Page 4 - Contents; Customer Support Information
Contents Issue 1 June 1998 i Customer Support Information .......................ix ■ Support Telephone Number ...................................ix ■ Security of Your System:Preventing Toll Fraud.............................................x ■ Lucent Technologies Fraud Intervention....................
Page 5 - ii; Introduction; Setting Data Rate
Contents ii Issue 1 June 1998 1 Introduction ..........................................................1-1 ■ System Operation and Configuration .....................1-2 Equipment List ..................................................1-4Compatibility ....................................................
Page 6 - iii; Installation
Contents Issue 1 June 1998 iii Considerations ..................................................2-12Programming Passwords Procedure..................2-13Configuring Passwords Online...........................2-15Configuring the PBX COM RS-232DPort from the Remote Module ...........................2-...
Page 7 - iv; GL; Glossary
Contents iv Issue 1 June 1998 GL Glossary ........................................................................ GL-1
Page 8 - Figures
Figures Issue 1 June 1998 v 1 Introduction 1-1 System Configuration.......................................1-2 3 Installation 3-1 Switch Module Back Panel..............................3-4 3-4 RS-232D Cable Pin Connections......................3-8
Page 9 - Tables
Tables vi Issue 1 June 1998 1 Introduction 1-1 Switch Module Specifications..........................1-8 3 Installation 3-1 DIP Switch Configuration ................................. 3-5 4 Troubleshooting 4-1 LED Power Up Sequences...............................4-4 4-2 LED Power Up Verification Sequ...
Page 10 - Important Safety Instructions; vii; IMPORTANT SAFETY INSTRUCTIONS; Read and understand all instructions.
Important Safety Instructions Issue 1 June 1998 vii The exclamation point in an equilateraltriangle is intended to alert the user to thepresence of important operating andmaintenance (servicing) instructions in theliterature accompanying the product. IMPORTANT SAFETY INSTRUCTIONS To reduce the risk ...
Page 11 - viii; SAVE THESE INSTRUCTIONS
Important Safety Instructions viii Issue 1 June 1998 ■ Use only Lucent Technologies-recommended/approvedDEFINITY ECS accessories. ■ Do not install this product near water, for example, in a wetbasement location. ■ Do not overload wall outlets, as this can result in the risk of fireor electrical shoc...
Page 12 - ix; Support Telephone Number
Customer Support Information Issue 1 June 1998 ix Support Telephone Number In the USA only, Lucent Technologies provides a toll-treecustomer Helpline (1 800 242-2121) 24 hours a day. If you needassistance when installing, programming, or using your system,call the Helpline, or your Lucent Technologi...
Page 14 - xi; The DEFINITY
Customer Support Information Issue 1 June 1998 xi The DEFINITY Extender 1100 System, through proper administration, can help you reduce the risk of unauthorizedpersons gaining access to the network. However, telephonenumbers and authorization codes can be compromised whenoverheard in a public loca...
Page 15 - xii
Customer Support Information xii Issue 1 June 1998 Lucent TechnologiesLimited Warranty Lucent Technologies Inc. warrants this equipment to be free ofdefects in materials and workmanship for a period of one yearfrom date of shipment. All defects within this time will be repairedwithout charge upon no...
Page 16 - xiii; — The telephone number(s) you will be using with this
Customer Support Information Issue 1 June 1998 xiii FCC Notificationand Repair Information This equipment is registered with the FCC in accordance with Part68 of its rules. In compliance with those rules, you are advised ofthe following: ■ Means of Connection. Connection of this equipment to thetele...
Page 17 - xiv
Customer Support Information xiv Issue 1 June 1998 ■ Ringer Equivalence Number (REN). The REN is used todetermine the number of devices that can be connected to thetelephone line. Excessive RENs on the line can result in thedevices not ringing in response to an incoming call. In most,but not all, ar...
Page 18 - xv
Customer Support Information Issue 1 June 1998 xv ■ Changes at Local Telephone Company. Your localtelephone company may make changes in its facilities,equipment, operations, or procedures that affect the properfunctioning of this equipment. If they do, you will be notified inadvance to give you an o...
Page 19 - xvi
Page 20 - About This Book; xvii; Intended Audience
About This Book Issue 1 June 1998 xvii Intended Audience This book is intended to help in the installation, systemadministration, and maintenance of the DEFINITY Extender 1100System. It is intended for use as a reference by anyone needingsuch information, including system managers, support personnel...
Page 21 - xviii; Terms and Conventions
About This Book xviii Issue 1 June 1998 Terms and Conventions The DEFINITY Extender 1101 System is henceforth referred to asthe “Remote Module.” The DEFINITY Extender 1100 System is henceforth referred to asthe “Switch Module.” Throughout this document, toll fraud security hazards are indicatedby an...
Page 22 - xix; Typographical Conventions; Example; How to Use This Book
About This Book Issue 1 June 1998 xix Typographical Conventions Certain type fonts and styles act as visual cues to help you rapidlyunderstand the information presented: Example Purpose Do not recycle old passwords. Italics indicate emphasis. If you do not want to disconnect,go to Step 3. Italics al...
Page 23 - xx; Product Safety Labels
About This Book xx Issue 1 June 1998 If you have problems with your Switch Module, contact yoursystem administrator. If the problem can not be solved by thesystem operator, in the continental US, call our toll-free Helpline,available 24 hours a day, at 1 800 242-2121. Outside of thecontinental US, c...
Page 24 - xxi; Related Documents; Lucent Technologies Publications Center
About This Book Issue 1 June 1998 xxi Related Documents The documents listed below are part of the DEFINITY ECSdocumentation set. These documents can be ordered from theLucent Technologies Publications Center. Call: Lucent Technologies Publications Center Voice 1 800 457-1235Fax 1 800 457-1764 Inter...
Page 25 - xxii; Title; BCS Products Security Handbook; DEFINITY; 410 Voice Terminal User’s Guide
About This Book xxii Issue 1 June 1998 Document No. Title DEFINITY Enterprise Communications Server (ECS) System Documents 555-230-833 CD-ROM for Maintenance andInstallation Documents Toll Fraud Security 555-025-600 BCS Products Security Handbook DEFINITY Enterprise Communications Server (EC...
Page 26 - xxiii
About This Book Issue 1 June 1998 xxiii How to Comment on ThisDocument We welcome your comments, both positive and negative. Pleaseuse the feedback form on the next page to let us know how we cancontinue to serve you. If the feedback form is missing, writedirectly to: Documentation ManagerLucent Tec...
Page 27 - Please rate the effectiveness of this book in the following areas:
FEEDBACK FORM DEFINITY Enterprise Communications Server (ECS) Title: DEFINITY Extender 1100 System Administrator’s Guide Document No.: 555-025-114 Issue: 1 Date: June 1998 1. Please rate the effectiveness of this book in the following areas: Excellent Good Fair Poor Not Applicable Ease of Use Cl...
Page 28 - THIS FORM MAY BE PHOTOCOPIED
Other _____________________________________________ 3. What did you like most about this book? 4. Feel free to write any comments below or on an attached sheet. If we may contact you about your comments, please complete the following: Name: Telephone Number: Company/Organization: Date: Address: Send...
Page 32 - Equipment List; Your Switch Module package should include:
Introduction 1-4 Issue 1 June 1998 Equipment List The Switch Module comes with most of the necessary equipment.However, some additional items are required. Switch Module Your Switch Module package should include: ■ One Switch Module (identified on the top of the unit) ■ One AC adapter ■ 7-ft. D2R li...
Page 33 - Compatibility
Introduction Issue 1 June 1998 1-5 You must supply the following for installation: ■ DEFINITY ECS two-wire, 24-port TN-2224 circuit pack or theolder TN2181. ■ Any additional DEFINITY ECS circuit packs needed (see theDEFINITY® Communications System Generic 3, Installation forSingle-Carrier Cabinets m...
Page 34 - Options; Specifications
Introduction 1-6 Issue 1 June 1998 NOTES: 1. The Class B 8410DR which is identical to the 8410D but is FCC Class B for residential use. The CALLMASTER VI and the CALLMASTER IV are also FCC Class B. 2. The 6400 series telephones and the CALLMASTER VI require DEFINITY Release 3, Version 6 or lat...
Page 37 - Considerations; Sessions can be established only from the Remote Module.
Introduction Issue 1 June 1998 1-9 Considerations Keep the following in mind when you use the DEFINITY Extender1100 System: ■ The DEFINITY Extender 1100 System is to be used with aDEFINITY ECS of Release 3, Version 3 or later. ■ No custom calling features, such as Call Waiting or CallForwarding, sho...
Page 38 - Security Alert
Introduction 1-10 Issue 1 June 1998 ! Security Alert : Using the Remote Module gains access to the features ofthe DEFINITY ECS, including access to WATS lines, FXlines, etc., which are subject to toll fraud. Passwords shouldbe as long as allowed. Passwords should be hard to guessand therefore should...
Page 39 - Configuration; Password Considerations; Consider the following when programming the Switch Module:
Issue 1 June 1998 2-1 Configuration 2 How the system administrator programs the passwords into theDEFINITY Extender 1100 System. Before a Remote Module user can communicate with the SwitchModule, the system administrator must program a password foreach remote user. Password Considerations Consider t...
Page 42 - The Enhanced Terminal Interface
Configuration 2-4 Issue 1 June 1998 The Enhanced Terminal Interface The Enhanced Terminal Interface (ETI) provides you with a user-friendly interface with which to configure your system whenaccessing the Switch Module through the serial port. The ETImenu is the default menu that appears after poweri...
Page 43 - The Terminal Edit Line
Configuration Issue 1 June 1998 2-5 3. Press the Enter key, or 1 . The following menu is displayed on the screen: 1) Passwords 2) PBX COM port settings: 38.4 kbps N, 8, 1 3) Show Settings 4) Additional Modem Initialization 5) Software Upgrade * 6) Exit The Terminal Edit Line The Terminal Edit Line i...
Page 44 - Configuring the COM RS-232D Port
Configuration 2-6 Issue 1 June 1998 You can select a menu item by: ■ Using a hot key (the number of the menu item). ■ Using the arrow up and arrow down keys. ■ Pressing the Enter key when your menu selection ishighlighted. Although rare, you may find the display becomes unrecognizableon occasion. If...
Page 46 - Setting Parity; OR; Setting Data Bit; OR
Configuration 2-8 Issue 1 June 1998 Setting Data Rate To set the Data Rate: Highlight the Data Rate you want and press Enter. Data Rateoptions are: 2.4, 4.8, 9.6, 19.2, 38.4, 57.6, and 115.2 Kbps. OR Press the hot key of the data rate you want. When you make your selection, the Parity Menu appears. ...
Page 48 - Setting Passwords
Configuration 2-10 Issue 1 June 1998 Setting Passwords Before a Remote Module user can communicate with the SwitchModule, the system administrator must program a password foreach remote user. As a default, all passwords are disabled. Up to 100 passwords can be programmed into the Switch Module.This ...
Page 52 - To change a password:
Configuration 2-14 Issue 1 June 1998 4. Type your system administrator password (the default is 00000000) and press Enter. The Password Menu is displayed. 5. Do one of the following: To check a password: 1. Select Display Password from the Password Menu, and press Enter. The system prompts you to en...
Page 53 - To disable a password:; Select Change Password from the Password Menu, and; Configuring Passwords Online
Configuration Issue 1 June 1998 2-15 To disable a password: 1. Select Change Password from the Password Menu, and press Enter. The system prompts you to enter the new password. 2. Enter the two-digit user number for the user whose password you want to disable, and press Enter. Thisaction restricts t...
Page 56 - How to install the DEFINITY Extender 1100 ystem
Issue 1 June 1998 3-1 Installation 3 How to install the DEFINITY Extender 1100 ystem After you have programmed passwords for the Switch Module, youcan physically install it. Installing the Switch Module involveschoosing a proper location and connecting the appropriate cablesto the Telco line and PHO...
Page 57 - Location Requirements
Installation 3-2 Issue 1 June 1998 Location Requirements To ensure successful operation of the DEFINITY Extender 1100System, place the Switch Module within 500 feet (150 meters) ofthe DEFINITY ECS. The Switch Module may be mounted in anyposition or may be wall-mounted by using the optional wall-moun...
Page 58 - Wiring Requirements; Use twisted-pair cable for all connections.; Connecting the Switch Module
Installation Issue 1 June 1998 3-3 Wiring Requirements Use twisted-pair cable for all connections. NOTE:Before attaching your DEFINITY Extender 1100 System to theDEFINITY ECS, do the following: Administer the telephone that will be used at the remotelocation. Connect an identical model telephone to ...
Page 59 - The connection for the AC adapter is +12VDC.; Installation Procedure
Installation 3-4 Issue 1 June 1998 ■ RS-232D provides for simultaneous RS-232D communicationbetween equipment at the off-premise site and the on-premisesite. ■ The DIP switch under Option Switch is used for systemconfiguration. ■ The connection for the AC adapter is +12VDC. Telco Line Phone/Switch R...
Page 60 - CAUTION
Installation Issue 1 June 1998 3-5 Following installation, administer the line and station ports that usethe Switch Module according to the instructions in DEFINITY®Communications System Generic 3 Implementation Guide, Issue1, document #555-230-655. Follow these steps to install the Switch Module: 1...
Page 62 - If applicable, administer the line and station ports by using the
Installation Issue 1 June 1998 3-7 ! CAUTION : Do not plug the A/C adapters into a 240 VAC outlet becauseyou will damage the adapter and the module. You must firstobtain an adapter to convert 240 VAC to 120 VAC. 5. If applicable, administer the line and station ports by using the procedures in the D...
Page 63 - Female Connector on Module
Installation 3-8 Issue 1 June 1998 The data settings for the Switch Module’s COM port and theRemote Module’s COM port must be the same. The factorysettings of the Switch Module’s COM port are the following: Data rate – 38.4 kbps Data bits – 8 Parity – None Stop bits - 1 NOTE: For more information on...
Page 64 - Hardware Flow Control
Installation Issue 1 June 1998 3-9 Hardware Flow Control The Switch and Remote Modules use the CTS line for flow control.If the hardware flow control is not enabled on the PC, or if a cablewithout the CTS line connected is used, characters can be lostwhen the buffer is full. NOTE:The DEFINITY Extend...
Page 66 - Troubleshooting; Troubleshooting and LED Activity
Issue 1 June 1998 4-1 Troubleshooting 4 Troubleshooting and LED Activity As with all equipment of a sophisticated nature, occasionally anerror in connection or transmission may occur. The DEFINITYExtender 1100 System provides indication of any errors via light-emitting diodes (LEDs) on the Remote an...
Page 68 - LED Sequences
Troubleshooting Issue 1 June 1998 4-3 If you must contact Lucent Technologies on behalf of the remoteuser, be sure to obtain the serial number found on the RemoteModule. LED Sequences The LEDs on the Switch Module help to indicate problems thatoccur. During the power-up sequence, the DEFINITY Extend...
Page 70 - Table 4-2. LED Power up Verification Sequences; sets of 8 Yellow blinks
Troubleshooting Issue 1 June 1998 4-5 Table 4-2. LED Power up Verification Sequences LED Sequence Description Rapidly blinking Red duringprocess and then 1 Green toindicate process is complete. 6 - 10 seconds. FLASH code isbeing verified and if valid will beexecuted. 15-25 seconds FLASH code isinval...
Page 71 - Module LED Blink Sequence; GG
Troubleshooting 4-6 Issue 1 June 1998 Table 4-3 shows the LED flashes that may occur on the SwitchModule after the power-up LED sequence. Table 4-3. Module LED Blink Sequence LEDSequence Meaning G Module is online to a Remote Module; noabnormalities have been detected. GG Module is in COD (Call on D...
Page 73 - Error Messages; Message; No Dial Tone
Troubleshooting 4-8 Issue 1 June 1998 Error Messages If a problem has been encountered during the connection process,an error message appears on the remote telephone. Table 4-4shows the error messages and the suggested actions to take. Table 4-4. Error Messages Message Cause Action No Dial Tone The ...
Page 74 - No Answer
Troubleshooting Issue 1 June 1998 4-9 Table 4-4. Error Messages— Continued Message Cause Action No Answer The Switch Module isnot responding. TheRemote Module doesnot receive a Ring-Back Tone or anAnswer Back Tone. Verify that the correcttelephone number hasbeen programmed.Verify that the SwitchModu...
Page 75 - Specific Problems; No Connection/No Answer
Troubleshooting 4-10 Issue 1 June 1998 Specific Problems Problems may develop with the DEFINITY Extender 1100 Systemwhen connecting. The problems that may occur with SwitchModules are listed with their solutions after each problem’sheading. No Display on Telephone atRemote Location To correct this p...
