Multi-Tech Systems MT4X56USB - Manual

Chapter 1 - Introduction and Description MT4X56USB 7 Technical Specifications The MT4X56USB conforms to the following specifications. USB Ports • Interface: USB Type A and Type B • Speed: up to 12 Mbs Modems • Ports: 4 • Data Rates and Standards: 56 Kbps downloading from V.90/K56flex servers; V.90/K...

MultiModemUSB User Guide MT4X56USB 8 Chapter 3 - Software Loading and Configuration This chapter provides the necessary information to verify if your system supports USB and describesthe process for installing the appropriate device drivers. Chapter 4 - AT Commands, S-Registers and Result Codes This...

Chapter 1 - Introduction and Description MT4X56USB 9 Front Panel The front panel has four groups of LEDs that provide the status of the four port connections, plus aLED that provides the status of Hub activity and and a LED that provides the status of Systemactivity. Figure 1-2. Front Panel Modem Po...

MultiModemUSB User Guide MT4X56USB 10 Back Panel The cable connections for the MT4X56USB are made at the back panel. Three groups of cables areused; four ports for RJ-11 modem connections, two types of USB connections, and a powerconnection. The cable connections are shown in Figure 1-3 and defined ...

MultiModemUSB User Guide MT4X56USB 12 Unpacking The shipping box contains the MT4X56USB, four RJ-11 cables, one USB cable, an external powersupply and cable, your Quick Start Guide, and three disks (i.e., three disks for the MT4X56USBdriver software and one disk for the MT4X56USB User Guide). Inspec...

Chapter 2 - Installation MT4X56USB 13 Cabling your MT4X56USB Cabling your MT4X56USB involves making the proper cable and power connections. Figure 2-2shows the back panel connectors and the associated cable connections. To connect the cables to yourMT4X56USB, do the following. 1. Connect the power s...

Four USB V.90 Modems Chapter 3 - Software Loading and Configuration

MultiModemUSB User Guide MT4X56USB 16 Introduction MT4X56USB software installation consists of verifying that your system supports USB and theninstalling the appropriate device drivers. Multitech provides the driver software on two diskettes. Disk 1contains the driver software for Windows 98/95, Dis...

MultiModemUSB User Guide MT4X56USB 18 9. The driver files are copied to your Windows System directory. 10. Once the files have been copied to your PC, the Add New Hardware Wizard dialog box is displayed and indicates that Windows has finished installing the software for your hardwaredevice. Click Fi...

MultiModemUSB User Guide MT4X56USB 20 6. The Insert Disk dialog box is displayed. Insert MT4X56USB Driver Disk 1 into drive A and click OK. 7. The Copying Files… dialog box is displayed. Type A: in the “Copy files from” field and click OK. The driver files will be copied to your system. 8. Several s...

Chapter 3 - Software Loading and Configuration MT4X56USB 21 MT4X56USB Drivers for Windows NT 4.0 Because NT 4.0 does not support USB, Multi-Tech provides a USB stack that will be installed alongwith the necessary drivers. To do this, you must have have NT Service Pack 3.00 or higher and anaccount th...

MultiModemUSB User Guide MT4X56USB 22 9. After the program files have been copied to your hard drive, the Information dialog box isdisplayed indicating that the drivers have been successfully installed. Connect the USB cable to the MT4X56USB and click OK. 10. Remove the disk from the floppy drive. 1...

MultiModemUSB User Guide MT4X56USB 26 14. The Found New Hardware Wizard dialog box is displayed with the message “Driver Files Search Results.” Click Next >. 15. The Found New Hardware Wizard dialog box is displayed with the message “Windows has finished installing the software for this device.” ...

Chapter 3 - Software Loading and Configuration MT4X56USB 27 Installing Your V.90 Modems After the software drivers are installed, you will need to install your V.90 modems. The installationprocedures are identical for Windows 95 and Windows 98. The procedure for Windows NT is moreinvolved and differ...

MultiModemUSB User Guide MT4X56USB 34 Windows 95/98 Configuration Utility The Windows 95 and Windows 98 Configuration utilities are located in your Windows Systemdirectory. These utilities allow you to manage various resources of your MT4X56USB. You can: • check the version numbers and other informa...

MultiModemUSB User Guide MT4X56USB 36 Windows NT 4.0/2000 Configuration Utility The Windows NT 4.0 and Windows 2000 Configuration utilities are located in your Windows Systemdirectory. Note: The steps below display Windows NT 4.0 dialog boxes. The Windows 2000 dialog boxes aresimilar. These utilitie...

Four USB V.90 Modems Chapter 4 - AT Commands, S-Registers and Result Codes

MultiModemUSB User Guide MT4X56USB 40 Introduction The AT commands are used to control the operation of your modem. They are called AT commandsbecause each command must be preceded by the characters AT to get the ATtention of the modem. AT commands can be issued only when the modem is in command mod...

Chapter 4 - AT Commands, S-Registers and Result Codes MT4X56USB 51 Result Codes In command mode your modem can send responses called result codes to your computer. Resultcodes are used by communications programs and can also appear on your monitor. Terse Verbose Description 0 OK Command executed 1 C...

Four USB V.90 Modems Chapter 5 - Remote Configuration

MultiModemUSB User Guide MT4X56USB 54 Introduction Remote configuration is a network management tool that enables you to configure modemsanywhere in your network from one location. With password-protected remote configuration, you canissue AT commands to a remote MT4x56USB for maintenance or trouble...

Chapter 5 - Remote Configuration and Management MT4X56USB 55 Changing the Remote Escape Character To increase security, you can change a remote modem’s remote configuration escape character. Theremote configuration escape character is stored in register S9. The factory default is 37, which is theASC...

MultiModemUSB User Guide MT4X56USB 58 Introduction Your MT4X56USB was thoroughly tested at the factory before it was shipped. If you are unable tomake a successful connection with one of the V.90 modem ports, or if you experience data loss orgarbled characters during your connection, it is possible ...

Chapter 6 - Troubleshooting MT4X56USB 59 • a wrong number • no modem at the other end • a faulty modem, computer, or software at the other end • incompatibility between modems You can narrow the list of possibilities by using extended result codes. Extended result codes areenabled by default. If the...

MultiModemUSB User Guide MT4X56USB 60 • If you have extension phones on the same line as your modem, you or someone else caninterrupt the connection by picking up another phone. If this is a frequent problem, disconnectthe extension phones before using the modem, or install another phone line especi...

Chapter 6 - Troubleshooting MT4X56USB 61 Local Analog Loopback Test (V.54 Loop 3) In this test, data from your computer or terminal is sent to your modem’s transmitter, converted intoanalog form, looped back to the modem’s receiver, converted into digital form, and then sent to yourmonitor for verif...

Chapter 6 - Troubleshooting MT4X56USB 63 Local Digital Loopback Test (V.54 Loop 2) The local digital loopback test is identical to the remote digital loopback test with one exception.Instead of using your modem to signal a remote modem to place itself in digital loopback mode, yourmodem is placed in...

MultiModemUSB User Guide MT4X56USB 64 Windows 95/98 Troubleshooting If after installing the Microsoft USB supplement (usbsupp.exe), Windows Plug-and-Play does notauto-detect the modem, perform the following steps: 1. Open the System icon from the control panel and select the Device Manager Tab. 2. D...

MultiModemUSB User Guide MT4X56USB 66 Introduction Your modem is controlled by semi-permanent software (firmware) that is stored in flash memory.Firmware is nonvolatile; it remains stored in memory when the modem is turned off. However, it canbe changed by either the manufacturer or the user as bugs...

Chapter 7 - Upgrade Procedure MT4X56USB 67 5. If the Current Revision number is larger than the firmware version number found in “Step 1:Identify the MT4X56USB Firmware,” your MT4X56USB has an older firmware version. Continuewith “Step 3: Download the Upgrade File.” Step 3: Download the Upgrade File...

MultiModemUSB User Guide MT4X56USB 68 Step 6: Upgrade the Modem’s Firmware At various times, Multi-Tech may add enhancements and/or fixes to the modem firmware. Flashtechnology allows you to load these upgrades into the PROM. Do the following. 1. Download FLASHPRO.ZIP and a new .HEX file from the Mu...

Four USB V.90 Modems Chapter 8 - Service, Warranty and Tech Support

Chapter 8 - Service, Warranty and Tech Support MT4X56USB 71 Limited Warranty Multi-Tech Systems, Inc. (“MTS”) warrants that its products will be free from defects in material orworkmanship for a period of two years from the date of purchase, or if proof of purchase is notprovided, two years from dat...

MultiModemUSB User Guide MT4X56USB 72 Contacting Tech Support via E-mail If you prefer to receive service on-line, via the internet, you can contact Tech Support via e-mail atthe following address: http://www.multitech.com/ Service If your tech support specialist decides that service is required, yo...

MultiModemUSB User Guide MT4X56USB 74 Appendix A - Regulatory Information Class B Statement FCC Part 15 This equipment has been tested and found to comply with the limits for a Class B digital device,pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protectionagai...

Appendices MT4X56USB 75 FCC Part 68 Telecom 1. This equipment complies with Part 68 of the Federal Communications Commission (FCC) rules.On the outside surface of this equipment is a label that contains, among other information, theFCC registration number and ringer equivalence number (REN). If requ...

MultiModemUSB User Guide MT4X56USB 76 FAX Branding Statement The Telephone Consumer Protection Act of 1991 makes it unlawful for any person to use a computeror other electronic device, including fax machines, to send any message unless such messageclearly contains the following information: • Date a...

Appendices MT4X56USB 77 EMC, Safety and Terminal Directive Compliance The CE mark is affixed to this product to confirm compliance with the following European CommunityDirectives: Council Directive 89/336/EEC of 3 May 1989 on the approximation of the laws of Member Statesrelating to electromagnetic ...

MT4X56USB 93 Index Index Symbols 56K operation digital loss when used with PBX ........................ 50disabling the auto rate ....................................... 50 A Abort timer ............................................................. 49Analog loopback test ...............................