Page 2 - Notice; Your Responsibility for Your System’s Security; System Programming; Federal Communications Commission Statement; System Programming
Notice Every effort has been made to ensure that the information in this guide is complete and accurate at the time of printing. Information, however, is subject to change. See Appendix A, “Customer Support Information,” in System Programming , for important information. Your Responsibility for Your...
Page 3 - Trademarks; UNIX is a registered trademark of UNIX System Laboratories, Inc.
Canadian Department of Communications (DOC) Interference Information This digital apparatus does not exceed the Class A limits for radio noise emissions set out in the radio interferenceregulations of the Canadian Department of Communications. Le Présent Appareil Numérique n’émet pas de bruits radio...
Page 4 - should be reported; to Lucent Technologies Corporate Security at; suspect you are being victimized; by toll fraud and you need
Ordering Information For more information about Lucent Technologies documents, refer to the section entitled, “Related Documents” in “About This Guide.” Support Telephone Number In the continental US, Lucent Technologies provides a toll-free customer helpline 24 hours a day. Call the Lucent Technolo...
Page 5 - Issue 1; Contents
MERLIN LEGEND Communications System Release 7.0Pocket Reference 555-670-116 Issue 1 April 1999 v Contents Release 7.0 Enhancements (April 1999) 1 Release 6.1 Enhancements (August 1998) 4 Release 6.0 Enhancements (February 1998) 7 Release 5.0 Enhancements (June 1997) 11 Release 4.2 Enhancements (June...
Page 7 - . The ETR telephones; Expanded Digital Endpoint Connectivity
MERLIN LEGEND Communications System Release 7.0Pocket Reference 555-670-116 Issue 1 April 1999 1 Release 7.0 Enhancements (April 1999) Release 7.0 Enhancements (April 1999) Release 7.0 includes all Release 6.1 functionality, plus the enhancements listed below. ■ MLS and Enhanced Tip/Ring (ETR) Telep...
Page 8 - Priority call queuing provides the ability to:; Calling Party Name on Caller ID
MERLIN LEGEND Communications System Release 7.0Pocket Reference 555-670-116 Issue 1 April 1999 2 Release 7.0 Enhancements (April 1999) ■ Priority Call Queuing Priority call queuing provides the ability to: — Place some callers ahead of others who are waiting for the same agent group. — Give key clie...
Page 11 - A calling group can have a; single; non-local member that is; only; member in the; Network Reference
MERLIN LEGEND Communications System Release 7.0Pocket Reference 555-670-116 Issue 1 April 1999 5 Release 6.1 Enhancements (August 1998) ■ Group Calling Enhancements A calling group can have a single non-local member that is defined by the Uniform Dial Plan and exists on another MERLIN LEGEND Communi...
Page 13 - Windows NT, and Windows 98, WinSPM is also; Windows NT Driver; to connect networked systems.
MERLIN LEGEND Communications System Release 7.0Pocket Reference 555-670-116 Issue 1 April 1999 7 Release 6.0 Enhancements (February 1998) ■ WinSPM The System Programming and Maintenance (SPM) software is now available in a Windows format called WinSPM. For R6.1 and later systems, WinSPM provides a g...
Page 14 - . The local ARS tables would route this
MERLIN LEGEND Communications System Release 7.0Pocket Reference 555-670-116 Issue 1 April 1999 8 Release 6.0 Enhancements (February 1998) — Toll Savings. Private networked trunks may allow you to realize significant cost savings on long-distance and toll calls by performing tandem switching in the f...
Page 16 - refers to calls from outside the; all; loop-start lines in the system must be Centrex; Authorization Codes and
MERLIN LEGEND Communications System Release 7.0Pocket Reference 555-670-116 Issue 1 April 1999 10 Release 6.0 Enhancements (February 1998) ■ Centrex Transfer via Remote Call Forwarding Centrex Transfer via Remote Call Forwarding can be used in all system modes of operation to send outside calls to a...
Page 18 - Calling group distribution.; HotLine Feature
MERLIN LEGEND Communications System Release 7.0Pocket Reference 555-670-116 Issue 1 April 1999 12 Release 5.0 Enhancements (June 1997) — Calling group distribution. — ISDN PRI Routing by Dial Plan. — An extension on the MERLIN LEGEND Communications System. — Remote access. NOTE: In the case of remot...
Page 20 - Two or more groups may share an announcement device.
MERLIN LEGEND Communications System Release 7.0Pocket Reference 555-670-116 Issue 1 April 1999 14 Release 5.0 Enhancements (June 1997) The primary and secondary announcement options, when used together, allow an initial message to play for callers, followed by a repeating announcement that, for exam...
Page 23 - Data Report
MERLIN LEGEND Communications System Release 7.0Pocket Reference 555-670-116 Issue 1 April 1999 17 Release 4.1 Enhancements (June 1997) — Data Report — Talk and Queue Time Distribution Report — Time of Day Report — ICLID Call Distribution Report — Facility Grade-of-Service Report ■ Maintenance Enhanc...
Page 24 - An expanded dial plan supports up to 200 tip/ring devices.; Support for National ISDN BRI Service; ) on a BRI line can carry one
MERLIN LEGEND Communications System Release 7.0Pocket Reference 555-670-116 Issue 1 April 1999 18 Release 4.0 Enhancements (March 1996) Users can override the Coverage VMS Off button status at any time by pressing the programmed Coverage VMS Off button to turn the LED on or off. ■ Night Service Grou...
Page 26 - Release 4.0 has added a; time; limit for calls in queue in addition; number of calls; limit. If the Overflow Threshold; Single-Line Telephone Enhancements
MERLIN LEGEND Communications System Release 7.0Pocket Reference 555-670-116 Issue 1 April 1999 20 Release 4.0 Enhancements (March 1996) ■ Forwarding Delay Option Each user can program a Forwarding Delay setting for the Forward, Remote Call Forwarding, or Follow Me features. The forwarding delay is t...
Page 27 - before a telephone number to disable central; Trunk-to-Trunk Transfer Set for Each Extension
MERLIN LEGEND Communications System Release 7.0Pocket Reference 555-670-116 Issue 1 April 1999 21 Release 3.1 Enhancements (March 1996) ■ Seven-Digit Password for SPM Release 4.0 has increased system security by requiring a 7-digit password for system managers or technicians who use System Programmi...
Page 31 - ICLID and PRI) are available on primary; Additional Application Packages, Adjuncts, and; telephony integrated product that links a desktop Microsoft; Group Videoconferencing
MERLIN LEGEND Communications System Release 7.0Pocket Reference 555-670-116 Issue 1 April 1999 25 Release 3.0 Enhancements (August 1994) ■ Additional Features The status of Leave Word Calling (LWC) and Privacy are retained across cold starts. Caller ID (CLASS SM ICLID and PRI) are available on prima...
Page 32 - Refer to; Operational; System operational enhancements include the following:
MERLIN LEGEND Communications System Release 7.0Pocket Reference 555-670-116 Issue 1 April 1999 26 Release 2.1 Enhancements (August 1994) Release 2.1 Enhancements (August 1994) Refer to Release 2.1 Notes for detailed descriptions of Release 2.1 enhancements. Release 2.1 includes all Release 2.0 funct...
Page 33 - Installation and hardware enhancements include the following:; Equipment and Operations; Equipment and operations enhancements include the following:
MERLIN LEGEND Communications System Release 7.0Pocket Reference 555-670-116 Issue 1 April 1999 27 Release 2.1 Enhancements (August 1994) — The Call Type field and the Called Number field on the SMDR report are changed for both the Basic and ISDN report formats. — An 012 port that is programmed as a ...
Page 35 - Programming; Programming enhancements include the following:
MERLIN LEGEND Communications System Release 7.0Pocket Reference 555-670-116 Issue 1 April 1999 29 Release 2.0 Enhancements (October 1992) Release 2.0 Enhancements (October 1992) Refer to Release 2.0 Notes for detailed descriptions of Release 2.0 enhancements. Release 2.0 includes all Release 1.1 fun...
Page 38 - Design Benefits
MERLIN LEGEND Communications System Release 7.0Pocket Reference 555-670-116 Issue 1 April 1999 32 Design Benefits ■ SPM SPM enhancements include operation in English, French, or Spanish, faster backup and restore, and automatic onscreen display of reports as they are created, with a Browse capabilit...
Page 39 - Environmental Specifications; Control Unit; Fully loaded basic carrier; Mean Time between Failures
MERLIN LEGEND Communications System Release 7.0Pocket Reference 555-670-116 Issue 1 April 1999 33 Environmental Specifications DS1 interface can be configured for connection of either T1 or PRI for basic call control with the 4ESS or 5ESS PRI service specifications. Basic Rate interface (BRI) S/T pr...
Page 41 - Do not place anything on top of carriers.; Power and Grounding; Power Specifications; Lightning
MERLIN LEGEND Communications System Release 7.0Pocket Reference 555-670-116 Issue 1 April 1999 35 Power and Grounding ■ Do not place anything on top of carriers. ■ Do not install the control unit under any device that may drip fluid, such as an air conditioner. ■ Do not expose the control unit to mo...
Page 42 - Properly wired/grounded/bonded outside line protectors; Additional Power Surge Protection
MERLIN LEGEND Communications System Release 7.0Pocket Reference 555-670-116 Issue 1 April 1999 36 Power and Grounding — A metallic underground water pipe must be supplemented by the metal frame of the building, a concrete-encased ground, or a ground ring. — Other local metal underground systems or l...
Page 43 - Control Unit Interfaces; Interface Applications
MERLIN LEGEND Communications System Release 7.0Pocket Reference 555-670-116 Issue 1 April 1999 37 Control Unit Interfaces — The 145D protector provides AC surge protection for the entire system, including the power supply module. One unit provides protection for six outlets. — The 146C protector pro...
Page 44 - Network Interface Requirements; Registration Number
MERLIN LEGEND Communications System Release 7.0Pocket Reference 555-670-116 Issue 1 April 1999 38 Network Interface Requirements Network Interface Requirements FCC Registration DOC Registration Line/Trunk Type FacilityInterface Code NetworkInterface Loop-start 02LS2 RJ11C, RJ14C, RJ21X Ground-start ...
Page 45 - Hardware and Software Capacities; Up to 108 simultaneous two-party conversations
MERLIN LEGEND Communications System Release 7.0Pocket Reference 555-670-116 Issue 1 April 1999 39 Hardware and Software Capacities Hardware and Software Capacities You can configure the system as a stand-alone unit or as part of a private network. Maximum system capacities are as follows: — Up to 10...
Page 48 - Constraining Factors; Calling Groups; . QCCs cannot be members of calling groups; Members per group; . The maximum number of local extensions in a; Personal Speed Dial; Hardware and Software Capacities (Continued)
MERLIN LEGEND Communications System Release 7.0Pocket Reference 555-670-116 Issue 1 April 1999 42 Constraining Factors Constraining Factors This section describes the constraining factors that limit the capabilities supplied in the previous table. Calling Groups Members of groups . QCCs cannot be me...
Page 50 - . RAM limit and the total includes the MLX-20L telephone; All other MLX telephones; . RAM limit. An MFM and an ISDN terminal; Power failure transfer
MERLIN LEGEND Communications System Release 7.0Pocket Reference 555-670-116 Issue 1 April 1999 44 Constraining Factors System Programming Equipment Remote access overrides onsite programming except during backup or restore. Telephones (not simultaneously) MLX-20L . RAM limit and the total includes t...
Page 51 - Ordering Codes; MODELS
MERLIN LEGEND Communications System Release 7.0Pocket Reference 555-670-116 Issue 1 April 1999 45 Ordering Codes Ordering Codes Component PEC/SAP Comcode App. Code MODELS MERLIN LEGEND R7 Control Unit 6140-CU7 R7.0 Processor (CKE4) 108424136 517P33A Power Supply Module 107793275 391C1 Backplane/Basi...
Page 53 - MERLIN LEGEND 016/MLX
MERLIN LEGEND Communications System Release 7.0Pocket Reference 555-670-116 Issue 1 April 1999 47 Ordering Codes 408 GS/LS-MLX Mod (QTY: 2) 108236902 517D29 008 ATL Module 105351092 517B3 Customer Ref. CD-ROM 1 (Attribute: DOC52) 108289034 555-661-800 Customer Ref. Paper Manuals 2 (Attribute: DOC51)...
Page 54 - MERLIN LEGEND DS1 DSU/
MERLIN LEGEND Communications System Release 7.0Pocket Reference 555-670-116 Issue 1 April 1999 48 Ordering Codes Network Ref. Paper Manual (Attribute: NRD01) 108289703 555-661-150 MERLIN LEGEND DS1 DSU/ CSU Bundle (Inactive) 6140-61J 106715 R6.1 Processor (CKE4) 108282765 517M33A Power Supply 107793...
Page 55 - SPM—UNIX; MERLIN LEGEND Upgrade—; Blank Translation Card; MERLIN LEGEND R3 to R3.1; Doc Release Notes; Telephones; MLX Telephones
MERLIN LEGEND Communications System Release 7.0Pocket Reference 555-670-116 Issue 1 April 1999 49 Ordering Codes SPM—UNIX 107741266 SPM—DOS 107741258 R3.0 Customer Ref. Manuals 107713679 MERLIN LEGEND Upgrade— M II to R3 (Inactive)R3.1 Processor 107752693 517D33 Blank Translation Card 107245243 10A1...
Page 56 - MLX Secure Telephones; Fiber Interface Card; Inactive MLX Telephones
MERLIN LEGEND Communications System Release 7.0Pocket Reference 555-670-116 Issue 1 April 1999 50 Ordering Codes MLX Secure Telephones MLX-10DS English (black) 3156-03S 107185076 7712DO2D1-003 MLX-28DS English (black) 3156-04S 107185050 7713D02D1-003 MLX-20LS English (black) 3156-05S 107185068 7713D...
Page 57 - Single-Line Telephones
MERLIN LEGEND Communications System Release 7.0Pocket Reference 555-670-116 Issue 1 April 1999 51 Ordering Codes 34-Button BIS/DIS 106641095 Z7305H04C-003 MERLIN PFC™ (ATL) 106681562 SET COMM 50A PFC paper 406956367 Single-Line Telephones 2500 YMGL 3101-KFD/A Black 107005043 2500YMGL-003 Misty cream...
Page 60 - Inactive Call Management
MERLIN LEGEND Communications System Release 7.0Pocket Reference 555-670-116 Issue 1 April 1999 54 Ordering Codes UNIX CAS Rate Tables 406140764 3.5 SW ATT MTS IS-III UNIX CAS Upgrade 500 (250-500) 1201-U15A 406898254 UN/CAS UPGR IS CAS Upgrade to NANP 1201-U16A IS CAS NANP M/L&S – 25 Upgrade NAN...
Page 61 - MERLIN LEGEND Mail Voice Messaging System
MERLIN LEGEND Communications System Release 7.0Pocket Reference 555-670-116 Issue 1 April 1999 55 Ordering Codes PassageWay Direct Connect (R2) 8302-500 407214782 PassageWay upgrade R1 to R2 8302-520A 407189802 PassageWay R2 and Commence 3.1 8302-522 PassageWay Software 407214782 Commence Software 4...
Page 62 - Component
MERLIN LEGEND Communications System Release 7.0Pocket Reference 555-670-116 Issue 1 April 1999 56 Ordering Codes 4-port voice/2-port fax messaging system 7 7052-204106221 4 port dialog4, 2 port fax 407910033 Monitor – color 407900547 6-port voice/2-port fax messaging system 7 7052-206106222 6 port d...
Page 63 - Inactive MERLIN Mail Voice Messaging
MERLIN LEGEND Communications System Release 7.0Pocket Reference 555-670-116 Issue 1 April 1999 57 Ordering Codes 50 Seats 7052-750U106242 407914464 100 Seats 7052-752U106243 407914472 250 Seats 7052-755U106244 407914480 Inactive MERLIN Mail Voice Messaging MERLIN Mail Voice Messaging System for the ...
Page 64 - DISCONTINUED
MERLIN LEGEND Communications System Release 7.0Pocket Reference 555-670-116 Issue 1 April 1999 58 Ordering Codes DISCONTINUED Controller Assembly with Display Keyboard Display Assembly with Wall- Mounting 406891572 Call Alert Software 406891721 Bracket Assembly, ATL Telephone Mounting 406891937 Fixt...
Page 65 - MERLIN LEGEND Enhanced Service Center
MERLIN LEGEND Communications System Release 7.0Pocket Reference 555-670-116 Issue 1 April 1999 59 Ordering Codes User GuideApplication (core)10 Users LicensePhonetastic Admin GuideUser GuideApplication (core)25 Users LicensePhonetastic Admin GuideUser GuideApplication (core)50 Users LicensePhonetast...
Page 67 - CTI Applications; System Adjuncts and Adapters; Inactive
MERLIN LEGEND Communications System Release 7.0Pocket Reference 555-670-116 Issue 1 April 1999 61 Ordering Codes Right to Use Wallboard Software 61518/A 407799782 Mandatory Turnkey Install (Sftwr) 61519 407799808 Incremental Training (1 Day) 61520 407799790 Incremental Training (2 Days) 61521 407799...
Page 69 - Audio Visual Paging
MERLIN LEGEND Communications System Release 7.0Pocket Reference 555-670-116 Issue 1 April 1999 63 Ordering Codes Four Additional Channels (1-minute recording perchannel) 3119-041 Four Channel System (1-minute recording per channel, remoterecording capability) 3271-141 407038512 ADP02/A Eight Channel...
Page 70 - Inactive System Adjuncts and Adapters; Telephone Adjuncts and Adapters; General Purpose Adapter
MERLIN LEGEND Communications System Release 7.0Pocket Reference 555-670-116 Issue 1 April 1999 64 Ordering Codes Inactive System Adjuncts and Adapters ExpressRoute 1000 Data Unit 107651796 V.35 Cable 107651275 7500B data module 105657639 7500B-L1 Stand-alone power supply 405509852 WP90110L7 Multiple...
Page 71 - Inactive Single-line Telephones
MERLIN LEGEND Communications System Release 7.0Pocket Reference 555-670-116 Issue 1 April 1999 65 Ordering Codes Inactive Single-line Telephones Program, Pause, and Auto Dial button conceal kit for 8100-series Kit-D 182363 telephones 106248370 Analog Speakerphone 3131-004 103786786 D8W-87 7FT Black ...
Page 72 - Handsets and Cords
MERLIN LEGEND Communications System Release 7.0Pocket Reference 555-670-116 Issue 1 April 1999 66 Ordering Codes MLX Telephones—Miscellaneous Add-Ons/Replacement Parts Handsets and Cords Handset Hook (black) 845544998 Handset Hook (white) 845545003 Handset (black) 106050065 K2S1-003 Handset (white) ...
Page 76 - Module
MERLIN LEGEND Communications System Release 7.0Pocket Reference 555-670-116 Issue 1 April 1999 70 Ordering Codes Control Unit Modules Module Trunk Type Extension Type Processor N/A N/A Power supply N/A N/A 008 (ATL) N/A Analog multiline telephones 008 MLX 1 1 For newer vintages of this module, firmw...
Page 77 - Specifications
MERLIN LEGEND Communications System Release 7.0Pocket Reference 555-670-116 Issue 1 April 1999 71 Ordering Codes Specifications Highlights: 68EC020 processor at 16 MHz, built-in 1200/2400-bps modem; built-in diagnostics; Hybrid/PBX, Key, or Behind Switch mode option; 1.5 MB RAM backup for 4 days; PC...
Page 80 - T1 or PRI
MERLIN LEGEND Communications System Release 7.0Pocket Reference 555-670-116 Issue 1 April 1999 74 Ordering Codes Control Unit Modules —Continued Module Trunk Type Extension Type 100D 1 1 For newer vintages of this module, firmware can be upgraded by using a PCMCIA card. T1 or PRI T1 emulates 24 line...
Page 82 - —Continued; MLX
MERLIN LEGEND Communications System Release 7.0Pocket Reference 555-670-116 Issue 1 April 1999 76 Ordering Codes Control Unit Modules —Continued Module Trunk Type Extension Type 408 GS/LS- MLX 1 1 For Release 2.0 and later systems only. Loop-start or ground-start 1 PFT telephone 408 GS/LS-ID- MLX 1,...
Page 84 - Although this MERLIN
MERLIN LEGEND Communications System Release 7.0Pocket Reference 555-670-116 Issue 1 April 1999 78 Ordering Codes Control Unit Modules —Continued Module Trunk Type Extension Type 800 (LS) 1 1 Although this MERLIN ® II module is supported, the following are recommended for the system: 400 GS/LS, 408 G...
Page 87 - systems, jacks programmed for T/R operation on an 016 ETR module.
MERLIN LEGEND Communications System Release 7.0Pocket Reference 555-670-116 Issue 1 April 1999 81 Ordering Codes Interface LS or GS/LS T/R MFM GPA SAA Line/ Trunk Jack T/R Extension Jack 1 1 T/R jacks on an 012 (T/R) or 016 (T/R) module, or for Release 7.0 and later systems, jacks programmed for T/R...
Page 92 - Specification
MERLIN LEGEND Communications System Release 7.0Pocket Reference 555-670-116 Issue 1 April 1999 86 Ordering Codes Adjunct Summary —Continued EquipmentType Specification Lucent Technologies Products Headset for MLX telephone (N/A) StarsetMirageSupraSupra NC HeadsetAdapter ■ Connects directly to teleph...
Page 96 - Power Supply Unit Load Requirements; Mode; or fewer
MERLIN LEGEND Communications System Release 7.0Pocket Reference 555-670-116 Issue 1 April 1999 90 Power Supply Unit Load Requirements Power Supply Unit Load Requirements Unit Load Calculation Rules Mode InstalledModules Calculation Hybrid/PBX,Modified Key,orBehind Switch 6 1 1 The 391A1 and 391A2 po...
Page 97 - Unit Load Rating of System Modules; LEGEND Communications System.
MERLIN LEGEND Communications System Release 7.0Pocket Reference 555-670-116 Issue 1 April 1999 91 Power Supply Unit Load Requirements Power Supply Unit Load Requirements —Continued Unit Load Rating of System Modules Module Unit Load Module Unit Load 008 12.0 408 GS/LS 12.0 008 MLX 13.5 408 GS/LS-ID-...
Page 98 - Network Access Trunks; DID; Single-line telephone
MERLIN LEGEND Communications System Release 7.0Pocket Reference 555-670-116 Issue 1 April 1999 92 Power Supply Unit Load Requirements Power Supply Unit Load Requirements —Continued Unit Load Rating of System Trunks,Telephones, and Adjuncts Network Access Trunks 1 Unit Load DID 1.0 DS1 0.0 GS/LS 0.0 ...
Page 99 - Optional Equipment
MERLIN LEGEND Communications System Release 7.0Pocket Reference 555-670-116 Issue 1 April 1999 93 Power Supply Unit Load Requirements Optional Equipment EICON board (CTI link interface in NetWare server) 0.0 EICON DIVA 2.1or later board (CTI link interface in Windows NT platform) 0.0 DSS console 2 0...
Page 102 - Telephone and Operator Console Features; Feature
MERLIN LEGEND Communications System Release 7.0Pocket Reference 555-670-116 Issue 1 April 1999 96 Telephone and Operator Console Features Telephone and Operator Console Features K Key modeP Hybrid/PBX modeB Behind Switch mode Feature Program Code Feature Code Account Code Entry *82 82 + code Alarm 1...
Page 103 - Analog
MERLIN LEGEND Communications System Release 7.0Pocket Reference 555-670-116 Issue 1 April 1999 97 Telephone and Operator Console Features MLX-5D, MLX-10D MLX-16DP, MLX-28D MLX-20L Single-Line MLX-5, MLX-10 Analog Multiline 1 1 Includes the MDW 9000, MDC 9000, and MLC-5 telephones. ETR MLS KPB KPB KP...
Page 116 - Reference Documents
MERLIN LEGEND Communications System Release 7.0Pocket Reference 555-670-116 Issue 1 April 1999 110 Reference Documents Reference Documents Document Number Title System Documents 555-670-100 Customer Documentation Package 1 1 The MERLIN LEGEND Customer Documentation Package consists of the paper vers...
Page 117 - Maintenance Error Codes; Description; System programming OK.; INCOMPLETE COLD START:; System; CARD
MERLIN LEGEND Communications System Release 7.0Pocket Reference 555-670-116 Issue 1 April 1999 111 Reference Documents Maintenance Error Codes Technical Addendum ErrorCode Description Action 0001 TIMEOUT COLD START: System programming OK. No action required; however, if problem persists, troubleshoo...
Page 118 - Technical Addendum; Module inserted into wrong slot.; REAL TIME CLOCK FAULT:; This error is not displayed.; ABK CARD NOT INSERTED:
MERLIN LEGEND Communications System Release 7.0Pocket Reference 555-670-116 Issue 1 April 1999 112 Reference Documents Maintenance Error Codes —Continued Technical Addendum ErrorCode Description Action 0010 INVALID SLOT INTERRUPT: Cannot determine module responsible for interrupt. Check modules and ...
Page 119 - ALL TTRs UNAVAILABLE:
MERLIN LEGEND Communications System Release 7.0Pocket Reference 555-670-116 Issue 1 April 1999 113 Reference Documents Maintenance Error Codes —Continued Technical Addendum ErrorCode Description Action 0405 ABK FAULTY CARD: Unknown cause of a bad card. Reset card and retry. If problem persists, try ...
Page 120 - Maintenance and
MERLIN LEGEND Communications System Release 7.0Pocket Reference 555-670-116 Issue 1 April 1999 114 Reference Documents Maintenance Error Codes —Continued Technical Addendum ErrorCode Description Action 0C04 MWL Fac Timeout: Two consecutive messages to update Message Waiting lights have been sent acr...
Page 121 - C06 BAD BOARDS IN SYSTEM:; SysProgram
MERLIN LEGEND Communications System Release 7.0Pocket Reference 555-670-116 Issue 1 April 1999 115 Reference Documents Maintenance Error Codes —Continued Technical Addendum ErrorCode Description Action 1C05 INVALID FMW 29 DETECTED: Incompatibility problem; specified video endpoint or UDM is connecte...
Page 122 - Restore if out of service.
MERLIN LEGEND Communications System Release 7.0Pocket Reference 555-670-116 Issue 1 April 1999 116 Reference Documents Maintenance Error Codes —Continued Technical Addendum ErrorCode Description Action 4C01 POOL EMPTY: System needed to use a trunk in a pool but no trunks were physically present in t...
Page 123 - DS1 REMOTE MULTIFRAME:; Misframe count reached 18.; HARDWARE INOPERATIVE:; Service on link has been lost.
MERLIN LEGEND Communications System Release 7.0Pocket Reference 555-670-116 Issue 1 April 1999 117 Reference Documents Maintenance Error Codes —Continued Technical Addendum ErrorCode Description Action 6C06 DS1 REMOTE MULTIFRAME: Far end of network interface is experiencing loss of multiframe; servi...
Page 125 - NOT IN NORMAL OP MODE:; Maintenance
MERLIN LEGEND Communications System Release 7.0Pocket Reference 555-670-116 Issue 1 April 1999 119 Reference Documents Maintenance Error Codes —Continued Technical Addendum ErrorCode Description Action 7401 TRK UPLINK MESSAGE ERROR: Communication problems between processor and modules; unrecognized ...
Page 126 - UNEXPECTED ETR MESSAGE
MERLIN LEGEND Communications System Release 7.0Pocket Reference 555-670-116 Issue 1 April 1999 120 Reference Documents Maintenance Error Codes —Continued Technical Addendum ErrorCode Description Action 7805 INVALID SLOT NUMBER: Rare; software could not process an event detection because slot number ...
Page 127 - ON HOOK BEFORE READY:
MERLIN LEGEND Communications System Release 7.0Pocket Reference 555-670-116 Issue 1 April 1999 121 Reference Documents Maintenance Error Codes —Continued Technical Addendum ErrorCode Description Action 8402 WINK TOO SHORT: Outbound dialing problems on tie trunks. Wink from the far end of network int...
Page 128 - UPLINK MESSAGE ERROR:
MERLIN LEGEND Communications System Release 7.0Pocket Reference 555-670-116 Issue 1 April 1999 122 Reference Documents Maintenance Error Codes —Continued Technical Addendum ErrorCode Description Action 840B NO LOOP CURRENT: Communication problems between module and CO; no loop current. If error occu...
Page 129 - CTI LINK BROADCAST
MERLIN LEGEND Communications System Release 7.0Pocket Reference 555-670-116 Issue 1 April 1999 123 Reference Documents Maintenance Error Codes —Continued Technical Addendum ErrorCode Description Action 9803 MCARD 12-VOLT ERROR: Memory card voltage is incorrect. Reset card and try again. If problem p...
Page 130 - CTI LINK HIDDEN RESET:; Occurs during a hidden reset.
MERLIN LEGEND Communications System Release 7.0Pocket Reference 555-670-116 Issue 1 April 1999 124 Reference Documents Maintenance Error Codes —Continued Technical Addendum ErrorCode Description Action A801 CTI LINK HIDDEN RESET: Occurs during a hidden reset. If several of these occur, and the clien...
Page 132 - Module/Component History
MERLIN LEGEND Communications System Release 7.0Pocket Reference 555-670-116 Issue 1 April 1999 126 Reference Documents Module/Component History Technical Addendum Module/Component PEC Comcode Apparatus Code Backplane Basic 106388614 403E 107007114 403G Expansion 61490 106388630 403F 61450 107007122 ...
Page 133 - HW Vint; All US
MERLIN LEGEND Communications System Release 7.0Pocket Reference 555-670-116 Issue 1 April 1999 127 Reference Documents Technical Addendum ReleaseUsed In HW Vint FW Vint Notes All Used in control units 6140-CU1, 6140-CU2, 6140-CU3, 6140-INT, 6140-220, 6140-CUL, 6140-P3C, 6140-P3D, 6140-P3E, 6140-P4D,...
Page 134 - PEC
MERLIN LEGEND Communications System Release 7.0Pocket Reference 555-670-116 Issue 1 April 1999 128 Reference Documents Module/Component History —Continued Technical Addendum Module/Component PEC Comcode Apparatus Code Processor (cont’d) R3.0 107040438 517A33 107438921 517B33 R3.1 107752693 517D33 R4...
Page 135 - GA version
MERLIN LEGEND Communications System Release 7.0Pocket Reference 555-670-116 Issue 1 April 1999 129 Reference Documents Technical Addendum ReleaseUsed In HW Vint FW Vint Notes 3.0 01 ML R3.0 or later; no FM used; used in control units 6140-CU3, 6140-P3C, 6140-P3D, 6140-P3E, 6141-U3LA, 6141-103A 02 ML...
Page 136 - R7 Forced Install
MERLIN LEGEND Communications System Release 7.0Pocket Reference 555-670-116 Issue 1 April 1999 130 Reference Documents Module/Component History —Continued Technical Addendum Module/Component PEC Comcode Apparatus Code Feature Module (cont’d) R1.1 106825888 517F25 106999873 517F25B 106999899 517F25C ...
Page 137 - HW Vint FW Vint
MERLIN LEGEND Communications System Release 7.0Pocket Reference 555-670-116 Issue 1 April 1999 131 Reference Documents Technical Addendum ReleaseUsed In HW Vint FW Vint Notes 1.1 SW = 1.1V5.3 See QPPCN 266MT. 1.1 SW = 1.1V7.3 See QPPCN 292MT. 1.1 SW = 1.1V7.7 See QPPCN 308MT. 2.0 SW = 2.0V8.2 See QP...
Page 138 - Without Ring Generator; Ring Generator
MERLIN LEGEND Communications System Release 7.0Pocket Reference 555-670-116 Issue 1 April 1999 132 Reference Documents Module/Component History —Continued Technical Addendum Module/Component PEC Comcode ApparatusCode 008 ATL 61385 103983508 517A3 61485 105351092 517B3 008 MLX 61486 105628010 517A21 ...
Page 139 - FW Vint
MERLIN LEGEND Communications System Release 7.0Pocket Reference 555-670-116 Issue 1 April 1999 133 Reference Documents Technical Addendum ReleaseUsed In HW Vint FW Vint Notes All 0.1 0.B 0.1 0.B Reduced package; no telephone user’s guide 0.4 1.1 0.4 1.3 05 All 02 11 03 12 Fixes ring patterns and rin...
Page 144 - Telephone LEDs
MERLIN LEGEND Communications System Release 7.0Pocket Reference 555-670-116 Issue 1 April 1999 138 Reference Documents Telephone LEDs MLX-20L Console Technical Addendum System Programming LED Status Menu Green LED Red LED Option Option ON OFF ON OFF Lines Trunks Tie Lines Inmode Incoming tie line is...
Page 145 - DSS Console
MERLIN LEGEND Communications System Release 7.0Pocket Reference 555-670-116 Issue 1 April 1999 139 Reference Documents Telephone LEDs —Continued DSS Console Technical Addendum System Program-ming Menu Red LED Status Option Option ON OFF FLASHING Extensions Account (FACE) Forced Account Code Entry as...
Page 146 - DSS Console—Continued
MERLIN LEGEND Communications System Release 7.0Pocket Reference 555-670-116 Issue 1 April 1999 140 Reference Documents Telephone LEDs —Continued DSS Console—Continued Technical Addendum System Program-ming Menu Red LED Status Option Option ON OFF FLASHING Night Service Exclude List Telephone is excl...
Page 147 - Wiring Constraints; System Wiring; PC Connections; Direct Connection. A serial port on your PC is connected
MERLIN LEGEND Communications System Release 7.0Pocket Reference 555-670-116 Issue 1 April 1999 141 Reference Documents Wiring Constraints System Wiring ■ System within 5 feet of dedicated AC power outlet. ■ System within 25 feet of the network interface. ■ Telephones within 1000 cable feet (304.8 m)...
Page 148 - Direct Local Connection
MERLIN LEGEND Communications System Release 7.0Pocket Reference 555-670-116 Issue 1 April 1999 142 Reference Documents NOTE: If you are using WinSPM, follow the instructions packaged with the software. Direct Local Connection Follow these steps to access SPM when you are directly connected to the sy...
Page 149 - Do the following before you call Tier III for troubleshooting:; QPPCNs on the NSAC Bulletin Board; Follow these steps to review QPPCNs on the NSAC bulletin board:; QPPCNs Online; QPPCNs are available online at:
MERLIN LEGEND Communications System Release 7.0Pocket Reference 555-670-116 Issue 1 April 1999 143 Reference Documents When Calling NSAC Do the following before you call Tier III for troubleshooting: 1. Check and recreate the problem.2. Connect your laptop or PC so you are ready.3. Know the software...
Page 150 - Technical Support Telephone Numbers; Product or Service
MERLIN LEGEND Communications System Release 7.0Pocket Reference 555-670-116 Issue 1 April 1999 144 Reference Documents Technical Support Telephone Numbers Technical Addendum Product or Service Comments Telephone Number Lucent Technologies Equipment NSAC Tech Support PARTNER, MERLIN, VINTAGE, CLASSIC...
Page 153 - Please check the ways you feel we could improve this document:; Feedback
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