Page 3 - Table of Contents
Table of Contents Multi-Tech Systems, Inc. MT5600BA-V92 User Guide 3 Table of Contents Chapter 1 – Product Description and Features ......................................................................................... 4 Product Description ...........................................................
Page 4 - Product Description
Chapter 1 – Product Description and Features Multi-Tech Systems, Inc. MT5600BA-V92 User Guide 4 Chapter 1 – Product Description and Features Product Description This modem supports two-wire and/or four-wire leased lines. The four-wire leased line includes the dial backup and automatic leased line re...
Page 5 - Safety Warnings; About AT Commands
Chapter 1 – Product Description and Features Multi-Tech Systems, Inc. MT5600BA-V92 User Guide 5 Safety Warnings • Use this product only with UL- and CUL-listed computers. • To reduce the risk of fire, use only 26 AWG or larger telephone wiring. • Never install telephone wiring during a lightning sto...
Page 6 - Technical Specifications
Chapter 1 – Product Description and Features Multi-Tech Systems, Inc. MT5600BA-V92 User Guide 6 Technical Specifications Your MultiModem II modem meets the following specifications: Trade Name MultiModem II Model Number MT5600BA-V92 Server-to-Client V.92/56K speeds when accessing a V.92 server Dat...
Page 8 - Chapter 2 - Installation; Step 1 - Connect the Modem to Your System; Connect the Modem to Your PC; Two-Wire or Four-Wire Leased Line Connection
Chapter 2 – Installation Multi-Tech Systems, Inc. MT5600BA-V92 User Guide 8 Chapter 2 - Installation Step 1 - Connect the Modem to Your System Turn off your computer. Placing the modem in a convenient location, connect it to your computer’s serial port, to the telephone line, to your leased line, to...
Page 9 - Step 2 - Install the Modem Driver; Installing the Modem Driver
Chapter 2 – Installation Multi-Tech Systems, Inc. MT5600BA-V92 User Guide 9 Connect the Phone to the Modem (Optional) For voice-only calls, plug a telephone into the modem’s PHONE jack. Connect the Modem to the AC Power Outlet Plug the power transformer into an AC power outlet or power strip. Plug t...
Page 10 - Step 3 - Setting Your Country or Region Code; Using the LCD Panel
Chapter 2 – Installation Multi-Tech Systems, Inc. MT5600BA-V92 User Guide 10 Step 3 - Setting Your Country or Region Code The MT5600BA-V92 modem is a global modem - it can be used all over the world. However, countries or regions vary in their requirements for how a modem functions. Therefore, you m...
Page 12 - Step 4 - Install PhoneTools
Chapter 2 – Installation Multi-Tech Systems, Inc. MT5600BA-V92 User Guide 12 Step 4 - Install PhoneTools Note: PhoneTools may or may not be included on the MultiModem II CD according to your company's preference. Data communications software gives you access to commands that govern how the modem ope...
Page 13 - Chapter 3 - Using the Front Panel; Modem Configuration; LED Indicators
Chapter 3 – Using the Front Panel Multi-Tech Systems, Inc. MT5600BA-V92 User Guide 13 Chapter 3 - Using the Front Panel Like any modem, your Multi-Tech modem operates only under the control of a communication program, such as the PhoneTools program included with the modem. It also operates under oth...
Page 15 - Status “Trunk”
Chapter 3 – Using the Front Panel Multi-Tech Systems, Inc. MT5600BA-V92 User Guide 15 Status “Trunk” The Status Trunk shows the current operating status of the modem. Limb changes are automatic, but certain options can be accessed by pressing the Æ button. Note that when the modem is online, pressin...
Page 16 - Basic Options “Trunk”
Chapter 3 – Using the Front Panel Multi-Tech Systems, Inc. MT5600BA-V92 User Guide 16 Basic Options “Trunk” Use the Basic Options Trunk to configure the modem’s basic operating conditions. When entering a number, use the arrow buttons to scroll through a list of digits and characters. To go to the n...
Page 17 - Basic Options “Trunk” Continued
Chapter 3 – Using the Front Panel Multi-Tech Systems, Inc. MT5600BA-V92 User Guide 17 Basic Options “Trunk” Continued
Page 18 - Advanced Options “Trunk”
Chapter 3 – Using the Front Panel Multi-Tech Systems, Inc. MT5600BA-V92 User Guide 18 Advanced Options “Trunk” Use the Advanced Options Trunk to configure RS-232, dial backup, and callback security options. When entering a number or password, use the arrow buttons to select a character or digit. To ...
Page 19 - Advanced Options “Trunk” Continued; Diagnostic Options “Trunk”
Chapter 3 – Using the Front Panel Multi-Tech Systems, Inc. MT5600BA-V92 User Guide 19 Advanced Options “Trunk” Continued Remote Configuration Options “Trunk” Use the Remote Configuration Options Trunk to enable or disable remote configuration on the modem, and to change the password. When entering t...
Page 20 - Phone Number Memory Options Trunk; Caller ID Options Trunk
Chapter 3 – Using the Front Panel Multi-Tech Systems, Inc. MT5600BA-V92 User Guide 20 Phone Number Memory Options Trunk The MultiModem II can store up to four telephone numbers for speed dialing. Use the Phone Number Memory Options Trunk to store, list, and dial these numbers. When entering a number...
Page 21 - Setting Country/Region Codes Trunk
Chapter 3 – Using the Front Panel Multi-Tech Systems, Inc. MT5600BA-V92 User Guide 21 Setting Country/Region Codes Trunk Region Profile Region Profile question mark represents the question “Is this the region not the one you want, arrow across until you see the code Region Profile Region Profile Sta...
Page 22 - Functionality of Menu Options; Status
Chapter 3 – Using the Front Panel Multi-Tech Systems, Inc. MT5600BA-V92 User Guide 22 Functionality of Menu Options This section describes important LCD options. Many, but by no means all, of the options have AT command equivalents. Status Status LCDs display the current status of the modem. Though ...
Page 23 - Basic Options
Chapter 3 – Using the Front Panel Multi-Tech Systems, Inc. MT5600BA-V92 User Guide 23 Basic Options The following LCDs are used to configure the modem’s basic operating conditions. ONLINE OPTIONS The following LCDs are used to configure the online operation of the modem: LINE TYPE OPTIONS Use the Æ ...
Page 25 - Advanced Options
Chapter 3 – Using the Front Panel Multi-Tech Systems, Inc. MT5600BA-V92 User Guide 25 Advanced Options RS232 OPTIONS The following LCDs are used to configure the RS-232 interface. DTR OPTIONS Use the Æ and Enter buttons to select how the modem responds to the high to low transition of the DTR signal...
Page 27 - Remote Configuration Options; Diagnostic Options
Chapter 3 – Using the Front Panel Multi-Tech Systems, Inc. MT5600BA-V92 User Guide 27 Remote Configuration Options The following LCDs are used to configure remote configuration options. For more information about remote configuration, see Chapter 5, “Remote Configuration.” ENABLE/DISABLE R.C Use the...
Page 28 - Caller ID Options; Region Select Options
Chapter 3 – Using the Front Panel Multi-Tech Systems, Inc. MT5600BA-V92 User Guide 28 Caller ID Options Press the Æ and Enter buttons to enable formatted ( FCID ) or unformatted ( UCID ) Caller ID or to disable Caller ID altogether. Same as the +VCID=0 , +VCID=1 , and +VCID=2 commands. Note: Because...
Page 29 - Chapter 4 - Leased Line Operation
Chapter 4 – Leased Line Operation Multi-Tech Systems, Inc. MT5600BA-V92 User Guide 29 Chapter 4 - Leased Line Operation This chapter describes how to use the MultiModem II modem on a leased line. A leased line is a private, permanent, telephone connection between two points. Unlike normal dialup con...
Page 30 - Dial Backup
Chapter 4 – Leased Line Operation Multi-Tech Systems, Inc. MT5600BA-V92 User Guide 30 Four-Wire Setup 1. For four-wire leased line operation, connect one end of the four-wire cable to the LEASED jack on the back of the modem. Connect the other end of the cable to a four-wire leased line jack or term...
Page 31 - Dial Backup and Leased Line Restore Setup
Chapter 4 – Leased Line Operation Multi-Tech Systems, Inc. MT5600BA-V92 User Guide 31 Dial Backup and Leased Line Restore Setup 1. Connect a telephone cable to the LINE jack of an MT5600BA-V92 modem set up for leased line operation. Connect the other end of the cable to a standard dialup line jack. ...
Page 32 - Chapter 5 - Remote Conf ig uration; Basic Procedure; Setup
Chapter 5 – Remote Configuration Multi-Tech Systems, Inc. MT5600BA-V92 User Guide 32 Chapter 5 - Remote Conf ig uration Remote configuration is a network management tool that allows you to configure modems anywhere in your network from one location. With password-protected remote configuration, you ...
Page 33 - Changing the Remote Escape Character
Chapter 5 – Remote Configuration Multi-Tech Systems, Inc. MT5600BA-V92 User Guide 33 Changing the Remote Escape Character To improve security, you can change a remote modem’s remote configuration escape character. The remote configuration escape character is stored in register S13 . The factory defa...
Page 34 - Chapter 6 - Call back Securit y; Setup Procedures; Turning Callback Security On and Off
Chapter 6 – Callback Security Multi-Tech Systems, Inc. MT5600BA-V92 User Guide 34 Chapter 6 - Call back Securit y This chapter describes how to use callback security with your modem. Callback security protects your network from unauthorized access and helps control long distance costs. When callback...
Page 35 - Assigning Callback Passwords
Chapter 6 – Callback Security Multi-Tech Systems, Inc. MT5600BA-V92 User Guide 35 Front Panel Method 1. Turn on the modem. 2. Starting at the STATUS LCD, press the following buttons on the front panel to turn callback security on and off: • T o t u r n o n c a l l b a c k s e c u r i t y , p r e s s...
Page 36 - Assigning Callback Phone Numbers
Chapter 6 – Callback Security Multi-Tech Systems, Inc. MT5600BA-V92 User Guide 36 Assigning Callback Phone Numbers AT Command Method 1. Open a data communication program, such as HyperTerminal. 2. To store a callback phone number in the first memory location, type AT#CBN01= xxxxxxxxxx , where xxxxxx...
Page 37 - Calling Procedure
Chapter 6 – Callback Security Multi-Tech Systems, Inc. MT5600BA-V92 User Guide 37 Calling Procedure Use the following procedure to call a modem that has callback security enabled. Autoanswer must be enabled on the calling modem ( S0=1 or S0=2 ). 1. Using a data communication program such as HyperTer...
Page 38 - Callback Security Commands
Chapter 6 – Callback Security Multi-Tech Systems, Inc. MT5600BA-V92 User Guide 38 Callback Security Commands The following AT commands are used with callback security. Command: #DB n Callback Enable/Disable Values: n = 0 or 1 Default: 0 Description: Enables or disables callback security. When callba...
Page 39 - Chapter 7 - Troubleshoot ing; None of the Indicators Light
Chapter 7 – Troubleshooting Multi-Tech Systems, Inc. MT5600BA-V92 User Guide 39 Chapter 7 - Troubleshoot ing Your modem was thoroughly tested at the factory before it was shipped. If you are unable to make a successful connection, or if you experience data loss or garbled characters during your conn...
Page 40 - The Modem Does Not Respond to Commands; The Modem Cannot Connect When Dialing
Chapter 7 – Troubleshooting Multi-Tech Systems, Inc. MT5600BA-V92 User Guide 40 The Modem Does Not Respond to Commands • Make sure the modem is plugged in and turned on. (See “None of the Indicators Light.”) • Make sure you are issuing the modem commands from data communication software, either manu...
Page 41 - The Modem Disconnects While Online
Chapter 7 – Troubleshooting Multi-Tech Systems, Inc. MT5600BA-V92 User Guide 41 If you hear a dial tone, your modem might be installed behind a corporate phone system (PBX) with an internal dial tone that sounds different from the normal dial tone. In that case, the modem might not recognize the dia...
Page 42 - File Transfer Is Slower Than It Should Be; Data Is Being Lost; There Are Garbage Characters on the Monitor; The Modem Doesn’t Work with Caller ID
Chapter 7 – Troubleshooting Multi-Tech Systems, Inc. MT5600BA-V92 User Guide 42 File Transfer Is Slower Than It Should Be • You might have an older UART. For best throughput, install a 16550AFN UART or a Multi-Tech ISI serial port card. • If you are using a slow transfer protocol, such as Xmodem, tr...
Page 43 - FCC Part 68 Telecom
Appendix A – Regulatory Compliance Multi-Tech Systems, Inc. MT5600BA-V92 User Guide 43 Appendix A - Regulator y Compliance FCC Part 68 Telecom 1. This equipment complies with part 68 of the Federal Communications Commission Rules. On the outside surface of this equipment is a label that contains, am...
Page 44 - Canadian Limitations Notice; International Modem Restrictions
Appendix A – Regulatory Compliance Multi-Tech Systems, Inc. MT5600BA-V92 User Guide 44 Canadian Limitations Notice Notice: The ringer equivalence number (REN) assigned to each terminal device provides an indication of the maximum number of terminals allowed to be connected to a telephone interface. ...
Page 45 - New Zealand Telecom Warning Notice; South African Notice
Appendix A – Regulatory Compliance Multi-Tech Systems, Inc. MT5600BA-V92 User Guide 45 New Zealand Telecom Warning Notice 1. The grant of a Telepermit for any item of terminal equipment indicates only that Telecom has accepted that the item complies with minimum conditions for connection to its netw...
Page 46 - Technical Suppor t; Multi-Tech Warranty Statement; Repair Procedures for International Customers
Appendix B – Warranty and Service Multi-Tech Systems, Inc. MT5600BA-V92 User Guide 46 Appendix B - Warrant y, Service, and Technical Suppor t Multi-Tech Warranty Statement Multi-Tech Systems, Inc., (hereafter “MTS”) warrants that its products will be free from defects in material or workmanship for ...
Page 47 - Repair Procedures for International Distributors
Appendix B – Warranty and Service Multi-Tech Systems, Inc. MT5600BA-V92 User Guide 47 number, and if the product is out of warranty, a check in U.S. dollars drawn on a U.S. bank or your company’s purchase order for repair charges. Repaired units shall be shipped freight collect, unless other arrange...
Page 48 - Introduction; Upgrade Overview; Step 2 - Identify the Current Firmware Version
Appendix C – Upgrading the Firmware Multi-Tech Systems, Inc. MT5600BA-V92 User Guide 48 Appendix C- Upgrading the Firmware Introduction Your modem is controlled by semi-permanent software, called firmware , which is stored in flash memory. Firmware is nonvolatile; that is, it remains stored in memor...
Page 50 - Step 7 - Restore Your Parameters
Appendix C – Upgrading the Firmware Multi-Tech Systems, Inc. MT5600BA-V92 User Guide 50 Caution: Any disruption of the program during this stage of the upgrade can cause your modem to become inoperable. Wait for the Next button to become active before proceeding. 5. When the flash upgrade is complet...
Page 52 - Calling the ISP; Answering Calls
Appendix D – Installing a Modem Under Linux Multi-Tech Systems, Inc. MT5600BA-V92 User Guide 52 Calling the ISP 1. On the Task Bar at the bottom of the LCD, select the Gnome Footprint. 2. Select Internet from the menu. 3. Select RH PPP Dialer . 4. Select the connection name you entered in step 5 of ...
Page 53 - Appendix E - Pin Descript ions; RS-232 Pin Descriptions
Appendix E – Pin Descriptions Multi-Tech Systems, Inc. MT5600BA-V92 User Guide 53 Appendix E - Pin Descript ions RS-232 Pin Descriptions Label Pin I/O Type Signal Name/Description CGND 1 GND CGND is tied common to GND on the modem’s PCB. TD 2 Transmitted Data The DTE uses the TD line to send data to...
Page 54 - RS-232 Cable Pinouts
Appendix E – Pin Descriptions Multi-Tech Systems, Inc. MT5600BA-V92 User Guide 54 RS-232 Cable Pinouts 25-Pin to 25-Pin RS-232 Cable 9-Pin to 25-Pin RS-232 Cable Leased Line Pinouts Two-Wire Leased-Line Cable RJ-11 Modular Plug To Terminal Block Screws 2 3 4 5 34 25 Red Green Yellow Black Transmit P...
Page 55 - Appendix F – Waste Elect rical and; Instructions for Disposal of WEEE by Users in the European Union
Appendix F – Waste Electrical and Electronic Equipment Statement Multi-Tech Systems, Inc. MT5600BA-V92 User Guide 55 Appendix F – Waste Elect rical and Elect ronic Equipment Statement WEEE Directive The WEEE directive places an obligation on EU-based manufacturers, distributors, retailers, and impor...
Page 56 - Index
Index Multi-Tech Systems, Inc. MT5600BA-V92 User Guide 56 Index A advanced menu options ...........................................25 Advanced Options Trunk..........................................18 analog loopback test ................................................27 AT commands #CBN= ............
