Samsung WD12T504DBW - User Manual

English English   5 Important safety precautions WARNING To reduce the risk of fire, electric shock, or injury to persons when using your appliance, follow basic precautions, including the following:1. This appliance is not intended for use by persons (including children) with reduced physical, sens...

English English   7 23. This appliance is intended to be used in household only and it is not intended to be used such as: ‒ staff kitchen areas in shops, offices and other working environments; ‒ farm houses; ‒ by clients in hotels, motels and other residential type environments; ‒ bed and breakfas...

English Safety information English 8 Do not install this appliance in a humid, oily or dusty location, or in a location exposed to direct sunlight or water (rain drops).Do not install this appliance in a location exposed to low temperatures.• Frost may cause the tubes to burst.Do not install this ap...

English English   9 Critical usage warnings WARNING If the appliance is flooded, turn off the water & power supplies immediately and contact your nearest service centre.• Do not touch the power plug with wet hands.• Failure to do so may result in electric shock.If the appliance generates a stran...

English Safety information English 10 Do not attempt to repair, disassemble, or modify the appliance yourself.• Do not use a fuse (such as copper, steel wire, etc.) other than a standard fuse.• When the appliance needs to be repaired or reinstalled, contact your nearest service centre.• Failure to d...

English Safety information English 12 Also, do not allow children to play around the washing machine or touch the door glass. • This may result in burns.Do not insert your hand into the detergent drawer.• This may result in injury as your hand may be caught by the detergent input device.Remove the l...

English English   13 Sort the laundry by colour on the basis of its colorfastness and select the recommended cycle, water temperature and additional functions.• This may result in discolouration or fabric damage.Take care that children’s fingers are not caught in the door when you close it.• Failure...

English Safety information English 14 Instructions about the WEEE Correct Disposal of This Product (Waste Electrical & Electronic Equipment) (Applicable in countries with separate collection systems)This marking on the product, accessories or literature indicates that the product and its electro...

English English   15 Installation Follow these instructions carefully to ensure proper installation of the washing machine and to prevent accidents when doing laundry. What’s included Make sure all the parts are included in the product package. If you have a problem with the washing machine or the p...

English English   17 Installation requirements Electrical supply and grounding • Use an individual branch circuit specific to the washing machine. To ensure proper grounding, the washing machine comes with a power cord featuring a three-prong grounding plug for use in a properly installed and ground...

English Installation English 18 Flooring For best performance, the washing machine must be installed on a solid floor. Wood floors may need to be reinforced to minimise vibration and/or unbalanced loads. Carpeting and soft tile surfaces do not resist vibration well and may cause the washing machine ...

English English   19 Step-by-step installation STEP 1  Select a location Location requirements:• Solid, level surface without carpeting or flooring that may obstruct ventilation• Away from direct sunlight• Adequate room for ventilation and wiring• The ambient temperature is always higher than the fr...

English English   21 B 3. Insert the bolt caps (B) to the holes (marked with circle in the figure). Untitled-1 21 2022-09-05 10:48:23

English Installation English 22 STEP 3  Adjust the levelling feet 1. Gently slide the washing machine into position. Excessive force may damage the levelling feet. 2. Level the washing machine by manually adjusting the levelling feet. 3. When levelling is complete, tighten the nuts using the spanner...

English English   23 STEP 4  Connect the water hose The provided water hose may differ depending on the model. Please follow the instruction according to the provided water hose. Connecting to a threaded water tap 1. Connect the water hose to the water tap, and then turn it to the right to tighten. ...

English Installation English 24 Connecting to a non-threaded water tap A B 1. Remove the adaptor (A) from the water hose (B) . 2. Use a Phillips screwdriver to loosen four screws on the adaptor. C 3. Hold the adaptor and turn part (C) in the arrow direction to loosen it by 5 mm (*). C 4. Insert the ...

English English   27 STEP 5  Position the drain hose The drain hose can be positioned in three ways: A Over the edge of a wash basin The drain hose must be placed between 60 cm and 90 cm (*) above from the floor. To keep the spout of the drain hose bent, use the supplied plastic hose guide (A) . Sec...

English Installation English 28 In a sink drain pipe branch The drain pipe branch mush be above the sink siphon so that the end of the hose is at least 60 cm above the ground.(*) : 60 cm CAUTION Remove the lid on the sink drain pipe branch before connecting the drain pipe to it. STEP 6  Power on Plu...

English English   29 Before you start NOTE Before doing your laundry for the first time, you must run a complete wash cycle without any items in the drum. Initial setup • When you turn on the washing machine for the first time, the screen shows the initial setup process. Follow the on-screen instruc...

English Before you start English 30 Laundry guidelines STEP 1  Sort Sort the laundry according to these criteria: • Care Label: Sort the laundry into cottons, mixed fibres, synthetics, silks, wools, and rayon.• colour: Separate whites from colours.• Size: Mixing different sized items together in the...

English Before you start English 32 Laundry capsules To get the best results from using laundry capsules, please follow these instructions. 1. Put the capsule in the bottom of the empty drum towards the rear. 2. Put the laundry in the drum on top of the capsule. CAUTION For cycles using cold water o...

English English   33 Detergent recommendation The recommendations apply to the temperature ranges given in the cycle chart.  Recommended  Liquid detergent only – Not recommended  Powder detergent only Cycle Detergent Temp. (°C) Universal Delicates and woollens Specialist Eco 40-60  - - 40~60 Cot...

English Before you start English 34 Detergent drawer guidelines The manual dispenser models provide a three-compartment dispenser: the left compartment for the main wash, the centre for fabric softeners, and the right for the preliminary wash. A 1. Prewash compartment : Apply prewash detergent. 2. M...

English Before you start English 36 To use liquid detergent manually A First insert the provided liquid detergent container in the main-wash compartment . Then, apply liquid detergent to the container below the marked max line (A) . Untitled-1 36 2022-09-05 10:48:26

English English   37 Operations NOTE The cycle and function names that appeared in this manual may differ from your product. Control panel 01 03 02 04 10 05 06 07 08 09 01 Power Tap to turn the washing machine on or off.• If you do not manipulate the control panel for 10 minutes after the washing ma...

English Operations English 38 10 Smart Control Tap to activate or deactivate the Smart Control function.Tap and hold to enter pairing mode to connect to the SmartThings app.• When the Smart Control function is activated, you can control your washing machine remotely using the SmartThings app on your...

English English   39 Cycle overview Cycle descriptions Cycle Description Max Load (kg) Eco 40-60 • For cleaning normally soiled cotton items which are declared to be washable at 40 °C or 60 °C, together in the same cycle. This cycle is used to assess the compliance with the EU Ecodesign legislation....

English Operations English 42 Additional functions Using Additional Functions 1. Tap . 2. Turn the Navigation dial to select the desired additional function. 3. Tap to change the selected function’s settings or start the function. NOTE • To return to the main screen, tap again or turn the Navigation...

English English   43 Prewash You can add a preliminary washing cycle before the main wash cycle. 1. Select a cycle and change the cycle settings as necessary. 2. Tap . 3. Turn the Navigation dial to select Prewash , and then tap . 4. Tap and hold . Bubble Soak This function helps remove a wide varie...

English Operations English 44 Delay End You can set the washing machine to finish your wash automatically at a later time, choosing a delay of between 1 to 24 hours (in 1 hour increments). The hour displayed indicates the time the wash will finish. 1. Select a cycle and change the cycle settings as ...

English English   45 System functions Using System Functions 1. Tap and hold for 3 seconds. 2. Turn the Navigation dial and select the desired system function, and then tap . 3. Tap to change the selected function’s settings or start the function. NOTE To return to the main screen, tap again or turn...

English Operations English 46 Wi-Fi You can turn the washing machine's Wi-Fi on or off. 1. Tap and hold for 3 seconds. 2. Turn the Navigation dial to select Wi-Fi , and then tap . 3. Tap to select On or Off . - The washing machine's Wi-Fi is off as a factory default setting. However, the washing mac...

English English   47 Special features AddWash (applicable models only) To add laundry after the wash starts, use the AddWash door. 1. Tap and hold to stop the wash cycle. 2. Press the upper area of the AddWash door to unlock the door. The door will move inward slightly when you press it and then ope...

English Operations English 48 • When the AddWash door closes, the door seals up and no water can leak. However, you may encounter what appears to be water leak around the door - some residual water remaining around the AddWash door may form water drops. This is normal. • Neither the main door nor th...

English English   49 Stay Connect Set up the Stay Connect function in your SmartThings app to keep Smart Control turned on at the end of a cycle. Your washing machine stays connected to the app so you can send additional instructions, whether you are at home or away. 1. If you turn on the Stay Conne...

English Operations English 50 SmartThings (applicable models only) Wi-Fi connection On your smartphone or tablet, go to Settings and turn on the wireless connection and select an AP (Access Point).• This appliance supports the Wi-Fi 2.4 GHz protocols. Download On an app market (Google Play Store, Ap...

English English   51 Open Source Announcement The software included in this product contains open source software. You may obtain the complete corresponding source code for a period of three years after the last shipment of this product by contacting our support team via http://opensource.samsung.co...

English English   53 Emergency drain In case of a power failure, drain the water inside the drum before taking out the laundry. A A 1. Power off and unplug the washing machine from the electrical outlet. 2. Open the filter cover (A) . - TYPE 1: Gently press the top area of the filter cover (A) to op...

English Maintenance English 54 Cleaning Surface of the washing machine Use a soft cloth with a nonabrasive household detergent. Do not spray water onto the washing machine. AddWash door (applicable models only) A 1. Open the AddWash door. 2. Use a wet cloth to clean the AddWash door. - Do not use cl...

English English   55 Mesh filter Clean the mesh filter of the water hose once or twice a year. 1. Turn off the washing machine, and unplug the power cord. 2. Close the water tap. 3. Loosen and disconnect the water hose from the back of the washing machine. Cover the hose with a cloth to prevent wate...

English Maintenance English 56 Debris filter It is advisable to clean the debris filter every 2 months to prevent its clogging. A clogged debris filter may reduce the bubble effect. 1. Turn off the washing machine, and unplug the power cord. 2. Drain the remaining water inside the drum. See the Emer...

English English   57 Detergent drawer To prevent the detergent residue buildup in the detergent drawer, clean the detergent drawer once or twice a month, and whenever you refill or change the detergent or softener. 1. While holding down the release lever inside the drawer, slide open the drawer. 2. ...

English Maintenance English 58 Defrosting your washing machine The washing machine may freeze when it drops below 0 °C. 1. Turn off the washing machine, and unplug the power cord. 2. Pour warm water over the water tap to loosen the water hose. 3. Disconnect the water hose, and soak it in warm water....

English English   59 Troubleshooting If there is any problem, check the information message on the LCD screen and follow the on-screen instructions.If the problem persists, please contact the service center. Checkpoints If you encounter a problem with the washing machine, first check the table below...

English English   63 Information codes If the washing machine fails to operate, you may see an information code on the screen. Check the table below and try the suggestions. Code Action Check drainage Water is not draining.• Make sure the drain hose is not frozen or clogged.• Make sure the drain hos...

English Troubleshooting English 64 Code Action AddWash door is open (applicable models only) This message appears when you open the AddWash door without tapping and holding . If this happens, do one of the following:• Press the AddWash door to close properly. Then, tap and hold and try again. • To a...

English English   65 Code Action AC6 Check communications between the main and the inverter PBAs.• Depending on the state, the machine may automatically returns to normal operation. • Turn the machine off, and restart the cycle.• If the information code remains, contact a customer service centre. DC...

English English 66 Specifications Fabric care chart The following symbols provide garment care direction. The Clothing care labels include symbols for drying, bleaching, drying and ironing, or dry cleaning when necessary. The use of symbols ensures consistency among garment manufacturers of domestic...

English English   67 Ironing Iron at maximum sole plate temperature of 200 °C.Iron at maximum sole plate temperature of 150 °C.Iron at maximum sole plate temperature of 110 °C. Caution when using steam irons (work without steam).Do not iron. NOTE The dots indicate the temperature ranges for ironing ...

English Specifications English 68 Spare parts guarantee We guarantee that the following spare parts will be available to professional repairers and end-users for a minimum period of 10 years after placing the last unit of the model on the market.• Door, door hinges and seals, other seals, door locki...

English English   69 Type Front loading washing machine Model name WD12T****** Dimensions A (Width) 600 mm B (Height) 850 mm C (Depth) 650 mm D 733 mm E 1170 mm Water pressure 50-1000 kPa Net weight 82.0 kg (WD**T*9****, WD**T*8****, WD**T*5***, WD**T*4****, WD**T*3****) 80.0 kg (WD**T*0****) Maximu...

English Specifications English 70 Indicative information (According to EU 2019/2023) (WD********* models only) Model Cycles Capacity (kg) Program Time (HH:MM) Energy Consumption (kWh/Cycle) Water Consumption (L/ cycle) Maximum Temperature (°C) Remaining Moisture Content (%) Spinning Speed (RPM) WD12...

English English   71 Contact information QUESTIONS OR COMMENTS? COUNTRY CALL OR VISIT US ONLINE AT UK 0333 000 0333 www.samsung.com/uk/support IRELAND (EIRE) 0818 717100 www.samsung.com/ie/support GERMANY 06196 77 555 77 www.samsung.com/de/support FRANCE 01 48 63 00 00 www.samsung.com/fr/support SPA...

English Contact information English 72 COUNTRY CALL OR VISIT US ONLINE AT BULGARIA 0800 111 31 - Безплатен за всички оператори *3000 - Цена на един градски разговор или според тарифата на мобилният оператор 09:00 до 18:00 - Понеделник до Петък www.samsung.com/bg/support ROMANIA 0800872678 - Apel gra...