Samsung SM-G398FN/DS - User Manual

Basics 6 • Do not open the device’s covers when the device is in water or in very humid places, such as swimming pools or bathrooms. • Do not open the back cover using wet hands or when the device is wet. • The rubber seal fitted to the back cover is an important component of the device. Take care w...

Basics 7 Device overheating situations and solutions When the device heats up while charging the battery While charging, the device and the charger may become hot. During wireless charging or fast charging, the device may feel hotter to the touch. This does not affect the device’s lifespan or perfor...

Basics 9 Precautions for device overheating If you begin to feel uncomfortable due to the device overheating, stop using the device.When the device heats up, the features and performance may be limited or the device may turn off to cool down. The feature is only available on supported models. • If t...

Basics 10 Device layout and functions Package contents Refer to the quick start guide for package contents. • The items supplied with the device and any available accessories may vary depending on the region or service provider. • The supplied items are designed only for this device and may not be c...

Basics 11 Device layout Speaker Proximity sensor Back key Power key Touchscreen XCover key Volume key Multipurpose jack (USB Type-C) Speaker Earphone jack Front camera Recents key Home key Microphone Rear camera Flash Back cover NFC antenna (on the battery) GPS antenna Main antenna

Basics 13 Keys Key Function Power • Press and hold to turn the device on or off. • Press to turn on or lock the screen. Recents • Press to open the list of recent apps. Home • Press to turn on the screen while the screen is locked. • Press to return to the Home screen. • Press and hold to launch Goo...

Basics 14 Battery Installing the battery 1 Remove the back cover. Be careful not to damage your fingernails when you remove the back cover. Do not bend or twist the back cover excessively. Doing so may damage the cover. 2 Insert the battery with the battery’s gold-coloured contacts properly aligned ...

Basics 15 3 Replace the back cover. 2 1 Press Align Ensure that the back cover is closed tightly to prevent water and dust from entering the device. Open or loose back cover may allow water and dust to enter the device and cause damage. Use only Samsung-approved back covers and accessories with the ...

Basics 16 Charging the battery Charge the battery before using it for the first time or when it has been unused for extended periods. Use only Samsung-approved battery, charger, and cable specifically designed for your device. Incompatible battery, charger, and cable can cause serious injuries or da...

Basics 17 Reducing the battery consumption Your device provides various options that help you conserve battery power. • Optimise the device using the device care feature. • When you are not using the device, turn off the screen by pressing the Power key. • Activate power saving mode. • Close unneces...

Basics 18 Fast charging The device has a built-in fast charging feature. You can charge the battery more quickly while the device or its screen is turned off. Increasing the charging speed To increase the charging speed, turn the device or its screen off when you charge the battery.If the fast charg...

Basics 20 Using dual SIM or USIM cards (dual SIM models) If you insert two SIM or USIM cards, you can have two phone numbers or service providers for a single device. Activating SIM or USIM cards Launch the Settings app and tap Connections → SIM card manager . Select a SIM or USIM card and tap the s...

Basics 21 Memory card (microSD card) Installing a memory card Your device’s memory card capacity may vary from other models and some memory cards may not be compatible with your device depending on the memory card manufacturer and type. To view your device’s maximum memory card capacity, refer to th...

Basics 22 Removing the memory card Before removing the memory card, first unmount it for safe removal.Launch the Settings app and tap Device care → Storage → Advanced → SD card → Unmount . Do not remove external storage, such as a memory card or USB storage, while the device is transferring or acces...

Basics 23 Turning the device on and off Press and hold the Power key for a few seconds to turn on the device.When you turn on your device for the first time or after performing a data reset, follow the on-screen instructions to set up your device.To turn off the device, press and hold the Power key,...

Basics 24 Deactivating emergency mode To deactivate emergency mode, tap → Turn off Emergency mode . Alternatively, press and hold the Power key, and then tap Emergency mode . Initial setup When you turn on your device for the first time or after performing a data reset, follow the on-screen instruct...

Basics 25 Samsung account Your Samsung account is an integrated account service that allows you to use a variety of Samsung services provided by mobile devices, TVs, and the Samsung website.To check the list of services that can be used with your Samsung account, visit account.samsung.com . For more...

Basics 26 Removing your Samsung account When you remove your Samsung account from the device, your data, such as contacts or events, will also be removed. 1 Launch the Settings app and tap Accounts and backup → Accounts . 2 Tap Samsung account → Personal info → → Remove account . 3 Tap Remove , ente...

Basics 27 5 On your device, select an item to bring and tap Transfer . 6 Follow the on-screen instructions to transfer data from your previous device.After the data is done transferring, you can view a list of the transferred data on your device. Backing up and restoring data using external storage ...

Basics 28 Tapping Tap the screen. Tapping and holding Tap and hold the screen for approximately 2 seconds. Dragging Tap and hold an item and drag it to the target position. Double-tapping Double-tap the screen.

Basics 29 Swiping Swipe upwards, downwards, to the left, or to the right. Spreading and pinching Spread two fingers apart or pinch on the screen.

Basics 30 Home screen and Apps screen The Home screen is the starting point for accessing all of the device’s features. It displays widgets, shortcuts to apps, and more.The Apps screen displays icons for all apps, including newly installed apps. The screen may appear differently depending on the reg...

Basics 31 Switching between Home and Apps screens On the Home screen, swipe upwards or downwards to open the Apps screen.To return to the Home screen, swipe upwards or downwards on the Apps screen. Alternatively, press the Home key or the Back key. Home screen Apps screen If you add the Apps button ...

Basics 32 Display the screen in landscape mode On the Home screen, tap and hold an empty area, tap Home screen settings , and then tap the Rotate to landscape mode switch to activate it. Rotate the device until it is horizontal to view the screen in landscape mode. Moving items Tap and hold an item,...

Basics 33 Creating folders Create folders and gather similar apps to quickly access and launch apps.On the Home screen or the Apps screen, tap and hold an app, and then drag it over another app.A new folder containing the selected apps will be created. Tap Folder name and enter a folder name. • Addi...

Basics 34 Editing the Home screen On the Home screen, tap and hold an empty area, or pinch your fingers together to access the editing options. You can set the wallpaper, add widgets, and more. You can also add, delete, or rearrange Home screen panels. • Adding panels: Swipe to the left, and then ta...

Basics 35 Indicator icons Indicator icons appear on the status bar at the top of the screen. The icons listed in the table below are most common. • The status bar may not appear at the top of the screen in some apps. To display the status bar, drag down from the top of the screen. • Some indicator i...

Basics 36 Lock screen Pressing the Power key turns off the screen and locks it. Also, the screen turns off and automatically locks if the device is not used for a specified period.To unlock the screen, swipe in any direction when the screen turns on.If the screen is off, press the Power key or Home ...

Basics 37 • Password : Enter a password with at least four characters, numbers, or symbols to unlock the screen. • None : Do not set a screen lock method. You can set your device to perform a factory data reset if you enter the unlock code incorrectly several times in a row and reach the attempt lim...

Basics 38 You can use the following functions on the notification panel. View the notification details and perform various actions. Clear all notifications. Launch Settings . Access the power options. Access the notification settings. Quick setting buttons Control media on your device and connected ...

Basics 39 Entering text Keyboard layout A keyboard appears automatically when you enter text to send messages, create notes, and more. Text entry is not supported in some languages. To enter text, you must change the input language to one of the supported languages. Break to the next line. Delete a ...

Basics 40 • : Enter text by voice. • : Change the keyboard settings. • → : Add an item from the clipboard. • → : Change the keyboard mode or size. • → : Open the text editing panel. Copying and pasting 1 Tap and hold over text. 2 Drag or to select the desired text, or tap Select all to select all te...

41 Apps and features Installing or uninstalling apps Galaxy Store Purchase and download apps. You can download apps that are specialised for Samsung Galaxy devices.Launch the Galaxy Store app. This app may not be available depending on the region or service provider. Installing apps Browse apps by c...

Apps and features 42 Managing apps Uninstalling or disabling apps Tap and hold an app and select an option. • Uninstall : Uninstall downloaded apps. • Disable : Disable selected default apps that cannot be uninstalled from the device. Some apps may not support this feature. Enabling apps Launch the ...

Apps and features 43 Phone Introduction Make or answer voice and video calls. Making calls 1 Launch the Phone app and tap Keypad . 2 Enter a phone number. 3 Tap to make a voice call, or tap to make a video call. Preview the phone number. Delete a preceding character. Search for a contact. Access add...

Apps and features 44 Using speed dial Set speed dial numbers to quickly make calls.To set a number to speed dial, launch the Phone app, tap Keypad or Contacts → → Speed dial numbers , select a speed dial number, and then add a phone number. To make a call, tap and hold a speed dial number on the key...

Apps and features 45 Receiving calls Answering a call When a call comes in, drag outside the large circle. Rejecting a call When a call comes in, drag outside the large circle.To send a message when rejecting an incoming call, drag the Send message bar upwards and select a message to send. If the Ad...

Apps and features 46 Options during calls If the area around the rear camera is covered, unwanted noises may incur during a call. Remove accessories, such as a screen protector or stickers, around the rear camera area. During a voice call The following actions are available: • : Access additional op...

Apps and features 47 Adding a phone number to Contacts Adding a phone number to Contacts from the keypad 1 Launch the Phone app and tap Keypad . 2 Enter the number. 3 Tap Add to Contacts . 4 Tap Create new contact to create a new contact, or tap Update existing contact to add the number to an existi...

Apps and features 48 Contacts Introduction Create new contacts or manage contacts on the device. Adding contacts Creating a new contact 1 Launch the Contacts app and tap . 2 Select a storage location. 3 Enter contact information. Select a storage location. Add an image. Enter contact information. De...

Apps and features 49 Importing contacts Add contacts by importing them from other storages to your device. 1 Launch the Contacts app and tap → Manage contacts → Import or export contacts → Import . 2 Select a storage location to import contacts from. 3 Tick VCF files or contacts to import and tap Do...

Apps and features 50 Sharing contacts You can share contacts with others by using various sharing options. 1 Launch the Contacts app and tap → Share . 2 Select contacts and tap Share . 3 Select a sharing method. Saving and sharing profile Save and share your profile information, such as your photo a...

Apps and features 51 3 Tap Add member , select contacts to add to the group, and then tap Done . 4 Tap Save . Sending a group message You can send a group message to a group’s members at the same time.Launch the Contacts app, tap → Groups , select a group, and then tap → Send message . Merging dupli...

Apps and features 52 Messages Introduction Send and view messages by conversation. Sending messages You may incur additional charges for sending messages when you are roaming. 1 Launch the Messages app and tap . 2 Add recipients and enter a message.To record and send a voice message, tap and hold , ...

Apps and features 53 Viewing messages Messages are grouped into message threads by contact. You may incur additional charges for receiving messages when you are roaming. 1 Launch the Messages app and tap Conversations . 2 On the messages list, select a contact or a phone number. • To reply to the me...

Apps and features 54 Setting a message reminder You can set an alert at an interval to let you know that you have unchecked notifications. If this feature is not activated, launch the Settings app, tap Accessibility → Advanced settings → Notification reminders , and then tap the switch to activate i...

Apps and features 55 To view the toolbars, drag your finger downwards slightly on the screen.To switch between tabs quickly, swipe to the left or right on the address field. Bookmark the current webpage. Open the homepage. Move between pages. Access additional options. Refresh the current webpage. O...

Apps and features 56 Changing security settings You can change your password.Tap → Settings → Privacy and security → Secret mode settings → Change password . Deactivating secret mode In the toolbar at the bottom of the screen, tap → Turn off Secret mode . Email Setting up email accounts Set up an em...

Apps and features 57 Reading emails When Email is open, the device will automatically retrieve new emails. To manually retrieve emails, swipe downwards on the top of the emails list.Tap an email on the screen to read it. If email syncing is disabled, new emails cannot be retrieved. To enable email s...

Apps and features 58 Taking photos 1 Tap the image on the preview screen where the camera should focus. • Spread two fingers apart on the screen to zoom in, and pinch to zoom out. Alternatively, drag the lens selection icon to the left or right. Zooming features are available only when using the rea...

Apps and features 59 Locking the focus (AF) and exposure (AE) You can lock the focus or exposure on a selected area to prevent the camera from automatically adjusting based on changes to the subjects or light sources.Tap and hold the area to focus, the AF/AE frame will appear on the area and the foc...

Apps and features 60 Photo mode (Intelligent camera) The camera adjusts the shooting options automatically depending on the surroundings to capture photos easily. The intelligent camera feature automatically recognises the subject and optimises the colour and any effects.On the shooting modes list, ...

Apps and features 61 3 Face the front camera lens. 4 Tap to take a photo. Applying filter and beauty effects You can select a filter effect and modify facial features, such as your skin tone or face shape, before taking a photo. 1 On the preview screen, tap . 2 Select a filter effect or beauty effec...

Apps and features 62 Live focus mode Take photos that focus on the face by blurring the background. • Use this feature in a place that has sufficient light. • The background blur may not be applied properly in the following conditions: – The device or the subject is moving. – The subject has a simil...

Apps and features 63 2 Select a background effect you want.To adjust the intensity of the background effect, drag the adjustment bar to the left or right. Adjust the intensity of the background effect. 3 Tap Apply to save the photo. Using shooting modes To change the shooting mode, drag the shooting...

Apps and features 64 Pro mode Capture photos while manually adjusting various shooting options, such as exposure value and ISO value.On the shooting modes list, tap MORE → PRO . Select options and customise the settings, and then tap to take a photo. Available options • : Select an ISO value. This c...

Apps and features 65 Customising camera settings Options for current shooting mode On the preview screen, use the following options. The available options may vary depending on the shooting mode. • : Activate or deactivate the flash. • : Select the length of the delay before the camera automatically...

Apps and features 67 Gallery Introduction View images and videos stored in your device. You can also manage images and videos by album or create stories. Viewing images 1 Launch the Gallery app and tap Pictures . 2 Select an image. Access additional options. Delete the image. Share the image with ot...

Apps and features 68 Viewing videos 1 Launch the Gallery app and tap Pictures . 2 Select a video to play. 3 Tap Play video to play the video. Lock the playback screen. Skip to the previous video. Tap and hold to rewind. Switch to the pop-up video player. Capture the current screen. Rewind or fast-fo...

Apps and features 69 Viewing albums You can view your images and videos sorted by folders or albums.Launch the Gallery app, tap Albums , and then select an album. Hiding albums You can hide albums. You cannot hide albums created by default, such as the Camera and Screenshots albums. 1 Launch the Gal...

Apps and features 70 Deleting stories 1 Launch the Gallery app and tap Stories . 2 Tap and hold a story to delete, and tap Delete . Syncing images and videos When you sync your Gallery app with Samsung Cloud, photos and videos you take will also be saved in Samsung Cloud. You can view images and vid...

Apps and features 71 Multi window Introduction Multi window lets you run two apps at the same time in the split screen view. You can also run multiple apps at the same time in the pop-up view. Some apps may not support this feature. Split screen view Pop-up view

Apps and features 72 Split screen view 1 Press the Recents key to open the list of recently used apps. 2 Swipe to the left or right, tap an app’s icon, and then tap Open in split screen view . The selected app will launch in the upper window. 3 On the lower window, swipe left or right to select anot...

Apps and features 73 Pop-up view 1 Press the Recents key to open the list of recently used apps. 2 Swipe to the left or right, tap an app’s icon, and then tap Open in pop-up view . The app screen will appear in the pop-up view. Minimise the window. Close the app. Maximise the window. Adjust the tran...

Apps and features 75 Together Together allows you to set up step count goals and compete with your friends. You can invite friends to walk together, set target step counts, compete in challenges, and view your ranking.On the Samsung Health home screen, tap Together . Steps The device counts the numb...

Apps and features 76 Additional information • Samsung Health is intended for fitness and wellness purposes only and is not intended for use in the diagnosis of disease or other conditions, or in the cure, mitigation, treatment, or prevention of disease. • The available functions, features and addabl...

Apps and features 77 Galaxy Wearable Galaxy Wearable is an app that allows you to manage your wearable devices. When you connect your device to the wearable device, you can customise the wearable device’s settings and apps.Launch the Galaxy Wearable app. Tap Get started to connect your device to the...

Apps and features 78 3 When you are finished composing the note, tap Save . Deleting notes 1 Launch the Samsung Notes app. 2 Tap and hold a note to delete.To delete multiple notes, tick more notes to delete. 3 Tap Delete . Calendar Manage your schedule by entering upcoming events or reminders in you...

Apps and features 79 3 Tap Save to save the event. Creating reminders You can create tasks as reminders and receive notifications at the preset time or location for each reminder. Launch the Calendar app and tap → Reminder . Refer to Reminder for more information. Syncing events with your accounts 1...

Apps and features 81 Clock Introduction Set alarms, check the current time in many cities around the world, time an event, or set a specific duration. Alarm Launch the Clock app and tap Alarm . Setting alarms Tap in the alarms list, set an alarm time, select the days on which the alarm will repeat, ...

Apps and features 82 Stopwatch 1 Launch the Clock app and tap Stopwatch . 2 Tap Start to time an event. To record lap times while timing an event, tap Lap . 3 Tap Stop to stop timing. • To restart the timing, tap Resume . • To clear lap times, tap Reset . Timer 1 Launch the Clock app and tap Timer ....

Apps and features 83 Radio Listening to the FM radio Launch the Radio app. Before you use this app, you must connect an earphone, which serves as the radio antenna. The FM radio scans and saves available stations automatically when running for the first time. Select the radio station you want from t...

Apps and features 84 Game Launcher Introduction Game Launcher gathers your games downloaded from Play Store and Galaxy Store into one place for easy access. You can set the device to game mode to play games more easily. Open games with or without sound. Library panel Access additional options. Downl...

Apps and features 85 Removing a game from Game Launcher Drag the Library panel upwards, tap and hold a game, and then tap Remove from Game Launcher . Changing the performance mode You can change the game performance mode.Launch the Game Launcher app, tap → Game performance → Game performance , and t...

Apps and features 86 • : Configure settings for Game Booster. • Monitoring temperature / Monitoring memory : Set the device to automatically adjust settings to prevent device overheating and to stop apps running in the background to better manage memory. • Block during game : Lock some features duri...

Apps and features 87 Bixby Home On the Bixby Home screen, you can view recommended services and information that Bixby provides by analysing your usage patterns and your routine. • To view more content, connect to a Wi-Fi or mobile network. • To fully use this feature, you must sign in to your Samsu...

Apps and features 88 Using recommended content on Bixby Home When you open Bixby Home, you can view the content that is frequently updated as cards. Swipe upwards or downwards to view the cards.For example, on the way to the office in the morning, you can view your day’s schedule and play your favou...

Apps and features 89 Reminder Create reminders to schedule to-do items or to view content later. You will receive notifications at the preset time or location for each reminder. • To receive more accurate notifications, connect to a Wi-Fi or mobile network. • To fully use this feature, you must sign...

Apps and features 90 Creating reminders Create reminders with various methods. Reminder will alert you if you create a reminder with a specified time or location setting. You can also save various content, such as a single memo or webpage address, and view it later.For example, create a reminder to ...

Apps and features 92 Using parental control features You can configure the settings for Kids Home and view the usage history.On the Kids Home screen, tap → Parental control and enter your unlock code. • Kid’s name : Manage your child’s profile. • Set daily playtime : Restrict the usage time for Kids...

Apps and features 93 • Receiving notification : Receive notifications from connected devices on your smartphone. For example, when the laundry is finished, you can receive a notification on your smartphone. • To use SmartThings, your smartphone and other devices must be connected to a Wi-Fi or mobil...

Apps and features 94 3 Select a device type.Or, tap Scan or tap the search field to search for devices. 4 Follow the on-screen instructions to connect devices. Viewing and controlling connected devices You can view and control the devices. For example, you can check the ingredients in your refrigera...

Apps and features 95 Adding scenes Add a scene and register devices to it to control multiple devices at the same time. 1 Launch the SmartThings app. 2 Tap → and select a location. 3 Tap → Scenes → Add scene . 4 Enter the scene name. 5 Tap under Actions to add actions to perform. 6 Tap Save . Adding...

Apps and features 96 Sharing content Share content by using various sharing options. The following actions are an example of sharing images. You may incur additional charges when sharing files via the mobile network. 1 Launch the Gallery app and select an image. 2 Tap and select a sharing method, su...

Apps and features 97 Using additional features • Send to device : Share content with nearby devices via Wi-Fi Direct or Bluetooth, or with SmartThings supported devices. • Smart View : View your device’s displayed content on a large screen by connecting your device to a screen mirroring-enabled TV o...

Apps and features 98 YouTube Watch or create videos and share them with others. Drive Store your content on the cloud, access it from anywhere, and share it with others. Play Music Discover, listen to, and share music on your device. You can upload music collections stored on your device to the clou...

99 Settings Introduction Customise device settings. You can make your device more personalised by configuring various setting options.Launch the Settings app. To search for settings by entering keywords, tap . Connections Options Change settings for various connections, such as the Wi-Fi feature and...

Settings 100 • Mobile networks : Configure your mobile network settings. • Data usage : Keep track of your data usage amount and customise the settings for the limitation. Set the device to automatically disable the mobile data connection when the amount of mobile data you have used reaches your spe...

Settings 101 Wi-Fi Direct Wi-Fi Direct connects devices directly via a Wi-Fi network without requiring an access point. 1 On the Settings screen, tap Connections → Wi-Fi and tap the switch to activate it. 2 Tap Wi-Fi Direct . The detected devices are listed.If the device you want to connect to is no...

Settings 102 Bluetooth Use Bluetooth to exchange data or media files with other Bluetooth-enabled devices. • Samsung is not responsible for the loss, interception, or misuse of data sent or received via Bluetooth. • Always ensure that you share and receive data with devices that are trusted and prop...

Settings 103 Sending and receiving data Many apps support data transfer via Bluetooth. You can share data, such as contacts or media files, with other Bluetooth devices. The following actions are an example of sending an image to another device. 1 Launch the Gallery app and select an image. 2 Tap → ...

Settings 104 2 Place the NFC antenna area on the back of your device near an NFC tag.The information from the tag appears. Ensure that the device’s screen is unlocked. Otherwise, the device will not read NFC tags or receive data. Making payments with the NFC feature Before you can use the NFC featur...

Settings 105 Sending data with the NFC feature Transfer data, such as images or contacts, with other devices by touching your device’s NFC antenna to the other device’s NFC antenna. 1 On the Settings screen, tap Connections → NFC and payment and tap the switch to activate it. 2 Select an item and to...

Settings 106 Mobile data only apps Select apps to always use the mobile data even when your device is connected to a Wi-Fi network.For example, you can set the device to use only mobile data for apps that you want to keep secure or streaming apps that can be disconnected. Even if you do not deactiva...

Settings 107 Mobile Hotspot and Tethering Use the device as a mobile hotspot to share the device’s mobile data connection with other devices when the network connection is not available. Connections can be made via Wi-Fi, USB, or Bluetooth.On the Settings screen, tap Connections → Mobile Hotspot and...

Settings 108 More connection settings Customise settings to control other connection features.On the Settings screen, tap Connections → More connection settings . • Nearby device scanning : Set the device to scan for nearby devices to connect to. • Printing : Configure settings for printer plug-ins ...

Settings 109 4 Select the printer plug-in and tap the switch to activate it.The device will automatically search for printers that are connected to the same Wi-Fi network as your device. 5 Select a printer to add. To add printers manually, tap → Add printer . Printing content While viewing content, ...

Settings 110 Sounds and vibration Options Change settings for various sounds on the device.On the Settings screen, tap Sounds and vibration . • Sound mode : Set the device to use sound mode, vibration mode, or silent mode. • Vibrate while ringing : Set the device to vibrate and play a ringtone for i...

Settings 111 Separate app sound Set the device to play media sound from a specific app on the connected Bluetooth speaker or headset separate from the sound of other apps.For example, you can listen to the Navigation app through your device’s speaker while listening to playback from the Music app th...

Settings 112 Display Options Change the display and the Home screen settings.On the Settings screen, tap Display . • Brightness : Adjust the brightness of the display. • Adaptive brightness : Set the device to keep track of your brightness adjustments and apply them automatically in similar lighting...

Settings 113 Blue light filter Reduce eye strain by limiting the amount of blue light emitted by the screen. 1 On the Settings screen, tap Display → Blue light filter and tap the Turn on now switch to activate it. 2 Drag the adjustment bar to adjust the filter’s opacity. 3 To set the schedule to app...

Settings 114 Screensaver You can set to display images as a screensaver when the screen turns off automatically. The screensaver will be displayed when the device is charging. 1 On the Settings screen, tap Display → Screensaver . 2 Select an option.If you select Photo Frame or Photos , a slideshow w...

Settings 115 Lock screen Options Change the settings for the locked screen.On the Settings screen, tap Lock screen . The available options may vary depending on the screen lock method selected. • Screen lock type : Change the screen lock method. • Smart Lock : Set the device to unlock itself when tr...

Settings 116 1 On the Settings screen, tap Lock screen → Smart Lock . 2 Unlock the screen using the preset screen lock method. 3 Select an option and follow the on-screen instructions to complete the setup. Security Options Change the settings for securing the device.On the Settings screen, tap Secu...

Settings 117 Secure Folder Secure Folder protects your private content and apps, such as photos and contacts, from being accessed by others. You can keep your private content and apps secure even when the device is unlocked. Secure Folder is a separate, secured storage area. The data in Secure Folde...

Settings 118 4 Select a lock method to use for Secure Folder and follow the on-screen instructions to complete the setup.To change the name or icon colour of Secure Folder, tap → Customise . • When you launch the Secure Folder app, you must unlock the app using your preset lock method. • If you forg...

Settings 119 Moving content from Secure Folder Move content from Secure Folder to the corresponding app in the default storage. The following actions are an example of moving an image from Secure Folder to the default storage. 1 Launch the Secure Folder app and tap Gallery . 2 Select an image and ta...

Settings 120 Hiding Secure Folder You can hide the Secure Folder shortcut from the Apps screen.Launch the Secure Folder app, tap → Settings , and then tap the Show icon on Apps screen switch to deactivate it. Alternatively, drag the status bar downwards to open the notification panel. Then, swipe do...

Settings 121 Uninstalling Secure Folder You can uninstall Secure Folder, including the content and apps in it.Launch the Secure Folder app and tap → Settings → More settings → Uninstall . To back up content before uninstalling Secure Folder, tick Move media files out of Secure Folder and tap Uninsta...

Settings 122 Samsung Cloud Sync the data saved in your device, such as images and videos, with Samsung Cloud and view the data you have saved on Samsung Cloud. You can also back up your device’s data to Samsung Cloud and restore it later. To use Samsung Cloud, you must sign in to your Samsung accoun...

Settings 124 Advanced features Options Activate advanced features and change the settings that control them.On the Settings screen, tap Advanced features . Excessive shaking or an impact to the device may cause an unintended input for some features using sensors. • XCover key : View and edit the app...

Settings 126 2 Tap the switch of an app to install the second app.The second app will be installed. The second app’s icon will be displayed with . When you receive notifications from the second app, the notifications will be displayed with to distinguish them from the first app’s notifications. Seco...

Settings 127 Digital Wellbeing View the daily usage history of your device. You can also limit usage time or change the notification settings for each app.On the Settings screen, tap Digital Wellbeing and parental controls → Digital Wellbeing . Number of notifications Number of unlocks The time the ...

Settings 128 Device care Introduction The device care feature provides an overview of the status of your device’s battery, storage, memory, and system security. You can also automatically optimise the device with a tap of your finger. Optimising your device On the Settings screen, tap Device care → ...

Settings 129 Power mode Select a power mode that suits your device usage purposes.Tap Power mode and select an option. • Optimised : Optimised for a balance between the device’s performance and battery usage. • Medium power saving : Activate power saving mode to extend the battery’s usage time. • Ma...

Settings 130 Memory On the Settings screen, tap Device care → Memory . To speed up your device by stopping apps running in the background, tick apps from the apps list, and tap Clean now . Security Check the device’s security status. This feature scans your device for malware.On the Settings screen,...

Settings 131 Adding device languages You can add languages to use on your device. 1 On the Settings screen, tap General management → Language and input → Language → Add language . To view all the languages that can be added, tap → All languages . 2 Select a language to add. 3 To set the selected lan...

Settings 132 Software update Update your device’s software via the firmware over-the-air (FOTA) service. You can also schedule software updates.On the Settings screen, tap Software update . If emergency software updates are released for your device’s security and to block new types of security threa...

Settings 133 About phone Access your device’s information.On the Settings screen, tap About phone . To change your device’s name, tap Edit . • Status : View various device information, such as the SIM card status, Wi-Fi MAC address, and serial number. • Legal information : View legal information rel...

134 Appendix Troubleshooting Before contacting a Samsung Service Centre, please attempt the following solutions. Some situations may not apply to your device. When you turn on your device or while you are using the device, it prompts you to enter one of the following codes: • Password: When the devi...

Appendix 135 Your device does not turn on • When the battery is completely discharged, your device will not turn on. Fully charge the battery before turning on the device. • The battery may not be inserted properly. Insert the battery again. • Wipe both gold-coloured contacts and insert the battery ...

Appendix 136 Resetting the device If the methods above do not solve your problem, perform a factory data reset.Launch the Settings app and tap General management → Reset → Factory data reset → Reset → Delete all . Before performing the factory data reset, remember to make backup copies of all import...

Appendix 137 The battery does not charge properly (For Samsung-approved chargers) • Ensure that the charger is connected properly. • If the battery terminals are dirty, the battery may not charge properly or the device may turn off. Wipe both gold-coloured contacts and try charging the battery again...

Appendix 138 Error messages appear when opening multimedia files If you receive error messages or multimedia files do not play when you open them on your device, try the following: • Free some memory by transferring files to a computer or deleting files from your device. • Ensure that the music file...