Palm Pre Plus - Manual

Chapter 1 : Welcome 7 WARNING Please refer to Regulatory and Safety Information for information that helps you safely use your phone. Failure to read and follow the important safety information in this guide may result in property damage, serious bodily injury, or death. What’s in the box? All of th...

Chapter 2 : Basics 9 Basics You’re about to discover the many things about your Palm ® Pre™ Plus phone that will help you better manage your life and have fun, too. As you become more familiar with your phone, you’ll want to personalize the settings and add applications to make it uniquely yours. Bu...

10 Chapter 2 : Basics Get to know your phone Slide out the keyboard • Hold the phone as shown below and gently push up. Front view 1 Earpiece 2 Touchscreen: Tap and make other gestures directly on the screen. See Touchscreen . 3 Volume 4 Gesture area: Make the back gesture and begin other gestures h...

Chapter 2 : Basics 11 Keyboard 1 Option: Press to enter numbers, punctuation, and symbols that appear above the letters on the keys (see Enter alternate keyboard characters ), or to move the cursor (see Text selection gestures ). 2 Shift: See Enter uppercase letters and Text selection gestures . 3 S...

12 Chapter 2 : Basics Icons in the title bar You can monitor the status of several items using icons at the top of the phone screen. Table 1. Title bar icons and descriptions Item Description The battery is being charged. The battery is fully charged. The battery is low. See Charge the battery . Air...

Chapter 2 : Basics 13 Back view The back cover of your Pre Plus phone is compatible with the Touchstone TM charging dock (sold separately). 1 Camera flash 2 Camera lens 3 Speaker Top view 1 Power: Press to wake up or turn off the screen. Press and hold to turn wireless services on and off, replace t...

14 Chapter 2 : Basics Set up your phone Complete setup 1 Press and hold the power button on the upper-right corner of your phone until you see the Palm ® logo on the screen (approximately five seconds). 2 Follow the onscreen instructions to complete setup. 3 To create a Palm profile, enter a working...

Chapter 2 : Basics 15 WARNING Use only batteries and chargers that are approved by Palm with your phone. Failure to use a battery or charger approved by Palm may increase the risk that your phone will overheat, catch fire, or explode, resulting in property damage, serious bodily injury, or death. Us...

16 Chapter 2 : Basics • Keep your battery away from direct sunlight and other sources of heat. Temperatures over 45 degrees Celsius (113 degrees Fahrenheit) can permanently reduce the capacity and life span of any lithium-ion battery. • As with any mobile phone, if you are in an area with no wireles...

Chapter 2 : Basics 17 or anywhere else you need to turn off all wireless services. You can still use apps like Calendar, Contacts, Photos, Music, Doc View, and PDF View. Do one of the following: • Tap the upper-right corner of any screen to open the connection menu. Tap Turn on Airplane Mode. • Pres...

18 Chapter 2 : Basics Turn everything (the screen and wireless services) on/off Usually, turning your phone off and/or putting it in airplane mode is sufficient for normal periods when you have the phone with you but you’re not using it. NOTE When you turn everything off, the phone’s alarms, ringer,...

Chapter 2 : Basics 19 Basic gestures Tap: Tap with the tip of the finger—not the fingernail. Tap fast and firmly, and then immediately lift your fingertip off the screen. Don’t bear down on what you’re tapping. Don’t wait for a response; the response comes after you lift your finger. Don’t linger on...

Chapter 2 : Basics 21 Scroll gestures Scroll slow: Drag the screen in the desired direction. Scroll fast: Flick the screen in the desired direction. Stop scrolling: Tap or drag the screen while scrolling. Zoom gestures Zoom in/pinch out to increase the size of items on the screen in Email, Web, Phot...

22 Chapter 2 : Basics Zoom out/pinch in to decrease the size of items on the screen in Email, Web, Photos, Doc View, PDF View, and Google Maps: Place two fingers on the screen and bring them slowly together. Zoom in or out a fixed amount (in Web or Photos): Double-tap the screen. Text selection gest...

Chapter 2 : Basics 23 drag your finger in the direction you want to select text. Tap the highlighted text to deselect it. Select a paragraph of text: When you cannot insert a cursor in the text— for example, on a web page or in an email you received—the smallest amount of text you can select is a wh...

24 Chapter 2 : Basics Delete a list item Throw the item off the side of the screen. If prompted, tap Delete to confirm the deletion. The delete gesture is available in applications such as Email, Messaging, Tasks, Music, and Bluetooth. If you can’t delete a list item by throwing it, open the item an...

Chapter 2 : Basics 25 1 Drag up slowly from the gesture area to the screen. NOTE Don’t confuse this “drag up” with the up gesture, which is a flick up from the gesture area to the screen that displays Card view. 2 Move your finger to the application icon. When you see the app name appear, lift your ...

26 Chapter 2 : Basics Work with applications Go up one level in an app (back gesture) The back gesture takes you up one level from a detailed level to a more general view of the application you're working in. For example, when you finish reading an email message, make the back gesture to close the m...

Chapter 2 : Basics 27 Reorder open cards 1 In Card view (see Display all open applications (Card view) ), tap and hold a card to further reduce the size of the cards. 2 Tap and hold a card, and after the card becomes transparent, drag it to another position. Close an application • In Card view (see ...

28 Chapter 2 : Basics 3 Tap an icon in the Launcher, and after the halo appears around the icon, drag the icon onto the Quick Launch bar. Reorder Quick Launch icons You can change the position of any Quick Launch icon except the Launcher icon. 1 In Card view, tap and hold a Quick Launch icon . 2 Aft...

Chapter 2 : Basics 29 Enter and save information Use the keyboard 1 Option: Press to enter numbers, punctuation, and symbols that appear above the letters on the keys (see Enter alternate keyboard characters ), or to move the cursor (see Text selection gestures ). 2 Shift: See Enter uppercase letter...

30 Chapter 2 : Basics Enter characters from the symbols table You can enter symbols and accented characters that don't appear on the keys by using the symbols table. See Symbols and accented characters for a list of the available symbols and accented characters. 1 Press Sym to display the symbols ta...

Chapter 2 : Basics 31 Enter information in a field You can enter information in a field by typing or by pasting previously copied information (see Cut, copy, and paste information ). Applications with text fields support the auto-correct feature. If the app recognizes a common misspelling, it auto-c...

32 Chapter 2 : Basics Cut, copy, and paste information You can copy any selectable text, and you can cut any selectable text that you yourself entered, for example, in a memo or an email. This includes text you can select by dragging the cursor and paragraphs you can select by tapping them (see Text...

Chapter 2 : Basics 33 1 Do one of the following: • Drag down from the upper-left corner of the phone (above the screen) onto the screen. • Tap the application name in the upper-left corner of the screen. 2 Tap a menu item to open it. If a menu item displays a right-pointing arrow , tap the item to d...

34 Chapter 2 : Basics Search to find info and make calls Use universal search You can search for contacts and applications on your phone, or search the web. 1 Open Card view (see Display all open applications (Card view) ) or the Launcher (see Open an application in the Launcher ). 2 Begin typing th...

36 Chapter 2 : Basics View and respond to notifications Respond to a notification Notifications show up at the bottom of the screen to notify you of new voicemail and messages, upcoming appointments, missed calls, and more. Do one of the following: • Tap the notification to act on it. • For some typ...

Chapter 2 : Basics 37 Update the software on your phone Palm continually provides updates to your phone’s operating system. Update notifications are sent to your phone automatically when a system update is available (see Respond to a system software notification ). When you update your phone’s opera...

38 Chapter 2 : Basics Manually check for system updates 1 Open Updates . 2 If a message appears stating that a system update is available, do the following: • Tap Download Now. • When prompted, tap Install Now . • After installation has finished and the phone resets, tap Done . IMPORTANT Do not remo...

40 Chapter 2 : Basics 6 On the app details screen, do any of the following: • Tap a screenshot to see a larger view. • Tap Reviews to read all reviews. • Tap Share and then tap Email or Text Message to share info about an app with a friend. • Tap Developer Home to go to the app developer’s home page...

42 Chapter 2 : Basics 4 Select a credit card, enter details of your credit card and billing address, and tap Submit . IMPORTANT Your credit card details are not stored on your phone. They are encrypted and stored in your Palm profile. 5 Tap OK to verify your email address. Purchase receipts are sent...

Chapter 2 : Basics 43 4 Open My Computer (Windows XP), Computer (Windows Vista/ Windows 7), or the Finder (Mac), double-click the drive representing your phone, and drag and drop files to your phone. The drive displays folders that you can use to organize the files you copy. You can also create your...

Chapter 3 : Data transfer 45 Data transfer If you have data such as contacts or calendar events in desktop organizer software, you can export that data to your Palm ® Pre™ Plus Phone. From a Windows computer, you can transfer contacts, calendar events, tasks, and memos/notes from Palm Desktop softwa...

46 Chapter 3 : Data transfer Data transfer overview While you have many options for transferring data, Palm recommends that you take advantage of the Synergy™ feature by putting your data in an online account—for example, if you don’t have a Google account, we recommend that you create one and store...

Chapter 3 : Data transfer 47 How do I get data off my computer? Do you want to sync your personal information between your Pre Plus phone and Google or Exchange, but first need to get the data out of a desktop app that you want to stop using? You can do a one-time, one-way export of data to your pho...

Chapter 3 : Data transfer 49 I want to keep using my current desktop app and sync with an online account on my phone If you want to continue using a desktop app to store your contacts, calendar events, and tasks—iCal and Address Book on the Mac, or desktop Outlook ® or Palm ® Desktop by ACCESS on Wi...

50 Chapter 3 : Data transfer I’d rather sync directly with my computer Would you rather sync your Pre Plus phone directly to your computer without going through the web? Download a third-party application (sold separately) that enables synchronization of your phone and your desktop app. 1 Go to palm...

Chapter 4 : Phone 51 Phone Your Palm ® Pre™ Plus phone enables you to effectively manage multiple calls. You can answer a second call, swap between calls, and set up a three-way conference call. You can also work with other applications while on a call. Your Palm ® Pre™ Plus phone helps you to do al...

52 Chapter 4 : Phone Make calls For information on turning the phone off and back on, see Turn the phone on/off . Dial using the onscreen dial pad The onscreen dial pad is useful when you need to dial numbers that are expressed as letters and when you need large, brightly lit numbers that you can ta...

Chapter 4 : Phone 53 Dial using the keyboard 1 In the Launcher, Card view, or Phone, use the keyboard to enter the number. You do not need to press Option to enter numbers, *, or #. 2 When you finish entering the number, tap it to dial. Dial using a speed dial See Assign a speed dial to a contact fo...

54 Chapter 4 : Phone Redial the last number dialed 1 Open Phone . 2 Tap . When the contact name or number appears at the top of the screen, tap again to dial. Dial your national emergency number To dial 911, do the following: • Press power to wake up the screen. • Tap the center of the gesture area ...

Chapter 4 : Phone 55 Silence the ringer on an incoming call When you silence the ringer on an incoming call, you can answer the call or let it ring through to voicemail. Do one of the following: • Press power . • Press Volume . • Slide the ringer switch off (red means off). This silences the ringer ...

56 Chapter 4 : Phone Manage a call Do any of the following: • Put the call on speakerphone: Tap . • Mute the microphone so you can’t be heard: Tap . • Open the dial pad to enter numbers for navigating phone trees, responding to prompts, and so on: Tap . • Add a call: See Make a second call . • Adjus...

58 Chapter 4 : Phone 2 Tap to create the conference call. 3 Do one of the following: • Tap to end all calls. • Ask one of the callers to hang up, so you can stay connected to the other caller. Look up or send a message to a contact When you’re on a call with a contact, tap the contact name to see th...

Chapter 4 : Phone 59 2 Tap . 3 Do any of the following: • Switch the types of calls displayed: Tap All Calls or Missed Calls . • Call a number: Tap the number. • Save the number to Contacts: Tap to the right of the number (see Save a phone number to Contacts ). • View a contact entry: Tap or the con...

Chapter 4 : Phone 61 Customize phone settings Use Phone Preferences to customize phone settings. Show contact matches By default, when you have the dial pad displayed but you’re using the keyboard to enter a phone number, both numbers and letters appear and your phone performs a search of matching n...

62 Chapter 4 : Phone Use dialing tones Dialing tones, also known as DTMF tones, are the tones that play when you press a key to dial. A short tone plays briefly and then stops, no matter how long you press the key. A long tone plays until you release the key. 1 Open Phone . 2 Open the application me...

Chapter 4 : Phone 63 speech or language disabilities, to communicate by telephone. Your phone is compatible with select TTY devices. You can connect a TTY/TDD machine to your phone using the headset jack. Check with the manufacturer of your TTY device for connectivity information. Be sure that the T...

Chapter 5 : Email and other messages 65 Email and other messages Enjoy the ease and speed of keeping in touch with friends, family, and colleagues anywhere you can access the Verizon Wireless data network or a Wi-Fi network. You can send and receive attachments as well. And keep the Messaging app in...

66 Chapter 5 : Email and other messages Email How do I send and receive email on my phone? Use the Email application on your phone to access the many email accounts you have: company (like Exchange), ISP (like Earthlink or Comcast), and web-based (like Gmail). The Synergy™ feature makes it easy to s...

68 Chapter 5 : Email and other messages address, or enter an address for one of your other email accounts. Enter your password for the account. • If you have already set up an account that takes advantage of the Synergy feature and want to set up another one: Tap Add An Account . Enter your username...

Chapter 5 : Email and other messages 69 Enter advanced account settings These settings apply only to the account you select in step 3. 1 Open Email . 2 Open the application menu and tap Preferences & Accounts . 3 Tap the account name. 4 Set any of the following: Account Name : Enter the name tha...

70 Chapter 5 : Email and other messages Delete an email account When you delete an email account from your phone, it removes the account information from your phone only. It does not affect your account with the email provider. 1 Open Email . 2 Open the application menu and tap Preferences & Acc...

Chapter 5 : Email and other messages 71 Add attachments to a message 1 While composing a message, tap . 2 To locate a file, do the following: • Tap an icon at the bottom of the screen to search for pictures, videos, music files, or documents. • Begin typing the file name. 3 Tap the file name. 4 Repe...

72 Chapter 5 : Email and other messages If the image is in JPG, BMP, or PNG format, you can also save it to and view it in the Photos app. 1 With the message open, press and hold Option and tap the image. 2 Tap Copy to Photos (if available) or Share . Open attachments You can receive any kind of fil...

74 Chapter 5 : Email and other messages Show or hide message header details 1 Open a message. 2 Tap a recipient name to show details. Tap again to hide details. Delete a message Deleting a message moves it to your deleted items folder, so it’s still on your phone. Depending on your email account, th...

Chapter 5 : Email and other messages 75 • View folder information such as last sync and number of messages: Open the folder, and then tap the folder header. Add a folder as a favorite Favorites appear at the top of Account List view. 1 Open Email . 2 If the folder you want is not displayed, tap to t...

76 Chapter 5 : Email and other messages 2 Open the application menu and tap Preferences & Accounts . 3 Tap and hold the account name, wait for the visual cue, and then drag the account up or down. This changes the order of the accounts in Account List view. Reply to meeting invitations You can r...

Chapter 5 : Email and other messages 77 1 Open Messaging . 2 Do one of the following: • Start a new conversation: Create a message (see Create and send a text or multimedia message or Send and receive IM messages ), or tap a message and reply to it. • Continue an existing conversation: Tap the conve...

78 Chapter 5 : Email and other messages 2 For Conversations view, tap Conversations . For Buddies view, tap Buddies . 3 In Buddies view, tap to expand a buddy list. Tap a buddy name to contact that person. Create and send a text or multimedia message Each text message can have up to 160 characters. ...

Chapter 5 : Email and other messages 79 5 Do one of the following to attach a picture to a multimedia message: • Before entering the message text: Tap . Tap the album containing the picture you want. Tap the picture, or tap New Photo and take the picture. • After entering the message text: Open the ...

80 Chapter 5 : Email and other messages Receive and view text and multimedia messages You can view pictures and videos and listen to music files included in a multimedia message. You can save pictures in JPG format to your phone for viewing in the Photos application. 1 Open Messaging . 2 Tap a conve...

Chapter 5 : Email and other messages 81 3 Tap Add To Contacts . 4 Tap one of the following: Add New Contact: Create a new contact for the name or address. Add To Existing: Tap the contact you want to add the name or address to. View a contact’s information from a message • In a conversation, tap the...

82 Chapter 5 : Email and other messages 3 Tap the account type and enter your username and password. 4 Tap Sign In . Sign in to an IM account 1 Open Messaging . 2 Tap Buddies . 3 Tap to the left of the text Offline and tap Available . Sign out of an IM account 1 Open Messaging . 2 Tap Buddies . 3 Ta...

Chapter 5 : Email and other messages 83 1 Open Messaging . 2 Do one of the following to start or continue a conversation: • In Conversations or Buddies view: Tap to start a new conversation. • In Conversations view: Tap an existing conversation and enter a new message. • In Buddies view: Tap a buddy...

84 Chapter 5 : Email and other messages Turn messaging notifications on or off You can set your phone to show a notification and/or play a sound when a new message arrives. These settings apply to all your Messaging accounts. 1 Open Messaging . 2 Open the application menu and tap Preferences & A...

Chapter 6 : Personal information 85 Personal information Your Palm ® Pre™ Plus phone is all you need to organize your personal information and keep it with you wherever you go. All your personal information is backed up and kept private either in your Palm profile or in one of your online accounts. ...

86 Chapter 6 : Personal information Contacts How do I add names and other info into Contacts? You have a few options for getting contact information to show up in your Contacts. Connect to an online address book: If you have an address book in an online account that works with the Synergy™ feature (...

Chapter 6 : Personal information 87 1 Tap the stack of photos to see the contacts that are linked. 2 Emily is a contact in your Google online account and in your Palm profile account. 3 Scroll down to see Emily’s combined contact info. You can unlink automatically linked contacts, and you can manual...

88 Chapter 6 : Personal information Create a contact You can add a contact to an account. If you don’t specify the account, the new contact is added to your default account. If you are using Contacts for the first time, you go through a few different steps to add or access the contacts on your phone...

Chapter 6 : Personal information 89 • Company • Nickname 3 For more search options, tap Global Address Lookup . (This option is available if you are using Microsoft Exchange ActiveSync with a Global Address List.) 4 Tap the contact. View, edit, or delete contact information 1 Open Contacts . 2 Searc...

90 Chapter 6 : Personal information 6 To delete a piece of contact information, such as a phone number, throw the item off the side of the screen and tap Delete . 7 Tap Done . Copy contact details You can copy a contact’s details and paste them into another application. For example, you could paste ...

Chapter 6 : Personal information 91 Add a ringtone to a contact Select the ringtone you want to hear when this contact calls you. 1 While creating (see Create a contact ) or editing (see View, edit, or delete contact information ) a contact, tap Set a ringtone . 2 Tap the ringtone name to select it....

92 Chapter 6 : Personal information 1 Open Contacts . 2 Search for a contact (see Find a contact ), and tap the contact name. 3 Open the application menu and tap Add Contact Reminder . 4 Enter the reminder, and make the back gesture to save it. Link a contact When your phone recognizes matching info...

Chapter 6 : Personal information 93 Add a contact entry to the Launcher Assign your favorite contacts to the Launcher, so you can open them directly from that location. 1 Open Contacts . 2 Search for a contact (see Find a contact ), and tap the contact name. 3 Open the application menu and tap Add t...

94 Chapter 6 : Personal information To send one contact: 1 Open Contacts . 2 Tap a contact. 3 Open the application menu and tap Send Contact . 4 Tap one of the following: Send To Car Kit: Your Bluetooth device needs to be on and detected. Send Via MMS: Messaging opens. Send Via Email : Email opens. ...

Chapter 6 : Personal information 95 • Delete one entry only in a linked contact: Tap the displayed contact name to open the list of all entries in the linked contact. Tap the entry you want and tap Delete This Profile . If you delete a contact that is assigned to an online account, the contact is de...

96 Chapter 6 : Personal information Manually synchronize Contacts with your online accounts If you want to get contacts from an online account on your phone immediately—or upload contacts from your phone to the online account—you can do a manual sync. This synchronizes Contacts with all the accounts...

Chapter 6 : Personal information 97 Transfer calendar events using the Data Transfer Assistant: When you transfer calendar events from desktop software, you select which account to assign those events to. Look for those events in the account you select (see How do I get data off my computer? ). Ente...

98 Chapter 6 : Personal information Create an event You can add an event to calendar accounts. If you don’t specify an account, the new event is added to your default calendar. For information on managing your phone’s time settings, see Date & Time . NOTE If an account doesn’t appear in the list...

Chapter 6 : Personal information 99 2 Tap No Repeat and tap the repeat interval. 3 (Optional) Tap Custom to define your own repeat interval and set the end date. Add an alarm to an event 1 While creating an event (see Create an event ), tap to the right of the event name. To add an alarm after creat...

100 Chapter 6 : Personal information 2 Go to the day you want, open the application menu and tap New > All Day Event . 3 Enter the event details. Change the Calendar display You can change the display of Calendar to show the events from all of your calendars or just the events recorded in one of ...

Chapter 6 : Personal information 101 Quickly glimpse your schedule • In Day or Week view, slightly drag left or right to peek at the next/previous day or week without changing the current view. • In Month view, slightly drag up or down to peek at the next/previous month. Delete an event If you delet...

102 Chapter 6 : Personal information Contact meeting attendees: This opens an email message with the participants’ addresses added to the To field. The default message text is “Running late, on my way...”—you can edit the text before sending the message. Dismiss : Close the notification. Snooze: The...

Chapter 6 : Personal information 103 the information you enter here must match the information in the online account. Calendar View Options: Set the color for events created in that account and show or hide that account in All Calendars view. Default Calendar: If you create an event in All Calendars...

104 Chapter 6 : Personal information 2 Tap . 3 Enter the list name in the List Name field and press Enter . 4 Create a task (see Create a task ). Create a task 1 Open Tasks . 2 Tap the list you want to assign the task to. 3 Tap . 4 Enter the task name in the Task name field. To set the task priority...

Chapter 6 : Personal information 105 3 Tap to the right of the task name. 4 Set any of the following: Priority : High priority tasks appear in red. Normal priority tasks appear in bold text, and low priority tasks appear in gray text. List: Assign the task to a different list. Due: Tap No due date ,...

106 Chapter 6 : Personal information View tasks that are due today 1 Open Tasks . The number to the right of the List all tasks field shows the total number of tasks that are due today or are overdue. The number to the right of each task list name shows the number of tasks in that list that are due ...

Chapter 6 : Personal information 107 Set due dates for all tasks in a list 1 Open Tasks . 2 Tap the list containing the tasks. 3 Open the application menu and tap Set Due Date For All . 4 Tap the month, date, and year, and then tap Set Due Date . 5 To remove a previously assigned due date, tap No Du...

108 Chapter 6 : Personal information Create a memo 1 Open Memos . 2 Do one of the following: • Tap New Memo . • Open the application menu and tap Add A Memo . 3 Enter the memo text. Memos are saved as you type. Find a memo • In Memos, start typing any letters or numbers in the memo, and then tap the...

Chapter 6 : Personal information 109 Delete a memo 1 In an open memo, open the application menu and tap Delete . 2 Tap Delete to confirm. Email a memo 1 In an open memo, open the application menu and tap Email Memo . 2 Enter the email address. The subject, “Just a quick memo”, is automatically fille...

110 Chapter 6 : Personal information Occurs: Tap to select the alarm frequency. Time: Tap to set hour, minute, and AM/PM for the alarm. Sound: Tap to open the list of ringtones, and then tap the name of a ringtone. Tap to preview it. If you have music on your phone, you can select a song as your ala...

Chapter 6 : Personal information 111 Facebook The Palm Facebook app allows you to make a status comment, view and respond to friends’ comments, and attach a photo to your status. Before you begin, download the Facebook app from the App Catalog. It’s free (see Download a free application ). 1 Open Fa...

Chapter 7 : Photos, videos, and music 113 Photos, videos, and music You can keep your favorite photos right on your Palm ® Pre™ Plus phone—videos, too. And there’s no need to carry an expensive MP3 player; you can play music on your phone. Simply transfer songs onto your phone and then listen to mus...

114 Chapter 7 : Photos, videos, and music Camera Take a picture Your phone comes with an easy-to-use 3-megapixel camera with an LED flash. You can use the camera to take pictures, and then use the Photos app to view them and send them to your friends and family (see Share a picture ). To add a perso...

Chapter 7 : Photos, videos, and music 115 You can view a picture as an email attachment in JPG, GIF, BMP, or PNG format. You can view a picture as part of a multimedia message in JPG format. In the Photos application, you can view pictures you take with the camera or copy from your computer in JPG, ...

116 Chapter 7 : Photos, videos, and music NOTE On a Windows computer, if the Found New Hardware wizard opens, click Cancel to close the wizard. 3 Open My Computer (Windows XP), Computer (Windows Vista/ Windows 7), or the Finder (Mac), and double-click the drive representing your phone. 4 To create a...

Chapter 7 : Photos, videos, and music 117 5 (Optional) Do either or both of the following: • To enlarge a face or other portion of the picture: Zoom in by making the pinch-out gesture. • To capture the portion of the picture you want for the contact photo: Tap and hold the picture, and then drag the...

118 Chapter 7 : Photos, videos, and music 1 Tap a picture thumbnail to view it full-screen. 2 If is not visible, tap the screen to display it. 3 Tap and tap Upload . 4 Do one of the following: • If you have already set up your picture web service on your phone: Tap the name of the service you want t...

Chapter 7 : Photos, videos, and music 119 Videos Watch a video BEFORE YOU BEGIN Before you put videos on your phone, make sure you have enough storage space on your phone to fit the file. Open Device Info and look at the Available field under Phone . To get videos on your phone, you can do any of th...

120 Chapter 7 : Photos, videos, and music Delete a video To delete a video file from your phone, you must put your phone in USB Drive mode and delete the video using your computer. 1 Connect your phone and your computer using the USB cable . 2 On your phone, tap USB Drive . If prompted, tap OK . On ...

Chapter 7 : Photos, videos, and music 121 • To display the most frequently viewed videos: Tap Videos and tap Most Viewed . • To display videos you have recently viewed: Tap Videos and tap History . 3 When the video you want appears, do one of the following: • To view the video: Tap the video thumbna...

124 Chapter 7 : Photos, videos, and music Change the order of items in the Now Playing list • In Playlist view, tap and hold a song name. Drag the song to move it to a new location in the list. Remove a song from the Now Playing list • In Playlist view, throw the song name off the side of the screen...

Chapter 7 : Photos, videos, and music 125 4 Do one of the following: • If the item you want appears on the screen: Tap the song, album, or artist name. Tapping the name of a song plays the preview; tapping its price gives you the option to buy it (see Preview and buy a song ). • If the item you want...

126 Chapter 7 : Photos, videos, and music 3 Do either of the following: IMPORTANT Your credit card is charged for the price of an item as soon as you tap Buy . • Tap the album price and tap Buy . • Tap a song price and tap Buy . Preview and buy a song BEFORE YOU BEGIN Before you download a song to y...

Chapter 8 : Web and wireless connections 127 Web and wireless connections With your Verizon Wireless network and your phone’s web browser, you can take the web with you almost anywhere you go. You can use your phone’s Wi-Fi feature to connect to a public, work, or home network. The Bluetooth ® wirel...

128 Chapter 8 : Web and wireless connections Wi-Fi What is a Wi-Fi connection? Many environments, such as corporate offices, coffee shops, airports, and libraries, offer access to a Wi-Fi network. A Wi-Fi network is a wireless local area network (WLAN). Your phone supports W-Fi connectivity based on...

Chapter 8 : Web and wireless connections 129 Connect to a new open network See Are there different kinds of Wi-Fi networks? for an explanation of open networks. Some locations, such as airports or coffee shops, provide an open network but charge a fee to use it. After you connect your phone to the n...

130 Chapter 8 : Web and wireless connections • If you are connected to one network and want to use a different one: Open Wi-Fi . Tap another network name. Disconnect from a network When you disconnect from a network, you can keep it on your list of known networks so that your phone can automatically...

Chapter 8 : Web and wireless connections 131 4 To change settings after you accept the terms of use, tap On or Off for any of the following: Auto Locate: If you turn Auto Locate off and an application subsequently needs to know your location, a notification appears asking if the application can iden...

132 Chapter 8 : Web and wireless connections If the page appears in the list of viewed pages, tap it to go there again. If not, press Enter 3 To cancel a page while it is loading, tap . Go to a website using search You can also search the web from the Launcher or Card view (see Search to find info a...

Chapter 8 : Web and wireless connections 133 • Save a photo to Photos: Press and hold Option and tap the photo. Tap Copy to Photos . Add a web page to the Launcher Add any web pages you visit frequently to the Launcher so you can access them in a few taps. 1 Open the page you want to add to the Laun...

134 Chapter 8 : Web and wireless connections Title : See Text selection gestures for useful gestures if you want to edit the bookmark title. URL: Enter or edit the URL for the bookmark. For example, change the URL to the home page of a site instead of a drill-down page within the site. 4 Tap Add Boo...

Chapter 8 : Web and wireless connections 135 2 Do one of the following: • Edit: Tap to the right of the bookmark name. Enter the new icon, title, or URL and tap Save Bookmark . • Reorder: Tap, hold, wait for the visual cue, and then drag the bookmark. • Delete: Throw the bookmark off the side of the...

136 Chapter 8 : Web and wireless connections 2 Open the application menu and tap Preferences . 3 Set any of the following: Block Popups : Prevents websites from opening up new browser windows. Tap Yes to turn Block Popups off. Accept Cookies: Allows cookies from any website you view, even if you are...

Chapter 8 : Web and wireless connections 137 VZ Navigator SM You can use VZ Navigator SM to check weather conditions, get driving directions, and search for services. Sign up for VZ Navigator SM The first time you open VZ Navigator, you are asked to pay a monthly subscription for the service. To con...

138 Chapter 8 : Web and wireless connections 3 Tap Navigate . 4 Enter the following information: Destination: Enter a destination, or tap and select a destination from Recents, Favorites, Contacts, or Airports. Start: Your current location is entered as your default starting point. Tap Current Locat...

Chapter 8 : Web and wireless connections 139 6 (Optional) To share a location other than your current location, tap in the Place field and browse to a new location. 7 (Optional) Type a message in the Message field. 8 Tap Send . Find a location or a service 1 Open VZ Navigator . 2 If prompted, tap Al...

140 Chapter 8 : Web and wireless connections Display: Select items for the icon tray displayed on maps and for the carousel displayed on the main screen of VZ Navigator. Audio: Select the voice that gives you turn-by-turn directions, and set whether you want to hear street names or short voice promp...

Chapter 8 : Web and wireless connections 141 • The screen displays a passkey generated by your phone: Enter the displayed passkey on the other device. • The screen prompts you to enter a passkey: Check the documentation that came with the other device to see if there's a required passkey. If so, ent...

142 Chapter 8 : Web and wireless connections 2 Tap the connected device name to disconnect from it. Or tap another device name to disconnect from the current device and connect to the new device. Delete a device Deleting a device means you end the relationship you created between your phone and the ...

Chapter 9 : Documents 143 Documents Your Palm ® Pre™ Plus phone enables you to take your office with you—including your Microsoft Office files. You can view and search Microsoft Word, Excel ® , and PowerPoint ® files on your phone. You can also view PDF files on your phone. In this chapter 144 Doc V...

144 Chapter 9 : Documents Doc View With Doc View, you can view Microsoft Word, Excel ® , and PowerPoint ® files on your phone. Open a file BEFORE YOU BEGIN Before you put files on your phone, make sure you have enough storage space on your phone to fit the file. Open Device Info and look at the Avai...

Chapter 9 : Documents 145 3 Do one of the following: • Find the next instance: Tap . • Find the preceding instance: Tap . 4 To exit search, open the application menu and tap Find . Save a file with a new name 1 With the file open, open the application menu and tap Save As . 2 Enter the new file name...

146 Chapter 9 : Documents 1 Tap the text or footnote indicator to open the comment, endnote, or footnote. 2 To close the comment, endnote, or footnote, tap outside it. Select a row or column in an Excel ® spreadsheet • Tap the row header or column header. Resize rows or columns in a spreadsheet 1 Op...

Chapter 9 : Documents 147 Switch among sheets Do one of the following: • Tap or to move to the next or previous sheet. • Open the application menu and tap Worksheets . Tap the sheet. • Tap the current sheet number in the lower-left corner of the screen. Enter the page number you want to jump to and ...

148 Chapter 9 : Documents 2 To search for a file, begin typing the name. Tap the file when it appears. If the PDF file was created with a password, enter the password to open the file. 3 To open a second file: Open the application menu and tap Open . Tap the file. Move around in a file • Go to the n...

Chapter 9 : Documents 149 View bookmarks If a PDF file was created with bookmarks, you can see the bookmarks on your phone. 1 With the file open, open the application menu and tap Bookmarks . 2 To search for a specific bookmark, type the bookmark name. 3 Tap a bookmark to jump to that section of the...

Chapter 10 : Preferences 151 Preferences There are lots of ways to make your Palm ® Pre™ Plus phone work better for you. Personalize your phone to make it match your lifestyle. You can easily customize many features of your phone like the wallpaper, screen brightness, ringtone for incoming calls, an...

152 Chapter 10 : Preferences Backup Back up your information A Palm profile connects your phone to Palm to get automatic updates, back up your data, and more. You create a Palm profile when you set up your phone. Your phone backs up the contacts, calendar events, tasks, and memos that are in your Pa...

154 Chapter 10 : Preferences Update your Palm profile settings IMPORTANT To ensure that the data on your phone is consistent with that stored on your Palm profile, it is recommended that you perform a manual backup of your data after changing any of your Palm profile settings (see Back up your infor...

Chapter 10 : Preferences 155 Security Question/Answer: Tap the current question and tap a new one. Then tap Answer and enter an answer. Change Password: Tap Change Password . Enter your new password and confirm it. Tap Done . Erase your Palm profile data In the event that your phone is lost or stole...

156 Chapter 10 : Preferences Rename your phone 1 Open Device Info . 2 Tap the Name field and enter the new name. Restart your phone If an application freezes, first try restarting your phone. No files or settings are changed when you restart. 1 Open Device Info . 2 Tap Reset Options and tap Restart ...

Chapter 10 : Preferences 157 IMPORTANT If you have a Palm profile from a phone that you no longer use, you can sign in to your existing profile. All info associated with your profile is downloaded to your new phone. Run Quick Tests If you are troubleshooting your device with a support agent, you can...

158 Chapter 10 : Preferences 2 Open the application menu and tap Certificate Manager . 3 Tap and tap the certificate name. Add a certificate from an email attachment • Open the email attachment (see Open attachments ), and then tap Trust Certificate . View certificate details Only user-installed cer...

Chapter 10 : Preferences 159 2 Tap the country name. 3 Do one of the following: • Type the name of another country, and when it appears, tap it. • Scroll down to find a country, and then tap it. 4 Confirm you want to change the format, or tap Cancel . Your phone resets after you select a new country...

160 Chapter 10 : Preferences the previous and next gestures you go from full-screen view to full-screen view of each app. The order of applications is determined by the order that you opened them or arranged them in Card view. • Change to back gesture and to the forward gesture in Web: The back gest...

Chapter 10 : Preferences 161 Sounds & Ringtones Manage system sounds and notifications You can turn system sounds, such as transition sounds, and notification alerts, on or off. You can also set the volume for system sounds. 1 Open Sounds & Ringtones . 2 In Ringer Switch Off , tap Vibrate or...

162 Chapter 10 : Preferences 1 Open Sounds & Ringtones . 2 Tap the displayed ringtone. 3 Tap . 4 Tap the song title to add it as your ringtone. Tap to the right of a song title to preview it. 5 Make the back gesture to return to your list of ringtones. 6 Tap the name of the song to add it as you...

Chapter 11 : Troubleshooting 163 Troubleshooting Although we can’t anticipate all the questions you might have, this chapter provides answers to some of the most commonly asked questions. For additional information and answers to other common questions, visit palm.com/support. In this chapter 164 Fo...

164 Chapter 11 : Troubleshooting For users of other Palm ® devices I want to transfer my data from my computer If you previously synchronized data from a Palm ® smartphone—such as contacts or calendar events—with a desktop organizer such as Palm ® Desktop by ACCESS or Microsoft Outlook ® , you can d...

Chapter 11 : Troubleshooting 165 3 Turn the phone completely off (see Turn everything (the screen and wireless services) on/off ). 4 Press and release the back cover release . 5 Slide your thumbnail or a credit card into the hairline opening between the back cover and the phone, starting at the bott...

166 Chapter 11 : Troubleshooting 10 Position the back cover over the phone and gently press the top two clasps (a), located at the top corners. Then press the two clasps (b) halfway down either side of the phone. 11 Slide out the keyboard (see Slide out the keyboard ), and then press the two clasps ...

Chapter 11 : Troubleshooting 167 4 Press and release the back cover release . 5 Slide your thumbnail or a credit card into the hairline opening between the back cover and the phone, starting at the bottom and moving halfway up one side until you hear the clasp (x) release. 6 Repeat step 5 to release...

168 Chapter 11 : Troubleshooting 2 Slide out the keyboard (see Slide out the keyboard ), and then press the two clasps (c) at the bottom corners. Screen and performance The screen appears blank To save power, the screen dims automatically after a period of inactivity, and then turns off. If you have...

Chapter 11 : Troubleshooting 169 1 Tap the center of the gesture area to display Card view. 2 Scroll through the cards and note how many applications you have running. 3 Close any application you are not using by throwing its card off the top of the screen. If the problem persists, try restarting yo...

Chapter 11 : Troubleshooting 171 • You have already formed a partnership between your phone and your hands-free device, and the hands-free device appears in the Devices list (see Connect with a paired device ). • Your phone is within range of the hands-free device. Bluetooth range is up to 30 feet (...

172 Chapter 11 : Troubleshooting account such as Facebook or Photobucket (see Set up an online pictures account on your phone ). NOTE See Online accounts available for webOS phones for the current list of online accounts that synchronize your info and those that do a one-way transfer of info either ...

Chapter 11 : Troubleshooting 173 I have entered the settings to sync with Exchange ActiveSync, but I can’t synchronize with my company’s Exchange server Check with your system administrator to find out if a systemwide locking policy is in place. A notification tells me that ActiveSync encountered a ...

174 Chapter 11 : Troubleshooting Email I have problems using my account Occasionally you may experience problems using an email account after you set it up. If you followed the account setup procedure (see Set up email ) and are experiencing problems using the account, verify that the account compli...

176 Chapter 11 : Troubleshooting • Turn off your phone and turn it on again (see Turn the phone on/off ). • Restart your phone (see Restart your phone ). • Contact Verizon Wireless to verify that your data plan has been correctly activated. Verizon Wireless should also be able to tell you if there a...

Chapter 11 : Troubleshooting 177 In Calendar, to see events from just one calendar, tap the word All in the upper-right corner of the screen and pick the account you want to see (see Change the Calendar display ). In Contacts, the list view shows all contacts from all accounts. You can, however, see...

178 Chapter 11 : Troubleshooting I copied files from my computer, but I can’t see or play them on my phone When you connect your phone to your computer in USB Drive mode, you can copy any file onto your phone. However, each media application on your phone—Photos, Music, and Videos—can display or pla...

Chapter 11 : Troubleshooting 179 Updates I dismissed a system update notification, and now I don’t know how to get the update on my phone If you have a phone network connection or a Wi-Fi connection and the battery has at least a 30% charge, you can start the update yourself: Open Updates . Your pho...

180 Chapter 11 : Troubleshooting 4 Delete the most recently installed application, or the application you think could be causing the problem, from your phone (see Delete an application ). Perform a backup (see Back up your information ). 5 Perform a partial erase (see Erase data and reset your phone...

Terms 181 Terms airplane mode A mode in which all the wireless services on your phone are turned off. Wireless services include the phone used for making and receiving calls, the Wi-Fi feature, and Bluetooth ® wireless technology. See Turn wireless services off (airplane mode) . application menu A m...

Terms 183 index fingertips close together on the touchscreen; then slowly spread them apart. To zoom out, you pinch in: Place the thumb and index fingertips apart on the touchscreen, and slowly bring them together. Quick Launch A bar of up to five icons that give you quick access to applications. Qu...

Regulatory and Safety Information 185 Regulatory and Safety Information FCC Statements This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful int...

Specifications 193 Specifications Specifications Table 1. Specifications Category Description Radio • CDMA2000 digital dual band • EvDO Rev A and 1xRTT Features • Speakerphone • Hands-free headset jack (3.5 mm stereo, 3-barrel connector) • HAC M4 • Microphone mute option • TTY-compatible • Ringer sw...

196 Specifications Online accounts available for webOS phones *Sync : A two-way exchange and update of your data. What you add or change in one location is automatically added or changed in the other. Transfer : A one-way update of your data. You can add or change data only in one location; the data...

Index 197 Index NUMERICS 112 phone numbers 54 1xRTT data networks 173 3G2 files 119 3GP files 119 3GP2 files 119 3GPP files 119 911 phone numbers 54 999 phone numbers 54 A AAC files 122 AAC+ files 122 AC charger 7 accented characters 30 Accept Cookies option 136 accessories 190 Account List view 66 ...

Index 199 TTY/TDD devices and 62 Wi-Fi 129 – 130 connectivity specifications 194 connectors 194 contact header 89 contact lists 72 , 95 contact matches 53 , 54 , 61 contacts 86 – 96 adding 72 , 80 , 86 , 88 backup summary 153 car kits and 60 , 93 default account 95 deleting 94 dialing by name 53 dis...