Page 3 - SING; USPS; ONFIRMATION; USPS C
U SING USPS ® C ONFIRMATION S ERVICES 1. I NTRODUCTION .................................................. 2 2. A BOUT USPS C ONFIRMATION S ERVICES .............. 3 3. U SING C ONFIRMATION S ERVICES — AN O VERVIEW ... 8 4. S TEP -B Y -S TEP I NSTRUCTIONS .......................... 11 5. A BOUT L ABEL...
Page 4 - Digital Mailing Systems; About this Book
Digital Mailing Systems 2 SV61156 Rev. F About this Book You should be thoroughly familiar with the operation of your mailing system. Please refer to the op er at ing guides fur-nished with your equipment for com plete in struc tions. You should also be familiar with the special ser vic es offered b...
Page 5 - not; About USPS Confirmation Services
Using USPS ® Confirmation Services SV61156 Rev. F 3 Delivery Confirmation allows you to verify the date and time of delivery of your mail pieces or, if the de liv ery was un suc- cess ful, the date and time of the delivery at tempt. The service is currently available for First Class Mail par-cels, P...
Page 6 - Return Receipts
Digital Mailing Systems 4 SV61156 Rev. F Certified Mail is a service offered by the USPS for a fee in addition to postage, and may be combined with restricted delivery and return receipt. This service is available for Priority Mail and First Class Mail. Certified Mail provides a delivery record that...
Page 7 - If you decide you want a return receipt; Restricted De liv ery; Certified Mail; For current fees, go to
Using USPS ® Confirmation Services SV61156 Rev. F 5 2. About USPS Confirmation Services If you decide you want a return receipt after you’ve mailed your Certified Mail piece, go to your local Post Office and ask for this service. The Post Office will give you a scanned image of the recipient’s signa...
Page 8 - USPS Forms; before; Business Customer Gateway; Form 5052, Printer Certification Submission
Digital Mailing Systems 6 SV61156 Rev. F 2. About USPS Confirmation Services USPS Forms Obtaining a Mailer ID (MID) from USPS for Electronic Return Receipt (ERR) Meters that use an ERR (Electronic Return Receipt) fea-ture must be programed with a MID number in order for the mailer to receive e-recei...
Page 9 - Form 5053, Bulk Proof of Delivery Application
Using USPS ® Confirmation Services SV61156 Rev. F 7 PS Form 5051, Confirmation Services — Electronic Option Application This is an administrative application used to establish mail-ers in the confirmation services database. This form is required of any customer who wishes to use Delivery Con-firmati...
Page 10 - See section; Using Confirmation Services—an Overview
Digital Mailing Systems 8 SV61156 Rev. F How USPS Confirmation Services Work The diagrams on the next two pages show the con firm a tion ser vic es process.You be gin by applying a preprinted barcode label unique to the specific service you desire. The barcode in each label includes a unique Pack ag...
Page 11 - Before You Start
Using USPS ® Confirmation Services SV61156 Rev. F 9 Make sure you have an adequate supply of pre -printed labels provided by your Pit- ney Bowes or SECAP dealer (see Section 5 for ordering instructions). Please do not use re tail la bels supplied by your Post Of fi ce – they won’t work with your s...
Page 12 - Enter Destination ZIP
SERVICES $3.85 √ E-Del Con ◄ Insurance ◄ Done Enter Destination ZIP Code Enter Barcode Number from Label SERVICES $3.85 √ E-Del Con ◄ Insurance Enter Destination ZIP Code 1 Print postage on an envelope or tape. Apply the barcode label to your mail piece. If prompt-ed, press Yes or select Continue. F...
Page 13 - Priority Mail; Done
Using USPS ® Confirmation Services SV61156 Rev. F 11 4. Step-By-Step Instructions Using Confirmation Services – All Models The instructions below explain how to include confirmation services for your mail piece.1. Place the piece of mail or package on the scale. 2. Select the class (for ex am ple, P...
Page 14 - If this is the first time you are entering a confirmation; Continue; or; Accept
Digital Mailing Systems 12 SV61156 Rev. F You can peel this portion and apply it to your own records. 7. If this is the first time you are entering a confirmation service or you have just started a new package of la-bels, enter the 22-digit barcode number. NOTE: If you have the optional hand-held sc...
Page 15 - If prompted, apply the barcode label to the piece of mail; . Insert the tape sheet or place the
Using USPS ® Confirmation Services SV61156 Rev. F 13 4. Step-By-Step Instructions 9. If prompted, apply the barcode label to the piece of mail (see page 22 for information on label placement). NOTE: Make sure to use labels in the order they come off the roll. This ensures that the barcode label matc...
Page 16 - The system prompts you to upload the records. Select
Digital Mailing Systems 14 SV61156 Rev. F 4. Step-By-Step Instructions HINT: If possible, leave your mailing system in a “ready to connect” state for easy uploads to the Data Center. IMPORTANT NOTE FOR DM100i, DM200L, DM125, DM225, DP100i, and DP200L Users: Your mailing systems DO NOT sup-port the E...
Page 17 - Managing Confirmation Services Records; twice and select; to return to the Home screen.
Using USPS ® Confirmation Services SV61156 Rev. F 15 Managing Confirmation Services Records The instructions below explain how to manage confirmation services records on your system.1. Press Options . 2. Press Page Down twice and select Advanced Features . 3. Select Manage Conf Records to display th...
Page 19 - Options; twice and select Advanced Fea-; Manage Conf Records; . The Manage Records
Using USPS ® Confirmation Services SV61156 Rev. F 17 4. Step-By-Step Instructions Sending Confirmation Services Records at a Later Time Your system stores barcode records in memory. If your mailing system’s connection to the PB Data Center was not available when you created your confirmation records...
Page 20 - Upload Records; . The system dials into the Data; Special Services Report; Reports; (back arrow key) to return to Report type; Home
Digital Mailing Systems 18 SV61156 Rev. F 4. Select Upload Records . The system dials into the Data Center (this may take a few moments). Various screens are displayed, letting you know the status of the process. 5. After uploading the records, you will be prompted to print receipts. Insert envelope...
Page 21 - Setting Up Confirmation Services
Using USPS ® Confirmation Services SV61156 Rev. F 19 4. Step-By-Step Instructions Setting Up Confirmation Services 1. Press Menu . 2. Select Setup . 3. If necessary, press the green down arrow key to scroll through the menu screens. 4. Select Confirmation Service . The screen below is dis- played. D...
Page 22 - Managing Confirmation Records
Digital Mailing Systems 20 SV61156 Rev. F 4. Step-By-Step Instructions DM300c, DM400c, DM450c, DM475 and DP300C, DP400C, DP450C, DP475 Systems Only (cont.) Managing Confirmation Records 1. Press Menu . 2. If necessary, press the green down arrow key to scroll through the menu screens. 3. Select Adva...
Page 25 - What to Order; Description; Online Store; tab
Using USPS ® Confirmation Services SV61156 Rev. F 23 Ordering Additional Preprinted Labels 5. About Labels Order your preprinted barcode labels directly from your system supplier. What to Order Description Item Number Delivery Confirmation Barcode Labels—50 Pack 639-6 (No Charge) Signature Confirmat...
Page 26 - Using the Internet; Tracking Mail on the Internet
Digital Mailing Systems 24 SV61156 Rev. F Using the Internet Use the Internet to make inquiries about individual ship- ments. You’ll find tracking information at both the Pitney Bowes and USPS web sites as ex plained be low. In for -ma tion is post ed the evening of the date of de liv ery or at- tem...
Page 27 - If you a registered user, enter your user name and; Enter
Using USPS ® Confirmation Services SV61156 Rev. F 25 The Pitney Bowes Web Site 1. Go to www.pb.com 2. If you a registered user, enter your user name and password and click “login”. Otherwise, click on “My Ac-count” to become a Pitney Bowes registered user. Cre-ate a username and password. 3. After l...
Page 28 - Do USPS confirmation services provide the op por-; Frequently Asked Questions
Digital Mailing Systems 26 SV61156 Rev. F 1. Do USPS confirmation services provide the op por- tu ni ty for enroute tracking and tracing? No. The Postal Service may perform enroute scans but they are not a part of the Confirmation ser vice. Track ing and tracing, which provide cus tom ers with enrou...
Page 29 - If I combine confirmation services with another; Use Delivery Confirmation instead.
Using USPS ® Confirmation Services SV61156 Rev. F 27 About Confirmation Services (cont.) 4. If I combine confirmation services with another spe cial service, which article number do I use to get information on my mailed item—the insured mail number or the confirmation number? Both numbers are valid ...
Page 30 - For the current prices, go to
Digital Mailing Systems 28 SV61156 Rev. F 7. Frequently Asked Questions Electronic Filing of Certified Mail 1. What is the benefit of electronically filing Cer ti fied Mail? Similar to Delivery and Signature Confirmation, our system transfers tracking in for ma tion about Cer ti fied Mail to the Pos...
Page 32 - What if there is no delivery information available; The Postal Service reports that its current scan rate; What does it mean when the Internet response is:
Digital Mailing Systems 30 SV61156 Rev. F 1. What if there is no delivery information available when I visit the web site? If there are no delivery or event scans in the sys tem (attempted, forwarded, etc.), you will be told that there is no record of that mail item. If you mailed the item recently,...