Samsung SNOW-1810U - User Manual

Table of contents 5 Specifications General 96 Preset Timing Modes 97 Appendix Responsibility for the Pay Service (Cost to Customers) 100 Not a product defect 100 A Product damage caused by customer's fault 100Others 100 Licence 101

6 Before Using the Product Chapter 01 Safety Precautions The following safety instructions are to ensure your personal safety and prevent property damage. Please read the following to ensure the proper use of the product. Safety symbols Symbol Name Meaning Warning A serious or fatal injury may resul...

7 Electricity and Safety " The following images are for reference only. Real-life situations may differ from what is shown in the images. Warning Do not touch the power plug with wet hands. Otherwise, an electric shock may result. Do not bend or pull the power cable with force. Be careful not to...

8 Installation Warning Before moving the product, turn off the power switch and disconnect the power cable and all other connected cables. Damage to the cable may cause a fire or electric shock. When installing the product, keep it at a distance from the wall so that it is well ventilated. An increa...

9 Do not place objects containing liquid (vases, pots, bottles, etc) or metallic objects on top of the product. • If foreign substances such as water enter the product, be sure to disconnect the power cord. Then contact Samsung Customer Service Centre. • Product failure, an electric shock or fire ma...

10 Cleaning Warning Do not spray water or cleaner directly on the product. • The product’s surface may be damaged, or the markings may be erased. • An electric shock or fire may result. Caution When cleaning, be sure to disconnect the power plug and wipe gently with a soft and dry cloth such as supe...

11 Preparations Chapter 02 " Contact the vendor where you purchased the product if any components are missing. " The appearance of the components may differ from the images shown. " The RS232C adapter can be used to connect using the D-SUB(9-pin) to Stereo type RS232C cable. Checking the...

12 Parts Front Side " The colour and shape of parts may differ from what is shown. Specifications are subject to change without notice to improve quality. SNOW-1810U HDBT LAN 1 2 3 4 Parts Description HDBT 4, HDBT 3, HDBT 2, HDBT 1 View the input HDBT source status. 4 : HDBT 4 / 3 : HDBT 3 / 2 :...

14 Parts Description USB ¨ Connect to a USB memory device. HDMI IN 1, HDMI IN 2 Connects to a source device using a HDMI cable or HDMI-DVI cable. DP IN Connects to a PC using a DP cable. RS232C IN Used for service purposes. DIGITAL AUDIO OUT(OPTICAL) Connects to a audio device using the optical(digi...

16 " Remote control button functions may differ for different products. " Press a button on the remote control pointing at the sensor of the IR cable to perform the corresponding function. " Use the remote control within 7 m to 10 m from the sensor on the product at an angle of 30° from ...

17 Display information about the MagicInfo mode. Move to the upper, lower, left or right menu, or adjust an option's setting.Confirm a menu selection. Exit the current menu. A : Switches to Simple Wall Mode . In this mode, you can play images or video saved in the internal memory of the device. To u...

18 Prior to Installation Precautions for installation • It is recommended that this device be installed in a 19-inch rack case, rather than under general consumer environment conditions. • Make sure that the ambient temperature inside the rack does not exceed 35°C. • If installing more than one S-Bo...

19 Connecting and using devices Chapter 03 Before Connecting Pre-connection Checkpoints " Also refer to the user guide for the source device you want to connect with.The number and location of ports available on the source device may vary. " Do not connect the power cable until all connectio...

20 Connection Using an HDMI-DVI Cable " Connecting parts may differ in different products. HDMI IN 1, HDMI IN 2 Connection Using an DP Cable " Connecting parts may differ in different products. DP IN • Precautions for using DP " To increase the standby power capacity, the product stops D...

21 Connecting to a Video Device • Do not connect the power cable before connecting all other cables. Ensure you connect a source device first before connecting the power cable. • You can connect a video device to the product using a cable. " Press the SOURCE button on the remote control to chang...

22 Connecting the MULTI-LINK " Connecting parts may differ in different products. " Supported model: SNOW-JMU HDBT LAN 1 2 3 4 HDBT LAN 1 2 3 4 Connecting the LAN Cable " Connecting parts may differ in different products. RJ45 • Use a cable of CAT 6 (*STP type) or higher. *STP: Shielded ...

23 Changing the Input source Source s SOURCE → Source Source HDMI 1 HDMI 2 DisplayPort MagicInfo S Web Browser " The displayed image may differ depending on the model. Source allows you to select a variety of sources and change source device names. You can display the screen of a source device c...

24 Web Browser s SOURCE → Web Browser → E " Connect the network to access the Internet from the product like accessing the Internet from a computer. Settings s SOURCE → Web Browser → u → Settings → E Refresh Interval Set the time for the web browser to wait before returning to the home page. • O...

25 Privacy & Security Do Not Track Ask websites not to track you. • Use / Do not use Delete History Delete your entire browsing history. JavaScript Allow all sites to run JavaScript for a better browsing experience. • Use / Do not use Delete browsing data Delete all browsing data such as cookies...

26 Cable Connection LAN Cable • Pin assignment 1 2 3 4 5 6 7 8 Pin No Standard Colour Signal 1 White and orange TX+ 2 Orange TX- 3 White and green RX+ 4 Blue NC 5 White and blue NC 6 Green RX- 7 White and brown NC 8 Brown NC • Connector: RJ45 Direct LAN cable (PC to HUB) RJ45 HUB P1 P1 P2 P2 Signal ...

28 Connection • Connection 1 " Ensure that you connect the RS232C(IN) adapter to the RS232C IN port on the product. RS232C IN HDBT OUT HDBT IN DATA OUT (Forward) DATA IN DATA OUT DATA IN • Connection 2 RJ45 HDBT OUT HDBT IN DATA OUT (Forward) DATA IN DATA OUT DATA IN

29 Control Codes Viewing control state (Get control command) Header Command ID Data length Checksum 0xAA Command type 0 Controlling (Set control command) Header Command ID Data length Data Checksum 0xAA Command type 1 Value Command No. Command type Command Value range 1 Power control 0x11 0~1 2 Inpu...

31 • Ack Header Command ID Data length Ack/Nak r-CMD Val1 Checksum 0xAA 0xFF 3 'A' 0x14 "Input Source" "Input Source": An input source code to be set on a product. • Nak Header Command ID Data length Ack/Nak r-CMD Val1 Checksum 0xAA 0xFF 3 'N' 0x14 "ERR" "ERR": A code...

32 Using LED Signage Manager The LED Signage Manager software allows you to easily control multiple display devices from your computer.For details on how to use the LED Signage Manager software, refer to the Help after installing the software. The LED Signage Manager software is available on the web...

33 Player feature Player → Player → E Play a range of content such as channels with schedules assigned, templates or files. Player Filter By: All Options No channels Network Channel Network File My Templates Internal Memory " The displayed image may differ depending on the model. " To use th...

34 When content is running Control buttons on the remote control You can play, pause, or skip the content on the playlist by pressing buttons on the remote control. Button Function TOOLS Brings up the menu bar. INFO Displays the information of device and server connection. ► Goes to next file or pag...

35 File Formats Compatible with Player • Supported file systems include FAT32 and NTFS. • A file with a vertical and horizontal resolution larger than the maximum resolution cannot be played. Check the vertical and horizontal resolution of the file. • Check supported video codec types and versions. ...

36 Content File Extension Container Video Codec Resolution Frame rate (fps) Bit rate (Mbps) *.avi *.mkv *.asf *.wmv *.mp4 *.mov *.3gp *.vro *.mpg *.mpeg *.ts *.tp *.trp *.mov *.flv *.vob *.svi *.m2ts *.mts AVI MKV ASF MP4 3GP MOV FLV VROVOB PS TS SVAF H.264 BP/MP/HP 4096x2160 4096x2160: 303840x2160:...

39 Schedule → Schedule → E Schedule Internal Memory Send Delete Schedule your content on a local channel. Select to create a new schedule on this channel CH 2 CH 3 The default content will be played when there is no programme scheduled. You can change the default content from the Options menu. Sunda...

40 Clone Product → Clone Product → E Clone Product MENU " The displayed image may differ depending on the model. Export settings on the product to an external storage device. You can also import settings from an external storage device.This option is useful when assigning the same settings to se...

41 ID Settings → ID Settings → E ID Settings " The displayed image may differ depending on the model. Assign an ID to a set. Device ID Set a unique ID number for each product. (Range: 1~225) " Press u / d to select a number, and press E . " Enter the number you want using the number butt...

42 Video Wall → Video Wall → E Video Wall " The displayed image may differ depending on the model. Customise the layout of multiple displays that are connected to form a video wall.In addition, display part of a whole picture or repeat the same picture on each of the connected multiple displays....

43 Screen Position To rearrange split screens, adjust the number for each product in the matrix using the Screen Position feature. Selecting Screen Position will display the videowall matrix with the numbers assigned to the products that form the videowall.To rearrange products, use the direction bu...

44 Network Status → Network Status → E Network Status " The displayed image may differ depending on the model. Check the current network and Internet connection.

45 Picture Mode → Picture Mode → E Picture Mode " The displayed image may differ depending on the model. Select the picture mode that best suits your viewing environment. • Dynamic • Natural • Movie • Live • Calibration In this mode, the brightness, colour, gamma and uniformity settings customis...

46 On/Off Timer → On/Off Timer → E On/Off Timer " The displayed image may differ depending on the model. " You must set Clock Set before you can use this feature. On Timer Set On Timer so that your product turns on automatically at a time and on a day of your choice. The product turns on acc...

48 Ticker → Ticker → E Ticker " The displayed image may differ depending on the model. Input text while a video or image is displayed and display the text on the screen. • Off / On : Set whether or not to use Ticker . • Message : Enter a message to display on the screen. • Time : Set the Start T...

49 URL Launcher → URL Launcher → E URL Launcher URL Launcher " The displayed image may differ depending on the model. For details on how to use the URL Launcher feature, contact the dealer the product was purchased from. " To use the URL Launcher feature, set Play via to URL Launcher in Syst...

50 URL Launcher Settings → URL Launcher Settings → E URL Launcher Settings " The displayed image may differ depending on the model. " For details on how to use the URL Launcher feature, contact the dealer the product was purchased from. • Install Web App : Enter URL to install the web applic...

51 Screen Adjustment Configure the Picture settings ( Brightness , Colour Tone , etc.). The layout of the Picture menu options may vary depending on the product. Picture Mode m MENU → Picture → Picture Mode → E Picture Picture Mode Brightness Contrast Sharpness Colour Temperature Advanced Settings L...

53 Colour Temperature m MENU → Picture → Colour Temperature → E Picture Colour Temperature 6500 K " The displayed image may differ depending on the model. It sets colour temperature. The value and temperature increase simultaneously, so the ratio of blue colour rises. (Range: 2800K–10000K) "...

54 Advanced Settings m MENU → Picture → Advanced Settings → E Advanced Settings Picture Enhancer Colour Tint (G/R) White Balance Gamma Contrast Enhancer On 50 0 BT.1886 0 Off BT.1886 " The displayed image may differ depending on the model. Configure advanced picture settings to create your prefe...

55 White Balance Adjust the colour temperature of the picture so that white objects appear brighter. 2 Point Adjust red, green, and blue luminosity levels in two sections for precise white balance optimisation. • R-Offset / G-Offset / B-Offset : Adjust the proportion of each of red, green and blue c...

56 Flesh Tone Adjust the flesh tone colour by increasing or decreasing red levels. RGB Only Mode Fine-tune the saturation and tint of the red, green, and blue colour channels. • Off / Red / Green / Blue " Enabled when Picture Mode is set to Movie . Colour Space Settings Configure colour space se...

57 LED Picture Size m MENU → Picture → LED Picture Size → E Advanced Settings Output Resolution LED Picture Size Resolution Screen Position Fit to screen UHD Original 3840 x 2160 (0, 0) Off " The displayed image may differ depending on the model. Set the details of the picture size. Output Resol...

58 Advanced Settings Output Resolution LED Picture Size Resolution Screen Position Fit to screen UHD Original 3840 x 2160 (0, 0) Off " The displayed image may differ depending on the model. Screen Position Set the X and Y position to adjust the screen. Fit to screen Enlarges pictures to fit the ...

59 LED HDR m MENU → Picture → LED HDR → E LED HDR Inverse Tone Mapping Dynamic Peaking Colour Mapping Multi-link HDR Settings Off On Off Off On Eco Image Enhancer " The displayed image may differ depending on the model. Set options to provide an optimal HDR effect.When using multiple S-Boxes, if...

60 LED HDR Inverse Tone Mapping Dynamic Peaking Colour Mapping Multi-link HDR Settings Off On Off Off On Eco Image Enhancer " The displayed image may differ depending on the model. Multi-link HDR Settings Set the option to apply the HDR effect when the resolution is over 4K. • Off / On Multi-lin...

61 Picture Options m MENU → Picture → Picture Options → E Picture Options Colour Tone Digital Clean View HDMI Black Level Film Mode Auto Motion Plus Settings Off Off Auto Off Auto " The displayed image may differ depending on the model. Colour Tone Select the colour tone that best suits your vie...

62 Picture Options Colour Tone Digital Clean View HDMI Black Level Film Mode Auto Motion Plus Settings Off Off Auto Off Auto " The displayed image may differ depending on the model. Auto Motion Plus Settings Enhance picture sharpness to optimise for fast-moving images. Auto Motion Plus Removes b...

63 Apply Picture Settings m MENU → Picture → Apply Picture Settings → E Picture Apply Picture Settings All Sources " The displayed image may differ depending on the model. Apply the picture settings to all external devices connected to the device or to the current source only. • All Sources / Cu...

64 OnScreen Display Display Orientation m MENU → OnScreen Display → Display Orientation → E Display Orientation Onscreen Menu Orientation Source Content Orientation Landscape Landscape " The displayed image may differ depending on the model. Onscreen Menu Orientation Select whether the onscreen ...

65 Auto Protection Time If the screen displays a still image for a certain period of time you define, the product activates the screen saver to prevent the formation of burnt in ghost images on the screen. • Off / 2 hours / 4 hours / 6 hours / 8 hours / 10 hours Screen Protection m MENU → OnScreen D...

66 Message Display m MENU → OnScreen Display → Message Display → E Message Display Source Info No Signal Message MDC Message Download Status Message On On On Off " The displayed image may differ depending on the model. Source Info Select whether to display the source OSD when the input source ch...

67 Language m MENU → OnScreen Display → Language → E OnScreen Display Language English " The displayed image may differ depending on the model. Set the menu language. " A change to the language setting will only be applied to the onscreen menu display. It will not be applied to other functio...

68 Reset OnScreen Display m MENU → OnScreen Display → Reset OnScreen Display → E OnScreen Display Reset OnScreen Display " The displayed image may differ depending on the model. This option returns the current settings under OnScreen Display to the default factory settings.

69 Network Network Status m MENU → Network → Network Status → E You can check the current network and Internet status. Open Network Settings m MENU → Network → Open Network Settings → E Configure network settings to connect to an available network. Chapter 08

70 Network Settings (Wired) Connecting to a Wired Network There are three ways to attach your product to your LAN using cable. • You can attach your product to your LAN by connecting the LAN port on the back of your product to an external modem using a LAN cable. See the diagram below. The Modem Por...

71 Set the network connection to use Internet services such as perform software upgrades. Automatic Open Network Settings (Wired) Connect to the network using a LAN cable.Make sure a LAN cable is connected first. How to set up automatically 1 Select Open Network Settings . The Open Network Settings ...

72 IPv6 m MENU → Network → IPv6 → E Enable or disable IPv6. • Off ( ) / On ( ) IPv6 Status m MENU → Network → IPv6 Status → E Check the status of your IPv6 Internet connection. Server Network Settings m MENU → Network → Server Network Settings → E Connect to server Connect to MagicInfo server. • Ser...

73 FTP Mode Specify the FTP operating mode. • Active / Passive Proxy server Set up your proxy server connection and related functions. Off / On • Address / Port / ID / Password " Address / Port / ID and Password are enabled only when Proxy server is set to On . IP Remote m MENU → Network → IP Re...

74 System Accessibility m MENU → System → Accessibility → E System Accessibility Start Setup Time Auto Source Switching Power Control Eco Solution Fan and Temperature " The displayed image may differ depending on the model. Chapter 09 High Contrast Set the background and font to high-contrast co...

75 Start Setup m MENU → System → Start Setup → E System Start Setup " The displayed image may differ depending on the model. Go through the initial setup steps like you did the first time you used this product. " Enter your 4 digit PIN number. The default PIN number is "0-0-0-0".If y...

76 Time m MENU → System → Time → E Time Clock Set NTP Settings DST Power On Delay Off 0 " The displayed image may differ depending on the model. You can configure Clock Set or DST . Configure various time-related settings. Clock Set Select Clock Set . Select Date or Time , and then press E . Use...

77 Auto Source Switching m MENU → System → Auto Source Switching → E Auto Source Switching Auto Source Switching Primary Source Recovery Primary Source Secondary Source Default Input Off Off All DisplayPort Last Input " The displayed image may differ depending on the model. With Auto Source Swit...

78 Power Control m MENU → System → Power Control → E Power Control Auto Power On Max. Power Saving Standby Control Network Standby Power Button Off On On Off Power on only " The displayed image may differ depending on the model. Auto Power On This feature automatically turns on the product as so...

79 Power Control Auto Power On Max. Power Saving Standby Control Network Standby Power Button Off On On Off Power on only " The displayed image may differ depending on the model. Network Standby This feature keeps the network power on when the product turns off. • Off / On Power Button The power...

80 Eco Sensor Automatically adjust the picture brightness based on the ambient light level. • Off / On " If the screen contrast is not sufficient, set the Eco Sensor to Off . If the Eco Sensor is Off , it may not comply with energy standards. Minimum Brightness Automatically optimise the screen ...

81 It sets items related to the speed and temperature of the fan in each set. Fan Control Selects auto or manual for the fan speed settings. • Auto / Manual Temperature Control It sets items related to the speed and temperature of the fan in each set.This function detects the internal temperature of...

82 Change PIN m MENU → System → Change PIN → E System Change PIN " The displayed image may differ depending on the model. Change your 4-digit Personal Identification Number (PIN).Choose any 4 digits for your PIN and enter it in Enter a new PIN. . Reenter the same 4 digits in Enter the PIN again....

83 Security m MENU → System → Security → E Security Safety Lock On Button Lock USB Auto Play Lock Remote Management Secured Protocol Network Port On Off Off Allow Off On Power On Button " The displayed image may differ depending on the model. Safety Lock On " Enter your 4 digit PIN number. T...

85 General m MENU → System → General → E General Smart Security Anynet+ (HDMI-CEC) HDMI Hot Plug Custom Logo Empty Storage Audio Delay On Off 30 " The displayed image may differ depending on the model. Smart Security The security provided to protect your display device and connected storage devi...

87 General Smart Security Anynet+ (HDMI-CEC) HDMI Hot Plug Custom Logo Empty Storage Audio Delay On Off 30 " The displayed image may differ depending on the model. HDMI Hot Plug This feature is used to activate the time delay to turn on a HDMI source device. • Off / On Custom Logo You can downlo...

88 General Empty Storage Audio Delay Digital Output Audio Format 30 PCM " The displayed image may differ depending on the model. Empty Storage Delete files to make space for new content. Recently played files will not be deleted. Audio Delay Adjust the delay time between the audio and video trac...

89 Reset System m MENU → System → Reset System → E System Reset System " The displayed image may differ depending on the model. Reset all system settings to default.

90 Support Software Update m MENU → Support → Software Update → E The Software Update menu lets you upgrade your product software to the latest version. " Be careful not to turn off the power until the upgrade is complete. The product will turn off and on automatically after completing the softw...

91 Troubleshooting Guide Requirements Before Contacting Samsung Customer Service Centre Testing the Product Check if your product is operating normally by using the product test function.If the screen remains blank while the power indicator blinks even when the product is correctly connected to a PC...

92 Check the followings. Installation issue (PC mode) The screen keeps switching on and off. Check that the cable between the product and the PC is connected correctly. Blank spaces are found on all four sides of the screen when a DP, an HDMI, or an HDMI-DVI cable is connected between the product an...

94 Screen issue The brightness and colour do not look normal. Go to Picture and adjust the screen settings such as Picture Mode , Colour , Brightness and Sharpness . Reset the screen settings to the default settings. ( P.63 ) I see red, green, and blue. Check the cable connections. This issue may ha...

96 Specifications General Chapter 12 Model Name SNOW-1810U SNOW-JMU Power Supply AC100-240V~ 50/60HzBased on the AC voltage of the adapter. For the DC voltage of the product, refer to the product label. Environmental considerations Operating Temperature: 0 °C - 40 °C (32 °F - 104 °F)Humidity: 10% - ...

100 Appendix Responsibility for the Pay Service (Cost to Customers) " When the service is requested, in spite of in warranty, we may charge you for a visit from a service technician in the following cases. Not a product defect Cleaning of the product, Adjustment, Explanation, Re-installation and...

101 Licence The terms HDMI, HDMI High-Definition Multimedia Interface, HDMI trade dress and the HDMI Logos are trademarks or registered trademarks of HDMI Licensing Administrator, Inc. Open Source Licence NoticeIn the case of using open source software, Open Source Licences are available on the prod...