Page 2 - Xen Digital Telephones
Xen Digital Telephones Xen Talk 8 line non display Xen Exec 16 line display Xen Professional 16 line displaywith 16 DSS/BLF One Touch Keys 1. Speaker 2. Line Keys/Feature Access Keys3. Dial pad/Dedicated Function Keys4. Microphone and Microphone LED5. Volume Control 6. Large LED (360˚ Visual Ring In...
Page 3 - Table of Contents; Outside Call Dialling Options
Table of Contents General InformationAnswering Calls Pages 2 & 3 Making CallsMicrophone ControlHandsfree CallsPlacing a call on Hold Pages 4 - 5 Transferring CallsConferenceCall Park - SystemStation Busy/No Answer Options Pages 6 - 7 Outside Call Dialling Options Pages 8 - 9 Call PickupPagingBac...
Page 4 - General Information; LED Indications
2 General Information The following should be considered when reviewing this User Guide: Instructions are provided for the Xen digital telephones (DTU-type). Whenusing a Ranger Series digital telephone (ETU-type), note that ANS=Answer, TRF=Transfer, SPKR=Speaker, CNF=Conf, FNC=Feature, LNR/SPD=Redia...
Page 5 - Answering Calls; Ringing Calls; Call Alert Notification
3 Answering Calls Ringing Calls Lift HandsetConverse Note: When assigned the delayed ringing feature, incoming calls will first ring at a primary station. If the call is unanswered after a preprogrammed time interval, calls willalso ring at the assigned secondary station. Ringing Calls To A Call Arr...
Page 6 - Making Calls; Internal Calls; Outside Calls
4 Making Calls Internal Calls Lift handsetDial station number or “9” for the attendant (or reception) OR press Feature Access Key or One Touch Key programmed for Direct Station Selection Voice announce after tone burst or wait for ringing call to be answered. Note 1: When calling a digital telephone...
Page 7 - Trunk Queuing; Microphone Control; Handsfree Calls; Placing A Call On Hold
5 Press the UP or DOWN softkey ( ), repeatedly until the desired name/number is displayed. To search alphabetically (optional step): Press the dial key showing the first letter of the name to be dialledContinue to press this dial key until the desired letter is displayedPress * to display the first ...
Page 8 - Exclusive Hold; Transferring Calls; Using Manual Dial; Conference
6 Placing A Call On Hold (Continued) Exclusive Hold With a call in progress: Press Feature Press Hold Note 1: To retrieve a held call, press the flashing Line Key, Call Appearance Key or Conf key (for internal calls). Note 2: Call on Non-Exclusive Hold can be retrieved from any digital telephone wit...
Page 9 - Station Busy; Automatic Callback; Tone Override
7 Call Park - System Set Retrieve With a call in progress From any station Press Transfer Lift handset Dial Call Park Set code 4 * Dial Call Park Retrieval Dial Call Park location 0-9 code 4 # Replace handset Dial Call Park Location 0-9Converse Note: If the dialled Call Park location is busy, dial a...
Page 10 - Step Call
8 Station Busy / No Answer Options (Continued) Step Call When calling a busy telephone Dial 2 to advance to the next station number in that 10’s group Voice Over Originate When calling a busy telephone: Dial Voice Over code 6 Announce message Answer Whisper Page With a call in progress: With a call ...
Page 11 - Automatic Redial; Caller ID
9 Outside Call Dialling Options (Continued) Store & Repeat Store Repeat With an outside call in progress: Lift handset Press Feature Press Redial Dial 7 Dial * ; stored number is Dial new phone number to dialled be storedPress Feature Complete conversation and replace handset Note: Store & R...
Page 12 - Call Pick Up; Call Pick Up System; Paging; Background Music; Set
10 Call Pick Up Call Pick Up System Call Pick Up Direct Upon hearing ringing at Upon hearing ringing or voice another telephone: announcement at another Lift handset telephone: Dial Call Pickup code: Lift handset -All Calls 68 Dial Call Pickup Direct code 67 -Outside Line 6 * Dial station number of ...
Page 13 - Call Forward All Calls (CF
11 Call Forward All Calls (CF / A) Do Not Disturb (DND) Set Cancel Press Feature Press Feature Dial Call Forward All/DND Dial Call Forward All/DND set code 60 cancel code 69 Select operation Press Feature - DND: Press Feature - Call Forward All : Dial destination station number or voice mail and pre...
Page 14 - Call Forward Destination; From Destination Station; Customised Message; Station Outgoing Lockout; Changing Lockout Code
12 Call Forward Destination From Destination Station Set Cancel Press Speaker Press Speaker Dial Call Forward All Destination Dial Call Forward All Destination set code 47 cancel code 48 Dial your station number Dial your station number Dial destination station number Press Speaker or voice mailPres...
Page 15 - Account Code Entry; Account Code Forced
13 Set / Cancel Station Outgoing Lockout Press Speaker Dial Station Lockout -Set code _____-Cancel code _____ Dial Lockout codePress Speaker Account Code Entry With an outside call in progress With an outside call on hold: Press Feature Dial Account Code Entry Dial 66 Code_____ Dial Account Code Dia...
Page 16 - DISA Password; Setting Your DISA Password; Log On; Break Mode; Answering Call Using Headset
14 DISA Password Setting Your DISA Password Lift handsetDial DISA Password set access code___Dial your DISA ID code____Dial your current DISA password___ default 0000000000 (10 zeros)Dial your new DISA password___Replace handset Note 1: Password may be a maximum of 10 digits. If the new password is ...
Page 17 - Volume Control; Ringing Volume; Volume; Programming; Resetting Feature LED; Station Speed Dial - Dial Access
15 Volume Control Off-Hook Ringing Ringing Volume Volume Lift handset Press Speaker Dial 60 Dial 60 Dial Off-Hook Ringing Dial Ringing Volume code 1 Volume code 1 Press or to set level Press or to set level Press Speaker Replace handset Note 1: Press or during audible telephone activity to adjust ha...
Page 18 - Feature Access Keys; One Touch Keys
16 Feature Access Keys Station Speed Dial DSS / BLF (Stations) (Outside Numbers) And Feature Access Press Feature Press Feature Press Redial Press Redial Press Feature Access Key Press Feature Access Key to be to be programmed programmed Dial 0 Dial 1 and station number Dial trunk access code to be ...
Page 19 - Character Entry Codes
17 Character Code Character Code Character Code Blank 032 @ 064 \ 096 ! 033 A 065 a 097 || 034 B 066 b 098 # 035 C 067 c 099 $ 036 D 068 d 100 % 037 E 069 e 101 & 038 F 070 f 102 ' 039 G 071 g 103 ( 040 H 072 h 104 ) 041 I 073 i 105 * 042 J 074 j 106 + 043 K 075 k 107 , 044 L 076 l 108 - 045 M 0...
Page 21 - Quick Reference Guide; Outside Calling
Quick Reference Guide Outside Calling Outside Call Dial 0 ➤ Dial Telephone Number Last CO/PBX number redial Redial ➤ Dial # Speed Dial Redial ➤ Dial 00-99 Save/Store & Repeat - Access Redial ➤ Dial * Trunk Queue Receive Trunk Busy Indication ➤ Dial 78 Automatic Redial Receive busy ➤ Speaker ➤ Re...
Page 22 - Notes
