Page 2 - Quick Start Guide; Record of Revisions; Manual updated for software version 3.51; Patents
Quick Start Guide 82088202 Revision C MultiVOIP400 (Model MVP400) and MultiVOIP800 (Model MVP800) This publication may not be reproduced, in whole or in part, without priorexpressed written permission from Multi-Tech Systems, Inc. All rightsreserved. Copyright © 2001, by Multi-Tech Systems, Inc. Mul...
Page 3 - iii; Contents
iii Contents Introduction ................................................................................... 4Related Documentation ................................................................. 5Installing Your MultiVOIP ............................................................... 6 Installi...
Page 4 - MultiVOIP Quick Start Guide; Introduction; Figure 1. MultiVOIP
MultiVOIP Quick Start Guide 4 Introduction Welcome to Multi-Tech's new stand-alone Voice/IP Gatewayswhich allow analog voice and fax communication over an IPnetwork. The MultiVOIP model numbers are MVP400 for thefour-channel unit and MVP800 for the eight-channel unit. Multi-Tech’s voice/fax gateway ...
Page 5 - configuration menus and comprehensive online Help.; Related Documentation; The CD media is produced using Adobe Acrobat; for viewing; Acrobat Reader is a free download from Adobe’s Web site:
5 Introduction Ethernet LAN interface, and a command port configuration.The MVP800 is designed with eight voice/fax channels, 10Mbps Ethernet LAN interface, and command port. System management is provided through the Command portusing bundled Windows ® software which provides easy-to-use configurati...
Page 6 - Installing Your MultiVOIP
MultiVOIP Quick Start Guide 6 Installing Your MultiVOIP The basic steps of installing your MultiVOIP network involveunpacking the units, connecting the cables, and configuringthe units using the included management software (MultiVOIPConfiguration). This process results in a fully functional VoiceOv...
Page 7 - Deploying the VOIP Network
7 Introduction this is done, the Phone Directory Database option is set toSlave, and the IP address of the Master MultiVOIP 400/800 isentered. Once all Slave units are configured, the processmoves on to the “Deploying the VOIP Network” section. Deploying the VOIP Network The final phase of the insta...
Page 8 - Unpacking Your MultiVOIP; Remove all items from the box.; Safety Warnings; Caution; Danger of explosion if battery is incorrectly replaced.
MultiVOIP Quick Start Guide 8 Unpacking Your MultiVOIP Remove all items from the box. www .multitech.com Voice/Fax over IP Networks Figure 2. Unpacking Safety Warnings Caution Danger of explosion if battery is incorrectly replaced. A lithium battery on the voice/fax channel board providesbackup powe...
Page 9 - Cabling; Cabling Procedure; Figure 3. Cable Connections
9 Cabling Cabling Procedure Cabling involves connecting the master MultiVOIP to your LANand telephone equipment. 1. If you are connecting any Voice/Fax Channel to an E&Mtrunk other than type 2, perform the E&M Jumper BlockPositioning procedure in the following section beforeconnecting power ...
Page 11 - E&M Jumper Block Positioning Procedure; Verify that power is disconnected from the MultiVOIP.
11 Cabling E&M Jumper Block Positioning Procedure A jumper block exists for each voice/fax channel. The jumperblock is to the right of each set of channel jacks. The jumperblock contains 8 pairs of pins. The jumper plug fits over threepairs of pins on the jumper block. The E&M type number is...
Page 16 - The following message displays:; Click Yes to continue.
MultiVOIP Quick Start Guide 16 9. The following message displays: Click Yes to continue. 10. The following message displays: Click Yes to continue.
Page 19 - Configuring the MultiVOIP
19 Configuring the MultiVOIP 14. The Interface group defaults to FXS (Loop Start). Select the interface option that corresponds to the interface typebeing connected to the Voice/Fax Channel 1 jack on theback panel of the MultiVOIP 400/800. FXS (Loop Start): If a station device such as an analogtelep...
Page 20 - Repeat the above step to configure the interface type for
MultiVOIP Quick Start Guide 20 For FXO-to-FXO communications, you can enable aspecific type of FXO Disconnect; Current Loss, ToneDetection, or Silence Detection. Check with your in-house phone personnel to verify the preferred type ofdisconnect to use. Enabling Tone Detection activates theDisconnect...
Page 21 - You can set the input and output voice gain so that the
21 Configuring the MultiVOIP 16. The Voice/Fax tab displays the parameters for the voice gain, DTMF (Dual Tone Multi-Frequency) gain, voicecoder, faxing, and advanced features such as SilenceCompression, Echo Cancellation, and Forward ErrorCorrection. 17. You can set the input and output voice gain ...
Page 22 - To change the voice coder, select the channel from the; The Fax group enables you to send/receive faxes on the; You can enable the voice/fax advanced features by
MultiVOIP Quick Start Guide 22 Note: The DTMF gain should be changed only with theassistance of Multi-Tech Technical Support. 18. To change the voice coder, select the channel from the Select Channel list, then click Manual in the Coder group.Select the new voice coder entry from the Selected Coderl...
Page 24 - options to be used singly or in combination.
MultiVOIP Quick Start Guide 24 If you want to dedicate a local voice/fax channel to aremote voice/fax channel (so you will not have to dial theremote channel), select the Auto Call Enable check boxin the Auto Call group. Then enter the phone number ofthe remote MultiVOIP 400/800 in the Phone Number ...
Page 28 - Registering with a Gatekeeper Phone Directory; Select the GateKeeper option.
MultiVOIP Quick Start Guide 28 Registering with a Gatekeeper Phone Directory This section describes how to register H.323 endpointswith the Gatekeeper. The H.323 Gatekeeper functionresides at a PC acting as the central point for all callswithin its zone and providing call control services toregister...
Page 30 - Enter the Port IP Address of the MultiVOIP you are; currently configuring in the IP Address box.; Enter the second unique phone number of the local device
MultiVOIP Quick Start Guide 30 10. Enter the Port IP Address of the MultiVOIP you are currently configuring in the IP Address box. 11. Click OK when you are finished. The Phone Directory Database dialog box displays your first entry. 12. Click Add to enter your next phone listing. The Add/Edit Phone...
Page 33 - You are returned to the Multi-Tech Installation CD screen
33 Configuring the MultiVOIP 23. Check to ensure that the BTG LED on the MultiVOIP 400/ 800 is Off after the download is complete. This may takeseveral minutes as the MultiVOIP 400/800 reboots. 24. You are returned to the Multi-Tech Installation CD screen from which you can load the Acrobat Reader t...
Page 34 - Building a Proprietary Phonebook Directory
MultiVOIP Quick Start Guide 34 Building a Proprietary Phonebook Directory To build your proprietary MultiVOIP 400/800 PhoneDirectory (in an H.323 environment without theGateKeeper option enabled), select the ProprietaryPhonebook option, then configure the “Master” MultiVOIP400/800 and then add the “...
Page 39 - Enter the phone number for the “Slave” MultiVOIP 400/800; Click inside the Description box and enter a description
39 Configuring the MultiVOIP 11. Add all other phone numbers (slave units and stand-alone units) to the Phone Directory database. To add Channel 1of the Slave MultiVOIP 400/800, click Add. The Add/EditPhone Entry dialog box displays again. 12. Enter the phone number for the “Slave” MultiVOIP 400/800...
Page 40 - Enter a description for the remote MultiVOIP 400/800; In the Station Identification group, select HUNT GROUP
MultiVOIP Quick Start Guide 40 16. To add Channel 2 of the Slave MultiVOIP 400/800, click Add. The Add/Edit Phone Entry dialog box displaysagain. 17. Enter the phone number for the remote (Slave) MultiVOIP 400/800 in the Station Information group PhoneNumber box. For example, 202. 18. Enter a descri...
Page 41 - Enter the phone number for the stand-alone endpoint in
41 Configuring the MultiVOIP 20. Click OK and you are returned to the Phone Directory Database dialog box which now includes the remotephone number and related information in the PhoneNumber list. 21. To configure a stand-alone endpoint (for example, a PC with NetMeeting software), click Add and the...
Page 43 - Once the setup program receives a response from the
43 Configuring the MultiVOIP 26. When you have finished, click OK to download the setup configuration to the MultiVOIP 400/800. 27. The Checking MultiVOIP 400/800 dialog box displays. 28. Once the setup program receives a response from the MultiVOIP 400/800, the Writing Setup dialog box displaysindi...
Page 44 - After the setup has been written to the MultiVOIP 400/800,; Check to ensure that the BTG LED on the MultiVOIP 400/; You are returned to the Multi-Tech Installation CD screen
MultiVOIP Quick Start Guide 44 29. After the setup has been written to the MultiVOIP 400/800, the unit is rebooted. 30. Check to ensure that the BTG LED on the MultiVOIP 400/ 800 is Off after the download is complete. This may takeseveral minutes as the MultiVOIP 400/800 reboots. 31. You are returne...
Page 46 - Configuring Your Slave MultiVOIP 400/800s; Click IP to display the IP Setup dialog box.
MultiVOIP Quick Start Guide 46 Configuring Your Slave MultiVOIP 400/800s If the Proprietary Phone Book option is selected in the PhoneDirectory Database dialog box, you will need to configure allH.323 endpoints as “Slave” units. For example the MultiVOIP400/800 at the company’s London office would n...
Page 52 - You can enable the voice/fax advanced features by
MultiVOIP Quick Start Guide 52 10. To change the voice coder, the channel from the Select Channel list, then click Manual in the Coder group. Toselect the appropriate coder, select your new voice coderentry from the Selected Coder list. If you changed the voice coder, ensure that the samevoice coder...
Page 53 - If you want to dedicate a local voice/fax channel to a
53 Configuring the MultiVOIP The Echo Cancellation check box defines whether echocancellation is enabled for this voice channel. If echocancellation is enabled, the MultiVOIP 400/800 will removeecho-delay which improves the quality of sound. The Forward Error Correction (FEC) check box defineswhethe...
Page 58 - Select the Save Current Setup as User Default; Check that the BTG LED on the MultiVOIP 400/800 is off; Your MultiVOIP 400/800 is operational at this time.
MultiVOIP Quick Start Guide 58 22. Select the Save Current Setup as User Default Configuration and click OK. The Writing Setup dialog boxdisplays as the setup configuration is written to theMultiVOIP 400/800. After the setup is written to the MultiVOIP 400/800, itreboots. 23. Check that the BTG LED ...
Page 59 - Deploying the VOIP Network
59 Deploying the VOIP Network Deploying the VOIP Network For a proprietary phone directory database, the VOIPadministrator can deploy the pre-configured slave MultiVOIP400/800s to their remote sites. The remote site administratorsneed only connect power to the pre-configured MultiVOIP 400/800, conne...
Page 60 - Figure 5. Remote Site Cable Connection
MultiVOIP Quick Start Guide 60 FXS E&M FXO PSTN Ethernet Connection Power Connection 10BASET ETHERNET POWER Voice/Fax Channel Connections E&M FXO FXS Figure 5. Remote Site Cable Connection 3. Connect a network cable to the ETHERNET 10BASET(RJ-45) connector on the back of your MultiVOIP 400/8...
Page 62 - Limited Warranty
MultiVOIP Quick Start Guide 62 Limited Warranty Multi-Tech Systems, Inc. (“MTS”) warrants that its products willbe free from defects in material or workmanship for a period oftwo years from the date of purchase, or if proof of purchase isnot provided, two years from date of shipment. MTS MAKESNO OTH...
Page 63 - Warranty and Regulatory Information; Technical Support
63 Warranty and Regulatory Information Technical Support Multi-Tech Systems has an excellent staff of technical supportpersonnel available to help you get the most out of your Multi-Tech product. If you have any questions about the operation ofthis unit, or experience difficulty during installation ...
