Page 2 - Notice
Manual Name: Express5800/320 Fc : Active Upgrade™ User’s Guide Part Number: 456-01720-000 Express5800/320 Fc Software Release Number: 5.0.1391 Publication Date: August 2007 NEC Corporation of America 10850 Gold Center Drive, Suite 200Rancho Cordova, CA 95670 © 200 7 NEC Corporation of America . All ...
Page 3 - Contents; Preface
Contents iii Contents Preface vii 1. Overview 1-1 1 - 1 s e r u t a e F 2 - 1 s s e c o r P e d a r g p U e v it c A e h t f o w e i v r e v O 6 - 1 s s e c o r P e d a r g p U e v it c A e h t g n it r o b A 8 - 1 l e d o M e t a t S e d a r g p U e v it c A 2. Preparing for the Active Upgrade Proc...
Page 4 - Performing the Upgrade
Contents iv Express5800/320 Fc : Active Upgrade™ User’s Guide Creating a Configuration File 3-2 Loading a Configuration File 3-3 Editing an Existing Configuration File 3-4 Performing an Upgrade with No Configuration File 3-4 Saving a Configuration File 3-5 Selecting Disks to Upgrade 3-5 Selecting Ot...
Page 5 - Verifying the Status of Installed Software; Glossary
Contents Contents v Verifying the Status of Installed Software 5-3 Verifying If RDR Disks Are Resynchronizing 5-5 General Problems and Solutions 5-6 Glossary Glossary-1 Index Index-1
Page 6 - Figures
Figures iv Express5800/320 Fc : Active Upgrade™ User’s Guide Figures Figure 1-1. Duplexed System 1-3 Figure 1-2. Splitting the System 1-3 Figure 1-3. Merged System 1-5 Figure 1-4. Committing the Upgrade 1-6 Figure 1-5. Aborting the Upgrade 1-7 Figure 1-6. Active Upgrade State Model 1-8 Figure 2-1. W...
Page 7 - Tables
Tables v Tables Table 2-1. Active Upgrade Process Worksheet 2-14 Table 3-1. Hard Disk Color Coding 3-6 Table 3-2. Selection of Application Services 3-10 Table 3-3. Control Types for Custom Actions 3-13 Table 3-4. Timing for the Advanced Control Type 3-14 Table 3-5. Environment Variables for Custom A...
Page 9 - Purpose of This Manual; Active Upgrade Help; Fc; Audience; Fc; Notation Conventions
Preface vii Preface Purpose of This Manual The Express5800/320 Fc : Active Upgrade™ User’s Guide describes the Active Upgrade process, which allows you to upgrade system software and applications on an Express5800/320 Fc system while its critical applications remain online and accessible to users. T...
Page 11 - Getting Help; Online support from NEC Technical Support.; Online product support for Microsoft; Microsoft Help and Support Web site; Notices
Preface Preface ix Getting Help If you have a technical question about Express5800/320 Fc hardware or software, try these online resources first: • Online support from NEC Technical Support. You can find the latest technical information about an Express5800/320 Fc through online product support at t...
Page 13 - Chapter 1; Features; Active Upgrade technology allows you to do the following:
Overview 1-1 Chapter 1 Overview 1- Active Upgrade™ technology allows you to upgrade system and application software on an Express5800/320 Fc system with minimal downtime. Instead of taking your system offline to run upgrade procedures, you can use Active Upgrade technology to split the system into t...
Page 14 - before; “Overview of the Active Upgrade Process”; Overview of the Active Upgrade Process; split mode
Overview of the Active Upgrade Process 1-2 Express5800/320 Fc : Active Upgrade™ User’s Guide • Test the latest software updates in your environment before making the updates permanent. After your critical applications are restarted on the upgraded software, you can verify the success of your softwar...
Page 15 - Mirror
Overview of the Active Upgrade Process Overview 1-3 Figure 1-1. Duplexed System Figure 1-2. Splitting the System Network External Storage Duplexed System Console System Data System Data Internal Storage Mirror duet001 Network Duplexed System Console System Data Internal Storage duet002 System Softwa...
Page 16 - “Software Upgrade Support” on
Overview of the Active Upgrade Process 1-4 Express5800/320 Fc Active Upgrade™ User’s Guide As shown in Figure 1-2 , when you split the system, the Active Upgrade console disables any Rapid Disk Resync (RDR) mirroring between the internal disks in each CPU- I ⁄ O enclosure and isolates the Upgrade Si...
Page 17 - commit; overwriting
Overview of the Active Upgrade Process Overview 1-5 Figure 1-3. Merged System Finally, the system restarts your applications, including the Active Upgrade console, from the Upgrade Side system disk. Depending on the complexity of your applications and the upgrade you performed, your applications may...
Page 18 - upgraded software, there is no additional downtime.; Related Topics; “Aborting the Active Upgrade Process”; Aborting the Active Upgrade Process; point up until you commit the upgrade.
Overview of the Active Upgrade Process 1-6 Express5800/320 Fc : Active Upgrade™ User’s Guide Figure 1-4. Committing the Upgrade When the RDR disk resychronization is finished, all critical system resources are running in duplex mode, and the Active Upgrade process is complete. You do not need to res...
Page 19 - the unwanted Upgrade Side system disk and; “Active Upgrade State Model”
Overview of the Active Upgrade Process Overview 1-7 If you abort the upgrade session while the system is in merge mode, a short period of downtime is incurred while the Active Upgrade console initiates a system restart. The Active Upgrade console shuts down the Upgrade Side and restarts the system f...
Page 20 - Active Upgrade State Model; The state model in
Overview of the Active Upgrade Process 1-8 Express5800/320 Fc : Active Upgrade™ User’s Guide Active Upgrade State Model The state model in Figure 1-6 shows all of the possible Active Upgrade states, and the order in which they occur during the Active Upgrade process. Figure 1-6. Active Upgrade State...
Page 21 - N O T E
Overview of the Active Upgrade Process Overview 1-9 N O T E After the upgrade session leaves the Idle state, you must complete the full upgrade process in sequence or abor t the process altogether. You cannot go back to a previous state or skip states, and you cannot proceed to the next state if the...
Page 23 - Chapter 2; Software Upgrade Support
Preparing for the Active Upgrade Process 2-1 Chapter 2 Preparing for the Active Upgrade Process 2- Preparing for the Active Upgrade process involves the following tasks: • Learning about the types of upgrades that the Active Upgrade process suppor ts. • Learning about the prerequisites and recommend...
Page 24 - System Prerequisites; systems
System Prerequisites 2-2 Express5800/320 Fc : Active Upgrade™ User’s Guide • The application’s installation or upgrade utility does not involve changes to files or databases on the data disks while the system is in split mode. (For example, the utility cannot create new databases or convert existing...
Page 25 - C A U T I O N
System Prerequisites Preparing for the Active Upgrade Process 2-3 All ports on any dual-port adapter must be either teamed or not teamed. You cannot have only one port on an adapter teamed. You do not need to team non-embedded Ethernet PCI adapters for the Active Upgrade process, but it is best to d...
Page 26 - cannot
System Prerequisites 2-4 Express5800/320 Fc : Active Upgrade™ User’s Guide • Can tolerate a potential decrease in performance during the upgrade. For example, if your system contains teamed network adapters that are configured for load balancing or link aggregation, there might be a decrease in netw...
Page 27 - Recommendations; “Configuring Windows Firewall; Primary; enclosure in
Recommendations Preparing for the Active Upgrade Process 2-5 Recommendations When preparing your system for the Active Upgrade process, also consider the following recommendations: • If possible, assign static IP addresses for embedded Ethernet teams and VTM adapters. • If your system is protected b...
Page 28 - Managing Critical Applications During the Upgrade Process; without; restarting the operating system.
Managing Critical Applications During the Upgrade Process 2-6 Express5800/320 Fc : Active Upgrade™ User’s Guide Related Topics • Overview • “Software Upgrade Support” on page 2-1 • “System Prerequisites” on page 2-2 • “Managing Critical Applications During the Upgrade Process” on page 2-6 • “Pre-Upg...
Page 29 - Application Services
Pre-Upgrade Tasks Preparing for the Active Upgrade Process 2-7 If your application runs as a standard service that already accounts for interdependencies (with other services) and requires no special handling, you can specify it on the Application Services page of the Active Upgrade console during t...
Page 30 - n the RDR Utility
Pre-Upgrade Tasks 2-8 Express5800/320 Fc : Active Upgrade™ User’s Guide 4. Verify the integrity of all RDR disks, as follows: a. I n the RDR Utility click Logical Disk Information. b. Right-click an RDR virtual disk.c. Select Verify RDR Virtual Disk . A message appears stating that the operation com...
Page 31 - Installing the Active Upgrade Software; ftSY
Pre-Upgrade Tasks Preparing for the Active Upgrade Process 2-9 When you are finished preparing for the upgrade, start the Active Upgrade console . Follow the on-screen instructions (and this document) to configure the process, then run a Readiness Check to verify if your system is ready to upgrade. ...
Page 32 - Configuring Windows Firewall for the Active Upgrade Process; “Connecting to the Desktop on the Upgrade Side” on page 4-6
Pre-Upgrade Tasks 2-10 Express5800/320Ma: Active Upgrade™ User’s Guide Configuring Windows Firewall for the Active Upgrade Process The Active Upgrade console requires network access to: • Communicate with system components and underlying services in the ftServer System Software. • Allow communicatio...
Page 33 - Configuring the Active Upgrade Process
Pre-Upgrade Tasks Preparing for the Active Upgrade Process 2-11 Figure 2-1. Windows Firewall Exceptions Related Topics • “Pre-Upgrade Tasks” on page 2-7 • Configuring the Active Upgrade Process Configuring a UPS-Protected System for the Active Upgrade Process If your system is protected by a UPS, an...
Page 34 - To set the enclosure with A-side power as primary.
Pre-Upgrade Tasks 2-12 Express5800/320 Fc : Active Upgrade™ User’s Guide To set the enclosure with A-side power as primary. 1 Open the ft Server utility.2. Expand FTServer3. Expand CPU Module4. Expand CPU Module (ID:1)5. Under BringUp/BringDown, click the Down button.6. Click Ok in the Confirmation ...
Page 35 - Sun Microsystems JavaTM Runtime Environment Version 5.0; Installing Java Runtime Environment; The following IP addresses must be configured in VTM.; Configuring IP address in Virtual Technician Module (VTM); VTMNETConfig.vbs file by clicking; Edit; after right-clicking the; Changing VTM IP address
Pre-Upgrade Tasks Preparing for the Active Upgrade Process 2-13 Java Runtime Environment is necessary for running Active Upgrade.Install the following Java Runtime Environment: Sun Microsystems Java™ Runtime Environment Version 5.0 Update 8 (1.5.0_08) or later Installing Java Runtime Environment IP ...
Page 36 - Command Prompt; Configuring the VTM IP address
Pre-Upgrade Tasks 2-14 Express5800/320 Fc : Active Upgrade™ User’s Guide ============================================== Network Setting ============================================== Const DefaultGateway = “192.168.1.1” a Const VTMOIpAddress = “192.168.1.2” b Const VTM1IpAddress = “192.168.1.3” c Co...
Page 37 - Gathering Information
Pre-Upgrade Tasks Preparing for the Active Upgrade Process 2-1 5 Gathering Information Before you start configuring the Active Upgrade process on your system, considering the following questions: ❏ After you complete this upgrade, will you ever want to run the same type of upgrade again? If so, plan...
Page 38 - Table 2-1. Active Upgrade Process Worksheet
Pre-Upgrade Tasks 2-1 6 Express5800/320 Fc : Active Upgrade™ User’s Guide Table 2-1. Active Upgrade Process Worksheet Item Value Configuration files to use _______________________________________ _______________________________________ _______________________________________ Disks to upgrade _______...
Page 39 - “Software Upgrade Support” on page 2-1
Pre-Upgrade Tasks Preparing for the Active Upgrade Process 2-1 7 Related Topics • “Pre-Upgrade Tasks” on page 2-7 • “Software Upgrade Support” on page 2-1 • “System Prerequisites” on page 2-2 • “Recommendations” on page 2-5 • “Managing Critical Applications During the Upgrade Process” on page 2-6 • ...
Page 40 - Copying Software Installation Packages to the System; you split the system.; Configuring Windows Automatic Updates; you split the
Pre-Upgrade Tasks 2-1 8 Express5800/320 Fc : Active Upgrade™ User’s Guide Copying Software Installation Packages to the System When the system runs in split mode, the Upgrade Side has no access to the network, or internal data disks; therefore, if you need to download or copy any High Priority updat...
Page 41 - Figure 2-2. Automatic Updates Control Panel
Pre-Upgrade Tasks Preparing for the Active Upgrade Process 2-1 9 Figure 2-2. Automatic Updates Control Panel If your company pushes software updates from an enterprise-wide service, like Windows Server Update Services (WSUS), you might need to override the default Automatic Update policies for your ...
Page 42 - Figure 2-3. Automatic Updates Icon in System Tray
Pre-Upgrade Tasks 2- 20 Express5800/320 Fc : Active Upgrade™ User’s Guide Figure 2-3. Automatic Updates Icon in System Tray To verify the list of updates 1. Click the Automatic Updates icon to display the Automatic Updates dialog box. 2. Select Custom Install (Advanced) and click Next . The next pag...
Page 43 - Starting and Exiting the Active Upgrade Console; Active Upgrade; “Understanding the Active Upgrade Console Interface”
Starting and Exiting the Active Upgrade Console Preparing for the Active Upgrade Process 2-2 1 Starting and Exiting the Active Upgrade Console N O T E S 1. Your login account must be in the local Administrators group to run the Active Upgrade console. You cannot use a domain account. 2. The Active U...
Page 44 - Understanding the Active Upgrade Console Interface; The Active Upgrade console window (; “Starting and Exiting the Active Upgrade Console”; Title Bar
Understanding the Active Upgrade Console Interface 2-2 2 Express5800/320 Fc : Active Upgrade™ User’s Guide Understanding the Active Upgrade Console Interface The Active Upgrade console window ( Figure 2-4 ) is divided into four major parts: a title bar, a navigation bar, a main window, and a status ...
Page 45 - Start; Navigation Bar; Configuration
Understanding the Active Upgrade Console Interface Preparing for the Active Upgrade Process 2-2 3 The title bar also contains a Help button ( ), which you can click to display the Help topic associated with the current page of the Active Upgrade console. (You can also access the Help from the Produc...
Page 47 - main window
Understanding the Active Upgrade Console Interface Preparing for the Active Upgrade Process 2-2 5 You can click Active Upgrade to perform a readiness check, and, if you are still modifying a configuration file, you can click any page in the Configuration section to go back and make additional change...
Page 48 - These links have the following purposes:; Remote KVM; — Allows you to establish an Advanced Video Redirection session; Remote Desktop; — Allows you to establish a Remote Desktop Connection; Main Window; configuration file
Understanding the Active Upgrade Console Interface 2-2 6 Express5800/320 Fc : Active Upgrade™ User’s Guide These links have the following purposes: • Remote KVM — Allows you to establish an Advanced Video Redirection session to the Upgrade Side while the system is split to perform upgrade tasks. • R...
Page 49 - you to track the progress and success of the upgrade process.; Status Bar; ), which is located at the bottom of the Active Upgrade
Understanding the Active Upgrade Console Interface Preparing for the Active Upgrade Process 2-2 7 When you perform a readiness test and begin the upgrade process, the configuration settings in the main window are replaced with an activity log ( Figure 2-9 ) that allows you to track the progress and ...
Page 50 - “Viewing Active
Understanding the Active Upgrade Console Interface 2-2 8 Express5800/320 Fc : Active Upgrade™ User’s Guide Figure 2-10. Status Bar For more information about interpreting items in the status bar, see “Viewing Active Upgrade Process Status” on page 4-21 . Related Topics • “Starting and Exiting the Ac...
Page 51 - Chapter 3; Creating and Managing Configuration Files; In addition, you can
Configuring the Active Upgrade Process 3-1 Chapter 3 Configuring the Active Upgrade Process 3- Configuring the Active Upgrade process involves the following tasks: • Creating and managing configuration files • Selecting disks to upgrade • Selecting other configuration files to include • Selecting ap...
Page 52 - Creating a Configuration File; dialog box, specify a file name for the new file.; Disk
Creating and Managing Configuration Files 3-2 Express5800/320 Fc : Active Upgrade™ User’s Guide N O T E You can save a configuration file to any disk — system or data, internal or external. The Active Upgrade console automatically copies configuration files to a staging area before beginning the upg...
Page 53 - Loading a Configuration File; Edit Configuration
Creating and Managing Configuration Files Configuring the Active Upgrade Process 3-3 Related Topics • “Creating and Managing Configuration Files” on page 3-1 • “Saving a Configuration File” on page 3-5 • “Providing a Description for a Configuration File” on page 3-19 • “Selecting Disks to Upgrade” o...
Page 54 - Editing an Existing Configuration File; Disk Selection; “Creating and Managing Configuration Files” on page 3-1; Performing an Upgrade with No Configuration File; prerequisites
Creating and Managing Configuration Files 3-4 Express5800/320 Fc : Active Upgrade™ User’s Guide Editing an Existing Configuration File Editing a configuration file allows you to open and edit a configuration file that you have previously saved. After you edit the configuration file, you can view the...
Page 55 - Saving a Configuration File; Selecting Disks to Upgrade
Selecting Disks to Upgrade Configuring the Active Upgrade Process 3-5 Related Topics • “Creating and Managing Configuration Files” on page 3-1 • Performing the Upgrade Saving a Configuration File The Active Upgrade console automatically prompts you to save your configuration file if you leave the Co...
Page 56 - system disk
Selecting Disks to Upgrade 3-6 Express5800/320 Fc : Active Upgrade™ User’s Guide You can mark each disk as a system disk or a data disk : • System disk A disk that contains the system or application software you want to upgrade. Only disks marked as System are available to the Upgrade Side while the...
Page 57 - “System Prerequisites” on page 2-2; Selecting Other Configurations to Include; child
Selecting Other Configurations to Include Configuring the Active Upgrade Process 3-7 For more information about any volume, move your cursor over the volume to display ToolTip help. To select system and data disks • For any disk you want to mark as a system disk, click System . (This automatically m...
Page 58 - To call a child configuration file into the current file; save the configuration file; Next
Selecting Other Configurations to Include 3-8 Express5800/320 Fc : Active Upgrade™ User’s Guide Potential uses for nested files include: • Your support provider creates a configuration file that you can call into an existing configuration file for your system. • You create separate configuration fil...
Page 59 - Selecting Application Services to Control
Selecting Application Services to Control Configuring the Active Upgrade Process 3-9 Related Topics • “Creating and Managing Configuration Files” on page 3-1 • “Saving a Configuration File” on page 3-5 • “Displaying the Upgrade Summary” on page 3-19 Selecting Application Services to Control Use the ...
Page 60 - “Configuring Custom Actions” on page 3-12; Selecting Event Log Files to Back Up; Table 3-2. Selection of Application Services
Selecting Event Log Files to Back Up 3-10 Express5800/320 Fc : Active Upgrade™ User’s Guide Each service on the Application Services page has a three-state check box, as described in Table 3-2 . To select a service for the Active Upgrade console to control 1. On the Application Services page, find a...
Page 62 - Configuring Custom Actions; “Selecting Event Log Files to Back; Custom Actions; “Executing Visual Basic Scripts and Other Types of Executable
Configuring Custom Actions 3-12 Express5800/320 Fc : Active Upgrade™ User’s Guide Configuring Custom Actions Use the Custom Actions page to customize the way that the Active Upgrade process runs in your environment. You can create custom actions to perform the following types of tasks: • Specify how...
Page 63 - “Programming Notes for Custom
Configuring Custom Actions Configuring the Active Upgrade Process 3-13 2. Executable files for custom actions must be located on a system disk. If a executable file is located on an external or network disk, the Upgrade Side loses access to the file while the system is in split mode. 3. For informat...
Page 64 - Advanced
Configuring Custom Actions 3-14 Express5800/320 Fc : Active Upgrade™ User’s Guide 4. If you selected the Advanced control type, optionally select an item from the Timing drop-down list which best describes the order in which you want this custom action to run with your other custom actions. Table 3-...
Page 65 - Programming Notes for Custom Actions
Configuring Custom Actions Configuring the Active Upgrade Process 3-15 Custom actions run consecutively according to their timing options. Subsequent custom actions do not start until the current custom action terminates. 5. Click Add to accept the custom action. (If the Add button is inactive, ensu...
Page 66 - “Programming Notes for Custom Actions” on page 3-15; Using Active Upgrade Environment Variables; You can optionally use the environment variables specified in; Arguments; for the custom action on the; Custom; Table 3-5. Environment Variables for Custom Actions
Configuring Custom Actions 3-16 Express5800/320 Fc : Active Upgrade™ User’s Guide Related Topics • “Programming Notes for Custom Actions” on page 3-15 • “Configuring Custom Actions” on page 3-12 Using Active Upgrade Environment Variables You can optionally use the environment variables specified in ...
Page 68 - “Configuring Custom Actions” on
Configuring Custom Actions 3-18 Express5800/320 Fc : Active Upgrade™ User’s Guide Executing Visual Basic Scripts and Other Types of Executable Files By default, the File field on the Custom Actions page accepts only batch files (.bat), application files (.exe), and Visual Basic scripts (.vbs). Howev...
Page 69 - Providing a Description for a Configuration File; Displaying the Upgrade Summary
Providing a Description for a Configuration File Configuring the Active Upgrade Process 3-19 Providing a Description for a Configuration File Use the Description page to specify a title and comments for your configuration file. These items appear on the Other Configurations page, the Upgrade Summary...
Page 70 - If applicable, you can also
Displaying the Upgrade Summary 3-20 Express5800/320 Fc : Active Upgrade™ User’s Guide If applicable, you can also save the current configuration file from the Upgrade Summary page. When you are finished viewing the Upgrade Summary, and, if necessary, saving the configuration file, you can click Next...
Page 71 - Chapter 4; Performing a Readiness Check
Performing the Upgrade 4-1 Chapter 4 Performing the Upgrade 4- Performing the Active Upgrade process can involve the following tasks: • Performing a readiness check • Splitting the system • Merging the System • Committing the upgrade • Aborting the upgrade (if necessary) • Finishing the upgrade • Vi...
Page 72 - Split; “Splitting the System”; Retry; Icon
Performing a Readiness Check 4-2 Express5800/320 Fc : Active Upgrade™ User’s Guide The activity log reports the overall results of the readiness check as well as the results for each individual test. Table 4-1 describes the general meaning of the activity log entries. The status bar at the bottom of...
Page 73 - Splitting the System
Splitting the System Performing the Upgrade 4-3 Related Topics • “System Prerequisites” on page 2-2 • “Splitting the System” • “Viewing Active Upgrade Process Status” on page 4-21 • “Saving the Activity Log to a File” on page 5-1 • “Aborting the Upgrade” on page 4-19 • Troubleshooting Splitting the ...
Page 74 - console for your
Splitting the System 4-4 Express5800/320 Fc : Active Upgrade™ User’s Guide 2. Split the system only when you are sitting at the console for your Express5800/ft series system. The Active Upgrade console is not supported over remote connections. C A U T I O N ! Do not perform any hardware maintenance,...
Page 75 - Managing Upgrade Tasks on the Upgrade Side; on the Upgrade Side
Splitting the System Performing the Upgrade 4-5 If the split process fails the first time, you can click Retry to try again. If the problem persists, you can click Abort to abort the upgrade process, or see Troubleshooting for information about resolving the problem. When the system is split, you ca...
Page 76 - If necessary, you can also completely; You can access the Upgrade Side using one of two methods:
Splitting the System 4-6 Express5800/320 Fc : Active Upgrade™ User’s Guide If necessary, you can also completely abort the upgrade process from the Active Upgrade console on the Production Side. Because the Active Upgrade console itself runs on the Production Side of the system, you need to establis...
Page 77 - Figure 4-1. Links for Connecting to Upgrade Side; ftSYS
Splitting the System Performing the Upgrade 4-7 Figure 4-1. Links for Connecting to Upgrade Side Related Topics • “Connecting to the Upgrade Side with Remote KVM” • “Connecting to the Upgrade Side with Remote Desktop” on page 4-8 Connecting to the Upgrade Side with Remote KVM Remote KVM allows you t...
Page 80 - If you are using Windows Automatic Updates, and you previously
Splitting the System 4-10 Express5800/320 Fc : Active Upgrade™ User’s Guide Related Topics • “Connecting to the Upgrade Side with Remote KVM” on page 4-7 • “Running Software Installation Programs” on page 4-10 • “Restarting the Upgrade Side” on page 4-12 • “Viewing Active Upgrade Process Status” on ...
Page 84 - Managing Your Applications on the Production Side; you must avoid doing any of the following on the; Installing or upgrading software.; “Managing Upgrade Tasks on the Upgrade Side” on page 4-5
Splitting the System 4-14 Express5800/320 Fc : Active Upgrade™ User’s Guide Managing Your Applications on the Production Side While the system is split, you can continue to access and use your applications on the Production Side; however, you must avoid doing any of the following on the Production S...
Page 85 - Verifying the Upgrade Side Before Merging the System; Merging the System
Merging the System Performing the Upgrade 4-15 Verifying the Upgrade Side Before Merging the System After you have upgraded or installed software on the Upgrade Side, you can perform limited testing on the Upgrade Side system disks, as long as your activities do not require access to the following r...
Page 86 - abort the upgrade
Merging the System 4-16 Express5800/320 Fc : Active Upgrade™ User’s Guide Merging the system: • Stops your applications and services on the Production Side. • Merges system resources so that the network and application data disks become available to the Upgrade Side. • Restarts your applications (in...
Page 87 - Verifying the Upgrade Side Before Committing the Upgrade; External storage; aborting the upgrade while the system is in merge mode incurs
Merging the System Performing the Upgrade 4-17 Related Topics • “Verifying the Upgrade Side Before Committing the Upgrade” • “Committing the Upgrade” on page 4-18 • “Viewing Active Upgrade Process Status” on page 4-21 • “Aborting the Upgrade” on page 4-19 • Troubleshooting Verifying the Upgrade Side...
Page 88 - “Viewing Active Upgrade Process Status” on page 4-21; Committing the Upgrade; “Finishing the Upgrade” on page 4-20
Committing the Upgrade 4-18 Express5800/320 Fc : Active Upgrade™ User’s Guide • “Viewing Active Upgrade Process Status” on page 4-21 • “Aborting the Upgrade” on page 4-19 • Troubleshooting Committing the Upgrade When you are finished testing your applications on the merged system, and you are satisf...
Page 89 - Troubleshooting; Aborting the Upgrade
Aborting the Upgrade Performing the Upgrade 4-19 If the commit process fails the first time, you can click Retry to try again. If the problem persists, see Troubleshooting for information about resolving the problem. Related Topics • “Finishing the Upgrade” on page 4-20 • “Viewing Active Upgrade Pro...
Page 90 - Finishing the Upgrade
Finishing the Upgrade 4-20 Express5800/320 Fc : Active Upgrade™ User’s Guide N O T E S 1. Your screen might flicker and you might briefly lose control of your keyboard and mouse as the system recovers its original state. The abort process should take only a few minutes. When the process completes, t...
Page 91 - Viewing Active Upgrade Process Status; Activity Log
Viewing Active Upgrade Process Status Performing the Upgrade 4-21 • Click Active Upgrade in the navigation bar to initiate another readiness test and upgrade with the same configuration. • Click Configuration in the navigation bar to create, edit, or load another configuration file. N O T E Though t...
Page 92 - ) in the system tray to open the remote activity log (
Viewing Active Upgrade Process Status 4-22 Express5800/320 Fc : Active Upgrade™ User’s Guide Figure 4-4. Activity Log (in Active Upgrade Console) If you want to check the status of the upgrade process when you are logged on to the Upgrade Side of the system (while in split mode), you can also double...
Page 94 - Previous; “Saving the; “Status Bar”
Viewing Active Upgrade Process Status 4-24 Express5800/320 Fc : Active Upgrade™ User’s Guide Figure 4-6. Activity Log Detail In the detail window, you can click the Previous and Next buttons to review other items of the same severity. For example, if you are viewing an error, you can click Next to s...
Page 95 - Hardware State
Viewing Active Upgrade Process Status Performing the Upgrade 4-25 Status Bar The status bar ( Figure 4-7 ), which is located at the bottom of the Active Upgrade console window, reports a quick summary of the status of the upgrade. Figure 4-7. Status Bar The Hardware State reports whether or not your...
Page 96 - describes the possible operational states.
Viewing Active Upgrade Process Status 4-26 Express5800/320 Fc : Active Upgrade™ User’s Guide The Operational State reports the status of the last operation that was requested. Table 4-5 describes the possible operational states. The Partner State reports the status of the partner system. For example...
Page 97 - “Activity Log” on page 4-21
Viewing Active Upgrade Process Status Performing the Upgrade 4-27 Related Topics • “Activity Log” on page 4-21 • “Saving the Activity Log to a File” on page 5-1 • Troubleshooting Table 4-6. Status: Partner State Partner State Description DC On The partner operating system is shut down, but system po...
Page 99 - Chapter 5; Saving the Activity Log to a File; in the shortcut menu.
Troubleshooting 5-1 Chapter 5 Troubleshooting 5- If necessary, you can collect information about the Active Upgrade process and resolve problems by: • Saving the activity log to a file • Viewing the status of application services • Viewing the status of installed software • Verifying If RDR disks ar...
Page 100 - Verifying the Status of Application Services
Verifying the Status of Application Services 5-2 Express5800/320 Fc : Active Upgrade™ User’s Guide Verifying the Status of Application Services At various stages of the Active Upgrade process, you can optionally verify the status of services you specified for control on the Application Services page...
Page 101 - “Selecting Application Services to Control” on page 3-9; Add or Remove Programs
Verifying the Status of Installed Software Troubleshooting 5-3 Figure 5-1. Service Control Manager Related Topics • “Managing Critical Applications During the Upgrade Process” on page 2-6 • “Selecting Application Services to Control” on page 3-9 • “Viewing Active Upgrade Process Status” on page 4-21...
Page 102 - Figure 5-2. Add or Remove Programs Control Panel; Show updates; “Running Software Installation Programs” on page 4-10
Verifying the Status of Installed Software 5-4 Express5800/320 Fc : Active Upgrade™ User’s Guide Figure 5-2. Add or Remove Programs Control Panel If you installed any Windows updates, select the Show updates check box in the control panel to display the updates in the list of programs. N O T E If yo...
Page 103 - Verifying If RDR Disks Are Resynchronizing; “Selecting Disks to Upgrade” on; RDR Utility; Click
Verifying If RDR Disks Are Resynchronizing Troubleshooting 5-5 Verifying If RDR Disks Are Resynchronizing When you complete or abort the Active Upgrade process, the system reestablishes the mirrors between the RDR partner disks in each CPU- I ⁄ O enclosure. If you intend to initiate another upgrade ...
Page 104 - General Problems and Solutions; embedded
General Problems and Solutions 5-6 Express5800/320 Fc : Active Upgrade™ User’s Guide General Problems and Solutions Table 5-1 describes some common problems that could prevent your system from passing the readiness check. C A U T I O N ! Never perform hardware maintenance, such as removing and repla...
Page 105 - System
General Problems and Solutions Troubleshooting 5-7 No IP address on Upgrade ready team Use the Network Connections control panel to assign an IP address (preferably a static IP address) to the Ethernet team, or renew your DHCP lease. See “System Prerequisites” on page 2-2 and “Recommendations” on pa...
Page 106 - describes some common problems with custom actions.
General Problems and Solutions 5-8 Express5800/320 Fc : Active Upgrade™ User’s Guide Table 5-2 describes some common problems with custom actions. Table 5-3 describes miscellaneous problems. Table 5-2. Troubleshooting: Custom Actions Error Action The executable filename does not exist. Ensure that t...
Page 107 - Broken; Action
General Problems and Solutions Troubleshooting 5-9 Failed to disable PCI device: QLogic Fibre Channel Adapter If you have installed QLogic SANsurfer Fibre Channel HBA Software to upgrade the BIOS in your host bus adapter, you should uninstall this utility when you are done upgrading the BIOS. In thi...
Page 109 - Active Upgrade technology; application service
Glossary-1 Glossary Glossary- Active Upgrade technology A process that allows you to upgrade system software and applications on an Express5800/320 Fc system while its critical applications remain online and accessible to users. For more information, see the Overview . application service A program ...
Page 110 - nesting; critical system resource; Production Side; element
Glossary Glossary-2 Express5800/320 Fc : Active Upgrade™ User’s Guide configuration file A file that contains all of the settings pertaining to the Active Upgrade process for your system. You can create multiple configuration files, each for a different type of upgrade that you regularly perform on ...
Page 111 - enclosure; executable file; custom; installation program
Glossary Glossary-3 enclosure A physical container that includes at least one CPU element and at least one I/O element. In a system with more than one physical enclosure, you may be able to remove or upgrade one enclosure while the other continues to run your applications uninterrupted. executable f...
Page 114 - Upgrade Side; volume
Glossary Glossary-6 Express5800/320 Fc : Active Upgrade™ User’s Guide Upgrade Side The side of a split-mode system on which you can upgrade software. See also Production Side . volume A fixed amount of storage on a hard disk (or spanning many hard disks) that is defined and managed as a single devic...
Page 115 - Index
Index-1 Index Index- A abort upgrade, 1-6 collecting dump files, 4-20executing, 4-19illustrated, 1-7 Abort Upgrade page, 4-19Actions, 3-12Active Upgrade console, 2-22 activity log, 4-21installing, 2-9main window, 2-26navigation bar, 2-23starting and exiting, 2-21status bar, 4-25title bar, 2-22 Activ...