Multi-Tech Systems FF220 - Manual

Multi-Tech Systems FF220

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Table of Contents:

  • Page 2 – Level; Patents
  • Page 3 – FaxFinder Admin User Guide; ONTENTS
  • Page 4 – Product Description; Routing; Receiving; Manual Routing Mode
  • Page 5 – must
  • Page 6 – Safety Warnings; Telecom
  • Page 7 – Technical Specifications
  • Page 8 – Related Manuals; Title Format; Distributing Documents to Client Users; Client
  • Page 9 – Chapter 2 – Installation; Introduction; PBX Compatibility; directly; We Supply; Cabling Guide; You Supply; either
  • Page 10 – Mechanical Mounting
  • Page 11 – Quick Hookup; CONSOLE
  • Page 12 – Unit; GND
  • Page 13 – Automated Routing Mode; PBX; FaxFinder; Automated Routing Mode; FaxFinder Operating Modes
  • Page 14 – Installation Overview; Summary; transformer voids the warranty and can damage the FaxFinder.; Power Cable; Lock Nut
  • Page 15 – Connect FaxFinder to Ethernet Network.; Caution; Status LED
  • Page 16 – Part B: Connecting to Telephony Service
  • Page 17 – Part C: Installing the Software; Installing the Device Manager software; file on the CD. From the menu presented, click the Software; Next
  • Page 18 – D. The software is ready to be installed. Click; Install
  • Page 19 – Finish
  • Page 20 – Installing the Client software
  • Page 22 – Confirm Installation; E. A transient screen will appear while files are being copied.
  • Page 24 – older) must be uninstalled before upgrading.; Program Files
  • Page 25 – FaxFinder Client Terminal Services MSI Installer
  • Page 26 – Part D: Configuring the FaxFinder Server; Summary of Configuration Data
  • Page 27 – Manual Routing Mode: Mapping of FF Ports to Phone Numbers; FaxFinder Port; Automated Routing Mode: PBX Phone Number Ranges; Start of Range
  • Page 28 – Setting Admin PC to Startup IP Address; Device Manager; except; Chapter 8
  • Page 29 – Update; The Host Name column will change to; Waiting for update; , and then back to FaxFinder once the
  • Page 32 – User ID
  • Page 33 – Automated; Routing Mode only; Phone Book
  • Page 39 – Sending Test Fax from Fax Machine to FaxFinder; Watch the; Current Status: System; portion of the FaxFinder Server Administration screen to see
  • Page 41 – Adding Client-Users to the Phone Book; In Automated Routing Mode; In Manual Routing Mode; Ext; send; Add
  • Page 42 – Chapter 3 – FaxFinder Server; The FaxFinder; Home; screen offers access to all other FaxFinder software screens.
  • Page 43 – Login Screen; The FaxFinder Server; Login; screen is the primary security device for the Server software.; Password Administration; screen described later in this chapter.
  • Page 44 – Fax Log Screen
  • Page 45 – Fax Details Screen; Fax Log
  • Page 47 – Current Status Screen; type
  • Page 49 – Logout Option; When you click on Logout in the FaxFinder; screen, you will be logged out of the FaxFinder Server; screen will appear to allow access to re-enter the program.
  • Page 50 – Administration Screen
  • Page 52 – Administration Screen Field Definitions (continued)
  • Page 54 – Phone Book Screen; The
  • Page 56 – Modem Configuration Screen; Modem Configuration Screen Field Definitions
  • Page 59 – Modem Configuration Table
  • Page 60 – Password Administration Screen
  • Page 61 – Shared Resources Screen; Select; Shared Resources; from the Main Menu, to show the Inbound Fax Backup screen.; Share Location
  • Page 62 – Establishing Client User’s ID in System; Options | Identification; xxx
  • Page 63 – Associating Client with Specific FaxFinder Unit(s); FaxFinder Fax Client Software
  • Page 65 – delete
  • Page 66 – Disabling and Re-Enabling a Client’s FaxFinder Service; Disable; command; disable; connected to service by this FaxFinder unit.; Sending Test Fax
  • Page 68 – The FaxFinder Send Fax Screen
  • Page 71 – FaxFinder Fax Client Software Menu Command Definitions
  • Page 73 – descriptor
  • Page 76 – Commands accessed by right-clicking on a selected fax log entry
  • Page 79 – Chapter 5 – FaxFinder Client
  • Page 80 – Sending a Fax; Client Software” earlier in this manual.); program will be running whenever the PC is; Note
  • Page 81 – Notepad; most cases, however, the destination printer can be set in a; Print; menu that appears when each
  • Page 82 – MULTI-TECH FAXFINDER Properties; or; Printing Preferences; screen will appear; DO NOT CHANGE ANY “Device Settings” or “Profile Manager” parameters.
  • Page 83 – Streamlined Approach
  • Page 84 – FaxFinder Fax Client; information as needed in the “Subject” and “Cover Page Notes” fields.; screen. For more information about
  • Page 85 – FaxFinder Send Fax; screen, click on the “Send Fax” button to send the fax.
  • Page 86 – Scheduling Fax Transmissions
  • Page 87 – Device Status; screen or after the fact in the; Re-Sending a Failed Fax; Resend
  • Page 88 – File; . The scheduler will resume normal operation and faxes will be sent.
  • Page 89 – Pending Faxes; tab of the
  • Page 91 – Canceling a Fax; If the fax is in progress ...
  • Page 92 – Setting Fax Retry Number and Interval; In the FaxFinder Fax Client Software screen, open the; menu and select “Options.” When the; Fax Retry
  • Page 93 – Sending One Fax Containing Multiple Documents
  • Page 94 – documents will be sent in the order listed.
  • Page 95 – Forwarding a Fax
  • Page 96 – Receiving a Fax; Receiving Faxes in Manual Routing Mode
  • Page 97 – Opening the fax message graphic file; . Incoming fax messages are PDF or TIFF files. These; Saving the fax message graphic file
  • Page 98 – Receiving Faxes in Automated Routing Mode; In; For fax reception, the client PC and the FaxFinder server
  • Page 99 – Using the Multi-Tech Tiff Viewer; Frequently Used Commands – Toolbar Icons
  • Page 101 – Copy; See “Importing Fax Images into Other Application Programs” below.; Panning
  • Page 102 – Spot Magnifying Glass
  • Page 103 – Scan the Graphic; , you can scan the image in a magnified view. Two
  • Page 104 – Importing Fax Images into Other Application Programs
  • Page 105 – Setting up Your Address Book Manually; screen, click on the “Address Book” tab.; Edit; In the appropriate fields of the; New Contact; screen, enter information about the fax recipient.; Properties
  • Page 106 – Contact –; Recipient; screen, this same contact list will
  • Page 108 – What Synchronization Means; In the FaxFinder Fax Client Software, go to
  • Page 110 – Synchronize with Outlook; time period; Yes
  • Page 111 – Setting Up Address Books with CSV Files
  • Page 112 – Name; and; Fax Number
  • Page 113 – Exporting a FaxFinder Address Book to CSV File Format; Address Book | Export; screen; Export; screen will appear. Save the CSV file with an appropriate
  • Page 116 – Import
  • Page 117 – Compare the field structure of this file to that of the; screen of the FaxFinder client Address
  • Page 120 – OK; . You will then be prompted to name the template file that
  • Page 122 – at the; Address Book Import; The new entries from the CSV file will now appear in your; Address Book
  • Page 123 – . Choose the required delimiter from the; Address Book Export
  • Page 124 – Address Book | Import; or something similar and this file will; . The organization’s ‘standard’ Address Book will then be
  • Page 125 – Cover Pages; Using Stock Cover Pages; Windows Notepad
  • Page 128 – screen. The requested file will appear in the; Template Editor
  • Page 129 – Send Fax; in the
  • Page 130 – Creating or Modifying Cover Page Styles; Creating New Cover Page Templates; Open the Cover Page Generator program. Go to; Cover Page Generator; Fax Client Software program by opening the; menu and selecting “Edit Cover Page Template.”
  • Page 131 – pull down; Insert; Static Text Icon
  • Page 136 – Modifying Existing Cover Page Templates; username
  • Page 137 – Tab; in the FaxFinder Fax Client Software program).
  • Page 141 – screen to examine the fax with cover page.
  • Page 142 – File Menu; Command Name; Description
  • Page 144 – deleting objects
  • Page 146 – Reporting Failed Faxes to the Administrator; Advise the sender of the fax to re-send all or part of the fax.
  • Page 147 – Chapter 6 – Server Operation; Fax Log Email Messages; faxes have been handled
  • Page 149 – Dealing with Failed Fax Reports; Failure Analysis: Factors to Consider; Lower the incoming baud rate for received faxes.
  • Page 150 – Chapter 7 – Device Manager; Opening the Device Manager Software; Start; The Device Manager main screen will appear.
  • Page 151 – Device Manager Main Screen; Primary; FaxFinders functioning as client or slave units (designated as; reliance on a server unit (designated as; Independent; ) can also be part of the system. The Device
  • Page 152 – Access to Commands; Right-Click ‘Device’ Menu
  • Page 154 – Device Manager “File” Menu; Browse
  • Page 155 – Device Manager “Edit” Menu
  • Page 156 – Synchronizing Phonebooks; Designating one FaxFinder as the master phone book
  • Page 157 – Using synchronization
  • Page 158 – Adding Devices; menu and select; Add Device; screen appears, enter the IP
  • Page 159 – Using the Auto-Discovery Monitor
  • Page 161 – Deleting a Device; Invoking the; Delete; at the ‘confirmation’ screen to complete the deletion command.
  • Page 162 – Saving a Configuration; Restore Configuration; . Choose the location at which the configuration file will be
  • Page 163 – Restoring a Configuration; directory that contains a saved configuration.
  • Page 164 – Exporting a CSV Phonebook
  • Page 166 – Importing a CSV Phonebook; import csv phonebook
  • Page 168 – Server Import Dialog; appears. You can select the file to import,
  • Page 173 – Retrieving Received Faxes; Right Click the FaxFinder Server and select; Retrieve Received Faxes.; Clicking OK will begin the process of retrieving faxes.
  • Page 175 – Firmware Updating Process; Xy; Modem Firmware Update
  • Page 176 – currently installed.; FaxFinder Update Select
  • Page 177 – Start Update; screen will appear. Click
  • Page 179 – Server Firmware Update
  • Page 181 – TFTP; screen may appear briefly. If the
  • Page 183 – Appendix A – Troubleshooting; ipconfig; server’s current IP address; Return; What if I don't get an email when I set the mail server address?; Administration: SMTP
  • Page 185 – No email message after mail server setup (cont’d); My FaxFinder 120 or 220 is no longer responding to my inputs.
  • Page 186 – What if I don't get the email to me of the test fax that I sent?
  • Page 187 – SMTP Error Code List; Error Message; The FaxFinder could not connect to the email
  • Page 190 – Fax Branding Statement; Date and time the message is sent; Canadian Limitations Notice
  • Page 191 – WEEE Statement; (Waste Electrical and Electronic Equipment); Instructions for Disposal of WEEE by Users in the European Union
  • Page 192 – RoHS
  • Page 193 – Repair; Multi-Tech Warranty Statement; For out of warranty repair charges, go to
  • Page 194 – Repair Procedures for International Distributors
  • Page 195 – Appendix D – Example Systems; Sample FaxFinder Systems
  • Page 197 – Server Setup for Sample FaxFinder System; PSTN; Internet; Telco Setup
  • Page 198 – Receiving a Fax, Server Perspective
  • Page 199 – Receiving a Fax, Client Perspective
  • Page 200 – Sending a Fax, Server Perspective
  • Page 201 – Sample Client Setup; Associating with Servers and Self Identification
  • Page 202 – Address Book: Methods of Management
  • Page 205 – Printing to FaxFinder
  • Page 206 – Sending a Fax, Client Perspective
  • Page 207 – Fax Message Components; Outgoing Fax Transmission
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FaxFinder

®

V.34 Fax Servers
















Models: FF120

FF220
FF420
FF820



Administrator User Guide



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Summary

Page 2 - Level; Patents

FaxFinder ® Administrator User Guide S000405E, Version E Models: FF120, FF220, FF420, and FF820 Copyright © 2008, by Multi-Tech Systems, Inc. This publication may not be reproduced, in whole or in part, without prior expressed written permission from Multi-Tech Systems, Inc. All rights reserved. Mul...

Page 3 - FaxFinder Admin User Guide; ONTENTS

Multi-Tech Systems, Inc. FaxFinder Admin User Guide 3 C ONTENTS CHAPTER 1 – PRODUCT DESCRIPTION & SPECIFICATIONS ............................................................... 4 Product Description ....................................................................................................

Page 4 - Product Description; Routing; Receiving; Manual Routing Mode

Multi-Tech Systems, Inc. FaxFinder Admin User Guide 4 Chapter 1 – Product Description & Specif ications Product Description This manual describes four Multi-Tech V.34 fax servers: the FF120 1-Port FaxFinder unit, the FF220 2-Port FaxFinder unit, the FF420 4-Port FaxFinder unit, and the FF820 8-P...

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