Page 3 - Checking New Messages; To check new messages
1 Checking New Messages New messages are messages that have not been played. The system notifies you when you have new messages. The system plays all urgent messages first, then all regular messages. It also sorts your messages by sender. If the system does not know who left a message, it says that ...
Page 4 - Leaving a Message; IRECTORY; To leave an identified subscriber message
2 Leaving a Message The system lets you leave voice messages for subscribers, groups, or guests. If you call a subscriber’s extension and the call is unanswered, your call is automatically routed to the subscriber’s mailbox, where you can leave a message. You can also leave messages directly in a su...
Page 5 - Leaving a Group Message; To leave a group message
3 Leaving a Group Message You can leave a message for more than one subscriber by: T Leaving the message for a message group. T Adding names to the address list. A message group is a mailing list of subscribers and/or guests. Your system manager can create message groups or you can create your own m...
Page 6 - Reviewing Messages; To review messages; Redirecting a Message; To redirect a message
4 Reviewing Messages You can review old messages and archived messages by telephone or by computer. After you have heard a new message, the system saves it for a set amount of time (for example, until midnight). To review messages 1. Access your mailbox. 2. Enter 6 to review old messages. 3. Follow ...
Page 7 - Modifying a Message; To modify a message
5 Modifying a Message Depending on system settings, you can use one or more of these message options after you record a message: T Modify the message. T Modify its delivery options. T Mark it for special delivery. T Redirect it to others. To modify a message 1. Record a message. 2. Enter 4 4 to stop...
Page 8 - Cancelling a Message; To cancel a message; Archiving a Message; To archive a message
6 Cancelling a Message If the recipient has not heard your last message, the system lets you cancel it. You can then record a new message. To cancel a message 1. Start to leave another message to the same subscriber. 2. If the subscriber has not yet heard your last message, the system asks if you wa...
Page 9 - Changing Your Greetings; To switch between your standard and alternate greeting; To rerecord your standard, alternate, or busy greeting
7 Changing Your Greetings Callers hear a greeting before they leave a message. Your mailbox can have one of three greetings: standard, busy, or alternate. You can rerecord or switch between greetings only by telephone. If you want to give your callers the option of activating your pager, add the fol...
Page 10 - To activate your busy greeting; Changing Your Security Code; To change your security code
8 P alternate greeting, enter 7 4 7 1. P busy greeting, enter 7 4 8 1. 3. Enter 4 to stop recording. To activate your busy greeting 1. Access your mailbox. 2. Enter 7 4 8 2 1 8 to hear your busy greeting. 3. Follow the system instructions to activate your busy greeting. Enter 1 for Yes, 2 for No. Ch...
Page 11 - Changing Call Transfer Options; To turn call transfer on or off; To change the number to which calls are transferred
9 Changing Call Transfer Options The voice messaging transfers calls to your extension as a receptionist would. When you are unavailable or on another call, the system takes a message for you. If you will be away for a while, you can turn off call transfer. Your system manager can use a variety of c...
Page 12 - Changing Call Screening Options; To turn call screening on or off; Changing Call Holding Options; To turn call holding on or off
10 Changing Call Screening Options The system can screen your calls. 4 When call screening is turned on, the system asks the caller’s name. Then it rings your extension, plays the caller’s recorded name, and asks if you want to take the call. If you do not take the call, the system takes a message f...
Page 13 - Changing Message Delivery Options; To change message delivery
11 Changing Message Delivery Options The system can dial up to four different telephone numbers to deliver your messages. You can set a range of minutes, hours, and days that a message delivery telephone number is in effect. You can tell the system to deliver only urgent messages or to delay any of ...
Page 14 - Using Groups; To create a group
12 Using Groups You can create your own message groups. When you send a message to a group, the message is sent to all members of the group. Each group you create has a number or a name. There are two types of message groups: private and open. When you create a private group, only you can send messa...
Page 15 - Changing Groups; To add or delete group members
13 Changing Groups You can add and delete members of your message groups. You can delete any message group that you own, or change the group’s number, spelled name, or recorded name. To add or delete group members 1. Access your mailbox. 2. Enter 7 5 5 to edit a group. 3. Enter the group name or gro...
Page 16 - Changing Your Recorded and Spelled Names; To change your recorded name; To change your spelled name
14 Changing Your Recorded and Spelled Names The system uses your recorded name to identify both you and your messages to other callers. You can change your recorded name only by telephone. If your telephone keypad has letters, you also can spell your name for the system. The system uses your spelled...
Page 17 - Quick Message Actions; AIL
15 Quick Message Actions While listening to a message, enter 3 to hear a menu of quick message actions. After you have learned the quick action numbers, you can enter a number right away to take action. Except as noted, these actions are available for both new and old messages. After using a quick m...
Page 18 - Shortcuts; OICE
16 Shortcuts Use shortcuts to accelerate your responses to the system. V OICE MESSAGING Enter your personal ID and security code (if required), then enter the following shortcuts to do these tasks. F AX P ACKAGE * Enter you personal ID and security code (if required), then enter the following shortc...
Page 20 - Managing Your Voice Messages with Softkeys
18 Managing Your Voice Messages with Softkeys NEW Check new m essa g es A R C H V Arch ive messa ge D E L Dele te messag e R E W Rewi nd four s econds a nd play P A U S E Stop playing message R E S U M E Resu me playin g messag e F F W D Fast forward four sec onds and play R E D I R Redi rect mess a...
Page 22 - System Menus
20 System Menus MA IN ME NU CHECK NEW MESSAGES LEAVE MESSAGES REVIEW OLD MESSAGES CHANGE SETUP OPTIONS 4 5 6 7 NE W ME S SAGE S REPLY CHECK NEXT ME SSAGE DELETE ARCHIVE HEAR TIMESTAM P REDIRECT/DELI VER FAX* SAVE AS NEW REPEAT THE ME SSAGE 4 5 6 7 8 9 0 # M E SS AGE OPTIONS EDIT THE MESSAGE SET SPEC...
Page 23 - Notes