Page 2 - Contents
V100 User Guide YML749Rev1 2 www.netcomm.com.au Contents Introduction ................................................................................................................................ 4 Understanding VoIP ...................................................................................
Page 4 - Introduction
V100 User Guide YML749Rev1 4 www.netcomm.com.au Introduction Thank you for your purchase of NetComm's V100 VoIP ATA (Analogue Telephone Adapter). The V100 ATA is a standards-based communication device that delivers true, next-generation voice-over-IP (VoIP) telephony to residences worldwide. The V10...
Page 5 - Understanding VoIP
YML749Rev1 V100 User Guide www.netcomm.com.au 5 Understanding VoIP You will be able to use your V100 ATA to make and receive calls depending on the type of VoIP planyou subscribe to. In the below examples you have connected the V100 ATA to your standardtelephone handset and Broadband Internet Connec...
Page 6 - Minimum System Requirements
V100 User Guide YML749Rev1 6 www.netcomm.com.au Minimum System Requirements ■ A spare Ethernet port on the router or switch attached to your modem, if you wish toaccess to the Internet.. ■ A working broadband Internet connection. Consult an ISP if you do not have a broadbandconnection. ■ A valid SIP...
Page 7 - Do I need a Micro filter?
YML749Rev1 V100 User Guide www.netcomm.com.au 7 Do I need a Micro filter? Micro filters are used to prevent common telephone equipment, such as phones, answeringmachines and fax machines, from interfering with your ADSL service. If your ADSL enabledphone line is being used with any other equipment o...
Page 8 - Package Contents
V100 User Guide YML749Rev1 8 www.netcomm.com.au Package Contents The following items should be contained in your V100 Package: ■ V100 ATA ■ CD-ROM containing the Configuration Utilityand this Manual ■ RJ45 Ethernet Cable (CAT5 UTP Straight-Through) ■ RJ11 ADSL Cable (Standard telephone cable) ■ Powe...
Page 9 - Front Indicators
YML749Rev1 V100 User Guide www.netcomm.com.au 9 V100 ATA Overview Front Indicators NUMBER LABEL DESCRIPTION WAN Lights up when WAN link and activity isdetected. PHONE Lights up when analog phone handset is picked up; Or flashing at boot up period. POWER Lights up when device is powered on.
Page 10 - Back Panel
V100 User Guide YML749Rev1 10 www.netcomm.com.au Back Panel NUMBER LABEL DESCRIPTION Phone Telephone jack (RJ-11) for connecting to ananalogue phone; also known as an FXS port. Power For connecting to the power adapter thatcomes with the package. Reset To reset your V100 to its factory default setti...
Page 11 - Resetting the V100 ATA to its factory default settings:
YML749Rev1 V100 User Guide www.netcomm.com.au 11 V100 Start Up 1.Ensure that your V100 is powered on, as indicated by the Power LED. 2.WAN LED will light up if an ethernet cable is connected to the WAN port. 3.The Phone LED will begin flashing, indicating that the V100 is booting up. 4.When the phon...
Page 12 - Installing the V100 ATA; Option A - Ethernet ADSL Internet connection
V100 User Guide YML749Rev1 12 www.netcomm.com.au Installing the V100 ATA This section covers the installation of the V100 ATA on your network. Before continuing ... Please ensure you have checked the following requirements: ■ A spare Ethernet port on the router or switch attached to your modem, if y...
Page 13 - Option A - Ethernet ADSL Internet Connection
YML749Rev1 V100 User Guide www.netcomm.com.au 13 Option A - Ethernet ADSL Internet Connection Connect the V100 ATA to your ADSL modem as illustrated in the following diagram: Figure 1 - Connecting the V100 ATA to an ADSL Router/Modem 1.Connect the Phone socket on the rear of your V100 ATA to an anal...
Page 14 - Option B - Optus/Telstra Cable Internet Connection
V100 User Guide YML749Rev1 14 www.netcomm.com.au Option B - Optus/Telstra Cable Internet Connection Connect the V100 ATA to your Cable modem as illustrated in the following diagram: Figure 2 - Connecting the V100 ATA to a Cable Modem Note: You also can connect the V100ATA directly to your cable mode...
Page 15 - Installing the V100 ATA Utility
YML749Rev1 V100 User Guide www.netcomm.com.au 15 Installing the V100 ATA Utility 1.Insert the CD-ROM provided in your package. 2.The following screen will appear automatically. Note: Should the V100 CD not start automatically, you may not have the Autorun feature enabled on your PC. To overcome this...
Page 16 - Using the V100 ATA Configuration Utility; Status Tab
V100 User Guide YML749Rev1 16 www.netcomm.com.au Using the V100 ATA Configuration Utility Once the V100 ATA Configuration Utility has been installed you will see the following window: Status Tab VoIP Phone Number: Your VoIP provider will assign a number. If you are intending touse the V100 ATA in an...
Page 18 - Connection Mode Tab
V100 User Guide YML749Rev1 18 www.netcomm.com.au Connection Mode Tab Clicking on the Connection Mode tab brings up the following window: PPPoE: Select this option if your V100 ATA uses PPPoE to authenticatewith the modem / router. User name: The PPPoE account username. This is not your VoIP number.T...
Page 20 - SIP Tab; Local; Host
V100 User Guide YML749Rev1 20 www.netcomm.com.au SIP Tab Clicking on the SIP tab brings up the following window: Local The sub-tab labelled Local has the following sections: ■ Host ■ Phone Configuration ■ Proxy and Registrar Let us take a look at these sections now. Host Max Digits (1-24): Indicates...
Page 21 - Phone Configuration; Proxy and Registrar
YML749Rev1 V100 User Guide www.netcomm.com.au 21 Phone Configuration User Name: Your VoIP phone number. Your VoIP provider will assign youthis number. If you are not with a VoIP provider, this number is aself-defined number in Peer-to-Peer call mode. (Refer to thesection on Telephone Book Tab for in...
Page 22 - Call Forward
V100 User Guide YML749Rev1 22 www.netcomm.com.au Call Forward The sub-tab Call-Forward has the following options: CallForward: You can either enable or disable call forwarding. If enabling callforwarding you can enter a VoIP phone number to forwardincoming calls to: User Name: The SIP username (VoIP...
Page 24 - STUN Tab
V100 User Guide YML749Rev1 24 www.netcomm.com.au STUN Tab Clicking on the STUN tab displays the following: STUN stands for Simple Traveral of UDP over NAT. It is a protocol which enables your IP phone todetect the presence and type of NAT behind which the phone is placed. STUN will allow SIPsignalli...
Page 25 - Telephone Book Tab
YML749Rev1 V100 User Guide www.netcomm.com.au 25 Telephone Book Tab The Telephone Book should only be used in SIP "non-proxy" mode (Refer to the section on SIP Tab- to configure this setting). With the "Telephone Book" you do not need to subscribe to a VoIPservice provider. You will ...
Page 27 - Tool Tab; System; Diagnostic
YML749Rev1 V100 User Guide www.netcomm.com.au 27 Tool Tab Clicking on the Tool tab displays the following window: System The System sub-tab displays the following options: Save: Saves any changes made to the configuration of the device. Default: Set the device to its default settings. Reboot: Reboot...
Page 28 - Upgrading the V100's Firmware
V100 User Guide YML749Rev1 28 www.netcomm.com.au Upgrading the V100's Firmware To upgrade the V100's firmware please download the latest version from the NetComm website. Seewww.netcomm.com.au. 1.Create a folder on you PC and copy the downloaded file to this folder. 2.Next run your V100 ATA Utility....
Page 29 - Appendix A: Flow Chart of Configuring V100
YML749Rev1 V100 User Guide www.netcomm.com.au 29 Appendix A: Flow Chart of Configuring V100 This section covers procedures for configuring V100 in different network scenarios. You might usethe following flow charts as reference for your real configuration practice and trouble shooting. V100 PPPoE Mo...
Page 32 - Appendix B: Troubleshooting; WAN LED is off
V100 User Guide YML749Rev1 32 www.netcomm.com.au Appendix B: Troubleshooting WAN LED is off Please check whether your V100 is connected to a switch or a broadband router/modem properlyusing a category 5 Ethernet cable. No dial tone If you cannot hear a dial tone after the V100 has completely booted ...
Page 33 - Cannot get bi-directional conversation; Cannot receive any incoming calls
YML749Rev1 V100 User Guide www.netcomm.com.au 33 Cannot get bi-directional conversation Symptoms: Register to a VoIP provider’s SIP server is successful. You can make and receive calls. However, you cannot hear remote party’s voice or in somesituations both sides cannot hear each other. Checkpoints ...
Page 34 - Appendix C: Cable Connections; Twisted pair cables
V100 User Guide YML749Rev1 34 www.netcomm.com.au Appendix C: Cable Connections This cable information is provided for your reference only. Please ensure you only connectthe appropriate cable into the correct socket on either this product or your computer. If you are unsure about which cable to use o...
Page 35 - Straight and crossover cable configuration; RJ11 connector and cable
YML749Rev1 V100 User Guide www.netcomm.com.au 35 Straight and crossover cable configuration Figure 3 Figure 4 RJ11 connector and cable An RJ-11 connector is the small, modular plug used for most analog telephones. It has six pinslots in the head, but usually only two or four of them are used. Figure...
Page 36 - Appendix D: Registering your NetComm Product; NetComm Contact Information
V100 User Guide YML749Rev1 36 www.netcomm.com.au Appendix D: Registering your NetComm Product All NetComm Limited (“NetComm”) products have a standard 12 month warranty from dateof purchase against defects in manufacturing and that the products will operate in accordancewith the specifications outli...
Page 37 - Appendix E: Legal & Regulatory Information; Customer Information
YML749Rev1 V100 User Guide www.netcomm.com.au 37 Appendix E: Legal & Regulatory Information This manual is copyright. Apart from any fair dealing for the purposes of private study, research, criticism or review, aspermitted under the Copyright Act, no part may be reproduced, stored in a retrieva...
Page 38 - Product Warranty
V100 User Guide YML749Rev1 38 www.netcomm.com.au Product Warranty The warranty is granted on the following conditions: 1. This warranty extends to the original purchaser (you) and is not transferable; 2. This warranty shall not apply to software programs, batteries, power supplies, cables or other a...
Page 39 - Limitations of Warranty
YML749Rev1 V100 User Guide www.netcomm.com.au 39 Limitations of Warranty The Trade Practices Act 1974 and corresponding State and Territory Fair Trading Acts or legalisation of anotherGovernment ("the relevant acts") in certain circumstances imply mandatory conditions and warranties which ca...
