Samsung Galaxy S10+ - User Manual

Basics 8 Device overheating situations and solutions When the device heats up while charging the battery While charging, the device and the charger may become hot. During wireless charging or fast charging, the device may feel hotter to the touch. This does not affect the device’s lifespan or perfor...

Basics 10 Precautions for device overheating If you begin to feel uncomfortable due to the device overheating, stop using the device.When the device heats up, the features and performance may be limited or the device may turn off to cool down. The feature is only available on supported models. • If ...

Basics 11 Device layout and functions Package contents Refer to the quick start guide for package contents. • The items supplied with the device and any available accessories may vary depending on the region or service provider. • The supplied items are designed only for this device and may not be c...

Basics 12 Device layout ► Galaxy S10 5G : Front camera (Dual) Speaker Edge screen Fingerprint recognition sensor Power key Touchscreen Edge screen Volume key Bixby key Proximity/Light sensor Multipurpose jack (USB Type-C) SIM card tray

Basics 20 • Connectivity problems and battery drain may occur in the following situations: – If you attach metallic stickers on the antenna area of the device – If you attach a device cover made with metallic material to the device – If you cover the device’s antenna area with your hands or other ob...

Basics 21 Soft buttons Back button Home button Recents button When you turn on the screen, the soft buttons will appear at the bottom of the screen. The soft buttons are set to the Recents button, Home button, and Back button by default. Refer to Navigation bar (soft buttons) for more information. B...

Basics 22 1 Connect the USB cable to the USB power adaptor. 2 Plug the USB cable into the device’s multipurpose jack. 3 Plug the USB power adaptor into an electric socket. 4 After fully charging, disconnect the charger from the device. Then, unplug the charger from the electric socket. Reducing the ...

Basics 23 • If you use multiple apps at once, network apps, or apps that need a connection to another device, the battery will drain quickly. To avoid losing power during a data transfer, always use these apps after fully charging the battery. • Using a power source other than the charger, such as a...

Basics 24 Wireless charging The device has a built-in wireless charging coil. You can charge the battery using a wireless charger (sold separately). Fast wireless charging You can charge your device faster using the fast wireless charging feature. To use this feature, you must use a charger and comp...

Basics 26 Smartphone Galaxy Watch Galaxy Buds 3 When you are finished charging, disconnect the other device from your device. • Only devices that support the wireless charging feature can be charged using this feature. Some devices may not be charged. To see devices that support the Wireless power s...

Basics 30 Correct card installation (Galaxy S10+, S10, S10e) ► Single SIM models : microSD card Nano-SIM card ► Dual SIM models : Nano-SIM card 1 Nano-SIM card 2 Nano-SIM card microSD card You cannot insert a nano-SIM card and a microSD card in the same place simultaneously. Removing the SIM or USIM...

Basics 31 Using dual SIM or USIM cards (dual SIM models) If you insert two SIM or USIM cards, you can have two phone numbers or service providers for a single device. Activating SIM or USIM cards Launch the Settings app and tap Connections → SIM card manager . Select a SIM or USIM card and tap the s...

Basics 33 1 Insert the ejection pin into the hole on the tray to loosen the tray. Ensure that the ejection pin is perpendicular to the hole. Otherwise, the device may be damaged. 2 Pull out the tray gently from the tray slot. When you remove the tray from the device, the mobile data connection will ...

Basics 34 Formatting the memory card A memory card formatted on a computer may not be compatible with the device. Format the memory card on the device. 1 Launch the Settings app and tap Battery and device care → Storage . 2 Swipe to the left to view the SD card page. 3 Tap → Format . Before formatti...

Basics 35 Emergency mode You can switch the device to emergency mode to reduce battery consumption. Some apps and functions will be restricted. In emergency mode, you can make an emergency call, send your current location information to others, sound an emergency alarm, and more. Activating emergenc...

Basics 36 3 Follow the on-screen instructions to complete the setup.The Home screen will appear. If you do not connect to a Wi-Fi network, you may not be able to set up some device features during the initial setup. Fingerprint recognition In order for fingerprint recognition to function, your finge...

Basics 37 For better fingerprint recognition When you scan your fingerprints on the device, be aware of the following conditions that may affect the feature’s performance: • The device may not recognise fingerprints that are affected by wrinkles or scars. • The device may not recognise fingerprints ...

Basics 38 Registering fingerprints 1 Launch the Settings app and tap Biometrics and security → Fingerprints . 2 Read the on-screen instructions and tap Continue . 3 Set a screen lock method. 4 Register your fingerprint. ► Galaxy S10 5G , S10+ , S10 : Place your finger on the fingerprint recognition ...

Basics 39 5 When you are finished registering your fingerprints, tap Done . Checking registered fingerprints You can check whether your fingerprint is registered by placing your finger on the fingerprint recognition sensor. 1 Launch the Settings app and tap Biometrics and security → Fingerprints . 2...

Basics 40 Face recognition You can set the device to unlock the screen by recognising your face. • If you use your face as a screen lock method, your face cannot be used to unlock the screen for the first time after turning on the device. To use the device, you must unlock the screen using the patte...

Basics 41 4 Hold the device with the screen facing towards you and look at the screen. 5 Position your face inside the frame on the screen.The camera will scan your face. • If unlocking the screen with your face is not working properly, tap Remove face data to remove your registered face and registe...

Basics 42 3 Tap the Face unlock switch to activate it. • If you want to set the device to unlock the screen without swiping on the locked screen after recognising your face, tap the Stay on Lock screen until swipe switch to deactivate it. • If you want to reduce the possibility of recognising faces ...

Basics 44 Using zoom features Select .5 / 1 / 2 or drag it to the left or right to zoom in or out. Alternatively, spread two fingers apart on the screen to zoom in, and pinch to zoom out. • .5 : The Ultra wide camera lets you take wide-angle photos or record wide-angle videos of things like landscap...

Basics 45 • : Select a metering method. This determines how light values are calculated. Centre-weighted metering uses the light in the centre portion of the shot to calculate the exposure of the shot. Spot metering uses the light in a concentrated centre area of the shot to calculate the exposure o...

Basics 46 Shot suggestions The camera suggests the ideal composition for the photo by recognising the position and angle of your subject.On the preview screen, tap and tap the Shot suggestions switch to activate it. 1 On the shooting modes list, tap PHOTO . A guide will appear on the preview screen....

Basics 47 Applying filter and beauty effects You can select a filter effect and modify facial features, such as your skin tone or face shape, before taking a photo. 1 On the preview screen, tap . 2 Select effects and take a photo.If you use the My filters feature, you can create your own filter usin...

Basics 48 Portrait mode / Portrait video mode The camera allows you to capture photos or videos where the background is blurred and the subject stands out clearly. You can also apply a background effect and edit it after taking a photo. 1 On the shooting modes list, tap PORTRAIT or MORE → PORTRAIT V...

Basics 49 Single take mode Take various photos and videos in just one shot.Your device automatically selects the best shot and creates photos with filters or videos with certain sections repeated. 1 On the shooting modes list, tap SINGLE TAKE . 2 Tap and move the camera to capture the scene you want...

Basics 50 • SPEED : Adjust the shutter speed. A slow shutter speed allows more light in, so the photo or video becomes brighter. This is ideal for photos or videos of scenery or photos or videos taken at night. A fast shutter speed allows less light in. This is ideal for capturing photos or videos o...

Basics 51 Panorama mode Using panorama mode, take a series of photos and then stitch them together to create a wide scene. 1 On the shooting modes list, tap MORE → PANORAMA . 2 Tap and move the device slowly in one direction.Keep the image within the frame on the camera’s viewfinder. If the preview ...

Basics 52 Super Slow-mo mode Super slow motion is a feature that records a quickly passing moment slowly so that you can appreciate it later. 1 On the shooting modes list, tap MORE → SUPER SLOW-MO and tap to record a video. The device will capture the moment in super slow motion and save it as a vid...

Basics 53 Slow motion mode Record a video for viewing it in slow motion. You can specify sections of your videos to be played in slow motion. 1 On the shooting modes list, tap MORE → SLOW MOTION and tap to record a video. 2 When you are finished recording, tap to stop. 3 On the preview screen, tap t...

Basics 54 Customising camera settings On the preview screen, tap . Some options may not be available depending on the shooting mode. Intelligent features • Scene optimiser : Set the device to adjust the colour settings and apply the optimised effect automatically depending on the subject or scene. •...

Apps and features 58 Samsung account Your Samsung account is an integrated account service that allows you to use a variety of Samsung services provided by mobile devices, TVs, and the Samsung website.To check the list of services that can be used with your Samsung account, visit account.samsung.com...

Apps and features 59 Understanding the screen Controlling the touchscreen Tapping Tap the screen. Tapping and holding Tap and hold the screen for approximately 2 seconds. Dragging Tap and hold an item and drag it to the target position. Double-tapping Double-tap the screen. Swiping Swipe upwards, do...

Apps and features 60 Navigation bar (soft buttons) When you turn on the screen, the soft buttons will appear on the navigation bar at the bottom of the screen. The soft buttons are set to the Recents button, Home button, and Back button by default. The functions of the buttons can change according t...

Apps and features 61 Home screen and Apps screen The Home screen is the starting point for accessing all of the device’s features. It displays widgets, shortcuts to apps, and more.The Apps screen displays icons for all apps, including newly installed apps. Switching between Home and Apps screens On ...

Apps and features 62 Editing the Home screen On the Home screen, tap and hold an empty area, or pinch your fingers together to access the editing options. You can set the wallpaper, add widgets, and more. You can also add, delete, or rearrange Home screen panels. • Adding panels: Swipe to the left, ...

Apps and features 63 Launching Finder Search for content on the device quickly. 1 On the Apps screen, tap Search . Alternatively, open the notification panel, swipe downwards, and then tap . 2 Enter a keyword.Apps and content on your device will be searched.If you tap on the keyboard, you can search...

Apps and features 64 • Moving apps from a folder Tap and hold an app to drag it to a new location. • Deleting a folder Tap and hold a folder, and then tap Delete folder . Only the folder will be deleted. The folder’s apps will be relocated to the Apps screen. Edge panel You can quickly access your f...

Apps and features 65 Lock screen Pressing the Power key turns off the screen and locks it. Also, the screen turns off and automatically locks if the device is not used for a specified period.To unlock the screen, swipe in any direction when the screen turns on.If the screen is off, press the Power k...

Apps and features 67 Notification panel When you receive new notifications, indicator icons appear on the status bar. To see more information about the icons, open the notification panel and view the details.To open the notification panel, drag the status bar downwards. To close the notification pan...

Apps and features 68 To change feature settings, tap the text under each button. To view more detailed settings, tap and hold a button.To rearrange buttons, tap → Edit buttons , tap and hold a button, and then drag it to another location. Controlling media playback Take control of music or video pla...

Apps and features 69 Entering text Keyboard layout A keyboard appears automatically when you enter text. Break to the next line. Delete a preceding character. Enter symbols. Enter uppercase. For all caps, tap it twice. Additional keyboard functions Enter a space. View more keyboard functions. Text e...

Apps and features 70 Copying and pasting 1 Tap and hold over text. 2 Drag or to select the desired text, or tap Select all to select all text. 3 Tap Copy or Cut . The selected text is copied to the clipboard. 4 Tap and hold where the text is to be inserted and tap Paste . To paste text that you have...

Apps and features 71 Installing or uninstalling apps Galaxy Store Purchase and download apps. You can download apps that are specialised for Samsung Galaxy devices.Launch the Galaxy Store app. Browse apps by category or tap to search for a keyword. • This app may not be available depending on the se...

Apps and features 72 Setting app permissions For some apps to operate properly, they may need permission to access or use information on your device.To view your app permission settings, launch the Settings app and tap Apps . Select an app and tap Permissions . You can view the app’s permissions lis...

Apps and features 73 Phone Introduction Make or answer voice and video calls. If the area around the upper microphone is covered, unwanted noises may incur during a call. Remove accessories, such as a screen protector or stickers, around the upper microphone area. Making calls 1 Launch the Phone app...

Apps and features 74 Using speed dial To set a number to speed dial, launch the Phone app, tap Keypad or Contacts → → Speed dial numbers , select a speed dial number, and then add a phone number. To make a call, tap and hold a speed dial number on the keypad. For speed dial numbers 10 and up, tap th...

Apps and features 75 Blocking phone numbers Block calls from specific numbers added to your block list. 1 Launch the Phone app and tap → Settings → Block numbers . 2 Tap Recents or Contacts , select contacts or phone numbers, and then tap Done . To manually enter a number, tap Add phone number , ent...

Apps and features 76 Contacts Introduction Create new contacts or manage contacts on the device. Adding contacts Creating a new contact 1 Launch the Contacts app and tap . 2 Select a storage location. 3 Enter contact information and tap Save . Importing contacts Add contacts by importing them from o...

Apps and features 77 Searching for contacts Launch the Contacts app. Tap at the top of the contacts list and enter search criteria. Tap the contact. Then take one of the following actions: • : Make a voice call. • / : Make a video call. • : Compose a message. • : Compose an email. Deleting contacts ...

Apps and features 79 Viewing messages 1 Launch the Messages app and tap Conversations . 2 On the messages list, select a contact or a phone number. • To reply to the message, tap the message input field, enter a message, and then tap . • To adjust the font size, spread two fingers apart or pinch on ...

Apps and features 80 Internet Browse the Internet to search for information and bookmark your favourite webpages to access them conveniently. 1 Launch the Internet app. 2 Enter the web address or a keyword, and then tap Go . To view the toolbars, drag your finger downwards slightly on the screen.To ...

Apps and features 81 Multi window Introduction Multi window lets you run two apps at the same time in the split screen view. You can also run multiple apps at the same time in the pop-up view. Split screen view Pop-up view Some apps may not support this feature. Split screen view 1 Tap the Recents b...

Apps and features 82 Launching apps from the Edge panel 1 While using an app, drag the Edge panel handle towards the centre of the screen. 2 Tap and hold an app, drag it to the left, and then drop it where Drop here to open appears.The selected app will launch in the split screen view. You can set t...

Apps and features 83 Pop-up view 1 Tap the Recents button to open the list of recently used apps. 2 Swipe to the left or right, tap an app’s icon, and then tap Open in pop-up view . The app screen will appear in the pop-up view.If you tap the Home button while using a pop-up window, the window will ...

Apps and features 84 Bixby Introduction Bixby is a user interface that helps you use your device more conveniently.You can talk to Bixby or type text. Bixby will launch a function you request or show the information you want. Visit www.samsung.com/bixby for more information. Bixby is only available ...

Apps and features 85 Waking up Bixby using your voice You can start a conversation with Bixby by saying “Hi, Bixby”. Register your voice so that Bixby will respond to your voice when you say “Hi, Bixby”. 1 Press the Bixby key and tap → → Voice wake-up . 2 Tap the Wake with “Hi, Bixby” switch to acti...

Apps and features 86 Bixby Vision Introduction Bixby Vision is a service that provides various features based on image recognition. You can use Bixby Vision to quickly search for information by recognising objects. Use a variety of useful Bixby Vision features. • This feature may not be available or...

Apps and features 87 Bixby Routines Introduction Add your repeated usage patterns as routines and use your device more conveniently.For example, a ‘before bed’ routine will perform actions, such as turning on silent mode and dark mode, to not be jarring on your eyes and ears when you use the device ...

Apps and features 88 Adding recommended routines When your device learns your usage patterns, it will recommend adding useful or frequently used features as routines.When the recommendation notification appears, tap the notification and save it as your own routine. Using routines Running auto routin...

Apps and features 89 Samsung Pay Introduction Register cards to Samsung Pay to make both online and offline payments quickly and securely.You can view more information, such as cards that support this feature at www.samsung.com/samsung-pay . • To make payments with Samsung Pay, the device may be req...

Apps and features 90 Making payments 1 Tap and hold a card image at the bottom of the screen and drag it upwards. Alternatively, launch the Samsung Pay app. Then, on the cards list, swipe to the left or right and select a card to use. 2 Scan your fingerprint or enter the payment PIN you set. 3 Touch...

Apps and features 91 Samsung Notes Create notes by entering text from the keyboard or by handwriting or drawing on the screen. You can also insert images or voice recordings into your notes. Creating notes 1 Launch the Samsung Notes app, tap , and then create a note. You can change the input method ...

Apps and features 92 Samsung Kids You can restrict children’s access to certain apps, set their usage times, and configure settings to provide a fun and safe environment for children when they use the device.Open the notification panel, swipe downwards, and then tap ( Kids ) to activate it. If you c...

Apps and features 93 Samsung Health Introduction Samsung Health helps you manage your wellness and fitness. Set fitness goals, check your progress, and keep track of your overall wellness and fitness. You can also compare your step count records with other Samsung Health users and view health tips.V...

Apps and features 94 Samsung Members Samsung Members offers support services to customers, such as device problem diagnosis, and lets users submit questions and error reports. You can also share information with others in the Galaxy users’ community or view the latest news and tips. Samsung Members ...

Apps and features 95 Galaxy Wearable Galaxy Wearable is an app that allows you to manage your wearable devices. When you connect your device to the wearable device, you can customise the wearable device’s settings and apps.Launch the Galaxy Wearable app. Tap Start to connect your device to the weara...

Apps and features 96 Reminder Register to-do items as reminders and receive notifications according to the condition you set. • To receive more accurate notifications, connect to a Wi-Fi or mobile network. • To use location reminders, the GPS feature must be activated. Location reminders may not be ...

Apps and features 97 My Files Access and manage various files stored in the device.Launch the My Files app. To check for unnecessary data and free up the device’s storage, tap Analyse storage . To search for files or folders, tap . Clock Set alarms, check the current time in many cities around the w...

Apps and features 98 SmartThings Control and manage smart appliances and Internet of Things (IoT) products with your smartphone.To view more information, launch the SmartThings app and tap Menu → How to use . 1 Launch the SmartThings app. 2 Tap Devices → Add device or . 3 Select a device and connect...

Apps and features 99 Music Share Introduction The Music Share feature allows you to share your Bluetooth speaker that is already connected to your device with another person. You can also listen to the same music on your Galaxy Buds and another person’s Galaxy Buds.This feature is available only on ...

Apps and features 100 Listening to music together with Galaxy Buds You can listen to music on your smartphone together through your Buds and your friend’s Buds.This feature is supported only on the Galaxy Buds series. 1 Make sure that each smartphone and pair of Buds are connected.Refer to Pairing w...

Apps and features 101 Link to Windows You can connect your device to a Windows PC to instantly access your device’s data, such as pictures or messages, on the computer.When calls or messages come in, you can receive them on the computer. • It is recommended to use the latest version of Windows and t...

Apps and features 102 Google apps Google provides entertainment, social network, and business apps. You may require a Google account to access some apps.To view more app information, access each app’s help menu. • Chrome : Search for information and browse webpages. • Gmail : Send or receive emails ...

Apps and features 103 Gallery Introduction View images and videos stored in your device. You can also manage images and videos by album or create stories. Using Gallery Launch the Gallery app. Search for images. Group similar images. More options Grouping similar images Launch the Gallery app and ta...

Apps and features 104 Viewing images Launch the Gallery app and select an image. To view other files, swipe to the left or right on the screen. More options Delete the image. Share the image with others. Image and video thumbnail Modify the image. View the content on a large screen using the Smart V...

Apps and features 105 Viewing videos Launch the Gallery app and select a video to play. To view other files, swipe to the left or right on the screen.To use more options during playback, tap → Open in Video player . Lock the playback screen. Skip to the previous video. Tap and hold to rewind. Captur...

Apps and features 106 Albums Create albums and sort your images and videos. 1 Launch the Gallery app and tap Albums → → Create album to create an album. 2 Select the album, tap Add items , and then copy or move the images or videos you want. Stories When you capture or save images and videos, the de...

Apps and features 107 AR Zone Introduction AR Zone provides you AR related features. Choose a feature and capture fun pictures or videos. Launching AR Zone Use the following methods to launch AR Zone: • Launch the AR Zone app. • Launch the Camera app and tap MORE → AR ZONE . Some features may not be...

Apps and features 108 3 Follow the on-screen instructions to create an emoji. Edit the emoji. My emojis list More options Selecting an AR emoji to use Launch the AR Zone app, tap AR Emoji Studio → , and then select an emoji you want. Deleting AR emojis Launch the AR Zone app, tap AR Emoji Studio → →...

Apps and features 109 Creating your contact profile with an AR emoji Use an emoji as your profile picture for your Samsung account and in the Contacts app. You can choose from various poses or create your own expressions. 1 Launch the AR Zone app and tap AR Emoji Studio . 2 Tap Profile and select an...

Apps and features 110 AR Emoji Camera Create fun pictures or videos with emojis using various shooting modes. 1 Launch the AR Zone app and tap AR Emoji Camera . 2 Select the emoji and the mode you want to use. The available modes may vary depending on the emoji you select. • SCENE : The emoji mimics...

Apps and features 111 Deleting AR emoji stickers Launch the AR Zone app and tap AR Emoji Stickers → → Delete stickers . Select the emoji stickers to delete and tap Delete . Using your AR emoji stickers in chats You can use your emoji stickers during a conversation via messages or on a social network...

Apps and features 113 Voice Recorder Record or play voice recordings. 1 Launch the Voice Recorder app. 2 Tap to start recording. Speak into the microphone. • Tap to pause recording. • While making a voice recording, tap BOOKMARK to insert a bookmark. 3 Tap to finish recording. 4 Enter a file name an...

Apps and features 114 Playing selected voice recordings When you review interview recordings, you can mute or unmute certain sound sources in the recording. 1 Tap List and select a voice recording made in interview mode. 2 To mute certain sound sources, tap for the corresponding direction that sound...

Apps and features 115 Game Launcher Game Launcher gathers your games downloaded from Play Store and Galaxy Store into one place for easy access. You can set the device to game mode to play games more easily.Launch the Game Launcher app and select the game you want. • If Game Launcher does not appear...

Apps and features 116 Game Booster Game Booster lets you play games in a better environment. You can use Game Booster while playing games.To open the Game Booster panel while playing games, tap on the navigation bar. If the navigation bar is hidden, drag upwards from the bottom of the screen to show...

Apps and features 117 Sharing content Share content by using various sharing options. The following actions are an example of sharing images. 1 Launch the Gallery app and select an image. 2 Tap and select a sharing method you want. You may incur additional charges when sharing files via the mobile n...

Apps and features 118 Samsung DeX Introduction Samsung DeX is a service that allows you to use your smartphone like a computer by connecting the smartphone to an external display, such as a TV or monitor, or to a computer. Accomplish tasks you want done on your smartphone quickly and easily on a lar...

Apps and features 119 3 On your smartphone’s screen, tap Start . Without changing your smartphone’s screen, the Samsung DeX screen will appear on the connected TV or monitor. HDMI cable HDMI adaptor (USB Type-C to HDMI) Wired connections to computers You can use Samsung DeX by connecting your smartp...

Apps and features 120 3 On your smartphone’s screen, tap Start now . When they are connected, the Samsung DeX screen will appear on the computer. Wireless connections You can use Samsung DeX by connecting your smartphone to a TV or a computer wirelessly. 1 On your smartphone, open the notification p...

Apps and features 121 Controlling the Samsung DeX screen Controlling on an external display Controlling with an external keyboard and mouse You can use a wireless keyboard/mouse. Refer to the respective device’s manual for more information. • You can set the mouse pointer to flow from the external d...

Apps and features 122 Using the screen keyboard When you enter text to send messages, create notes, or perform other tasks, a screen keyboard will appear automatically on your smartphone’s screen without connecting an external keyboard. Controlling on a computer Control the Samsung DeX screen using ...

Apps and features 123 Using Samsung DeX and smartphone simultaneously While using Samsung DeX, you can use separate apps on the external display or the computer and your smartphone simultaneously.For example, while watching a video on the connected TV or monitor, you can chat with your friend on a m...

Apps and features 124 Screen capture and screen record Screen capture Capture a screenshot while using the device and write on, draw on, crop, or share the captured screen. You can capture the current screen and scrollable area. How to capture a screenshot Use the following methods to capture a scre...

Apps and features 125 Screen record Record the screen while using your device. 1 Open the notification panel, swipe downwards, and then tap ( Screen recorder ) to activate it. 2 Select a sound setting and tap Start recording . After a countdown, recording will start. • To write or draw on the screen...

Apps and features 126 Transferring data from your previous device (Smart Switch) You can use Smart Switch to transfer data from your previous device to your new device.Launch the Settings app and tap Accounts and backup → Bring data from old device . • This feature may not be supported on some devic...

Apps and features 127 Transferring data wirelessly Transfer data from your previous device to your device wirelessly via Wi-Fi Direct. 1 On the previous device, launch Smart Switch . If you do not have the app, download it from Galaxy Store or Play Store . 2 On your device, launch the Settings app a...

Apps and features 128 Transferring backup data from a computer Transfer data between your device and a computer. You must download the Smart Switch computer version app from www.samsung.com/smartswitch . Back up data from your previous device to a computer and import the data to your device. 1 On th...

Settings 130 Samsung account Sign in to your Samsung account and manage it.On the Settings screen, tap Samsung account . Connections Options Change settings for various connections, such as the Wi-Fi feature and Bluetooth.On the Settings screen, tap Connections . • Wi-Fi : Activate the Wi-Fi feature...

Settings 131 • SIM card manager (dual SIM models): Activate your SIM or USIM cards and customise the SIM card settings. Refer to Using dual SIM or USIM cards (dual SIM models) for more information. • Mobile Hotspot and Tethering : Use the device as a mobile hotspot to share the device’s mobile data ...

Settings 132 Sharing Wi-Fi network passwords If you make a request to a person who is connected to a secured Wi-Fi network to share its password, you can connect to the network without entering the password. This feature is available between the devices which have contacts each other and the screen ...

Settings 133 Bluetooth Use Bluetooth to exchange data or media files with other Bluetooth-enabled devices. • Samsung is not responsible for the loss, interception, or misuse of data sent or received via Bluetooth. • Always ensure that you share and receive data with devices that are trusted and prop...

Settings 134 NFC and contactless payments (NFC-enabled models) Your device allows you to read near field communication (NFC) tags that contain information about products. You can also use this feature to make payments and buy tickets for transportation or events after downloading the required apps. ...

Settings 135 To set the default payment app, open the Settings screen and tap Connections → NFC and contactless payments → Contactless payments → Payment , and then select an app. The payment services list may not include all available payment apps. Data saver Reduce your data usage by preventing so...

Settings 136 Mobile Hotspot Use your device as a mobile hotspot to share your device’s mobile data connection with other devices. 1 On the Settings screen, tap Connections → Mobile Hotspot and Tethering → Mobile Hotspot . 2 Tap the switch to activate it.The icon appears on the status bar.You can cha...

Settings 137 Printing Configure settings for printer plug-ins installed on the device. You can connect the device to a printer via Wi-Fi or Wi-Fi Direct, and print images or documents. Some printers may not be compatible with the device. Adding printer plug-ins Add printer plug-ins for printers you ...

Settings 138 Sounds and vibration Options Change settings for various sounds on the device.On the Settings screen, tap Sounds and vibration . • Sound mode : Set the device to use sound mode, vibration mode, or silent mode. • Vibrate while ringing : Set the device to vibrate and play a ringtone for i...

Settings 139 • Dolby Atmos for gaming : Experience the Dolby Atmos sound optimised for games while playing games. • Equaliser : Select an option for a specific music genre and enjoy optimised sound. • UHQ upscaler : Enhance the sound resolution of music and videos when using wired earphones. • Adapt...

Settings 140 Display Options Change the display and the Home screen settings.On the Settings screen, tap Display . • Light / Dark : Activate or deactivate dark mode. • Dark mode settings : Reduce eye strain by applying the dark theme when using the device at night or in a dark place. You can set a s...

Settings 141 • Navigation bar : Change the navigation bar settings. Refer to Navigation bar (soft buttons) for more information. • Accidental touch protection : Set the device to prevent the screen from detecting touch input when it is in a dark place, such as a pocket or bag. • Touch sensitivity : ...

Settings 142 Optimising the full screen colour balance Optimise the display colour by adjusting the colour tones to your preference.On the Settings screen, tap Display → Screen mode → Vivid and adjust the colour adjustment bar under White balance . When you drag the colour adjustment bar towards Coo...

Settings 144 Smart Lock You can set the device to unlock itself and remain unlocked when trusted locations or devices are detected.For example, if you have set your home as a trusted location, when you get home your device will detect the location and automatically unlock itself.On the Settings scre...

Settings 145 Biometrics and security Options Change the settings for securing the device.On the Settings screen, tap Biometrics and security . • Face recognition : Set the device to unlock the screen by recognising your face. Refer to Face recognition for more information. • Fingerprints : Register ...

Settings 146 Samsung Pass Register your biometric data to Samsung Pass and easily verify your identity when using services which require your login or personal information. • The website sign-in feature is only available for websites that you access via the Internet app. Some websites may not suppor...

Settings 147 Managing sign-in information View the list of websites and apps you have set to use Samsung Pass and manage your sign-in information. 1 On the Samsung Pass main screen, tap Apps or Websites and select a website or app from the list. 2 Tap Edit and modify your ID, password, and the websi...

Settings 148 Registering your digital key to Samsung Pass You can register your vehicle’s digital key to Samsung Pass and control your vehicle with your smartphone.Start registering a digital key by installing your vehicle’s digital key app or using the email sent by your vehicle’s manufacturer. The...

Settings 149 Setting up Secure Folder 1 Launch the Settings app and tap Biometrics and security → Secure Folder . 2 Follow the on-screen instructions to complete the setup.The Secure Folder screen will appear and the Secure Folder app icon ( ) will be added to the Apps screen.To change the name or i...

Settings 150 Moving content from Secure Folder Move content from Secure Folder to the corresponding app in the default storage. The following actions are an example of moving an image from Secure Folder to the default storage. 1 Launch the Secure Folder app and tap Gallery . 2 Select an image and ta...

Settings 151 Hiding Secure Folder You can hide the Secure Folder shortcut from the Apps screen.Launch the Secure Folder app, tap → Settings , and then tap the Add Secure Folder to Apps screen switch to deactivate it. Alternatively, open the notification panel, swipe downwards, and then tap ( Secure ...

Settings 152 Selecting apps to protect using Secure Wi-Fi Select apps to protect using Secure Wi-Fi so that you can safely protect data, such as your password or your activity in apps, from being accessed by others.On the Settings screen, tap Biometrics and security → Secure Wi-Fi → Protected apps a...

Settings 153 Location Change settings for location information permissions.On the Settings screen, tap Location . • App permissions : View the list of apps that have permission to access the device’s location and edit the permission settings. • Location services : View the location services your dev...

Settings 154 Samsung Cloud Back up your device’s data to Samsung Cloud and restore it later. Backing up data You can back up your device’s data to Samsung Cloud. 1 On the Settings screen, tap Accounts and backup and tap Back up data under Samsung Cloud . 2 Tap the switches next to the items you want...

Settings 155 Advanced features Options Activate advanced features and change the settings that control them.On the Settings screen, tap Advanced features . • Bixby key : Select how many times you must press the Bixby key to open the Bixby screen. You can also set the device to launch an app or execu...

Settings 156 • Game Launcher : Activate the Game Launcher. Refer to Game Launcher for more information. • Video brightness : Enhance the image quality of your videos to enjoy brighter and more vivid colours. This feature may not be available in some apps. • Dual Messenger : Install the second app an...

Settings 157 Dual Messenger Install the second app and use two separate accounts for the same messenger app. 1 On the Settings screen, tap Advanced features → Dual Messenger . Supported apps will appear. 2 Tap the switch of an app to install the second app.The second app will be installed. The secon...

Settings 158 Digital Wellbeing and parental controls View the history of your device usage and use features to prevent your device from interfering with your life. You can also set up parental controls for your children and manage their digital use.On the Settings screen, tap Digital Wellbeing and p...

Settings 159 Using the auto optimisation feature You can set the device to perform auto optimisation when your device is not in use. Tap → Automation → Auto optimise daily and tap the switch to activate it. If you want to set the time to perform auto optimisation, tap Time . Battery Check the remain...

Settings 160 Memory On the Settings screen, tap Battery and device care → Memory . To speed up your device by stopping apps running in the background, tick apps from the apps list, and tap Clean now . Device protection Check the device’s security status. This feature scans your device for malware.On...

Settings 161 General management Customise your device’s system settings or reset the device.On the Settings screen, tap General management . • Language : Select device languages. Refer to Adding device languages for more information. • Text-to-speech output : Change the settings for text-to-speech f...

Settings 162 Accessibility Configure various settings to improve accessibility to the device. Refer to Accessibility for more information.On the Settings screen, tap Accessibility . Software update Update your device’s software via the firmware over-the-air (FOTA) service. You can also schedule soft...

Settings 163 About phone Access your device’s information.On the Settings screen, tap About phone . To change your device’s name, tap Edit . • Status information : View various device information, such as the SIM card status, Wi-Fi MAC address, and serial number. • Legal information : View legal inf...

Appendix 165 Accessibility About Accessibility Improve accessibility with features that make the device easier to use for users who have impaired vision, hearing, and reduced dexterity.Launch the Settings app and tap Accessibility . To check recommended features and the accessibility features you ar...

Appendix 166 Adding and managing image labels You can assign labels to images on the screen. The device reads aloud the labels when the images are selected. Add labels to unlabelled images by swiping upwards or downwards, then to the right. Then, tap Add label when the TalkBack menus appear. To mana...

Appendix 167 Entering text using the keyboard To display the keyboard, tap the text input field, and then tap anywhere on the screen twice quickly.To activate the rapid key input feature, launch the Settings app and tap Accessibility → TalkBack → Settings → Advanced settings → Typing preference → Ho...

Appendix 168 Using the high contrast keyboard Change the colours of the Samsung keyboard to increase the contrast between the text and the background.Launch the Settings app, tap Accessibility → Visibility enhancements , and then tap the High contrast keyboard switch to activate it. Displaying butto...

Appendix 169 Reducing screen motion effects Reduce animation effects if you are sensitive to animations or screen movement.Launch the Settings app, tap Accessibility → Visibility enhancements , and then tap the Remove animations switch to activate it. Reducing transparency and blur effects Reduce th...

Appendix 170 To magnify only a portion of the screen using the magnifier window, tap . To move the magnifier, drag the edge of the magnifier frame.To explore the screen, drag two fingers across the magnified screen.To adjust zoom ratio, pinch two fingers on the magnified screen or spread them apart....

Appendix 171 Live Caption Set the device to detect speech and automatically generate captions when you play media content, such as videos or podcasts.Launch the Settings app, tap Accessibility → Hearing enhancements → Live Caption , and then tap the Use Live Caption switch to activate it. Caption se...

Appendix 172 Amplify ambient sound Set the device to amplify the sound around you to help you hear better when using an earphone. 1 Launch the Settings app, tap Accessibility → Hearing enhancements → Amplify ambient sound , and then tap the Amplify ambient sound shortcut switch to activate it. 2 Con...

Appendix 173 Interaction and dexterity Universal switch You can control the touchscreen by connecting an external switch or by using head movements and face gestures. 1 Launch the Settings app and tap Accessibility → Interaction and dexterity → Universal switch . 2 Read the on-screen instructions an...

Appendix 174 Accessing assistive menus The assistive shortcut icon appears as a floating icon for easy access to the assistive menus from any screen.When you tap the assistive shortcut icon, the icon expands slightly and the assistive menus appear on the icon. Tap the left or right arrow, or swipe t...

Appendix 175 Answering or ending calls Change the method for answering or ending calls.Launch the Settings app, tap Accessibility → Interaction and dexterity → Answering and ending calls , and then tap the switch of the method you want. Interaction control Activate interaction control mode to restri...

Appendix 176 Ignore repeated touches Set the device to recognise only the first tap within a set time when you tap the screen repeatedly.Launch the Settings app, tap Accessibility → Interaction and dexterity → Ignore repeated touches , tap the switch to activate it, and then set the time. Auto actio...

Appendix 177 Advanced settings Launching accessibility features quickly Set to open the accessibility features quickly.Launch the Settings app and tap Accessibility → Advanced settings . Tap Accessibility button → Select actions , or select Power and Volume up keys or Volume up and down keys , and t...

Appendix 178 3 Select a feature you want to use. • : Analyse the scene you captured and describe it by voice. • : Recognise objects and describe them by voice. • : Recognise text and read them aloud. • : Detect the colour of the object and say it aloud. Some features may not be available depending o...

Appendix 179 Troubleshooting Before contacting a Samsung Service Centre, please attempt the following solutions. Some situations may not apply to your device.You can also use Samsung Members to solve any problems you might encounter while using your device. When you turn on your device or while you ...

Appendix 180 The touchscreen responds slowly or improperly • If you attach a screen protector or optional accessories to the touchscreen, the touchscreen may not function properly. • If you are wearing gloves, if your hands are not clean while touching the touchscreen, or if you tap the screen with ...

Appendix 182 Error messages appear when launching the camera Your device must have sufficient available memory and battery power to operate the camera app. If you receive error messages when launching the camera, try the following: • Charge the battery. • Free some memory by transferring files to a ...

Appendix 184 Data stored in the device has been lost Always make backup copies of all important data stored in the device. Otherwise, you cannot restore data if it is corrupted or lost. Samsung is not responsible for the loss of data stored in the device. A small gap appears around the outside of th...