Page 2 - Quick Start Guide; Record of Revisions; Patents
Quick Start Guide S000336A Revision A MultiVOIP 200 (Model MVP200) This publication may not be reproduced, in whole or in par t,without prior expressed written permission from Multi-TechSystems, Inc. All rights reserved. Copyright © 2004, by Multi-Tech Systems, Inc. Multi-Tech Systems, Inc. makes no...
Page 3 - iii; Contents
iii Contents Introduction ................................................................................... 4Related Documentation ................................................................. 5Installing Your MultiVOIP ............................................................... 6Unpacking...
Page 4 - MultiVOIP Quick Start Guide; Introduction
MultiVOIP Quick Start Guide 4 Introduction Welcome to Multi-Tech's stand-alone Voice/IP Gateway, theMultiVOIP, model MVP200. The MultiVOIP allows analog voiceand fax communication over an IP network. Multi-Tech’s newvoice/fax gateway technology allows voice and faxcommunication to ride, with no addi...
Page 5 - Related Documentation; The User Guide is produced using Adobe Acrobat; or print your copy of a user guide, install Acrobat Reader; on
5 Introduction Related Documentation The MultiVOIP200 Quick Star t Guide is intended to be used byqualified systems administrators and network managers. Thisquick start provides the necessary information for a qualifiedperson to unpack, cable, load software, and configure the unitfor proper operatio...
Page 6 - Installing Your MultiVOIP; Configure and Install Your Host MultiVOIP
MultiVOIP Quick Start Guide 6 Installing Your MultiVOIP The basic steps of installing your MultiVOIP network involveunpacking the units, connecting the cables, and configuringthe units using the included management software (MultiVOIPConfiguration). The recommended installation processincludes three...
Page 8 - Unpacking Your MultiVOIP; Safety Warnings; Caution: Danger of explosion if battery is incorrectly replaced.
MultiVOIP Quick Start Guide 8 Unpacking Your MultiVOIP Remove all items from the box (See Figure 2). MADE IN U.S.A MADE IN U.S. A www .multitech.com Voice/Fax over IP Networks 200 Figure 2. Unpacking Safety Warnings Caution: Danger of explosion if battery is incorrectly replaced. A lithium battery o...
Page 9 - Cabling; Cabling Your MultiVOIP; Figure 3. Cable Connections
9 Cabling Cabling Your MultiVOIP Cabling your MultiVOIP involves making the proper Power,Command Port, phone system, and Internet connections.Figure 3 shows the back panel connectors and the associatedcable connections. The following procedure details the stepsnecessary for cabling your MultiVOIP. B...
Page 11 - E&M Jumper Block Positioning Procedure
11 Cabling E&M Jumper Block Positioning Procedure Each voice/fax channel on the MultiVOIP has a separate E&Mjumper block, located near the jacks on the back panel of theMultiVOIP. Each jumper block has 8 pairs of pins with ajumper plug on three adjacent pairs of pins. The jumper plugmust be ...
Page 12 - Slide the base all the way into the cabinet until it stops.
MultiVOIP Quick Start Guide 12 4. Change the jumper block position for any voice/faxchannel to be connected to an E&M trunk that is not aType 2 (the default position). 5. Slide the base all the way into the cabinet until it stops. 6. Turn the MultiVOIP 200 upside down and replace thecabinet moun...
Page 13 - Configure Host MultiVOIP; Configuring Your Host MultiVOIP
13 Configure Host MultiVOIP Configuring Your Host MultiVOIP Configuring your Host MultiVOIP involves software loading andconfiguration. The software loading procedure does not provide every screenor option in the loading process. It is assumed that a technicalperson with a thorough knowledge of Wind...
Page 16 - The following message displays:; Click No to continue.
MultiVOIP Quick Start Guide 16 7. The Setup Complete dialog displays. Click Finish to continue. 8. The following message displays: Click No to continue. 9. In the v. 201E program group, double-click UpgradeSoftware. 10. The following window displays. Click Yes to continue.
Page 18 - If you are using an extension from your PBX, then choose
MultiVOIP Quick Start Guide 18 13. The Channel Setup dialog box displays. It is used to define the voice/fax channel interface, voice coder, faxparameters, billing options, security settings, and regionalphone parameters (tone pairs) for each channel. Configure each channel for the type of interface...
Page 20 - Repeat the above steps to configure the interface type for; The Voice/Fax tab displays the parameters for the voice
MultiVOIP Quick Start Guide 20 specific type of FXO Disconnect: current loss, tonedetection, or silence detection. Check with your in-house phone personnel to verify the preferred type ofdisconnect to use. For tone detection, you can selectfrom the lists either one or two tones that will cause theli...
Page 21 - To change the voice coder, select the channel from the; Note: Only change the DTMF gain under the direction of
21 Configure Host MultiVOIP 16. To change the voice coder, select the channel from the Select Channel list, then select the new voice coder entryfrom the Voice Coder list. If you changed the voice coder, ensure that the same voice coder is used on the voice/fax channel you are calling.Otherwise, you...
Page 22 - You can set up billing options for inbound and outbound; The Call Authentication option enables password
MultiVOIP Quick Start Guide 22 Note: After configuring a given channel, you can copy that channel’s configuration to any other channel byclicking Copy. Everything on the Voice/Fax tab will becopied to the other channel. 19. The Billing/Security tab displays the parameters for automatic disconnection...
Page 25 - The Permit Hunting option enables the answering unit to; In the MultiVOIP Identification group, enter the IP
25 Configure Host MultiVOIP 27. The Description is optional, but can be useful in associating the channel to the extension. If you want,enter a description of your local phone number. Thisdescription identifies the phone number you entered in theprevious step. 28. The Permit Hunting option enables t...
Page 26 - Enter the phone number for the remote MultiVOIP in the; number for Channel 1 in the Description box.
MultiVOIP Quick Start Guide 26 30. Click OK and you are returned to the Phone Directory Database dialog box, which now includes phone number101 with its IP address, channel number, and description. 31. Click Add and the Add/Edit Phone Entry dialog box displays again. 32. Enter the phone number for t...
Page 27 - configuration to the MultiVOIP.
27 Configure Host MultiVOIP 34. Enter the IP address of the remote MultiVOIP in the IP Address box in the MultiVOIP Identification group. Forexample, 202.56.39.100. 35. Click OK and you are returned to the Phone Directory Database dialog box, which now includes the secondnumber and related informati...
Page 28 - After the setup is written to the MultiVOIP, the unit is; Verify that the BOOT LED on the MultiVOIP is off after; You are returned to your MultiVOIP folder which is open
MultiVOIP Quick Start Guide 28 37. The Checking MultiVOIP dialog box displays. Click OK to proceed. 38. After the setup is written to the MultiVOIP, the unit is rebooted. 39. Verify that the BOOT LED on the MultiVOIP is off after the download is complete. This may take severalminutes as the MultiVOI...
Page 29 - Configure Client MultiVOIPs; Configuring Your Client MultiVOIPs; Upgrade Software. The following dialog box displays.
29 Configure Client MultiVOIPs Configuring Your Client MultiVOIPs If you are installing a MultiVOIP behind a firewall, you need toadd the following UDP por ts to your firewall. Q.931 Signaling, Ch1 [900] Q.931 Signaling, Ch2 [902] Status [5000] Ch1 RTP [5004] Ch1 RTCP [5005] Ch2 RTP [5006] Ch2 RTCP ...
Page 32 - To dedicate a local voice/fax channel to a remote voice/fax; The FXS Options control how the selected channel
MultiVOIP Quick Start Guide 32 elapses between digits and the wrong numbers aremapped, you hear a rapid busy signal. If this happens,hang up and dial again. This option is available for allinterface types. In the Flash Timer box, enter the time, inmilliseconds, for the duration of flash hook signals...
Page 33 - To change the voice coder, select the channel from the; the selected voice/fax channel. You can select the
33 Configure Client MultiVOIPs 7. Repeat the above steps to configure the interface type foreach voice/fax channel. The Voice/Fax tab displays the parameters for the voice coder, faxing, and DTMF gain. 8. To change the voice coder, select the channel from the Select Channel list, then select the new...
Page 34 - You can set up billing options for inbound and outbound; The Call Authentication option enables password
MultiVOIP Quick Start Guide 34 maximum baud rate for faxes from the list in the Fax group.If you do not plan to send or receive faxes on a givenvoice/fax channel, you can disable faxes in the Fax group. Note: After configuring a given channel, you can copy that channel’s configuration to any other c...
Page 35 - If your country/region is not the default USA, click the; To change the Tone Pairs on the Regional tab, select your
35 Configure Client MultiVOIPs box. The default value of 180 seconds can be changed toany other value up to 65,535 (roughly 18.2 hours). If your country/region is not the default USA, click the Regional tab and proceed to step 15. Otherwise, proceedto step 16 to begin building your phone directory d...
Page 37 - Deploy VOIP Network; Deploying the VOIP Network; Perform the following procedure to deploy your VOIP network.; VOIP Administrator; Send the client MultiVOIPs to their remote sites.
37 Deploy VOIP Network Repeat this procedure for each of the client units. When allclients have been configured, proceed with deploying the VOIPnetwork. Deploying the VOIP Network Deploying the VOIP network involves the VOIP Administratordeveloping the VOIP Dialing Directory and deploying the pre-co...
Page 38 - Unpack your MultiVOIP.; Figure 5. Remote Site Cable Connection
MultiVOIP Quick Start Guide 38 Remote Site Administrator 3. Unpack your MultiVOIP. 4. Connect one end of the power supply to a live AC outletand connect the other end to the Power connection onyour MultiVOIP. FXS E&M FXO PSTN Ethernet Connection Power Connection 10BASET ETHERNET POWER Voice/Fax ...
Page 40 - Limited Warranty
MultiVOIP Quick Start Guide 40 Limited Warranty Multi-Tech Systems, Inc. (“MTS”) warrants that its products willbe free from defects in material or workmanship for a period oftwo years from the date of purchase, or if proof of purchase isnot provided, two years from date of shipment. MTS MAKESNO OTH...
Page 41 - Warranty and Regulatory Information; Technical Support; Country
41 Warranty and Regulatory Information Technical Support Multi-Tech Systems has an excellent staff of technical suppor tpersonnel available to help you get the most out of your Multi-Tech product. If you have any questions about the operationof this unit, or experience difficulty during installation...
Page 42 - FCC Declaration
MultiVOIP Quick Start Guide 42 FCC Declaration NOTE: This equipment has been tested and found to comply withthe limits for a Class A digital device, pursuant to Par t 15 of theFCC Rules. These limits are designed to provide reasonableprotection against harmful interference when the equipment isopera...
