Page 3 - Contents
Contents Your 8403 Voice Terminal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 A Quick Look at the Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 How to Use the Feature ...
Page 8 - A Quick Look at the Features
5 A Quick Look at the Features Below is a listing of many commonly used features and a description of how to use them. Note: You will have the Conference, Drop, Hold, Message, Mute, Select Ring, Test, and Transfer features. In addition, you may be able to use the speaker on your voice terminal and m...
Page 10 - How to Use the Feature Directory; Press
7 How to Use the Feature Directory The Feature Directory, shown in Figure 3, provides a convenient quick reference list for 12 features. Figure 3. The 8403 Feature Directory If the entries for any of the Feature Directory positions are blank, your system manager may assign features to them. You can ...
Page 11 - How to Use the Features; Special Instructions; Conventions Used in The Following Procedures
8 How to Use the Features Special Instructions Use the following special instructions for operating your voice terminal. • The first time you use the voice feature procedures that appear in the next section Voice Feature Procedures, you will need to obtain the following information from your system ...
Page 12 - Quick Reference Lists (At the Back of This Guide)
9 Troubleshooting (Later in This Guide) Later in this guide you will find a short section on troubleshooting. Use the procedures listed in that section if you have problems in using your voice terminal. Quick Reference Lists (At the Back of This Guide) At the back of this guide is a set of quick ref...
Page 13 - Voice Feature Procedures; Abbreviated Dialing (AD)
10 Voice Feature Procedures The procedures which appear in this section give short, step-by-step instructions for using each feature. For your convenience, these features are listed alphabetically. Note: In order to use this feature, your system manager must first assign Abbreviated Dialing buttons ...
Page 15 - Automatic Callback; Call Forwarding All Calls
12 Automatic Callback To automatically place another call to an extension that was busy, did not answer, or returned a call waiting ringback tone 1 Press (while off hook), then the Automatic Callback entry number (or * or #) during call attempt [confirmation tone] or dial the Automatic Callback acce...
Page 16 - Call Park
13 To cancel Call Forwarding 1 Press (while off-hook), then the Call Forward entry number (or * or #) [dial tone] or dial the Call Forward cancel code __________(while off-hook) [confirmation tone] • Your calls will now ring at your own voice terminal Call Park To park a call at your extension (for ...
Page 17 - Call Pickup; Conference
14 Call Pickup To answer a call placed to a member of your pickup group when your voice terminal is idle 1 Press (while off-hook), then the Call Pickup entry number (or * or #) or dial the Call Pickup access code __________ (while off-hook) • You are connected to the ringing call To pick up a call w...
Page 19 - Hold; Last Number Dialed
16 Hold To keep a call on hold while you answer another call, make a call, or perform some other taskNote: The light next to must be off. 1 Press • Green light next to held call flutters; you may hang up if you wish Note: If you put a conference call on hold, the other parties remain connected. To a...
Page 20 - Leave Word Calling (LWC); Message
17 Y Leave Word Calling (LWC) To leave a message after dialing an extension (when your call is not answered, you hear a coverage or busy tone, or you have been put on hold) 1 Press , then the Leave Word Calling entry number (or * or #) [confirmation tone] • Message light goes on at called voice term...
Page 22 - Select Ring (and Ringer Volume)
19 Select Ring (and Ringer Volume) To select a personalized ring 1 While on-hook, press , and then press • Red light next to blinks during the Select Ring process • Voice terminal plays the current ringing pattern 2 Press again to hear the next ringing pattern Note: There are eight different pattern...
Page 26 - Tones and Their Meaning; Ringing Tones; Feedback Tones
23 Tones and Their Meaning Ringing tones are produced by an incoming call. Feedback tones are those which you hear through the handset (receiver) or the speaker. Ringing Tones • 1 ring — A call from another extension. • 2 rings — A call from outside or from the attendant. • 3 rings — A priority call...
Page 27 - Troubleshooting
24 Troubleshooting Problem Solution A feature doesn’t work as noted in this guide. 1 Reread the procedure and try again. 2 For many features you must lift the handset before you can use the feature. 3 Check with your system manager to be sure this feature is administered on your voice terminal. 4 Yo...
Page 28 - System 75 Version Notes
25 The telephone doesn’t ring. 1 Make sure the ringer is turned on. 2 Set the ringer volume to a higher level. 3 Place a test call from another extension to your extension. 4 Test the ringer by pressing the left or right side of the Volume button while the handset is on-hook and the speaker is off. ...
Page 29 - Key Words to Know
26 Key Words to Know access code See feature access code. activate To begin or turn on the operation of a feature. attendant The person who handles incoming and outgoing calls at the main console. AUDIX Audio Information Exchange, an optional voice mail and message service which provides coverage fo...
Page 32 - Quick Reference Lists; FEATURE ACCESS CODES
Blin d Pe rf Quick Reference Lists Feature Code ABBREVIATED DIALING List 1 List 2 List 3 Program CALL FORWARDING ALL CALLS Cancel CALL PARK Answer Back Feature Code CALL PICKUP LAST NUMBER DIALED LEAVE WORD CALLING Cancel PRIORITY CALLING SEND ALL CALLS Cancel FEATURE ACCESS CODES
Page 33 - Miscellaneous
Blin d Pe rf Abbreviated Dialing* Item No. Personal List 1 Personal List 2 Personal List 3 Name Name Name 1 2 3 4 5 6 7 8 9 0 Miscellaneous Description Extension Message Attendant AUDIX Trunk Codes Description Code * You may have as many as 3 Personal Lists. On System 75 and DEFINITY G3V3 (and prior...
