Page 2 - Welcome
Plantronics Savi User Guide Welcome Congratulations on purchasing your new Plantronics product. This user guide contains instructions for setting up and using your Savi W410/W420 (D100 USB Adapter + WH300/350 Headset) Wireless Headset System. Please refer to the separate safety instructions for impo...
Page 3 - Contents
Contents Plantronics Savi User Guide 1 Package Contents ................................................................ 42 System Features ................................................................... 53 Headset Setup ...................................................................... 6 In...
Page 4 - Package Contents
Plantronics Savi User Guide 4 Savi W410/W420 USB Adapter and Charger USB Adapter 1 Package Contents Base Power Supply Savi WH300/350 Headset Charger Base Base Stabilizer Headset Carrying Case
Page 5 - Savi USB Adapter Features; System Features
Plantronics Savi User Guide 5 Savi USB Adapter Features Savi WH300/350 Headset Features Subscription Button Indicator Light 2 System Features Indicator Light Microphone Call Control Button Volume Button Headset Mute Button
Page 6 - Headset Setup; Adjust the Headband; Assembling Base
Plantronics Savi User Guide 6 3 Headset Setup 2" 50.8 mm front back 1 2 3 1 2 3 3.1 Adjust the Headband 1 To adjust the headband, lengthen or shorten the band until it fits comfortably. Position the headset receivers so that the foam cushions sit comfortably over the center of your ears. 2 On th...
Page 7 - Connecting the Power Supply; Connecting the USB Adapter to your PC; Loading software; System Setup
Plantronics Savi User Guide 7 Connecting the Power Supply 1 Connect the base power supply into the power jack on the charger base. 2 Connect the power supply to the outlet. The power indicator light will be solid green .. Docking and Charging the Headset 1 Gently push the headset into the charging c...
Page 8 - USB Adapter Indicator Light
Plantronics Savi User Guide 8 USB Adapter Indicator Light USB Adapter Status USB Indicator Light Headset subscribed, no activity Solid green Headset in talk mode Flashes green Headset muted Flashes red Incoming call Flashes red and yellow Headset not subscribed Solid red USB adapter subscription Fla...
Page 9 - Powering Up the Headset; Using Your Headset System; Placing, Answering, and Ending Calls with
Plantronics Savi User Guide 9 Powering Up the Headset If the headset battery is charged and connected to the headset, the headset is automatically on. The headset does not have an on/off button. Talk Time With a single full charge, the Savi W410/W420 will provide up to 9 hours of talk time. Talk tim...
Page 10 - Placing the Headset in Sleep Mode; Headset Indicator Light; Ending Subscription
Plantronics Savi User Guide 10 Placing the Headset in Sleep Mode If you won’t be using the headset for a long period of time and the headset will not be in the charging cradle, you can put the headset in sleep mode. With the headset idle, press the call control button for three seconds until you see...
Page 11 - Making Calls With your Headset and PC; Software Installation; Softphone Compatibility
Plantronics Savi User Guide 11 6 Making Calls With your Headset and PC Software Installation It is highly recommended that you install the Plantronics software. Though your Savi system will operate without the software, it will limit the system’s full capabilities. Install the Plantronics software t...
Page 12 - Conferencing Up to Three Guest Headsets
Plantronics Savi User Guide 12 Conferencing Up to Three Guest Headsets While on a call, you can subscribe up to three guest headsets to your USB adapter for conferencing. As you add headsets to the adapter, an additional headset icon will appear in the Plantronics Control Panel with a number from 1 ...
Page 13 - Devices Tab; Device Settings – USB Adapter Tab; Plantronics Control Panel
Plantronics Savi User Guide 13 User preferences and various device settings can be changed using the Plantronics Control Panel. To start this program, click Start > Programs > Plantronics > Plantronics Control Panel. Devices Tab To configure your settings, select Plantronics D100 from the p...
Page 14 - Device Settings – Headset Tab
Plantronics Savi User Guide 14 Device Settings – Headset Tab Options Feature Settings Default General Mute Tone Standard/Low/Off Off Ringtone Sound 1/Sound 2/Sound 3 Sound 2 PC Volume Standard/Low/Off Standard System Tones Standard/Low/Off Standard Second Inbound Call Ring Continuously/Ring Once/Ign...
Page 15 - Applications Tab; Device Settings – Security Tab
Plantronics Savi User Guide 15 Feature Set Lock The Plantronics software allows the following device settings to be locked by the IT staff and prevent end users from changing them. • Range• Auto Answer• PC Audio Bandwidth• Audio Protection (Anti-Startle, G616, Audio Limiting and Hours on phone per d...
Page 16 - Preferences Tab; About Tab
Plantronics Savi User Guide 16 Options Feature Settings Default Media Player Action to Media Player – When a call begins – When a call ends Mute/pause/do nothing Play/do nothing Pause Play General Launch audio devices control panel (Provides a shortcut to the Windows Sounds and Audio Devices control...
Page 17 - Check for Updates Automatically; Plantronics Update Manager
Plantronics Savi User Guide 17 All required software for Savi W410/W420 can be remotely updated when updates are available. Start Plantronics Update Manager from Windows Start Programs menu to change settings such as automatic or manual check for updates. Check for Updates Automatically By enabling ...
Page 18 - Troubleshooting and Common Questions
Plantronics Savi User Guide 18 When I dial from my softphone application, nothing happens. Ensure your headset is charged.Ensure your headset is subscribed to the USB adapter. See Subscribing a Headset. Ensure that the Plantronics software is installed. To download, visit plantronics.com/software. E...
