Page 2 - LIABILITY DISCLAIMER; Printed in the USA
LIABILITY DISCLAIMER NEC America, Inc. reserves the right tochange the specifications, functions, orfeatures, at any time, without notice. NEC America, Inc. has prepared thisdocument for the exclusive use of itsemployees and customers. Theinformation contained herein is theproperty of NEC America, I...
Page 3 - MATWorX 32 User’s Guide; Page
MATWorX 32 User’s GuideNDA-24215 Revision 1.0 Page i NDA-24215 December, 1997 NEAX2000 IVS MATWorX 32 User’s Guide Table of Contents Page Chapter 1 About This Guide .................................. 1 Purpose of This Guide ................................ 1How This Guide is Organized .................
Page 4 - Table of Contents
MATWorX 32 User’s Guide Page ii NDA-24215 Revision 1.0 Table of Contents (Continued) Page Chapter 4 Getting Started .................................... 27 Starting MATWorX 32 ............................... 27Connecting to a NEAX2000 IVS PBX ....... 29 Using the PBX Configuration Wizard . 29Establi...
Page 6 - List of Figures; Figure
MATWorX 32 User’s Guide Page iv NDA-24215 Revision 1.0 List of Figures Figure Title Page Figure 2-1 MATWorX 32 Taskbar ............................ 9 Figure 2-2 Print Preview Dialog .............................17 Figure 3-1 Run Dialog ............................................21 Figure 3-2 MATWor...
Page 7 - List of Tables
MATWorX 32 User’s GuideNDA-24215 Revision 1.0 Page v List of Tables Figure Title Page Table 3-1 System Requirements ........................... 19
Page 8 - About This Guide; Chapter 1; Purpose of This Guide
About This Guide MATWorX 32 User’s GuideNDA-24215 Revision 1.0 Page 1 Chapter 1 About This Guide Purpose of This Guide This user guide contains useful information that will help you successfully install and use the MATWorX 32 program. Included are highlights about many key features of the program in...
Page 12 - MATWorX 32 Overview; Chapter 2
MATWorX 32 Overview MATWorX 32 User’s GuideNDA-24215 Revision 1.0 Page 5 Chapter 2 MATWorX 32 Overview In this chapter you learn about the following: ◆ What’s MATWorX 32? ◆ MATWorX 32 Tools ◆ MATWorX 32 Applications ◆ Introduction to Working in Windows 95 ◆ Navigating through the MATWorX 32 Taskbar ...
Page 13 - MATWorX 32 Tools; MACH Script Editor
MATWorX 32 User’s Guide Page 6 NDA-24215 Revision 1.0 MATWorX 32 Overview MATWorX 32 Tools There are three kinds of tools included in the MATWorX 32 program: Add-Ins, MACH Script Editor, and a PBX Configuration Wizard. These tools are accessible from the Taskbar. Add-Ins Add-Ins are the basic tools ...
Page 14 - MATWorX 32 Applications; Scheduler
MATWorX 32 Overview MATWorX 32 User’s GuideNDA-24215 Revision 1.0 Page 7 MATWorX 32 Applications MATWorX 32 software includes three separate applications that can run independently from one another. However, when used in conjunction with MATWorX 32 or each other, these applications provide a robust ...
Page 15 - Introduction to Working in Windows 95; Select; Navigating Through the MATWorX 32 Taskbar
MATWorX 32 User’s Guide Page 8 NDA-24215 Revision 1.0 MATWorX 32 Overview Introduction to Working in Windows 95 If you are new to working in Windows 95 or would like a refresher on Windows terminology, functions, and navigational procedures, take a minute to access the Microsoft Windows Tutorial Tou...
Page 16 - Figure 2-1 MATWorX 32 Taskbar; PBX Menu
MATWorX 32 Overview MATWorX 32 User’s GuideNDA-24215 Revision 1.0 Page 9 Note: Some menu items (Add-In Manager, Help Contents F1, and About MATWorX 32) do not have a corresponding button. These items are accessible only from the pull-down menus. Figure 2-1 MATWorX 32 Taskbar PBX Menu Connect - Selec...
Page 17 - Station Menu
MATWorX 32 User’s Guide Page 10 NDA-24215 Revision 1.0 MATWorX 32 Overview Station Menu The Station Menu is a dynamic menu that contains station-related Add-Ins. For information about a particular Station Add-In, access the online Help for that Add-In. You can also click the Station Tool Palette but...
Page 18 - Applications Menu
MATWorX 32 Overview MATWorX 32 User’s GuideNDA-24215 Revision 1.0 Page 11 You can also click the Features Tool Palette button to display a floating palette of buttons that can launch feature-related Add-Ins. Add-Ins Menu Add-In Manager - Select this menu item to access the Add-Ins Manager dialog whe...
Page 19 - Help Menu
MATWorX 32 User’s Guide Page 12 NDA-24215 Revision 1.0 MATWorX 32 Overview DESIWorX - Select this menu item to access the DESIWorX dialog where you can create and print function key labels for your Dterm stations. The labels are saved in a database and can be modified and printed when necessary. Ref...
Page 20 - Working with MATWorX 32 Dialogs and Buttons; Clicking the; Exit Dialog; button closes the
MATWorX 32 Overview MATWorX 32 User’s GuideNDA-24215 Revision 1.0 Page 13 Command Manual - Select this menu item to launch Adobe Acrobat Reader (included with MATWorX 32) and automatically open the NEAX2000 IVS Command Manual. You can also click the Acrobat Reader button to launch Adobe Acrobat Read...
Page 23 - Reset PBX
MATWorX 32 User’s Guide Page 16 NDA-24215 Revision 1.0 MATWorX 32 Overview Clicking the Reset PBX button resets the PBX. A PBX reset is required before an update can take effect. Note, if you reset the PBX, all existing call connections will end. Also, if you are connected to the PBX through a direc...
Page 24 - Printing a Report; Figure 2-2 Print Preview Dialog; You can use the
MATWorX 32 Overview MATWorX 32 User’s GuideNDA-24215 Revision 1.0 Page 17 Printing a Report The MACH Script Editor, Scheduler, and several Add-Ins enable you to print reports and listup data by clicking the Print Data button. The Print Preview dialog (Figure 2-2) automatically displays so you can pr...
Page 26 - Installing MATWorX 32; Chapter 3; In this chapter you learn about the following:; System Requirements; Table 3-1 System Requirements; Pentium 166MHz processor
Installing MATWorX 32 MATWorX 32 User’s GuideNDA-24215 Revision 1.0 Page 19 Chapter 3 Installing MATWorX 32 In this chapter you learn about the following: ◆ MATWorX 32 hardware and software “system” requirements ◆ MATWorX 32 installation instructions for Windows 95 and NT 4.0 or higher System Requir...
Page 27 - MATWorX 32 Installation Instructions; Be sure to close all Windows programs; Next; button and select a different directory, then click; OK; to return to the dialog box.
MATWorX 32 User’s Guide Page 20 NDA-24215 Revision 1.0 Installing MATWorX 32 MATWorX 32 Installation Instructions To install MATWorX 32 for the first time, or to return to Setup later to add optional features or Help files you didn’t install the first time, you must use the installation CD included ...
Page 28 - Figure 3-1 Run Dialog; Open; MATWorX Install; Figure 3-2 MATWorX Install Dialog
Installing MATWorX 32 MATWorX 32 User’s GuideNDA-24215 Revision 1.0 Page 21 3. Select Run from the Start taskbar. A dialog similar to the following displays (Figure 3-1). Figure 3-1 Run Dialog 4. Type D:\Setup in the Open text box and click OK . The MATWorX Install dialog displays (Figure 3-2). Figu...
Page 29 - Welcome; Figure 3-3 Welcome Dialog; Read the information in the; Software License; Figure 3-4 Software License Agreement
MATWorX 32 User’s Guide Page 22 NDA-24215 Revision 1.0 Installing MATWorX 32 5. Click Next . The Welcome dialog displays (Figure 3-3). Figure 3-3 Welcome Dialog 6. Read the information in the Welcome dialog, then click Next . The Software License Agreement dialog displays (Figure 3-4). Figure 3-4 So...
Page 30 - Yes; to accept the; Figure 3-5 Readme Information Dialog; dialog displays; Figure 3-6 Choose Destination Location Dialog
Installing MATWorX 32 MATWorX 32 User’s GuideNDA-24215 Revision 1.0 Page 23 7. Read the information in the Software License Agreement dialog, then click Yes to accept the terms of the license agreement. The Readme Information dialog displays (Figure 3-5). Figure 3-5 Readme Information Dialog 8. Read...
Page 31 - Figure 3-7 Select Program Folder Dialog; Start Copying Files; Figure 3-8 Start Copying Files Dialog
MATWorX 32 User’s Guide Page 24 NDA-24215 Revision 1.0 Installing MATWorX 32 9. To accept the default destination directory, click Next . To change it, click Browse and select the desired directory, click OK , and then click Next . The Select Program Folder dialog displays (Figure 3-7). Figure 3-7 S...
Page 32 - Setup Progress; Figure 3-9 Setup Progress Windows; Setup Complete; Figure 3-10 Setup Complete Dialog; Finish
Installing MATWorX 32 MATWorX 32 User’s GuideNDA-24215 Revision 1.0 Page 25 11. To accept the settings and begin copying files to your hard disk, click Next . To change any setting, click Back to go backwards through the installation until the desired dialog displays. Then make the necessary adjustm...
Page 34 - Getting Started; Chapter 4; Starting MATWorX 32; Start; Figure 4-1 Starting MATWorX 32
Getting Started MATWorX 32 User’s GuideNDA-24215 Revision 1.0 Page 27 Chapter 4 Getting Started In this chapter you learn about the following: ◆ Starting MATWorX 32 ◆ Connecting to a NEAX2000 IVS PBX ◆ Exiting MATWorX 32 Starting MATWorX 32 This procedure explains how to launch MATWorX 32 each time ...
Page 35 - Figure 4-2 User Information Dialog; Enter your; Figure 4-3 MATWorX 32 Taskbar; You have now successfully started MATWorX 32.
MATWorX 32 User’s Guide Page 28 NDA-24215 Revision 1.0 Getting Star ted 3. If you are launching MATWorX 32, DESIWorX 32, or Scheduler 32 for the first time, the User Information dialog displays (Figure 4-2). Figure 4-2 User Information Dialog 4. Enter your Name , Company , and Product Serial Number ...
Page 36 - Connecting to a NEAX2000 IVS PBX; Using the PBX Configuration Wizard; button if there are no
Getting Started MATWorX 32 User’s GuideNDA-24215 Revision 1.0 Page 29 Connecting to a NEAX2000 IVS PBX Note: For the best performance using MATWorX 32, establish a direct communication connection from your computer to the PBX at 9600 baud. If you must use a modem connection, connect at 2400 baud. Us...
Page 37 - Figure 4-4 PBX Configuration Wizard Dialog; Establishing the Connection; Click the; Figure 4-5 Connection to PBX Dialog
MATWorX 32 User’s Guide Page 30 NDA-24215 Revision 1.0 Getting Star ted 2. Select Configuration Wizard from the Applications menu, or click the Configuration Wizard button. The PBX Configuration Wizard dialog displays (Figure 4-4). Figure 4-4 PBX Configuration Wizard Dialog 3. Follow the instruction...
Page 38 - Troubleshooting a Failed Connection; - MATWorX 32 will not operate properly; I don’t understand the question
Getting Started MATWorX 32 User’s GuideNDA-24215 Revision 1.0 Page 31 3. Select the PBX that you want to connect to. Click the down arrow to view all available PBXs. 4. Click the OK button. You have now successfully connected MATWorX 32 to the PBX. Troubleshooting a Failed Connection The following b...
Page 39 - Getting Star ted
MATWorX 32 User’s Guide Page 32 NDA-24215 Revision 1.0 Getting Star ted ◆ Have you entered configuration information for your PBX? Yes - Go to the next bullet item. No - Run the PBX Configuration Wizard to establish the proper communication settings between your computer and the PBX. I don’t underst...
Page 40 - Modem Connection
Getting Started MATWorX 32 User’s GuideNDA-24215 Revision 1.0 Page 33 Modem Connection ☞ No Dial Tone Action: Listen to the modem while it dials to determine that no dial tone was present.Reasons: ✓ PC modem's power is off (external only) ✓ PC modem's telephone line is not active or not properly plu...
Page 41 - PBX Configuration; dialog. This dialog; PBX; from the; Edit; selecting; Dialog View
MATWorX 32 User’s Guide Page 34 NDA-24215 Revision 1.0 Getting Star ted ✓ PBX power is off ✓ A valid station number is not assigned to the built-in PBX modem ☞ Busy Signal Action: Listen to the modem while it dials to determine that a busy signal is received.Reasons: ✓ Incorrect phone number ✓ PBX m...
Page 42 - Disconnecting from the PBX; Disconnect; Figure 4-6 Disconnect from PBX Dialog; Exiting MATWorX 32; Figure 4-7 MATWorX 32 Taskbar
Getting Started MATWorX 32 User’s GuideNDA-24215 Revision 1.0 Page 35 Disconnecting from the PBX This procedure explains how to disconnect from a PBX when you are finished working with it. 1. Click the Disconnect button on the MATWorX 32 Taskbar. The Disconnect from PBX dialog displays (Figure 4-6)....
Page 44 - Chapter 5; Figure 5-1 PAM Dialog
PBX Access Module (PAM) MATWorX 32 User’s GuideNDA-24215 Revision 1.0 Page 37 Chapter 5 PBX Access Module (PAM) In this chapter you learn about the following: ◆ What’s the PAM? ◆ PAM Communication Overview ◆ PAM Online Help What’s the PAM? The PAM (Figure 5-1) is an application that acts as a gatewa...
Page 45 - You can use the PAM to:; PAM Communication Overview
MATWorX 32 User’s Guide Page 38 NDA-24215 Revision 1.0 PBX Access Module (PAM) You can use the PAM to: ◆ Modify a dial-up profile (PBX configuration) for each PBX you access. Use the PBX Configuration Wizard to create dial-up profile. ◆ Connect to and disconnect from available PBXs. However, when us...
Page 46 - Figure 5-2 PAM Communication Flow; PAM Online Help
PBX Access Module (PAM) MATWorX 32 User’s GuideNDA-24215 Revision 1.0 Page 39 Figure 5-2 represents the communication flow between MATWorX 32 tools, the PAM, and the PBX. Figure 5-2 PAM Communication Flow PAM Online Help The PAM application contains its own context-sensitive online Help system. This...
Page 47 - Accessing PAM Online Help
MATWorX 32 User’s Guide Page 40 NDA-24215 Revision 1.0 PBX Access Module (PAM) Accessing PAM Online Help There are several ways to access and use the PAM online Help system. ◆ To access the main Help contents, select Help Contents F1 from the Help menu on the PAM menu bar. You can also access the ma...
Page 48 - Chapter 6
Add-Ins MATWorX 32 User’s GuideNDA-24215 Revision 1.0 Page 41 Chapter 6 Add-Ins In this chapter you learn about the following: ◆ What’s an Add-In? ◆ Four categories of Add-Ins ◆ Installing an Add-In ◆ Starting an Add-In? ◆ Removing an Add-In ◆ Add-In Online Help What’s an Add-In? Add-Ins are the bas...
Page 49 - Four Categories of Add-Ins; Features; Software ID; Enhanced Features; Caller ID
MATWorX 32 User’s Guide Page 42 NDA-24215 Revision 1.0 Add-Ins Four Categories of Add-Ins Features Feature Add-Ins (Figure 6-1) simplify PBX return values by translating them from an encrypted code into a meaningful message. Software ID and Display Issue are two examples of this type of Add-In. Figu...
Page 50 - Commands; Trunk Data; Wizards; PBX Configuration Wizard
Add-Ins MATWorX 32 User’s GuideNDA-24215 Revision 1.0 Page 43 Commands Command Add-Ins (Figure 6-3) enable you to setup data within the PBX for one particular command. For example, Trunk Data and Trunk Route Add-Ins represent commands 30 and 35, respectively. Figure 6-3 Command Add-Ins Wizards Wizar...
Page 51 - Access the MATWorX 32 Taskbar.
MATWorX 32 User’s Guide Page 44 NDA-24215 Revision 1.0 Add-Ins Installing an Add-In The following procedure explains how to install an existing Add-In to the MATWorX 32 program so you can access it from the Taskbar. By default, all Add-Ins are installed and accessible from the Taskbar. Unless you re...
Page 53 - From the
MATWorX 32 User’s Guide Page 46 NDA-24215 Revision 1.0 Add-Ins 2. From the Add-Ins menu, select Add-In Manager . The Add-Ins Manager dialog displays (Figure 6-8). Figure 6-8 Add-Ins Manager Dialog 3. Select the Add-In module you want to remove and click the Remove button. The Notice dialog displays ...
Page 55 - This page is for your notes.
MATWorX 32 User’s Guide Page 48 NDA-24215 Revision 1.0 Add-Ins This page is for your notes.
Page 56 - Chapter 7; What’s the MACH Script Editor?; Figure 7-1 MACH Script Editor Dialog
MACH Script Editor MATWorX 32 User’s GuideNDA-24215 Revision 1.0 Page 49 Chapter 7 MACH Script Editor In this chapter you learn about the following: ◆ What’s the MACH Script Editor? ◆ Starting the MACH Script Editor ◆ MACH Script Editor Online Help What’s the MACH Script Editor? The MOC Accelerated ...
Page 57 - Starting the MACH Script Editor; MACH Script Editor Online Help
MATWorX 32 User’s Guide Page 50 NDA-24215 Revision 1.0 MACH Script Editor Starting the MACH Script Editor The following procedure explains how to access and run the MACH Script Editor from MATWorX 32. 1. Access the MATWorX 32 Taskbar. 2. From the Applications menu, select MACH Script Editor , or cli...
Page 58 - Chapter 8; Figure 8-1 Scheduler Dialog
Scheduler MATWorX 32 User’s GuideNDA-24215 Revision 1.0 Page 51 Chapter 8 Scheduler In this chapter you learn about the following: ◆ What’s a Scheduler? ◆ Starting the Scheduler ◆ Scheduler Online Help What’s a Scheduler? The Scheduler (Figure 8-1) is a versatile application that can be used stand-a...
Page 59 - Starting the Scheduler; You can also start the Scheduler by selecting; Applications; Scheduler Online Help
MATWorX 32 User’s Guide Page 52 NDA-24215 Revision 1.0 Scheduler You can use the Scheduler to: ◆ Create MOC command scripts. ◆ Delete a script. ◆ Login to the PBX. ◆ Schedule a script to run. ◆ Schedule PBX system backups. ◆ View the results of a script. ◆ Print a script. Starting the Scheduler The ...
Page 60 - Accessing Scheduler Online Help; To access the main Help contents, select
Scheduler MATWorX 32 User’s GuideNDA-24215 Revision 1.0 Page 53 Accessing Scheduler Online Help There are several ways to access and use the Scheduler online Help system. ◆ To access the main Help contents, select Help Contents F1 from the Help menu on the Scheduler menu bar. You can also access the...
Page 62 - DESIWorX; Chapter 9; Figure 9-1 DESIWorX Dialog
DESIWorX MATWorX 32 User’s GuideNDA-24215 Revision 1.0 Page 55 Chapter 9 DESIWorX In this chapter you learn about the following: ◆ What’s DESIWorX? ◆ Starting DESIWorX ◆ DESIWorX Online Help What’s DESIWorX? DESIWorX (Figure 9-1) is a unique application that enables you to create and print function ...
Page 63 - Starting DESIWorX; You can also start DESIWorX by selecting; DESIWorX Online Help; Accessing DESIWorX Online Help
MATWorX 32 User’s Guide Page 56 NDA-24215 Revision 1.0 DESIWorX Starting DESIWorX The following procedure explains how to access and run DESIWorX from MATWorX 32. Note: You can also start DESIWorX by selecting Programs / MATWorX 32 / DESI32 from the Start taskbar in Windows. 1. Access the MATWorX 32...
Page 64 - MATWorX 32 Online Help; Chapter 10 MATWorX 32 Online Help; Online Help Features
MATWorX 32 Online Help MATWorX 32 User’s GuideNDA-24215 Revision 1.0 Page 57 Chapter 10 MATWorX 32 Online Help In this chapter you learn about the following: ◆ Features of the MATWorX 32 online Help system ◆ Accessing the online Help system ◆ Printing Help topics Online Help Features Within the onli...
Page 65 - Main Help Contents
MATWorX 32 User’s Guide Page 58 NDA-24215 Revision 1.0 MATWorX 32 Online Help Main Help Contents To access the main Help contents, select Help Contents F1 from the Help menu on the MATWorX 32 Taskbar. You can also access the main Help contents by selecting Programs / MATWorX 32 / MATWorX 32 Help fro...
Page 66 - Printing Help Topics; Print; Print Topic
MATWorX 32 Online Help MATWorX 32 User’s GuideNDA-24215 Revision 1.0 Page 59 Printing Help Topics 1. Access the Help topic you want to print. 2. Click the Print button or select Print Topic from the File menu. The Print dialog displays. 3. Click OK . Tip: You can use your right mouse button to click...
Page 68 - Extended Command Set; Appendix A
Extended Command Set MATWorX 32 User’s GuideNDA-24215 Revision 1.0 Page 61 Appendix A Extended Command Set The Extended Command Set is a set of custom commands that can be used in the MACH Script Editor. These extended commands provide enhanced functionality to many of the existing NEAX2000 IVS Comm...
Page 70 - LX
Extended Command Set MATWorX 32 User’s GuideNDA-24215 Revision 1.0 Page 63 LX (where X represents any command from the NEAX2000 IVS Command Set) Performs a lookup and listing of all Second Data. (For example, L10 retrieves all LEN assignments.) This Extended Command cannot be used with any other Ext...
Page 72 - Error Codes; Appendix B; Series 200 errors are currently not implemented.; Series 100 Error Codes
Error Codes MATWorX 32 User’s GuideNDA-24215 Revision 1.0 Page 65 Appendix B Error Codes The following error codes are generated by MATWorX 32 and displayed in the Error text box on the MATWorX 32 Taskbar. These messages indicate processing errors generated in the PBX or the PAM while performing tas...
Page 73 - Series 200 Error Codes
MATWorX 32 User’s Guide Page 66 NDA-24215 Revision 1.0 Error Codes File Error (Error 10110) Read Header Error (Error 10111) Write Header Error (Error 10112) Data Not Found (Error 10113) Wait Busy Now (Error 10114) Verify Failed (Error 10115) Load Failed (Error 10116) Code Not Used (Error 10117) Assi...
Page 74 - Series 300 Error Codes
Error Codes MATWorX 32 User’s GuideNDA-24215 Revision 1.0 Page 67 Digit Error (Error 10206) Time Out (Error 10207) Checksum Error (Error 10208) No File Defined (Error 10209) File Error (Error 10210) Read Header Error (Error 10211) Write Header Error (Error 10212) Data Not Found (Error 10213) Wait Bu...
Page 76 - Series 400 Error Codes
Error Codes MATWorX 32 User’s GuideNDA-24215 Revision 1.0 Page 69 Series 400 Error Codes No Error (Message 10400) Object Not Registered (Error 10401) Port Not Open (Error 10402) Port Not Selected (Error 10403) Failed To Connect (Error 10404) Data Error (Error 10405) Digit Error (Error 10406) Time Ou...
Page 78 - Directory and File Structure; Appendix C; Figure C-1 Directory and File Structure
Directory and File Structure MATWorX 32 User’s GuideNDA-24215 Revision 1.0 Page 71 Appendix C Directory and File Structure Appendix C provides information about the directory structure, files, and file locations of the MATWorX 32 suite of applications installed on your computer. Note: If you changed...
Page 79 - where Add-In files are located
MATWorX 32 User’s Guide Page 72 NDA-24215 Revision 1.0 Directory and File Structure The following list represents the directories and related subdirectories included in the MATWorX 32 suite of applications. Caution: Do not rename any of the MATWorX 32 files, subdirectories, or directories once they ...
Page 80 - Pam; located; Userdat
Directory and File Structure MATWorX 32 User’s GuideNDA-24215 Revision 1.0 Page 73 Pam - where PAM program files are located Reports - where report templates are located SETWorX - where Scheduler program files are located Userdat - where database files are located
