Page 2 - User Guide
User Guide 88302203 Revision D MultiFRAD 3000-Series (Model Numbers FR3060, FR3100, FR3060/V4, FR3060/V8, FR3100/V4, FR3100/V8) This publication may not be reproduced, in whole or in part, without prior expressed written permission fromMulti-Tech Systems, Inc. All rights reserved. Copyright © 1999, ...
Page 3 - Contents; Chapter 1 - Introduction and Description
Contents Chapter 1 - Introduction and Description Introduction ................................................................................................................................................ 6Preview of this Guide ........................................................................
Page 5 - Frame Relay Access Device
3000-Series Router/Multiport Data/Voice/Fax Frame Relay Access Device Chapter 1 - Introduction and Description
Page 6 - Introduction
6 MultiFRAD 3000-Series User Guide Introduction Welcome to Multi-Tech's new MultiFRAD 3000 series, a Frame Relay Access Device (FRAD) thatencapsulates data streams from the voice/fax channels, data channels, and LAN devices intoframe relay frames. The MultiFRAD 3000 series contains six or ten syncro...
Page 7 - Preview of this Guide
7 Chapter 1 - Introduction and Description Preview of this Guide This User Guide describes the MultiFRAD and details how to install and configure it. Theinformation contained in each chapter is as follows: Chapter 1 - Introduction and Description Chapter 1 describes the MultiFRAD including front pan...
Page 8 - Front Panel Description; Composite Link
8 MultiFRAD 3000-Series User Guide Front Panel Description The front panel of the MultiFRAD contains groups of LEDs that provide the information on thecomposite link activity, LAN, data channels, and Voice/Fax channel activity, and the generalstatus of the MultiFRAD. 3000-Series Router/Multiport Dat...
Page 9 - Channels 1 and 2
9 Chapter 1 - Introduction and Description Channels 1 and 2 V35 V.35 Interface. This indicator lights when the channel is configured for a V.35 interface. XMT Transmit. This indicator blinks when the channel is receiving data to be transmitted onthe link or over IP. RCV Receive. This indicator blink...
Page 10 - Back Panel Description; Power Connector; Command Port Connector
10 MultiFRAD 3000-Series User Guide Back Panel Description E&M FXO FXS E&M FXO FXS E&M FXO FXS E&M FXO FXS VOICE/ FAX CHANNEL 8 VOICE/ FAX CHANNEL 4 VOICE/ FAX CHANNEL 7 VOICE/ FAX CHANNEL 3 VOICE/ FAX CHANNEL 6 VOICE/ FAX CHANNEL 2 VOICE/ FAX CHANNEL 5 VOICE/ FAX CHANNEL 1 CHANNEL 1...
Page 11 - Channels 3 - 10 Connectors
11 Chapter 1 - Introduction and Description Channels 3 - 10 Connectors These DB-25 female connectors are used to connect the MultiFRAD to channel devices. Theseconnections can be to either asynchronous or HDLC synchronous RS-232 data equipment suchas multiplexers. Voice/Fax Channels 1 - 8 Connectors...
Page 13 - Chapter 2 - Installation
3000-Series Router/Multiport Data/Voice/Fax Frame Relay Access Device Chapter 2 - Installation
Page 15 - Valid Voice/Fax Channels; Cabling your MultiFRAD 3000
15 Chapter 2 - Installation Valid Voice/Fax Channels The following are the only valid Voice/Fax channels that can be made at this time: • FXS to FXS • FXS to FXO • FXS to E&M • E&M to E&M For example, the FXS configuration at the local site can talk to an FXO configuration at theremote s...
Page 18 - E&M Jumper Block Positioning Procedure
18 MultiFRAD 3000-Series User Guide E&M Jumper Block Positioning Procedure A jumper block exists for each voice/fax channel. The jumper block is to the right of each set ofchannel jacks. The jumper block contains 8-pairs of pins. The jumper plug fits over three pairs ofpins on the jumper block. ...
Page 19 - Chapter 3 - Software Loading and Configuration
3000-Series Router/Multiport Data/Voice/Fax Frame Relay Access Device Chapter 3 - Software Loading and Configuration
Page 20 - Loading your Software
20 MultiFRAD 3000-Series User Guide Introduction This chapter will guide you through the installation and initial configuration of the MultiFRADsoftware included in your shipping box. Chapter 4 will provide a more detailed description of the software and it’s features. Loading your Software The foll...
Page 31 - Detect and Map Your DLCIs
31 Chapter 3 - Software Loading and Configuration Detect and Map Your DLCIs 41. From the Setup dialog box, click the Frame Relay button. 42. A Frame Relay dialog box stating “MultiFRAD has detected and added following DLCIs” is displayed. Click the OK button. 43. A second Frame Relay dialog box may ...
Page 33 - Build Your Phone Directory Database
33 Chapter 3 - Software Loading and Configuration 56. The Setup menu is displayed. Build Your Phone Directory Database Perform the following steps to construct your phone directory database. 57. Click Phone Book on the main menu. The Phone Directory Database dialog box is displayed. You will build y...
Page 37 - Chapter 4 - MultiFRAD Software
3000-Series Router/Multiport Data/Voice/Fax Frame Relay Access Device Chapter 4 - MultiFRAD Software
Page 38 - Before You Begin
38 MultiFRAD 3000-Series User Guide Introduction This chapter describes the MultiFRAD software with the intent to show you how to make changesto the configuration of your MultiFRAD. The major configuration parameters were establishedduring the loading of the software ( Chapter 3 ), and the MultiFRAD...
Page 39 - MultiFRAD Configuration
39 Chapter 4 - MultiFRAD Software MultiFRAD Configuration The MultiFRAD 3000-Series Setup menu consists of 12 buttons in which you can point and click,an Events window in the middle of the menu, and a status bar at the bottom of the menu. The 12buttons allow you to display and change the protocol st...
Page 40 - Changing IP Parameters
40 MultiFRAD 3000-Series User Guide Changing IP Parameters The IP Setup dialog box allows you change the IP routing capabilities, add or delete logical WANs,enable the DHCP relay agent, assign DNS address, and define default and static routes. The initialrouting capabilities were established during ...
Page 43 - Changing IPX Parameters
43 Chapter 4 - MultiFRAD Software Changing IPX Parameters The IPX Setup dialog box controls the four frame types, the WAN ports setup, and the advanced tabenables IPX routing, auto learn of Ethernet network numbers, and the distributed name of theMultiFRAD. In IPX based networks using Ethernet, LAN ...
Page 46 - Changing Bridging Parameters
46 MultiFRAD 3000-Series User Guide Changing Bridging Parameters The Spanning Tree Setup dialog box controls transparent bridging when the Bridging option isenabled. If there are any loops or redundant links in the internetwork, then Spanning Tree Algorithmoption must be used. Spanning Tree is a met...
Page 47 - WAN Port Setup
47 Chapter 4 - MultiFRAD Software WAN Port Setup The WAN Port Setup dialog box controls how the port is configured (i.e., frame relay or point-to-point). If the WAN port is configured for frame relay, then the mode of the port is synchronous. If theport is configured for point-to-point, then the mod...
Page 48 - Point to Point Setup
48 MultiFRAD 3000-Series User Guide Point to Point Setup The Point to Point Setup dialog box controls the WAN port protocol, dial on demand, and remote portsetup. The WAN port protocol can be either Point to Point Protocol (PPP) or Serial Line InternetProtocol (SLIP). PPP is the more robust of the t...
Page 49 - Frame Relay Setup
49 Chapter 4 - MultiFRAD Software Frame Relay Setup The Frame Relay dialog box displays the CIR Measurement Interval in milliseconds, theManagement Type and details of that management type, and the number of DLCI’s that are active.The MultiFRAD can detect DLCIs and the Management Type when you are c...
Page 54 - Data Port Configuration
54 MultiFRAD 3000-Series User Guide Data Port Configuration The Data Port Configuration dialog box allows you to change the parameters of the data transferredbetween the data device and the MultiFRAD. The MultiFRAD can transfer data between the datadevice and MultiFRAD in either synchronous or async...
Page 55 - Changing Voice/Fax Channel Parameters; FXS Interface
55 Chapter 4 - MultiFRAD Software Changing Voice/Fax Channel Parameters The Voice/Fax channel parameters include the interface type and its options, voice and fax settings,and voice communications for the region of the world that the MultiFRAD resides in. The ChannelSetup dialog box is accessed from...
Page 56 - FXO Interface
56 MultiFRAD 3000-Series User Guide FXO Interface The FXO Interface is used to connect PBX extensions or central office telephone lines. You also,need to select DTMF or Pulse dialing in the Regeneration field of the Dialing Options group. If youare unsure of the correct selection, contact the person...
Page 57 - Regional
57 Chapter 4 - MultiFRAD Software Regional The regional tab controls the voice communications for the region that the MultiFRAD resides in. From the Country/Region drop-down list you can select the region or country for which you areconfiguring the MultiFRAD. The Tone Pairs group displays the tones ...
Page 58 - Changing the Phone Directory Database
58 MultiFRAD 3000-Series User Guide Changing the Phone Directory Database The phone directory database defines each FRAD Phone Number in your MultiFRAD network. Toaccess this database you would click on the Phone Book button in the Main MultiFRAD menu. Youcan add, delete, or edit any entry in the da...
Page 59 - Others Setup
59 Chapter 4 - MultiFRAD Software Others Setup Clicking the Others button on the main menu displays the Others Setup dialog box. This dialog boxlets you enable SNMP Agent (the default is disabled) and set up all the necessary parameters;enable or disable various remote configuration methods such as ...
Page 60 - Enable Logging of Statistics
60 MultiFRAD 3000-Series User Guide Enable Logging of Statistics Clicking the Log Setup button on the Others Setup dialog box displays the Log Statistics dialog boxwhich lets you Enable/Disable Logging, set the time interval (in minutes) between logging, and eitherLog all Statistics or only those st...
Page 61 - Statistics
61 Chapter 4 - MultiFRAD Software Statistics The Statistics dialog box allows you to view statistics on the major events of the MultiFRAD. TheStatistic dialog box changes depending on the way the WAN port is configured. If the MultiFRAD isconfigured in a point-to-point configuration, the button to t...
Page 62 - IP Statistics
62 MultiFRAD 3000-Series User Guide IP Statistics IP is a connection-less network protocol that resides in the network layer of a conventional OSIlayered model. Depending on what is going on at the application layer, IP will typically use one of twotransport layer protocols. User Datagram Protocol (...
Page 63 - IPX Port Statistics
63 Chapter 4 - MultiFRAD Software IPX Port Statistics The IPX Port Statistics dialog box displays information pertaining to the IPX Port, for example, theframe type used or the number of packets transmitted/received. IPX is a network layer protocol that is usually associated with Novell Netware TM n...
Page 64 - SNMP Statistics
64 MultiFRAD 3000-Series User Guide SNMP Statistics The SNMP Statistics dialog box provides statistical information on Simple Network ManagementProtocol (SNMP). SNMP is an application layer protocol that facilitates the exchange of management informationbetween network devices. There are three key c...
Page 65 - PPP Statistics
65 Chapter 5 - Remote Configuration and Management The WAN Port Statistics dialog box pertains to the traffic on the MultiFRAD’s composite link (WAN)port. The Statistics that fall into “Others” category relate to the physical layer between the MultiFRADand the link device, i.e. the CSU/DSU. These st...
Page 66 - Data Port Statistics
66 MultiFRAD 3000-Series User Guide Data Port Statistics The Data Port Statistics dialog box displays statistical information, such as bytes or blocks received/transmitted, for the various data ports. This window shows the statistics for all data channels. By highlighting and double clicking on apar...
Page 67 - Frame Relay Statistics
67 Chapter 4 - MultiFRAD Software Frame Relay Statistics The Frame Relay Management Statistics dialog box can be a useful tool for troubleshootingMultiFRAD installations and monitoring the performance of active links, and determining if theMultiFRAD is talking to the provider’s switch. The Polling D...
Page 74 - Remote Management; Telnet
74 MultiFRAD 3000-Series User Guide Remote Management This section describes typical client applications that can be used to configure the MultiFRADremotely. It is important to note that although any subsequent changes to configuration can be madeusing these applications, the initial setup and confi...
Page 75 - MultiFRAD Management Menu
75 Chapter 5 - Remote Configuration and Management MultiFRAD Management Menu The MultiFRAD management menu provides two options; MultiFRAD Configuration and Remote UserDatabase. The MultiFRAD Configuration options allow you to select the protocol stack, high or lowlevel device drivers, applications,...
Page 76 - Remote User Database; WEB Browser Management
76 MultiFRAD 3000-Series User Guide Remote User Database The Remote User Database option from the MultiFRAD management menu allows you add andconfigure a list of users who will access the MultiFRAD remotely. After selecting Remote UserDatabase (type 2 <Enter>) from the main menu, type A <En...
Page 79 - Chapter 6 - Warranty, Service and Tech Support
3000-Series Router/Multiport Data/Voice/Fax Frame Relay Access Device Chapter 6 - Warranty, Service and Tech Support
Page 81 - Tech Support; Contacting Tech Support via E-mail
81 Chapter 6 - Warranty, Service and Tech Support Tech Support Multi-Tech has an excellent staff of technical support personnel available to help you get the most outof your Multi-Tech product. If you have any questions about the operation of this unit, call 1-800-972-2439. Please fill out the Multi...
Page 82 - Service
82 MultiFRAD 3000-Series User Guide Service If your tech support specialist decides that service is required, your MultiFRAD may be sent (freightprepaid) to our factory. Return shipping charges will be paid by Multi-Tech Systems. Include the following with your MultiFRAD: • a description of the prob...
Page 83 - About the Internet
83 Chapter 6 - Warranty, Service and Tech Support 6. If you select Zmodem, the transfer will begin automatically. If you select another protocol, youmay have to initiate the transfer yourself. (In most datacomm programs, the PAGE DOWN keyinitiates the download.) 7. When the download is complete, pre...
Page 85 - Appendices
3000-Series Router/Multiport Data/Voice/Fax Frame Relay Access Device Appendices
Page 86 - Appendix A - Cabling Diagrams; LAN Cables
86 MultiFRAD 3000-Series User Guide Appendix A - Cabling Diagrams Command Port Cable 13 12 11 10 9 8 7 6 5 4 3 2 1 25 24 23 22 21 20 19 18 17 16 15 14 PIN NO. 1 2 3 4 5 6 7 8 20 22 25 1 2 3 4 5 6 7 8 20 22 25 ToDTEDevice (TerminalDevicei.e. ASCIITerminal) TRANSMIT DATA (BA) RECEIVE DATA (BB) SIGNAL ...
Page 87 - Voice/Fax Channel Connectors
87 Appendix A - Cabling Diagrams Voice/Fax Channel Connectors 1 2 3 4 5 6 7 8 2 3 4 5 2 3 4 5 Pin Connections E&M Description FXO Description FXS Description 1 M 2 E 2 N/C 2 N/C 3 T1 3 Ring 3 Tip 4 R 4 Tip 4 Ring 5 T 5 N/C 5 N/C 6 R1 7 SG
Page 88 - Trunk Cable
88 MultiFRAD 3000-Series User Guide Trunk Cable 13 12 11 10 9 8 7 6 5 4 3 2 1 25 24 23 22 21 20 19 18 17 16 15 14 PIN NO. 1 2 3 4 5 7 8 15 17 20 25 1 2 3 4 5 7 8 15 17 20 25 ToExternalSynchronousModem/DSUConnector CHASSIS GROUND (AA) TRANSMIT DATA (BA) RECEIVE DATA (BB) REQUEST TO SEND (CA) CLEAR TO...
Page 89 - Remote Configuration Cable
89 Appendix A - Cabling Diagrams Remote Configuration Cable PIN NO. 1 2 3 4 5 6 7 8 20 22 25 1 2 3 4 5 6 7 8 20 22 25 ToDCEDevice (CommunicationDevicei.e. Modem) FRAME GROUND TRANSMIT DATA (TX) RECEIVE DATA (RX) REQUEST TO SEND (RTS) CLEAR TO SEND (CTS) SIGNAL GROUND PIN NO. ToCOMMAND PORTConnector ...
Page 90 - Appendix B - Regulatory Information
90 MultiFRAD 3000-Series User Guide Appendix B - Regulatory Information Note: This equipment has been tested and found to comply with the limits for a Class A digitaldevice, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonableprotection against harmful interference w...
Page 91 - Glossary
3000-Series Router/Multiport Data/Voice/Fax Frame Relay Access Device Glossary
Page 104 - Index
104 MultiFRAD 3000-Series User Guide Index A About the Internet ........................................... 83About the Multi-Tech Fax-Back Service .......... 85ASCII String ................................................... 22 B Back Panel Description .................................. 10BBS ........
