Page 2 - Contents
Contents Welcome 4 System Requirements 4 What's in the Box 5 Base and Headset Basics 6 Accessories 7 Customize Your Headset 8 Install the Headset Battery 8 Use the Fit Kit to Assemble Your Headset 8 Right Over-the-Ear Assembly 8 Left Over-the-Ear Assembly 8 Position Your Headset 9 Over-the-Head Asse...
Page 4 - Welcome; System Requirements
Congratulations on purchasing your new Plantronics product. This guide contains instructionsfor setting up and using your Savi W740 Wireless Headset System which has a WO2 base anda WH500 headset. Please refer to the separate safety instructions for important product safety information priorto insta...
Page 6 - Base and Headset Basics
Base 1 Power jack 8 Computer button 2 Handset lIfter jack 9 Mobile phone button 3 Telephone interface cable jack 10 Desk phone button 4 USB port 11 Bluetooth pairing button/LED 5 Desk phone speaking volume 12 Subscription button/LED 6 Desk phone configuration switch 13 Charging LED 7 Desk phone list...
Page 7 - Accessories
1 Deluxe charging cradle Charges an extra battery while charging your headset 2 Spare battery 3 Deluxe USB charging cable Charges an extra battery while charging your headset via a USBport 4 Electronic hookswitch cable (EHS cable) Electronically and automatically takes your deskphone handset off hoo...
Page 8 - Customize Your Headset
After you install the headset battery, choose one of the three headsetwearing styles, over-the-ear, over-the-head or behind-the-head. Use the fitkit to assemble it and optimize the position of the microphone. Position the battery as shown on the headset and slide into position until the battery snap...
Page 9 - Position Your Headset
NOTE Ensure the earloop is flat against the headset before rotating. 2 Choose the size and style of eartip that fits most comfortably. Align the eartip with the notchfacing the microphone as shown. Press on to attach. NOTE Ensure the large end of the eartip points to the microphone. 3 To correctly p...
Page 10 - Assembly
1 Hold the headband so it is aligned to receive the headset as shown and insert the headset intothe headband. 2 Rotate the headset up. The headband can be worn on the right or left side. 3 To optimize the position of the headset, push the headset in so the microphone is close to yourmouth. 1 Align t...
Page 12 - Charge Your Headset
1 Align the charging cradle pins with the base and press firmly until the cradle rests evenly on thebase. 2 Plug one end of power supply into power jack on back of the base and other end into workingpower outlet. 3 Place the headset in the charge cradle. The charging LED will flash green when chargi...
Page 13 - Desk Phone: Connect and Call; Choose Desk Phone
Choose a desk phone setup A, B or C and connect cables. A Desk phone (standard) USE • Connect one end of the telephone interface cable to the back of the base • Disconnect the handset coil cord from the base of the desk phone and re-connect it to the telephone interface cable junction box. • Finally...
Page 14 - Make a Desk Phone Call
1 While wearing headset, short press base desk phone button. NOTE If you don't have remote call control through a lifter (HL10) or cable (EHS), manually remove desk phone handset before each call. 2 If you do not hear a dial tone, open side panel and adjust middle configuration switch A-G until you ...
Page 15 - Mobile: Connect and Call
Your mobile phone can be paired to multiple headsets and hands-freedevices, but it can only be connected to one device at a time. Following areinstructions for pairing your mobile phone to the base. 1 Press down and hold Bluetooth pairing button (4 seconds) on Savi base until indicator LEDflashes re...
Page 16 - Computer: Connect and Call; Connect Your Computer
Connect the USB cable. 1 While wearing your headset, short press the base computer button. 2 Dial a call from your computer softphone. 3 End the call by pressing the headset call control button. The minimum recommended separation between your desk phone and the base is 6 inches. The minimum recommen...
Page 17 - Headset Features; Headset Controls
Now that you’ve assembled your headset, installed the software andconnected your phones, read this section to learn about the headsetfeatures, how to use the controls and more. 1 Volume/Mute buttonIncrease the volume Press the volume button up Decrease the volume Press the volume button down Mute/un...
Page 18 - Headset Battery Level
a long distance from the base. You can replace the battery mid-call, without losing the call, aslong as a charged battery is reattached within 5 minutes. This allows for unlimited talk time. Low Battery Warning If you are on a call and the headset battery is critically low, you will hear a repeated ...
Page 19 - Turn On/Off Headset LED
Make general volume adjustments for the desk phone with the base volume dials. For computer volume adjustments, use your softphone application controls or your computer’saudio control panel (see below). Mobile phone volume can be adjusted on the mobile phone. NOTE You can quickly access your system’...
Page 20 - This section describes the base, its buttons and their functions.; Base Features; Base Buttons
This section describes the base, its buttons and their functions. Basics When you press on a base button, you are opening a phone line/audio channel. Depending onthe circumstances, you won’t necessarily hear a dial tone until you’ve dialed from your phone.The base buttons allow you to switch to a di...
Page 23 - Daily Use; Incoming Calls
Answer a Call The easiest way to answer an incoming call from the desk phone, mobile phone, or computer isto press the headset call button when you hear an incoming call. Alternatively, you can answer an incoming call by pressing the base button for the line that isringing. NOTE If you don't have re...
Page 27 - Advanced Use; Install Plantronics
User preferences and device settings that affect the performance of yourheadset can be changed using the Plantronics Control Panel. To access the Plantronics Control Panel, load Plantronics software by visiting plantronics.com/ software and click on download button. To start this utility, click Star...
Page 28 - Device Settings > Base
Feature Settings Default General Default Line Desk phone/PC/Mobile Desk phone Range High/Med/Low High Desk phone audiobandwidth Wideband/Narrowband Narrowband PC audio bandwidth Wideband/Narrowband Wideband Bluetooth enabled Selected/Not selected Selected Auto connect to mobilephone Selected/Not sel...
Page 32 - Security Tab
Feature Set Lock The Plantronics software allows all of the base settings to be locked to prevent changes. Theability to lock/unlock these settings requires a password. In order to lock/unlock any setting,follow these steps: 1 Create a new passwordFrom the Security screen, create and confirm your ne...
Page 35 - Troubleshooting; Headset
My headset is unstable. When you wear the headset, the microphone should rest as closeto your cheek as possible without touching. The microphone canbe adjusted inward by the pivoting earpiece to optimize theposition of the headset. See Position Your Headset . Talk time performance issignificantly de...
Page 36 - Desk Phone
People I talk to can hear a buzz inthe background. Move the base further away from your phone. See Position Your Base . If the base power supply is plugged into a power strip, plug itinto the wall directly. The handset lifter is installed butdoes not lift the handset. Be sure the handset lifter powe...