Lucent Technologies 7103A - Manual

Lucent Technologies 7103A

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Table of Contents:

  • Page 3 – Contents
  • Page 5 – Centralized Attendant Service; GL; Glossary and Abbreviations; IN; Index
  • Page 7 – Introduction; The rest of this book includes:
  • Page 8 – Conventions Used in This Document; Security Measures
  • Page 9 – Rerouting calls to console operators
  • Page 11 – Understanding the Console Layout; Physical Layout of Your Console
  • Page 12 – Volume Control Buttons
  • Page 13 – Outside-Lines Buttons Area
  • Page 14 – A Control lamp indicating that an outside line is in use; Sample Outside-Lines Buttons Area; A call appearance button for answering or placing calls
  • Page 15 – Call Appearance Buttons and Lamps
  • Page 16 – Call Processing Indicators; Continued on next page
  • Page 17 – Features; Chapter 4, ‘‘Using the Features’’; Lamp Name
  • Page 18 – Feature Button Area
  • Page 19 – Display; These display mode buttons are as follows:; Displaying in Normal Mode; button and stops when you press the
  • Page 22 – Table 2; ORIG
  • Page 23 – Table 4
  • Page 24 – Chapter 4, ‘‘Using the; Ringer-Volume Control Area; Call Status Identifiers
  • Page 25 – Ringer Volume Control Area (enhanced console); The ringer volume control area has an; button. To adjust the volume on your console:; button to choose the type of tone that you wish to adjust.; (up) button to increase the volume or the; ‘‘Transferring Calls to Internal Extensions’’ on page 24
  • Page 26 – Selector Console Area; If the lamp is dark, the extension is idle.
  • Page 27 – Tones Heard Through Handset or Headset; Table; Ringing and Tones Descriptions
  • Page 28 – Low; Ringing and Tones Descriptions (Continued)
  • Page 29 – Operating the Console; Chapter 5, ‘‘Centralized Attendant Service’’
  • Page 30 – Activating the Console
  • Page 32 – Placing Callers on Hold; Connecting Two or More Callers
  • Page 33 – Answering Emergency Calls; EMERG
  • Page 35 – Using the Features; Speeding Up the Console; Using Auto Start
  • Page 37 – button for the next incoming call, placing the first caller on; Handling Multiple-Party Calls; You can connect up to five callers on a single call.
  • Page 39 – Example; Paging with Deluxe Voice Paging; Table 1 on page 6
  • Page 40 – Loudspeaker Paging Access — Deluxe; Procedures; Tell the caller that you are going to page the called party.; through P; Keypad buttons to dial an access code; Answering Calls for Another Party
  • Page 41 – Attendant Backup
  • Page 42 – Call Coverage; Table 6; Forwarding All Calls; Call Coverage Display Information; or
  • Page 43 – Parking Calls
  • Page 44 – Paging for Called Parties
  • Page 45 – Chime Paging
  • Page 47 – Paging with Voice Paging
  • Page 49 – Assisting Callers with Special Tools; Using Call Waiting
  • Page 52 – Press the; Overriding Diversion Features; Attendant Override of Diversion Features; To override diversion features:; Emergency Notification to Digital Telephones
  • Page 53 – Feature Name
  • Page 55 – Emergency Access to Attendant; A user takes the handset off-hook or dials the feature access code.; Placing a Series of Calls
  • Page 56 – Examples; Attendant Serial Calling; To manage a serial call:; When the call is complete, it returns to the console.; button to terminate a serial call.; Managing Outside Lines; Controlling Access to Outside Lines
  • Page 58 – Information about the changing status of a call; Choosing Outside Lines; Attendant Direct Trunk Group Selection; To select an outside line:; Using Features for Internal Use; Restricting Calls; Table 7
  • Page 59 – Calling Restrictions
  • Page 60 – Activating Don’t Split
  • Page 65 – END OF
  • Page 66 – Immediate Manual Override
  • Page 68 – Clocked Manual Override
  • Page 69 – Using Visually Impaired Attendant Service; Table 8; Using VIAS Buttons
  • Page 72 – Using CAS-Associated Tones
  • Page 73 – Using CAS Operating Procedures
  • Page 74 – If the caller does not want to wait, take a message and press the; Placing Calls on Remote Hold; To place calls on remote hold:; Using CAS Backup Service; To transfer a CAS call from a multi-line phone:
  • Page 75 – Placing CAS Calls on Remote Hold
  • Page 76 – Single-Line Phone — Night Service Operations
  • Page 77 – Routine Maintenance; Testing the Console; Figure 1 on page 6
  • Page 78 – To test the display and lamps on a 302C console:; and; button simultaneously.; to place console back in service; Cleaning Your Console; Night Service — Reactivate Night Service as desired.
  • Page 79 – terminal
  • Page 82 – Integ rated Servic es Dig ital; A c onnec tion b etween two users within a system.; ap p earanc e; Leave Word Calling
  • Page 85 – Numerics
Loading the manual

555-230-700
Comcode 108383837
Issue 4
June 1999

DEFINITY

®

Enterprise Communications Server

Release 7
Console Operations

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Summary

Page 3 - Contents

DEFINITY® Enterprise Communications Server Release 7Console Operations 555-230-700 Issue 4 June 1999 Contents iii Contents Contents iii 1 Introduction 1 ■ Conventions Used in This Document 2 ■ Security Measures 2 2 Understanding the Console Layout 5 ■ Physical Layout of Your Console 5 Outside-Lines ...

Page 5 - Centralized Attendant Service; GL; Glossary and Abbreviations; IN; Index

DEFINITY® Enterprise Communications Server Release 7Console Operations 555-230-700 Issue 4 June 1999 Contents v Using Visually Impaired Attendant Service 63 5 Centralized Attendant Service 65 ■ Identifying Differences in a CAS Environment 65 Using CAS-Associated Tones 66 Using a CAS Display 66 Using...

Page 7 - Introduction; The rest of this book includes:

Introduction 1 1 DEFINITY® Enterprise Communications Server Release 7Console Operations 555-230-700 Issue 4 June 1999 1 Introduction If you are a console operator, this book is for you! It is designed to show you the physical layout of your computer, how to perform standard and specialty functions, ...

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