Page 2 - Contents; Installation and Configuration
Contents 1. Preface About This Guide........................................................................................................................................................3 Audience.........................................................................................................
Page 4 - a basic understanding of storage and backup concepts.; Document Conventions; Symbol; other critical information.
1. Preface About This Guide This guide provides information about the device and step-by-step instructions on installing the hardware. It also provides instructions on basic operations and troubleshooting information. Audience This document is intended for consumers and storage administrators. This ...
Page 5 - Hardware Specifications; Warning; QNAP Warranty Terms and Conditions; Tip
2. Product Overview This chapter provides basic information about the QNAP device. About the HS-264 Designed as a multimedia center for digital homes, the HS-264 provides various apps and utilities (such as QuMagie, Video Station, Music Station, and Plex Media Server) for storing and enjoying all yo...
Page 6 - QNAP Store
Component HS-264 Drive compatibility • 3.5-inch SATA hard disk drives • 2.5-inch SATA hard disk drives • 2.5-inch SATA solid-state drives Tip • For the list of compatible drive models, go to https://www.qnap.com/compatibility . • To avoid excess vibration and heat generation, use: 5400 RPM hard driv...
Page 7 - Package Contents; Item; Components
Component HS-264 Net weight 1.56 kg (3.44 lbs) OthersPower supply unit External 60W adapter, 100-240V DC System battery CR2032 lithium battery (3V, 225 mAh) Warning To avoid potential battery explosion, causing injury or damage to components, ensure that you replace the existing battery with a batte...
Page 8 - Front Panel; Note; Rear Panel
Front Panel Note This image shows the HS-264 without the front cover attached. No. Component No. Component 1 Drive bay 1 4 Drive bay latch 2 Drive bay latch 5 Drive bay 2 3 Status LED 6 IR sensor Rear Panel HS-264 User Guide Product Overview 7
Page 9 - Drive Numbering; Safety Information; General Instructions
No. Component No. Component 1 Power input 6 2.5 Gigabit Ethernet ports (RJ45) 2 Reset button 7 Power button 3 HDMI ports 8 2.5 Gigabit Ethernet activity LED 4 Kensington security slot 9 2.5 Gigabit Ethernet speed LED 5 USB 3.2 Gen 2 Type-A ports - - Drive Numbering Note This image shows the HS-264 w...
Page 10 - Installation Requirements
• To avoid serious injuries, a trained service technician must disconnect all PSU cords from the device before installing or replacing system components. System Battery • To avoid potential battery explosion, causing injury or damage to components, ensure that you replace the existing battery with a...
Page 11 - QTS Installation
6. Install QTS. For details, see QTS Installation . 7. Log on to QTS. HS-264 User Guide Product Overview 10
Page 12 - Hardware Installation; • Installing a drive deletes all data on the drive.
3. Installation and Configuration This chapter provides specific hardware and firmware installation and configuration steps. Hardware Installation This section provides information on installing drives and USB expansion units. Drive Installation The HS-264 is compatible with 3.5-inch and 2.5-inch ha...
Page 13 - on the bottom of the tray.
4. Install a drive on the tray. a. Place the drive on the tray so that the holes on the bottom of the drive are aligned with the holes on the bottom of the tray. b. Attach the screws. 5. Insert the tray into the bay. HS-264 User Guide Installation and Configuration 12
Page 17 - Connecting USB Expansion Units; Expansion Unit; • Supports SATA HDD/SDD
7. Power on the NAS. Connecting USB Expansion Units The device supports USB expansion units. For details, please see the table below. You can purchase storage expansion accessories from QNAP or an authorized reseller. For details, go to https://shop.qnap.com/ . For the list of compatible expansion u...
Page 18 - Installing QTS Using Qfinder Pro
2. Connect the expansion unit to the NAS. a. Connect the USB cable to the USB Type-C port on the expansion unit. b. Connect the USB cable to a USB 3.2 Gen 2 Type-A port on the NAS. Note This image shows the HS-264 connected to two TR-004U USB expansion units. 3. Power on the expansion units. 4. Powe...
Page 19 - QNAP
Method Description Requirements Cloud installation If the NAS is connected to the internet, you can do the following: • Scan the QR code on the NAS. • Log into your myQNAPcloud account. • Use myQNAPcloud Link to remotely access your NAS. • Complete the steps in the Smart Installation Guide wizard. F...
Page 21 - Installing QTS Using the Cloud Key
Methods User Actions Use static IP address a. Select Use static IP address. The IP address configuration page appears. b. Specify the following IP address configurations: • Interface • IP Address • Subnet Mask • Default Gateway • Primary DNS server • Secondary DNS server 13. Click Next. The Thunderb...
Page 24 - The Summary screen appears.; A confirmation message appears.
The Summary screen appears. 17. Review the settings. 18. Click Apply. A confirmation message appears. Warning Clicking Confirm deletes all data on the drive before installing QTS. 19. Click Confirm. QTS is installed. HS-264 User Guide Installation and Configuration 23
Page 26 - LEDs; LED
LEDs LEDs indicate the system status and related information when the device is powered on. The following LED information applies only when the drive is correctly installed and when the device is connected to the network or to a host. For details on the location of the LEDs, see Components . LED Sta...
Page 27 - Audio Alert; Duration
Audio Alert Duration Frequency Description Short beep (0.5 seconds) 1 • The NAS is starting up. • When the reset button is pressed for 3 seconds, the NAS resets configurations. • When the reset button is pressed for 15 seconds, the NAS resets configurations and reboots. • The operating system was up...
Page 28 - NAS Migration Requirements; Migrating NAS Data Using HBS 3; Status and Setting Changes after NAS Migration; Data and Settings
5. NAS Migration You can migrate data and settings from your current NAS to another NAS model with minimal disruptions by installing all the hard drives from the source NAS to the destination NAS. RAID configuration and other settings are retained on the destination NAS after migration. NAS Migratio...
Page 29 - Migrating a NAS
Data and Settings After NAS Migration Shared folders All shared folders and the downloaded files stored in them are retained. Warning To prevent data loss, back up and save encryption keys or passwords of encrypted shared folders in a safe place before migration. Important Folder permissions on the ...
Page 30 - from the source NAS to the destination NAS using HBS 3.; Preparing the Destination NAS; For details, see the Volume Creation topic in the QTS user guide.
a. Remove the drives from the source NAS. b. Remove the drive trays from the destination NAS. 3. Install the drives. a. Install source NAS drives onto the destination NAS drive trays. b. Insert the drive trays into the destination NAS. 4. Power on the destination NAS. 5. Log on to QTS as an administ...
Page 31 - Creating a One-Way Sync Job
Setting Description Password Specify a password that contains 1 to 16 characters from any of the following groups: • Letters: A to Z, a to z • Numbers: 0 to 9 • Special characters: . - _ ~ ! @ # $ % ^ & ( ) { } • Does not start or end with a space. Port Specify a port number to access the RTRR s...
Page 32 - Importing Local Users or Group Settings to the Destination NAS; Back up the users or group settings from the source NAS.
10. Select the paired folders. Important • All subfolders and files in the selected folder are selected. • You can only sync up to 16 paired folders per job. a. Under the source, click . A dialog box opens. b. Select a folder. c. Click OK. The dialog box closes. d. Under the destination, click . A d...
Page 34 - This chapter describes basic troubleshooting information.; Forcing Qfinder Pro or myQNAPcloud to Locate the NAS; One member drive fails.; Recovering Unintentionally Removed Hard Drives
6. Troubleshooting This chapter describes basic troubleshooting information. Forcing Qfinder Pro or myQNAPcloud to Locate the NAS If Qfinder Pro or myQNAPcloud is unable to locate the NAS during QTS installation, the drives or data may be faulty. 1. Power off the NAS. 2. Remove all drives. 3. Power ...
Page 35 - Support and Other Resources
Disk Volume RAID Recovery Support Number of Disks Maximum Number of Removed Drives Single No 1 N/A JBOD Yes 2 N/A RAID 0 Yes 2 N/A RAID 1 Yes 2 1 Support and Other Resources QNAP provides the following resources: Resource URL Documentation https://download.qnap.com Compatibility List https://www.qna...
Page 38 - GNU Public License; Preamble; modify it: responsibilities to respect the freedom of others.; Terms and Conditions; “This License” refers to version 3 of the GNU General Public License.
Other company names and products mentioned herein are trademarks or registered trademarks of their respective holders. GNU Public License Version 3, 29 June 2007 Everyone is permitted to copy and distribute verbatim copies of this license document, but changing it is not allowed. Preamble The GNU Ge...
Page 44 - Use with the GNU Affero General Public License.; differ in detail to address new problems or concerns.
have actual knowledge that, but for the patent license, your conveying the covered work in a country, or your recipient's use of the covered work in a country, would infringe one or more identifiable patents in that country that you have reason to believe are valid. If, pursuant to or in connection ...
Page 45 - Interpretation of Sections 16 and 17.; CE Notice; FCC Class B Notice
PROVIDE THE PROGRAM “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESSED OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. THE ENTIRE RISK AS TO THE QUALITY AND PERFORMANCE OF THE PROGRAM IS WITH YOU. SHOULD THE PROGRAM PROVE...
Page 46 - • Reorient or relocate the receiving antenna.; Important; VCCI Notice; VCCI–B; BSMI Notice
1. This device may not cause harmful interference. 2. This device must accept any interference received, including interference that may cause undesired operation. Note This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rul...
Page 47 - 部件名称
SJ/T 11364-2006 本产品符合中国 RoHS 标准。以下表格标示此产品中某有毒物质的含量符合中国 RoHS 标准规定的限量要求。 本产品上会附有 ” 环境友好使用期限 ” 的标签，此期限是估算这些物质 ” 不会有泄漏或突变 ” 的年限。本产品可能 包含有较短的环境友好使用期限的可替换元件，像是电池或灯管，这些元件将会单独标示出来。 部件名称 有毒有害物质或元素 铅 (Pb) 汞 (Hg) 镉 (Cd) 六价铬 (CR(VI)) 多溴联苯 (PBB) 多溴二苯醚 (PBDE) 壳体 0 0 0 0 0 0 显示 0 0 0 0 0 0 印刷电路板 0 0 0 0 0 0 金属螺帽 0...
