Page 3 - TABLE OF CONTENTS
TABLE OF CONTENTS 1. Getting Started Before You Start..................................................................................................................................................5 How to Read the Manuals...............................................................................
Page 5 - Replenishing and Replacing Consumables
Status Messages..........................................................................................................................................82Alert Messages (Displayed on the Control Panel)....................................................................................83Alert Messag...
Page 7 - Before You Start; How to Read the Manuals; Symbols used in the manuals; This manual uses the following symbols:; Disclaimer
1. Getting Started This section describes the symbols used in the manuals supplied with the printer, available options,names and functions of components, and setup procedures. Before You Start How to Read the Manuals Symbols used in the manuals This manual uses the following symbols: Indicates point...
Page 8 - List of Options
Make sure that you always copy or have backups of the data registered in this machine. Documents ordata might be erased due to your operational errors or malfunctions of the machine.In no event will the manufacturer be responsible for any documents created by you using this machine orany results fro...
Page 9 - Model-Specific Information
Option name Description Hard Disk Drive Option Type 8300 Hard disk Gigabit Ethernet Board Type A Giabit Ethernet Board Type C Gigabit Ethernet board IEEE802.11a/g Interface Unit Type MIEEE802.11 Interface Unit Type P IEEE802.11a/g Interface Unit Type L Wireless LAN interface board IEEE 1284 Interfac...
Page 11 - Guide to Components; Front and right view
Guide to Names and Functions of Components Guide to Components • Do not obstruct the ventilation holes by placing objects near or against them. If the printer overheats, a fault might occur. Front and right view 1 7 6 5 3 4 11 10 98 2 CQT300 1. Standard output tray Printed pages are output here. 2. ...
Page 12 - Rear and left view
8. Power switch Use this switch to turn the power on and off.Perform the shutdown procedure before turning the power off. For details about how to shut down the printer,see p.25 "Turning Off the Power". 9. Front cover Open this cover to replace the toner or Maintenance Kit A (the development...
Page 13 - Interior; Guide to the Names and Functions of the Printer's Control Panel
7. Ethernet port Use a network interface cable to connect the printer to a network. 8. Handle Hold this handle when pulling out the controller board. Interior 3 2 1 4 CQT301 1. Fusing unit Replace the fusing unit when the following message appears: • "Replacement of Maintenance Kit B is now nece...
Page 16 - Using the Screen on the Control Panel; This section describes how to use the screen on the control panel.
Using the Screen on the Control Panel This section describes how to use the screen on the control panel. 1 2 3 Touch the display panelPress the [Home] key CQT659 1. [Home] screen Displays function and shortcut icons. For details, see p.14 "How to Use the [Home] Screen". 2. [Printer] screen D...
Page 17 - System Reset
You can add shortcuts to frequently used embedded software applications to the [Home] screen. Theicons of added shortcuts appear on the [Home] screen. The embedded software applications can berecalled easily by pressing the shortcut icons. • Do not apply strong impact or force to the screen. Otherwi...
Page 18 - How to Use the Screens on the Control Panel; appearing as
To change the length of time that the printer waits before restoring its settings to their default values, usethe System Auto Reset Timer setting. See "System Settings", Operating Instructions. How to Use the Screens on the Control Panel The display panel shows the operation status, messages...
Page 20 - Switching Screen Patterns; This illustration shows the simple display of the [Printer] screen.
The ratio of combined prints to the total number of prints is displayed. 4. Count periods The current and previous count periods are displayed. 5. [Exit] Press this to close the [Information] screen and return to operation. • Depending on the printer settings, the [Information] screen may not be dis...
Page 23 - about user authentication, see Security Guide.; User Code Authentication Using the Control Panel
Logging in the Printer This section describes how to log in to the printer.If Basic Authentication, Windows Authentication, LDAP Authentication, or Integration ServerAuthentication is enabled, the authentication screen appears on the display. The printer only becomesoperable after entering your own ...
Page 25 - Logging In Using Web Image Monitor; • The procedure may differ depending on the Web browser used.
The procedure is explained using Windows 7 as an example. 1. Open the printer properties dialog box, and then click the [Advanced Options] tab. For details about displaying the printer properties dialog box, see p.28 "Displaying the PrinterDriver Properties with Windows". 2. Select the [User...
Page 26 - Logging Out Using Web Image Monitor; • Delete the cache memory of the Web browser after logging out.
Logging Out Using Web Image Monitor This section explains the procedure for logging out via Web Image Monitor. 1. Click [Logout] to log out. • Delete the cache memory of the Web browser after logging out. 1. Getting Started 24
Page 27 - This section describes how to turn on/off the printer.; Turning On the Power; the hard disk or memory, leading to malfunctions.; Turning Off the Power
Turning On/Off the Power This section describes how to turn on/off the printer. • This printer automatically enters Sleep mode if you do not use it for a while. To specify the time that the printer waits before it enters Sleep mode, configure the Sleep Mode Timer setting. See "TimerSettings"...
Page 28 - Saving Energy; This printer has the following energy saving functions.
• After turning the printer's power off, wait at least a few seconds before turning it back on. If the message "Turn main Power Switch off" appears, turn the printer's power off, wait 10 seconds ormore, and then turn it back on again. Never turn the power back on immediately after turning it...
Page 29 - to enter energy saving mode are met takes effect first.
• The energy saving functions will not operate in the following cases: • During communication with external equipment• When the hard disk is active• When a warning message appears• When the service call message appears• When paper is jammed• When the printer's covers are opened• When the "No ton...
Page 30 - Displaying the Printer Configuration Screens; Displaying the Printer Driver Properties with Windows; properties dialog box are applied to all users.
Displaying the Printer Configuration Screens This section explains how to display the configuration screen of the printer. Displaying the Printer Driver Properties with Windows This section explains how to open the printer driver properties from [Devices and Printers]. • Manage Printers permission i...
Page 31 - Using One Click Presets; Open the printing preferences dialog box.; Displaying the Printer Driver Help; Displaying the printer driver Help
The screens displayed may differ depending on the application. The following procedure explains howto print documents from an application using WordPad in Windows 7 as an example. 1. Click the WordPad menu button in the upper left corner of the window, and then click[Print]. 2. In the [Select Printe...
Page 32 - Displaying the Printer Driver Properties with Mac OS X; Start System Preferences.; Displaying the printing preferences screen from an application
Displaying the descriptions of the items on the printer driver's settings dialog box If you click the question mark button in the upper right corner of the setting dialog box for theprinter driver, the mouse's pointer changes to a question mark. Move this question mark over theitem whose Help inform...
Page 33 - Paper Specification; Supported Paper for Each Input Tray; might be lower, depending on the paper type.
2. Printing This chapter describes how to set up the printer before use including the procedures for loading paperinto the paper trays and configuring printer settings, and how to print documents using various printingfunctions. Printing procedures using the printer drivers on Windows 7 and Mac OS X...
Page 35 - Bypass Tray
Paper sizes requiring manual setting Standard size: 11 × 17 , 8 1 / 2 × 14 , 8 1 / 2 × 13 , 8 1 / 2 × 11 , 8 1 / 4 × 14 , 8 1 / 4 × 13 , 8 × 13 , 8 × 10 1 / 2 , 8 × 10 , 7 1 / 4 × 10 1 / 2 , 11 × 15 , 11 × 14 , 10 × 15 , 10 × 14 , 4 1 / 8 × 9 1 / 2 , C5 Env , DL Env A3 , A4 , B4 JIS , B5 JIS , 8 1 /...
Page 38 - Duplex printing
1200-sheet paper feed unit Paper type Plain Paper, Recycled Paper, Color Paper, SpecialPaper 1 to 3, Letterhead, Preprinted Paper, PrepunchedPaper, Bond Paper, Label Paper, Thick: Back Side, Thick2: Back Side Paper sizes A4 8 1 / 2 × 11 Paper weight 60–216 g/m 2 (16 lb. Bond–80 lb. Cover) Paper capa...
Page 39 - Supported Paper for Each Output Tray; Standard output tray
Supported Paper for Each Output Tray The following tables provide details of the sizes, feed directions, and maximum number of sheets ofpaper that can be stacked in each of the printer's output trays. They also describe the specifications forthe staple function of the optional finisher. • The paper ...
Page 44 - Punch unit
Staple capacity (80 g/m2, 20 lb.Bond) Without Mixed Size: • 30 sheets: A3 , B4 JIS , 11 × 17 , 8 1 / 2 × 14 , 8 × 13 , 8 1 / 2 × 13 , 8 1 / 4 × 14 , 8 1 / 4 × 13 , 12 × 18 ,11 × 15 , 10 × 14 , 11 × 14 , 10 × 15 • 50 sheets: A4 , B5 JIS , 8 1 / 2 × 11 , 8 × 10 1 / 2 , 8 × 10 , 7 1 / 4 × 10 1 / 2 With...
Page 45 - Paper weight; Notes about Paper Thickness
Paper sizes for 2 & 4 holestype: 4 holes Standard size: : A3, B4 JIS, 11 × 17, 11 × 15, 11 × 14 : A4, B5 JIS, 8 × 10 1 / 2 , 8 1 / 2 × 11, 7 1 / 4 × 10 1 / 2 Custom size: • Vertical: 255.0–305.0 mm (10.04–12.00 inches)• Horizontal: 148.0–600.0 mm (5.83–23.62 inches) Paper sizes for 4 holes type:...
Page 46 - Paper thickness for each paper type; Print Area
Paper thickness *1 Paper weight Thin Paper * 2 52–59 g/m 2 (14–15 lb. Bond) Plain Paper 60–81 g/m 2 (16–20 lb. Bond) Middle Thick 82–105 g/m 2 (20–28 lb. Bond) Thick Paper 1 106–160 g/m 2 (28 lb. Bond–60 lb. Cover) Thick Paper 2 161–216 g/m 2 (60–80 lb. Cover) *1 Print quality will decrease if the p...
Page 48 - Loading Paper; This section explains how to load paper into the paper trays.; Precautions for Loading Paper; • When loading paper, take care not to trap or injure your fingers.; Unusable Paper
Loading Paper This section explains how to load paper into the paper trays. Precautions for Loading Paper • When loading paper, take care not to trap or injure your fingers. When loading paper, take care not to trap or injure your fingers. • Do not stack paper over the limit mark. • After changing t...
Page 49 - • To prevent misfeeds, do not use the following kinds of paper:; Paper Storage
• Paper for inkjet printers• Thermal fax paper• Art paper• Aluminum foil• Carbon paper• Conductive paper• Paper with perforated lines• Hemmed-edge paper• OHP transparencies for color printing• Window envelopes • Faults can occur if you print onto sides that are already printed. Take care to print on...
Page 50 - Loading Paper into Paper Trays; In the following example procedure, paper is loaded into Tray 2.
Loading Paper into Paper Trays In the following example procedure, paper is loaded into Tray 2. • Check the paper edges are aligned at the right side.• Slide the side fences until they are aligned with the sides of the paper, and then re-lock the side fences. If there is space between the side fence...
Page 51 - Slide the end fence outward.; Square the paper and load it print side up.
3. While pressing down the release lever, slide the side fences outward. CQT350 4. Slide the end fence outward. 1 1 2 CQT351 1. Pinch the release levers of the end fence. 2. Slide the end fence outward. 5. Square the paper and load it print side up. Do not stack paper over the limit mark. CQT352 Loa...
Page 52 - Loading Paper into the Bypass Tray; Open the bypass tray.
6. Align the back and side fences gently against the paper you loaded. CQT353 7. Re-lock the side fences. 8. Carefully push the paper tray fully in. 9. Check the paper size on the display. • You can load envelopes in the paper trays. Envelopes must be loaded in a specific orientation. For details, s...
Page 55 - Loading Paper into the Large Capacity Tray (LCT); Do not stack paper over the limit mark.
Loading Paper into the Large Capacity Tray (LCT) 1. Open the right cover of the large capacity tray (LCT). CJW018 2. Load paper into the paper tray with the print side down and place it against the left sideof the tray. Do not stack paper over the limit mark. CJW019 3. Press the [Down] key. The bott...
Page 56 - Loading Orientation-Fixed Paper or Two-Sided Paper; Settings for User Tools
Loading Orientation-Fixed Paper or Two-Sided Paper Orientation-fixed (top to bottom) or two-sided paper (for example, letterhead paper, punched paper, orcopied paper) might not print correctly, depending on how the paper is placed. Settings for User Tools Specify [Auto Detect] or [On (Always)] for [...
Page 58 - Standard Printing; Change any other print settings as necessary.
Standard Printing Printing with Windows (PCL 6/PostScript 3) • The default setting is duplex printing. If you want to print on only one side, select [Off] for the duplex setting. • If you send a print job via USB 2.0 while the printer is in Low Power mode or Sleep mode, an error message might appear...
Page 59 - Printing with Mac OS X
• If you send a print job via USB 2.0 while the printer is in Low Power mode or Sleep mode, an error message might appear when the print job is complete. In this case, check if the document wasprinted. 1. After creating a document, open the [Printing Preferences] dialog box in the document'snative a...
Page 60 - Printing on Both Sides of Sheets; Types of duplex printing
5. Select the paper tray that contains the paper to which you want to print. If you select [Auto Select], the paper tray is automatically selected according to the paper size andtype specified. 6. Select [Printer Features] in the pop-up menu. 7. In the "Feature Sets:" menu, select the approp...
Page 61 - Combining Multiple Pages into Single Page; Types of combine printing
Plain (60 to 81 g/m2), Recycled, Special, Special 2, Special 3, Middle Thick (82 to 105 g/m2), Thick 1 (106 to 160 g/m2), Color, Letterhead, Preprinted, Prepunched, Bond • If the document contains pages with different original sizes, page breaks may occur. • For details about setting the duplex prin...
Page 62 - Combine printing precautions
Combine printing precautions • If the document contains pages with different original sizes, page breaks may occur.• If the application you are using also has a combine function, disable it. If the application's combine function is also enabled when the driver's combine function enabled, incorrectpr...
Page 63 - Loading Envelopes; output. If this happens, remove the envelopes as they are output.
Printing on Envelopes Loading Envelopes This section gives you various details about and recommendations concerning envelopes. • Do not use window envelopes.• Envelopes that are output to the internal tray may be pushed off as successive envelopes are output. If this happens, remove the envelopes as...
Page 64 - Recommended envelopes
Types of envelopes Paper trays 1–4 Bypass tray Side-opening envelopes • Flaps: open• Bottom side of envelopes: toward the right of theprinter • Side to be printed: face up • Flaps: open• Bottom side of envelopes: toward the left of the printer • Side to be printed: face down Side-opening envelopes N...
Page 66 - Printing on Envelopes with Mac OS X; Select the paper tray where the envelopes are loaded.
3. In the "Input Tray:" list, select the paper tray where the envelopes are loaded. 4. In the "Document Size:" list, select the envelope size. 5. In the "Type:" list, select [Envelope]. 6. Change any other print settings as necessary. For details, see the printer driver Help....
Page 67 - Storing a Document with Windows
Storing a Document Storing a Document with Windows 1. After creating a document, open the [Printing Preferences] dialog box in the document'snative application. For details about displaying the [Printing Preferences] dialog box, see p.28 "Displaying the PrintingPreferences dialog box in an appli...
Page 68 - specified print time.; Storing a Document with Mac OS X; • Select [Hold Print] to store the document as a Hold Print file.
• If an error message is displayed on the control panel, printing will not start even if it is the specified print time. • If [Stored Print (Shared)] or [Store and Print (Shared)] is selected when a Stored Print file is stored, the user who created the document and all users who have print privilege...
Page 71 - When Indicators Are Displayed
3. Troubleshooting This chapter provides solutions to common problems and it also explains how to correct unwanted printresults. When Indicators Are Displayed This section describes the indicators that appear when the printer requires user attention such asremoving misfed paper, reloading paper, or ...
Page 72 - When a Panel Tone Beeps
When a Panel Tone Beeps The following table describes various beep patterns that the printer produces to alert users about printerconditions and the meaning of each beep pattern. Beep pattern Meaning Causes Single short beep Panel/screen inputaccepted. A control panel or screen key waspressed. Short...
Page 73 - Data Storage
Checking Printer Status and Settings Maintnc. Info You can check the following items under [Maintnc. Info]: • Remaining Toner Displays the amount of remaining toner.No StaplesDisplays whether there are staples remaining or not.Punch Receptcl FullDisplays whether the hole punch receptacle is full. • ...
Page 74 - Press each key, and then check the contents.
1. Press the [Check Status] key. CQT664 2. Press the [Maintnc/MacInfo] tab. 3. Press each key, and then check the contents. 4. After checking the information, press [Exit]. • [Paper Misfeed], [No Staples], [Punch Receptacle Full], [Output Tray Full], and [Cover Open] appear on [Maintnc. Info] only w...
Page 75 - Problem
When an Indicator for the [Check Status] Key Is Lit If an indicator for the [Check Status] key lights up, press the [Check Status] key to display the [CheckStatus] screen. Check the status of the printer in the [Check Status] screen.[Check Status] screen 1 2 4 3 CQT666 1. [Mac/ApliStat] tab Indicate...
Page 82 - When the Image Density Changes
When the Image Density Changes After moving the printer, printing on thick paper, or printing repeatedly for some time, imagedegradation may occur. By performing automatic image adjustment, you can restore optimum printquality. 1. Press [Adjust Image Density] on the [Maintenance: Image] screen. For ...
Page 84 - When Messages Are Displayed; Status Messages; Message
When Messages Are Displayed This section describes the main messages that appear on the display panel and printed error logs andreports. If other messages appear, follow their instructions. Status Messages Message Status "Hex Dump Mode" In Hex Dump mode, the printer receives data in hexadeci...
Page 85 - Alert Messages (Displayed on the Control Panel)
Alert Messages (Displayed on the Control Panel) • Before turning the main power switch off, see p.25 "Turning On/Off the Power". Message Cause Solution "Cannot connect with thewireless card. Turn the mainpower switch off, then checkthe card." • The wireless LAN board was not inserted...
Page 88 - Messages during Direct print from a memory storage device; Alert Messages (Printed on Error Logs and Reports)
Messages during Direct print from a memory storage device Message Causes Solutions "Unable to access thespecified memory storagedevice." The memory device usedcannot be recognized. For details about the recommendedmemory devices for the Direct printingfunction from memory storage devices,con...
Page 98 - Checking the Error Log
Checking the Error Log If files could not be stored due to printing errors, identify the cause of the errors by checking the error logon the control panel. • The most recent 30 errors are stored in the error log. If a new error is added when there are 30 errors already stored, the oldest error is de...
Page 101 - When the Data In Indicator Does Not Light Up or Flash; Network connection
Problem Cause Solution [List / Test Print] is disabled. A mechanical error mighthave occurred. Contact your service representative. Printing does not start whenusing the extended wirelessLAN in Ad-hoc Mode. The correct CommunicationMode is not set. • Turn the main power switch off and then back on a...
Page 102 - Other Printing Problems; When you cannot print clearly
Other Printing Problems This section describes likely causes of and possible solutions for problems that can occur when printingfrom a computer. When you cannot print clearly Problem Causes Solutions The printed image issmudged. Settings for thick paper havenot been configured whenprinting on thick ...
Page 109 - Other printing problems
Problem Cause Solution The image on the back sideof duplex printing hasmottled blank patches or issmudged. Missing patches andsmudges are caused bymoisture leaking from thepaper. • Do not install the printer in areas that are susceptible to lowtemperature. • Use paper that has been stored in the rec...
Page 114 - Removing Jammed Paper; removing misfed paper. Not doing so could result in burns.
Removing Jammed Paper Remove the jammed paper by following the procedures stated in the animation that appears on thescreen and the sticker or sheet inside the front cover. This section describes how to remove jammedpaper if the procedure is not displayed on the screen. • The inside of the machine c...
Page 115 - Locating Jammed Paper
Locating Jammed Paper If a misfeed happens, remove the misfed paper or original following the procedures stated on the stickeror sheet inside the finisher or front cover.The letter displayed on the control panel indicates the location of the misfeed. CQT681 1. Press the key of the section from where...
Page 116 - When R1–R5 Is Displayed for the 1000-Sheet Finisher
• More than one misfeed may be indicated. When this happens, check all the areas indicated.• If there is no misfed paper in the first area you check, see the other areas that are indicated. When R1–R5 Is Displayed for the 1000-Sheet Finisher CJH002 Raise lever R1, and then turn knob R2 counterclockw...
Page 117 - When R1–R4 Is Displayed for the 3000-sheet finisher
When R1–R4 Is Displayed for the 3000-sheet finisher CJH006 Return lever R4 to its original position. finisher finisher (left) Return lever R3 and R1 to their original positions. Close the bridge unit cover (left). Return lever R3 to its original position. Removing Jammed Paper 115
Page 118 - When R5 - R8 Is Displayed for the 3000-sheet finisher
When R5 - R8 Is Displayed for the 3000-sheet finisher CJH007 finisher finisher Return lever R5 to its original position. Return lever R6 to its original position. Return lever R3 to its original position. 3. Troubleshooting 116
Page 119 - few times you try to use the stapler.
Removing Jammed Staples If a staple jam occurs, remove the jammed staple by following the procedures stated in the animationthat appears on the screen. This section describes how to remove jammed staples when the procedure isnot displayed on the screen. • Keep your hands clear of the booklet finishe...
Page 122 - Removing Punch Waste
Removing Punch Waste If the punch receptacle is full, remove punch waste by following the procedures stated in the animationthat appears on the screen. • While " Hole Punch Receptacle is full." is displayed, you cannot use the Punch function.• " Hole Punch Receptacle is full." is dis...
Page 123 - Adding Toner; on contact with naked flame.
4. Replenishing and Replacing Consumables This section explains how to replenish consumables and staples when they run out. Adding Toner This section explains precautions when adding toner when it has run out, and how to dispose of usedtoner. • Do not incinerate toner (new or used) or toner containe...
Page 124 - a doctor if necessary.
• If toner or used toner gets into your eyes, flush immediately with large amounts of water. Consult a doctor if necessary. • If toner or used toner is swallowed, dilute by drinking a large amount of water. Consult a doctor if necessary. • When removing jammed paper or replacing toner, avoid getting...
Page 125 - Disposing of Used Toner
• You can check the name of the required toner and the replacement procedure using the [ Add Toner] screen. • Press the [Check Status] key to check the contact number where you can order supplies. See p.71 "Checking Printer Status and Settings". Disposing of Used Toner The following describe...
Page 126 - Replacing Other Consumables; of the unit. Do not touch any parts of the development unit.
Replacing Other Consumables Refer to the maintenance guide provided with the new items for the replacement. • The fusing unit becomes very hot. When installing a new fusing unit, turn off the printer and wait at least an hour after power off before replacing parts. Not allowing the printer to cool m...
Page 128 - Trademarks
Trademarks Adobe, Acrobat, PageMaker, PostScript, PostScript 3, and Reader are either registered trademarks ortrademarks of Adobe Systems Incorporated in the United States and/or other countries.Citrix, Citrix Presentation Server and Citrix XenApp are either registered trademarks or trademarks ofCit...
Page 130 - MEMO