Page 3 - Welcome
3 Welcome With the INTUITY™ AUDIX® messaging system, you have the following capabilities using your telephone: Voice Mail You can record voice messages in advance and send them to the mailboxes of other users without actually calling their telephones. Other users also can record and send voice mail ...
Page 4 - Call Your Mailbox; Your Voice Mailbox
4 INTUITY Message Manager INTUITY Message Manager is a Windows™-based interface to AUDIX that runs on your P.C. With it, you can: • Create, send, receive, forward, respond to, and review all message types, including voice, fax, email, and text messages • Launch (start) other applications to view and...
Page 5 - Get Around in Your Mailbox; Main Menu Options; the voice prompts always tell you what to do.
5 NOTE: Change your default password to a new password as soon as possible. See "Change Your Password". Get Around in Your Mailbox When you call your mailbox and login, you reach the Main Menu. The Main Menu is also referred to as the Activity Menu. Main Menu Options 1 Record and send messag...
Page 6 - Basic Commands; Use while listening to messages; Change Your Password; immediately
6 Basic Commands * 4 (or * H ) Help * 7 (or * R ) Return to Main Menu * 9 (or * W ) Wait * * 6 (or * * N ) Look up number/name * * 9 (or * * X ) Exit system * 0 Transfer call to operator * 3 (or * D ) Delete * * 8 (or * * U ) Undelete * * 4 (or * * H ) Hold message in category * 8 (or * T ) Transfer...
Page 7 - Record Your Name; To record your name:
7 SECURITY ALERT: Don't use a password that uses: • Ascending or descending digits (for example, 1234 or 4321) • The same digits (for example 0000) • Digits matching your name or initials (for example, 5646 for John) • The current year (for example, 1996) • The same number as your extension (for exa...
Page 8 - Record a Greeting for Callers; Recording Your Basic Greeting
8 Stop Record name Personaloptions Recordname Re-record Playback Approve Log intomailbox Initial loginto mailbox 4namerec LJK 032696 Record Your Name Record a Greeting for Callers When you don't answer your telephone, the system works just like an answering machine. The system sends the call to your...
Page 9 - Record Basic Greeting; Recording a Special Greeting for Voice/Fax Messages; Your greeting can briefly tell callers; Recording a Special Greeting for a Personal Fax Extension; personal fax extension
9 Recordgreeting Record greeting Listen togreeting Scangreetings Personalgreetingadministration Activategreeting Greetingnumber If greeting not recorded If greeting recorded Delete Approve Reviewstatus Play Re-record Stop/continuerecording Delete Playback Approve Active Not active Activate previousl...
Page 10 - Get Messages You've Received
10 NOTE: A personal fax extension does not accept voice messages. To leave a voice-fax message, callers must call your normal extension. Get Messages You've Received You can listen to: • Message headers, which tell you: * Message type(s) -- voice, fax, text, and/or binary file * Who sent the message...
Page 12 - Get and Respond to Messages; Handling a Call When You Hear Fax Tones; TRANSFER
12 + Tips Your mailbox keeps incoming messages until you delete them or until the system deletes them automatically. Because space is limited, it is wise to review and delete messages regularly. Get and Respond to Messages Handling a Call When You Hear Fax Tones You may answer your phone and hear fa...
Page 13 - Fax Print Prefixes
13 2. Enter the Transfer into Mailbox code. 3. Press TRANSFER again. This action sends the fax call to your mailbox. Option Two ____ 1. Press TRANSFER on your telephone. 2. Enter the Transfer into Mailbox code. 3. Enter your mailbox extension when prompted. 4. Press TRANSFER again. This action sends...
Page 14 - Record and Send Messages; important
14 extension 5679) An external local telephone call 3 5 ( F L for f ax l ocal) 8 digits (for example, 9 555 3201) A long-distance telephone call 3 5 5 ( F L D for f ax l ong d istance) 10 digits (for example, 9 303 555 3201) Printing All New Faxes at Once See "Scan/Print Messages Quickly" la...
Page 15 - Sending a Voice or Voice-Fax Message
15 • You can send a fax to your own mailbox and forward the fax (forwarding requires that you attach a voice comment). Sending a Voice or Voice-Fax Message NOTE: This procedure says to record the message, then address it. For an alternative sequence, see "Addressing a Message Before Recording It...
Page 16 - Recording and Sending Messages; Sending a Fax-Only Message; START
16 b. Press START on the fax machine. NOTE: The button on your fax machine may be labeled something other than START . Common alternates are send, transmit, and CONNECT . Recordmessage Speak message Address message Log intomailbox Pause Delete Playback Approve Approveaddresses Continue Priority Sche...
Page 17 - Sending a Voice-Fax Message by Forwarding a Fax
17 NOTE: The button on your fax machine may be labeled something other than START . Common alternates are SEND , TRANSMIT , and CONNECT . Sending a Voice-Fax Message by Forwarding a Fax You can send a fax to your own mailbox and then forward the fax. However, you must always attach a voice message w...
Page 18 - Enhanced Delivery Options
18 9. (Optional): To attach a fax, press 5 . 10. Press # to send. Or, enter other options, and press # to send. See "Enhanced Delivery Options" later in this book. 11. If attaching a fax, do the following: a. Load the document into the fax machine. b. Press START on the fax machine. NOTE: Th...
Page 19 - Enhanced Call Delivery; Leave a Message When a User Doesn't Answer; Press
19 Enter Enter Approve Deliver atnext occurrence Delete Enter Enter Hour Minutes Month Day Approve Options Private Priority Scheduledelivery File acopy Attach afax Log intomailbox Create amessage Address the message : P.M. A.M. START If attaching a fax, press on fax machine and hang up 4delschd CJL ...
Page 20 - on the fax machine.
20 b. Press START on the fax machine. Before or after leaving a message, you can: • Transfer to another extension: a. Press * T ( * 8 ). b. Enter the extension. c. Press # . NOTE: If you record a message and either hang up or go to another option, the system automatically delivers your message to th...
Page 21 - Create Mailing Lists
21 For example: When the fax-print prefix is 329 (fax) and the fax machine extension is 12345, enter 32912345. NOTE: You must enter a fax print prefix. Attach this prefix to the front of the extension or telephone number of the fax machine. You must also use the correct number of digits in the phone...
Page 23 - Create a Mailing List; Deleting Addresses from a List
23 Log intomailbox Approve Enter Createlist Private Public Personaloptionsadmin. Listadmin. Enter Enter Review/modify list Approve Stop Review Deletelist Skip tonext list Rewind topreviouslist Reviewlistmembers Deleteentry Yes No Summaryof alllists Add more entries Listen to list ID Listen Modify st...
Page 24 - Reviewing and Modifying a List; Set the Message Medium You Want to Get First
24 2. Listen to the list summary. 3. Press any of the following: # Skip to next list. * D ( * 3 ) Delete the entire list. 0 Review/modify list members. See "Reviewing and Modifying a List" Reviewing and Modifying a List 1. Press 5 1 3 from the Main Menu. 2. Enter the list owner's extension a...
Page 25 - Setting the Preferred Medium; Create and Use Multiple Personal Greetings; Call Types
25 NOTE: The system still plays priority messages first, regardless of their primary medium. Setting the Preferred Medium 1. Press 5 8 to access the preferred media list. 2. Press: 0 No preferred media (keep a chronological order) 1 Voice 2 Fax 3 Text 4 Binary files * 7 ( * R ) Return to Main Menu C...
Page 28 - Create Multiple Personal Greetings; Check and Reuse Outgoing or Filed Messages; Undelivered
28 Differentiate:Internal/externalBusy/no answerOut-of-HoursTurn off Out-of-HoursSame greeting for all calls Approve Use for each call typeUse for internal or busyUse for external or no answer Use for Out-of-HoursApprove Listen togreetings Changeor creategreetings Scangreetings 01 23# Activategreeti...
Page 29 - Checking the Status of Messages You've Sent; Changing and Resending a Message
29 Undeliverable Can't be delivered, usually because the recipient's mailbox is full. You can listen to, re-address, and re-record the message. Filed Copies and saves the outgoing message to re-send and/or modify. You can check the status of outgoing messages. Or you can select, modify, and resend t...
Page 30 - Resending a Message; For filed and undeliverable messages:
30 Resending a Message 5. For filed and undeliverable messages: a. Enter address(es) or list via * L ( * 5 ). b. Press # # to approve and send immediately, or enter delivery options and press # . For undelivered messages: a. Enter additional addresses and press # . b. Press * 1 to review and edit or...
Page 31 - Create a Personal Directory; Creating and Appending a Directory; in; Reviewing and Deleting Entries from a Directory
31 Create a Personal Directory You can create a personal directory of abbreviated names (aliases) for frequently used addresses. It's essentially a sophisticated speed-dialing feature. NOTE: You must be addressing by name * A ( * 2 ) to use an alias as an address. Creating and Appending a Directory ...
Page 32 - M F; How to Use Directory Assistance
32 # Skip to the next alias. * D ( * 3 ) Delete. 2 2 Return to the previous alias. # # Stop reviewing. • 3 to review specific aliases: a. Enter an alias to review and press # . b. Listen to the corresponding address. c. Press * D ( * 3 ) to delete. d. Repeat for more aliases. e. Press * # to stop re...
Page 33 - Scan/Print Messages Quickly; new
33 + Tips The extension you hear associated with a name is not always the entire address. Add the appropriate prefix numbers for users on remote systems. Scan/Print Messages Quickly The autoscan option lets you get messages automatically with just 2 button presses. Autoscan is useful for car telepho...
Page 34 - How the System Interprets Text/Email; unicef
34 How the System Interprets Text/Email Your system changes text messages and email into speech so you can listen to it. The system follows certain rules to make these changes. Therefore, some parts of a text message or email message may sound odd because of the way the system interprets it. The fol...
Page 36 - Rules for Creating Text Messages You Send to Phone Mailboxes; 2 and 13 are also sometimes included) sells much more quickly,; Notify Yourself When You Get New Messages
36 • greater than and less than (<>) as "less than sign greater than sign" • less than and equals (<=) as "less than sign equals sign" • greater than and equals (<=) as "greater than sign equals sign" • circumflex (^) as "circumflex" • asterisk (*) as "...
Page 37 - Setting Up Outcalling; Outcalling Operations; Set Your Outcalling Number; Set your outcalling number as follows:
37 Setting Up Outcalling "Outcalling Operations" shows all of the steps that a subscriber may need to perform to set up outcalling for his/her mailbox. Entera.m. Entera.m. Enterp.m. Enterp.m. Approve Delete Start time: End time: Hour Minutes Hour Minutes Log intomailbox Outcalling Changenumb...
Page 38 - Scheduling Outcalling
38 Include a pound sign at the beginning of the number Enter # . Include a pound sign other than at the beginning of the number. Enter * # . In this case, the system recognizes * as a marker to include # , not as a 1.5 second pause. • For example, for the system to reach your pager with an outcall, ...
Page 39 - Priority Outcalling; all new priority messages; Set Addressing Options
39 NOTE: The language that is active for the system determines how dates and times are entered. The sequence shown in this procedure may vary from language to language. Turning Outcalling On/Off The system saves your outcalling number even when you turn off outcalling. When you turn on outcalling ag...
Page 40 - Addressing a Message Before Recording It; Sending a Message with Address Before Record; Send a Broadcast Message
40 You hear the prompt, "Address before record turned on/off." 4. Press 1 to change the setting. Log intomailbox Personal optionsadministration Addressingoptions Turn address-before-record off/on 4off-on CJL 032696 Changing the Addressing Sequence Addressing a Message Before Recording It The...
Page 41 - Sending a Broadcast Message; Optional
41 You create and send a broadcast message normally, except that you don't address it. Instead, you simply mark the message as a broadcast. NOTE: You can't send a broadcast message to users at other locations. Sending a Broadcast Message To send a broadcast message: 1. Log into your mailbox. 2. Pres...
Page 42 - Broadcast Message Operation; Send Login Announcements
42 + Tips Message notification turns on users' message waiting lamps when the message arrives. Turn on message notification only in emergencies. The system slows down greatly if many users try to get a broadcast message simultaneously. With a two-day default expiration, users can get the message for...
Page 43 - Making a Message a Login Announcement
43 • They aren't put in users' mailboxes. Users can't delete, save, replay, or forward login announcements. Thus, the only way to replay login announcements is to log in again. • Only one can be active at one time. • You can send them to users at other locations, but they are delivered as normal mes...
Page 44 - Leave Messages with the Guest Password
44 b. Press # to save the expiration date or press 2 again to start over. # Approve broadcast options. 7. Press # to approve your message status and return to the Main Menu. "Login Announcement Operation" shows the steps necessary to send a login announcement. Log intomailbox Recordmessage S...
Page 45 - Leaving a Guest Password Message; Guest Password Operation; More Tips and Highlights; General Message Handling
45 Leaving a Guest Password Message To leave a message using the guest password: 1. Dial the system number using a touch-tone telephone. 2. Enter the extension of the user for whom you wish to leave a message, and press # . 3. Enter the system-wide guest password and press # . 4. Leave a message for...
Page 46 - Getting Messages
46 telephone system, dial the complete system number, including local prefix and the area code if long distance, then enter your extension and password. Dial through If you know which buttons to push, push them without waiting for the system to respond. NOTE: You can't dial through error beeps and i...
Page 47 - Leaving Messages When No One Answers
47 ___ Press TRANSFER on your phone, enter the Transfer into Mailbox code, and press TRANSFER again. This action sends the fax call to your mailbox. ___ Press TRANSFER on your phone, enter the Transfer into Mailbox code, enter your mailbox extension when prompted, and press TRANSFER again. This acti...
Page 48 - Mailing Messages
48 Leave a voice-fax message From a fax machine, call a user's phone number. When the user doesn't answer, record your voice message in the user's mailbox. Then load your fax in the fax machine and press START . The fax is attached to your voice message. Mailing Messages Make messages priority When ...
Page 49 - Terms and Concepts; automatically
49 call your mailbox from a phone attached to a fax machine. Next, record and address your message, press 5 , # , and START on the fax machine, and hang up. Address a message before recording it Address messages before recording them. To turn on this option, press 5 6 from the Main Menu. Send messag...
Page 51 - Powerpoint document.; Preferred medium
51 Powerpoint document. Preferred medium The message medium you want to get first when you access messages. Thus, if you specify faxes as your preferred medium, you get all new faxes before any new voice messages, text messages, or binary files. You also get all old faxes before any old messages in ...
