Samsung DC49J - User Manual

Table of contents 5 Appendix Responsibility for the Pay Service (Cost to Customers) 130 Not a product defect 130 A Product damage caused by customer's fault 130Others 130 Prevention of Afterimage Burn-in 131 What is afterimage burn-in? 131 Recommended prevention practices 131 Licence 132 Terminology...

6 Before Using the Product Chapter 01 Copyright The contents of this manual are subject to change without notice to improve quality. © 2017 Samsung Samsung owns the copyright for this manual. Use or reproduction of this manual in parts or entirety without the authorization of Samsung is prohibited. ...

7 Safety Precautions Warning A serious or fatal injury may result if instructions are not followed. Caution Personal injury or damage to properties may result if instructions are not followed. Activities marked by this symbol are prohibited. Instructions marked by this symbol must be followed. Clean...

9 Caution Do not disconnect the power cord while the product is being used. • The product may become damaged by an electric shock. ! Only use the power cord provided with your product by Samsung. Do not use the power cord with other products. • A fire or electric shock may result. ! Keep the power s...

11 Operation Warning There is a high voltage inside the product. Never disassemble, repair or modify the product yourself. • A fire or electric shock may result. • Contact Samsung Customer Service Centre for repairs. ! Before moving the product, turn off the power switch and disconnect the power cab...

14 Preparations Chapter 02 – Contact the vendor where you purchased the product if any components are missing. – The pictures may look different from the actual components. – A stand is not provided with the product. To install a stand, you can purchase one separately. – The RS232C adapter can be us...

15 Parts Control Panel Speaker Remote sensor & Panel Key DCH DCH Spacer logo Remote sensor ― The colour and shape of parts may differ from what is shown. Specifications are subject to change without notice to improve quality. Power on Press and hold for three seconds. Power off Press the panel k...

17 ― The panel key is located on the bottom right front of the product. ― If you press the P button on the panel key when the product is turned on, the control menu will be displayed. Control menu Press: Move Press & Hold: Select Power off Buttons Description Power off Power off the product.With...

18 Port Description AUDIO OUT Outputs sound to an audio device via an audio cable. RS232C IN Connects to MDC using an RS232C adapter. AUDIO IN Receives sound from a source device via an audio cable. HDMI 1, HDMI 2 Connects to a source device using a HDMI cable or HDMI-DVI cable. DVI/PC/MAGICINFO IN ...

21 – Remote control button functions may differ for different products. Remote Control ― Using other display devices in the same space as the remote control of this product can cause the other display devices to be inadvertently controlled. ― A button without a description in the image below is not ...

22 Display information about the current input source. Move to the upper, lower, left or right menu, or adjust an option's setting.Confirm a menu selection. Exit the current menu. Manually select a connected input source from PC , DVI , HDMI1 , HDMI2 . Used in Anynet+ mode and multimedia mode. Quick...

23 Before Installing the Product (Installation Guide) To prevent injury, this apparatus must be securely attached to the floor/wall in accordance with the installation instructions. • Ensure that an authorized installation company installs the wall mount. • Otherwise, it may fall and cause personal ...

24 Wall Mount Kit Specifications (VESA) ― Install your wall mount on a solid wall perpendicular to the floor. Before attaching the wall mount to surfaces other than plaster board, please contact your nearest dealer for additional information.If you install the product on a slanted wall, it may fall ...

25 Remote Control (RS232C) Cable Connection RS232C Cable Interface RS232C (9 pins) Pin TxD (No.2), RxD (No.3), GND (No.5) Bit rate 9600 bps Data bits 8 bit Parity None Stop bit 1 bit Flow control None Maximum length 15 m (only shielded type) • Pin assignment 1 2 3 4 5 6 7 8 9 5 4 3 2 1 9 8 7 6 <M...

26 • RS232C cableConnector: 9-Pin D-Sub to Stereo Cable 5 1 6 9 -P2- 1 2 3 -P1- -P1- -P1- -P2- -P2- Male type RxTxGnd 325 ------------------------------ 123 TxRxGnd STEREOPLUG(3.5ø) LAN Cable • Pin assignment 1 2 3 4 5 6 7 8 Pin No Standard Colour Signal 1 White and orange TX+ 2 Orange TX- 3 White a...

28 Connection • Connection 1 RJ45 RJ45 • Connection 2 ― Ensure that you connect the RS232C(IN) adapter to the RS232C IN port on the product. RS232C IN

29 Control Codes Viewing control state (Get control command) Header Command ID Data length Checksum 0xAA Command type 0 Controlling (Set control command) Header Command ID Data length Data Checksum 0xAA Command type 1 Value Command No. Command type Command Value range 1 Power control 0x11 0~1 2 Volu...

30 Power control • FunctionA product can be powered on and off using a PC. • Viewing power state (Get Power ON / OFF Status) Header Command ID Data length Checksum 0xAA 0x11 0 • Setting power ON/Off (Set Power ON / OFF) Header Command ID Data length Data Checksum 0xAA 0x11 1 "Power" "Pow...

31 Input source control • FunctionThe input source of a product can be changed using a PC. • Viewing input source state (Get Input Source Status) Header Command ID Data length Checksum 0xAA 0x14 0 • Setting the input source (Set Input Source) Header Command ID Data length Data Checksum 0xAA 0x14 1 &...

32 Screen mode control • FunctionThe screen mode of a product can be changed using a PC.Screen mode cannot be controlled when the Video Wall function is enabled. ― This control can only be used on models that include a TV. • Viewing screen status (Get Screen Mode Status) Header Command ID Data lengt...

33 PIP On/Off control • FunctionThe PIP mode of a product can be turned on or off using a PC. ― Only available on models that have the PIP function. ― The mode cannot be controlled if Video Wall is set to On . ― This function is not available in MagicInfo . • Viewing PIP on/off state (Get the PIP ON...

34 Video Wall Mode Control • Function Video Wall mode can be activated on a product using a PC. This control is only available on a product whose Video Wall is enabled. • Viewing video wall mode (Get Video Wall Mode) Header Command ID Data length Checksum 0xAA 0x5C 0 • Setting the video wall (Set Vi...

38 Connecting and Using a Source Device Chapter 03 Before Connecting Pre-connection Checkpoints ― Before connecting a source device, read the user manual provided with it.The number and locations of ports on source devices may differ from device to device. ― Do not connect the power cable until all ...

39 Connection using a DVI Cable (Digital type) DCH: DVI/PC/MAGICINFO IN DCJ: DVI/MAGICINFO IN DCH: AUDIO IN DCJ: DVI/HDMI/AUDIO IN ― You can use the DVI port on the product as an HDMI port by using a DVI-HDMI adapter. HDMI DCH: DVI/PC/MAGICINFO IN DCJ: DVI/MAGICINFO IN Connection Using an HDMI-DVI C...

40 Connection Using an HDMI Cable DCH: HDMI 1, HDMI 2 DCJ: HDMI IN 1, HDMI IN 2

41 Connecting to a Video Device • Do not connect the power cable before connecting all other cables.Ensure you connect a source device first before connecting the power cable. • You can connect a video device to the product using a cable. ― Connecting parts may differ in different products. ― Press ...

43 Connection Using an HDMI Cable Using an HDMI cable or HDMI to DVI Cable (up to 1080p) • For better picture and audio quality, connect to a digital device using an HDMI cable. • An HDMI cable supports digital video and audio signals, and does not require an audio cable. – To connect the product to...

44 Connecting the LAN Cable ― Connecting parts may differ in different products. RJ45 • Use Cat7(*STP Type) cable for the connection. *Shielded Twist Pair

45 Attaching the Network box (Sold separately) ― Supported models: DCH 1 Place the network box as shown. 2 First insert the tabs of the network box into the slots marked ( A ) on the attachment frame. The tabs should hook onto the frame. Then, align the holes marked ( B ). 3 Attach the network box t...

46 Connecting the Network box (Sold separately) ― For details on how to connect to a network box, refer to the user's manual provided with the network box upon purchase. MagicInfo To use MagicInfo , a network box (sold separately) must be connected to the product. ― To change the MagicInfo settings,...

48 Changing the Input source Source SOURCE → Source Source HDMI1 HDMI2 AV PC Component DVI – The displayed image may differ depending on the model. Source allows you to select a variety of sources and change source device names. You can display the screen of a source device connected to the product....

49 Using MDC MDC Programme Installation/ Uninstallation Installation ― MDC installation can be affected by the graphics card, mother board and network conditions. 1 Click the MDC Unified installation programme. 2 Select a language for installation. Next, click " OK ". 3 When the " Welcom...

50 Connecting to MDC Using MDC via Ethernet Enter the IP for the primary display device and connect the device to the PC. Display devices can be connected to each other using a LAN cable. Connection using a direct LAN cable ― Multiple products can be connected using the RJ45 port on the product and ...

51 Screen Adjustment Configure the Picture settings ( Backlight , Colour Tone , etc.). The layout of the Picture menu options may vary depending on the product. Chapter 05 Picture Mode MENU m → Picture → Picture Mode → ENTER E 100 100 45 50 50 50 50 · · · · · · Picture Backlight Contrast Brightness ...

52 Backlight / Contrast / Brightness / Sharpness / Colour / Tint (G/R) MENU m → Picture → ENTER E 100 100 45 50 50 50 50 · · · · · · Picture Backlight Contrast Brightness Sharpness Colour Tint (G/R) 100 100 45 50 50 50 Picture Mode Information G50 R – The displayed image may differ depending on the ...

53 Select whether to apply the brightness, colour, gamma and uniformity settings customized using the colour calibration programme Color Expert to the Information and Advertisement modes. • Don't apply / Apply ― To download the Color Expert programme, visit www.samsung.com/displaysolutions. ― If Pic...

54 Picture Size If you have a cable box or satellite receiver, it may have its own set of screen sizes as well. However, we highly recommend you use your product’s 16:9 mode most of the time. ― Different screen adjustment options are displayed depending on the current input source. • 16:9 : Sets the...

56 Resolution Select · Picture Size Position Resolution Select Picture Size Off 16:9 – Available in PC mode only. – The displayed image may differ depending on the model. If the picture is not normal even when the resolution of the graphics card is one of the following, you can optimise the picture ...

57 PC Screen Adjustment MENU m → Picture → PC Screen Adjustment → ENTER E PC Screen Adjustment Fine Position Image Reset Coarse 0 50 – Available in PC mode only. – The displayed image may differ depending on the model. • Coarse / Fine Removes or reduces picture noise.If the noise is not removed by F...

58 PIP MENU m → Picture → PIP → ENTER E Picture PIP – The displayed image may differ depending on the model. – For PIP sound, refer to the Sound Select instructions. – You may notice that the picture in the PIP screen becomes slightly unnatural when you use the main screen to view a game or karaoke....

59 Advanced Settings MENU m → Picture → Advanced Settings → ENTER E Advanced Settings Black Tone Flesh Tone RGB Only Mode Colour Space White Balance Motion Lighting Dynamic Contrast Off 0 Off Native Off Medium – The displayed image may differ depending on the model. Input Source Picture Mode Advance...

61 White Balance Adjust the colour temperature for a more natural picture. • R-Offset / G-Offset / B-Offset : Adjust each colour’s (red, green, blue) darkness. • R-Gain / G-Gain / B-Gain : Adjust each colour’s (red, green, blue) brightness. • Reset : Resets the White Balance to its default settings....

62 Picture Options MENU m → Picture → Picture Options → ENTER E Picture Options Colour Temp. Digital Clean View MPEG Noise Filter HDMI Black Level Film Mode Dynamic Backlight Colour Tone 10000K Off Off Normal Off Off Standard – The displayed image may differ depending on the model. Select an option ...

64 HDMI Black Level Selects the black level on the screen to adjust the screen depth. • Low / Normal ― This function is only available when the input signal, connected to the product via an HDMI1 , HDMI2 or DVI connector, is set to RGB444. Film Mode This mode is suitable to view movies.Sets the prod...

65 Picture Off MENU m → Picture → Picture Off → ENTER E Picture Picture Off Reset Picture – The displayed image may differ depending on the model. The product screen is turned off but the audio will continue. Press any key on your remote to turn the screen back on. Reset Picture MENU m → Picture → R...

66 Sound Adjustment Configure the sound ( Sound ) settings for the product. Chapter 06 Sound Mode MENU m → Sound → Sound Mode → ENTER E Sound Sound Mode HDMI Sound Sound Effect Speaker Settings Reset Sound Standard AV(HDMI) – The displayed image may differ depending on the model. You can select a so...

67 HDMI Sound MENU m → Sound → HDMI Sound → ENTER E Sound Sound Mode HDMI Sound Sound Effect Speaker Settings Reset Sound Standard AV(HDMI) – The displayed image may differ depending on the model. Select whether to hear from AV(HDMI) or PC(DVI) . • AV(HDMI) / PC(DVI)

68 Sound Effect MENU m → Sound → Sound Effect → ENTER E Sound Sound Mode HDMI Sound Sound Effect Speaker Settings Reset Sound Standard AV(HDMI) – The displayed image may differ depending on the model. Configure your preferred sound effect for output sound. ― If Speaker Select is set to External , So...

69 Speaker Settings MENU m → Sound → Speaker Settings → ENTER E Sound Sound Mode HDMI Sound Sound Effect Speaker Settings Reset Sound Standard AV(HDMI) – The displayed image may differ depending on the model. Speaker Select If you are listening to the sound track of a broadcast or movie through an e...

70 Reset Sound MENU m → Sound → Reset Sound → ENTER E Sound Sound Mode HDMI Sound Sound Effect Speaker Settings Reset Sound Standard AV(HDMI) – The displayed image may differ depending on the model. Reset all sound settings to the factory defaults.

71 Network Chapter 07 Network Status MENU m → Network → Network Status → ENTER E You can check the current network and Internet status. Network Settings MENU m → Network → Network Settings → ENTER E Configure network settings to use various smart hub features such as Internet search, content sharing...

72 Network Settings (Wired) Connecting to a Wired Network There are three ways to attach your product to your LAN using cable. • You can attach your product to your LAN by connecting the LAN port on the back of your product to an external modem using a LAN cable.See the diagram below. The Modem Port...

73 Set the network connection to use Internet services such as perform software upgrades. Automatic Network Settings (Wired) Connect to the network using a LAN cable.Make sure a LAN cable is connected first. How to set up automatically 1 Set Network type to Wired from the Network Settings page. 2 Pr...

74 AllShare Settings MENU m → Network → AllShare Settings → ENTER E Share experiences by connecting a variety of smart devices. Set up Content Sharing . Content Sharing Allow other devices on your network, like smart phones and tablets, to share content with your product. Server Network Settings MEN...

75 Device Name MENU m → Network → Device Name → ENTER E Select or enter a device name.This name can be shown on network remote controls over the network. • User Input / [Signage]Display 1 ~ 6

76 Applications Chapter 08 Source List Source allows you to select a variety of sources and change source device names.You can display the screen of a source device connected to the product. Select a source from Source List to display the screen of the selected source. ― The input source can also be...

77 MagicInfo Lite MENU m → Applications → MagicInfo Lite → ENTER E Applications MagicInfo Lite Source List – The displayed image may differ depending on the model. MagicInfo is a business solution that allows the product to be used as a signage (advertising media). Using the solution, play image and...

78 Device : All Content : All Sort by : File name Options No channels Network Channel – The displayed image may differ depending on the model. Network Channel • You can view whether the server is connected (approval) in the MagicInfo menu screen. To view whether the server is connected when a Networ...

79 Settings Settings Default Storage Repeat Mode Picture Size Display Duration Safely Remove USB Device Reset Settings Internal One Select the storage location that you want to download scheduled channels from the network to. Close – The displayed image may differ depending on the model. Default Sto...

80 System Chapter 09 Setup MENU m → System → Setup → ENTER E English Off System Menu Language Multi Control Time Eco Solution Auto Protection Time Screen Burn Protection Setup – The displayed image may differ depending on the model. Go through the initial setup steps like you did the first time you ...

81 Menu Language MENU m → System → Menu Language → ENTER E Set the menu language. ― A change to the language setting will only be applied to the onscreen menu display. It will not be applied to other functions on your PC. Multi Control MENU m → System → Multi Control → ENTER E Configuring settings f...

82 Time MENU m → System → Time → ENTER E Off Time Sleep Timer On Timer Off Timer Holiday Management Clock Set – The displayed image may differ depending on the model. You can configure Clock Set or Sleep Timer . Configure various time-related settings. Clock Set Select Clock Set . Select Date or Tim...

83 Off Timer Set the off timer ( Off Timer ) by making a selection from one of the seven options. ( Off Timer 1 ~ Off Timer 7 ) ― You must set the clock before you can use Off Timer . • Setup : Select Off , Once , Everyday , Mon~Fri , Mon~Sat , Sat~Sun or Manual . If you select Manual , you can choo...

84 Eco Solution MENU m → System → Eco Solution → ENTER E Off 15 min Off Eco Solution Eco Sensor No Signal Power Off Auto Power Off Energy Saving Off – The displayed image may differ depending on the model. Energy Saving Reduce the power consumption by adjusting the screen brightness. • Off / Low / M...

85 Auto Protection Time MENU m → System → Auto Protection Time → ENTER E System Auto Protection Time Off – The displayed image may differ depending on the model. If the screen displays a still image for a certain period of time you define, the product activates the screen saver to prevent the format...

86 Screen Burn Protection MENU m → System → Screen Burn Protection → ENTER E Screen Burn Protection Timer Immediate display Side Grey Pixel Shift Off Off Off Off – The displayed image may differ depending on the model. To reduce the possibility of screen burn, this unit is equipped with Pixel Shift ...

87 Screen Burn Protection Timer Immediate display Side Grey Pixel Shift Off Off Off Off – The displayed image may differ depending on the model. Timer You can set the timer for Screen Burn Protection . The Screen Burn Protection feature stops automatically after a specified period of time. Timer • O...

88 Screen Burn Protection Timer Immediate display Side Grey Pixel Shift Off Off Off Off – The displayed image may differ depending on the model. Immediate display Select the screen saver you want to display immediately. • Off / Pixel / Rolling bar / Fading screen Side Grey When the screen is set to ...

89 Ticker MENU m → System → Ticker → ENTER E – The Ticker function is only available when Menu Language is set to English . Input text while a video or image is displayed and display the text on the screen. • Off / On ― Message , Time , Position , Motion , and Font Style are enabled only when Ticker...

90 Video Wall MENU m → System → Video Wall → ENTER E · · · · Video Wall Full 1 1 Format Horizontal Vertical Screen Position Video Wall On – The displayed image may differ depending on the model. – Some models may not support the MagicInfo function. – The Video Wall option is only enabled when PIP is...

91 · · · · Video Wall Full 1 1 Format Horizontal Vertical Screen Position Video Wall On – The displayed image may differ depending on the model. Vertical This function automatically divides the screen according to the specified number of vertical displays.Enter the number of vertically arranged disp...

92 Source AutoSwitch Settings MENU m → System → Source AutoSwitch Settings → ENTER E · · · Source AutoSwitch Settings Off All PC Primary Source Recovery Primary Source Secondary Source Source AutoSwitch On – The displayed image may differ depending on the model. – The Source AutoSwitch Settings opti...

93 Secondary Source Specify Secondary Source for the automatic input source. ― The Secondary Source function is disabled if Primary Source is set to All . Primary Source Secondary Source PC AV , HDMI1 , HDMI2 , MagicInfo DVI AV , Component AV PC , DVI , HDMI1 , HDMI2 , MagicInfo Component DVI , HDMI...

95 General MENU m → System → General → ENTER E Off Off Off Off Off Off General Game Mode Auto Power On Safety Lock Button Lock Standby Control Remote Configuration Max. Power Saving On – The displayed image may differ depending on the model. Max. Power Saving Turns off the product to reduce power co...

96 Off Off Off Off Off Off General Game Mode Auto Power On Safety Lock Button Lock Standby Control Remote Configuration Max. Power Saving On – The displayed image may differ depending on the model. Button Lock This menu can be used to lock the buttons on the product. Only the remote control can cont...

97 General OSD Display Power On Adjustment Temperature Control Power Button 0 Sec 77 Power on only Off Lamp Schedule – The displayed image may differ depending on the model. Lamp Schedule It sets whether to adjust screen brightness automatically to the set value at the set time. ― The option is enab...

98 OSD Display Displays or hides a menu item on the screen. Source OSD Select whether to display the source OSD when the input source changes. • Off / On No Signal OSD Select whether to display the no-signal OSD when no signal is detected. • Off / On MDC OSD Select whether to display the MDC OSD whe...

99 Anynet+ (HDMI-CEC) MENU m → System → Anynet+ (HDMI-CEC) → ENTER E Anynet+ (HDMI-CEC) Auto Turn Off Anynet+ (HDMI-CEC) Yes On – The displayed image may differ depending on the model. – The Anynet+ functions do not operate with other manufacturers’ products. – For instructions explaining how to con...

100 Anynet+ (HDMI-CEC) Auto Turn Off Anynet+ (HDMI-CEC) Yes On – The displayed image may differ depending on the model. Auto Turn Off Setting an Anynet+ Device to turn Off automatically when the product is turned off. • No / Yes ― If Auto Turn Off is set to Yes , running external devices will turn o...

101 Troubleshooting for Anynet+ Problem Possible Solution Anynet+ does not work. • Check if the device is an Anynet+ device. The Anynet+ system supports Anynet+ devices only. • You can connect only one receiver (home theatre). • Check if the Anynet+ device power cord is properly connected. • Check t...

103 DVI Connection MENU m → System → DVI Connection → ENTER E System DVI Connection Auto – The displayed image may differ depending on the model. Select the source device that is connected to the DVI input. • Auto / PC / DVI Clone Product MENU m → System → Clone Product → ENTER E Clone Product Clone...

104 Reset System MENU m → System → Reset System → ENTER E System Reset System – The displayed image may differ depending on the model. This option returns the current settings under system to the default factory settings. Reset All MENU m → System → Reset All → ENTER E System Reset All – The display...

105 PC module power MENU m → System → PC module power → ENTER E PC module power Synced power-off Synced power-on – The displayed image may differ depending on the model. The PC module can be turned on/off separately from the LFD. Synced power-on Set to Off to turn on the PC module without turning on...

106 Support Chapter 10 Software Update MENU m → Support → Software Update → ENTER E The Software Update menu lets you upgrade your product software to the latest version. ― Be careful not to turn off the power until the upgrade is complete. The product will turn off and on automatically after comple...

107 Play photos, videos or music saved on a storage device.Play a variety of content using the following methods. • Using a USB device: Play media content such as videos, photos and music from a USB device. • Connecting a storage device: Play media content saved on a storage device such as a smartph...

108 Compatible devices with media play • Some USB digital cameras, smartphones and audio devices may not be compatible with the product. • Media play is only compatible with USB MSC devices. • MSC device refers to a Mass Storage Class Bulk-Only Transport device. Examples of MSC devices include Thumb...

109 Using a USB device Connecting a USB device 1 Turn on your product. 2 Connect a USB device containing photo, music and/or movie files to the USB port on the back or side panel of the product. 3 The USB device connected. page automatically appears as soon as a USB device connects to the product. ―...

110 Menu items in the media content list page Option Name Operations Photos Videos Music Slide Show Start a slideshow. c Encoding Select an encoding language if the title of media content appears corrupted. c Play Selected Select and play desired content from the media content list. c c c

111 Available buttons and features during photo playback Pressing the E or TOOLS button displays the following buttons. The RETURN button makes the buttons disappear. • Previous / Next View the previous or next photo. • Start Slide Show / Stop Slide Show Start or stop a slideshow. Using a slideshow,...

113 Available buttons and features during music playback Pressing the E or TOOLS button displays the following buttons. The RETURN button makes the buttons disappear. • Pause / Play Pause or play music. • Rewind / Fast forward Rewind or fast forward music. Speed up playback up to 3x, if required. To...

114 Supported Subtitle and Media play file formats Subtitle External Internal • MPEG-4 timed text (.ttxt) • SAMI (.smi) • SubRip (.srt) • SubViewer (.sub) • Micro DVD (.sub or .txt) • SubStation Alpha (.ssa) • Advanced SubStation Alpha (.ass) • XsubContainer: AVI • SubStation AlphaContainer: MKV • A...

115 Supported music file formats File Extension *.avi, *.mkv, *.asf, *.wmv, *.mp4, *.3gp, *.vro, *.mpg, *.mpeg, *.ts, *.tp, *.trp, *.mov, *.flv, *.vob, *.svi Supported Video Formats • Video content will not play, or not play correctly, if there is an error in the content or the container. • Sound or...

118 Troubleshooting Guide Chapter 12 Before calling Samsung Customer Service Centre, test your product as follows. If the problem persists, contact Samsung Customer Service Centre. Requirements Before Contacting Samsung Customer Service Centre Testing the Product Check if your product is operating n...

119 Check the followings. Installation issue (PC mode) The screen keeps switching on and off. Check the cable connection between the product and PC, and ensure the connection is secure. Blank spaces are found on all four sides of the screen when an HDMI or HDMI-DVI cable is connected to the product ...

122 Sound issue There is no sound. Check the connection of the audio cable or adjust the volume. Check the volume. The volume is too low. Adjust the volume. If the volume is still low after turning it up to the maximum level, adjust the volume on your PC sound card or software programme. Video is av...

123 Sound issue There is audible sound when the volume is muted. When Speaker Select is set to External , the volume button and mute function are disabled. Adjust the volume for the external speakers. Audio settings for main speakers are separate from the internal speakers on the product.Changing or...

124 Other issue Small particles are found on the edges of the product. The particles are part of the product design. The product is not defective. The PIP menu is not available. The menu is enabled or disabled depending on the Source mode. When I try to change the PC resolution, a message " The ...

126 Specifications Chapter 13 - Size - Display area H V General Model Name DC43H / DC43J DC49H / DC49J DC55H Panel Size 43 CLASS (42.5 inches / 107.9 cm) 49 CLASS (48.5 inches / 123.2 cm) 55 CLASS (54.6 inches / 138.7 cm) Display area 940.89 mm (H) x 529.25 mm (V)37.0 inches (H) x 20.8 inches (V) 10...

128 – Horizontal Frequency The time required to scan a single line from the left to the right side of the screen is called a horizontal cycle. The reciprocal number of a horizontal cycle is called horizontal frequency. Horizontal frequency is measured in kHz. – Vertical Frequency The product display...

130 Appendix Responsibility for the Pay Service (Cost to Customers) ― When the service is requested, in spite of in warranty, we may charge you for a visit from a service technician in the following cases. Not a product defect Cleaning of the product, Adjustment, Explanation, Re-installation and etc...

131 Prevention of Afterimage Burn-in What is afterimage burn-in? Afterimage burn-in should not occur when the panel is operating normally. Normal operation refers to a continuously changing video pattern. If the panel displays a fixed pattern for an extended period of time a slight voltage differenc...

132 Licence Manufactured under license from Dolby Laboratories. Dolby, Dolby Audio, Pro Logic, and the double-D symbol are trademarks of Dolby Laboratories. ― HDMI sources do not support DOLBY AUDIO. The terms HDMI and HDMI High-Definition Multimedia Interface, and the HDMI Logo are trademarks or re...

133 Terminology 480i / 480p / 720p / 1080i / 1080p_ ___ Each of the scanning rates above refers to the number of effective scanning lines that decides the screen resolution. The scanning rate may be indicated in i (interlaced) or p (progressive), depending on the scanning method.- ScanningScanning r...