Lucent Technologies 8.2 - Manual

Table of Contents:

• Page 3 – Contents
• Page 4 – Managing phones
• Page 5 – Handling incoming calls
• Page 6 – Enhancing system security
• Page 7 – Managing announcements
• Page 8 – Collecting billing information
• Page 10 – Command reference
• Page 11 – Features and technical reference
• Page 13 – References; GL; Glossary and abbreviations; IN; Index
• Page 15 – About this document; Overview; provide highly robust networking capabilities
• Page 16 – Purpose; ‘‘References’’ on page 1604; Audience
• Page 17 – ‘‘System basics’’
• Page 18 – Task-related information; Task
• Page 19 – Feature-related information; To “move” to a certain field, you can use the
• Page 20 – command; screen; list configuration; command successfully; Draws attention to information that you may find helpful.
• Page 21 – Trademarks and service marks
• Page 22 – How to get this book on the web; Information Resources; How to order more copies
• Page 23 – How to get help
• Page 25 – System basics; Logging into the system; ‘‘Changing passwords’’ on page 326
• Page 26 – Instructions; newterm; Logging in for remote administration
• Page 27 – If an LDN was dialed, the attendant will answer.; Before you start
• Page 28 – Fixing problems; Logging off the system
• Page 29 – logoff; and press; Proceed with Logoff; Setting command permissions; in the Administer
• Page 30 – change permissions sup3ru; Command Permission Categories; More information
• Page 31 – Establishing daylight savings rules; To modify a daylight savings rule:; The
• Page 33 – Displaying daylight savings time rules; To display daylight savings time rules:; Setting the system date and time; To set the system date and time:; set time
• Page 34 – Monday; Second; standard; Displaying the system date and time; display time
• Page 35 – Related topics; Refer to; Using the bulletin board; To display the bulletin board:; display bulletin-board
• Page 36 – Posting a message; Deleting messages; change bulletin-board; Bulletin Board
• Page 37 – delete and press; to save your changes.; Saving translations; display
• Page 38 – To save translations manually:; save translation both tape
• Page 39 – ‘‘Saving announcements’’ on page 369; Problem
• Page 41 – Understanding your configuration; list configuration all; . There are variations on; The System Configuration screen appears.
• Page 42 – to administer. These may also appear as
• Page 43 – Understanding the dial plan; The first digit table may have any of the following codes:
• Page 44 – ‘‘Second Digit; Displaying your dial plan; display dialplan; Modifying your dial plan; change dialplan; Dial Plan Record; dac
• Page 45 – Adding extension ranges; extension; Other options for the dial plan; ‘‘Single-Digit Dialing and Mixed Station Numbering’’ on page 1487; Adding feature access codes; fac
• Page 46 – Changing feature access codes; ‘‘Understanding the dial plan’’ on
• Page 47 – Strategies for assigning CORs; ‘‘Class of; Allowing users to change CORs; ‘‘Class of Service’’ on page 532; Feature Access Code
• Page 48 – change system-parameters features; Feature-Related System Parameters; ‘‘Managing phones’’ on page 37
• Page 49 – display system-parameters; change system-parameters; System Parameters; Changing feature parameters; change system-parameters coverage/forwarding; System Parameters Call Coverage / Call Forwarding
• Page 50 – Add an announcement on extension 2040, and name the announcement; Intercept Denied Calls
• Page 51 – announcement; ‘‘Providing service for multiple
• Page 52 – music; The Port field appears.; all
• Page 53 – System Parameters Customer-Options
• Page 54 – Tenant; Attendant Console
• Page 55 – Verify that ARS is enabled on the; change ars analysis 5
• Page 56 – alrt; change attendant 1; ‘‘Adding feature buttons’’
• Page 57 – ‘‘Crisis Alert System Parameters’’; list emergency; ‘‘Crisis Alert’’ on page 1313
• Page 58 – change attendant; Crisis Alert System Parameters
• Page 59 – Other useful settings; ‘‘Feature-Related System Parameters’’; Automatic callback if an extension is busy; ‘‘Automatic Callback’’ on page 1159
• Page 60 – Automatic hold; Bridging onto a call that has gone to coverage; ‘‘Temporary Bridged; Distinctive ringing; ‘‘Distinctive Ringing’’ on page 1317; Warning when phones are off-hook; Warning users if their calls are redirected; ‘‘Special Dial Tone’’ on page 656
• Page 61 – ‘‘Managing your; Adding new phones; find an available port
• Page 62 – Gathering necessary information; ‘‘Station’’ on page 882; list configuration station
• Page 63 – . To print to the system printer that; Choose an extension number for the new phone.; Physically connecting the phone; To access the station screen for the new phone:; , where nnnn is the extension for
• Page 64 – Station; change station; nnnn; Adding or changing feature buttons
• Page 65 – Using templates to add phones; display station; duplicate station
• Page 66 – Using an alias; change alias station; Alias Station
• Page 67 – modem; Customizing your phone
• Page 68 – Upgrading phones
• Page 69 – Swapping phones
• Page 70 – Using TTI to move phones; Before you can merge a telephone, you must set the TTI State field to; voice; on the
• Page 72 – TTI separation from a telephone
• Page 73 – Removing phones
• Page 74 – change
• Page 75 – Adding a fax or modem; ‘‘Adding new phones’’ on page 37; fax
• Page 76 – Adding a DEFINITY IP Softphone
• Page 77 – add station
• Page 78 – permanent
• Page 79 – You can use; ‘‘DEFINITY Internet Protocol (IP) Softphones’’ on page 1119
• Page 81 – Managing phone features; Telephone feature buttons; Adding feature buttons
• Page 82 – until you locate the Feature Button Assignment fields.; or refer to
• Page 83 – AD
• Page 84 – Telephone feature buttons —; Continued; Button name; Continued on next page
• Page 85 – Assist
• Page 86 – Auto In
• Page 89 – Check In
• Page 90 – consult
• Page 91 – Crisis; Date Time
• Page 92 – directory
• Page 95 – inspect
• Page 96 – None
• Page 97 – ‘‘Extensions
• Page 98 – MM Call
• Page 102 – verify
• Page 103 – Adding abbreviated dialing lists; Answerback
• Page 104 – add abbreviated-dialing; Abbreviated Dialing List
• Page 105 – group
• Page 107 – ‘‘Abbreviated Dialing’’ on page 1129
• Page 108 – Setting up bridged call appearances; To create a bridged call appearance:; and the bridged-to extension and press
• Page 109 – Complete the appropriate field for your phone type.; Btn and Ext fields appear. If Per Button Ring Control is set to
• Page 110 – bridged call appearance.; list bridge; and the extension, and press
• Page 111 – Visitor telephones; on the Security-Related System Parameters screen to
• Page 112 – admin
• Page 115 – Managing your attendant consoles; The attendant console also can allow your attendants to monitor:; 02 attendant consoles; Figure 1 on
• Page 117 – Figure Notes; 02C attendant console; Call processing area
• Page 118 – Console feature button layout
• Page 119 – DEFINITY PC consoles; Adding an attendant console; add attendant 2
• Page 120 – This is the type of attendant console.
• Page 121 – ‘‘Attendant console feature buttons’’; Attendant console feature buttons
• Page 127 – ‘‘Telephone feature buttons’’ on page 58
• Page 128 – Removing an attendant console
• Page 129 – Setting console parameters; change console-parameters
• Page 130 – Providing backup for an attendant
• Page 133 – Managing displays; Displaying caller information
• Page 134 – ‘‘Automatic; change trunk group 10; Trunk Group; tone; Displaying ICLID Information
• Page 135 – change trunk group 1; Bellcore
• Page 136 – Changing the display language; Roman; ‘‘Feature information
• Page 137 – change display-language transfer; Language Translations; abtretung abgeschlossen; ‘‘Mapping enhanced display characters’’ on page 1528
• Page 138 – Symptom
• Page 139 – Setting up directory buttons
• Page 141 – Setting up basic call coverage; Basic incoming call coverage:
• Page 142 – ‘‘System Parameters Call Coverage / Call Forwarding’’ on page; ‘‘Covering calls redirected to an off-site location’’ on page 121; Creating coverage paths
• Page 143 – add coverage path next; Coverage Path
• Page 144 – display coverage sender group n; Assigning a coverage path to users; Related information; ‘‘Assigning coverage options’’ on page 291
• Page 145 – Setting up advanced call coverage; change system-parameters coverage-forwarding
• Page 146 – In the Coverage of Calls Redirected Off-Net Enabled field, type
• Page 147 – change coverage remote; Remote Call Coverage Table; change coverage path 2
• Page 149 – Time of Day Coverage Table
• Page 150 – Creating coverage answer groups; add coverage answer-group next; Coverage Answer Group
• Page 151 – ‘‘Assigning a coverage path to users’’ on page 120; Setting up call forwarding
• Page 152 – To determine which extensions have call forwarding activated:; status station nnnn; nnnn is the specific extension.; ‘‘Call Forwarding’’ on page 1278; Setting up call forwarding for users
• Page 153 – change cos; Class of Service
• Page 155 – Changing the forwarding destination remotely; ‘‘Telecommuting Access’’ on page 951; Allowing users to change coverage remotely
• Page 156 – change cor; Class of Restriction; Setting up night service
• Page 157 – There are five types of night service:; Setting up night station service to voice mail; To set up a night station service to voice mail:
• Page 158 – ldn nights; change tenant x; Listed Directory Numbers
• Page 159 – In our example, type
• Page 160 – Setting up night console service; ‘‘Setting up trunk answer from any station’’ on; change attendant 2
• Page 161 – principal; Setting up night station service; ‘‘Managing
• Page 162 – ‘‘Setting up trunk answer from any; Console Parameters
• Page 163 – Setting up trunk answer from any station
• Page 165 – Use the port address assigned to the external alerting device.; Setting up external alerting night service
• Page 168 – Setting up trunk group night service
• Page 169 – Setting up night service for hunt groups; Hunt Group; attd; ‘‘Adding feature buttons’’ on page 57
• Page 170 – ‘‘Managing hunt groups’’ on page 152; How do night service types interact?; Adding call pickup; call type
• Page 171 – Creating pickup groups; add pickup-group next; Pickup Group
• Page 172 – Setting up directed call pickup; Setting up “simple” extended group pickup; simple
• Page 173 – number of the extended pickup group to change.
• Page 174 – Setting up “flexible” extended group pickup; flexible
• Page 175 – Extended Pickup Group
• Page 176 – Managing hunt groups; What are hunt groups?
• Page 177 – internal helpline; COS
• Page 178 – ‘‘Hunt Group’’ on page 696; Changing a hunt group
• Page 179 – Setting up a queue
• Page 180 – Adding hunt group announcements; ‘‘Recording announcements’’ on page 368
• Page 181 – Managing vectors and VDNs
• Page 182 – Writing vectors; Use
• Page 183 – change vector 1; main number calls; display system-parameters customer-options; . This makes it very easy to type in your vector steps.
• Page 184 – Putting a call in a queue; Playing an announcement; goto; command creates the loop to repeat the announcement and the music.; Unconditionally; means under all conditions.; queue-to main split 47 pri 1
• Page 185 – Routing based on time of day; Write a vector for calls that come in after your office closes.; wait-time 60 secs hearing music
• Page 186 – If the; command in step 5 fails, the switch goes to the next step. The; in; Stop; keeps the call in the state it was in before the; Allowing callers to leave a message; stop
• Page 187 – Redirecting calls during an emergency or holiday; To quickly redirect calls:
• Page 188 – Giving callers additional choices; goto step 10 if staff agents split 10 > 0
• Page 189 – Inserting a step; change vector 20; Call Vector; wait-time 0 seconds hearing music
• Page 190 – Deleting a step; display events
• Page 191 – To see all current vector events, press; OR; Vector directory numbers
• Page 192 – Adding a vector directory number; Vector Directory; Sales Department
• Page 193 – both; BCMS must be enabled to use “both.” Use; Viewing vector directory numbers; list VDN; Vector Directory Number
• Page 194 – Enhancing an ACD system; ‘‘What are
• Page 195 – advertising
• Page 196 – In the Bridged Call Alerting field, type
• Page 197 – Routing outgoing calls; World class routing; This section describes only ARS call routing.
• Page 198 – Managing calling privileges; change cor 7; Assigning ARS FAC
• Page 199 – Displaying ARS analysis information; display ars analysis 1; Understanding ARS analysis; AAR and ARS Digit Analysis Table
• Page 200 – Examples of digit conversion
• Page 201 – The table below reflects these values:; ARS Digit Conversion Examples
• Page 202 – Defining operator assisted calls; display ars analysis 0
• Page 203 – Restricted area codes and prefixes
• Page 204 – ‘‘Using wild cards’’ on page 181; change ars analysis 120
• Page 205 – Using wild cards; change ars analysis 1; deny; Defining local information calls; change ars analysis 4
• Page 206 – svcl; Setting up multiple locations
• Page 207 – Type; change multiple locations; Locations; Chicago
• Page 208 – New York; ‘‘Setting the system date and time’’ on page 9; Routing with multiple locations
• Page 209 – AAR or ARS must be administered.; To define local calls for switches in Chicago and New York:; change ars analysis location 1
• Page 210 – hnpa; change ars analysis 4 location 2; ‘‘Automatic routing — general’’ on page 1167; Modifying call routing
• Page 211 – Adding a new area code or prefix; If you do not need to use 1 for area code calls, omit the
• Page 212 – fnpa; ‘‘Setting up multiple locations’’ on page 182
• Page 213 – Using ARS to restrict outgoing calls; country
• Page 214 – Overriding call restrictions; Let’s create an authorization code 4395721with a COR of 2.
• Page 215 – Defining ARS Partitions; To enable 1-800 calls for partition group 2:
• Page 216 – Partition Route Table
• Page 217 – Assigning a phone to a partition group; list cor; change cor 3; lobby
• Page 218 – Setting up time of day routing; Time of Day Routing Plan
• Page 219 – ‘‘Class of Restriction’’ on page 520
• Page 220 – Example; ‘‘Route Pattern’’ on page 865; Setting up shortcut dialing; an attempt to activate them with an AAR/ARS Shortcut; fail
• Page 221 – change dial plan
• Page 222 – ars; Add numbers to a DCS network; entry in First Digit 8 corresponds to a standard AAR Feature; entry in First Digit * corresponds to a standard ARS; Calls from
• Page 223 – ‘‘Understanding the dial plan’’ on page 19; aar
• Page 225 – Managing multimedia calling; Some autonomous MMCX features:
• Page 227 – List of terms
• Page 228 – MMCX interface; Planning for MASI; chgmasi; MASI configurations
• Page 229 – MASI domain of one DEFINITY ECS and one MMCX; Trunk 1 — This is any type of trunk connection to the public network.
• Page 230 – MASI domain of one DEFINITY ECS and two (or more) MMCXs
• Page 231 – Two separate MASI domains
• Page 232 – How to administer MASI
• Page 233 – terminal. This section sometimes refers to the; command. This is the; Using the; set options; Step 3 — Establish the physical connection; Line Compensation = 1
• Page 235 – TSC
• Page 236 – masi
• Page 237 – Step 6 — Administer ISDN-PRI trunk group; ‘‘ISDN trunk group’’; addpri; Step 7 — Administer MASI Path Parameters; change masi path-parameters
• Page 238 – Step 8 — Administer MASI trunk groups
• Page 240 – Remote Group Number; — This is the number of the remote trunk group.; How to view a list of all MASI trunk groups; list masi trunk-group; How to determine the status of MASI trunk groups; To determine the status of a specific MASI trunk, use the command; status masi; , where xxx is the trunk group number. This command provides
• Page 241 – Status masi trunk-group output; Step 9 — Administer MASI terminals; Use the; add masi terminal; or; next; command to administer each MASI; MASI Terminal Form — page 1
• Page 242 – ‘‘Call Detail Recording’’ on page 1221
• Page 243 – Duplicate MASI terminal
• Page 244 – Duplicate MASI Terminal form; How to list and status MASI terminals; list masi terminals; .This command only lists terminals within the; List MASI Terminal output
• Page 245 – Status MASI terminal command; Step 10 — Administer features; AAR/ARS is an optional feature on DEFINITY ECS, and you need to; . If it is not enabled, contact your Lucent Technologies
• Page 246 – chgdp; CDR
• Page 247 – MASI command permissions; command. Enter y in the Additional Restrictions field,; Detailed description of features
• Page 248 – ‘‘How to administer MASI’’ on page 208; Call redirection / Voice-messaging access
• Page 249 – Transfer
• Page 250 – Unsupported Call Center features
• Page 251 – Other interactions
• Page 252 – Basic features; Go to Cover — MASI terminals cannot activate this feature.
• Page 253 – Hospitality features; test tsc-administered
• Page 254 – Common error conditions; to force a switch; Multimedia Call Handling; Operations in Basic or Enhanced modes
• Page 255 – Definitions: MMCH features and components; The bandwidth for MMCH calls is limited to 2 B-channels.; MMCH multimedia complex; Basic multimedia complex
• Page 256 – Enhanced multimedia complex; Enhanced MMCH service link; Enhanced mode service link
• Page 257 – Feature Description
• Page 258 – Enhanced Mode Operation; Voice and multimedia calls can be controlled at the telephone set.; Physical Installation; H.320 DVC systems that are BRI connected to the DEFINITY ECS.; Dual Port Desktop
• Page 259 – The following endpoint-software packages have been tested:; T.120 Data Collaboration Server; The DEFINITY ECS must have an ESM installed.
• Page 260 – ESM Installation; Use the following procedure and
• Page 261 – Planning for MMCH; How many MMCH users are you going to have?; Installation checklist; Lucent Technologies — enable MMCH on System Parameters
• Page 262 – Related screens
• Page 264 – Administration commands; This default parameter will be either 2x56 or 2x64.; Data module screen; The fields for multimedia are the same on either screen.
• Page 265 – — Set the data module type to 7500 or WCBRI.; Multimedia; This field appears on the data module screen only if MM is; MM Complex Voice Ext:; This field contains the number; XID and MIM Support; — Valid entries are
• Page 266 – Station screen; first; Service Link Mode
• Page 267 – — Permanent - Multimedia call center agents and other users who are; Multimedia Mode; There are two multimedia modes, Basic and
• Page 268 – Multimedia Early Answer; ‘‘Hourglass Tone’’ on page 255; Multimedia Buttons
• Page 269 – basic; save translation
• Page 270 – — The mm-cfwd button allows a user to indicate that
• Page 271 – ESM T.120 Server Administration; list configuration all,; field
• Page 272 – xxxxx; ESM
• Page 273 – change circuit pack; must; Originating voice calls.; All voice calls are originated at the voice station.; Originating multimedia calls.; For a Basic mode complex, multimedia calls are
• Page 274 – The normal way for a Basic multimedia complex
• Page 275 – Multimedia Call feature Access Code; . For stations that do not have an
• Page 276 – Multimedia Multi-number Call feature Access Code; . For stations that do
• Page 280 – Bridged Appearances.; Creating a multi-party video conference
• Page 281 – Coverage: Multimedia calls and coverage to voice mail.; Data Collaboration
• Page 282 – Adding data sharing to a video conference
• Page 283 – Single switch data collaboration.
• Page 284 – Dial Access to Attendant.; not
• Page 285 – Hunt Groups using Basic Mode complexes.; Since Basic mode complexes may
• Page 286 – Hunting with Multimedia vectors.; Very often, calls are routed to hunt groups or; Intercept Treatment.; H.320 calls that receive intercept treatment are treated like
• Page 287 – Malicious Call Trace.; Enhanced Mode MM complex
• Page 288 – ORIGINATION; It is recommended, but not required, that Enhanced mode; If the far-end is providing a video signal, the 2-way video will be
• Page 289 – The originating party may hear different things when the; - originating voice calls; If the station has an mm-call button
• Page 291 – Multimedia Multi-number Call feature Access Code.; For stations that do
• Page 293 – Answering
• Page 294 – Answering multimedia calls; It is recommended, but not
• Page 295 – - multiple call appearance operation; The following steps create a multi-party voice/video conference:
• Page 296 – If party C is; another Enhanced mode complex on the same switch as; , station A does not need to indicate a multimedia call prior to; The following steps add data sharing to a video conference:
• Page 297 – The user must now use the PC’s GUI to begin application sharing. The; Activating HOLD while on a T.120 data collaboration conference.
• Page 298 – When all parties involved in data; Voice station audio vs. H.320 DVC system audio; feature button on the voice station. There is no feature
• Page 299 – Switching between Basic and Enhanced modes; command is; Forwarding of voice and multimedia calls
• Page 300 – Multimedia calls and off-net call coverage.; Hunt Groups using Enhanced Mode Complexes; Other considerations.
• Page 301 – Typically incoming voice calls consist of 2 B-channel
• Page 302 – Interactions
• Page 304 – Terminating Extension Groups; Troubleshooting
• Page 305 – Status commands; status
• Page 306 – Status Station 1002 — General Status Form; MM Endpoint ID; — This field appears only if the station is active on a; List commands; list multimedia endpoints; command shows you all the multimedia data; list; command shows you all the stations that are
• Page 307 – List Multimedia Endpoints Form; Considerations
• Page 309 – Setting up telecommuting
• Page 311 – change telecommuting-access; change system-parameters coverage; Setting up Personal Station Access
• Page 314 – Creating a station security code; change system-parameters security; Security-Related System Parameters
• Page 315 – Assigning coverage options; ‘‘Creating coverage
• Page 316 – change cor 1
• Page 318 – ‘‘Training users’’ on page 301; Assigning an extender password
• Page 319 – Installing home equipment
• Page 320 – ‘‘Setting up Personal Station Access’’ on page 287
• Page 321 – Disassociating your home station; ‘‘Configuring DEFINITY ECS for telecommuting’’ on page 285; Setting up remote access
• Page 322 – or WATS trunk group’’ on page 340; To set up remote access:
• Page 323 – ‘‘Setting up authorization codes’’ on page 331
• Page 324 – Disabling remote access permanently; Remote Access
• Page 325 – Training users
• Page 326 – This is the associate PSA feature access code. You hear dial tone.; Disassociating PSA; In our example, we disassociate PSA from the station you are using.; Changing a coverage option; To change a coverage option:
• Page 327 – Changing call forwarding
• Page 330 – Basic security; Keeping your system secure; list history; command to determine if unauthorized changes have; Preventing toll fraud; Top 15 tips to help prevent toll fraud; Protect system administration access
• Page 333 – ‘‘Remote Access’’ on page 857; Physical security; You can use the
• Page 334 – outward
• Page 335 – change ars analysis partition x 2
• Page 337 – list route-pattern print; den; list trunk-group print; enhanced
• Page 338 – Adding logins and passwords; add
• Page 339 – add login angi3; Login Administration
• Page 340 – change permissions angi3; vdn
• Page 341 – Changing a login; change login angi3
• Page 342 – ‘‘Logging into the system’’; Displaying a login; display login angi3
• Page 343 – Removing a login; remove login angi3; Using access security gateway; ‘‘System Parameters Customer-Options’’
• Page 344 – change login xxxx
• Page 345 – Disabling Access Security Gateway
• Page 346 – Restarting Access Security Gateway
• Page 347 – Loss of an ASG key; remove login xxxx; Access security gateway
• Page 348 – ‘‘Logging in with Access Security Gateway’’ on page 3; Changing login permissions
• Page 349 – In the Administer Stations field, type; This restricts your user from administering a VDN.
• Page 350 – Changing passwords; change password angi3
• Page 351 – Using busy verify; change station xxxx
• Page 353 – change remote-access
• Page 355 – Setting up authorization codes
• Page 357 – change authorization-code
• Page 358 – Dealing with security violations; Disabling a login ID; disable login ge0rg3; Enabling a login ID; enable login ge0rg3; Enabling remote access; enable remote-access
• Page 359 – Disabling remote access; Log in to the switch using a login ID with the correct permissions.; disable remote-access
• Page 361 – Managing trunks; ‘‘ISDN service’’ on page 1394; Tips for working with trunk groups; Following a process; circuit pack requires.
• Page 362 – Working with your network service provider; The questions you need to answer; What type of trunk group is it?
• Page 363 – Helpful tips for setting common fields; Dial Access — Typing
• Page 364 – ‘‘Routing outgoing calls’’ on page 173
• Page 365 – co; This field specifies the kind of trunk group you’re creating.; Outside calls
• Page 366 – ‘‘Adding trunks to a
• Page 367 – Adding a DID trunk group
• Page 368 – did; Incoming calls; You can type any name up to 27 characters long in this field.
• Page 369 – ‘‘Inserting and absorbing digits’’ on page 359; Adding a DIOD trunk group
• Page 370 – To add the new PCOL group:; The Personal CO Line Group screen appears.; . You can type any name up
• Page 371 – ground start; This is the port to which the trunk is connected.; rc; In the Outgoing Dial Type field, type
• Page 372 – Send All Calls cannot be activated for a personal CO line.; AUDIX cannot be in the coverage path of a PCOL group.; Adding a Tie or Access trunk group; Direction
• Page 373 – . Incoming calls to invalid extensions; tie
• Page 374 – in the Night Service field.; in both the Outgoing Dial Type and Incoming Dial Type fields.
• Page 375 – Setting up digital trunks; Bit Rate; ‘‘Enhanced DS1 administration’’ on
• Page 376 – add ds1; DS1 Circuit Pack; esf
• Page 377 – Field
• Page 378 – Matching field settings on different screens; DS1 Circuit Pack field
• Page 379 – ‘‘DS1 Circuit Pack’’ on page 599; Adding trunks to a trunk group
• Page 380 – To assign trunks to trunk group 5:
• Page 381 – An entry in this field is only required for some circuit packs.; Removing trunks from a trunk group; To remove trunks from trunk group 5:
• Page 382 – Removing trunk groups; Route Pattern
• Page 383 – Inserting and absorbing digits
• Page 384 – insertion; absorption
• Page 385 – ‘‘Adding a DID trunk group’’ on page 343; Administering answer detection; ‘‘Answer detection’’ on page 1141
• Page 387 – ‘‘Listed Directory Numbers’’ on page 1411
• Page 389 – Understanding announcements; Three types of announcements are:; Adding announcement data modules
• Page 390 – add data-module next; Data modules; announcement data module
• Page 391 – Adding announcement extensions; change announcements; Announcements/Audio Sources
• Page 392 – Recording announcements; ‘‘Deleting and erasing announcements’’ on page 372; ‘‘Command Permission Categories’’ on page 536
• Page 393 – To listen to the announcement you just recorded:; Saving announcements; save announcements; to save the changes.
• Page 394 – save announcements from 01B18; display integrated announcement boards; Copying announcements; copy announcements
• Page 395 – Restoring announcements; restore announcements disk; restore announcements from cabinet 01. carrier B, slot 18; and; to restore announcements.
• Page 396 – Deleting and erasing announcements; from a phone or console.
• Page 398 – in the; business hours; in the name field, or enter a new description for the
• Page 399 – Managing group communication
• Page 400 – change paging loudspeaker; Loudspeaker Paging; Reception area
• Page 404 – Men’s Department; Code Calling IDs
• Page 405 – ‘‘Paging over speakerphones’’; Paging over speakerphones
• Page 406 – Sales staff
• Page 407 – ‘‘Group paging’’ on page 1343; Paging users who are on active calls
• Page 408 – ‘‘Using phones as intercoms’’ on page 385
• Page 409 – Using phones as intercoms
• Page 411 – Observing calls
• Page 413 – ‘‘Service observing’’ on page 1483
• Page 415 – Managing data calls; Types of data connections
• Page 416 – Data Call Setup; Administering Data Call Setup; ‘‘Modem Pool Group’’ on page 817
• Page 417 – Characters used in Data Call Setup; Special characters
• Page 418 – Call-progress messages
• Page 419 – DCP data modules; Call-progress messages —; Message
• Page 420 – Telephone dialing; One-Button Transfer to Data
• Page 421 – ISDN-BRI data modules
• Page 422 – Default Dialing
• Page 423 – Administering Default Dialing; Alphanumeric Dialing
• Page 424 – Invalid Address; Administering Alphanumeric Dialing; ‘‘Alphanumeric Dialing Table’’ on page 478; Data Hotline; Administering Data Hotline
• Page 425 – Call Forwarding — All Calls; Data Privacy; Administering Data Privacy; ‘‘Feature Access Code’’ on page 619
• Page 426 – Data Restriction
• Page 427 – Administering Data Restriction; ‘‘Station’’; Interactions - Data Restriction
• Page 428 – ‘‘Data modules’’ on page 558
• Page 429 – Data Modules — general
• Page 430 – Detailed description of data modules; TTI is not useful for Announcement and X.25 hardware.
• Page 431 – The 7500 has no voice functions. Configure in the following ways:
• Page 432 – Asynchronous Data Module; Administered Connection; Detailed description
• Page 433 – Originator; field on the; Access endpoints; The following are typical AC applications:
• Page 434 – Establishing Administered Connections
• Page 435 – ACs are retried in priority order.; Dropping Administered Connections; An AC remains active until one of the following occurs:
• Page 436 – Administering Administered Connections; Data Line Data Module (use with Data Line circuit pack)
• Page 437 – Destination
• Page 439 – Modem Pooling; Administering Modem Pooling; ‘‘Modem
• Page 441 – DMI Trunks; PC Interface; the following connections:
• Page 442 – Interface card
• Page 443 – ISDN—BRI PC interface configuration (Group 2); PC with application
• Page 444 – Security; On the Station screen, set the Type field to; pc; Use the Function Key Module of the 7405D with PC Interface.
• Page 445 – Wideband Switching; Wideband Switching supports:
• Page 446 – Channel allocation; Channel Type
• Page 447 – Typical uses; ISDN terminal adaptor
• Page 448 – Endpoint applications
• Page 449 – Non-signaling configuration
• Page 450 – Guidelines and examples; Data backup connection
• Page 451 – Networking
• Page 452 – Direction of trunk/hunting within facilities
• Page 453 – DS0s Comprising Each Channel
• Page 454 – N x DS0; — N = 1 — this is considered a narrowband call and is treated as any
• Page 455 – Glare and blocking
• Page 456 – Administering Wideband Switching; ‘‘Access Endpoint’’ on page 467
• Page 458 – Generalized Route Selection
• Page 459 – ASAI Switch Interface Link — BRI Transport; ASAI Capabilities; Refer to DEFINITY ECS CallVisor ASAI Technical Reference.
• Page 460 – Setting up CallVisor ASAI; asai
• Page 463 – Collecting information about calls
• Page 464 – change trunk-group 1; change system-parameters cdr
• Page 465 – This determines how the date will appear on the header record.; Unformatted; In the Record Outgoing Calls Only field, type
• Page 466 – ‘‘Call Detail Recording’’ on page; CDR System Parameters
• Page 467 – ‘‘Intraswitch CDR’’ on page 1226; Tracking calls by account code
• Page 468 – In the CDR Account Code Length field, type
• Page 469 – change toll 0; Toll Analysis
• Page 470 – Receiving call-charge information
• Page 472 – ‘‘Trunk Group’’ on; Circuit Pack’’ on page 599; ‘‘Call Charge Information’’ on page 1195
• Page 473 – Viewing call charge information; none
• Page 474 – on the user’s Class of Restriction (COR)
• Page 475 – Screen reference; AAR Digit Analysis Table
• Page 476 – ARS Digit Analysis Table; Location (for the ARS Digit Analysis Table); This is a display-only field on the ARS Digit Analysis Table.; Percent Full; Valid display Usage; to
• Page 477 – Min
• Page 478 – ‘‘ISDN Numbering — Private’’ on page 772
• Page 479 – Node Number; AAR and ARS Digit Conversion Table
• Page 480 – AAR Digit Conversion Table; When you access the screen with; , the entries are sorted
• Page 482 – Replacement String
• Page 483 – Enhanced List; Abbreviated Dialing Enhanced List
• Page 484 – Privileged
• Page 485 – Field descriptions for page 1
• Page 486 – Personal List; Abbreviated Dialing Personal List screen
• Page 487 – Valid entries Usage
• Page 488 – System List; Abbreviated Dialing System List screen; Valid entries; Enter
• Page 490 – Pages 1 through 4 of the screen; Abbreviated Dialing List — 7103A Button List
• Page 491 – Access Endpoint; ‘‘PRI Endpoint’’ on page 853; Access Endpoint screen
• Page 492 – Extension
• Page 493 – Communication Type
• Page 494 – TN; Wideband; An unrestricted access endpoint can only be from B8ZS DS1; through
• Page 495 – ‘‘Administered Connections’’ on page 1133
• Page 496 – Administered Connection screen; Connection Number; Enable
• Page 498 – Name
• Page 499 – Duration
• Page 500 – Alarm Threshold
• Page 501 – ‘‘Adding a fax or modem’’ on page 51; Alias Station screen; Alias Set Type
• Page 502 – Supported Set Type; Alphanumeric Dialing Table; Alphanumeric Dial Table screen
• Page 503 – Mapped String
• Page 504 – Ext; Suspend digit outpulsing until a dial tone is detected.; to 5 digits
• Page 505 – Callers do not hear a click when the device hangs up.
• Page 507 – Rate; ARS Toll Table; 2 kbps (4 minutes and 16 seconds of total announcement time).
• Page 508 – ARS TOLL TABLE
• Page 509 – Attendant Console x
• Page 510 – Port
• Page 512 – Disp Client Redir
• Page 513 – HUNDREDS SELECT BUTTON ASSIGNMENTS; May be used as first digit; on the selector console
• Page 514 – Field descriptions for page 2; This page displays if the Data Module field on Page 1 is; Data Extension; Enter the extension number assigned to the data module.; BCC; Must agree with the system’s Dial Plan
• Page 516 – Only displays when the Special Dialing Option field is; A dial code
• Page 517 – Contains the name assigned to the above extension number.; Field descriptions for page 3-x; FEATURE BUTTON ASSIGNMENTS; Enter the feature buttons from
• Page 518 – Attendant Control of Trunk Group Access; hold; button is pressed while the attendant is; override
• Page 519 – Visually Impaired Attendant Service (; vis; This button
• Page 520 – Attendant Room Status
• Page 521 – Authorization Code — COR Mapping; ‘‘Authorization
• Page 522 – Authorization Code - COR Mapping screen; Number of Codes Administered; , and page down to find the authorization code information.; AC
• Page 523 – COR; Sample Bulletin Board
• Page 525 – Field descriptions for pages 2 and 3
• Page 527 – Field descriptions for page 3; ‘‘Managing multimedia calling’’ on page
• Page 528 – Basic
• Page 529 – Prompting; commands and command elements in your vectors. An
• Page 530 – CAMA Numbering Format; Halts the processing of any subsequent vector steps.
• Page 531 – System CESID Default
• Page 532 – Ext Code; Up to 5 digits
• Page 533 – CDR System Parameters screen; CDR Date Format
• Page 534 – Primary Output Format
• Page 535 – Secondary Output Format; Appears when the secondary output format is administered.; Use ISDN Layouts; Extension number
• Page 536 – EIA Device Bit Rate
• Page 537 – Record Outgoing Calls Only; ‘‘Call Splitting’’ on page 1223
• Page 538 – Disconnect Information in Place of FRL; Outg Attd Call Record; ‘‘Call detail record field descriptions’’ on page 1254
• Page 539 – Calls to Hunt Group — Record
• Page 540 – Inc Attd Call Record
• Page 541 – Record Call-Assoc TSC
• Page 542 – This page appears only if Primary Record Format is customized.; Data Item
• Page 543 – Length
• Page 544 – Consider the following to enhance your system security:; COR Number
• Page 545 – COR Description
• Page 546 – Calling Party Restriction; If you want an observer to observe users, set the users’ CORs to; ‘‘Toll; No calling party restrictions.
• Page 547 – Called Party Restriction; ‘‘Setting up time of day routing’’ on page 194
• Page 548 – Forced Entry of Account Codes; ‘‘Forced Entry of Account Codes’’ on page 1222; Priority Queuing
• Page 549 – Restriction Override; ‘‘Toll Analysis’’ on page 964
• Page 550 – Can Change Coverage
• Page 551 – Fully Restricted Service
• Page 552 – Add/Remove Agent Skills
• Page 553 – Automatic Charge Display
• Page 555 – Class of Restriction screen; CALLING PERMISSION; means an originating facility assigned this COR can be
• Page 556 – SERVICE OBSERVING PERMISSION; Class of Service screen; grants permission to observe specific CORs. Enter
• Page 557 – Automatic Callback; ‘‘Automatic Callback’’; Call Forwarding All Calls; ‘‘Call Forwarding’’ on; ‘‘Data; Priority Calling; ‘‘Priority Calling’’ on page; Console Permissions
• Page 558 – Client Room
• Page 559 – Extended Forwarding B/DA; ‘‘Extended User Administration of Redirected Calls’’ on page 1213; QSIG Call Offer Originations
• Page 560 – An extension number
• Page 561 – This field only appears for G3si systems.; Administer Stations
• Page 562 – Administer Features
• Page 563 – Maintain Switch Circuit Packs; Maintain Trunks; Maintain Process Circuit Packs; Maintain Systems; Maintain Enhanced DS1
• Page 564 – Command Permission Categories—Restricted Object List screen; as a restricted
• Page 565 – Console Parameters — Default Attendant Group; Enter a name for the attendant group.
• Page 566 – CAS
• Page 568 – QSIG CAS Number
• Page 570 – Secondary Alert on Held Reminder Calls?
• Page 571 – Queue Priorities
• Page 572 – Call-Type Ordering Within Priority Levels?
• Page 573 – Field descriptions for page 4; Grp; Display-only field that lists the Attendant Group number.; Display-only field that lists the Tenant Partition number.
• Page 574 – This screen establishes Call Coverage Answer Groups.; Group Number
• Page 575 – Group Name; Enter the group name you want to use to identify this group.; Up to 27 characters; An assigned extension for a station.
• Page 576 – Coverage Path screen; Coverage Path Number; Enter the next coverage path in a coverage path chain. Refer to
• Page 577 – Linkage; Enter the number of rings.; button. Allows a principal
• Page 578 – COVERAGE POINTS
• Page 579 – audix; AUDIX is connected to another node, set the Message Center field to; Field descriptions; Crisis Alert System Parameters screen
• Page 580 – Field description
• Page 581 – Retries
• Page 582 – Pin Number; digits
• Page 583 – Data Module; Enter the extension assigned to the data module.; on the System-Parameters Customer-Options screen; Must agree with the dial plan.; Up to 27 alphanumeric characters
• Page 584 – Enter the type of data module.; Relates to 64 kbps
• Page 585 – Printers; ethernet
• Page 586 – netcon
• Page 587 – ppp; They are used to provide the following interfaces:; tdm; Assigns a World Class BRI Data Module.
• Page 589 – Physical Channel; nter the 2-digit circuit; Characters
• Page 591 – MM Complex Voice Ext
• Page 592 – Used with Data Line and Processor/Trunk (; Connected Data Module; Enter the Tenant Partition number.
• Page 594 – Endpoint Type
• Page 596 – ABBREVIATED DIALING List1
• Page 597 – Default Dialing Abbreviated Dialing Dial Code
• Page 598 – Used with 7500 and World Class BRI Data Modules.
• Page 599 – Default Data Applications; ‘‘Generalized; . This field is left blank until you enter the; Data Line Data Module — if KYBD Dialing is y; Mode 2 asynchronous
• Page 600 – Data Line Data Module — if KYBD Dialing is n; ‘‘DLC Option Settings’’ on page 580; KYBD Dialing
• Page 601 – Busy Out
• Page 602 – Dial Echoing
• Page 603 – Answer Text
• Page 604 – DLC Option Settings; Table 7
• Page 605 – Non-intelligent terminals; Table 8
• Page 606 – Data terminals and personal computers; Table 9
• Page 607 – Host computers; DLDM screen settings for connection to data terminal or personal
• Page 609 – Number of Outstanding Packets
• Page 610 – 500 and World Class BRI Data Module; XID; Lucent recommends setting to
• Page 611 – TEI; Australia
• Page 612 – SPID
• Page 613 – Date and Time
• Page 615 – ‘‘Establishing daylight savings rules’’; Daylight Savings Rules; Rule
• Page 618 – Local Node Number
• Page 619 – ETA Routing Pattern
• Page 621 – Second Digit Table; pextension
• Page 622 – Digit Absorption; List Number; Displays the Digit Absorption List number (; Absorption Treatment Information
• Page 623 – Absorption Treatment Assignment
• Page 624 – The following screen is valid only for the TN2242.
• Page 625 – Location
• Page 626 – Line Coding; cmi
• Page 627 – Line Compensation
• Page 628 – Signaling Mode
• Page 629 – Connect
• Page 630 – Interconnect
• Page 631 – Peer Protocol
• Page 632 – Protocol Version; ‘‘Public network signaling administration for
• Page 633 – Interface Companding
• Page 634 – DCP/ANALOG Bearer Capability
• Page 635 – MMI Interface
• Page 636 – Incoming Digital PPM Signaling Default (per Country Protocol
• Page 637 – Slip Detection; Always enter
• Page 638 – Alarm When PRI Endpoint Detached; the version is V3 or greater; or the Near-end CSU Type field is; integrated
• Page 639 – Network Management Protocol
• Page 640 – Upon DTE LOS; ‘‘Setting up digital trunks’’ on page 351
• Page 641 – Extended Pickup Group screen; Extended Group Number
• Page 642 – Pickup Group Number; Malicious Call Trace control extensions; button on
• Page 643 – Used to access AD list 1.; Abbreviated Dialing List2 Access Code; Used to access AD list 2.; Abbreviated Dialing List3 Access Code; Used to access AD list 3.
• Page 644 – Announcement Access Code
• Page 645 – Used to answer a call directed to a pickup group.
• Page 646 – Extended Call Fwd Activate Busy D/A; Extended Call Forward All Activate
• Page 647 – Used to place activate a facility test call.
• Page 648 – Used to send a leave word calling message.
• Page 649 – Used to program abbreviated dial buttons on an individual phone.
• Page 651 – Voice Principal Message Retrieval Access Code
• Page 653 – Remove Agent Skill Access Code
• Page 654 – Hospitality; Housekeeping Status (Station) Access Code; through the use of voice prompting.; Field descriptions for page 6
• Page 656 – Multimedia Parameter Access Code; Feature-Related System Parameters screen
• Page 657 – Self Station Display Enabled
• Page 658 – AAR/ARS Dial Tone Required; on the System-Parameters
• Page 660 – Messaging Service Adjunct (MSA) Connected
• Page 661 – ACA Referral Calls
• Page 662 – ACA Remote PBX Identification
• Page 663 – Protocol for Caller ID Analog Terminals
• Page 664 – Message Waiting Indication for External Calls; An assigned station extension.
• Page 665 – TTI State
• Page 666 – Record PSA/TTI Transactions in History Log; ‘‘Personal Station Access’’ on
• Page 667 – Reserved Slots for Attendant Priority Queue; Enter the number of calls that can go in to the emergency queue
• Page 668 – Time Before Off-Hook Alert
• Page 669 – Call Pickup on Intercom Calls
• Page 671 – Controlled Station-to-Station Restriction; Intercepted calls are redirected to the attendant.
• Page 672 – Authorization Code Cancellation Symbol
• Page 673 – Display Authorization Code
• Page 674 – Lines Per Page; Associated with the System printer
• Page 676 – Send All Calls Options:
• Page 677 – Field descriptions for page 5; Conference Parties with Public Network Trunks
• Page 679 – Conference Tone; Wait Answer Supervision Timer; Intrusion Tone
• Page 680 – Special Dial Tone
• Page 681 – DID Busy Treatment; ‘‘AAR and ARS Digit Analysis
• Page 682 – Abort Conference Upon Hang-Up
• Page 683 – 405ND Numeric Terminal Display; This is also known as Distinctive Ringing.; Attendant Originated Calls
• Page 684 – blank
• Page 685 – Send ISDN Trunk Group Name on Tandem Calls
• Page 686 – MWI - Number of Digits Per AUDIX Subscriber; . This field appears; Feature Plus Ext; A valid extension
• Page 687 – International CPN Prefix
• Page 688 – . This field controls the treatment of an; Maximum Length
• Page 689 – US NI Calling Name for Outgoing Calls?
• Page 690 – Pull Transfer
• Page 691 – Misoperation Alerting
• Page 692 – Network Feedback During Tone Detection
• Page 693 – Station Tone Forward Disconnect
• Page 694 – Flashhook Interval
• Page 695 – Italian Protocol Enabled
• Page 696 – Field descriptions for page 8; Call Center System Parameters:
• Page 697 – Minimum Agent-LoginID Password Length; Entering a
• Page 698 – Converse Signaling Tone/Pause
• Page 699 – Interflow-qpos EWT Threshold
• Page 700 – Field descriptions for page 9; Agent and Call Selection Parameters:
• Page 701 – Reason Codes Parameters
• Page 702 – Logout Reason Code Type
• Page 703 – BCMS/VuStats Measurement Interval
• Page 704 – Remove Inactive BCMS/VuStats Agents; Automatic Exclusion by COS; Automatic Exclusion Coverage/Hold; ‘‘Telephone
• Page 705 – Automatic Exclusion with Whisper Page; Group Paging Using Speakerphone
• Page 706 – Group Paging Using Speakerphone screen
• Page 708 – Message Waiting Configuration
• Page 709 – Housekeeper Information Configuration; ), the server and PMS exchange and accept
• Page 710 – Client Room Coverage Path Configuration; This field is used only in ASCII mode.; Extension of PMS
• Page 711 – PMS Protocol Mode; The PMS Protocol Mode field must be; Seconds Before PMS Link Idle Timeout
• Page 712 – PMS Link Maximum Retransmission Requests; Hospitality screen
• Page 713 – Dual Wakeup
• Page 714 – Time of Scheduled Wakeup Activity Report
• Page 715 – Announcement Type
• Page 716 – Auxiliary Board for Announcement
• Page 717 – Display Room Information in Call Display
• Page 718 – Automatic Selection of DID Numbers
• Page 719 – Digit to Insert/Delete
• Page 721 – Hunt Group screen
• Page 722 – Hunt Group screen when Queue and Vector are y
• Page 724 – Group Type
• Page 726 – Security Code
• Page 728 – Time Warning Threshold
• Page 729 – Field description for page 2; If the ACD field is
• Page 730 – Skill; If this field is
• Page 731 – AAS; Appears when the ACD field is
• Page 732 – Measured; either BCMS or VuStats first
• Page 733 – Supervisor Extension
• Page 734 – Inflow Threshold
• Page 735 – Multiple Call Handling; and the ACD field on this screen is; Redirect to VDN
• Page 736 – Appears only when the Controlling Adjunct field is; Field description for page 3
• Page 737 – AUDIX Extension
• Page 738 – Calling Party Number to INTUITY AUDIX; Only appears when the Message Center field is; LWC Reception; command to add the
• Page 739 – First Announcement Extension
• Page 740 – Second Announcement Recurring; Hunt Group for MWI screen
• Page 741 – Message Center
• Page 742 – Enter y to send the calling party number to INTUITY AUDIX.
• Page 743 – This display-only field shows the number of a hunt group.
• Page 744 – Intercom Group
• Page 745 – xt; This field assigns an extension to the group.; DC
• Page 747 – IXC Prefix
• Page 748 – Capacities; Intra-Switch CDR screen; Assigned Members; IP Trunk Configuration Manager; Any valid extension
• Page 749 – Property page the tab displays; Info
• Page 750 – Telephony: PSTN ports; Telephony property page; Use the Telephony property page to:
• Page 751 – The Telephony property page contains the following parameters:; Parameter; Type of Board: IP Trunk; Ports
• Page 752 – Telephony Advanced dialog box; Parameters
• Page 754 – Internet dialog box
• Page 756 – Dial/Routing Plan dialog box; The Dial/Routing Plan dialog box controls:; ITS Servers; accept; reject; Destination IP: The IP address of the remote switch.
• Page 757 – Replace Digits: See the Dial/Routing Plan Worksheets; IP addresses explicitly
• Page 758 – Service Logs dialog box
• Page 759 – QoS dialog box; Error Messages
• Page 760 – Line Pool ID; Properties; Idle - do not monitor QoS
• Page 762 – ISDN trunk group; , but if one end is administered as; ascend; other end must be administered as; descend; . This helps avoid the possibility of; cyclical; Hardware requirements
• Page 763 – You cannot use the TN765 circuit pack with ISDN-BRI interfaces.
• Page 764 – How to administer ISDN trunk groups; Screen
• Page 766 – Notes for Above Tables
• Page 767 – — E1 Circuit Pack
• Page 769 – Design Considerations; Cannot mix BRI and PRI ports in the same trunk group.; Many of the fields on the following screens are described in; ISDN Trunk Group screen
• Page 770 – Calling Number – Delete; Therefore, this field also must contain a value other than
• Page 771 – Carrier Medium
• Page 772 – Codeset to Send Display
• Page 773 – overlap; Far End Test Line No.
• Page 774 – QSIG Value-Added Lucent; This field can be set to; Service Type; cbc
• Page 775 – A tie trunk giving access to an Electronic Tandem Network.
• Page 776 – Supplementary Service Protocol
• Page 777 – Test Call BCC; ‘‘Service; Trunk Hunt
• Page 778 – Usage Alloc; Appears when the Service Type field is; . Specifies whether users want to
• Page 779 – These fields are unique to the ISDN trunk group screen.; BSR Reply-best DISC Cause Value
• Page 780 – DCS Signaling
• Page 781 – Numbering Format
• Page 782 – Path Replacement Method
• Page 783 – Send Calling Number
• Page 784 – Send UCID; ATM; UUI IE Treatment; shared; Wideband Support
• Page 785 – ASAI
• Page 786 – Universal Call ID
• Page 787 – Incoming Call Handling Treatment; This page does not appear if the Digit Handling (in/out) field is; on; outgoing
• Page 788 – The Called/Length matches
• Page 789 – ‘‘Packet Gateway Board’’; Called Len; Called Number
• Page 790 – Del; Insert; calls of this type. Valid entries are; Night Serv
• Page 791 – CBC Trunk Group Usage Allocation; for a detailed description of Usage Allocation Plans.; other; is used for all; that a particular Service/Feature can use at any given
• Page 792 – Fixed
• Page 793 – Scheduled; is entered in this field then there must be at least; Act Time; Wideband Support Options; must be from a TN464C (or later) circuit
• Page 794 – Contiguous
• Page 795 – ISDN Group Member Assignments
• Page 796 – ISDN Numbering — Private; ISDN Number — Private Format
• Page 797 – Network Level
• Page 798 – Level 2 Code
• Page 799 – ISDN Numbering — Public/ Unknown; public
• Page 800 – Ext Len
• Page 801 – CPN Prefix; ISDN-BRI Trunk Circuit Pack
• Page 802 – This name is used to identify the circuit pack.
• Page 804 – The bit pattern sent on the D-channel between valid LAPD packets.
• Page 805 – BRI Trunk (with a TN556B or TN2198 circuit pack); Synch Source; Interface; only if
• Page 806 – Side
• Page 808 – Indicates whether the far end supports the Layer 2 XID test.
• Page 810 – Trunk Member Administration; B-channel 1 uses the port address of the BRI Trunk Port.; add bri-trunk board PPCSS; command is rejected if PPCSS identifies a
• Page 811 – English; Language Translations — AD programming
• Page 813 – Language Translations — Call-Identifiers
• Page 816 – Language Translations — Leave-Word-Calling
• Page 817 – Language Translations — Malicious-Call-Trace
• Page 818 – Language Translations — Miscellaneous-Features
• Page 821 – Language Translations — Property-Management
• Page 823 – Language Translations — Softkey-Labels
• Page 824 – Language Translations — Transfer; for
• Page 825 – Night Destination
• Page 826 – ARS Prefix 1 Required for 10-Digit NANP Calls?; Displays the location number (; Enter y when a 1 must be dialed before all 10-digit NANP calls.
• Page 827 – This field must be filled in for each administered location.
• Page 828 – Number Plan Area Code; Enter the 3-digit numbering plan area code for each location.
• Page 829 – Password of Login Making Change
• Page 830 – Access to INADS Port
• Page 831 – Remote Access Notification
• Page 832 – Access Security Gateway Login Administration; Blocked
• Page 833 – Expiration Date
• Page 834 – Restrict From Time and Restrict to Time
• Page 836 – Voice Paging — TAC
• Page 837 – Code Calling — COR; ‘‘Setting up voice paging over loudspeakers’’ on page 375
• Page 840 – OFF
• Page 841 – Modem Pool Group; Modem Pool Group — Integrated screen if Group Type is integrated
• Page 842 – This field designates what physical model pool you are going to.; Receiver Responds to Remote Loop; This field appears only when the Group Type field is
• Page 843 – Modem Name
• Page 845 – Speed; are optional on “integrated” conversion resource
• Page 846 – Circuit Pack Location; PORT PAIR ASSIGNMENTS; Analog Digital
• Page 848 – Incoming Call Type
• Page 849 – NI for PBX
• Page 850 – Test Call Extension
• Page 851 – Outgoing Forward Signal Present Timer (sec)
• Page 852 – Collect All Digits Before Seizure
• Page 853 – Group II Called Party Category
• Page 854 – Use COR for Calling Party Category; This field applies only to calls made from DEFINITY ECS.; Use the calling facility’s COR to determine category.
• Page 855 – Multifrequency-Signaling-Related Parameters screen; Request Call Category at Start of Call; If
• Page 856 – Number of Incoming ANI Digits
• Page 857 – Address Digits Include End-of-Digits Signal
• Page 858 – ANI Not Available; Multifrequency-Signaling-Related System Parameters screen
• Page 859 – ones from CO on Incoming Forward Calls —; Message codes 1 to 15 display. Assign a meaning to each code.
• Page 860 – ones to CO on Incoming Backward Calls —; for more information.
• Page 861 – Assign a meaning to each code. Refer to
• Page 863 – Group I signals
• Page 864 – ignored
• Page 865 – drop
• Page 866 – Group A signals
• Page 867 – restart
• Page 868 – free; If the station’s COR has MF Incoming Call Trace set to
• Page 869 – system, which does not require such a license,; Music Sources; Source
• Page 870 – Packet Gateway Board
• Page 871 – The PGATE screen is used with G3r configurations.; Enter the slot location of the PGATE circuit pack.; cabinet (Maximum value varies according to switch type)
• Page 872 – Personal CO Line Group; node; Designates node number routing; Blocks the call
• Page 873 – Analog Loss Group
• Page 874 – Digital Loss Group
• Page 875 – ‘‘Trunk Group’’ on page 967; ‘‘Adding a PCOL trunk group’’ on page 345
• Page 876 – Field descriptions for pages 1 and 2; Enter a Pickup Group number when completing a paper screen.
• Page 877 – This field appears only when the Group Call Pickup field is set to; Enter the extension assigned to a station.; PRI Endpoint; Enter the extended group number or blank.; A VDN cannot be assigned to a Call Pickup group.
• Page 879 – Width
• Page 880 – Simultaneous Calls
• Page 882 – To ensure the security of your system, consider the following:
• Page 884 – Remote Access Status; Remote Access Extension; Assign a barrier code length of 7 to provide maximum security.
• Page 885 – Authorization Code Required
• Page 887 – Permanently Disable; ‘‘Setting up remote access’’ on page 297
• Page 888 – RHNPA Table
• Page 889 – RHNPA TABLE
• Page 890 – Pattern Number; Displays the route pattern number (; Grp No; Identifies the services and features used to complete a call.
• Page 891 – NPA
• Page 892 – Hop Lmt
• Page 893 – Inserted Digits
• Page 894 – IXC
• Page 896 – BCIE (Bearer Capability Information Element)
• Page 897 – This field appears when the ISDN-PRI or ISDN-BRI Trunks field is
• Page 898 – LAR; Digit
• Page 899 – Identification; ‘‘Security violations notification’’ on page 1479
• Page 900 – Originating Extension; Set to
• Page 901 – Referral Destination; An extension
• Page 902 – Announcement Extension; Security-Related System Parameters for G3r; Valid extension
• Page 903 – Security-Related System Parameters for G3si and G3csi; here; Minimum Station Security Code Length
• Page 904 – Access Security Gateway Parameters; The following 4 fields display only for the G3r version:; MAINT
• Page 905 – The following fields display only for the G3si and G3csi versions:; INADS; A direct connection to the Expansion Port Network.; NET
• Page 906 – Site Data; Field descriptions for pages 1, 2 and 3
• Page 909 – Active Station Ringing
• Page 910 – Att. Call Waiting Indication
• Page 911 – Auto Select Any Idle Appearance; ‘‘Generalized route selection’’ on page 1340; Bridged Call Alerting; ‘‘Site Data’’ on page 882
• Page 912 – Button Assignments; Cable; neon; Call Waiting Indication
• Page 913 – CDR Privacy; etsi; Japan
• Page 914 – Coverage Msg Retrieval; ‘‘System Parameters Call Coverage /
• Page 916 – Display Cartridge; ‘‘Hospitality’’
• Page 917 – Distinctive Audible Alert
• Page 918 – Event Minimization
• Page 919 – Floor; Enter a valid floor location. See; Headset; HOT LINE DESTINATION — Dial Code
• Page 920 – Idle Appearance Preference
• Page 921 – Lock Messages
• Page 922 – LWC Log External Calls
• Page 923 – Message Lamp Ext
• Page 925 – PCOL/TEG Call Alerting
• Page 926 – Per Station CPN - Send Calling Number
• Page 927 – R Balance Network
• Page 928 – Restrict Last Appearance
• Page 929 – Enter a valid set color as defined in the; for busy call center agents and other users who
• Page 930 – Speakerphone
• Page 931 – Switchhook Flash
• Page 932 – telephones; Analog phone w/Caller ID
• Page 933 – Multiappearance digital; telephones —; Telephone type
• Page 935 – System-Parameters — Call Coverage / Call Forwarding
• Page 936 – This field specifies:; button during this time interval.
• Page 937 – Keep Held SBA at Coverage Point; This field appears only if one of the following is true:
• Page 938 – Maintain SBA At Principal
• Page 939 – Station Hunt Before Coverage
• Page 940 – Coverage After Forwarding; to administer this field.
• Page 941 – Ignore Network Answer Supervision; . An unfortunate consequence is that a short cut-through delay; Treat network answer supervision as a true answer.
• Page 942 – System Parameters Country-Options; Country code table
• Page 944 – Companding Mode
• Page 945 – Analog Ringing Cadence
• Page 946 – Disconnect on No Answer by Call Type
• Page 947 – Identifies the variable digital loss values.
• Page 948 – Digital Tone Plan; Refer to the; Enables customization on the 2-party loss table.
• Page 949 – Identifies the variable digital tone values.; Field descriptions for pages 4–7
• Page 950 – Tone Name; Identifies the number of each tone cadence step.
• Page 952 – Step
• Page 953 – G3 Version; Identifies the version of DEFINITY ECS being used.; Maximum Ports; Appears when the H.323 Trunks field is; Maximum H.323 Stations; Appears when the IP Stations field is
• Page 954 – Maximum IP SoftPhones
• Page 955 – if the system
• Page 956 – ATMS; CAS Main
• Page 957 – Change COR by FAC; To invoke DCS with Rerouting; To set value to
• Page 958 – Allows you to customize the digital loss and digital tone plans.; Allows you to make specific changes.
• Page 960 – Controls permission to administer H.323 trunks.; IP Stations
• Page 961 – Mode Code Interface; AUDIX or other vendors’ voice mail; Multifrequency Signaling; This field only appears on DEFINITY ECS G3r. If set to; Processor and System MSP
• Page 962 – Upgrades PNA or ETN software RTU purchased with earlier systems.
• Page 964 – Displays the call center release installed on the system.
• Page 965 – Allows agents to request additional calls when active on a call.; Reason Codes; Provides basic call vectoring capability.
• Page 966 – Provides for ANI and II-Digits vector routing.
• Page 967 – VDN of Origin Announcement; Allows you to present BCMS statistics on phone displays.
• Page 968 – Logged-In CentreVu Advocate Agents; Appears when the CentreVu Advocate field is; . Provides the following QSIG Supplementary Services:
• Page 969 – Interworking with DCS
• Page 970 – Value Added Lucent; ASAI Capability Groups; Adjunct Call Control
• Page 971 – Request Feature; CallVisor ASAI Optional Features
• Page 972 – Selective Listening; You must logoff and login to effect the permission changes.; System Parameters OCM Call Classification screen; Enable predictive dialing in the switch.
• Page 973 – USA Default Algorithm
• Page 974 – Indicates a continuous tone. If you enter
• Page 975 – Duration Maximum; Specifies the upper limit in milliseconds of the tone duration.; Telecommuting Access; Telecommuting Access Extension; Enter in increments of 25 msec.
• Page 976 – See; This required information relates a tenant to an attendant group.; DEFINITY ECS System Description, for your system’s
• Page 977 – This field appears only if you entered an; If you entered an
• Page 978 – Terminal Parameters
• Page 979 – 400-Series Terminal Parameters; * This field appears only if Customize Parameters is
• Page 980 – 400 Type Terminal Parameters; Default Parameter Set; ‘‘System Parameters; Customize Parameters
• Page 981 – Display Mode
• Page 982 – Determines the touchtone volume fed outbound from the telephone.; Adjunct levels; Determines the volume of voice outbound from the adjunct.
• Page 983 – Terminating Extension Group
• Page 984 – Group Extension
• Page 985 – ISDN Caller Disp
• Page 986 – Messaging Server Name; Unique identifiers for messaging server equipment.
• Page 988 – Time Of Day Routing Plan; Identifies the route pattern for activation time listed.
• Page 991 – CDR FEAC; ‘‘ISDN trunk
• Page 992 – . This screen is only an example, and the; Tie Trunk Group
• Page 994 – ISDN
• Page 995 – CDR Reports; Calls over this trunk group will not generate call detail records.
• Page 997 – Protocol Type; This field appears for all trunk groups except DID and CPE.; Outgoing Display; Displays the trunk group name and number.
• Page 998 – Trunk Signaling Type
• Page 999 – Dial Access; . Entries in this field affect which timers appear on the
• Page 1000 – Busy Threshold
• Page 1001 – This field appears when the Direction field is outgoing or two-way.; Country
• Page 1002 – Version
• Page 1003 – Incoming Destination
• Page 1004 – Auth Code
• Page 1005 – Digit Absorption List
• Page 1006 – ITC
• Page 1007 – Trunk Type; and the CO trunks must use ports on a TN2199 circuit
• Page 1008 – cont
• Page 1009 – Outgoing Dial Type; ‘‘Types of address
• Page 1011 – Entering; Incoming Dial Type
• Page 1013 – Trunk Termination
• Page 1014 – Analog Gain
• Page 1015 – Digits; how many digits are deleted. If the Digit Treatment field is; Expected Digits
• Page 1016 – Auto Guard
• Page 1018 – Line Length; Send Release Ack
• Page 1019 – Extended Loop Range
• Page 1021 – Disconnect Supervision-In
• Page 1022 – Disconnect Supervision-Out; Do not set this field to
• Page 1023 – Cyclical Hunt
• Page 1024 – Receive Answer Supervision
• Page 1025 – CO Trunk Group; ACA Assignment; internal
• Page 1026 – nternal Alert
• Page 1028 – Used for DCS
• Page 1029 – Shuttle
• Page 1030 – Charge Conversion; ‘‘Start Position’’
• Page 1031 – Currency Symbol; ‘‘Start B Signal’’ on page
• Page 1032 – Receive Analog Incoming Call ID
• Page 1033 – Per Call CPN Unblocking Code
• Page 1034 – Administrable Timers for Trunk Group
• Page 1035 – Incoming Dial Guard (msec
• Page 1040 – Glare
• Page 1043 – PPS
• Page 1044 – PPM
• Page 1046 – TTL Type; The far-end switch containing the TTL may be any of the following:; 05 without return loss; Type TTL
• Page 1047 – All thresholds appear.; TTL Vendor
• Page 1048 – Trunk Vendor; Shows the length in kilometers.
• Page 1049 – Unacceptable Threshold - Min - 1004 Hz Loss
• Page 1052 – Marginal Threshold - Minimum ERL
• Page 1053 – Group Member Assignments
• Page 1054 – Total Administered Members
• Page 1057 – ‘‘Managing trunks’’ on page 337
• Page 1059 – Vector Number
• Page 1061 – VDN of Origin Annc. Extension; VDN extension Enter the extension number of the VDN of Origin
• Page 1062 – BSR Application
• Page 1065 – Action
• Page 1074 – Daylight Savings Rule
• Page 1089 – Phone reference; This section includes descriptions of the following telephones:
• Page 1090 – CALLMASTER telephones (page; Multibutton electronic telephones
• Page 1091 – ‘‘Adding
• Page 1092 – Ringer volume control
• Page 1093 – Handset parking tab
• Page 1094 – control
• Page 1095 – MUTE button, which mutes the handset or speakerphone microphone
• Page 1096 – The 6408 telephone is available in the following four models:
• Page 1097 – Volume control button
• Page 1098 – Display control buttons
• Page 1099 – The 7303H is a 10-button telephone that can be desk or wall mounted.
• Page 1101 – 0 programmable buttons
• Page 1102 – 31x-series hybrid telephones
• Page 1109 – There are three versions of the 7407D telephone:
• Page 1112 – programmable buttons
• Page 1114 – 405D telephone with optional function key module
• Page 1115 – 405D telephone with optional digital display module; Digital display module with 7 display buttons
• Page 1116 – 405D telephone with optional call coverage module; Call coverage module with 20 coverage module buttons
• Page 1117 – 405D telephone with optional digital terminal data module
• Page 1118 – programmable buttons
• Page 1122 – 434D telephone with optional call coverage module; Call coverage module with 20 coverage module
• Page 1123 – 434D telephone with optional digital display module
• Page 1126 – programmable buttons
• Page 1129 – The 8403 can be used in either a 4-wire or 2-wire environment.
• Page 1130 – The 8410B is the basic set, without a display.
• Page 1136 – CALLMASTER telephones; There are several types of CALLMASTER telephones:
• Page 1137 – CALLMASTER II/CALLMASTER III digital telephone
• Page 1138 – CALLMASTER IV digital telephone
• Page 1139 – CALLMASTER V digital telephone
• Page 1140 – Cordless telephones; The MDW 9000 Wireless Telephone is part of the TransTalk
• Page 1141 – programmable buttons
• Page 1143 – DEFINITY IP Softphone interface
• Page 1144 – CentreVu IP Agent interface; Road-warrior application; NetMeeting; Telecommuter application
• Page 1145 – ‘‘Adding a DEFINITY IP Softphone’’ on page 52
• Page 1147 – AAR and ARS partitioning; Use partitioning for:
• Page 1148 – ‘‘Time of Day Routing’’ on page 1553; ‘‘Defining ARS Partitions’’ on page 191
• Page 1149 – AAR/ARS shortcut dialing; Shortcut dialing simplifies dialing in the following ways:
• Page 1150 – Displays; ‘‘Malicious Call Trace’’ on page 1421; ‘‘Integrated Directory’’ on page 1501; Emergency numbers
• Page 1151 – AUDIX
• Page 1152 – ‘‘Dial Plan Record’’ on page 593
• Page 1153 – Abbreviated Dialing; List types; personal; Personal lists
• Page 1154 – System lists; Last Number Dialed
• Page 1155 – ‘‘Adding abbreviated dialing lists’’ on page 79; Detailed Description
• Page 1157 – ‘‘Using access security gateway’’ on page 319; Administered Connections; SDDN
• Page 1158 – Originating endpoint is in-service or idle state.
• Page 1159 – status administered-connection
• Page 1162 – Administrable Language Displays
• Page 1164 – Alternate facility restriction levels; You can administer an; Authorization codes
• Page 1165 – Example of authorization codes with AFRLs; Answer detection; Brief description
• Page 1166 – Network answer supervision; Call Detail Recording
• Page 1167 – Attendant Features
• Page 1168 – Attendant Call Waiting
• Page 1169 – Data Privacy, Data Restriction
• Page 1170 – Authorization Codes; Attendant Direct Extension Selection
• Page 1171 – Enhanced DXS Tracking; Group Display button; Attendant Intrusion
• Page 1172 – Attendant Override of Diversion Features; Centralized Attendant Services
• Page 1173 – Attendant Vectoring; Console
• Page 1174 – hc; appears on the attendant display. You can administer either a
• Page 1175 – Call Coverage; Visually Impaired Attendant Service; The six VIAS attendant buttons are:
• Page 1176 – Audible Message Waiting
• Page 1177 – Authorization codes may be used to:
• Page 1178 – For more information, refer to BCS Products Security Handbook.; AAR and ARS Calls
• Page 1179 – Authorization codes impact calling privileges by:
• Page 1180 – ‘‘Barrier codes’’ on page 1172
• Page 1181 – Automated Attendant; collect digits; route-to command in a prompting
• Page 1184 – Automatic callback for busy trunks; — The called party is not available within 30 minutes.
• Page 1186 – Automatic circuit assurance
• Page 1187 – The referral call; The fact that this is an ACA call; The audit trail; Time and date of referral
• Page 1189 – Automatic Number Identification; Inband Automatic Number Identification
• Page 1190 – Outgoing Automatic Number Identification
• Page 1191 – ‘‘Displaying ANI calling party information’’ on page 109; Automatic routing — general
• Page 1192 – Automatic Routing
• Page 1193 – AAR
• Page 1195 – Trunking facilities; ARS Digit Analysis Default Translations —; Total Digits
• Page 1196 – Barrier codes
• Page 1197 – ‘‘Remote Access’’ on page 1466
• Page 1198 – Bridged Call Appearance
• Page 1199 – Considerations for single-line telephones
• Page 1200 – Considerations for multiappearance telephones
• Page 1203 – Call Forwarding All Calls, Call Forward Busy/Don’t Answer
• Page 1204 – — Multiappearance telephones
• Page 1212 – Busy Indicator
• Page 1213 – Busy Verification; describes the process.
• Page 1214 – Verification of a telephone
• Page 1215 – Verification of an ACD Split, UCD Group, or DDC Group r
• Page 1216 – Verification of a Trunk
• Page 1218 – Loudspeaker Paging Access; Attendant Console screen
• Page 1219 – Call Charge Information; Advice of Charge — for ISDN trunks; CO
• Page 1220 – PCOL; CDR Output; ‘‘Viewing call charge information’’ on page 449
• Page 1221 – Attendant consoles
• Page 1223 – CDR Adjuncts
• Page 1224 – ‘‘Extended; Hardware requirement
• Page 1226 – Call Classification
• Page 1227 – Subsequent redirection interval; Type of Coverage
• Page 1228 – Call redirection criteria; Active
• Page 1229 – Send All Calls/Go to Cover; Features that override Call Coverage
• Page 1231 – Conditions that override Call Coverage
• Page 1232 – Covering-user options; Consult
• Page 1233 – Coverage Incoming Call Identification
• Page 1234 – Off-Net Call Coverage; Thursday
• Page 1236 – VDN in a Call Coverage path
• Page 1237 – ‘‘Extended User Administration of Redirected Calls’’; Measurements and reports; The Call Detail Recording (CDR) shows the outgoing trunk calls.; Executive Coverage
• Page 1241 – Class of Restriction and Controlled Restrictions
• Page 1243 – Simulated Bridged Appearance; External
• Page 1245 – ‘‘Setting up basic call coverage’’ on page 117
• Page 1247 – Call Splitting; button for the second time, so there is; ITCS examples
• Page 1248 – Outgoing trunk call splitting
• Page 1249 – OTCS examples
• Page 1250 – Intraswitch CDR; Attendant transfer outgoing trunk; Attd–B
• Page 1251 – Privacy; this field is set to; CDR output; Calls are blocked with a reorder tone
• Page 1252 – CDR Record formats; Table; Customized
• Page 1254 – Call Detail Record formats; CDR Data format — TELESEER
• Page 1256 – CDR Data Format — Enhanced TELESEER
• Page 1257 – CDR Data Format — 59 Character
• Page 1258 – CDR Data Format — Printer
• Page 1261 – CDR Data Format — Enhanced Printer —; Position
• Page 1262 – CDR Data Format — LSU-Expand
• Page 1267 – CDR Data Format — Expanded —
• Page 1269 – CDR Data Format — Enhanced Expanded —
• Page 1271 – CDR Data Format — Unformatted —
• Page 1272 – CDR Data Format — Enhanced Unformatted
• Page 1275 – CDR Data Format — Int-Direct —
• Page 1276 – CDR Data Format — Int-ISDN
• Page 1277 – CDR Data Format — Int-ISDN —
• Page 1278 – Call detail record field descriptions; Carriage return
• Page 1279 – Authorization Code; — 2 digits; Bearer Capability Class; — 0 = Voice Grade Data and Voice; Calling Number
• Page 1280 – Calling Number/Incoming TAC; — 1 character; Condition Codes
• Page 1281 – The record includes the time and duration of the outage.; Condition Codes —; Description
• Page 1282 – If the trunk-group CDR Reports field is set to; ring; , CDR records the ring
• Page 1283 – Condition Code Override Matrix
• Page 1284 – — When the user dials
• Page 1285 – Feature Flag
• Page 1287 – ‘‘Receiving call-charge information’’ on page 446
• Page 1288 – — ISDN formats — 3 or 4 digits; Line Feed; character; Outgoing Circuit Identification
• Page 1290 – Encoding for TSC Flag; Circuit-switched call without TSC requests
• Page 1291 – Time
• Page 1296 – — If the call terminates to a trunk, CDR generates the following two
• Page 1297 – DCS
• Page 1299 – Dialed Number
• Page 1302 – Call Forwarding
• Page 1304 – Call Forwarding — Override
• Page 1305 – ‘‘Special Dial
• Page 1306 – ‘‘Coverage Path’’; Forwarding All
• Page 1307 – Answer Detection
• Page 1310 – ‘‘System Parameters Call Coverage / Call Forwarding’’ on page 911
• Page 1311 – Call Park; — A coverage answer group
• Page 1313 – Call Pickup
• Page 1314 – If a user’s telephone has a Call Pickup button and status lamp, then:; Directed Call Pickup
• Page 1318 – Privacy — Manual Exclusion; Call Waiting Termination; You assign Call Waiting Termination on a per-telephone basis.
• Page 1321 – ‘‘ISDN
• Page 1323 – Indicates which facilities or services; Usage allocation plans
• Page 1324 – A UAP allows the customer to set the following options:; Incoming call-handling treatment
• Page 1325 – Call detail recording
• Page 1326 – Calling Party/Billing Number; Brief Description
• Page 1327 – Calling Party Number Restriction
• Page 1328 – Called-party and calling-party restrictions
• Page 1329 – Inward restrictions
• Page 1330 – Termination restrictions
• Page 1331 – ‘‘Class of Service’’ on page; Interactions for called-party and calling-party restrictions
• Page 1332 – Interactions for fully restricted service restrictions
• Page 1333 – Conference
• Page 1334 – , the COR of the party being
• Page 1335 – Related Topics; ‘‘Feature-Related System Parameters’’ on page 632; Restriction
• Page 1337 – Crisis Alert; Multiple emergency calls
• Page 1338 – Centralized Attendant Service
• Page 1339 – Dial Plan; Whether or not the PBX code is local to this system (optional).
• Page 1340 – Attendant Display and Telephone (Voice Terminal) Display
• Page 1341 – Distinctive Ringing; Personalized Ringing; DS1 Trunk Service
• Page 1342 – ‘‘Signaling modes’’ on page 1320
• Page 1343 – DS1 operational and signaling parameters; Companding
• Page 1344 – Signaling modes
• Page 1345 – Public network signaling administration for ISDN-PRI Layer 3
• Page 1347 – Emergency Access to the Attendant
• Page 1350 – Emergency Transfer
• Page 1351 – Night Service
• Page 1352 – COS and Extended User Administration of Redirected Calls of Call
• Page 1353 – How to use from an off-site location; Extended Call Fwd All Activate; How to interrupt the command sequence; Bridged Appearance
• Page 1354 – ‘‘Setting up telecommuting’’ on page 285
• Page 1357 – D-Channel Backup activation; System Technician Commands; Screens used to administer FAS and NFAS; — all
• Page 1358 – Guidelines for administering FAS and NFAS; Coordinate the following when implementing FAS and NFAS:
• Page 1359 – DS1 Circuit Pack screen
• Page 1360 – Interfaces
• Page 1361 – Group
• Page 1362 – attendant
• Page 1363 – Call terminating facilities; Wide Area Telecommunications Service (WATS); FRL guidelines
• Page 1364 – ‘‘Class of Restriction’’ on page 1304; Generalized route selection
• Page 1365 – Determination of ITC Codepoint
• Page 1366 – BCC Assignment
• Page 1367 – Group paging; ‘‘Interactions’’ on page; Legend
• Page 1368 – Controlling access to paging groups
• Page 1370 – Each feature indicates how to administer the
• Page 1371 – Maid Status
• Page 1373 – Voice Prompting with Room Activated with Tones Off
• Page 1378 – Do Not Disturb
• Page 1379 – Activation by Attendant; Administer the following reports for printing on a daily basis:
• Page 1381 – Names Registration; The switch performs the following procedures at check-in:; Check Out; The switch clears any previous wakeup calls.
• Page 1382 – Guest Information Input/Change; A guest room extension can have a maximum of 5 digits.
• Page 1383 – Property Management System Interface
• Page 1384 – the switch and when you use the PMS.; Feature; Automatic Wakeup
• Page 1387 – Message Waiting Notification
• Page 1388 – Housekeeping Status; Room phone access code type
• Page 1389 – Room Change/Room Swap
• Page 1390 – Do not remove an extension while the PMS link is active.; Attendant Console or Front Desk Terminal
• Page 1392 – Hunt Groups
• Page 1393 – The following sections describe how a hunt group works.; Hunting methods; Circular; circ; when the call should be routed in a “round-robin”
• Page 1394 – Queue warning level
• Page 1395 – Assume that a hunt group has the following parameters.
• Page 1396 – agent to be available and still will queue calls.; Hunt Group Busy; New calls to the hunt group receive busy tone or go to coverage.
• Page 1397 – Send All Calls
• Page 1400 – ‘‘Announcements/Audio Sources’’ on page 480; Incoming Call Line Identification
• Page 1401 – Intercom; You can create up to 32 intercom groups on one DEFINITY ECS.
• Page 1402 – Phones
• Page 1403 – Internal Automatic Answer
• Page 1404 – IAA Feature Operations
• Page 1407 – IP trunk service; Caller
• Page 1408 – Restricting access; Called party
• Page 1410 – ‘‘Enhancing system security’’
• Page 1411 – PSTN Fallback
• Page 1412 – PSTN Example; PSTN Fallback is not used; PSTN Fallback is used with one remote site; Create one trunk group for all of your licensed channels.
• Page 1413 – Network issues; PSTN Fallback is used with; multiple remote sites; Create a separate trunk group for the channels of each line pool.
• Page 1414 – The data is right-justified and padded with blanks.
• Page 1415 – Quality of Service Logs; Incoming Cir ID
• Page 1417 – Making phone calls with computers
• Page 1418 – ISDN service; ISDN supports the following:
• Page 1419 – Screens used to administer ISDN
• Page 1420 – Transmission rate and protocols; ‘‘DS1 Trunk Service’’ on page 1317
• Page 1421 – AT&T Switched Network Protocol; Public switched network
• Page 1422 – Call Identification Display
• Page 1423 – Private network services; Existing interface
• Page 1424 – DCS services
• Page 1425 – National ISDN-2 Services; NI-2 provides users with the following services:; Calling Line Identification; ‘‘Facility and Non-Facility Associated Signaling’’
• Page 1426 – ISDN interworking; Call from network to Switch B
• Page 1427 – Calling Party’s Number
• Page 1428 – Connected Party’s Name; Displays for redirected calls; — Calling Party Display
• Page 1429 – — Connected Party Display; Displays for conference calls
• Page 1430 – Overlap Sending; Australia Malicious Call Trace
• Page 1431 – according to
• Page 1432 – Leave Word Calling
• Page 1433 – AUDIX Interface
• Page 1434 – Line Lockout; busy
• Page 1435 – Line Lockout occurs when:; Line Lockout does not apply to multiappearance telephones.
• Page 1436 – Attendant group
• Page 1437 – Cause Value
• Page 1438 – LAR measurement
• Page 1439 – Loss Plans
• Page 1440 – Loudspeaker paging
• Page 1441 – Users with multi-appearance phones
• Page 1442 – Restrictions on loudspeaker paging
• Page 1444 – Chime paging
• Page 1445 – Malicious Call Trace; MCT Voice Recorder; Push an MCT-Activate feature button
• Page 1446 – Controlling MCT
• Page 1447 – Administering MCT for ISDN notification; pbx
• Page 1450 – Trunk Access Code; Messaging Server Interface
• Page 1451 – shows an MS interface to the system. You can provide SCI link
• Page 1452 – Typical Messaging Server Interface Connections; ‘‘Audible Message Waiting’’ on page 1152
• Page 1453 – Misoperation Handling
• Page 1454 – and set the Misoperation Alerting field to
• Page 1455 – Enhanced operation; user flashes to transfer the call to another terminal.
• Page 1456 – Digital terminal misoperation; Attendant Lockout
• Page 1457 – The integrated-conversion modems support the following options:
• Page 1458 – Send space disconnect
• Page 1460 – Ringing Appearance Preference
• Page 1462 – DEFINITY ECS supports two frequency groups:
• Page 1463 – MFE
• Page 1464 – Guidelines for administering MF signaling; Forward
• Page 1465 – inloc
• Page 1466 – For India
• Page 1468 – For India Only
• Page 1469 – Hunt Group Night Service
• Page 1470 – Trunk Answer from Any Station; Users can activate TAAS if each of the following conditions is met:; Trunk Group Night Service
• Page 1472 – Considerations for TAAS; — When a user activates System Night Service, any trunks that are
• Page 1473 – ACD; Interactions for Night Console Service
• Page 1474 – Interactions for Night Station Service
• Page 1475 – Interactions for TAAS
• Page 1477 – For Trunk Group Night Service
• Page 1478 – ‘‘Installing home equipment’’ on page 295
• Page 1482 – Data Communications Access; Personal Station Access
• Page 1484 – Dissociated telephones; Adjunct/Switch Application Interface
• Page 1487 – ‘‘Feature-Related System
• Page 1488 – Analog Station Recall Operation and Feature Activation; Recorded Announcements
• Page 1489 – ‘‘Managing announcements’’ on page 365
• Page 1491 – Read the information in
• Page 1493 – Whether the code is active or expired; Barrier Codes; Limit the length of time an access code remains valid
• Page 1495 – Reset Shift Call
• Page 1498 – Ringer Cutoff; Redirect notification is
• Page 1499 – Ringing
• Page 1503 – Security violations notification; Login violations; Security violation thresholds and notification
• Page 1504 – Sequence of events
• Page 1505 – To find out what svn-halt buttons exist in the system, type; The SVN Button Locations screen appears.; SVN Referral Call With Announcement
• Page 1506 – ‘‘Monitoring the Access Security Gateway history log’’ on page 323
• Page 1507 – Service observing; Observers can monitor calls to any of the following:
• Page 1508 – How to observe calls; Service Observing Listen Only Access Code; Restrictions
• Page 1509 – Trunk calls
• Page 1511 – ‘‘Observing calls’’ on page 387
• Page 1512 – Examples; Sample Hotel/Motel Dial Plan 1
• Page 1513 – Sample Hotel/Motel Dial Plan 2
• Page 1514 – You should administer the Short Interdigit Timeout on the
• Page 1515 – Attendant Display and Telephone Display; Station Hunting
• Page 1516 – Station Hunting examples
• Page 1517 – Station hunting options
• Page 1518 – list usage extension xxxxx
• Page 1520 – with cov
• Page 1522 – Station Security Codes; ‘‘Assigning an extender password’’ on page 294
• Page 1523 – ‘‘Security-Related System Parameters’’ on page 875; Telephone Displays; Enhanced Telephone Display; Button display modes
• Page 1524 – Button Mode
• Page 1525 – NO MESSAGES
• Page 1526 – Information on the display; b=OUTSIDE CALL 8
• Page 1527 – Display; a=TOM BROWN 3062
• Page 1528 – Message retrieval
• Page 1530 – Feature information displays
• Page 1533 – For each language, the active call appearance appears as:
• Page 1535 – Date/Time Mode and Formats
• Page 1536 – Months of the Year Format
• Page 1537 – Enhanced Abbreviated Dialing -user defined
• Page 1538 – INTL
• Page 1539 – Leave Word Calling Format
• Page 1540 – Leave Word Calling Messages; French
• Page 1543 – Queue Status Indication; Miscellaneous Call Identifier
• Page 1544 – Miscellaneous Call Identifier —; English French Italian Spanish
• Page 1547 – User Identifiers
• Page 1549 – Security Violation Notification; Login Violation; Property Management System Interface —
• Page 1552 – Mapping enhanced display characters; English French Italian Spanish
• Page 1553 – US English to Russian characters; space
• Page 1554 – US English to Japanese characters
• Page 1555 – US English to European characters; sp ac e
• Page 1557 – US English to Ukrainian characters
• Page 1558 – Temporary Bridged Appearance
• Page 1560 – Tenant Partitioning; system, which does not require such a license.
• Page 1561 – ‘‘Interactions’’ on page 1542; Tenant Partitioning capabilities
• Page 1562 – All tenants can have attendant services.; Partitioning tenants
• Page 1563 – Access control
• Page 1564 – Network route selection
• Page 1565 – Calling permissions for partitions
• Page 1566 – Detailed description of Multiple Music-on-Hold
• Page 1569 – CMS
• Page 1571 – Uniform Dial Plan; Terminal Translation Initialization; Attendants
• Page 1572 – data; Voice/data telephones
• Page 1573 – — If there is dial tone, the merge is complete.; Security measures
• Page 1575 – Expert Agent Selection
• Page 1577 – ‘‘Terminating Extension Group’’ on page 959; Time of Day Routing
• Page 1584 – Release Link Trunks
• Page 1586 – Trunk Flash
• Page 1587 – FAC activation of the trunk flash feature is allowed.
• Page 1588 – Trunks and Trunk Groups; the public telephone network; DEFINITY ECS supports the following basic trunk types.; Access
• Page 1589 – Lucent does not recommend tandeming 911 calls.; Bridged stations
• Page 1590 – CPE — Customer-Provided Equipment
• Page 1591 – IP Trunks — Internet Protocol Trunks; ‘‘IP; ISDN — Integrated Services Digital Network
• Page 1592 – Analog tie trunks
• Page 1593 – Transmission and supervisory signaling; Type of trunk
• Page 1594 – The distant office’s acknowledgment that it is ready to; Seizure signals; — Callers who remain off-hook after completing a call won’t be
• Page 1595 – Automatic
• Page 1596 – Types of address transmission; A method of signaling that consists of; Signaling; addressing; Signaling arrangements that make; Analog vs. digital trunks
• Page 1597 – Voice Message Retrieval
• Page 1600 – Voice Messaging Systems; The following features do not use coverage paths:
• Page 1601 – AUDIX System; AUDIX Administration, and I
• Page 1602 – Centralized Voice Mail; Fraudulent long-distance calls can be placed through I
• Page 1603 – For AUDIX only; Attendant Conference
• Page 1605 – Integration with System 75 and DEFINITY Communications
• Page 1606 – Whisper paging
• Page 1607 – You cannot administer a Whisper Page Off button on a soft key.
• Page 1608 – Call redirection overrides; ‘‘Allowing users to block whisper pages’’; Group answering environments
• Page 1610 – ‘‘Paging users who are on active calls’’ on page 383
• Page 1611 – How to administer Wideband Switching
• Page 1612 – Perform wideband line-side
• Page 1613 – Endpoint applications with signaling
• Page 1615 – Universal digital signal level 1 board
• Page 1616 – Scheduled batch processing.
• Page 1617 – Primary data connectivity.; Permanent data connections (those always active
• Page 1621 – Glare prevention
• Page 1622 – GLARE RESOLUTION
• Page 1623 – Blocking prevention
• Page 1625 – Facility and Non-Facility Associated Signaling
• Page 1626 – Data Modules; medium; broadband; . It is enabled if the Level of; precise
• Page 1628 – Basic DEFINITY ECS documents; Administration
• Page 1630 – Installation and maintenance
• Page 1632 – Call center documents
• Page 1633 – CentreVu CMS
• Page 1634 – Application-specific documents; These documents support specific DEFINITY applications.
• Page 1635 – DEFINITY ECS — Application Notes for Type Approval
• Page 1636 – Numerics; angel
• Page 1637 – ACU
• Page 1638 – access endpoint
• Page 1640 – ARS; ATB
• Page 1641 – automatic restoration
• Page 1642 – AUX
• Page 1643 – BCMS; bit; BRI; bridged appearance
• Page 1644 – BTU
• Page 1645 – CAMA
• Page 1646 – capability group; capability
• Page 1647 – channel
• Page 1650 – call work code
• Page 1651 – data terminal
• Page 1652 – DID
• Page 1653 – digital trunk
• Page 1654 – domain-controlled split
• Page 1655 – duplication
• Page 1656 – emergency transfer
• Page 1657 – ETSI; FAC
• Page 1659 – FRL
• Page 1660 – HNPA; Hz
• Page 1661 – immediate-start tie trunk
• Page 1662 – INS
• Page 1663 – Integrated Services Digital Network (ISDN)
• Page 1664 – lightwave transceiver
• Page 1665 – line buildout; LINL; loss plan
• Page 1666 – maintenance
• Page 1667 – memory
• Page 1668 – modulator-demodulator; monitored call
• Page 1670 – narrowband
• Page 1671 – null modem cable; offered load
• Page 1672 – packet bus; packet switching; packet
• Page 1673 – party/extension active on call; pickup group
• Page 1674 – port; port-network connectivity
• Page 1675 – processor carrier; processor port network (PPN) control carrier
• Page 1676 – QPPCN; RAM
• Page 1678 – single-carrier cabinet
• Page 1679 – simplex system; simulated bridged appearance; single-line voice terminal
• Page 1681 – SVN; SXS; SYSAM
• Page 1683 – time interval
• Page 1685 – vector-controlled split
• Page 1686 – wideband