Lucent Technologies partner voice messaging card - Manual

Voice Mail Service Voice Mail service allows subscribers to manage their own mailboxes. With it, a subscriber can: ■ ■ ■ ■ ■ Listen to messages Delete messages Skip Messages Record a personal greeting. Change the default password for the mailbox to ensure that messages arekept confidential. Voice Ma...

Installation Instructions The PARTNER Voice Messaging PC Card is used with PARTNER Advanced Communications System processor module Release 1.1 or later (available separately). The processor module uses PC cards for backup or restore functions, for software upgrades, for Automatic System Answer/Direc...

PARTNER Voice Messaging Programming This section provides the following information: ■ ■ Initial settings for the communications system and PARTNER Voice Messaging when the PARTNER Voice Messaging PC Card is installed General instructions for programming PARTNER Voice Messaging followed by instructi...

PARTNER Voice MessagingInitial Settings The following are the initial settings for PARTNER Voice Messaging: ■ Mailbox 1—the general mailbox—is assigned to extension 10. ■ Mailbox 2 is assigned to extension 11. ■ Mailbox 3 is assigned to extension 12. ■ Mailbox 4 is assigned to extension 13. ■ The fo...

You must perform the following two procedures for every installation: ■ ■ Assign the PARTNER Voice Messaging PC Card's virtual extensions 78 and 79 to PARTNER ACS Hunt Group 7 (ICOM 777) used for voice mailsystems. Assign an extension as the destination extension for Transfer Return calls from Hunt ...

Using PARTNER Voice Messaging System Programming Mailbox 0 is a special mailbox with no storage capacity that is used to programPARTNER Voice Messaging. The System Manager uses this mailbox to: ■ ■ ■ ■ Change the System Manager's password for mailbox 0. Reinitialize passwords for mailboxes 1–4 if a ...

PARTNER Voice Messaging Press [ Intercom ] [ 7 ] [ 7 [ 7 ] (if calling internally) or Press [ * ] [ R ] ([ * ] [ 7 ]) while listening to general mailbox greeting (if calling from an outside tine) Enter 0 and password (factory setting = 1234) to select mailbox 0 A s s i g n Record General Mailbox to ...

Accessing the ProgrammingMain Menu To access the Programming Main Menu: 1 . Call PARTNER Voice Messaging. ■ If calling internally, press [ Intercom ] [ 7 ] [ 7 ] [ 7 ] or the programmed VMMsgs button. ■ If calling from outside the system, press [ * ] [ R ] ([ * ] [ 7 ]) during the general mailbox gr...

Assigning a Mailbox to an Extension Before you begin, locate Form 1: Mailbox Assignments for PARTNER VoiceMessaging. Check to see whether mailboxes have been changed from the factory defaults. If mailboxes are not numbered differently, skip to "Recordingthe General Mailbox Greeting." Assign ...

2 . 3. Press [ 3 ] to record the general mailbox greeting. Do one of the following: ■ To approve the greeting, press [ 1 ]. ■ To re-record the greeting, press [ 2 ]. ■ To exit without changing the greeting, press [ * ] [ 7 ]. Unlike some voice mail systems, PARTNER Voice Messaging allows you to reco...

3. 4. 5. Enter four digits for the new password. The prompt asks you to re-enter your new password. Re-enter your new password. The new password is now active. Press [ * ] [ R ] ([ * ] [ 7 ]) to return to the Programming Main Menu or press [ * ] [ * ] [ 9 ] to exit programming, or hang up. Reinitial...

If you entered a mailbox number in Step 3: The system plays: Reinitialized. 4 . Press [ * ] [ * ] [ 9 ] to quit, or hang up. Reinitializing a Password If a subscriber forgets the password for his or her mailbox, you can reinitialize the password to the factory setting of 1234 so the user can retriev...

PARTNER ACS Programming When the PARTNER ACS is installed, it uses factory settings that reflect the most common usage of the equipment. You can change these settings as required to customize them for the business. You can program the communications system from extension 10 or extension 11. You may ...

■ ■ ■ Cycle Method. You cucle through a sequence of procedures in numericalorder by pressing [ Next Procedure ] or [ Prev Procedure ]. You should use this method when programming the communications system for the first time, or whenyou are changing a series of related settings. However, procedures #...

Line Coverage Refer to Form A, Page 1, Line Coverage, VMS-Mail: 1. If check marks appear for any lines in this column, use the procedure in "Group Call Distribution" below. 2. If extension numbers are specified for any lines in this column, use the procedure in "Line Coverage Extension&#...

3. 4. 5. 6 . At the Data: prompt, enter the number of the extension specified in the VMS-Mail column. To program another line, press [ Next Item ] or [ Prev Item ] until the appropriate line number displays, Repeat Steps 3 and 4 for each VMS-Mail line for which an extension num- ber is written on Fo...

VMS Cover Rings (#117) Check Form A, to see if VMS Cover Rings is different from the factory settingof 3. If it is, follow the procedure below beginning with Step 1. If not, skip to Step 3 of the procedure below. To change the number of times calls ring before they are sent to the voice messaging sy...

5. At this point, do one of the following: ■ Go to Step 3 of the next procedure to program another button for this extension. ■ Press [ Central Tel Program ] and go to Step 2 of any button programming procedure in this section to program a button for a different extension. ■ Press [ Feature ] [ 0 ] ...

Verifying System Operation After you finish programming the PARTNER Voice Messaging and thecommunications system, you should perform the tests described in this section to verify system operation. If your system allows programming from extension 11, you should perform these tests from extension 11 l...

Logging into the System 1. Call PARTNER Voice Messaging. ■ If calling internally, press [ Intercom ] [ 7 ] [ 7 ] [ 7 ] or the programmed VMMsgs button. ■ If calling from outside the system, press [ * ] [ R ] ([ 8 ] [ 7 ]) during the general mailbox greeting. The system plays a greeting followed by: ...

✏ ■ After the message plays, do any of the following: ■ Press [ 2 ] [ 3 ] to replay the current message header. Go back to Step 3. ■ Press [ 0 ] to replay the current message. Repeat Step 4. ■ Press [ # ] to skip the message and go to the next message header. Go back to Step 3. NOTE: If you press [ ...

1. 2. 3. 4. 5. Changing Your Password To prevent unauthorized access to your mailbox and maximize system security, change your password the first time you log into PARTNER Voice Messaging and periodically thereafter. Log into PARTNER Voice Messaging.The Voice Mail Menu plays. Press [ 5 ] to change y...

Recording Your Personal Greeting Before you record, note that callers who hear your personal greeting can enter an extension number to transfer to another extension, or they can press [ 0 ] to reach the receptionist before or after your greeting plays. In your personal greeting, you may want to prom...

Help If you have a problem with your voice messaging system, contact your SystemManager. If the problem is not solved, in the continental U.S. call the Lucent Technologies Technical Service Center at 1 800 628-2888. Outside the continental U. S., contact your Lucent Technologies Representative or lo...

PARTNER Voice Messaging Planning Forms Form 1: Mailbox Assignments ■ ■ PARTNER Voice Messaging comes with four mailboxes which arefactory-set with the extensions 10–13. Mailboxes provide 5 minutes of message recording time or a maximum of30 messages Mailbox Extension Subscriber Name 1 10 2 11 3 12 4...

Form 2: General Mailbox Greeting The general mailbox greeting can supply frequently requested information sothat your staff is free to assist customers or to perform other tasks moreefficiently. Greetings can be up to two minutes long. Let callers know who owns each mailbox. For example, a greeting ...

Lucent Technologies Bell Labs Innovations PARTNER ® Voice Messaging PC Card Quick Reference Card Logging In 1 2 3 Call PARTNER Voice Messaging: ■ If calling internally, press [ Intercom ] [ 7 ] [ 7 ] [ 7 ] or the programmed VMMsgs button. ■ if calling from outside the system, press [ * ] [ R ] ([ * ...