Page 2 - Welcome; safety; Refer to the CD for Animated set up instructions.
Plantronics Savi User Guide Welcome Congratulations on purchasing your new Plantronics product. This guide contains instructions for setting up and using your Savi Office WO100 (WO1 base and WH100/WH110 headset) wireless headset system. Please refer to the separate safety instructions for important ...
Page 3 - Contents; Using your Savi Office wireless headset system .. 13
Contents Plantronics Savi User Guide 1 Package Contents and Features ............................. 4 1.1 Savi Base ................................................................. 4 1.2 Savi Headset ........................................................... 5 1.3 HL10 Lifter (Optional) ..............
Page 4 - Savi WO1 base features; Base; Package contents and features; • Plantronics software
Plantronics Savi User Guide 4 Savi WO1 base features 1.1 Savi WO1 base Base Telephone interface cable USB cable Base power supply 1 Package contents and features CD includes: • Plantronics software • Animated setup guide • Complete user guide Desk Phone speaking volume PC talk buttonIndicator light ...
Page 6 - Additional HL10 lifter parts (if required); Ringer microphone
Plantronics Savi User Guide 6 1.3 HL10 lifter (optional) Additional HL10 lifter parts (if required) HL10 lifter Accessory jack Ringer microphone Extender arm For Nortel i2004 phones only Handset lifter arm Power cord Height switch Ringer microphone jack (remove cover)
Page 7 - Attaching charging cradle to base; Connecting base to desk phone
Plantronics Savi User Guide 7 2 Base set-up 2.1 Attaching charging cradle to base 1 Connect the headset charging cradle to the base. Push firmly on the cradle until the cradle snaps into place. 30 cm 15 cm 2.2 Connecting base to desk phone 1 Connect the telephone interface cable to the telephone int...
Page 8 - Docking and charging the headset
Plantronics Savi User Guide 8 3.2 Docking and charging the headset 1 Gently push the headset into the charging cradle. The charging indicator light on the base will flash green to indicate that the headset battery is charging. 2 Charge for at least 20 minutes prior to the first use. A full charge ta...
Page 9 - Configuration and test call; Making a test call with desk phone
Plantronics Savi User Guide 9 4 Configuration and test call 7 If the dial tone still does not sound clear, adjust the Configuration Switch until the dial tone sounds the best. NOte Multiple settings might work with your phone; however, only one is the optimal position. 8 Press the call control butto...
Page 10 - Installing lifter
Plantronics Savi User Guide 10 5 Lifter set-up (optional) 5.1 Installing lifter 5.2 If you do not hear a dial tone 1 If you do not hear a dial tone, raise the lifter height switch to the next highest position. 1 Firmly press the handset lifter power cord into the handset lifter jack. 2 While wearing...
Page 12 - Installing USB cable; Making a test call with PC
Plantronics Savi User Guide 12 6 PC set-up 6.1 Installing USB cable 1 Connect the USB cable to the USB port on the back of the base. 2 Connect the other end of the USB cable to the USB port of the PC. 6.2 Installing Plantronics software 1 In the interactive set-up guide located on the CD, select Ste...
Page 13 - Using your Savi Office wireless headset system; Powering up headset
Plantronics Savi User Guide 13 7 Using your Savi Office wireless headset system IMPORtANt It is highly recommended that you install the Plantronics software. Though your Savi Office system will operate without the software, running it without the software will limit the system's full capabilities. P...
Page 14 - Placing, answering and ending calls with PC; Switching between desk phone and PC audio
Plantronics Savi User Guide 14 Placing, answering and ending calls with PC With Plantronics software* Without Plantronics software To place a call 1. Dial number from the supported softphone application*** 1. Briefly press call control button on headset** or briefly press base PC talk button 2. Dial...
Page 15 - Conferencing in up to three additional; Subscribing a master headset
Plantronics Savi User Guide 15 Conferencing in up to three additional headsets While on a call, you can subscribe up to three additional headsets to your base for conferencing. As you add headsets to the base, an additional headset icon will appear in the Plantronics Software screen with a number fr...
Page 18 - Plantronics Software Platform; Softphone Support
Plantronics Savi User Guide 18 8 Plantronics Software Platform Softphone Support Download Plantronics software for remote call answer/end with supported softphones at plantronics.com/software. Remote call answer/end from the Savi headset is available for all softphones with no additional steps by th...
Page 19 - Plantronics Control Panel; Battery Life; Device Settings –
Plantronics Savi User Guide 19 Plantronics Control Panel User preferences and various device settings can be changed using the Plantronics Control Panel. To start this program, click Start>Programs>Plantronics then open Plantronics Control Panel. Battery Life At the lower left corner of the sc...
Page 20 - Applications tab; Device Settings – Security
Plantronics Savi User Guide 20 Feature Settings Default General Mute Tone Standard/Low/Off Standard Deskphone Ringtone Sound 1/Sound 2/Sound 3 Sound 1 Deskphone Volume Standard/Low/Off Standard PC Ringtone Sound 1/Sound 2/Sound 3 Sound 2 PC Volume Standard/Low/Off Standard System Tones Standard/Low/...
Page 21 - Preferences tab; About tab
Plantronics Savi User Guide 21 Feature Settings Default Media Player Action to Media Player – When a call begins – When a call ends Mute/pause/do nothing Unmute/play/do nothing Pause Play General Launch audio devices control panel (Provides a shortcut to the Windows Sounds and Audio Devices control ...
Page 22 - Help for Device Settings - Base
Plantronics Savi User Guide 22 Default settings Help for Device Settings - Base Help for Device Settings - Advanced Range* Range can be minimized to help with PC buzzing, improve user density, or restrict range of users.When Range is set to HIGH a user will have up to 300 feet of range. When Range i...
Page 23 - troubleshooting and common questions
Plantronics Savi User Guide 23 9 troubleshooting and common questions I can’t hear a dial tone at the headset. Make sure your headset is charged.Make sure your headset is subscribed to base. See Subscribing a Master Headset on page 15. Press the call control button on your headset.Make sure the lift...
