Page 3 - iii; Contents
iii Contents ■ Welcome 1 ■ Call Answering 1 ■ Voice Mail 1 ■ FAX Messaging 1 ■ Intuity Advantages 2 ■ Voice Prompts and Help 2 ■ Terms and Concepts 3 Activity Menu 3 Address 3 Address Before Record (ABR) 4 Autodelete 4 Autoprint 4 Header 4 Mailbox 5 Personal Fax Extension 6 ■ How to Navigate Your Ma...
Page 4 - iv
iv Contents Composing a Greeting If You Have a Personal Fax Extension 13 ■ How to Record and Send Messages 14 Setting Addressing Options 15 Selecting Delivery Options 15 Creating and Sending a Fax-only Message (ABR on) 16 Creating and Sending a Voice Message (ABR on) 17 Creating and Sending a Voice ...
Page 6 - vi
Page 7 - Welcome; Call Answering; Voic e/FAX Messag ing answers c alls when you are unavailab le or too; Voice Mail; FAX Messaging; to
1 Welcome I NTUITY TM Voic e/FAX Messag ing is a p owerful c all answer, voic e mail, and fax- messag e system. Besid es send ing and rec eiving voic e mail, you c an send , rec eive, forward , and voic e annotate faxes. Call Answering I NTUITY Voic e/FAX Messag ing answers c alls when you are unava...
Page 8 - Intuity Advantages; Voice Prompts and Help; rely solely on the voic e p romp ts
2 Intuity Advantages I NTUITY Voic e/FAX Messag ing p rovid es four key voic e and fax ad vantag es: Voice Prompts and Help I NTUITY Voic e/FAX Messag ing voic e p romp ts tell you what to d o at every step in a task. Onc e you have selec ted the ap p rop riate Ac tivity Menu op tion, you c an rely ...
Page 9 - Terms and Concepts; Activity Menu
3 Terms and Concepts Activity Menu After you log into the system, you have six p rinc ip al keyp ad ac tivities, rep resented b y the Ac tivity Menu g rap hic b elow. As you p ress keys in the Ac tivity Menu to ac c ess the p rinc ip al func tions, you move to d ifferent menu levels and the keys c h...
Page 10 - Voice message
4 Address Before Record (ABR) A user-selec ted op tion (on/off) that d efines whether a messag e is ad d ressed b efore it is c reated , or c reated b efore it is ad d ressed . Autodelete A user-selec ted op tion (on/off) that d efines whether the system automatic ally removes faxes from the mailb o...
Page 11 - Mailbox; Incoming Messages (received by you; Voic e Messag e
5 Mailbox Your p ersonal storag e area for inc oming and outg oing voic e, fax, or voic e-fax messag es and head ers. Your inc oming and outg oing voic e, fax, or voic e-fax messag es are stored in c ateg ories ac c ord ing to their status. The system keep s inc oming messag es until you d elete the...
Page 12 - Personal Fax Extension; p ersonal fax
6 Outgoing Messages (sent by you) Personal Fax Extension If you rec eive freq uent faxes, or use your telep hone extensively, your system ad ministrator may set up a sec ond fax-only extension, your p ersonal fax extension . A p ersonal fax extension has these c harac teristic s: ■ It stores faxes o...
Page 15 - How to Log In; system extension; .You should rec eive d irec tions sp ec ific to your system; p rior; information ab out your c urrent op tions.
9 NOTE: Bec ause the system d oesn’t sig nal a c aller that c all answer is off, c omp ose a g reeting that tells c allers when c all answer is d isab led and , if you wish, other op tions for reac hing you. How to Log In Your system ad ministrator estab lishes your extension or telep hone numb er a...
Page 16 - Creating or Changing Your Password; To c hang e your p assword any time after log g ing in:; CAUTION; Asc end ing or d esc end ing d ig its (for examp le, 1234 or 4321)
10 Creating or Changing Your Password After log g ing in to your mailb ox the first time, rep lac e the d efault p assword with your p ersonal p assword . To c hang e your p assword any time after log g ing in: 1. Press from the Ac tivity Menu. 2. Enter new p assword (up to 15 d ig its) and p ress ....
Page 17 - Recording Your Name; You c an rec ord your name any time after log g ing in.; Tips
11 Recording Your Name Rec ord your name to rep lac e the system g reeting for your mailb ox. Callers hear your voic e sp eaking your name and feel c omfortab le ab out leaving messag es. You c an rec ord your name any time after log g ing in. 1. Press from the Ac tivity Menu. 2. Say your name after...
Page 19 - how to transmit; only; now
13 Composing a Single Voice-fax Extension Greeting Fax messag ing is a new c ap ab ility and many c allers will b e unfamiliar with it at first. Callers will find it help ful if you rec ord a g reeting that b riefly instruc ts them ab out your fax messag ing . Exp lain how to transmit a fax: “ This ...
Page 21 - Setting Addressing Options; on; Selecting Delivery Options
15 Setting Addressing Options Before moving into the “ Creating a Messag e” c ateg ory, it is nec essary to d etermine whether messag es will b e rec ord ed first or ad d ressed first. The op tions are ad d ress b efore rec ord (ABR) on or ad d ress b efore rec ord off . Onc e set, ad d ressing c an...
Page 29 - The b utton lab el on your fax mac hine may b e d ifferent from; Common alternate keys for this func tion are; . At the p romp t, p ress the key that b eg ins the
23 NOTE: The b utton lab el on your fax mac hine may b e d ifferent from START . Common alternate keys for this func tion are SEND , TRANSMIT , and CONNECT . At the p romp t, p ress the key that b eg ins the transmission p roc ess.
Page 30 - from the Ac tivity Menu.
24 Sharing Fax Machines If you use a shared or p ub lic fax mac hine (suc h as a d ep artmental fax), you may wish to avoid tying it up while you transmit to multip le ad d resses. You may want to store a fax for later use, or it may simp ly b e more effic ient to send a fax from your own d esk, p a...
Page 31 - Printing a Fax
25 Responding to a Message (Optional) You c an resp ond to a messag e d uring or after listening to the head er or messag e. 1. Press to c all send er or p ress one of the following : 2. With ABR on, ad d ress your messag e, then rec ord new messag e. 3. With ABR off, rec ord your messag e, then ad ...
Page 32 - Acting on a Header or Message; d efault fax mac hine extension or name
26 3. Press to p rint the fax, and c hoose one of these p rint op tions: Wait for the START p romp t. NOTE: The b utton lab el on your fax mac hine may b e d ifferent from START . Common alternate keys for this func tion are PRINT , RECEIVE , and REC/PORT . At the p romp t, p ress whatever key b eg ...
Page 33 - Scanning Messages Quickly
27 NOTE: If you have a p ersonal fax extension, you rec eive only voic e messag es and fax messag e head ers throug h your telep hone set. Faxes g o d irec tly into your p ersonal fax extension without ring ing your telep hone. Fax head ers d o trig g er your messag e lig ht. The head er may g ive y...
Page 34 - Call Types
28 ■ 1) p rime-time internal, 2) p rime-time external, and 3) out-of-hours c alls ■ 1) p rime-time b usy, 2) p rime-time no answer, and 3) out-of-hours c alls The first step is to d efine the typ es of c alls you want to d ifferentiate; then move on to c hang ing c all typ e d efinitions and assig n...
Page 35 - Changing Call Type Definition
29 ☞ Tips When you selec t the out-of-hours c all typ e, the other c all typ es automatic ally ap p ly only to p rime-time c alls. You must make a c hoic e b etween internal/external and b usy/no answer c all typ es. The system is not set up to hand le b oth sets of situations simultaneously. Changi...
Page 36 - Assigning Greetings to Call Types
30 Assigning Greetings to Call Types 1. Press from the Ac tivity Menu. 2. Listen to the summary of ac tive g reeting s. 3. Press to ac tivate a g reeting . 4. Enter a numb er (0 to 9) to ind ic ate whic h g reeting you want to assig n to a c all typ e. 5. Press any of the following : 6. Press to ap ...
Page 37 - Scanning All Greetings
31 Scanning All Greetings 1. Press from the Ac tivity Menu. 2. Listen to first g reeting status statement. 3. Press any c omb ination of the following : 4. Press to q uit sc anning . Listen to a g reeting . Re-rec ord a g reeting . ( ) Delete and skip to the next g reeting . Return to the p revious ...
Page 40 - Modifying a Message
34 NOTE: For d elivered or ac c essed messag es, you c an listen to the head ers only. You c an’t c hang e or re-send these messag es. After you review an ac c essed messag e head er, the system d eletes the head er automatic ally. Modifying a Message When you have selec ted a messag e to mod ify or...
Page 42 - How to Create Mailing Lists; Creating a List
36 Re-sending a Message When you have selec ted a messag e to mod ify/re-send , c hoose one of the following op tions to re-d irec t your messag e. 1. For filed and und eliverab le messag es: a. Enter ad d ress(es) or list via ( ). b . Press to ap p rove and send immed iately. or c . Enter d elivery...
Page 43 - Tip; Deleting Addresses from a List
37 3. Press one of the following : 4. Enter an ad d ress and p ress . 5. Rep eat step 4 until list is c omp lete. 6. Press to ap p rove. NOTE: After you ad d ress a messag e using a list, the system asks for more extensions. Do not ad d extensions that are alread y used in ad d ressing of the list j...
Page 44 - Scanning List Summaries
38 Scanning List Summaries 1. Press from the Ac tivity Menu. 2. Listen to the list summary. 3. Press any of the following : Skip to next list. ( ) Delete the entire list. Review/mod ify list memb ers. (Return to “ Reviewing and Mod ifying a List.” ) 5 1 2 # * D * 3 0
Page 45 - Reviewing and Modifying a List
39 Reviewing and Modifying a List 1. Press from the Ac tivity Menu. 2. Enter list owner’s extension and p ress . (If you own the list, simp ly p ress .) 3. Enter list ID and p ress . 4. Listen to the first name, then p ress any of the following : 5. Press to stop ad d ing /d eleting sp ec ified entr...
Page 46 - Creating and Appending a Directory; use
40 How to Create a Personal Directory The system allows you to c reate a p ersonal d irec tory of ab b reviated names (aliases) for freq uently used ad d resses. It’s essentially a sop histic ated sp eed -d ialing feature. Creating and Appending a Directory You must b e ad d ressing b y name ( / ) t...
Page 52 - Tips and Highlights; General Message Handling; You c an’t b yp ass error b eep s and imp ortant system messag es.
46 Tips and Highlights General Message Handling NOTE: You c an’t b yp ass error b eep s and imp ortant system messag es. For Help , p ress ( ). The system states your c urrent op tions or the next step . Log g ing in q uic kly From your telep hone, d ial the system extension, p ress (you d on’t need...
Page 53 - Getting Messages
47 Getting Messages Sc an messag es q uic kly You c an automatic ally p lay all your messag es b y p ressing just two b uttons, p lus either to sc an messag es and head ers, to sc an head ers only, or to sc an messag es only. Sc anning is esp ec ially useful with a c ar telep hone. Use p layb ac k c...
Page 54 - Sending Voice Mail
48 Leaving Messages When No One Answers Sending Voice Mail Use p layb ac k and rec ord c ontrols To listen to and ed it the messag es you leave when there’s no answer, you have many c ontrols. Byp ass g reeting s and rec ord immed iately You d on’t have to listen to another user’s c all answer g ree...
