Page 3 - Contents
Contents CHAPTER 1: PRODUCT DESCRIPTION AND SPECIFICATIONS .................................................................5 P RODUCT D ESCRIPTION ..............................................................................................................................................5 Package ...
Page 5 - Product Description; Package Contents; Interfaces; Parts to be Supplied by Wireless Service Provider
Chapter 1 – Description & Specifications Multi-Tech Systems, Inc. MultiModem® GPRS with USB User Guide 5 Chapter 1: Product Description and Specif ications Product Description The Multi-Tech MultiModem® GPRS is an external data/fax/voice wireless modem with an USB interface. It also supports mob...
Page 6 - Antenna/RF Specifications; AT Command Info; Network Access
Chapter 1 – Description & Specifications Multi-Tech Systems, Inc. MultiModem® GPRS with USB User Guide 6 Antenna/RF Specifications GSM 850 Frequency RX 869 to 894 MHz Frequency TX 824 to 849 MHz RF Power Stand 2W at 12.5% duty cycle Impedance 50 ohms VSWR <2 Typical Radiated Gain 0 dBi on azi...
Page 7 - Features
Chapter 1 – Description & Specifications Multi-Tech Systems, Inc. MultiModem® GPRS with USB User Guide 7 Features • GPRS Class 10 operation • Dual-band 850/1900 or 900/1800 GSM/GPRS • GSM Class 1 and Class 2 Group 3 FAX • Desktop or panel mounting • Short Message Services including text and PDU,...
Page 8 - Application Overview; Application Types
Chapter 1 – Description & Specifications Multi-Tech Systems, Inc. MultiModem® GPRS with USB User Guide 8 Application Overview Application Types With circuit switched data rates up to 14.4K bps, the MultiModem® GPRS is targeted at applications that periodically need to send or receive data over a...
Page 9 - Benefits/Features in Applications
Chapter 1 – Description & Specifications Multi-Tech Systems, Inc. MultiModem® GPRS with USB User Guide 9 Benefits/Features in Applications Short Development Time. The MultiModem® GPRS can make your existing and next generation device, machine, or system, communication-ready without requiring any...
Page 10 - Functions – GSM Modes
Chapter 1 – Description & Specifications Multi-Tech Systems, Inc. MultiModem® GPRS with USB User Guide 10 Functions – GSM Modes MODE DESCRIPTION Standard Dual Band Extended GSM 900 MHz Class 4 (2W) and GSM 1800/1900 MHz Class 1 (1W) Interface USB 12 Mbps. AT command set based on V.25ter and GSM ...
Page 11 - Specifications; Electrical Characteristics; Current Requirements
Chapter 1 – Description & Specifications Multi-Tech Systems, Inc. MultiModem® GPRS with USB User Guide 11 Specifications General Specifications Mechanical Dimensions & Weight 4.3" w x 2.4" h x 0.94" d; 3.6 oz. (11 cm x 6.1 cm x 2.4 cm; 102 g) Connectors & Fasteners Antenna Co...
Page 12 - LED Indicators
Chapter 1 – Description & Specifications Multi-Tech Systems, Inc. MultiModem® GPRS with USB User Guide 12 LED Indicators TD. Transmit Data. Lit when modem is transmitting data. RD. Receive Data. Lit when modem is receiving data. CD. Carrier Detect. Lit when data connection has been established. ...
Page 13 - Chapter 2: Installat ion; Mechanical Mounting; inches; Spacing of M ount ing Screw s
Chapter 2 – Installation Multi-Tech Systems, Inc. MultiModem® GPRS with USB User Guide 13 Chapter 2: Installat ion Mechanical Mounting To mount the Wireless MultiModem, do the following: 1. Obtain mounting screws (two are needed) that are appropriate for the surface on which you will mount the Multi...
Page 15 - into Holder
Chapter 2 – Installation Multi-Tech Systems, Inc. MultiModem® GPRS with USB User Guide 15 Inserting SIM/R-UIM Card into Holder (GSM Only) The wireless MultiModem requires a SIM card (Subscriber Identity Module) to operate on a GSM network. Some CDMA networks, mostly in China, require an R-UIM card (...
Page 16 - Connecting the Antenna; Antenna Connector
Chapter 2 – Installation Multi-Tech Systems, Inc. MultiModem® GPRS with USB User Guide 16 Connecting the Antenna Connect a suitable antenna to the SMA connector (see “Antenna/RF Specifications” in the User Guide ). Antenna Connector (SMA Type)
Page 17 - Installing Software; Part A: Preparing the Setup
Chapter 2 – Installation Multi-Tech Systems, Inc. MultiModem® GPRS with USB User Guide 17 Installing Software The wireless USB MultiModem drivers need to be installed in your computer’s program directory. The procedure differs depending on the operating system. This section provides installation pro...
Page 18 - Part B: Installing the USB Driver
Chapter 2 – Installation Multi-Tech Systems, Inc. MultiModem® GPRS with USB User Guide 18 Part B: Installing the USB Driver 3. Connect the USB cable between the MultiModem and the PC. 4. After a brief delay, the Welcome to the Found New Hardware Wizard screen appears referring to the TUSB3410 Serial...
Page 19 - Part C: Associating PC Port with USB Driver
Chapter 2 – Installation Multi-Tech Systems, Inc. MultiModem® GPRS with USB User Guide 19 Part C: Associating PC Port with USB Driver 8. Wait while Windows prepares the next phase of the installation (associating the PC port with the USB drive). The Welcome to the Found New Hardware Wizard screen wi...
Page 20 - Part D: Installing the Modem INF File
Chapter 2 – Installation Multi-Tech Systems, Inc. MultiModem® GPRS with USB User Guide 20 Part D: Installing the Modem INF File 12. Wait while Windows prepares the final phase of the installation.The Welcome to the Found New Hardware Wizard screen appears for the MultiTech – GSM Modem . Click on Ins...
Page 26 - Windows 9X
Chapter 2 – Installation Multi-Tech Systems, Inc. MultiModem® GPRS with USB User Guide 26 Windows 9X Part A: Preparing the Setup CAUTION! DO NOT connect the MultiModem to the PC at this point. Follow the steps below in sequence. Premature connection of the USB cable will cause the installation to fa...
Page 29 - Connecting the Optional Handset; Mobile Phonetools; Verifying Network Registration
Chapter 2 – Installation Multi-Tech Systems, Inc. MultiModem® GPRS with USB User Guide 29 Connecting the Optional Handset If you intend to use a phone handset, connect it to the MultiModem now. Modular Handset Cable ( use o f ha nd set op tion al; h and se t c able n ot in clu ded ) Mobile Phonetool...
Page 30 - Testing the Configuration
Chapter 2 – Installation Multi-Tech Systems, Inc. MultiModem® GPRS with USB User Guide 30 Testing the Configuration Description AT Commands Response Returned Comments AT+CPIN =1234 OK PIN Code accepted +CME ERROR : 16 Incorrect PIN Code Enter PIN Code +CME ERROR : 3 PIN already entered (with +CMEE :...
Page 31 - Chapter 3: Troubleshoot ing; Troubleshooting Examples
Chapter 3 – Troubleshooting Multi-Tech Systems, Inc. MultiModem® GPRS with USB User Guide 31 Chapter 3: Troubleshoot ing Troubleshooting Examples Situation A: The modem always returns «Error» when trying to issue a communication If the Wireless MultiModem returns a message of error upon an attempted...
Page 33 - GSM/GPRS General FAQ
Chapter 3 – Troubleshooting Multi-Tech Systems, Inc. MultiModem® GPRS with USB User Guide 33 GSM/GPRS General FAQ The modem is answering, but seems not to be doing anything. What’s the problem? • The modem is answering in voice mode. • If you are trying to make a data call, make sure the account has...
Page 35 - GSM/GPRS FAQ on the IP Stack
Chapter 3 – Troubleshooting Multi-Tech Systems, Inc. MultiModem® GPRS with USB User Guide 35 GSM/GPRS FAQ on the IP Stack Whenever I send the # commands, I receive an error. • You must enable the stack before the modem will accept the # commands. • ‘AT+WOPEN=1’ will enable the stack and ‘AT#VVERSION...
Page 36 - FAQ for Mobile PhoneTools v2.1
Chapter 3 – Troubleshooting Multi-Tech Systems, Inc. MultiModem® GPRS with USB User Guide 36 FAQ for Mobile PhoneTools v2.1 What is the Mobile PhoneTools program? • A software developed by BVRP used for the GPRS & CDMA modems for voice, SMS, email, and Internet (packet-switched) connections. How...
Page 37 - Safety; General Safety; Vehicle Safety
Chapter 4 – Safety Multi-Tech Systems, Inc. MultiModem® GPRS with USB User Guide 37 Chapter 4: Safet y Safety General Safety The modem is designed for and intended to be used in fixed and mobile applications. “Fixed” means that the device is physically secured at one location and is not able to be e...
Page 38 - Maintenance of GPRS Modem
Chapter 4 – Safety Multi-Tech Systems, Inc. MultiModem® GPRS with USB User Guide 38 Maintenance of GPRS Modem Your Wireless MultiModem is the product of advanced engineering, design and craftsmanship and should be treated with care. The suggestions below will help you to enjoy this product for many ...
Page 39 - Chapter 5: Warrant y and Repairs; Multi_Tech Warranty Statement
Chapter 5 – Warranty and Repairs Multi-Tech Systems, Inc. MultiModem® GPRS with USB User Guide 39 Chapter 5: Warrant y and Repairs Multi_Tech Warranty Statement Multi-Tech Systems, Inc., (hereafter “MTS”) warrants that its products will be free from defects in material or workmanship for a period of...
Page 40 - Repair Procedures for International Distributors
Chapter 5 – Warranty and Repairs Multi-Tech Systems, Inc. MultiModem® GPRS with USB User Guide 40 Repair Procedures for International Customers (Outside U.S.A. and Canada) Your original point of purchase Reseller may offer the quickest and most economical repair option for your Multi-Tech product. Y...
Page 41 - Chapter 6: Reference Informat ion; Wireless Modem Reference Information
Chapter 6 – Reference Information Multi-Tech Systems, Inc. MultiModem® GPRS with USB User Guide 41 Chapter 6: Reference Informat ion Wireless Modem Reference Information GSM reference documents: GSM 03.40, GSM 03.45, GSM 04.11,GSM 04.21, GSM05.08, GSM 07.01,GSM 07.02, GSM 07.05, GSM 07.07. ETSI cont...
Page 42 - Appendix A - Waste Electrical and
Appendix A – WEEE Statement Multi-Tech Systems, Inc. MultiModem® GPRS with USB User Guide 42 Appendix A - Waste Electrical and Elect ronic Equipment (WEEE) Statement July, 2005 The WEEE directive places an obligation on EU-based manufacturers, distributors, retailers and importers to take-back elect...
