Samsung SM-G388F - User Manual

Read me first 6 • The water-resistant design of the device causes it to vibrate slightly in certain conditions. Vibrations in these conditions, such as when the volume level is high are normal and do not affect the device’s performance. • The touchscreen and other features may not work properly if t...

7 Getting started Package contents Check the product box for the following items: • Device • Battery • Quick start guide • The items supplied with the device and any available accessories may vary depending on the region or service provider. • The supplied items are designed only for this device and...

Getting started 8 Device layout Microphone Touchscreen Speaker Headset jack Multipurpose jack Home key Recents key Power key Front camera Back key Proximity sensor Volume key Xcover key NFC antenna (on the battery) Loud speaker Rear camera Flash Main antenna Back cover GPS antenna

Getting started 9 • Do not cover the antenna area with your hands or other objects. This may cause connectivity problems or drain the battery. • Using a Samsung-approved screen protector is recommended. Unapproved screen protectors may cause the sensors to malfunction. Keys Key Function Power • Pres...

Getting started 10 Using the SIM or USIM card and battery Installing the SIM or USIM card and battery Insert the SIM or USIM card provided by the mobile telephone service provider, and the included battery. • Only microSIM cards work with the device. • Some LTE services may not be available dependin...

Getting started 12 4 Replace the back cover. Press 1 Align 2 • Ensure that the back cover is closed tightly. • Use only Samsung-approved back covers and accessories with the device. Removing the SIM or USIM card and battery 1 Remove the back cover. 2 Pull out the battery.

Getting started 13 3 Pull out the SIM or USIM card. Charging the battery Use the charger to charge the battery before using it for the first time. A computer can be also used to charge the battery by connecting them via the USB cable. Use only Samsung-approved chargers, batteries, and cables. Unappr...

Getting started 15 Reducing the battery consumption Your device provides options that help you save the battery power. By customising these options and deactivating features in the background, you can use the device longer between charges: • When you are not using the device, switch to sleep mode by...

Getting started 16 1 Remove the back cover. 2 Insert a memory card with the gold-coloured contacts facing downwards. 3 Replace the back cover. Removing the memory card Before removing the memory card, first unmount it for safe removal. On the Home screen, tap → Settings → Storage → Unmount SD card ....

Getting started 17 Formatting the memory card A memory card formatted on a computer may not be compatible with the device. Format the memory card on the device.On the Home screen, tap → Settings → Storage → Format SD card → FORMAT SD CARD → ERASE EVERYTHING . Before formatting the memory card, remem...

Getting started 18 Turning the device on and off Press and hold the Power key for a few seconds to turn on the device.When you turn on your device for the first time or after performing a data reset, follow the on-screen instructions to set up your device.To turn off the device, press and hold the P...

19 Basics Using the touchscreen • Do not allow the touchscreen to come into contact with other electrical devices. Electrostatic discharges can cause the touchscreen to malfunction. • To avoid damaging the touchscreen, do not tap it with anything sharp or apply excessive pressure to it with your fin...

Basics 20 Tapping and holding Tap and hold an item or the screen for more than 2 seconds to access available options. Dragging To move an item, tap and hold it and drag it to the target position. Double-tapping Double-tap on a webpage or image to zoom in. Double-tap again to return.

Basics 21 Swiping Swipe to the left or right on the Home screen or the Apps screen to view other panels. Swipe upwards or downwards to scroll through a webpage or a list of items, such as contacts. Spreading and pinching Spread two fingers apart on a webpage, map, or image to zoom in a part. Pinch t...

Basics 22 Home screen layout Home screen The Home screen is the starting point for accessing all of the device’s features. It displays widgets, shortcuts to apps, and more. Widgets are small apps that launch specific app functions to provide information and convenient access on your Home screen.To v...

Basics 23 Home screen options On the Home screen, tap and hold an empty area, or pinch your fingers together to access the available options.

Basics 24 Apps screen The Apps screen displays icons for all apps, including newly installed apps.On the Home screen, tap to open the Apps screen. To view other panels, scroll left or right, or select a screen indicator at the bottom of the screen. To customise the Apps screen, refer to Managing the...

Basics 25 Indicator icons Indicator icons appear on the status bar at the top of the screen. The icons listed in the table below are most common. The status bar may not appear at the top of the screen in some apps. To display the status bar, drag down from the top of the screen. Icon Meaning No sign...

Basics 26 Notification panel Using the notification panel When you receive new notifications, such as messages or missed calls, indicator icons appear on the status bar. To see more information about the icons, open the notification panel and view the details.To open the notification panel, drag the...

Basics 27 Rearranging quick setting buttons To rearrange quick setting buttons on the notification panel, open the Apps screen and tap Settings → Display → Notification panel . Tap and hold an item, and then drag the item to another location. Using the quick setting buttons You can activate or deact...

Basics 28 Opening apps On the Home screen or the Apps screen, select an app icon to open it.To open the list of recently used apps, press the Recents key and select an app icon to open. Closing an app Press the Recents key and drag an app icon to the left or right to close it. To close all running a...

Basics 29 Play Store Use this app to purchase and download apps.Tap Play Store on the Apps screen. Installing apps Browse apps by category or tap the search field to search for a keyword.Select an app to view information about it. To download free apps, tap INSTALL . To purchase and download apps wh...

Basics 30 Entering text Keyboard layout A keyboard appears automatically when you enter text to send messages, create memos, and more. Text entry is not supported in some languages. To enter text, you must change the input language to one of the supported languages. Delete a preceding character. Ent...

Basics 31 Using additional keyboard functions Tap and hold to use various functions. Other icons may appear instead of depending on the last function that was used. • : Enter text by voice. Open the keyboard. Start or pause entering text by voice. • : Change the keyboard settings. • : Enter emoticon...

Basics 32 My Files Use this app to access various files stored in the device.Tap My Files on the Apps screen. Access additional options. View the download history. Search for files or folders. View files by categories. Ultra power saving mode Use this mode to extend the device’s battery power. In ul...

Basics 33 To add an app to the Home screen, tap and select an app.To remove an app from the Home screen, tap → Remove , select an app with , and then tap OK . To change the settings for ultra power saving mode, such as network connectivity or sound, tap → Settings . To deactivate ultra power saving ...

34 Network connectivity Mobile data Connect the device to a mobile network to use the Internet or share media files with other devices. Refer to Data usage for additional options. On the Apps screen, tap Settings → Data usage , and then tick Mobile data . Wi-Fi Connect the device to a Wi-Fi network ...

Network connectivity 35 Tethering and Mobile hotspot About tethering and mobile hotspots Use this feature to share the device’s mobile data connection with computers and other devices if an Internet connection is unavailable. Connections can be made via Wi-Fi, USB, or Bluetooth. You may incur additi...

Network connectivity 36 Using USB tethering Share the device’s mobile data connection with other devices via a USB cable. 1 On the Apps screen, tap Settings → Tethering and Mobile hotspot . 2 Connect your device to the computer via the USB cable. 3 Tick USB tethering . The icon appears on the status...

37 Personalising Managing the Home and Apps screens Managing the Home screen Adding items Tap and hold an app from the Apps screen, and then drag it to the Home screen.To add widgets, open the Home screen, tap and hold an empty area, tap Widgets , tap and hold a widget, and then drag it to the Home ...

Personalising 38 Managing panels On the Home screen, tap and hold an empty area to add, move, or remove a panel.To add a panel, swipe left to the last panel, and then tap .To move a panel, tap and hold a panel preview, and then drag it to a new location.To remove a panel, tap and hold a panel previe...

Personalising 39 Setting wallpaper and ringtones Setting wallpaper Set an image or photo stored in the device as wallpaper for the Home screen or the locked screen. 1 On the Home screen, tap and hold an empty area, and then tap Wallpapers . Alternatively, on the Apps screen, tap Settings → Display →...

Personalising 40 Changing the screen lock method You can change the way that you lock the screen to prevent others from accessing your personal information.On the Apps screen, tap Settings → Lock screen → Screen lock , and then select a screen lock method. The device requires an unlock code whenever...

Personalising 41 Using Samsung Smart Switch You can transfer data of the previous device to a new device via Smart Switch. Visit www.samsung.com/smartswitch for more information. Samsung Smart Switch is not supported on some devices or computers. Using Smart Switch Mobile Use this app to transfer da...

Personalising 42 Using Samsung Kies Import a backup of your data from your computer via Samsung Kies to restore data on your device. You can also back up data to the computer via Samsung Kies. Refer to Connecting with Samsung Kies for more information. Setting up accounts Adding accounts Some apps u...

43 Phone Making calls Tap Phone on the Apps screen. Tap Keypad , enter a phone number, and then tap to make a voice call, or tap to make a video call. You can also make calls to phone numbers listed in Logs , Favourites , and Contacts . Access additional options. Preview the phone number. View favou...

Phone 44 Making an international call Tap Keypad . Tap and hold 0 until the + sign appears. Enter the country code, area code, and phone number, and then tap . To block outgoing international calls, tap → Settings → Call → More settings → Call barring . Then, select a call type and tick Internationa...

Phone 45 Options during calls During a voice call The following actions are available: • Add call : Dial a second call. • Keypad : Open the keypad. • End call : End the current call. • Speaker : Activate or deactivate the speakerphone. When using the speakerphone, speak into the microphone at the to...

46 Contacts Adding contacts Moving contacts from other devices You can move contacts from other devices to your device. Refer to Transferring data from your previous device for more information. Creating contacts manually 1 On the Apps screen, tap Contacts → Contacts . 2 Tap and enter contact inform...

Contacts 47 Searching for contacts On the Apps screen, tap Contacts → Contacts . Use one of the following search methods: • Scroll up or down the contacts list. • Tap the search field at the top of the contacts list and enter search criteria. Once a contact is selected, take one of the following act...

48 Messages & email Messages Sending messages Send text messages (SMS) or multimedia messages (MMS). You may incur additional charges for sending or receiving messages when you are roaming. 1 Tap Messages on the Apps screen. 2 Tap . 3 Add recipients and enter a message. Access additional options...

Messages & email 49 Viewing incoming messages Incoming messages are grouped into message threads by contact. Select a contact to view the person’s messages. You may incur additional charges for sending or receiving messages when you are roaming. While viewing a message, tap to view more options....

Messages & email 50 Sending emails Tap Email on the Apps screen. Tap at the bottom of the screen to compose a message. Add a CC or BCC. Add recipients. Add recipients from the contacts list. Enter a message. Enter a subject. Send the message. Access additional options. Attach images, videos and ...

Messages & email 51 Reading emails Tap Email on the Apps screen. Tap , select an email account to use, and new messages are retrieved. To manually retrieve new messages, tap . Tap a message to read. Open attachments. Reply to the message. Add this email address to the contacts list or view other...

52 Camera Basic shooting Taking photos or recording videos 1 Tap Camera on the Apps screen. 2 Tap the image on the preview screen where the camera should focus. 3 Tap to take a photo or tap to record a video. • Spread two fingers apart on the screen to zoom in, and pinch to zoom out. • To capture an...

Camera 53 Launching Camera on the locked screen To quickly take photos of special moments, launch Camera on the locked screen. On the locked screen, drag outside the large circle. If is not shown, open the Apps screen, tap Settings → Lock screen , and then tick Camera shortcut . This feature may not...

Camera 54 Panorama Use this mode to take a photo composed of many photos strung together. The device identifies the photo with in Gallery . On the Apps screen, tap Camera → → Panorama . To get the best shot, follow these tips: • Move the camera slowly in one direction. • Keep the image within the fr...

Camera 55 Selfie Use this mode to take a self-portrait using the front camera. 1 On the Apps screen, tap Camera . 2 Tap to use the front camera. 3 Show your palm to the screen or tap to take a photo of yourself. Camera settings On the Apps screen, tap Camera → . Not all of the following options are ...

57 Gallery Viewing content on the device On the Apps screen, tap Gallery and select an image or a video. Video files show the icon on the preview thumbnail.To hide or show the menu bar and the preview thumbnails, tap the screen. Access additional options. Delete the image. Modify the image. Move to ...

58 Useful apps and features S Planner Creating events or tasks 1 Tap S Planner on the Apps screen. 2 Tap . Alternatively, select a date with no events or tasks in it and tap the date again.If the date already has saved events or tasks in it, tap the date and tap . 3 Select either event or task and e...

Useful apps and features 59 Syncing events and tasks with your accounts Tap S Planner on the Apps screen. To sync events and tasks with your accounts, tap → Sync . To add accounts to sync with, tap → Calendars → Add account . Then, select an account to sync with and sign in.To change an account’s sy...

Useful apps and features 60 Video Playing videos Tap Video on the Apps screen. Select a video to play. Move forwards or backwards by dragging the bar. Change screen ratio. Restart the current video or skip to the previous video. Tap and hold to move backwards quickly. Skip to the next video. Tap and...

Useful apps and features 61 Clock Alarm On the Apps screen, tap Clock → Alarm . Setting alarms Tap in the alarms list, set an alarm time, select the days on which the alarm will repeat, set other various alarm options, and then tap SAVE . To activate or deactivate alarms, tap next to the alarm in th...

Useful apps and features 62 Stopwatch On the Apps screen, tap Clock → Stopwatch . Tap START to time an event. Tap LAP to record lap times. Tap STOP to stop timing. To clear lap times, tap RESET . Timer On the Apps screen, tap Clock → Timer . Set the duration, and then tap START . Drag outside the la...

Useful apps and features 63 Searching for memos Tap on the memos list and enter a keyword to search for memos that include the keyword. Voice Recorder Recording voice memos Tap Voice Recorder on the Apps screen. Tap to start recording. Speak into the microphone. Tap to pause recording. To cancel rec...

Useful apps and features 64 Radio Listening to the FM radio Tap Radio on the Apps screen. Before you use this app, you must connect a headset, which serves as the radio antenna. The FM radio scans and saves available stations automatically when running for the first time. Select the radio station yo...

Useful apps and features 65 Scanning radio stations Tap Radio on the Apps screen. Tap → Scan , and then select a scan option. The FM radio scans and saves available stations automatically.Select the radio station you want from the stations list and tap to return to the FM radio screen. Google apps G...

Useful apps and features 67 Google Search quickly for items on the Internet or your device. Voice Search Search quickly for items by saying a keyword or phrase. Google Settings Configure settings for some features provided by Google.

68 Connecting with other devices Bluetooth About Bluetooth Bluetooth creates a direct wireless connection between two devices over short distances. Use Bluetooth to exchange data or media files with other devices. • Samsung is not responsible for the loss, interception, or misuse of data sent or rec...

Connecting with other devices 69 2 Select a device to pair with.If your device has paired with the device before, tap the device name without confirming the auto-generated passkey.If the device you want to pair with is not in the list, request that the device turns on its visibility option. 3 Accept...

Connecting with other devices 70 Unpairing Bluetooth devices 1 On the Apps screen, tap Settings → Bluetooth . The device displays the paired devices in the list. 2 Tap next to the device’s name to unpair. 3 Tap Unpair . Wi-Fi Direct About Wi-Fi Direct Wi-Fi Direct connects devices directly via a Wi-...

Connecting with other devices 71 Sending and receiving data You can share data, such as contacts or media files, with other devices. The following actions are an example of sending an image to another device. Sending an image 1 On the Apps screen, tap Gallery . 2 Select an image. 3 Tap → Wi-Fi Direc...

Connecting with other devices 72 NFC About NFC Your device allows you to read near field communication (NFC) tags that contain information about products. You can also use this feature to make payments and buy tickets for transportation or events after downloading the required apps. The battery cont...

Connecting with other devices 73 Making a purchase with the NFC feature Before you can use the NFC feature to make payments, you must register for the mobile payment service. To register or get more information about the service, contact your service provider.On the Apps screen, tap Settings → NFC ,...

Connecting with other devices 74 Mobile printing Connect the device to a printer via Wi-Fi or Wi-Fi Direct, and print images or documents. Some printers may not be compatible with the device. Adding printer plug-ins Add printer plug-ins for printers you want to connect the device to.On the Apps scre...

75 Device & data manager Updating the device The device can be updated to the latest software. Updating over the air The device can be directly updated to the latest software by the firmware over-the-air (FOTA) service.On the Apps screen, tap Settings → About device → Software updates → Update n...

Device & data manager 76 Transferring files between the device and a computer Move audio, video, image, or other types of files from the device to the computer, or vice versa. Do not disconnect the USB cable from the device when you are transferring files. Doing so may cause data loss or device ...

Device & data manager 77 Backing up and restoring data Keep your personal information, app data, and settings safe on your device. You can back up your sensitive information to a backup account and access it later. Using a Google account 1 Tap Settings on the Apps screen. 2 Tap Backup and reset ...

78 Settings About Settings Use this app to configure the device, set app options, and add accounts.Tap Settings on the Apps screen. Connections Wi-Fi Activate the Wi-Fi feature to connect to a Wi-Fi network and access the Internet or other network devices.On the Settings screen, tap Wi-Fi , and then...

Settings 79 Setting Wi-Fi sleep policy Tap → Advanced → Keep Wi-Fi on during sleep . When the screen is turned off, the device automatically turns off Wi-Fi connections. When this happens, the device automatically accesses mobile networks if it is set to use them. This may incur data transfer fees. ...

Settings 80 Flight mode This disables all wireless functions on your device. You can use only non-network services.On the Settings screen, tick Flight mode . Data usage Keep track of your data usage amount and customise the settings for the limitation.On the Settings screen, tap Data usage . • Mobil...

Settings 81 NFC Activate the NFC feature to read or write NFC tags that contain information.On the Settings screen, tap NFC , and then tap the NFC switch to activate it. • Android Beam : Turn on the Android Beam feature to send data, such as webpages and contacts, to NFC-enabled devices. • Tap and p...

Settings 82 Device Sounds and notifications Change settings for various sounds on the device.On the Settings screen, tap Sounds and notifications . • Vibrate when ringing : Set the device to vibrate and play a ringtone for incoming calls. • Ringtones : Add or select a ringtone for incoming calls. • ...

Settings 83 Lock screen Change the settings for the locked screen.On the Settings screen, tap Lock screen . • Screen lock : Change the screen lock method. The following options may vary depending on the screen lock method selected. • Dual clock : Set the device to show the dual clock. • Show date : ...

Settings 84 Application manager View and manage the apps on your device.On the Settings screen, tap Application manager . Personal Accounts Add email or SNS accounts.On the Settings screen, tap Accounts . Backup and reset Change the settings for managing settings and data.On the Settings screen, tap...

Settings 86 Xcover key View and edit the apps launched when you press the Xcover key.On the Settings screen, tap Xcover key . • Short press : Select an app to launch when you press the Xcover key. • Long press : Select an app to launch when you press and hold the Xcover key. System Language and inpu...

Settings 87 • Auto replace : Set the device to correct misspelled and incomplete words by tapping the space bar or punctuation mark. • Auto capitalise : Set the device to automatically capitalise the first character after a final punctuation mark, such as a full stop, question mark, or exclamation m...

Settings 88 Date and time Access and alter the following settings to control how the device displays the time and date.On the Settings screen, tap Date and time . If the battery remains fully discharged or removed from the device, the time and date is reset. • Automatic date and time : Automatically...

Settings 89 Storage View memory information for your device and memory card, or format a memory card.On the Settings screen, tap Storage . Formatting a memory card permanently deletes all data from it. The actual available capacity of the internal memory is less than the specified capacity because t...

Settings 90 • Go to website : Access the Find my mobile website ( findmymobile.samsung.com ). You can track and control your lost or stolen device from the Find my mobile website. • Set up SIM card lock : Change the SIM card lock settings. • Make passwords visible : Set the device to display passwor...

91 Troubleshooting Before contacting a Samsung Service Centre, please attempt the following solutions. Some situations may not apply to your device. When you turn on your device or while you are using the device, it prompts you to enter one of the following codes: • Password: When the device lock fe...

Troubleshooting 92 The touchscreen responds slowly or improperly • If you attach a protective cover or optional accessories to the touchscreen, the touchscreen may not function properly. • If you are wearing gloves, if your hands are not clean while touching the touchscreen, or if you tap the screen...

Troubleshooting 94 Your device is hot to the touch When you use apps that require more power or use apps on your device for an extended period of time, your device may feel hot to the touch. This is normal and should not affect your device’s lifespan or performance. Error messages appear when launch...

Troubleshooting 95 • Your device supports photos and videos captured with the device. Photos and videos captured by other devices may not work properly. • Your device supports multimedia files that are authorised by your network service provider or providers of additional services. Some content circ...

Troubleshooting 96 Data stored in the device has been lost Always make backup copies of all important data stored in the device. Otherwise, you cannot restore data if it is corrupted or lost. Samsung is not responsible for the loss of data stored in the device. A small gap appears around the outside...