61 Troubleshooting Checkpoints If you encounter a problem with the washing machine, first check the table below and try the suggestions. Problem Action The washing machine won’t start. • Make sure the washing machine is plugged in.• Make sure the door is properly closed.• Mak...

Troubleshooting Troubleshooting English 62 Information codes If the washing machine fails to operate, you may see an information code on the screen. Check the table below and try the suggestions. Code Action 1C Check the water level sensor.• Power off and power the machine on after 2-3 minutes, and ...

Troubleshooting English 63 Code Action 4C2 Laundry needs protection because the water being supplied is too hot.• Make sure the cold and hot water taps are properly connected. • Power off and power the machine on after 2-3 minutes, and then try again. 5C Check the drain system.• Make sure the drain ...

Troubleshooting Troubleshooting English 64 Code Action DC3 Check the Add Door.• Power off and power the machine on after 2-3 minutes, and then try again UC Check the electronic control board.• Check if power is supplied properly.• If the information code continues to appear, call for serivce.A low v...

Speci fications English 65 Specifications Fabric care chart The following symbols provide garment care directions. The care labels include four symbols in this order: washing, bleaching, drying and ironing (and dry cleaning when necessary). The use of symbols ensures consistency among garment manufa...

Speci fications Specifications English 66 Protecting the environment • This appliance is manufactured from recyclable materials. If you decide to dispose of this appliance, please observe local waste disposal regulations. Cut off the power cord so that the appliance cannot be connected to a power so...

Speci fications English 67 Specification sheet “ * “ Asterisk(s) means variant model and can be varied (0-9) or (A-Z). Type Front loading washing machine Model name WD16J9***** Dimensions W686 x D865 x H990 (mm) Water pressure 50 kPa - 800 kPa Net weight 106 kg Wash and spin capacity 16 kg Dry capac...