Page 2 - Welcome
Plantronics Savi User Guide Welcome Congratulations on purchasing your new Plantronics product. This user guide contains instructions for setting up and using your Savi W445 (D100 USB Adapter + WH500 Headset) Wireless Headset System. Please refer to the separate safety instructions for important pro...
Page 3 - Contents
Contents Plantronics Savi User Guide 1 Package Contents ................................................................ 42 System Features ................................................................... 53 Headset Setup ...................................................................... 6 In...
Page 4 - Savi W445 USB Adapter and Charger; Package Contents
Plantronics Savi User Guide 4 Savi W445 USB Adapter and Charger USB Adapter 1 Package Contents Deluxe USB Charging Cable Base Power Supply Deluxe Charger Base with Spare Battery Savi WH500 Headset Battery Headset Headbands Fit kit with earloops, eartips and foam sleeve
Page 5 - Savi USB Adapter Features; System Features
Plantronics Savi User Guide 5 Savi USB Adapter Features Savi WH500 Headset Features Subscription Button Indicator Light Indicator Light Microphone Call Control Button Volume and Mute Button (press in to mute/unmute) Headset (fitted with earloop and eartip) 2 System Features
Page 6 - Headset Setup; Installing the Headset Battery; Customize the Headset
Plantronics Savi User Guide 6 3 Headset Setup Installing the Headset Battery Position the battery as shown on the headset and slide into position until the battery snaps into place. NOTE This product has a replaceable battery. Use only the battery type supplied by Plantronics. Customize the Headset ...
Page 7 - Wearing the Headset; Fitting the Headset with a Headband
Plantronics Savi User Guide 7 Wearing the Headset When you wear the headset, the microphone should rest as close to your cheek as possible without touching. The microphone can be adjusted inward by the pivoting earpiece to optimize the position of the headset. 1 Slide the headset over and behind you...
Page 8 - Connecting the Power Supply; Docking and Charging the Headset; Charging the Spare Battery; System Setup
Plantronics Savi User Guide 8 Connecting the Power Supply 1 Connect the base power supply into the power jack on the Deluxe Charger Base. 2 Connect the power supply to the outlet. The power indicator light will be solid green . Docking and Charging the Headset 1 Gently push the headset into the char...
Page 9 - USB Adapter Indicator Light; Connecting the USB Adapter to your PC; Loading software
Plantronics Savi User Guide 9 USB Adapter Indicator Light USB Adapter Status USB Indicator Light Headset subscribed, no activity Solid green Headset in talk mode Flashes green Headset muted Flashes red Incoming call Flashes red and yellow Headset not subscribed Solid red USB adapter subscription Fla...
Page 10 - Powering Up the Headset; Muting a Headset During A Call; Using Your Headset System; Right Ear Headset Button Functions
Plantronics Savi User Guide 10 Powering Up the Headset If the headset battery is charged and connected to the headset, the headset is automatically on. The headset does not have an on/off button. Talk Time With a single full charge, the Savi W445 will provide up to 7 hours of talk time in narrowband...
Page 11 - Placing the Headset in Sleep Mode; Battery Life
Plantronics Savi User Guide 11 Replacing Your Headset Battery 1 Once your spare battery is fully charged, remove the spare battery from the battery compartment on the side of the Deluxe Charging Cradle or from the back of the Deluxe USB Charging Cable. Because the battery is hot-swappable, you won’t...
Page 12 - Headset Indicator Light; Ending Subscription
Plantronics Savi User Guide 12 Headset Indicator Light If you are not on a call, you can toggle the headset in-use indicator light on and off by pressing the headset volume down button (press volume up for left ear configuration) for three seconds. Subscribing a Headset The headset and USB adapter t...
Page 13 - Making Calls With your Headset and PC; Software Installation; Softphone Compatibility
Plantronics Savi User Guide 13 6 Making Calls With your Headset and PC Software Installation It is highly recommended that you install the Plantronics software. Though your Savi system will operate without the software, it will limit the system’s full capabilities. Install the Plantronics software t...
Page 14 - Conferencing Up to Three Guest Headsets
Plantronics Savi User Guide 14 Conferencing Up to Three Guest Headsets While on a call, you can subscribe up to three guest headsets to your USB adapter for conferencing. As you add headsets to the adapter, an additional headset icon will appear in the Plantronics Control Panel with a number from 1 ...
Page 15 - Devices Tab; Device Settings – USB Adapter Tab; Plantronics Control Panel
Plantronics Savi User Guide 15 User preferences and various device settings can be changed using the Plantronics Control Panel. To start this program, click Start > Programs > Plantronics > Plantronics Control Panel. Devices Tab To configure your settings, select Plantronics D100 from the p...
Page 16 - Device Settings – Headset Tab
Plantronics Savi User Guide 16 Device Settings – Headset Tab Options Feature Settings Default General Mute Tone Standard/Low/Off Off Ringtone Sound 1/Sound 2/Sound 3 Sound 2 PC Volume Standard/Low/Off Standard System Tones Standard/Low/Off Standard Second Inbound Call Ring Continuously/Ring Once/Ign...
Page 17 - Applications Tab; Device Settings – Security Tab
Plantronics Savi User Guide 17 Feature Set Lock The Plantronics software allows the following device settings to be locked by the IT staff and prevent end users from changing them. • Range• Auto Answer• PC Audio Bandwidth• Audio Protection (Anti-Startle, G616, Audio Limiting and Hours on phone per d...
Page 18 - Preferences Tab; About Tab
Plantronics Savi User Guide 18 Options Feature Settings Default Media Player Action to Media Player – When a call begins – When a call ends Mute/pause/do nothing Play/do nothing Pause Play General Launch audio devices control panel (Provides a shortcut to the Windows Sounds and Audio Devices control...
Page 19 - Check for Updates Automatically; Plantronics Update Manager
Plantronics Savi User Guide 19 All required software for Savi W445 can be remotely updated when updates are available. Start Plantronics Update Manager from Windows Start Programs menu to change settings such as automatic or manual check for updates. Check for Updates Automatically By enabling this ...
Page 20 - Troubleshooting and Common Questions
Plantronics Savi User Guide 20 My headset is unstable. When you wear the headset, the microphone should rest as close to your cheek as possible without touching. The microphone can be adjusted inward by the pivoting earpiece to optimize the position of the headset. See Wearing the Headset . When I d...
Page 21 - Left Ear Headset/Savi System Button Functions
Plantronics Savi User Guide 21 10 Appendix Left Ear Headset/Savi System Button Functions This table shows the headset button functions when you are wearing the headset on the left ear. Headset function Type of Press Tones/Lights Place, answer, or end calls Short press call control button 1 mid-tone ...
Page 22 - Right Ear Headset/Savi System Button Functions
Plantronics Savi User Guide 22 Right Ear Headset/Savi System Button Functions This table shows the headset button functions when you are wearing the headset on the right ear. Headset function Type of Press Tones/Lights Place, answer, or end calls Short press call control button 1 mid-tone Headset fl...
