Page 3 - Welcome
3 Welcome Congratulations on purchasing your new Plantronics product. This guide contains instructions for setting up and using your MDA200 audio switcher. Please refer to the separate safety instructions for important product safety information prior to installation or use of the product.
Page 4 - What’s in the Box
4 What’s in the Box Telephone Interface Cable MDA200 Audio Switcher
Page 6 - Accessories
6 Accessories 1 Electronic Hookswitch Cable Electronically and automatically takes your desk phone handset off hook. Enables remote call answer/end with your headset. 2 On Line Indicator (OLI) A light that flashes once a call is activated. It allows others to know when you are on a call. 3 HL10™ Lif...
Page 7 - Connect Your Headset
7 Connect Your Headset 1 Connect your Plantronics supported USB corded headset or wireless USB headset adapter to the MDA200 USB headset port.* NOTE Your headset will continue to function as if it were connected directly to the computer. *For a list of supported headsets and wireless USB headset ada...
Page 8 - Desk Phone: Connect and Call
8 Desk Phone: Connect and Call There are three setup options for connecting the MDA200 to your desk phone. Select one of the following and continue. • Desk phone (standard) • Desk phone + HL10™ lifter and power supply (sold separately) • Desk phone + EHS cable (sold separately) NOTE If you will be u...
Page 9 - Check Configuration and Make a Test Call
9 Check Configuration and Make a Test Call 1 If your desk phone has a volume control set it to mid-range. 2 On the bottom of the switcher, ensure the configuration slide switch is set to “A”, the listening volume dial is set to 3 and the speaking volume dial is set to 2. 3 Remove the handset from de...
Page 10 - Desk Phone Plus HL10 lifter and Power Supply (sold separately); USE
10 NOTE If you will be installing the HL10 lifter and power supply, continue below. If not continue with Computer: Connect and Call . Desk Phone Plus HL10 lifter and Power Supply (sold separately) 1 Plug one end of the power supply into the power jack on the back of the MDA200 and the other end into...
Page 11 - If You Do Not Hear a Dial Tone; Extender Arm
11 8 Gently place the lifter on the desk phone in the pre-determined position. 9 Press firmly to adhere. If You Do Not Hear a Dial Tone 1 If you do not hear a dial tone, raise the lifter height switch to the next highest position. 2 Repeat steps 3 through 6 above as necessary until you hear a dial t...
Page 12 - Ringer Microphone; For Nortel Phones Only; Desk Phone Plus EHS Cable
12 Ringer Microphone Use ringer microphone only when the telephone speaker is not located directly under the handset. 1 Remove cover from ringer microphone jack on back of lifter. 2 Connect ringer microphone plug. 3 Place ringer microphone over phone speaker. Remove adhesive tape and attach. 1 2 3 F...
Page 13 - Computer: Connect and Call; Connect Your Computer and Place a Call
13 Computer: Connect and Call Connect Your Computer and Place a Call 1 Connect the USB cable from the MDA200 to the computer. The computer talk button LED will be solid green. 2 While wearing headset, dial test call from computer softphone. 3 End call by pressing the computer talk button on the MDA2...
Page 14 - MDA200 LED Indicators
14 MDA200 LED Buttons LED LED State Indication Solid green Connected to PC audio (default condition) Flashing green Incoming PC call Flashing yellow Active PC audio on hold Flashing green Incoming desk phone call Solid green Desk phone audio connected Flashing yellow Active phone audio on hold Both ...
Page 15 - Answer an Incoming Call; Place an Outgoing Call; Outgoing desk phone calls; Outgoing Softphone Calls; Switch Calls; Daily Use
15 Answer an Incoming Call The easiest way to answer an incoming call from the desk phone or computer is to press the flashing LED (desk phone or computer) talk button when you hear an incoming call. Alternatively, you can answer an incoming call by pressing the headset in-line control button if the...
Page 16 - Troubleshooting; Desk Phone
16 Troubleshooting Desk Phone I can’t hear a dial tone in the headset. Adjust the configuration switch on the switcher until a dial tone is heard. Fine tune the listening volume with the headset volume button. If the volume is still too low, adjust the listening volume dial on the switcher.Make sure...
Page 17 - Softphone
17 Softphone When I dial from my softphone application, nothing happens. Ensure that the headset is the default sound device. The Plantronics control panel will launch the sound devices control panel by going to Plantronics Control Panel > Preferences > General – Launch Audio Devices Control P...
