Page 2 - Trademarks; EMC and Safety Compliance
User Guide 88310800 Revision A MultiMobile (Model MTSGSM) This publication may not be reproduced, in whole or in part, without prior expressed writtenpermission from Multi-Tech Systems, Inc. All rights reserved. Copyright © 1999, by Multi-Tech Systems, Inc. Multi-Tech Systems, Inc. makes no represen...
Page 3 - Contents; Chapter 1 - Introduction and Description
iii Contents Chapter 1 - Introduction and Description Introduction ....................................................................................................................................................... 6Preview of this Guide .............................................................
Page 4 - Chapter 6 - Troubleshooting
iv Chapter 6 - Troubleshooting Introduction ..................................................................................................................................................... 48Frequently Asked Questions (FAQs) .........................................................................
Page 5 - SoftGSM Kit
SoftGSM Kit Chapter 1 - Introduction and Description
Page 6 - Introduction
MultiMobile SoftGSM User Guide MTSGSM 6 Introduction Welcome to Multi-Tech’s MultiMobile SoftGSM, model MTSGSM, consisting of a cable and software(driver and utility applications) which enables digital, cellular, radio communications. The specialMulti-Tech cable provides the connection between a GSM...
Page 7 - Chapter 4 - SMS and Phonebook Application; Appendix A - Understanding GSM; Related Documentation
Chapter 1 - Introduction and Description MTSGSM 7 Chapter 4 - SMS and Phonebook Application This chapter describes the SMS (Short Message Service) and Phonebook applications and how youcan use them to send and receive messages. Chapter 5 - AT Commands, S-Registers and Error Codes This chapter descri...
Page 8 - Technical Specifications; Data Transmission Support; GSM Handsets supported; Cables provided
MultiMobile SoftGSM User Guide MTSGSM 8 Technical Specifications Data Transmission Support • Non-transparent data mode, uses Radio Link protocol (GSM 04.22) • Transparent data mode (GSM 04.21) • Transmission speed: 300-9600 bps (limited by the GSM Network) • Support for UDI (Unrestricted Digital Inf...
Page 9 - User Interface; Computers supported
Chapter 1 - Introduction and Description MTSGSM 9 User Interface The MultiMobile SoftGSM Kit disk provides the following software applications (Refer to Chapter 4) • SMS send/receive application • Phone Book management application Computers supported • SoftGSM is "Toshiba Approved" (Toshiba ...
Page 11 - Chapter 2 - Getting Started
Page 12 - Unpacking; Requirements
MultiMobile SoftGSM User Guide MTSGSM 12 Unpacking The MultiMobile SoftGSM Kit includes two disks (i.e., the software setup disk and the manuals diskwith the MultiMobile SoftGSM Kit User Guide), the appropriate PC-to-phone cable, and a printedQuick Start Guide. Quick Start Guide Four USB V.90 Modems...
Page 13 - Setup; Connecting the Phone to the Computer
Chapter 2 - Getting Started MTSGSM 13 Setup This section describes how to make your MultiMobile SoftGSM operational. For additionalinformation, refer to the Help files. Connecting the Phone to the Computer Making the connection between the phone and the computer is easy with the MultiTech-suppliedca...
Page 15 - Chapter 3 - Software Installation
Page 16 - Installing the Software
MultiMobile SoftGSM User Guide MTSGSM 16 Installing the Software MultiMobile SoftGSM software installation consists of installing the applicable device drivers and theutility software. The procedure which follows does not provide every screen or option. Loading your Driver Software 1. Ensure that yo...
Page 19 - Utility Software; Phonebook Manager
Chapter 3 - Software Loading and Configuration MTSGSM 19 Utility Software The MultiMobile SoftGSM utility provides SoftGSM Short Message Service (SMS), Phonebookmanagement, Settings options, and online Help. Click Start | Programs | SoftGSM | SMS & Phonebook to display the SoftGSM SMS &Phone...
Page 20 - Settings
MultiMobile SoftGSM User Guide MTSGSM 20 Settings The Settings tab allows you to select your Service Center and identifies the path to yourphonebook.dat file. In addition, it allows you to select the type of outgoing SMS and check whether ornot you want the modem conversation logged. Figure 3-3. Sof...
Page 21 - Chapter 4 - SMS and Phonebook Applications
SoftGSM Kit Chapter 4 - SMS and Phonebook Applications
Page 22 - Short Message Service Utility; Receiving SMS Messages
MultiMobile SoftGSM User Guide MTSGSM 22 Introduction With the Short Message Service (SMS) and Phonebook applications you can: • Send and receive SMS messages up to 160 characters long • Administer the phonebook (i.e., edit, add, delete, and download records) from your ownphone • Create and store mu...
Page 23 - Sending SMS Messages; Phonebook Utility
Chapter 4 - SMS and Phonebook Application MTSGSM 23 Sending SMS Messages To send an SMS message, click the SMS tab on the SoftGSM SMS & Phonebook managementdialog box and enter the message, the recipient’s number, and then press the Send SMS button. Ifthe recipient’s number is an international n...
Page 24 - New Phonebook
MultiMobile SoftGSM User Guide MTSGSM 24 New Phonebook From the SoftGSM SMS & Phonebook management dialog box, Phonebook tab, click Newphonebook to create a new, empty phonebook. You can set the name of the phonebook in the‘Name’ field on the upper right (See Figure 4-3). Figure 4-3. Creating a ...
Page 25 - Read Phonebook
Chapter 4 - SMS and Phonebook Application MTSGSM 25 Read Phonebook From the SoftGSM SMS & Phonebook management dialog box, Phonebook tab, click Readphonebook to display the Read phonebook dialog box for reading a phonebook from the phone. Figure 4-5. Read Phonebook Screen 1. Click the down arrow...
Page 26 - Service Center
MultiMobile SoftGSM User Guide MTSGSM 26 Settings The Settings tab on the SoftGSM SMS & Phonebook management dialog box displays yourService Center, paths to your Phonebook files, type of outgoing SMS, and Log mode conversationinformation. Figure 4-7. SoftGSM Settings Screen Service Center From ...
Page 27 - Phonebook File
Chapter 4 - SMS and Phonebook Application MTSGSM 27 Phonebook File The phonebook file on your computer contains all the data for your phonebooks and phone numbers.From the SoftGSM SMS & Phonebook management dialog box, Settings tab, click the button tothe right of the Phonebook file window to di...
Page 28 - Log Modemconversation
MultiMobile SoftGSM User Guide MTSGSM 28 Log Modemconversation From the SoftGSM SMS & Phonebook management dialog box, Settings tab, if the”LogModemconversation” option is enabled, all communication between the application and theMultiMobile SoftGSM modem will be logged to a file called ‘ log.tx...
Page 29 - S-Registers and Error Codes
SoftGSM Kit Chapter 5 - SoftGSM AT Commands, S-Registers and Error Codes
Page 30 - Standard AT Commands
MultiMobile SoftGSM User Guide MTSGSM 30 Introduction This chapter describes all of the AT commands, S-Registers and Result Codes supported byMultiMobile SoftGSM. This information is also available at the MultiMobile SoftGSM website at http:// www.softgsm.com. International Modem RestrictionsSome di...
Page 34 - Fax AT Commands
MultiMobile SoftGSM User Guide MTSGSM 34 &R RTS/CTS options Syntax AT&Rn where n is as follows. Description The AT&R command controls how the modem will handle CTS in synchronous mode. This value is stored in S-register 21 bit 2.AT&R0 CTS follows RTS when the modem is in data mode.AT...
Page 35 - Extended AT Commands
Chapter 5 - AT Commands, S-Registers, and Error Codes MTSGSM 35 Extended AT Commands +CBC Battery charge Syntax AT+CBC for battery chargeThe response is +CBC: <bcs>,<bcl>AT+CBC=? for a list of supported values.The response is +CBC: (list of supported <bcs>),( list of supported <...
Page 45 - Error Codes
Chapter 5 - AT Commands, S-Registers, and Error Codes MTSGSM 45 S31 Configuration bitmap Description S31 is a bitmapped register and controls a wide range of modem properties. Bit Default Meaning 0 N.A. Not used 1 N.A. Not used 2, 3 2 Error correction progress messages control.A value of 0 means tha...
Page 48 - General FAQs
MultiMobile SoftGSM User Guide MTSGSM 48 Introduction This chapter provides both general and specific tools for helping you solve operational problems withyour MultiMobile SoftGSM. The Frequently Asked Questions (FAQs) are provided as a generalproblem solving tool; some more specific troubleshooting...
Page 51 - Windows NT FAQs
Chapter 6 - Troubleshooting MTSGSM 51 Q18. What is GSM North America, the North American Interest Group ?A18. On a regional basis, the MoU Association forms special interest groups, like GSM NorthAmerica, the Association’s North American Interest Group. This group’s purpose is to • Promote the techn...
Page 52 - Troubleshooting Procedures
MultiMobile SoftGSM User Guide MTSGSM 52 Troubleshooting Procedures The following symptoms are typical of problems you might encounter: Modem does not respond to commands Follow the suggestions on the Support Screen in the MultiMobile SoftGSM utility (Refer to Chapter 2).Check the Log modemconversat...
Page 55 - Limited Warranty; On-line Warranty Registration; Tech Support; Recording MultiMobile SoftGSM Information
Chapter 7 - Warranty, Service, and Technical Support MTSGSM 55 Limited Warranty Multi-Tech Systems, Inc. (“MTS”) warrants that its products will be free from defects in material orworkmanship for a period of two years from the date of purchase, or if proof of purchase is notprovided, two years from ...
Page 56 - Contacting Tech Support via E-mail; Service; To log on to the Multi-Tech BBS
MultiMobile SoftGSM User Guide MTSGSM 56 Contacting Tech Support via E-mail If you prefer to receive service on-line, via the Internet, you can contact Tech Support via e-mail atthe following address: http://www.multitech.com/_forms/email_tech_support.htm Service If your tech support specialist deci...
Page 57 - To Download a file; About the Internet
Chapter 7 - Warranty, Service, and Technical Support MTSGSM 57 To Download a file If you know the file name 1. From the Main Menu, type F to access the Files Menu, then type D. 2. Enter the name of the file you wish to download from the BBS. 3. If a password is required, enter the password. 4. Answe...
Page 59 - Appendices
Page 61 - Transparent Mode; Faxing
Appendices MTSGSM 61 Transparent Mode In transparent mode, a non error-corrected connection is established between the user and theremote terminal. Data is then sent asynchronously. Because no error correction is taking place, thereis little delay (latency) in transmitting data over the link. Non-tr...
Page 62 - GSM Data Applications
MultiMobile SoftGSM User Guide MTSGSM 62 transmissions are encrypted for transmission across the network. This has been a keystrength for GSM providing peace of mind for users, without the need for additionalexpenditure on expensive hardware and software. • Quick call set-up. GSM was developed to in...
Page 63 - GSM Data Support
Appendices MTSGSM 63 encrypted. GSM uses special encryption keys, which are synchronized between theSubscriber Identification Module (SIM) card and the GSM network. Most network operatorswill provide corporate customers with dedicated connection into the corporate LAN, thusbypassing the POTS network...
Page 65 - For More Information
Appendices MTSGSM 65 For More Information GSM Memorandum of Understanding (GSM MoU) at http://www.gsmworld.com/gsmworld.htm The GSM MoU is the office association for GSM network operators. The GSM MoU website providesa wide range of information on the geographic coverage of GSM around the world. Inf...
Page 67 - Glossary
Page 71 - GSM Acronyms
Glossary MTSGSM 71 GSM Acronyms The acronyms below are used in the GSM MoU (Memorandum of Understanding): A AAB Automatic Alternative Billing AAC Authentication and Access Control ABD ABbreviated Dialing ABR Available Bit Rate ACB Automatic Call Back ACC Account Card Calling ACTE Approvals Committee...
Page 80 - Index
MTASR1-100 80 MultiMobile SoftGSM User Guide Index A About the Internet .................................................. 57About the Multi-Tech Fax-Back Service ................ 58Applications supported .......................................... 62AT commands .........................................