Page 3 - Contents
Contents MultiModemZPX User Guide iii Contents Chapter 1 - Introduction .......................................................................................................... 5 Product Description ......................................................................................................
Page 5 - Chapter 1 - Introduction; Product Description
1 Introduction 5 MultiModemZPX User Guide Chapter 1 - Introduction Congratulations on your purchase of the MultiModem ® ZPX. You have acquired one of the finest internal data/fax modems available today from one of the world’s oldest modem manufacturers: Multi-TechSystems, Inc. This User Guide will h...
Page 6 - General features
1 Introduction 6 MultiModemZPX User Guide General features • Compliance with major ITU-T, TIA, and EIA international standards to ensure compatibility with other modems • Distinguishes data and fax calls • Compliance with the V.80 standard, allowing video conferencing over analog telephone lines wit...
Page 7 - Manual Organization
1 Introduction 7 MultiModemZPX User Guide Manual Organization This User Guide will help you to install, configure, use, and troubleshoot your modem. The manual isdivided into seven chapters and four appendices: Chapter 1: Introduction. This chapter Introduces the MT5634ZPX, briefly describing featur...
Page 8 - Technical Specifications
1 Introduction 8 MultiModemZPX User Guide Technical Specifications Trade Name MultiModemZPX Model Number MT5634ZPX Server-to-Client V.90 speeds when accessing a V.90 or V.92 server (actual Data Rates speed depends on server capabilities and line conditions) * Client-to-Server Up to 50Kbps when acces...
Page 10 - Chapter 2 - Installation; What You Will Need
2 Installation 10 MultiModemZPX User Guide Chapter 2 - Installation What You Will Need Before starting, please make sure you have everything you need: We supply • An MT5634ZPX-V92 data/fax modem • An RJ-11 telephone cable • A printed Quick Start Guide • An MultiModemZPX system CD containing modem dr...
Page 11 - Step 1 - Determine System Resources
2 Installation 11 MultiModemZPX User Guide Step 1 - Determine System Resources Before you physically install your new MultiModemZPX, you need to determine what system resourcesare in use on your system. The best way to check what resources are in use and which ones areavailable, run WINMSD Utility. ...
Page 14 - Step 2 - Configure Jumpers; Step 3 - Install the Modem into Your Computer
2 Installation 14 MultiModemZPX User Guide Step 2 - Configure Jumpers The MT5634ZPX board contains seven Berg jumpers for setting the interrupt request (IRQ) number andCOM port assignment. The jumpers are located on the lower par t of the PC board as shown below. TheIRQ number is set using jumpers 1...
Page 15 - Step 4 - Run Add Hardware Wizard
2 Installation 15 MultiModemZPX User Guide Step 4 - Run Add Hardware Wizard 1. Click on Start I Control Panel I Add Hardware and the Add Hardware Wizard screen is dis- played. 2. Click on the Next button on the Add Hardware Wizard screen. The wizard will pause a few seconds trying to detect the new ...
Page 16 - Step 5 - Run Add Modem Wizard
2 Installation 16 MultiModemZPX User Guide Step 5 - Run Add Modem Wizard 1. Place the MT5634ZPX-V92 CD in the CDROM drive and allow time for the CD to spin up. The MT5634ZPX-V92 AutoRun screen will appear. 2. Click on Start I Control Panel I Phone and Modem Options. 3. In the Phone and Modem Options...
Page 17 - Step 7 - Connect Your Modem to the Telephone Line
2 Installation 17 MultiModemZPX User Guide Step 7 - Connect Your Modem to the Telephone Line The MultiModemZPX communicates over public-switched telephone network lines. Use the modulartelephone cable provided with the modem to connect the MultiModemZPX to your telephone wall jack. Ifyou don’t have ...
Page 18 - Step 8: Configure the Modem for Your Country; The Global Wizard Utility; AT Commands; Data Communications Software
2 Installation 18 MultiModemZPX User Guide Step 8: Configure the Modem for Your Country Before you use your modem, you must configure it for the country in which it will be used. You must alsodo this if you move the modem to another country after it has been configured for the first country. You can...
Page 19 - Chapter 3 - Using Your Modem; Operating Your MultiModemZPX; Testing Your Modem; Testing Data Functions
3 Using Your Modem 19 MultiModemZPX User Guide Chapter 3 - Using Your Modem Operating Your MultiModemZPX If you’re an experienced modem user, you may only want to check your modem’s settings for datacompression, error correction, and so on. You’ll find you can get moving quite quickly by using a ter...
Page 20 - Remote Configuration; Basic Procedure
3 Using Your Modem 20 MultiModemZPX User Guide 3. Save the file as ZPXTest.doc and exit WordPad . 4. Click Start | Programs | Accessories | Fax | Compose New Fax . 5. The Compose New Fax wizard appears. Click Next . 6. To send the file to your own fax machine or to another fax modem in your office, ...
Page 21 - Setup; Changing the Setup Password
3 Using Your Modem 21 MultiModemZPX User Guide Setup Multi-Tech modems are shipped with a default setup password (MTSMODEM). For security measures,you should change the password. As an added security measure, also change the remote configurationescape character. Changing the Setup Password Caution: ...
Page 22 - Chapter 4 - AT Commands; Fax Commands
4 AT Commands and Fax Commands 22 MultiModemZPX User Guide Chapter 4 - AT Commands A complete AT Commands, S-Registers, and Result Codes Reference Guide can be found on theMT5634ZPX-V92 CD and on the Multi-Tech Web site. Fax Commands Fax commands resemble AT commands, but are more complicated to use...
Page 23 - Chapter 5 - Troubleshooting; Initial Checklist; The modem does not respond to commands
5 Troubleshooting 23 MultiModemZPX User Guide Chapter 5 - Troubleshooting This chapter describes common problems you may have with your modem and how to solve them. If youare unable to make a successful connection, or if you experience data loss or garbled characters duringa connection, use the Init...
Page 24 - The modem dials but cannot make a connection
5 Troubleshooting 24 MultiModemZPX User Guide remain connected until the program terminates. Some programs can disconnect without exitingthe program. If this is the case, try issuing the software’s connection command. If more thanone communications program is open, they may conflict with each other....
Page 27 - MultiModemZPX User Guide; Warranty
6 - Warranty, Service, and Tech Support 27 MultiModemZPX User Guide Chapter 6 - Warranty, Service, and Tech Support Warranty Multi-Tech Systems, Inc., (hereafter “MTS”) warrants that its products will be free from defects in materialor workmanship for a period of two, five, or ten years (depending o...
Page 28 - Repair Procedures for International Distributors; Online Warranty Registration
6 - Warranty, Service, and Tech Support 28 MultiModemZPX User Guide Repair Procedures for International Customers (Outside U.S.A. andCanada) Your original point of purchase Reseller may offer the quickest and most economical repair option foryour Multi-Tech product. You may also contact any Multi-Te...
Page 29 - Service
6 - Warranty, Service, and Tech Support 29 MultiModemZPX User Guide Service U.S. and Canadian Customers In the event that service is required, products may be shipped, freight prepaid, to our Mounds View,Minnesota, factory: Multi-Tech Systems, Inc. 2205 Woodale Drive Mounds View, MN 55112 Attn: Repa...
Page 30 - International Distributors; Replacement Parts; Internet Sites
6 - Warranty, Service, and Tech Support 30 MultiModemZPX User Guide International Distributors Procedures for international distributors of Multi-Tech products are on the Distributor Web site at http:// www.multitech.com/PARTNERS/login/. Replacement Parts SupplyNet, Inc., can supply you with replace...
Page 31 - Appendix A - Regulatory Compliance; FCC Part 68 Telecom
Appendix A - Regulatory Compliance 31 MultiModemZPX User Guide Appendix A - Regulatory Compliance FCC Part 68 Telecom 1. This equipment complies with part 68 of the Federal Communications Commission Rules. Onthe outside surface of this equipment is a label that contains, among other information, the...
Page 32 - Fax Branding Statement; Canadian Limitations Notice
Appendix A - Regulatory Compliance 32 MultiModemZPX User Guide FCC Part 15 This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Par t 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmfulinterference in...
Page 33 - Industry Canada; International Modem Restrictions
Appendix A - Regulatory Compliance 33 MultiModemZPX User Guide Notice: The Industry Canada label identifies certificated equipment. This certification means that the equipment meets certain telecommunications network protective, operational and safety requirements.The Industry Canada label does not ...
Page 34 - New Zealand Telecom Warning Notice
Appendix A - Regulatory Compliance 34 MultiModemZPX User Guide New Zealand Telecom Warning Notice (1) The grant of a Telepermit for any item of terminal equipment indicates only that Telecom has accepted that the item complies with minimum conditions for connection to its network. It indicatesno end...
Page 35 - Appendix B - Updating Your Modem’s Firmware; Upgrade Overview; Step 1: Identify the Modem Firmware
Appendix B - Updating Your Modem Firmware 35 MultiModemZPX User Guide Appendix B - Updating Your Modem’s Firmware Introduction Your modem is controlled by semi-permanent software, called firmware, which is stored in flash memory.Firmware is nonvolatile; that is, it remains stored in memory when the ...
Page 37 - Step 8: Restore Your Parameters
Appendix B - Updating Your Modem Firmware 37 MultiModemZPX User Guide Using the Flash Wizard 1. Use Windows Explorer to copy the new .Hex file (which you downloaded from the Multi-Tech web site) to the folder in which the Flash Wizard program was installed. 2. Click Start | Programs | Flash Wizard t...
Page 38 - Appendix C - ASCII Conversion Chart
Appendix C - ASCII Conversion Chart 38 MultiModemZPX User Guide Appendix C - ASCII Conversion Chart CTRL CODE HEX DEC CODE HEX DEC CODE HEX DEC CODE HEX DEC @ NUL 00 0 SP 20 32 @ 40 64 ` 60 96 A SOH 01 1 ! 21 33 A 41 65 a 61 97 B STX 02 2 " 22 34 B 42 66 b 62 98 C ETX 03 3 # 23 35 C 43 67 c 63 9...
Page 39 - Appendix D – Waste Electrical and; Instructions for Disposal of WEEE by Users in the European Union
Appendix D - WEEE 39 MultiModemZPX User Guide Appendix D – Waste Electrical and Electronic Equipment (WEEE) The WEEE directive places an obligation on manufacturers, distributors and retailers to take-backelectronics products at the end of their useful life. A sister Directive, ROHS (Restriction of ...
Page 50 - Index; Symbols
Index 50 Index Symbols 11-bit operation ................................................. 533.6K bps ......................................................... 5 A adaptive answer ................................................ 5ASCII Conversion Char t ................................. 38AT&T ca...
