Page 2 - Contents
2 V85 Desktop VoIP Phone User Guide YML772 Rev1 Contents Chaper 1: Introduction ......................................................................................... 4 About VoIP ................................................................................................... 4 Chapter 2: Gett...
Page 4 - Chaper 1: Introduction; generation telephone communication.; About VoIP; Manually-Configured VoIP devices; However you still need a broadband connection and router.; Basic VoIP Services; Charges for these calls are generally minimal or free.
4 V85 Desktop VoIP Phone User Guide YML772 Rev1 Chaper 1: Introduction NetComm’s V85 VoIP Desktop Phone is a next-generation IP Phone that provides a cost- effective solution for home and SOHO users who want to use their broadband Internet connections to make telephone calls. The V85 supports the po...
Page 6 - Chapter 2: Getting to know your V85; Minimum Requirements; VoIP Account Information
6 V85 Desktop VoIP Phone User Guide YML772 Rev1 Chapter 2: Getting to know your V85 Before you begin... Before you proceed to set up and configure your V85, there are several things you need to check: Minimum Requirements If you want to use your V85 to make VoIP calls to and from PSTN phones , you wi...
Page 7 - Package Contents
V85 Desktop VoIP Phone User Guide 7 YML772 Rev1 Package Contents The following items should be contained in your V85 box: • Ethernet Cable (RJ-45) • Power Adaptor • Quick Start Guide and Package Contents Note • V85 VoIP Desktop Phone If any of the above items are missing or damaged, please contact y...
Page 8 - Rear of the V85; The rear panel shows the ports for the following connections:
8 V85 Desktop VoIP Phone User Guide YML772 Rev1 Rear of the V85 The rear panel shows the ports for the following connections: • Power• LAN• PC Figure 2-2 Rear Panel of the IP Phone Power LAN to connect to your Modem/ Router/Switch PC to connect your Computer via an ethernet cable
Page 9 - Chapter 3: Getting your V85 Up and Running; Installation Environment; the other network devices.
V85 Desktop VoIP Phone User Guide 9 YML772 Rev1 Chapter 3: Getting your V85 Up and Running Installation Environment This chapter assumes that you will be installing the V85 in a typical home or small-office broadband network i.e. you have one or several computers connected to the Internet through an ...
Page 10 - Step 1: Connecting your V85; Key; UP
10 V85 Desktop VoIP Phone User Guide YML772 Rev1 Step 1: Connecting your V85 a) Remove IP phone and handset from packaging and connect the handset to the phone body via handset cable. b) Connect the V85’s LAN Ethernet port to an available Ethernet port on your broadband router using the Ethernet cab...
Page 11 - c) Check the V85 IP address; MENU/OK ► View ► Network Value ► IP Address; d) Connecting to the V85 Configuration Page on your PC; dress Bar. You will see the following login window. Type “; admin; ” for both Username
V85 Desktop VoIP Phone User Guide 11 YML772 Rev1 c) Check the V85 IP address In the ‘typical’ environment the broadband router will assign IP addresses to the V85. To locate the V85’s IP address: MENU/OK ► View ► Network Value ► IP Address Write down the IP address shown in the V85 LCD screen which ...
Page 12 - Step 3: Configuring your VoIP Account Details
12 V85 Desktop VoIP Phone User Guide YML772 Rev1 Figure 3-3 If you can not connect from your PC or the configuration screen is not displayed If your V85 does not show the “DHCP fail” error message in its LCD screen, you can assume the V85 is connected to your network. However in some cases you still...
Page 13 - VoIP Account Identifiers; VoIP account authentication ID:; Optional VoIP Configuration
V85 Desktop VoIP Phone User Guide 13 YML772 Rev1 VoIP Account Identifiers Description Phone Number: * (also called SIP username) In a full-service plan this number is mapped against your regular PSTN phone number Password: * Provides account security to protect against unauthorised use VoIP account a...
Page 14 - Figure 3-4 Example of SIP account setting; Step 4: Reboot the V85
14 V85 Desktop VoIP Phone User Guide YML772 Rev1 Figure 3-4 Example of SIP account setting Notes: When you configure the SIP proxy server (Proxy Addr:), Outbound Proxy and STUN Server, � First check the box to turn the function on� Then click the “Set” button� Then enter values in the settings fields....
Page 15 - Step 5: Checking Your V85 Status; If you don’t see this message in the V85 LCD, please check the ‘Phone
V85 Desktop VoIP Phone User Guide 15 YML772 Rev1 Step 5: Checking Your V85 Status When the V85 completes the reboot, you should see a message in your V85 LCD similar to that shown as below. If you see this kind of message and note that the V85 shows correct time (Australian EST), it means configurati...
Page 16 - Chapter 4: Configuring your V85 via the Keypad; above and described in detail in Chapter 5.; Keypad Function Definition; Figure 4-1 Keypad illustration
16 V85 Desktop VoIP Phone User Guide YML772 Rev1 Chapter 4: Configuring your V85 via the Keypad The user-friendly design of the V85 series IP Phone enables most configuration tasks to be made through the keypad if desired. Advanced settings may be entered through Web interface, mentioned above and de...
Page 17 - Summary of Key Functions and Displays
V85 Desktop VoIP Phone User Guide 17 YML772 Rev1 Summary of Key Functions and Displays Key Description Light The red light blinks on-off when there is an incoming call. LCD Display Displays menu and status indicators. ◄ UP Key When navigating the IP Phone’s Main Menu, this key is used to scroll up t...
Page 19 - Phone Book; To enter English characters, press “TXT ↔ NUM” key to toggle to the
V85 Desktop VoIP Phone User Guide 19 YML772 Rev1 Key Description Phone Book Users are able to store up to 50 phone numbers by pressing the “PhoneBook” button. For each of the 50 phone book numbers, the user can store both a number and name for display. Speed Dial M1 – M10 Users are able to store 10 ...
Page 20 - Further Network Configuration Options; Configure ► Password(185) ► Network ► Static IP; PPPoE Method; PPPoE Username
20 V85 Desktop VoIP Phone User Guide YML772 Rev1 Further Network Configuration Options A ‘typical’ network configuration has been described above. If a different network configuration is required, the following section will show how to set the IP address of the V85 through the keypad to match your net...
Page 21 - Network Settings Verification; MENU ► View ► Network Value ► IP Address; Optional VoIP Configuration:
V85 Desktop VoIP Phone User Guide 21 YML772 Rev1 Network Settings Verification Once you complete network settings, restart your V85. Then you should be able to check your V85 network settings. To check V85 IP address, please follow the steps below: MENU ► View ► Network Value ► IP Address You can us...
Page 23 - status and checking its network setting.
V85 Desktop VoIP Phone User Guide 23 YML772 Rev1 Keypad “View” Operation The submenu items under “View” menu are mainly for getting quick information about the phone status and checking its network setting. Network settings MENU ► View ► Network Value ► IP Address Here you can check current V85 IP a...
Page 24 - Call Forward Configuration; Immediate Forward; When the “immediate forward” is enabled, the “busy forward” and “no; Busy Forward
24 V85 Desktop VoIP Phone User Guide YML772 Rev1 Call Forward Configuration The V85 IP Phone supports three different kinds of call forward function: Immediate Forward, Busy Forward and No Answer Forward. They can be selected in Configure► Forward mode menu. Immediate Forward MENU ► Configure ► Forwar...
Page 25 - Web Login; will see the login window.; ” and password “; ”, and then press the “enter” to go to the
V85 Desktop VoIP Phone User Guide 25 YML772 Rev1 Chapter 5: V85 Web-based Configuration Web Login Open your Web browser (IE or Netscape) and enter the IP address of the V85 in its address bar. You will see the login window. Figure 5-1 Enter the default username “ admin ” and password “ admin ”, and ...
Page 26 - V85 Network Menu; Basic
26 V85 Desktop VoIP Phone User Guide YML772 Rev1 V85 Network Menu Click on the “Network” icon on left to display network settings. Figure 5-3 Basic Under the Basic heading, you are able to verify or update the Network mode in which the V85 is operating. These are: Dynamic IP (Default) which is the c...
Page 27 - SIP Configuration; SIP Parameters; Field; STUN
V85 Desktop VoIP Phone User Guide 27 YML772 Rev1 SIP Configuration By clicking on the “SIP” icon on the left banner, the following page will display to allow you to set all the SIP-related configurations. The following picture shows you an example, in which the V85 use 676485 as its VoIP phone number...
Page 28 - Port Forwarding Support; you with an example of how to use this Port Forwarding feature.; Call Forward Mode
28 V85 Desktop VoIP Phone User Guide YML772 Rev1 Field Description Port Forwarding Support Check this option if you want to use the port- forwarding method to traverse a firewall. Public IP Addr This is the public IP address of your broadband router. Note: If you do not have a fixed public IP address ...
Page 29 - Advanced SIP parameters; RTP Port
V85 Desktop VoIP Phone User Guide 29 YML772 Rev1 Field Description Busy Forward Check the Busy box and enter the Busy forward number in the field. For example, if user A’s phone has Busy checked with the number set to 555-5555, then incoming calls for A’s phone will be forwarded to number 555-5555 if...
Page 30 - Phone Configuration; Voice; See also the Summary of Key Functions and Displays in Chapter 4.; Others
30 V85 Desktop VoIP Phone User Guide YML772 Rev1 Phone Configuration Click on the “Phone” icon on the left banner to display the following page in order to set phone- related configurations. Figure 5-6 Voice Ring Adjust volume of ring tone. Handset Adjust volume of handset/speaker. Handfree Volume Ad...
Page 31 - System Configuration; login and keypad password, and reboot the V85.; Upgrade; the upgrade procedure, and a warning message window will pop-up.; Change Keypad and Web Login Password; for Web login on this page.
V85 Desktop VoIP Phone User Guide 31 YML772 Rev1 System Configuration By clicking on the “System” icon on the left banner, the following page will display to allow you to set all system-related configurations.On this page, you can perform V85 firmware upgrades, change username/password for the web log...
Page 32 - Chapter 6: Call Handling; Making Calls; If you pause while inputting a telephone number for 4 seconds, the; Receiving Calls; To receive an incoming call, simply pick up the handset.; Dial; Call the number by pressing the “MENU/OK” key; Delete; Delete from call history.; To PhoneBook; Add this item and name to phone book added items; Auto Redial
32 V85 Desktop VoIP Phone User Guide YML772 Rev1 Chapter 6: Call Handling Making Calls To make a call, pick up the handset, dial the destination party’s number, and end with either the “#” or “MENU/OK” key to complete the dial.An alternative way to make a call is to press the light blue button (“SPE...
Page 33 - Configuring Call Forward using Web Configuration; Configuring Call Forward using the Keypad
V85 Desktop VoIP Phone User Guide 33 YML772 Rev1 Configuring Call Forward using Web Configuration Logon to the V85 Web-based Configuration screens and click on the “SIP” icon in the left banner. Go to the Call Forward section and select the function you wish to enable. Field Description Immediate For...
Page 34 - No Answer Forward; Call Transfer; Blind Transfer
34 V85 Desktop VoIP Phone User Guide YML772 Rev1 No Answer Forward MENU ► Configure ► Forward Mode ► (Yes/No) No Answer Under “Forward mode” submenu, users are able to setup for no-answer forward by selecting “Yes” on “(Yes / No) No Answer” and inputting forward-to phone number. For example, if user ...
Page 35 - Call Hold
V85 Desktop VoIP Phone User Guide 35 YML772 Rev1 Call Hold During a call pressing HOLD once will invoke the V85 “consultant transfer” state; a dial tone will be heard. In this state call transfer can be initiated. Press HOLD again to enter the V85 “Hold” state; a “call hold tone” will be heard.To re...
Page 36 - Appendix A: V85 Keypad Configuration Menu Structure; Continue on following page ...
36 V85 Desktop VoIP Phone User Guide YML772 Rev1 Appendix A: V85 Keypad Configuration Menu Structure Figure A-1 Continue on following page …
Page 37 - Continued on following page ...
V85 Desktop VoIP Phone User Guide 37 YML772 Rev1 Figure A-2 Continued on following page …
Page 40 - Appendix B: V85 Status and Error Messages; Message
40 V85 Desktop VoIP Phone User Guide YML772 Rev1 Appendix B: V85 Status and Error Messages Message Indicates SIP (number) Date Time V85 is working OK, is registered on a SIP proxy server and ready for outgoing/incoming calls. The number inside brackets () is the IP phone number. SIP (Proxy Off) Date...
Page 41 - Appendix C: Setting your Computer’s IP Address; Windows® XP PCs
V85 Desktop VoIP Phone User Guide 41 YML772 Rev1 Appendix C: Setting your Computer’s IP Address This section provides instructions for configuring the TCP/IP (Network) settings on your computer to work with your modem. These steps are only required if you are having trouble accessing your modem. Wind...
Page 43 - dialog box, click the; IP Address; Click the radio button labelled; Obtain an IP address automatically
V85 Desktop VoIP Phone User Guide 43 YML772 Rev1 11. In the TCP/IP Properties dialog box, click the IP Address tab. 12. Click the radio button labelled Obtain an IP address automatically . 13. Click OK twice to confirm and save your changes. You will be prompted to restart Win- dows. 14. Click Yes . ...
Page 44 - Appendix D: Alternative V85 Connection Types
44 V85 Desktop VoIP Phone User Guide YML772 Rev1 Appendix D: Alternative V85 Connection Types The following figure show alternative connection types with ADSL (Figure D-1) and Cable (Figure D-2) broadband. In these connection types, the Internet access will be dedicated to the V85 which will be assig...
Page 45 - Examples of V85 Port-Forwarding Configuration
V85 Desktop VoIP Phone User Guide 45 YML772 Rev1 Examples of V85 Port-Forwarding Configuration The V85 port forwarding support feature will enable it to traverse any type of NAT/Firewall if you configure it properly. There are two conditions for use of the V85 port forwarding support. 1) Your broadba...
Page 46 - from port 20000, which are same port numbers configured in NB620W.
46 V85 Desktop VoIP Phone User Guide YML772 Rev1 In this example, the user configured the V85 to send SIP messages from port 5999 and RTP packets from port 20000, which are same port numbers configured in NB620W. Figure D-4 Note: The V85 needs a range UDP ports (RTP base port to RTP base port+6); the ...
Page 47 - Appendix E: Summary of Key Features and Hardware; • Hardware DSP processor ensures excellent voice quality.
V85 Desktop VoIP Phone User Guide 47 YML772 Rev1 Appendix E: Summary of Key Features and Hardware VoIP Standards Compliance • Session Initiation Protocol (SIP, RFC 3261)• Session Description Protocol (SDP, RFC 2327)• Transport Protocol for Real-Time Applications (RTP, RFC 1889)• User account authent...
Page 48 - Hardware Specifications
48 V85 Desktop VoIP Phone User Guide YML772 Rev1 Both LAN and PC Ports are 802.3 10/100 BaseT auto sensing and auto crossing capable *Note: The availability of some listed call features are dependent on the service supported by your VoIP service provider. Please consult them for further information....
Page 49 - Appendix F: Glossary of Network and VoIP Terms
V85 Desktop VoIP Phone User Guide 49 YML772 Rev1 Appendix F: Glossary of Network and VoIP Terms 10BASE-T A designation for the type of wiring used by Ethernet networks with a data rate of 10 Mbps. Also known as Category 3 (CAT 3) wiring. See also data rate, Ethernet. 100BASE-T A designation for the ...
Page 56 - Web page
56 V85 Desktop VoIP Phone User Guide YML772 Rev1 Protocol (HTTP). Popular web browsers include Netscape Navigator and Microsoft Internet Explorer. See also HTTP, web site, WWW. Web page A web site file typically containing text, graphics and hyperlinks (cross-references) to the other pages on that we...
Page 57 - Appendix G: Cable Information; 0Mbps or 100Mbps, use the following Ethernet cable, as prescribed.
V85 Desktop VoIP Phone User Guide 57 YML772 Rev1 Appendix G: Cable Information This cable information is provided for your reference only. Please ensure you only connect the appropriate cable into the correct socket on either this product or your computer.If you are unsure about which cable to use o...
Page 58 - Straight and crossover cable configuration; wiring on the following page.; Straight-Through Cabling; Figure 3; Figure 4; connection does not exceed 100 metres.
58 V85 Desktop VoIP Phone User Guide YML772 Rev1 Straight and crossover cable configuration There are two types of the wiring: Straight-Through Cables and Crossover Cables. Category 5 UTP/ STP cable has eight wires inside the sheath. The wires form four pairs. Straight-Through Cables has same pinout...
Page 59 - Appendix H: Registration and Warranty Information; Contact Information; Customer Information
V85 Desktop VoIP Phone User Guide 59 YML772 Rev1 Appendix H: Registration and Warranty Information All NetComm Limited (“NetComm”) products have a standard 12 month warranty from date of purchase against defects in manufacturing and that the products will operate in accordance with the specifications...
Page 60 - Product Warranty
60 V85 Desktop VoIP Phone User Guide YML772 Rev1 Product Warranty The warranty is granted on the following conditions: 1. This warranty extends to the original purchaser (you) and is not transferable;2. This warranty shall not apply to software programs, batteries, power supplies, cables or other ac...
