Page 2 - Introduction; MODEL NO. – – – – – – – –
Introduction The Panasonic Voice Processing System (VPS) provides you with powerful, conve-nient ways to manage your voice communications and increase your productivitythrough your voice mailbox. As the owner of a VPS mailbox, or Subscriber, you can: • send a message to one or many people inside or ...
Page 3 - Tip
■ How to Use this Manual This Subscriber’s Guide explains the Voice Processing System’s (VPS) operations bytouch tone telephone for Subscribers. Each operation consists of a description, a diagram, tips and some notes. Duringoperations, the VPS plays voice prompts telling you what to do at each step...
Page 6 - Table of Contents
Table of Contents Chapter 1 Using Your Mailbox and the VPS Opening Your Mailbox (Mailbox Log in) ......................................... 1-2 Accessing VPS Services ...................................................................... 1-3 Chapter 2 Receiving Messages Receiving Messages ..............
Page 8 - Contents; Chapter 1
Using Your Mailbox and the VPS Contents Opening Your Mailbox (Mailbox Log in) ......................................... 1-2 Accessing VPS Services ...................................................................... 1-3 Chapter 1 Using Your Mailbox and the VPS T h i s c h a p t e r t e l l s y o u...
Page 10 - Accessing VPS Services
1-3 Using Your Mailbox and the VPS Accessing VPS Services In VPS operation, the following functions are avail-able whenever the system is providing voice prompts. Press the appropriate key to receive yourdesired option (Service Access Commands). Dialing by Name If you press # 1 , you can call the de...
Page 11 - Log in; Restart
1-4 Using Your Mailbox and the VPS Log in If you press # 5 , you can reselect a mail- box while you are in the main commandmenu. Restart If you press # 7 , you can be back in the initial main command menu. Accessing VPS Services
Page 12 - Chapter 2
Receiving Messages Contents Receiving Messages ............................................................................ 2-2 Message Playback Options ............................................................... 2-3 Replying to Messages .............................................................
Page 14 - Message Playback Options
2-3 Receiving Messages Message Playback Options Subscriber's Main Command Menu 1 2 3 4 5 6 * Receive Message Repeat Previous Next Erase Reply Rewind Fast forward Transfer Scan Go to Step 4 1 1 2 3 4 5 6 7 8 1 While receiving messages, several message playbackoptions are available for efficient recei...
Page 16 - Replying to Messages
2-5 Receiving Messages Subscriber's Main Command Menu 1 2 3 4 5 6 * Repeat Next Erase Reply Transfer Help Receive Message 1 2 3 4 7 0 Go to Step 4 Replying to Messages This feature is available onlywhen the message has beendelivered from a Subscriberu s i n g h i s m a i l b o x , i . e . ,Message T...
Page 17 - Message Transfer
2-6 Receiving Messages Message Transfer Subscriber's Main Command Menu 1 2 3 4 5 6 * Repeat Next Erase Replay Transfer Help Receive Message Mailbox No. XXXX 1 2 3 4 7 0 * 1 Accept Change Repeat M.B. Info. Cancel Transfer 3 2 1 2 3 4 Transfer Transfer W. Comment Add M.B. Review Mailing List Cancel Ta...
Page 18 - Erasing Messages
2-7 Receiving Messages Erasing Messages Subscriber's Main Command Menu 1 3 2 3 4 5 6 * Erase Receive Message 1 2 4 7 0 T h e V P S w i l l a u t o m a t i c a l l yerase messages after a certainnumber of days. Check withyour System Manager to findout how many days you cankeep messages in your mailbo...
Page 19 - Receiving Message Waiting Notification
2-8 Receiving Messages Receiving Message Waiting Notification The Message Waiting Notification is a feature tonotify you that unplayed messages are waiting in yourmailbox. Notification Calls are sent to you via speci-fied device after the message is recorded. 1 Pick up a call from the VPS. If the sy...
Page 20 - Live Call Screening
2-9 Receiving Messages Live Call Screening By assigning one of your telephone keys to this fea-ture, you can monitor incoming calls that have beenforwarded to the Voice Mail Service.In Hands-Free Mode, you can monitor the incomingcall through built-in speaker of the telephone. Also,you can speak wit...
Page 21 - Recording a Two-Way Conversation
2-10 Receiving Messages Recording a Two-Way Conversation By assigning one of the function keys on your tele-phone to this feature, you can record the conversationthat you are having.W h e n y o u r e c o r d y o u r t w o - w a y t e l e p h o n econversation, you should inform the other party thatt...
Page 22 - Chapter 3
Sending Messages Contents Delivering Messages to Other Subscribers ...................................... 3-2 Checking Mailbox Distribution ......................................................... 3-3 Setting up an External Message Delivery List ................................. 3-4 Sending Externa...
Page 23 - Delivering Messages to Other Subscribers
3-2 Sending Messages If you are sending an identical message to severalSubscribers, follow the steps below.You can send it with a single operation. 1 Log in the main command menu. • The VPS tells you the number of messages. 2 Press 2 for Message Delivery. 3 Enter the mailbox number of the intendedre...
Page 24 - Checking Mailbox Distribution
3-3 Sending Messages Checking Mailbox Distribution This function lets you check the status of messageswhich you have recorded in your mailbox to deliverto other mailboxes. You can check the history (delivery status) of up to84 message transmissions. 1 Log in the main command menu. 2 Press 3 to check...
Page 27 - Sending External Delivery Messages
3-6 Sending Messages Tip Step 5 — You can press [2] to sendyour message by mailinglist 1 or 2. Step 7 — 1 Change the telephonenumber 2 Accept 3 Review 4 Add more digits 5 Insert a pause 6 Set dial mode 7 Insert a wait for dialtone Step 10 — You can press [0] for Helpm e n u . I t w i l l g u i d e y...
Page 29 - Chapter 4
Caller Handling Contents Recording Messages (for any caller) ................................................. 4-2 Recording Messages (from a rotary phone) ..................................... 4-3 Receiving External Delivery Messages ............................................. 4-4 Replying to Ext...
Page 32 - Receiving External Delivery Messages
4-4 Caller Handling Receiving External Delivery Messages External Delivery Messages are delivered by the VPSto telephone numbers instead of mailboxes. 1 Pick up a call from the VPS. If the system is equipped with multiple lan-guages (up to three languages), you will heara selection prompt. 2 Press t...
Page 33 - Replying to External Delivery Messages
4-5 Caller Handling Replying to External Delivery Messages 1-4 Same as Receiving External Delivery Mes-sages. 5 Press 2 to reply to the message. 6 Record the message and press 1 to con- tinue. 7 Press 2 to accept. 8 Press 1 to set this message to a private message. Otherwise, press 2 . 1 2 Selection...
Page 34 - Chapter 5
Mailbox Setup Chapter 5 Mailbox Setup This chapter describes the setup procedures using a touch-tone telephone forsubscribers. Contents Setting the Call Transfer Status (Call Block/Call Screening/Intercom Paging/Beeper Access) ....... 5-2 Setting up a Covering Extension ................................
Page 35 - Call Blocking
5-2 Mailbox Setup Setting the Call Transfer Status (Call Block/Call Screening/Intercom Paging/Beeper Access) You can specify how the VPS should handle a callwhen a caller specifies your extension number in theAutomated Attendant Service. You can set one of thefour functions or you can set none of th...
Page 36 - Setting up a Covering Extension
5-3 Mailbox Setup Subscriber's Main Command Menu 1 2 3 4 5 6 * Automated Attendant Status 1 4 Message Reception Mode 2 3 Covering Extension Setting Call Transfer Status Incomplete Handling Status Go to Step 4 The owner of this extensionshould be someone whom youcan rely on, as he will be han-dling y...
Page 37 - Enabling Leaving a Message Status
5-4 Mailbox Setup Setting the Incomplete Call HandlingStatus Subscriber's Main Command Menu 1 2 3 4 5 6 * Automated Attendant Status 1 Message Reception Mode 4 3 Covering Extension Setting Call Transfer Status Incomplete Handling Status 2 1 2 3 6 4 5 Leave Message Covering Ext. Transfer Intercom Pag...
Page 38 - Enabling Beeper Access Status
5-5 Mailbox Setup Setting the Incomplete Call HandlingStatus Enabling Beeper Access Status 1 Press 4 . • The VPS tells you the current status. 2 P r e s s 1 t o c h a n g e o r 2 t o a c c e p t (enable/disable). Enabling Operator Transfer Status 1 Press 5 . • The VPS tells you the current status. 2...
Page 39 - Setting the Message Reception Mode
5-6 Mailbox Setup Setting the Message Reception Mode Subscriber's Main Command Menu 1 2 3 4 5 6 * Automated Attendant Status 1 4 Message Reception Mode 3 2 Covering Extension Setting Call Transfer Status Incomplete Handling Status Go to Step 4 To use an interview mailbox,y o u m u s t h a v e t h e ...
Page 40 - Recording Personal Greetings
5-7 Mailbox Setup Subscriber's Main Command Menu 1 2 3 5 4 6 * Mailbox Management 3 4 Change Owner's Name 1 2 Change Password Change PersonalGreeting Group Distribution List Setting Go to Step 4 Recording Personal Greetings After reaching your mailbox, callers will hear yourpersonal greeting message...
Page 41 - Changing Your Password
5-8 Mailbox Setup Changing Your Password Subscriber's Main Command Menu 1 2 3 5 4 6 * Mailbox Management 3 4 Change Owner's Name 1 2 Change Password Change PersonalGreeting Group Distribution List Setting Go to Step 4 For your password, avoid settingit to obvious combinations ofnumbers. If you for g...
Page 42 - Recording Your Name
5-9 Mailbox Setup Subscriber's Main Command Menu 1 2 3 5 4 6 * Mailbox Management 1 4 Change Owner's Name 3 2 Change Password Change PersonalGreeting Group Distribution List Setting Go to Step 4 Recording Your Name Record the name by which mostpeople know you. I f a n a m e h a s b e e n a l r e a d...
Page 47 - Setting Notification by Calling; Setting Device Status
5-14 Mailbox Setup Setting Notification by Calling The VPS calls the preset telephone or beeper when anew message is recorded in your mailbox. Set the fol-lowing three parameters as appropriate. The VPS can notify your beeper with the callbacknumber of the party who left the message. For thisfeature...
Page 48 - Notification Number Assignment
5-15 Mailbox Setup Setting Notification by Calling You must have your SystemManager authorize the use ofthe Callback Number EntryMode beforehand. Subscriber's Main Command Menu 1 3 4 5 * Other Features 1 Message Waiting Notification Setting Interview M.B. Management External MessageDelivery Go to St...
Page 52 - Entering a Mailbox; Password; Quick Reference
RepeatPreviousNextEraseReplyRewindFast ForwardTransferScan 1 1 12345678 Record messageAdd MailboxReview Mailing List 123 123 1 1 Play the messagePlay previous messagePlay next messageCancel 1234 Set Call Transfer StatusSet Covering ExtensionSet Message Reception ModeSet Incomplete Call HandlingStatu...
Page 54 - Memo